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It's August 5, 2010. | 2010년 8월 5일 | en-ko |
A massive collapse at the San José Copper Mine in Northern Chile has left 33 men trapped half a mile -- that's two Empire State Buildings -- below some of the hardest rock in the world. | 칠레 북부 산호세의 구리 광산 대형 매몰사고로 33명의 광부가 700m 지하에 고립되었습니다. 엠파이어 스테이트 빌딩 두 개의 높이와 같죠. 지구상 가장 단단한 부류의 암석 아래였습니다. | en-ko |
They will find their way to a small refuge designed for this purpose, where they will find intense heat, filth and about enough food for two men for 10 days. | 他們會找到一個為了 這種狀況所設計的庇護所， 在那裡，他們會找到的， 是很高的溫度、骯髒物， 以及大約夠 2 名男性 生存 10 天的食物。 | en-zh-tw |
Aboveground, it doesn't take long for the experts to figure out that there is no solution. | A felszínen a szakemberek hamarosan rájönnek: megoldást kell találni. | en-hu |
No drilling technology in the industry is capable of getting through rock that hard and that deep fast enough to save their lives. | Aucune technologie de forage n'est capable de creuser une roche aussi dure et aussi profondément de façon suffisamment rapide pour sauver leurs vies. | en-fr |
It's not exactly clear where the refuge is. | Não se sabe exatamente onde fica o refúgio. | en-pt |
It's not even clear if the miners are alive. | Também não se sabe se os mineiros estão vivos | en-pt |
And it's not even clear who's in charge. | Impossible de savoir qui est responsable. | en-fr |
Yet, within 70 days, all 33 of these men will be brought to the surface alive. | しかし それから70日以内に 33名全員が地上に生還したのでした | en-ja |
This remarkable story is a case study in the power of teaming. | Diese außergewöhnliche Geschichte ist ein Paradebeispiel dafür, was Teaming leisten kann. | en-de |
So what's "teaming"? | Mi az a "csapatszervezés?" | en-hu |
Teaming is teamwork on the fly. | É trabalho em equipe. | en-pt-br |
It's coordinating and collaborating with people across boundaries of all kinds -- expertise, distance, time zone, you name it -- to get work done. | Es coordinar y colaborar con gente traspasando fronteras de todo tipo --experiencia, distancia, zona horaria, etc.-- para hacer un trabajo. | en-es |
Think of your favorite sports team, because this is different. | Σκεφτείτε την αγαπημένη σας ομάδα, γιατί αυτό είναι διαφορετικό. | en-el |
Sports teams work together: that magic, those game-saving plays. | Spor takımları birlikte çalışırlar: O sihirli, maçı kurtaran anları düşünün. | en-tr |
Now, sports teams win because they practice. | Οι αθλητικές ομάδες κερδίζουν επειδή προπονούνται. | en-el |
But you can only practice if you have the same members over time. | Αλλά για να προπονείσαι πρέπει να έχεις σταθερά μέλη για καιρό. | en-el |
And so you can think of teaming ... | Vous pouvez voir le fait de collaborer... | en-fr |
Sports teams embody the definition of a team, the formal definition. | تیمهای ورزشی تعریفی از گروه ارائه میدهند که یک تعریف قراردادی است. | en-fa |
It's a stable, bounded, reasonably small group of people who are interdependent in achieving a shared outcome. | Είναι σταθερές, δεμένες, με μικρό αριθμό αλληλοεξαρτώμενων ατόμων που στοχεύουν να πετύχουν ένα κοινό αποτέλεσμα. | en-el |
You can think of teaming as a kind of pickup game in the park, in contrast to the formal, well-practiced team. | Podem pensar em formação de equipe como um jogo espontâneo, em contraste com uma equipe formal e bem treinada. | en-pt-br |
Now, which one is going to win in a playoff? | Vajon ilyen felállásban melyik csapat fog győzni? | en-hu |
The answer is obvious. | A resposta é óbvia. | en-pt |
So why do I study teaming? | Bien, alors pourquoi étudier la collaboration ? | en-fr |
It's because it's the way more and more of us have to work today. | Çünkü günümüzde çoğumuzun bu şekilde çalışması gerekiyor. | en-tr |
With 24/7 global fast-paced operations, crazy shifting schedules and ever-narrower expertise, more and more of us have to work with different people all the time to get our work done. | Bitmek bilmeyen hızlı, küresel işlemler, değişken takvimlerimiz, kısıtlı uzmanlıklarımız, işlerimizi bitirmek için sürekli başka insanlarla birlikte çalışmamız gerekiyor. | en-tr |
We don't have the luxury of stable teams. | 我们无法奢望一个稳定的团队。 | en-zh-cn |
Now, when you can have that luxury, by all means do it. | 뭐, 기회가 된다면 그런 사치는 당연히 누려야죠. | en-ko |
But increasingly for a lot of the work we do today, we don't have that option. | Ama bugün yaptığımız işlerin bir çoğunda bu seçeneğe sahip değiliz. | en-tr |
One place where this is true is hospitals. | Um lugar onde isso é verdade é nos hospitais, | en-pt-br |
This is where I've done a lot of my research over the years. | 제가 그동안 많은 연구를 진행한 곳이기도 합니다. | en-ko |
So it turns out hospitals have to be open 24/7. | Как известно, больницы открыты без выходных и перерывов. | en-ru |
And patients -- well, they're all different. | És a betegek – nos, ők mind mások. | en-hu |
They're all different in complicated and unique ways. | مختلفون بطريقة فريدة ومعقدة. | en-ar |
The average hospitalized patient is seen by 60 or so different caregivers throughout his stay. | 入院期間を通して 患者１人につき 平均60人のスタッフが世話をします | en-ja |
They come from different shifts, different specialties, different areas of expertise, and they may not even know each other's name. | 他们来自不同班次， 有着不同的背景和专业， 可能甚至都不知道彼此的名字。 | en-zh-cn |
But they have to coordinate in order for the patient to get great care. | اما باید هماهنگ باشند تا بیمار خدمات مراقبتی خوبی دریافت کند. | en-fa |
And when they don't, the results can be tragic. | 협력하지 않는다면, 결과는 비극적일 수 있습니다. | en-ko |
Of course, in teaming, the stakes aren't always life and death. | Разумеется, подобные команды не всегда решают вопросы жизни и смерти. | en-ru |
Consider what it takes to create an animated film, an award-winning animated film. | مثلاً گاهی قرار است یک انیمیشن تولید شود، انیمیشنی که برندهٔ جایزه شود. | en-fa |
I had the good fortune to go to Disney Animation and study over 900 scientists, artists, storytellers, computer scientists as they teamed up in constantly changing configurations to create amazing outcomes like "Frozen." | Ich hatte das Glück zu den Disney Animation Studios gehen zu können. Dort konnte ich beobachten, wie über 900 Wissenschaftler, Künstler, Geschichtenerzähler und Informatiker sich zusammenschlossen, um in ständig wechselnden Konstellationen so erstaunliche Werke wie "Die Eiskönigin" zu erschaffen. | en-de |
They just work together, and never the same group twice, not knowing what's going to happen next. | 팀은 절대 두 번 이상 같은 구성으로 되지 않으며 다음엔 어떤 일이 일어날 지 모르는 상황에서 이들은 그 때 그 때 함께 일합니다. | en-ko |
Now, taking care of patients in the emergency room and designing an animated film are obviously very different work. | 緊急治療室で患者の処置をすることと アニメ映画を制作することは 明らかに 全く異なる仕事です | en-ja |
Yet underneath the differences, they have a lot in common. | No entanto, apesar das diferenças, eles têm muito em comum. | en-pt-br |
You have to get different expertise at different times, you don't have fixed roles, you don't have fixed deliverables, you're going to be doing a lot of things that have never been done before, and you can't do it in a stable team. | Você tem que ter diferentes especialidades em diferentes momentos, não tem funções fixas, não tem resultados fixos. Você vai fazer muitas coisas que nunca foram feitas anteriormente, e não se pode fazer isso numa equipe estável. | en-pt-br |
Now, this way of working isn't easy, but as I said, it's more and more the way many of us have to work, so we have to understand it. | Donc, cette façon de travailler n'est pas facile, mais elle est de plus en plus fréquente pour la plupart de nous, donc nous devons la comprendre. | en-fr |
And I would argue that it's especially needed for work that's complex and unpredictable and for solving big problems. | この方法が 最も必要とされるのは 複雑で見通しの立たない仕事をする時と 大規模な課題を解決する時です | en-ja |
Paul Polman, the Unilever CEO, put this really well when he said, "The issues we face today are so big and so challenging, it becomes quite clear we can't do it alone, and so there is a certain humility in knowing you have to invite people in." | Unilever CEO'su Paul Polman bunu çok güzel anlatıyor. Kendisi, "Bugün karşılaştığımız sorunlar çok büyük ve zorlular ki bunları kendi başımıza çözemeyeceğimiz çok bariz, başka insanları da dahil etmek bu yüzden güzel bir tevazu örneğidir." | en-tr |
Issues like food or water scarcity cannot be done by individuals, even by single companies, even by single sectors. | "Problemas como a fome e a falta de água não podem ser resolvidos por indivíduos, "nem por uma só companhia, nem por um só setor". | en-pt |
So we're reaching out to team across big teaming, grand-scale teaming. | 所以我們要向外尋求協助， 做大型的聯手， 大規模的聯手。 | en-zh-tw |
Take the quest for smart cities. | 比如打造智慧城市的計畫。 | en-zh-tw |
Maybe you've seen some of the rhetoric: mixed-use designs, zero net energy buildings, smart mobility, green, livable, wonderful cities. | Onlar hakkında söylenenleri duymuş olabilirsiniz: Karışık tasarımlar, sıfır enerjili binalar, akıllı mobilite, yeşil, yaşanabilir, harika şehirler. | en-tr |
We have the vocabulary, we have the visions, not to mention the need. | Gerekli söz oyunlarına ve vizyona sahibiz. Tabii ki ihtiyaçtan bahsetmiyorum bile. | en-tr |
We have the technology. | 技術もあります | en-ja |
Two megatrends -- urbanization, we're fast becoming a more urban planet, and climate change -- have been increasingly pointing to cities as a crucial target for innovation. | Δύο μαζικές τάσεις -αστικοποίηση, γινόμαστε ταχέως ο πιο αστικοποιημένος πλανήτης, και κλιματική αλλαγή- αυξανόμενα απαιτούν από τις μεγαλουπόλεις να γίνουν καθοριστικά πεδία καινοτομίας. | en-el |
And now around the world in various locations, people have been teaming up to design and try to create green, livable, smart cities. | والآن حول العالم في مواقع مختلفة، يتجمع الناس في فرق ليصمموا وليخلقوا نوع من المدن الخضراء الذكية. | en-ar |
It's a massive innovation challenge. | Isto é um enorme desafio de inovação. | en-pt-br |
To understand it better, I studied a start-up -- a smart-city software start-up -- as it teamed up with a real estate developer, some civil engineers, a mayor, an architect, some builders, some tech companies. | Ahhoz, hogy jobban megértsem, egy kezdő céget tanulmányoztam – intelligens városfejlesztő szoftvercéget – csapattá szerveződtek egy ingatlanfejlesztővel, néhány civil mérnökkel, egy polgármesterrel, egy építésszel, építtetőkkel, technológiai cégekkel. | en-hu |
Their goal was to build a demo smart city from scratch. | هدفهم هو بناء المدينة التجريبية الذكية من الصفر. | en-ar |
OK. Five years into the project, not a whole lot had happened. | حسناً، خمس سنوات في المشروع ولم يتم عمل الكثير. | en-ar |
Six years, still no ground broken. | Seis anos, nenhum terreno escavado. | en-pt-br |
It seemed that teaming across industry boundaries was really, really hard. | Se pare că formarea unei echipe interdisciplinare e un proces foarte, foarte greu. | en-ro |
OK, so ... | 好，所以…… | en-zh-tw |
We had inadvertently discovered what I call "professional culture clash" with this project. | Am descoperit întâmplător ceea ce eu numesc „șoc cultural profesional” | en-ro |
You know, software engineers and real estate developers think differently -- really differently: different values, different time frames -- time frames is a big one -- and different jargon, different language. | Wissen Sie, Softwareentwickler und Immobilienmakler denken anders; wirklich anders: unterschiedliche Werte, verschiedene Zeitrahmen -- Zeitrahmen sind ein großer Unterschied -- und unterschiedlicher Wortschatz, eine andere Sprache. | en-de |
And so they don't always see eye to eye. | ezért nem mindig értik meg egymást. | en-hu |
I think this is a bigger problem than most of us realize. | به نظر من این مشکل بزرگتر از چیزی است که ما میبینیم. | en-fa |
In fact, I think professional culture clash is a major barrier to building the future that we aspire to build. | Sőt, szerintem a szakmai kultúraütközés igen nagy akadálya a jövőépítésnek, amit annyira szeretnénk elérni. | en-hu |
And so it becomes a problem that we have to understand, a problem that we have to figure out how to crack. | ですからそれは 私たちが理解し 解決法を探るべき課題なのです | en-ja |
So how do you make sure teaming goes well, especially big teaming? | Так как же гарантировать успех временной команды, особенно большой? | en-ru |
This is the question I've been trying to solve for a number of years in many different workplaces with my research. | Годы поиска ответа на этот вопрос в различных сферах деятельности нашли отражение в моём исследовании. | en-ru |
Now, to begin to get just a glimpse of the answer to this question, let's go back to Chile. | Για να σας δώσω μια ιδέα της απάντησης στην ερώτηση αυτή, ας πάμε πίσω στη Χιλή. | en-el |
In Chile, we witnessed 10 weeks of teaming by hundreds of individuals from different professions, different companies, different sectors, even different nations. | В Чили в течение 10 недель мы были свидетелями работы команды из сотен человек разных профессий из разных фирм, секторов экономики и даже разных национальностей. | en-ru |
And as this process unfolded, they had lots of ideas, they tried many things, they experimented, they failed, they experienced devastating daily failure, but they picked up, persevered, and went on forward. | この経過中に 彼らは多くのアイデアを試しました 試しては 失敗し 日々 惨敗を繰り返していました それでも めげずに我慢強く 歩みを続けたのです | en-ja |
And really, what we witnessed there was they were able to be humble in the face of the very real challenge ahead, curious -- all of these diverse individuals, diverse expertise especially, nationality as well, were quite curious about what each other brings. | Gerçekten orda şahit olduğumuz şey oldukça gerçek bir mücadele karşısında alçak gönüllü olabilmeleriydi, özellikle çeşitli uzmanlıktan ve ayrıca milliyetten olan bütün bu farklı bireylerin, birbirlerinin ne sunduğu hakkında oldukça meraklı olabilmeleriydi. | en-tr |
And they were willing to take risks to learn fast what might work. | Erano disposti a correre rischi per capire rapidamente cosa poteva funzionare. | en-it |
And ultimately, 17 days into this remarkable story, ideas came from everywhere. | Schließlich, am Tag 17 dieser bemerkenswerten Geschichte, kamen die Ideen aus allen Richtungen. | en-de |
They came from André Sougarret, who is a brilliant mining engineer who was appointed by the government to lead the rescue. | Vieram de André Sougarret, um engenheiro de minas brilhante que foi nomeado pelo governo para liderar o resgate. | en-pt-br |
They came from NASA. | أتت الأفكار من ناسا. | en-ar |
They came from Chilean Special Forces. | Venivano dalle forze speciali cilene. | en-it |
They came from volunteers around the world. | Venivano da volontari di tutto il mondo. | en-it |
And while many of us, including myself, watched from afar, these folks made slow, painful progress through the rock. | Enquanto muitos de nós, inclusive eu, assistíamos de longe, essas pessoas fizeram um progresso lento e doloroso por meio da rocha. | en-pt-br |
On the 17th day, they broke through to the refuge. | Il 17° giorno hanno aperto un varco verso il rifugio. | en-it |
It's just a remarkable moment. | Es war ein bedeutender Moment. | en-de |
And with just a very small incision, they were able to find it through a bunch of experimental techniques. | Apenas com uma incisão muito pequena, conseguiram encontrar o refúgio por intermédio de um conjunto de técnicas experimentais. | en-pt |
And then for the next 53 days, that narrow lifeline would be the path where food and medicine and communication would travel, while aboveground, for 53 more days, they continued the teaming to find a way to create a much larger hole and also to design a capsule. | Nos 53 dias seguintes, essa estreita linha de vida seria o caminho por onde passava a comida, os medicamentos e as comunicações, enquanto à superfície, durante mais 53 dias, continuavam o trabalho em equipa para encontrar uma forma de criar um buraco muito maior e também conceber uma cápsula. | en-pt |
This is the capsule. | Esta es la cápsula. | en-es |
And then on the 69th day, over 22 painstaking hours, they managed to pull the miners out one by one. | Y luego, a los 69 días, después de 22 arduas horas lograron sacar a los mineros uno por uno. | en-es |
So how did they overcome professional culture clash? | Πώς όμως ξεπέρασαν τη σύγκρουση επαγγελματικής κουλτούρας; | en-el |
I would say in a word, it's leadership, but let me be more specific. | Tek kelimeyle liderlik derdim ama daha açık olayım. | en-tr |
When teaming works, you can be sure that some leaders, leaders at all levels, have been crystal clear that they don't have the answers. | При работе проектной команды необходимо, чтобы руководители — лидеры на всех уровнях — не скрывали того факта, что не знают ответов. | en-ru |
Let's call this "situational humility." | Buna "durumsal alçak gönüllülük" diyelim. | en-tr |
It's appropriate humility. | Uygun bir alçak gönüllülük. | en-tr |
We don't know how to do it. | 我们不知道该怎样做。 | en-zh-cn |
You can be sure, as I said before, people were very curious, and this situational humility combined with curiosity creates a sense of psychological safety that allows you take risks with strangers, because let's face it: it's hard to speak up, right? | Biztosak lehetnek abban, amint mondtam, mindenki nagyon nyitott volt, és ez a helyzeti alázat nyitottsággal társítva pszichés biztonságérzetet teremt, így kockáztatni merünk idegenekkel, hisz be kell vallanunk: nehéz kiállni valamiért, ugye? | en-hu |
It's hard to ask for help. | 要向人求助很困難。 | en-zh-tw |
It's hard to offer an idea that might be a stupid idea if you don't know people very well. | d'offrir une idée qui pourrait être bête si vous ne connaissez pas bien les autres. | en-fr |
You need psychological safety to do that. | برای چنین کاری نیاز به امنیت روانی داریم. | en-fa |
They overcame what I like to call the basic human challenge: it's hard to learn if you already know. | Au depășit ceea ce îmi place să numesc problema umană fundamentală: este greu să înveți dacă știi deja. | en-ro |
And unfortunately, we're hardwired to think we know. | ولسوء الحظ، نحن مثبتون باعتقادنا أننا نعلم. | en-ar |
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