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4750 | dbpedia | 3 | 8 | https://flight-report.com/en/report/53931/delta-connection-dl5731-new-york-jfk-washington-dca | en | Review of Delta Connection flight from New York to Washington in Economy | [
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] | null | [] | 2022-02-24T16:12:00+02:00 | Review, photos and rating of Delta Connection DL5731 New York (JFK) → Washington (DCA) by Manbou . Flight in Economy Embraer E-175. | en | Flight-report | https://flight-report.com/en/report/53931/delta-connection-dl5731-new-york-jfk-washington-dca/ | Welcome back to my first actual travel series on here. As the rest of the year is somewhat difficult for me in terms of finding time for a vacation, and that my last stay in the USA was cut short abruptly for reasons everybody is sick and tired of hearing from by now, the decision where to go was made very quickly. That the only other attractive goal for my trip - Japan - is still closed off to the world as I'm writing these lines, and the US lifted their immigration ban for Schengen area inhabitants last fall made the decision even more easy to make.
I had specific reasons for choosing the first three stops of my little tour of the United States but Houston was more or less chosen because it was expedient. Speaking of expediency, this was also part of the reason why I chose the airlines I chose for this trip. Trip times were good and the prices too. For American Airlines, I was even able to use some travel credit leftover from 2020. Plus, I had wanted to try Delta's long-haul product for some time now and the opportunity was there. The routing for my vacation this year is as follows:
This part is about the second flight of the series, my connecting flight from New York JFK to Washington DCA, after I had come in from Frankfurt earlier that day. Actually, that this routing was possible was part of the decision why I chose Delta for this flight, as Reagan National is just so much more convenient in terms of getting downtown compared to Dulles or even Baltimore (also marketed as "Washington" by some airlines, including Delta). This report, I think, is going to be shorter than usual. First because this is a short flight in which nothing really happens, and second because I wasn't feeling too well after getting up much earlier than normal and having been thoroughly tossed about by substantial turbulences on my way from Germany. I hope you'll enjoy it anyways!
The parking lot - a.k.a. JFK terminal 2
Terminal 2's Airtrain terminal is not actually located in the terminal, as one would expect, but in a parking area. One has to walk along and then across a road first.
From the road crossing, I could see this plane. If I'm not mistaken, this is my plane from the flight from Frankfurt! (If you haven't already, be sure to check out that flight report here).
The interior of Terminal 2 is actually pretty small. Judging from its size, it could be some random small town airport somewhere. Here, however, it is just one tiny portion of a very big airport, serving only Delta domestic flights.
After waiting for about 5 minutes, security was done and I was airside. The security personell, by the way, must have been the most unfriendly I've encountered in the US so far. And that does mean something.
The selection of shops and eateries in the gate area is limited, but still fine. There were also multiple restrooms. The one I visited was adequately sized and decently clean. The apron before Terminal 2 was mainly full of Delta regional and other jets, with the odd exception here and there. Photo 4 of the gallery below shows today's E175SC. The SC version is unique as it was constructed specificly to meet US regional airlines' scope clauses, lowering operating costs for planes with less than 70 seats.
Today's ship: N216JQ, an Embraer 175LR (SC), operated for Delta Connection since its delivery in February 2009 (13 years old).
While it was first operated by Shuttle America, ownership was transfered to Republic Airways, who have operated this aircraft since, in January of 2017.
(All info courtesy of Planespotters.com)
Onboard Experience
Looking at my Delta app at the gate area to find out how full the flight was, I noticed that the marker that highlighted my seat in the seat map was gone. Instead, it had been placed at seat 8A, a window seat in Comfort+! (Probably no surprise for those of you who saw the cover photo). Really nice of Delta to choose me (a Skymiles member but with no status, and not a doctor or PhD either) for that upgrade.
The question now really is: Would I recommend choosing this kind of seat for the regular extra fee of 35€ (approx. $40)?
And even though it doesn't look like it, the flight was full, and I there were quite a few unlucky standby candidates, if I have understood the announcements correctly. By the way, the screen showing the standby and upgrade lists were broken at this gate at that time.
Boarding commenced on time and went on pretty efficiently.
The seat itself was alright. The quilting pattern certainly looks elegant but does not add to the comfort of the seat at all. Also, the headrest was not moveable or foldable (as you would expect on a regional flight). What really sets this seat apart from the usual Main Cabin seats is the small extra pocket on the seatback in front of you and, more importantly, a few inches more legroom. Seatguru says that the seats in Comfort+ are spaced apart by 34 inches. However, I wasn't impressed that much (disclaimer: I don't know how tight the seats are in Main Cabin, as I've never tried that on that type of plane).
Another, more funny thing - in case you know of my window seat curse, or in other words to choose rows with obstructed or otherwise suboptimal views. This time, the seat wasn't my choicec, and the view was top notch. (However, it rained a bit down in New York, and in general the window was filthy).
In each seat pocket was a safety card, which I found to be especially quirky. First, Delta's patriotism doesn't only seem to extend to the US - but also to Brazil.
Second (but that's actually more of an Embraer quirk perhaps): There aren't life vests on this plane. The seat cushions act as flotation devices.
Even better, there doesn't even seem to be a place on a life raft for every passenger in case of a full plane being forced to perform a water landing (closely look at the drawings below).
As the safety card was made for both E170 and E175, there is basically no way for the non avgeek public to see if there actually are life rafts in the rear of the plane or not. The crew made an announcement on the ground that today's plane was an E175, but I think we all know how closely people tend to listen to these announcements… Also, the crew described themselves as being "Columbus Ohio based," which I found interesting as I've never heard that kind of announcement before.
Pushback for the planned 4pm departure time took place at 4:02. The captain made an announcement shortly afterwards, stating that the flight time today would be a mere 56 minutes. I was curious how it would play out in the end, as shortly after activating my US sim card in New York, I received a push message warning of severe weather along the East Coast.
Random JFK taxi photos…
There was quite a line forming before runway 31L. About four planes were before us, and it was stop and go for roughly 20 minutes because two more planes were joining our line shortly before the runway.
Takeoff waiting line airplane galore…
Finally takeoff time. Please excuse the bad quality of the photos due to the dirty window.
Because of the intense sunshine, pretty much everyone closed their window blinds even before takeoff, creating sort of an artificial night. SO that's basically it for photos of the scenery before the final approach (during which many people still didn't open their blinds, and the crew didn't seem to care). There wouldn't have been much to see out of the portside windows, anyways, as we were flying past the Jersey shore above the Atlantic for most of the journey.
Inflight service consisted of these small water bottles. The cabin crew made several rounds distributing these and collecting trash, so you could have multiple bottles, if you wanted to.
The free wifi did work on this flight, and I was able to send and receive Whatsapp text messages. Also, the wifi network gave me access to some flight information such as a map of today's route (albeit with a missing background, showing just a line moving between two points) and altitude. Thumbs up for that!
Approach into Washington & DCA AIrport
After cruising along at about 26000 feet for most of the trip, we curved towards the East and made our approach into Washington Reagan National Airport. Once the descent had commenced, the air become increasingly rough again. Touchdown itself was very smooth, which was quite surprising considering I almost thought we were going to do a go-around.
Enjoy the least bad photos I was able to take during the approach and the landing.
Reaching our arrival gate…
Deplaning followed quickly and took place via a jetbridge. In no time I found myself in the airside concourse of DCA's Terminal B.
Getting to the baggage claim area was straightforward. A short walk later, I arrived at the belts, finding that my suitcase was one of the first coming out. | |||||
4750 | dbpedia | 1 | 64 | http://www.minneapolis-msp.airports-guides.com/msp_airport_airlines.html | en | Minneapolis Saint Paul Airport (MSP) Airlines and Terminals: Airlines at Airports in Minneapolis Area, MN, USA | [
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4750 | dbpedia | 3 | 84 | https://kids.kiddle.co/Delta_Air_Lines | en | Delta Air Lines facts for kids | [
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Cabin
Delta underwent a cabin branding upgrade in 2015. Availability and exact details vary by route and aircraft type.
Delta One
Delta One is the airline's premier business class product, available on long-haul international flights, as well as transcontinental service from New York–Kennedy to Los Angeles and San Francisco.
Delta One features lie-flat seating on all aircraft types, and direct aisle access from every seat on all types except the Boeing 757-200 (in which only a special sub-fleet of approximately 20 aircraft feature lie-flats). The Boeing 767-300ER seats, designed by James Thompson, feature a space-saving design whereby the seats are staggered such that when in the fully flat position, the foot of each bed extends under the armrests of the seat in front of it. On the Airbus A330 cabins, Delta One features the Cirrus flat-bed sleeper suite by Zodiac Seats U.S., configured in a reverse herringbone pattern.
All seats are also equipped with a personal, on demand in-flight-entertainment (IFE) system, universal power-ports, a movable reading light, and a folding work table. Passengers also receive meals, alcoholic beverages, an amenity kit, bedding, and pre-flight Delta Sky Club access.
In August 2016, Delta announced the introduction of Delta One Suites on select widebody fleets. The suites will feature a door to the aisle for enhanced privacy, as well as improved storage space, a larger IFE screen, and updated design. The suites rolled out on the Airbus A350 fleet, first delivered in July 2017, followed by installation within the Boeing 777 fleet. Delta's Airbus A330-900, which began revenue service for the airline in July 2019, also features Delta One Suites. Also in July 2019, Delta began retrofitting a new seat on the 767-400ER, which featured increased privacy and design similar to Delta One Suites, though without a privacy door. These seats lack a door due to the 767's smaller cabin width.
Premium Select
In April 2016, Delta CEO Ed Bastian announced that a new Premium Economy cabin will be added. Since renamed to Premium Select, this cabin will feature extra legroom; adjustable leg rests; extra seat pitch, width, and recline; and a new premium service. Delta introduced it on its new Airbus A350, first delivered in fall 2017, to be followed by the now-retired Boeing 777. In October 2018, Delta announced that it would be selling first class seats on domestically configured Boeing 757 aircraft flying transatlantic routes as Premium Select. Delta's A330-900, delivered in 2019, also offers Premium Select. In 2021, Delta began retrofitting many of its 767-300ER and older A330 aircraft with Premium Select.
First Class
First Class is offered on mainline domestic flights (except those featuring Delta One service), select short- and medium-haul international flights, and Delta Connection aircraft. Seats range from 18.5 to 20.75 inches (47.0 to 52.7 cm) wide and have between 37 and 40 inches (94 and 102 cm) of pitch. Passengers in this class receive a wider variety of free snacks compared to Main Cabin, as well as free drinks and alcohol, and full meal service on flights 900 miles (1,400 km) and longer. Certain aircraft also feature power ports at each seat and free entertainment products from Delta Studio. First Class passengers are also eligible for priority boarding.
Delta Comfort+
Delta Comfort+ seats are installed on all aircraft and feature 34–36 inches (860–910 mm) of pitch; on all Delta One configured aircraft, 35–36 inches (890–910 mm) of pitch and 50 percent more recline over standard Main Cabin seats. Additional amenities include: priority boarding, dedicated overhead space, complimentary beer, wine, and spirits on flights 250 miles (400 km) or more, and complimentary premium snacks on flights 900 miles (1,400 km) or more. Complimentary premium entertainment is available via Delta Studio, with free headsets available on most flights. On transcontinental flights between JFK-LAX/SFO, Delta Comfort+ passengers also get Luvo snack wraps. Certain Medallion members can upgrade from Main Cabin to Comfort+ for free right after booking, while other customers can upgrade for a fee or with SkyMiles.
Main Cabin
Main Cabin (Economy Class) is available on all aircraft with seats ranging from 17 to 18.6 inches (43 to 47 cm) wide and 30 to 33 inches (76 to 84 cm) of pitch. The main cabin on some aircraft have an articulating seat bottom where the seat bottom moves forward in addition to the seat back tilting backwards when reclining.
Main Cabin passengers receive complimentary snacks and non-alcoholic drinks on all flights 250 miles (400 km) or longer. Alcoholic beverages are also available for purchase. Complimentary meals and alcoholic drinks are provided on long-haul international flights as well as selected transcontinental domestic flights, such as between New York–JFK and Seattle, San Francisco, Los Angeles, and San Diego. As part of Delta's Flight Fuel buy on board program, meals are available for purchase on other North American flights 900 miles (1,400 km) or longer.
Delta operated a different buy on board program between 2003 and 2005. The previous program had items from differing providers, depending on the origin and destination of the flight. Prices ranged up to $10 ($15.49 when adjusted for inflation). The airline started the service on a few selected flights in July 2003, and the meal service was initially offered on 400 flights. Delta ended this buy on board program in 2005; instead, Delta began offering snacks at no extra charge on flights over 90 minutes to most U.S. domestic flights and some flights to the Caribbean and Latin America. Beginning in mid-March 2005 the airline planned to stop providing pillows on flights within the 48 contiguous U.S. states, Bermuda, Canada, the Caribbean, and Central America. In addition, the airline increased the price of alcoholic beverages on Delta mainline flights from $4 ($5.99 when adjusted for inflation) to $5 ($7.49 when adjusted for inflation); the increase in alcohol prices did not occur on Song flights.
Basic Economy
Basic Economy is a basic version of Main Cabin, offering the same services with fewer flexibility options for a lower price. Examples of fewer flexibility options include no ticket changes, no paid or complimentary upgrades regardless of frequent-flier status, and only having a seat assigned at check-in. As of December 2021, Basic Economy travelers no longer earn award miles (used for redeeming free travel, for example) or medallion qualifying miles (which count towards elite status).
Reward programs
SkyMiles
Main article: SkyMiles
SkyMiles is the frequent flyer program for Delta Air Lines. Miles do not expire but accounts may be deactivated by Delta in certain cases, such as the death of a program member or fraudulent activity.
Delta Sky Club
Delta Sky Club is the branding name of Delta's airport lounges. Membership is available through an annual membership that can be purchased with either money or miles. International passengers traveling in Delta One class get free access. Membership can also be granted through top-level Delta status or by being an American Express cardholder with certain exceptions. As of January 2019, Delta no longer offered single-day passes.
Originally, Delta's membership-based airport clubs were called Crown Room lounges, with Northwest's called WorldClubs.
Exclusive Delta One Clubs for customers traveling in business class are slated to open at New York–Kennedy, Los Angeles, and Boston in 2024.
In February 2024, Delta announced a new, more exclusive or premium level of Sky Club lounge aimed at high-spending travelers. The first would be at New York's John F. Kennedy International Airport, followed by those in Boston's Logan International Airport and Los Angeles International Airport later in the year. In addition to wellness areas, the lounge would offer a full-service brasserie and a marketplace influenced or assisted by a chef that would feature an open kitchen. The move represented a shift away from a standard offering to something closer to a unique experience for each airport and the city in which the lounge was located.
SkyBonus
On November 27, 2001, Delta Air Lines launched SkyBonus, a program aimed toward small-to-medium businesses spending between $5,000 and $500,000 annually on air travel. Businesses can earn points toward free travel and upgrades, as well as Sky Club memberships and SkyMiles Silver Medallion status. Points are earned on paid travel based on a variety of fare amount paid, booking code, and place origin or destination. While enrolled businesses are able to earn points toward free travel, the traveling passenger is still eligible to earn SkyMiles during his or her travel.
In early 2010, Delta Air Lines merged its SkyBonus program with Northwest's similar Biz Perks program.
Corporate affairs
Business trends
The key trends for Delta Air Lines are (as of the financial year ending 31 December):
Year Revenue
in billion US$ Net income
in billion US$ Total assets
in billion US$ Price per share
in US$
Employees Passenger
load factor
(%) Fleet
size
Refs. 2005 16.4 −3.8 20.0 76.5 2006 17.5 −6.2 19.6 78.5 2007 19.1 1.6 32.4 18.56 2008 22.6 −8.9 45.0 9.47 81.4 2009 28.0 −1.2 43.7 7.53 81,106 82.0 983 2010 31.7 0.6 43.1 12.60 79,684 83.0 815 2011 35.1 0.9 43.4 9.29 78,400 82.1 775 2012 36.6 1.0 44.5 10.07 74,000 83.8 717 2013 37.7 10.5 52.2 20.00 78,000 83.8 743 2014 40.3 0.7 54.0 37.61 80,000 84.7 772 2015 40.7 4.5 53.1 46.11 83,000 84.9 809 2016 39.6 4.3 51.2 43.11 84,000 84.6 832 2017 41.2 3.5 53.2 49.98 87,000 85.6 856 2018 44.4 3.9 60.2 54.50 89,000 85.5 871 2019 44.0 4.7 64.5 55.30 91,000 86 898 2020 17.0 −12.3 71.9 34.97 74,000 55 750 2021 29.8 0.3 72.4 42.82 83,000 69 816 2022 50.5 1.3 72.2 32.86 95,000 84 902 2023 58.0 4.6 73.6 103,000 85 958
Personnel
Between its mainline operation and subsidiaries, and as of March 2015, Delta employs nearly 80,000 people. Ed Bastian is the current chief executive officer and has served in this position since May 2, 2016. Joanne Smith is Executive Vice President and Chief People Officer responsible for the oversight and support of personnel needs at Delta. She was appointed on October 1, 2014, replacing Mike Campbell.
Delta's 14,500 mainline pilots are represented by the Air Line Pilots Association, International and are the union's largest pilot group. The company's approximately 180 flight dispatchers are represented by the Professional Airline Flight Control Association (PAFCA). Not counting the pilots and flight dispatchers, Delta is the only one of the five largest airlines in the United States, and one of only two in the top 9 (the other being JetBlue), whose non-pilot USA domestic staff is entirely non-union. In August 2020, as a result of the COVID-19 pandemic, Delta Air Lines announced that it would be cutting 1,941 pilot job positions if it could not conclude a cost reduction deal with its union. In January 2021, Delta said that, thanks to the federal support, it will be able to bring back 400 pilots in full time.
Delta Global Staffing
Delta Global Staffing (DGS) was a temporary employment firm located in Atlanta, Georgia. Delta Global Staffing was a wholly owned subsidiary of Delta Air Lines, Inc., and a division of the internal company DAL Global Services.
Delta Air Lines sold majority ownership of DAL Global Services to Argenbright Holdings on December 21, 2018. As part of the sale, Delta dissolved the staffing division of DGS.
It was founded in 1995 as a provider of temporary staffing for Delta primarily in Atlanta. DGS has since expanded to include customers and businesses outside the airline and aviation industries. DGS now supports customers in major US metropolitan areas.
Delta Global Staffing provided contract workers for short and long term assignments, VMS partnering, VOP on-site management, temp-to-hire, direct placements, and payroll services. DGS services markets such as call centers, customer services and administrative placements, IT & professional recruiting, logistics, finance & accounting, hospitality, and aviation/airline industry.
Headquarters and offices
Delta's corporate headquarters is located on a corporate campus on the northern boundary of Hartsfield–Jackson Atlanta International Airport, within the city limits of Atlanta. This location has served as Delta's headquarters since 1941, when the company relocated its corporate offices from Monroe, Louisiana, to Greater Atlanta. The crop dusting division of Delta remained headquartered in Monroe until Delta ceased crop dusting in 1966. Before 1981, the Delta corporate campus, an 80-acre (32 ha) plot of land in proximity to the old Hartsfield Airport terminal, was outside the City of Atlanta limits in unincorporated Fulton County. On August 3, 1981, the Atlanta City Council approved the annexation of 141 acres (57 ha) of land, an area containing the Delta headquarters. As of 1981 Delta would have had to begin paying $200,000 annually to the City of Atlanta in taxes. In September 1981, the airline sued the city, challenging the annexation on the basis of the constitutionality of the 1960 City of Atlanta annexation of the Hartsfield old terminal. The City of Atlanta was only permitted to annex areas that are adjacent to areas already in the Atlanta city limits.
In addition to hosting Delta's corporate headquarters, Hartsfield–Jackson is also the home of Delta TechOps, the airline's primary maintenance, repair, and overhaul arm and the largest full-service airline MRO in North America, specializing in engines, components, airframe, and line maintenance.
Delta maintains a large presence in the Twin Cities, with over 12,000 employees in the region as well as significant corporate support functions housed in the Minneapolis area, including the company's information technology divisional offices.
Corporate identity
Delta's logo, often called the "widget", was originally unveiled in 1959. Its triangle shape is taken from the Greek letter delta, and recalls the airline's origins in the Mississippi Delta. It is also said to be reminiscent of the swept-wing design of the DC-8, Delta's first jet aircraft.
Delta's current livery is called "Upward & Onward". It features a white fuselage with the company's name in blue lettering and a widget on the vertical stabilizer. Delta introduced its current livery in 2007 as part of a re-branding after it emerged from bankruptcy. The new livery consists of four colors, while the old one (called "colors in motion") used eight. This meant the switch saved the airline money by removing one day from each aircraft's painting cycle. The airline took four years to repaint all of its aircraft into the current scheme, including aircraft inherited from Northwest Airlines.
Environmental initiatives
In 2008, Delta Air Lines was given an award from the United States Environmental Protection Agency's Design for the Environment (DfE) program for its use of PreKote, a more environmentally friendly, non-hexavalent chromium surface pretreatment on its aircraft, replacing hazardous chemicals formerly used to improve paint adhesion and prevent corrosion. In addition, PreKote reduces water usage by two-thirds and reduces wastewater treatment.
PreKote is also saving money by reducing the time needed to paint each airplane. With time savings of eight to ten percent, it will save an estimated more than $1 million annually.
Despite having purchased 9.7 million metric tonnes of carbon offsets in 2022, Delta was in the process of moving away from such investments to reduce the company's carbon footprint by the end of March of that year and was instead focusing on reducing emissions from company operations. In May 2023, Delta Air Lines received a consumer class action lawsuit filed in Central California U.S. District Court over marketing claims that the company is the world's first carbon neutral airline.
On-time performance
In 2023, Delta flights arrived at their destination on time 84.72% of the time, compared to the North American industry average of 74.45% per Cirium. Delta completed 98.82% of its scheduled flights.
Accidents and incidents
The following are major accidents and incidents that occurred on Delta mainline aircraft. For Northwest Airlines incidents, see Northwest Airlines accidents and incidents. For Delta Connection incidents, see Delta Connection incidents and accidents.
All told, in 14 fatal accidents involving at least one death, 299 passengers and crew died, 11 on two other aircraft died (in two collision accidents), and 16 persons on the ground died (in four accidents).
For a more detailed list of the accidents:
Main article: List of Delta Airlines accidents and incidents
See also
In Spanish: Delta Air Lines para niños | |||||
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More than 4,000 Delta Air Lines flights take off every day, connecting people across more than 290 destinations on six continents with a commitment to industry-leading customer service, safety and innovation. As the leading global airline, Delta’s mission is to create opportunities, foster understanding and expand horizons by connecting people and communities to each other and their potential.
Delta’s 100,000 employees believe our customers should not have to choose between seeing the world and saving the planet. Delta is working toward more sustainable aviation by leveraging existing solutions and technologies, investing in the future of Sustainable Aviation Fuel and actively engaging with next-generation solutions.
If you're booking a Reward Flight for an infant under two at the time of travel, who will be travellin on your lap, you'll need the following poits (one-way):
Flying Club Gold members can enjoy complimentary access to 750+ SkyTeam lounges when flying in any cabin.
Flying Club Red and Silver members can access SkyTeam member airline lounges when flying in Business or First Class with a SkyTeam member airline.
Access is on the day of travel when flying on or connecting to or from an international flight operated by a SkyTeam carrier. Simply present your boarding pass at the lounge.
SkyTeam Lounge Finder | |||
4750 | dbpedia | 1 | 25 | https://www.flyertalk.com/forum/delta-air-lines-skymiles/1677904-shuttle-america-operated-flights.html | en | Shuttle America Operated Flights | [
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4750 | dbpedia | 0 | 69 | https://www.flyertalk.com/forum/delta-air-lines-skymiles/2114243-logic-bos-hub.html | en | Logic of the BOS hub? | [
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4750 | dbpedia | 0 | 87 | https://www.weninchina.com/transpac-pioneers/delta-mini-hub-in-portland | en | hub in Portland — weninchina | http://static1.squarespace.com/static/5670f3c2d8af10cb3fd8db35/586e47e92994cab071d45401/5a242474f9619ac01b00f1b2/1512360541427/DL_MD11-tail.JPG?format=1500w | http://static1.squarespace.com/static/5670f3c2d8af10cb3fd8db35/586e47e92994cab071d45401/5a242474f9619ac01b00f1b2/1512360541427/DL_MD11-tail.JPG?format=1500w | [
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"D. Scott Norris"
] | 2017-12-03T22:09:00-06:00 | A clever improvisation In the second half of the 1980s, management at Delta Air Lines had come to the conclusion that the carrier had to either grow significantly or else be at risk of a hostile takeover. Growth it had to be, and they used the strength of their Atlanta hub to open up new routes ac | en | https://images.squarespace-cdn.com/content/v1/5670f3c2d8af10cb3fd8db35/1450244643563-K7IJI4VNWRM2PIA2XEEQ/favicon.ico?format=100w | weninchina | https://www.weninchina.com/transpac-pioneers/delta-mini-hub-in-portland | But that wasn’t going to be enough: Delta had strength on the East Coast and across the South, but only tendrils to the West. A merger opportunity presented itself with Western Airlines, headquartered in Los Angeles, with a smartly-run mountain-states hub in Salt Lake City, and strong coverage up and down the West Coast, Hawaii, and Mexico. In April 1987 the carriers combined. Delta, however, knew to secure their position as a “top 3” US carrier, they would have to grow even further west…
Ambitions for Asia, but with one big problem
By this time United had acquired Pan Am’s Pacific system, and Northwest Orient was continuing to open up new services (and was on the hunt for acquiring another carrier themselves). Delta was not going to be able to buy their way into a large network like they did with Western, so they were going to have to build it from scratch.
Even in the 1980s, Delta’s Atlanta hub was the largest operation of its sort, easily capable of filling flights to Frankfurt, Paris, and London as the Sunbelt’s industry continued to grow and Florida continued to add attractions and beach developments. Opening a route to Tokyo would certainly be successful – and as Delta would be the official airline for the 1996 Olympics, they had to have an Asian connection to the city.
That seemed to work
Delta was immediately pleased with the small, elegant “scissor hub” operation at PDX: they occupied a handful of gates at the end of Concourse D and Customs processing for inbound passengers was literally one floor below. Travelers could go through immigration and be back on their airplane bound for hubs at Atlanta, Cincinnati, Dallas, or Salt Lake in far less time than it would have taken to handle them at Los Angeles or San Francisco. As predicted, the route was successful.
Delta had no ambition to turn Portland into a massive hub; Salt Lake City was already built up and handled intra-western connections at a low cost, plus Portland was too far north to capture California-to-Midwest/East Coast traffic. All it needed to do was pipeline Asian passengers and freight onward to Delta’s primary hubs, at a modest investment.
The disappointing MD-11 (was good for Portland)
Delta put its new MD-11s on the Asian routes as soon as they were delivered, and by 1993 the TriStars were on their way out of the Pacific (though it took them until 2001 to finally be retired by Delta.) The extra freight capacity on the new aircraft was appreciated and profitable, and the relatively-shorter hops across the Pacific from Portland were ideal for training the crews who would take the MD-11 on the anticipated super-long-range flights.
Except the MD-11 never met its promised performance. Too heavy and underpowered when fully loaded to attain the range of a new 747-400 despite its smaller capacity, nearly every airline who bought it immediately started looking for a replacement. If Delta wanted to fly nonstop from Atlanta to Tokyo, they’d have to do so with severe constraints on how heavy they could load it.
Which meant Delta would not be dismantling Portland right away, despite other challenges that airline was facing in the 1990s:
Retreat from its large base at Chicago O’Hare in the early 1990s
Acquiring many European routes (including a mini-hub at Frankfurt, Germany) as well as the Boston-New York-Washington shuttle, from defunct Pan Am – the Frankfurt hub would close in 1997
A fumbled attempt to build a low-cost “airline within an airline”, Delta Express, to handle tourist routes into Florida from Eastern and Midwestern cities.
Big construction projects at the Cincinnati and Dallas/Ft. Worth hubs
Southwest Airlines expanding in force along the West Coast and at Salt Lake City, depressing yields throughout the former Western Airlines territory
Actually getting authorities and landing slots to run Los Angeles – Tokyo, as well as Los Angeles – (Anchorage fuel stop) – Hong Kong
Delta was getting to be a very big airline and was facing big-organization challenges, but they did appreciate that Portland was still an efficient and passenger-pleasing element of their Pacific strategy. So the carrier invested modestly to build additional gates and a premium lounge, and even put their MD-11 maintenance base there. From a modest 4-gate beginning, Delta was operating 20 gates at PDX by 1998.
And they were confident enough in their Japanese traffic to start Atlanta-Tokyo nonstops with the MD-11, even though it would have to fly with weight restrictions. That meant Atlanta had double-daily service to Tokyo in Summer 1998; one nonstop and one flight via Portland.
(Don’t just blame it on) the Asian economic crisis or September 11
Despite Southeast Asia’s severe recession, originally caused by exchange rate manipulation in Thailand in 1997, Delta was still doing good passenger and freight business well into 1998 – and was confident enough in their own forecasts to add extra flights as described above.
But by Fall 1998 the crisis had moved well beyond Southeast Asia and pushed South Korea, Japan, China and Hong Kong into economic free-fall: outbound tourism evaporated and imports of US foods, energy, and manufactured goods collapsed.
In response, Delta cut its Osaka route before it even started, and stopped running the one-stop service from Atlanta to Tokyo – instead, shifting the one-stop flight to their second-largest hub, Cincinnati.
Those cuts weren’t sufficient to keep Transpacific service viable, however, as the “dot-com crash” in the USA started to gather momentum. In April 1999, Delta had to drop its Portland-Seoul and Portland-Fukuoka flights, leaving it with just Tokyo and Nagoya nonstops. Domestic service to technology center Boston was also dropped then.
The loss of technology jobs in Portland, coupled with the hit to freight volume as Japanese consumers stopped buying expensive (to them) Oregon blueberries, Washington apples, and Pacific-coast salmon, meant that PDX itself could no longer contribute strong local traffic to Asian flights.
Even by 1998, Delta had stopped running a full schedule of flights between Portland and Los Angeles, keeping only one round-trip between the cities; Southwest and Alaska Airlines had captured much of the volume up and down the West Coast by then. Delta was not operating LAX as a hub at this time and essentially abandoned many of the shorter-range legacy Western Airlines routes it picked up in the merger. Likewise, Delta had downgraded the Portland-San Francisco and Portland-Vancouver services from a full-size 727 to the cramped 50-seat Canadair Regional Jet. This meant there was less feed available from the coastal cities to connect onto the Asian flights.
While the concept of airline alliances was still in its early stage in the late 1990s, Delta had struck up an arrangement with Korean Air for joint sales on that carrier’s Seoul-Chicago-Atlanta and Seoul-New York-Washington services, cushioning the impact on Delta’s network of dropping its flight to Korea. But Delta did not have any partners to connect with at Tokyo-Narita (a problem that never was solved even after the merger with Northwest), and this too made it more difficult to sell seats on the run to Portland. | ||
4750 | dbpedia | 0 | 68 | https://onemileatatime.com/delta-porsche/ | en | I Got A Porsche Ride From Delta! (And Probably Never Will Again) | [
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"Steph"
] | 2018-12-07T13:33:07+00:00 | Delta picked Steph up in a Porsche during a tight MSP connection. Here's what the experience was like, and what we know about scoring this perk yourself! | en | One Mile at a Time | https://onemileatatime.com/delta-porsche/ | Since 2012, Delta has been executing their oft-touted – but rarely experienced – “Surprise and Delight” program. The concept is simple: select Diamond Medallion members with tight connections in hub airports are met at their arriving flight by a Delta representative, walked down to the tarmac, and whisked away to their connecting flight via a Porsche.
The following Delta hubs currently have this program in place:
Atlanta (ATL)
Detroit (DTW)
Los Angeles (LAX)
Minneapolis-St. Paul (MSP)
New York – Kennedy (JFK)
New York – LaGuardia (LGA)
Salt Lake City (SLC)
Seattle (SEA)
The program doesn’t get much publicity from Delta’s side – likely because it’s very much not a guarantee, and is intended as a surprise service for select Diamond Medallions. As a matter of fact, the entire Delta website devotes a grand total of three paragraphs to the program.
Personally, I’d been hearing rumors about this elusive program for several years, and had even seen a Porsche out of my window once or twice, but beyond that, my belief in the program’s existence ranged somewhere between Santa Claus and unicorns.
Well, last week I learned that unicorns do indeed exist, in the form of Porsche Panameras. And they even come with massage seats and personal photographers.
My experience with Delta’s Porsche ride
I was flying my fairly typical route from Hartford’s BDL to San Francisco’s SFO, this time with a connection in Delta’s Minneapolis-St. Paul hub. A flash snowstorm had forced us to deice prior to takeoff and had us slightly delayed upon arrival.
To add insult to injury, I was connecting from the C gates to the G gates which, contrary to common knowledge of the alphabet, are pretty much clear across the terminal. Not tight enough of a connection to miss my flight, but enough to warrant some preemptive quad stretches while we were waiting for the jet bridge.
So you can imagine my surprise (and delight!) when I stepped off the plane and was greeted by a petite woman holding a clipboard who asked, “Hi, are you Ms. OMAAT?”
(Okay, that’s not exactly what she called me, but you get the idea.)
Greetings and formalities aside, I was most stricken by two thoughts:
How on earth does she know who I am?
Crap, I have gate-checked luggage! Will she wait for me to get my bag?
Fortunately, she didn’t bat an eye when I choked out a flabbergasted “I can’t leave without my luggage,” like it was the first time she had picked up a passenger with a gate-checked bag. So off we went to the baggage cart on the tarmac.
Dreams do come true
My first aviation geek moment came when we deplaned via a separate staircase off of the jet bridge – a first for me.
(Apologies in advance for the quality of the photographs; Minneapolis isn’t exactly known for an abundance of daylight around the winter solstice. But that didn’t stop me from trying.)
Side note: this was probably not the best day for me to take a new suitcase on its maiden voyage – I was a little embarrassed when she asked me what color my bag was and I couldn’t give a definitive answer.
Luggage confusion aside, just hanging out on the tarmac by the planes was enough of a treat in and of itself. But of course, my chariot awaited:
We zipped around MSP’s tarmac to the G gates, and my driver offered to take her time so that I could enjoy the ride and check out the planes. I asked her about how she liked her job, and she showed me how to turn on the massage function in the passenger seat (because there is such a thing, apparently).
Before I knew it, we were at my departing gate. I snapped one last picture of the Porsche and she carried my suitcase up the stairs (which I decided were built for elves, given that they were only about five inches tall)
The plane wasn’t quite ready for boarding, so she escorted me back to my gate. I thanked her profusely, and off she went to go make someone else’s day.
The trippiest part of the whole experience was going backward through the jet bridge of my new plane and watching her unlock the door into the terminal.
Fun facts about Delta’s Porsche rides
While I was giddy with delight, I put on my best “act like you’ve been here before” face and hunkered down to try and learn more of the program. For the sake of the blog, of course.
Our time together was roughly ten minutes, but she filled me in on the following:
There isn’t a ton of rhyme or reason to the selection process of who does or doesn’t get a Porsche ride. Every day, she gets a list of all of the Diamond Medallions, and tries to chauffeur as many of them as possible based on connections that look tight.
In addition to their time on the tarmac, the chauffeurs do get to take the cars on the highway from time to time. Apparently, driving 15 miles per hour isn’t the best way to preserve high-end German sports cars, so the nearby freeway is a nice opportunity for these vehicles to stretch their proverbial legs.
Families can occasionally hop a ride if they are traveling together, but the Panameras only have two seats in the back, so she has occasionally had to turn away families of four when they have been traveling on separate itineraries.
When the Porsches aren’t on the tarmac, they live at valet (at least at MSP).
The cars are replaced every year.
No, passengers can’t drive the car, no matter how nicely they ask.
Yes, everyone wants their picture taken. She kidded around that her secondary job is as a professional photographer.
Anyway, that’s the most I could squeeze out of our ten minute ride, which ended with the obligatory photograph (I wasn’t planning on modeling during this particular flight, so please be nice…)
How to score a Porsche ride
First off, unless you are a Diamond Medallion doing the weekly grind, you probably won’t.
Beyond that, it’s a crapshoot. I know of someone who has flown upward of two million miles and has yet to see the elusive vehicle pull up, while I’ve talked to weekly road warriors who can rattle off airport-by-airport statistics of which models of Porsche are on offer.
So, to the best of my knowledge, here are the steps that I would take in order to tip the German automobile scales in your favor:
Spend lots of money on Delta, get Diamond Medallion Status
Hope
Pray
Book tight connections during non-peak travel times
Repeat steps two and three
Oh, and in case you’re wondering – I was traveling on an economy award ticket, so I’m pretty sure fare class isn’t a deciding factor. And I’m approximately 150% positive that no one at Delta knows that I’m “Ms. OMAAT.”
Bottom line
With the stringent new spend requirements and my Diamond Medallion status set to expire at the end of January, this was almost certainly a once-in-a-travel-lifetime experience. But with airlines hacking away at frequent flyer benefits left and right, it’s a rare treat when a top-tier elite truly feels special.
And for those ten minutes, that’s exactly how I felt. From the element of surprise, to the behind-the-scenes tour, to the ride in a car that costs more than a starter home in some markets, it was like attending a crash course on customer service.
In this particular case, Delta nailed it.
So while I can’t really give much in the advice of how to score one of these rides, I can confirm that they are absolutely worth every ounce of hype. | |||||
4750 | dbpedia | 1 | 73 | https://flynashville.com/flights/nonstop-destinations | en | [] | [] | [] | [
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4750 | dbpedia | 2 | 30 | https://www.prnewswire.com/news-releases/delta-shuttle-to-boston-departs-from-laguardias-terminal-c-beginning-nov-2-271238411.html | en | Delta Shuttle to Boston Departs from LaGuardia's Terminal C Beginning Nov. 2 | http://photos.prnewswire.com/prnthumb/20090202/DELTALOGO | http://photos.prnewswire.com/prnthumb/20090202/DELTALOGO | [
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"Delta Air Lines"
] | null | [
"Delta Air Lines"
] | 2014-08-14T10:19:00-04:00 | /PRNewswire/ -- Delta Air Lines (NYSE: DAL) will move New York operations of its Delta Shuttle between Boston-Logan International Airport and New York's... | en | /content/dam/prnewswire/icons/2019-Q4-PRN-Icon-32-32.png | https://www.prnewswire.com/news-releases/delta-shuttle-to-boston-departs-from-laguardias-terminal-c-beginning-nov-2-271238411.html | NEW YORK, Aug. 14, 2014 /PRNewswire/ -- Delta Air Lines (NYSE: DAL) will move New York operations of its Delta Shuttle between Boston-Logan International Airport and New York's LaGuardia Airport from the Marine Air Terminal to Terminal C beginning Nov. 2.
Boston Shuttle customers will enjoy new departure and arrival facilities at LaGuardia in Terminal C as well as upgraded service to Boeing 717 aircraft. The move is part of Delta's strategy of adding bigger aircraft on more routes.
In 2012, Delta completed renovations to Terminal C as part of its $160 million investment to modernize and connect Terminals C and D at LaGuardia and opened a new 7,600 square foot Delta Sky Club featuring a full wall of windows with runway views. Customers will also have access to Delta's five new restaurants with menus led by celebrity chefs, an expansive food hall and fresh markets.
Weekday flights depart near the top of the hour from 6 a.m. through 8 p.m. and will be operated by Delta using Boeing 717 aircraft which accommodates 110 passengers including 12 First Class seats in a two by two configuration, 15 Economy Comfort and 83 economy seats in a two by three configuration. Boston-based customers will now be able connect through Delta's LaGuardia hub for access to 64 additional cities.
"Delta Shuttle customers between Boston and New York will fly on larger mainline jets as we shift operations to Terminal C," said Gail Grimmett, senior vice president – New York. "Customers will enjoy a great Delta Shuttle product with the frequency and amenities they've come to expect as well as being able to experience our most updated space at LaGuardia."
Delta Shuttle service began on its Boston to New York and Washington, D.C. to New York routes on September 1, 1991 after Delta completed the purchase of the Pan Am Shuttle. For nearly a quarter century the Delta Shuttle has been a core part of its New York operations. In June 2010, Delta added New York to Chicago-O'Hare service to the Shuttle operation.
Customers flying the Delta Shuttle between New York-LaGuardia and Boston will enjoy:
Convenient, top of the hour schedule for Delta Shuttle customers including 15 weekday departures
Check-in as close as 15 minutes prior to departure without bags or 30 with checked bags
Dedicated check-in counters exclusively for Shuttle customers
Expedited security screening with nearby access to TSA Pre-Check lanes for eligible passengers
Dedicated gates – located near the Delta Sky Club in LaGuardia's Terminal C – with access to complimentary coffee and newspapers for all customers including The New York Times, The Wall Street Journal, USA Today, Financial Times and power at the gate
Advanced seat selection on all Delta Shuttle flights and complimentary access to Economy Comfort seats for SkyMiles Gold, Platinum and Diamond Medallion members at the time of booking
Two classes of service with complimentary upgrades for SkyMiles Medallion members when available.
Complimentary onboard snacks including bagels in the morning before 10:30 a.m. or gourmet nut mix for flights after 10:30 a.m.
Complimentary beverages in-flight including craft beer and wine in all classes of service
Cocktails available for purchase in economy
Access to in-flight Wi-Fi on all Shuttle flights
Access to power from every seat on the Boeing 717 aircraft
The November 2014 schedule between New York–LaGuardia and Boston is below.
Delta Shuttle flights between New York and Chicago-O'Hare International Airport or Washington Reagan-National Airport will continue to operate from LaGuardia's Marine Air Terminal operated by Delta Connection partner, Shuttle America using E-175 aircraft.
Delta has invested billions of dollars in the customer experience, including updating interiors with more baggage space and access to power throughout 225 domestic narrowbody aircraft through 2016, and building a new Terminal 4 at New York-JFK and the Maynard H. Jackson Jr. International Terminal in Atlanta. Delta has also spent more than $100 million to expand, renovate and consolidate terminals C and D at New York-LaGuardia Airport and opened a Sky Deck at Delta Sky Clubs in New York-JFK and Atlanta in 2013. Additionally, customers have seen Delta's investment in its more than 45 Delta Sky Clubs throughout the system, power recharging stations at dozens of airports, and continued updates to the Fly Delta app including features such as integrated baggage tracking and mobile check-in. Customers can see a complete overview of Delta's ongoing updates to its products with the Delta Fleet Sheet on Facebook.
Delta Air Lines serves nearly 165 million customers each year. This year, Delta was named the 2014 Airline of the Year by Air Transport World magazine and was named to FORTUNE magazine's 50 Most Admired Companies, in addition to being named the most admired airline for the third time in four years. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 334 destinations in 64 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. The airline is a founding member of the SkyTeam global alliance and participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia as well as a newly formed joint venture with Virgin Atlantic. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with key hubs and markets including Amsterdam, Atlanta, Boston, Detroit, Los Angeles, Minneapolis-St. Paul, New York-JFK, New York-LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Seattle and Tokyo-Narita. Delta has invested billions of dollars in airport facilities, global products, services and technology to enhance the customer experience in the air and on the ground. Additional information is available on delta.com, Twitter @Delta, Google.com/+Delta, Facebook.com/delta and Delta's blog takingoff.delta.com.
Logo - http://photos.prnewswire.com/prnh/20090202/DELTALOGO
SOURCE Delta Air Lines | |||
4750 | dbpedia | 3 | 93 | https://ccta.net/press-kit/ | en | Contra Costa Transportation Authority | [
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"Brendan Nee"
] | 2023-10-27T15:49:23-07:00 | PNG | SVG | en | /favicons/apple-touch-icon.png | Contra Costa Transportation Authority | https://ccta.net/press-kit/ | The Contra Costa Transportation Authority (CCTA) is a public agency formed by Contra Costa voters in 1988 to manage the county’s transportation sales tax program and oversee countywide transportation planning efforts. With a staff of twenty people managing a multibillion-dollar suite of projects and programs, CCTA is responsible for planning, funding and delivering critical transportation infrastructure projects and programs that connect our communities, foster a strong economy, increase sustainability, and safely and efficiently get people where they need to go. CCTA also serves as the county’s designated Congestion Management Agency, responsible for putting programs in place to keep traffic levels manageable. More information about CCTA is available at ccta.net.
In April 2023 the Contra Costa Transportation Authority (CCTA) unveiled its PRESTO shared autonomous vehicle, the Bay Area’s first autonomous shuttle open to the public. The PRESTO shuttle will run through fall 2024 to provide free, electric shuttles to four key destinations within Bishop Ranch in San Ramon, California. CCTA’s groundbreaking program is available to the community Monday through Friday from 7:30am – 5:30pm.
The shuttle pilot is funded in part by an $8 million grant award from the Federal Highway Administration’s Advanced Transportation and Congestion Management Technologies Deployment program. To operate this first phase of PRESTO, CCTA partnered with Beep, which specializes in testing autonomous shuttles to create and manage stress-free and self-sufficient autonomous mobility solutions. More information on how to use the shuttles can be found at ridePRESTO.com.
PRESTO at Bishop Ranch is CCTA’s new suite of mobility options that is aimed to include bike share, scooter share, and express bus service in addition to autonomous shuttles. CCTA’s innovative PRESTO program is aimed to prepare the Bay Area for the future of transportation and increase transit options for all, including transportation-challenged and underserved communities in Contra Costa County. | ||||
4750 | dbpedia | 1 | 65 | https://www.flytucson.com/ | en | Tucson International Airport (TUS) | [
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"Tucson Airport Authority"
] | null | en | Fly Tucson | https://www.flytucson.com/ | March 2024, the Busiest Month Since 2008!
Tucson International Airport (TUS) welcomed 398,009 passengers in March, a 6.1% increase over March 2023. It was the busiest month at TUS in 16 years.
Delayed Again: Real ID Required by May 7, 2025
The Department of Homeland Security announced December 5, 2022 that the deadline for airline passengers to have a Real ID has been extended to May 7, 2025.
Take Off to Anywhere in the World from Tucson
Up to 60 daily flights and 400 cities around the world on six airlines from TUS. Click here for more information.
New Touch-Free Parking Reservations Available
You can make a reservations to pre-pay and save a spot at any TUS airport parking facility. No fuss at the airport. It's automated. Click for more.
TUS Terminal is Certified GBAC Star Clean Safe
Don't take our word for it, the Global Biorisk Advisory Council says Tucson International Airport is thorough when it comes to clean. Click to learn more. | ||||||
4750 | dbpedia | 0 | 91 | https://www.wikiwand.com/en/Delta_Shuttle | en | Wikiwand articles | [
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] | null | [] | null | Delta Shuttle is the brand name for Delta Air Lines' air shuttle service in the Northeastern United States. | en | https://www.wikiwand.com/en/articles/Delta_Shuttle | 2000–2010
Delta Shuttle began introducing new Boeing 737-800 aircraft in August 2000 to replace its fleet of Boeing 727s. Delivered over the course of six months, the sixteen new aircraft were 90 percent quieter and 35 to 40 percent more fuel efficient than the Boeing 727s and afforded passengers laptop power ports and an industry-leading 36 inches of seat pitch and six inches of recline in an all-economy cabin.[6] The final Delta Shuttle 727 was retired on January 8, 2001.[7]
Amidst the fleet renewal, Delta Shuttle expanded its nonstop Boston-Washington service to nine daily round-trip flights, departing every other hour, on November 1, 2000.[8] The new service was short lived, however, as weak demand prompted Delta to discontinue the Shuttle product on the route on September 1, 2001, in favor of four daily round-trip flights operated by Delta Connection carrier Atlantic Coast Airlines.[9]
For a short period beginning in late 2003, Delta shifted service of its Shuttle routes to Boeing 737-300s. This move was temporary, and by November 2005, Delta had retired the aging Boeing 737-300s in favor of a dedicated Shuttle fleet of nine larger, younger McDonnell Douglas MD-88 aircraft.[10]
Delta Shuttle was the last of the shuttle operations to guarantee a seat to walk-up passengers. If a plane was oversold, a second plane would be rolled out within fifteen minutes to form an "extra section" to fly the overflow passengers. This practice ended in 2005.[11]
In September 2008, Delta announced it would dissolve the dedicated MD-88 Shuttle fleet into the much larger mainline MD-88 fleet. While the dedicated Shuttle fleet had featured a single cabin of economy class seating with increased pitch, the reconfigured planes offered both first class and economy cabins, with the mainline-standard seat pitch in each. By December 1, 2008, all Delta Shuttle flights offered first class seating, better aligning Delta's product with that of rival US Airways Shuttle.[12] Later that month, citing reduced demand, Delta announced that the MD-88s serving its New York-Washington route would be replaced with smaller, more efficient, two-class Embraer 175 jets operated by Delta Connection partners beginning in March 2009.[13]
On August 12, 2009, Delta Air Lines and US Airways announced their intention to swap facilities and takeoff and landing slots at capacity-controlled LaGuardia and Ronald Reagan Washington National Airports, pending government approval. Under the initial plan, Delta would have acquired 125 slot pairs and Terminal C at LaGuardia from US Airways. In return, Delta would have relinquished the Marine Air Terminal at LaGuardia and 42 slot pairs at Washington/Reagan to US Airways. Delta Shuttle was to relocate to newly connected Terminals C and D, alongside Delta's greatly expanded mainline operation.[14] Citing concerns about reduced competition, the United States Department of Transportation challenged several elements of the plan, and the frustrated airlines appealed the agency's ruling over the ensuing 21 months. Meanwhile, the United Airlines-Continental Airlines and Southwest Airlines-AirTran Airlines mergers sharpened competition in the New York and Washington regions. Delta and US Airways finally dismissed their appeal and submitted a revised slot swap agreement to the DOT in May 2011, by which time Delta had dropped its plan to relocate the Delta Shuttle out of the Marine Air Terminal.[15] Acknowledging new market realities and the airlines' willingness to divest a small number of slot pairs to other carriers, the DOT approved the slot swap on October 10, 2011, and the deal closed two months later on December 13.[16] | ||||||
4750 | dbpedia | 2 | 67 | https://www.flypia.com/ | en | Peoria International Airport | [
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] | null | [] | 2021-02-02T21:37:53+00:00 | Peoria International Airport is your stress-free way to connect to the world. View flight information and book your next trip today! | Peoria International Airport | https://www.flypia.com/ | Premier Lounge - Your Oasis for Comfort and Privacy
Read the paper and enjoy complimentary water or coffee while you relax. Regardless of how you spend your quiet time, the in-room monitors will keep you appraised of your flight status.
Premier Lot - Close, Secure Parking with Premier Lounge Privileges!
Leave your vehicle in this well-lit, fenced lot just a short walk away from the terminal and ticket counters. Enjoy peace of mind after your trip, knowing you can grab your luggage and easily find your car.
learn more | ||||||
4750 | dbpedia | 2 | 88 | https://www.afar.com/magazine/a-look-inside-deltas-new-los-angeles-airport-terminal | en | Delta’s Massive New LAX Terminal Is Now Complete—Here’s a Look Inside | https://afar.brightspotcdn.com/dims4/default/57279f2/2147483647/strip/true/crop/3600x1800+0+300/resize/1440x720!/quality/90/?url=https%3A%2F%2Fk3-prod-afar-media.s3.us-west-2.amazonaws.com%2Fbrightspot%2F19%2F9a%2Fd014b5fe4b4a8b857cc52baf653d%2Flax-deltaone-checkin-2023-1.jpg | https://afar.brightspotcdn.com/dims4/default/57279f2/2147483647/strip/true/crop/3600x1800+0+300/resize/1440x720!/quality/90/?url=https%3A%2F%2Fk3-prod-afar-media.s3.us-west-2.amazonaws.com%2Fbrightspot%2F19%2F9a%2Fd014b5fe4b4a8b857cc52baf653d%2Flax-deltaone-checkin-2023-1.jpg | [
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] | 2023-10-04T21:46:05.840000+00:00 | Delta’s $2.3 billion overhaul of Terminal 2 and 3 at Los Angeles International Airport (LAX) is now open. Here’s what to expect. | en | /apple-touch-icon.png | AFAR Media | https://www.afar.com/magazine/a-look-inside-deltas-new-los-angeles-airport-terminal | It’s been years in the making—more than five to be exact—but at long last, Delta Air Lines passengers have a state-of-the-art 27-gate terminal at Los Angeles International Airport. In August, the Atlanta-based airline completed its $2.3 billion LAX project that began in 2018. The undertaking is part of a larger revamp of the entire airport, including the creation of an Automated People Mover (APM) and consolidated car rental facility.
Delta’s Terminal 3 overhaul, which includes a portion of Terminal 2 and spans 1.2 million square feet in total, was completed a full 18 months ahead of schedule. How was that possible? “When travel demand slowed during the pandemic, it provided a unique opportunity for Delta to accelerate our transformation as fewer travelers afforded us more flexibility and room to build,” Scott Santoro, Delta’s vice president of sales, tells AFAR. Santoro says the airline is now equipped to furnish passengers with a “fully seamless and elevated experience.”
As the largest carrier at LAX—occupying nearly 20 percent market share with 145 daily flights in October—it’s a significant milestone for travelers departing from, connecting through, or arriving at the Southern California hub.
Here’s a look at what to expect the next time you travel through Delta’s transformed terminal.
An exclusive check-in area for Delta One fliers
Let’s first take a step back to 2022. The phased launch of Delta’s new facilities began in the spring of last year with the reveal of a centralized headhouse, essentially consolidating check-in, security, and baggage claim areas. The grand structure includes 56 self-serve kiosks, 62 check-in positions, and a massive, 250-square-foot digital wall with flight and gate information.
Fast forward to 2023. Earlier this summer, Delta opened an exclusive check-in area for Delta One travelers flying transcontinental or long-haul international. Tucked away on the arrivals level of Terminal 3, the 4,200-square-foot space not only offers white-glove assistance from Delta agents but also light food and drink, a private TSA screening lane, and direct access to the Sky Club upstairs. Travelers who use this swanky facility won’t even have to step in the terminal—until they make their way to boarding.
Then, later this fall, Delta says it will launch a digital ID feature, allowing passengers to check in with bags completely hands-free through the use of facial recognition technology. To use the service, passengers must opt-in to share their SkyMiles number, passport number, and Known Traveler Number (used for TSA PreCheck).
Delta’s Terminal 2 and 3 complex now connects to Tom Bradley
As of August, gone are the days of waiting for a shuttle bus to schlep between terminals. Spanning 27 gates, Delta’s Terminal 2 and 3 complex is now fully integrated under one roof. That includes a connector to the Tom Bradley International Terminal via moving walkways located after security. The airline says the furthest gates within its own terminals are no more than a 10-minute walk. To get from the Delta gates to the farthest Tom Bradley gates, travelers should factor about 20 minutes walking time.
At the center of the terminal complex is Delta’s sprawling 30,000-square-foot Sky Club, which opened last year (with 100 seats added this past summer). The pièce de résistance is arguably the outdoor bar and a year-round Sky Deck with views of the airfield, Hollywood Hills, and downtown Los Angeles. There are plenty of other amenities, including eight spacious shower suites, private phone booths, and a “Coffee Grotto,” a cozy nook within the lounge offering plush seating and a mosaic mural of glass tiles imported from Italy. Naturally, food and drink options abound and the selection is impressive for U.S. airline club standards.
Throughout the terminal complex—both airside and landside—sustainability features include low-flow water fixtures, the recycling of over 75 percent of construction waste, and a “cool roof” to reduce the heat-island effect and maximize air-conditioning energy use.
Delta’s forthcoming business-class-only lounges
There’s just one final piece to the puzzle that Delta has yet to unveil. In mid-2022, Delta announced it would be introducing high-end, business-class-only lounges in both New York and Los Angeles. These spaces are intended to compete with United’s Polaris Lounge and American’s Flagship Lounge. At LAX, the Delta One exclusive club will open its doors by next summer, connecting to the existing Sky Club and measuring approximately 10,000 square feet.
If it’s anything like the rest of the terminal complex, Delta will have a winner on its hands. The entire consolidated Terminal 2 and 3 complex is impressive by any standard, but it’s a certifiable home run for LAX, an airport that’s seen better days (and will be getting them soon). | ||
4750 | dbpedia | 1 | 49 | https://gocho.com/ | en | Charlottesville Albemarle Airport | [
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] | null | [] | 2014-05-02T17:59:26+00:00 | Charlottesville Albemarle Airport (CHO), served by Delta, United and American Airlines, offers Central Virginia travelers over 50 daily non-stop flights. | en | https://gocho.com/wp-content/themes/cho-airport-2019/css/images/favicon.ico | Charlottesville Albemarle Airport | https://gocho.com/ | AIRPORT TAXI PROVIDER ADVISORY
The annual CHO Taxi Registration is now open for all taxi providers who operate at CHO. This renewal registration will be open until June 30th, 2024.
The 2024 permitting application fee will cost $500. It will allow that taxi provider to stage in an authorized location that passengers will be directed to when they arrive and are looking for available taxis.
To renew your application, please contact the on-duty public safety office to confirm an appointment at 434.981.4152. | ||||
4750 | dbpedia | 3 | 11 | https://flightinfo.com/threads/is-delta-going-to-furlough.62387/page-5 | en | Is Delta going to Furlough? | [
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] | 2005-09-20T21:56:35-04:00 | Is Delta going to furlough?
Is a frog's butt watertight? | en | Flightinfo.com - Share the passion of aviation | https://flightinfo.com/threads/is-delta-going-to-furlough.62387/page-5 | Hey look, I was correct
Delta Offers Customers New U.S. - Scandinavia Link with Daily Service to Denmark as Part of Ongoing International Expansion
Wednesday September 21, 12:00 pm ET
The Number one U.S. airline across the Atlantic will offer customers non-stop flights between Atlanta and Copenhagen in April 2006
ATLANTA, Sept. 21, 2005 (PRIMEZONE) -- Just as the world's longest auto and railway span -- the Oresund Bridge -- now joins Denmark and Sweden, next April Delta Air Lines (NYSE:DAL - News) will provide international travelers with a new direct connection between the United States and Scandinavia. Beginning April 3, 2006, Delta will offer the only daily non-stop service between Hartsfield-Jackson Atlanta International Airport and Copenhagen, Denmark, as part of its ongoing international expansion to global destinations.
Copenhagen derives its name from the Danish words for 'merchant's harbor,' and today the city remains a center of commerce for Scandinavia and Northern Europe as well as a bustling cruise port,'' said Jorge Fernandez, Delta's vice president of International and Alliances. ``With Delta's new non-stop flight to Denmark's capital, we will offer customers 17 daily non-stop destinations between our largest hub and Europe alone, with more soon to come. Atlanta truly is Delta's gateway to the world.''
``The new Copenhagen-Atlanta route is the first scheduled service ever between Scandinavia and the southern United States,'' said Niels Boserup, CEO - Copenhagen Airports. ``A growing number of Americans visit Copenhagen, and at the same time more Scandinavians are traveling to the U.S. With this route they will have new opportunities, and more people will be encouraged to travel across the Atlantic.''
Customers will enjoy the comfort of widebody aircraft on Delta's new flight between Atlanta and Copenhagen, and be able to experience the carrier's award-winning BusinessElite(TM) service. These new flights also bring added convenience and travel options for business and leisure travelers from Scandinavia, along with multiple opportunities for freight forwarders and cargo shippers.
With its upcoming fall and winter schedule, Delta will add to the 21 new international routes already introduced or announced since Jan. 1, 2005, including New York (JFK) to Chennai, India (via Paris); New York (JFK) to Berlin; Atlanta to Moscow; and Atlanta to Dusseldorf, Germany, to name just a few. These schedule enhancements maintain Delta's position as the number one airline across the Atlantic as well as a leading carrier to Latin America.
Delta's new daily non-stop service between Atlanta and Copenhagen beginning April 3, 2006(b): Flight Departs Arrives 68 Atlanta at 6 p.m. Copenhagen at 9 a.m. (following day) 69 (a) Copenhagen at 11 a.m. Atlanta at 2:55 p.m. (a) Flight begins April 4 (b) Subject to Danish government approval
Copenhagen Airport is the largest airport in Scandinavia and serves more than 19 million passengers annually.
Bye Bye--General Lee
Will this help?
Delta Strengthens Winter Schedule with More Flight Choices from Hubs, Expanded Point-to-Point Service in Northeast and New International Destinations
Wednesday September 21, 6:00 am ET
Changes Continue Momentum of Network Redesign
ATLANTA, Sept. 21, 2005 (PRIMEZONE) -- Delta Air Lines' (NYSE:DAL - News) customers will enjoy increased non-stop access to regional business destinations, new point-to-point flying in key Northeast business markets, and expanded international service to Mexico as part of the airline's ongoing transformation to be more efficient and customer-focused. The changes, which begin as early as Dec. 1, support previously announced plans to strengthen Delta's domestic hubs and grow international schedules this winter.
The ongoing transformation of our network responds to customers' preferences for increased non-stop access to growing business destinations and expands Delta's presence on popular international routes,'' said Glen Hauenstein, executive vice president and chief of network and revenue management. ``This winter's changes, coupled with previous moves like right-sizing capacity at Cincinnati and de-hubbing service at Dallas/Fort Worth, represent the aggressive steps Delta is taking to increase the productivity and efficiency of our airline while at the same time improving service for customers.''
Increased non-stop service to regional business destinations
By December, Delta will expand service between its Atlanta and Salt Lake City hubs and key regional business destinations with new non-stop flights to 20 markets. In addition to previously announced service to destinations such as Bloomington and Moline, Ill., new non-stop routes from Atlanta will include Madison and Green Bay, Wis., Burlington, Vt., and Springfield, Mo. These new flights will be effective Dec. 1 and operated by Delta Connection carrier Atlantic Southeast Airlines.
Meanwhile, from Salt Lake City, Delta and Delta Connection carrier Shuttle America will add non-stop service to another five destinations in addition to four destinations previously announced. The new destinations include Cleveland, Ohio and Memphis, Tenn. (effective Nov. 1); Nashville, Tenn. and Hartford, Conn. (effective Dec. 1) and new Saturday-only service to New York's LaGuardia Airport (effective Dec. 3).
New point-to-point choices in the Northeast
Also in December, Delta customers in the Northeastern United States will gain non-stop access between two of the region's most popular business destinations -- Boston and Baltimore -- with six daily round-trip flights operated by Delta Connection carrier Comair. The new flights, effective Dec. 1, add to the already-extensive non-stop service Delta offers between Boston and cities across the Northeast, including Delta's popular Shuttle service to New York-LaGuardia and non-stop service to 15 destinations operated by Delta Connection carriers Comair and Chautauqua, including the only non-stop service to Fredericton and Halifax, Canada.
Expanded international service
As previously announced, Delta's winter schedule will add to customers' choices for travel around the globe with new or expanded service to 41 international destinations.
In Mexico, Delta will continue its expansion with new or expanded non-stop flights between Cozumel and Atlanta, Cozumel and Los Angeles, and Cozumel and Salt Lake City -- all effective March 5, 2006; and will expand service between Atlanta and Mexico City, and Atlanta and Cancun, beginning Dec. 1. With this expansion, Delta will offer customers 20 daily flights to seven destinations in Mexico. In addition, Delta has applied to the Department of Transportation for authority to operate service from Atlanta to Merida, from Orlando and Los Angeles to Cancun, and from New York-JFK to Cozumel, Cabo San Lucas, Acapulco and Puerto Vallarta, and from Cincinnati to Cabo San Lucas.
Delta's ongoing international expansion adds to the dozens of new international routes introduced or announced since Jan. 1, 2005, including New York (JFK) to Chennai, India (via Paris); New York (JFK) to Berlin, Germany; Atlanta to Moscow; New York (JFK) and Atlanta to Santo Domingo, Dominican Republic; Atlanta to Barbados; Salt Lake City to Puerto Vallarta, Mexico, and Atlanta to Dusseldorf, Germany. This growth supports Delta's overall network strategy to expand international service in response to increased customer demand and maintains Delta's position as the No.1 U.S. carrier across the Atlantic and as a leading carrier to Latin America and the Caribbean.
Hey, what's with the new Comair 5 daily CRJ flights from BOS to BWI? AA Eagle and Airtran both already fly that route. I guess they need to use more gates at our Boston gateway... what a waste IMO. Who knows?
Bye Bye--General Lee | |||||
4750 | dbpedia | 0 | 13 | https://destinationsunknown.com/shadow-passenger/how-to-get-the-delta-porsche-transfer/ | en | The only two ways to get the Delta Porsche transfer at the airport | [
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"Sean Brown"
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4750 | dbpedia | 2 | 92 | https://www.dublinairport.com/flight-information/travelling-to-usa | en | Travelling to USA from Dublin Airport | [
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] | null | [] | null | Find out all the information you need on travelling to the USA from Dublin airport including information on US preclearance and the ESTA waiver program and more. | en | /ResourcePackages/BootstrapCustom/Theme/css/favicon/apple-icon-57x57.png | DublinAirport | https://www.dublinairport.com/flight-information/travelling-to-usa | Dublin Airport is one of only a few airports outside North America that offers a US Preclearance facility. The benefit is that having cleared USCBP, passengers arriving in the US are treated as domestic arrivals, allowing them to avoid immigration queues upon arrival and pick up their bags and go. Learn more about US Preclearance, airlines and destinations below.
Please check with your airline to confirm when the check-in desks and bag drop for your flight will open.
We advise that you arrive at your terminal 3 hours before a long-haul flight.
If you are checking bags or travelling in a group you should allow more time. Always consult your airline for check-in in desk and bag drop opening hours.
If you are flying soon, please be aware that it might be very busy at peak periods, so allow yourself plenty of time to check-in, go through Security screening and allow time to go through US Preclearance before your USA bound flight. USA flights depart from Terminal 2.
Link will open in a new window Download our Flight Connection Guide PDF 4170 KB
Airlines & Destinations
Here you will find a full list of US destinations that you can fly to and the Airlines that offer those direct routes from Dublin Airport.
Airlines and Destinations Details
US Preclearance
The US Preclearance (USCBP) facility at Terminal 2 in Dublin Airport is a purpose-built facility that allows US bound passengers to undertake all US immigration, customs and agriculture inspections at Dublin Airport prior to departure.
US Preclearance Details
Travelling to USA FAQs
Here you will find a list of frequently asked questions about travelling to the USA from Dublin Airport. | ||||
4750 | dbpedia | 1 | 90 | https://www.businessinsider.com/delta-air-lines-new-lax-airport-terminal-best-review-pictures-2023-9 | en | I toured Delta Air Lines' swanky new $2.3 billion terminal at LAX. Get ready for a better pre-flight experience — it's easily one of the best in the US. | https://i.insider.com/650da78212dc4f001a17c233?width=1200&format=jpeg | https://i.insider.com/650da78212dc4f001a17c233?width=1200&format=jpeg | [
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"Taylor Rains"
] | 2023-09-23T09:17:00+00:00 | Delta's new terminal at Los Angeles International Airport finished just before the airline announced new restrictions on Sky Club access. | en | /public/assets/BI/US/favicons/apple-touch-icon-192x192.png?v=2023-11 | Business Insider | https://www.businessinsider.com/delta-air-lines-new-lax-airport-terminal-best-review-pictures-2023-9 | This story is available exclusively to Business Insider subscribers. Become an Insider and start reading now. Have an account? .
Delta Air Lines has built a brand new $2.3 billion terminal at Los Angeles International Airport.
Among the upgrades: a Delta One check-in lobby and a Sky Club overlooking the Hollywood Hills.
The project finished just before Delta announced changes to its loyalty program and Sky Club access.
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After six years and millions of hours of labor, Delta Air Lines has officially completed the last phase of its $2.3 billion overhaul effort at Los Angeles International Airport.
The changes started in May 2017 when the carrier moved its huge operation from Terminals 5 and 6 to Terminals 2 and 3 — a massive process that only took about 10 days. One year later, the "Delta Sky Way at LAX" project led by Delta and the Los Angeles World Airports formally began.
This story is available exclusively to Business Insider subscribers. Become an Insider and start reading now. Have an account? .
The following five years saw the creation of a centralized check-in lobby, security checkpoint, and baggage claim area by combining Terminals 2 and 3. The airside gates, seating areas, and concessions were also modernized, with Delta even building a swanky new Sky Club and an exclusive Delta One check-in lounge with its own private TSA lane.
But, the most significant effort made — and probably the one most welcomed by travelers — is the new walkway that directly connects Terminal 3 to the Tom Bradley International Terminal (Terminal B).
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The connector negates the need for domestic travelers to bus to their international flights, which had been a major pain point among Delta customers.
The complete transformation was unveiled on August 30 and Delta passengers can now access every part of the revamped Terminal 3, minus one gate still under construction.
To get a sense of the final look, Insider spent a day touring nearly every corner of the 1.2-million-square-foot space — take a look.
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Unlike the basic counters still lining the old lobby, the new check-in area features dozens of kiosks, colorful Delta-branded signage, and floor-to-ceiling windows.
The Terminal 3 lobby is a stark night-and-day difference compared to Terminal 2. The high windows let in a lot of natural light — so much so that I didn't even notice the ceiling lights were actually on; it seemed like the sun was the only thing illuminating the room.
The pretty blue, purple, and red hues, as well as the rustic wooden ceiling, also contributed to the relaxing ambiance.
Plus, instead of one hallway funneling all passengers to a set of security queues, travelers can access it from either side via an escalator — effectively alleviating the crowds all maneuvering through check-in and security.
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For those that don't need check-in service and only need to drop bags, this can be done in that main lobby via an agent or at a dedicated self-service queue. But, I suggest going one floor up to save time.
If you're looking at the wall display, turn left and walk down the corridor and go one floor up as if you're headed to security.
At the top of the escalator, a dedicated self-service bag drop area (pictured) is available — and I found it had few crowds during my visit, as if barely anyone really knew about this secret area.
Kiosks were available to check-in and get a boarding pass, as well as an agent for assistance. Once your bags are tagged and on the conveyor belt, TSA is just a few yards a way.
"This is a hidden gem of LAX, currently," Delta spokesperson Eric Zeugschmidt told Insider during the tour, but noted it will likely get busier as more people find out about it.
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While most Delta passengers will use the main check-in lobby, there is a "secret" Delta One check-in building hidden below the main lobby.
Santoro told Insider during the tour that the priority check-in area in Terminal 2 was basically a little room surrounded by partition walls within the lobby itself. It just wasn't very convenient, nor as private as Delta would like.
So, instead of simply creating an entire new section within the rebuilt Terminal 3 check-in area, the airline decided to separate it altogether.
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Located on the lower arrivals level at Terminal 3, the exclusive space is like walking into an upscale hotel, far from the chaos of a major international airport.
The Delta One check-in lobby was better than I expected. Instead of hearing the hustle and bustle of roller bags and flight announcements, I was met with a quiet and relaxing atmosphere.
Ceiling lights and the colorful wall art added to the elegance of the space, and the entire building further highlights Delta's amped up mission to become an overall higher-class airline comparable to those like Qatar Airways and Singapore Airlines that are regularly ranked as the world's best.
This vision can be seen with the billions of dollars worth of upgrades made to its aircraft and airports across its network, with Delta continuing to fancy-up its Sky Club lounges in places like New York-JFK and Chicago O'Hare, add more biometric options, and introduce improved Delta One and First Class cabins.
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Playing music at the entrance was a harpist, while a counter filled with snacks and drinks lined the back wall.
An attendant was available to serve customers a variety of items, including mixed drinks, wine, beer, soda, water, and juice. Food options included snacks like nuts, protein bars, sweets, and soup.
A Delta spokesperson told Insider that the harpist is not there everyday, but there is some sort of live music regularly playing.
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Every aspect of check-in can be done in the Delta One lobby, including luggage drop and security — the latter being a completely private experience.
The check-in counter was adjacent to the lounge area, where an agent would tag and collect luggage before sending the guests through a dedicated TSA security queue in the back of the Delta One lobby — it's about as close to flying private as one can get on an airline, though I still had to take off my shoes.
Santoro told Insider that this special design started before the pandemic and was based on customer feedback, and its a way for Delta to give its highest-paying customers the most exclusive airport experience possible.
"Before, you didn't have that ability to stay behind the curtain the entire check-in because everyone still got dumped back out into the TSA line with everybody else," he said. "So, our customers — Delta One particularly — asked for more privacy when flying, and this offers that privacy."
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After clearing security, the VIP customers will take an elevator directly up to the brand new Sky Club lounge located inside the terminal, which officially opened in April 2022.
I was personally stoked at how seamless and efficient the entire Delta One process was, with the lobby resembling the one operated jointly by American Airlines and British Airways at New York-JFK.
Granted, the Oneworld airlines do not have the exclusive check-in area directly linked to their new lounges.
Plus, come 2024, a special 10,000-square-foot Delta One Club separate from the Sky Club will open for these high-dollar travelers — further elevating the premium experience.
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Having visited several of the Sky Club lounges across Delta's network, the new one at LAX is easily my favorite thanks to its myriad food options, various bars, and ample seating.
Regardless of which entrance you use to enter the Sky Club, you will be immediately surrounded by pops of color, interesting art, and plenty of places to sit — including armchairs, couches, and sound-proof booths for private phone calls or Zoom meetings.
Charging ports are always in arms reach, and a giant television was playing the US Open during my visit, which appeared to be popular among guests as every chair was taken.
On one end of the 30,000-square-foot lounge, a buffet serves heavy meals like meat, salad, and soup. Meanwhile, a nacho bar, gelato machine, and candy stand live on the other side.
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Also available were showers, which were huge and included towels, shampoo, conditioner, and body wash.
According to Santoro, the showers are popular among guests, especially before or after a long-haul flight. While there is sometimes a wait to access one, Delta has a kiosk where customers can sign up for a virtual queue for the showers.
The list is displayed on a screen in the dedicated customer service area within the lounge so travelers can see how many people are ahead of them — pretty nifty, in my opinion.
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But, what sets this Sky Club apart from others — including its sister one also at LAX — is the outdoor deck that overlooks the tarmac and the Hollywood Hills.
As an aviation geek, this is the cream of the crop in terms of airline lounges. I personally love hearing aircraft engines, and seeing the busyness of the operation. Plus, the breeze and sunshine were a nice break after being trapped inside for hours.
Not only could I enjoy the planes landing and taking off, I could even see the Hollywood sign — which is apparently only visible on the clearest days.
And, I could do all of this from the deck's bar. Here, guests can choose from free mixed drinks, or buy more premium booze with either cash or points.
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This club was very busy during my visit, but I suspect it may start seeing fewer numbers as Delta further plans to restrict Sky Club access.
Delta recently overhauled its SkyMiles program and changed the rules of its Sky Club access — a move that angered some of its customers to the point that some are threatening to ditch their loyalty for a competitor.
As far as lounge access, Delta-branded cardholders will no longer have unlimited access to the lounges and will instead get either six or 10 visits per year, depending on their credit card.
The move comes after Delta restricted employee access to the Sky Club as it faced frustrating long lines to enter lounges across the system. However, a spokesperson told Insider during the tour that queue times are not an issue at LAX.
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Considering access to Sky Clubs will become more limited come 2025, more passengers will be spending time in and around the LAX gates — and, fortunately, they're pretty nice.
The main pro of Delta's new Terminal 3 is the giant windows and high ceilings that make the space feel extremely open, as well as the "cool roof" that reduces the island heat effect inside.
"It's open, it's quiet, and we try to keep the announcements to a minimum," Santoro told Insider. "And there is so much room to work and spread out, we didn't have that in the old terminal."
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Every seat had power ports — including USB-C — and there was plenty of space for people to queue for boarding. Though, I did notice a lack of cupholders.
While I wish there were cupholders so I didn't have to put my drink on the ground, I think customers will like the nine new gates, which opened to the public in October 2022.
Delta also has over a dozen other gates in the facility that were previously part of Terminal 2 but are now accessible from the new Terminal 3 complex.
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Various food, drink, and retail vendors line the terminal, including a Hudson Nonstop, a gaming center, and sit-down restaurants. An open-concept customer service center is also available.
There are plenty of places to grab a bite to eat inside the terminal, as well as some quicker-service options like the Hudson Nonstop, which used Amazon's "Just-Walk-Out" technology that allows people to leave without stopping at a check-out counter.
Honestly, the terminal reminded me of my home airport, LaGuardia, after its $4 billion overhaul, including the walkways, lighting, and overall design. I like that Delta kept continuity across the network, while each airport still has their respective New York and LA touches.
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The best part about the new gates is that they are just a short walk to the six new baggage claim carousels that live on the lower floor of the headhouse.
The updated baggage claim area now features six baggage belts compared to the previous two, which is extremely important as the airline continues to rapidly grow its West Coast operation.
Santoro made a point to mention the bathrooms nearby, noting the airline has added several additional restrooms throughout Terminal 3 to accommodate the growing number of passengers.
"They're wide, clean, and we're seeing no lines now at the bathrooms," he said.
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During the tour, Santoro pointed to the walkway to baggage claim and said the now-giant tunnel had been closed off for years.
He explained the process of exiting the terminal before the renovations:
"In the old days, passengers would have to walk up the stairs and all around to T2 to exit," he said. "Now, if you don't have a checked bag, you can walk straight up that tunnel and out to where bag drop and check-in is."
Those picking up checked luggage will head downstairs instead, but it is still a very short walk.
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Also in the bag claim area, customers will find a counter dedicated to baggage handling, which makes it easier to report and find lost luggage.
While it's not exactly the place anyone wants to end up, I did like the bold colors and flowers, as well as the open concept that is intended to make potentially angry guests feel more welcome.
"There are no doors, which was intentional," Santoro told Insider. "A door symbolizes openness, whereas a closed environment is where things can get volatile. So, we opened things up to make it enjoyable, and the agents have waters and snacks to hand out when needed."
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For those not exiting and instead catching an international flight, Delta successfully connected Terminal B to the new Terminal 3 facility to eliminate the need for buses.
Customers heading to the airport's Tom Bradley International Terminal (Terminal B) previously had to walk or be bussed between terminals, which could take a lot of time and be a major inconvenience during tighter connections.
However, the new Sky Way has reduced that to just minutes thanks to moving airside walkways that snake between the connected Terminal 2/3 and Terminal B.
According to Delta, walk times between the terminals, including clearing security, will take between five and 20 minutes — the longest walk starting from the curb to the furthest TBIT gate.
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The complete transformation comes as Delta continues to expand out of its giant LAX hub, with the competition heating up from others that also call the airport one of their homes, including American, Southwest, United, and Alaska.
Delta has recently announced new routes to places like Tahiti, which launched in December last year, and its upcoming service to Auckland, New Zealand, starting in October. And, customers won't have to take the long way to their international flight.
"Before, you had two options: You could take the bus or you could walk out our front down and come back in via Tom Bradley," Santoro explained. "You walked into a sea of people all lined up for security, and while there was TSA PreCheck and Clear, it was still a lot to face."
"So, we've taken a not-so-great experience away from the customer, and now they just walk above it."
Read next
Los Angeles Delta Aviation
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4750 | dbpedia | 3 | 5 | https://en.wikipedia.org/wiki/Republic_Airways | en | Republic Airways | https://en.wikipedia.org/static/favicon/wikipedia.ico | https://en.wikipedia.org/static/favicon/wikipedia.ico | [
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] | 2004-08-25T02:02:22+00:00 | en | /static/apple-touch/wikipedia.png | https://en.wikipedia.org/wiki/Republic_Airways | Regional airline of the United States
This article is about the airline. For its holding company, see Republic Airways Holdings.
Not to be confused with the defunct Republic Airlines.
Republic Airways Inc. is a regional airline in the United States headquartered in Indianapolis, Indiana. Republic operates and maintains aircraft used on flights that are scheduled, marketed and sold by a partner mainline airline. The company is contracted by American Airlines (as American Eagle), Delta Air Lines (as Delta Connection), and United Airlines (as United Express).
History
[edit]
In 1999, Republic Airways Holdings incorporated a new subsidiary, "Republic Airline, Inc."[4] but the subsidiary had no activity prior to 2004 and no ability to operate aircraft prior to 2005. In 2004 the holding company activated Republic Airways in reaction to a pilots' suit against American Airlines.
American had awarded the flying of 44-seat regional jets to Chautauqua Airlines, then the main operating subsidiary of Republic Airways Holdings. However, Chautauqua later started to operate 70-seat regional jets on behalf of United Airlines, and this caused American to be in violation of its pilot union scope clause, which prevented an airline from operating on behalf of American if that airline was operating jet aircraft of more than 50 seats, even if such aircraft were operating on behalf of a carrier other than American. To repair the situation, Republic Airways Holdings activated Republic Airline, and upon Part 121 certification in 2005[5] allowing Republic Airline to operate commercial service. Republic Airways Holdings then transferred the offending 70-seat regional jets from Chautauqua to Republic Airline. American was then no longer in violation of its pilot union scope clause. Republic Airways Holdings paid $6.6 million to the pilot union of American Airlines to settle the issue.[6]
US Airways' pilots had a scope clause prohibiting the airline from operating large regional jets such as the Embraer 170. The airline negotiated around this clause by offering flight deck jobs to laid-off US Airways pilots, in a program known as "Jets for Jobs". This agreement created a subsidiary, MidAtlantic Airways. As part of US Airways' bankruptcy restructuring, the 25 Embraer 170s delivered to MidAtlantic were bought by Republic to help US Airways come out of bankruptcy; Republic operates them along with additional newly delivered aircraft.[citation needed]
In 2007, Frontier Airlines signed an 11-year service agreement with Republic Airways. Under the agreement, Republic would operate 17 Embraer 170 aircraft for the Frontier Airlines operation. The first aircraft was placed into service in March 2007, and the last aircraft was expected to be placed into service by December 2008. On April 23, 2008, Republic Airways Holdings (parent of Republic Airline) terminated its service agreement with Frontier Airlines, which entered Chapter 11 bankruptcy in early April 2008. Subsequently, Republic Air Holdings purchased Frontier Airlines in bankruptcy. Frontier-branded Republic Embraer 190 aircraft provided regional capacity support. In September 2013, Republic Airways Holdings sold Frontier Airlines. As part of the sale, Republic Airways terminated the Frontier-branded Embraer 190 from flying.[citation needed]
On February 1, 2008, Republic Airways opened a base at John Glenn Columbus International Airport in Columbus, Ohio.[citation needed]
On September 3, 2008, Republic signed a new 10-year codeshare agreement with Midwest Airlines. The aircraft would be based at Kansas City International Airport beginning October 1, 2008. Twelve aircraft would be placed in service with Midwest. On June 23, 2009, Republic announced it would acquire Midwest Airlines for $31 million.[7]
In January 2013, Republic Airways Holdings reached a capacity purchase agreement with American Airlines to operate Embraer 175 airplanes under the American Eagle brand beginning in mid-2013.[8] Republic began service as an American Eagle affiliate on August 1, 2013, from Chicago to New Orleans, Pittsburgh, and Albuquerque.[9]
On February 25, 2016, the airline filed for Chapter 11 bankruptcy protection. The airline was hit hard because of pilot shortages, but a new contract ratified in October 2015 helped restructure the airline. At the time of filing, Republic Holdings claimed $2.97 billion in liabilities and $3.56 billion in assets.[10][11] On November 16, 2016, Republic Airways Holdings filed their Plan of Reorganization with intentions to emerge from Chapter 11 during the first quarter of 2017.[12]
It was announced that parent company Republic Airways Holdings would merge subsidiaries Shuttle America and Republic Airways into one company, with Republic Airways being chosen as the surviving company. On January 31, 2017, Shuttle America merged with Republic Airways. In December 2018, the operating division was renamed Republic Airways to match its parent company.[citation needed]
As of January 31, 2017, Republic Airways has the largest fleet of Embraer 170 and Embraer 175 aircraft in the world.[original research?]
Destinations
[edit]
As of January 2024, Republic operates for American Eagle, Delta Connection, and United Express.
List of destinations[13] (As of January 2023 ) City Country (Subdivision) IATA Airport Notes Ottawa Canada (Ontario) YOW Ottawa Macdonald–Cartier International Airport Toronto Canada (Ontario) YYZ Toronto Pearson International Airport Montreal Canada (Quebec) YUL Montréal–Trudeau International Airport Quebec City Canada (Quebec) YQB Québec City Jean Lesage International Airport Havana Cuba (La Habana Province) HAV José Martí International Airport Fayetteville/Springdale United States (Arkansas) XNA Northwest Arkansas Regional Airport Little Rock United States (Arkansas) LIT Clinton National Airport Hartford United States (Connecticut) BDL Bradley International Airport Fort Myers United States (Florida) RSW Southwest Florida International Airport Jacksonville United States (Florida) JAX Jacksonville International Airport Key West United States (Florida) EYW Key West International Airport Sarasota United States (Florida) SRQ Sarasota–Bradenton International Airport Atlanta United States (Georgia) ATL Hartsfield-Jackson Atlanta International Airport Savannah United States (Georgia) SAV Savannah/Hilton Head International Airport Chicago United States (Illinois) ORD O'Hare International Airport Base Indianapolis United States (Indiana) IND Indianapolis International Airport Base Lexington United States (Kentucky) LEX Blue Grass Airport Louisville United States (Kentucky) SDF Louisville International Airport Base New Orleans United States (Louisiana) MSY Louis Armstrong New Orleans International Airport Bangor United States (Maine) BGR Bangor International Airport Portland United States (Maine) PWM Portland International Jetport Baltimore United States (Maryland) BWI Baltimore/Washington International Airport Boston United States (Massachusetts) BOS Logan International Airport Base Worcester United States (Massachusetts) ORH Worcester Regional Airport Detroit United States (Michigan) DTW Detroit Metropolitan Wayne County Airport Grand Rapids United States (Michigan) GRR Gerald R. Ford International Airport Minneapolis/St. Paul United States (Minnesota) MSP Minneapolis-Saint Paul International Airport Kansas City United States (Missouri) MCI Kansas City International Airport St. Louis United States (Missouri) STL St. Louis Lambert International Airport Omaha United States (Nebraska) OMA Eppley Airfield Manchester United States (New Hampshire) MHT Manchester–Boston Regional Airport Newark United States (New Jersey) EWR Newark Liberty International Airport Base Albany United States (New York) ALB Albany International Airport Buffalo United States (New York) BUF Buffalo Niagara International Airport New York City United States (New York) LGA LaGuardia Airport Base Rochester United States (New York) ROC Greater Rochester International Airport Syracuse United States (New York) SYR Syracuse Hancock International Airport White Plains United States (New York) HPN Westchester County Airport Asheville United States (North Carolina) AVL Asheville Regional Airport Greensboro United States (North Carolina) GSO Piedmont Triad International Airport Raleigh/Durham United States (North Carolina) RDU Raleigh-Durham International Airport Wilmington United States (North Carolina) ILM Wilmington International Airport Cincinnati, Ohio area United States (Kentucky) CVG Cincinnati/Northern Kentucky International Airport Airport is in Kentucky Cleveland United States (Ohio) CLE Hopkins International Airport Columbus United States (Ohio) CMH John Glenn Columbus International Airport Base Dayton United States (Ohio) DAY Dayton International Airport Oklahoma City United States (Oklahoma) OKC Will Rogers World Airport Tulsa United States (Oklahoma) TUL Tulsa International Airport Harrisburg United States (Pennsylvania) MDT Harrisburg International Airport Philadelphia United States (Pennsylvania) PHL Philadelphia International Airport Base Pittsburgh United States (Pennsylvania) PIT Pittsburgh International Airport Base Providence United States (Rhode Island) PVD Theodore Francis Green State Airport Charleston United States (South Carolina) CHS Charleston International Airport Greenville–Spartanburg United States (South Carolina) GSP Greenville–Spartanburg International Airport Myrtle Beach United States (South Carolina) MYR Myrtle Beach International Airport Memphis United States (Tennessee) MEM Memphis International Airport Nashville United States (Tennessee) BNA Nashville International Airport Houston United States (Texas) IAH George Bush Intercontinental Airport Burlington United States (Vermont) BTV Burlington International Airport Charlottesville United States (Virginia) CHO Charlottesville–Albemarle Airport Norfolk United States (Virginia) ORF Norfolk International Airport Richmond United States (Virginia) RIC Richmond International Airport Roanoke United States (Virginia) ROA Roanoke–Blacksburg Regional Airport Washington, D.C. area United States (Virginia) IAD Washington Dulles International Airport Washington, D.C. area United States (Virginia) DCA Reagan National Airport Base Madison United States (Wisconsin) MSN Dane County Regional Airport Milwaukee United States (Wisconsin) MKE Milwaukee Mitchell International Airport
Fleet
[edit]
Current fleet
[edit]
As of June 2024 , Republic Airways operates the following aircraft:[14]
Aircraft In Service Orders Passengers Operated for Notes F Y+ Y Total Embraer 170 1 — 12 20 34 66 American Eagle All to be transferred from Delta Connection and United Express. To be transferred to Envoy Air. 11 9 12 48 69 Delta Connection To be removed. 26 6 16 70 United Express To be removed. Embraer 175 91 — 12 20 44 76 American Eagle 46 — 20 44 Delta Connection 46 13 16 48 United Express 3 — – 64 Republic Airways Total 224 13
Fleet development
[edit]
The Embraer 175 made its United States domestic debut when the first aircraft was delivered to Republic Airways in March 2007. Total orders were for 36 aircraft, which were operated in an 80-seat configuration under the US Airways Express brand name.[15]
In July 2010, Republic ordered a further 24 Embraer 190 aircraft.[16]
In May 2012, Republic Airways agreed to fly the 28 Bombardier Q400s for United Express that bankrupt Pinnacle Airlines planned to return to its lessors.[17] The Q400 fleet was retired in 2017.[citation needed]
Republic Airways Holdings signed a three-year contract in October 2012 with Caesars Entertainment Corporation where its Republic Airways subsidiary would operate five Embraer 190 aircraft to provide more than 1,500 charter flights annually for Caesars. Service began in January 2013. This contract ended in August 2015 and all Embraer 190 aircraft were sold or returned to the lease holders.[18]
In January 2013, Republic Airways Holdings reached a capacity purchase agreement with American Airlines to operate 47 Embraer 175 aircraft under the American Eagle brand beginning in mid-2013. The regional jets would be deployed out of American's Chicago hub. In addition, Republic would have options to purchase an additional 47 Embraer aircraft beginning in 2015.[8] Republic took first delivery of the Embraer 175 jets in July 2013 and service began August 1, 2013, from Chicago to New Orleans, Pittsburgh and Albuquerque.[9] Republic began using Miami as an American Eagle hub in October 2014 and New York-JFK in May 2015.[19]
In late 2015, it was announced Republic Airways achieved approval from the FAA for Extended Overwater Operations (EOW), which allows Republic to operate up to 162 nautical miles from shore. As of January 31, 2017, only Republic Embraer 175 aircraft operating for American Airlines are equipped to operate as an EOW aircraft. American Airlines uses Republic to operate aircraft out of Miami International Airport to various Caribbean and Central American destinations, including the Bahamas, Mexico, Panama, Belize, Honduras, Costa Rica, Turks & Caicos, Cuba, Guadeloupe, and the French West Indies.[citation needed]
In late 2016 it was announced, due to the impending merger with Shuttle America, that the 80-seat Embraer 175s operated for American Eagle (previously US Airways Express) would have the last row of seats removed (4 in total) to conform with Delta's scope clause, which limits all regional jets to a maximum of 76 seats. These aircraft were retrofitted to American's standard Embraer 175 layout.[citation needed]
On January 31, 2017, all existing aircraft operating under the Shuttle America operating certificate were transferred to the Republic Airline Inc. operating certificate, thus ceasing operations for Shuttle America, and completing the merger process of both subsidiaries. The move made Republic the largest operator of Embraer 170 and 175 aircraft in the world.[citation needed]
On December 20, 2018, Republic Airways announced that it had finalized a firm order for 100 Embraer 175 aircraft, stating that deliveries for the new aircraft would start in the second half of 2020 [20]
In October 2019, Republic received the first of 30 Embraer 175s to be transferred from Compass Airlines upon the cancellation of their contract with Delta.[21]
In September 2021, Republic agreed to sell 11 Embraer 170s and 6 Embraer 175s to Envoy Air.[citation needed]
Retired fleet
[edit]
Republic Airways retired fleet Aircraft Year retired Bombardier Q400 2017 Embraer 190 2015
Incidents
[edit]
On April 9, 2017, a passenger was forced off of a Republic-operated United Express flight in Chicago bound for Louisville. The passenger was forced off the flight by Chicago Department of Aviation officers after he refused to give up his seat to an airline employee. He attempted to run back onto the aircraft but was forcibly removed. A video posted on social media showing him being injured and dragged off the plane led to a public outcry against United Airlines.
On June 21, 2018, a Republic-owned Embraer 170 registered N876RW was damaged by a fire while undergoing maintenance at John Glenn Columbus International Airport. The aircraft was deemed to be damaged beyond economical repair.[22][23]
See also
[edit]
Air transportation in the United States
References
[edit] | ||||
4750 | dbpedia | 3 | 70 | https://corporate.airfrance.com/en/news/winter-2023-2024-air-france-further-expands-north-american-network-and-introduces-new-service | en | Winter 2023-2024: Air France further expands North American network and introduces new service between Paris-Charles de Gaulle and Raleigh-Durham | [
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] | null | [] | null | Winter 2023-2024: Air France further expands North American network and introduces new service between Paris-Charles de Gaulle and Raleigh-Durham | en | /favicon.ico | null | New non-stop service between Paris-Charles de Gaulle and Raleigh-Durham (North Carolina), 3 times a week on Boeing 787-9 effective October 30, 2023
Service to Ottawa (Canada), inaugurated June 27, to continue for the 2023-2024 winter season
Flights to resume as of December 2, 2023 between Pointe-à-Pitre (Guadeloupe) and Montreal (Canada)
Flights added to Dallas-Fort Worth (Texas), Montreal and Vancouver (Canada)
Air France continues to bolster its service to North America, currently one of its most dynamic markets in the world. For winter 2023-2024, the airline plans to operate up to 212 weekly flights to 21 destinations in the US, Canada and Mexico.
Effective October 30, 2023, Air France will be adding a new American destination to its network: Raleigh-Durham (RDU). This winter, the North Carolina capital will become Air France 14th US destination, after Atlanta, Boston, Chicago, Dallas-Fort Worth, Detroit, Houston, Los Angeles, Miami, New York JFK, Newark, San Francisco, Seattle and Washington. The carrier will operate 3 weekly non-stop flights Mondays, Wednesdays and Fridays from Paris-Charles de Gaulle on a Boeing 787-9 equipped with 279 seats (30 in Business, 21 in Premium Economy and 228 in Economy).
Flight schedules (local times):
AF692: Leaves Paris-Charles de Gaulle at 13h30, arrives at Raleigh-Durham International at 16h35
AF693: Leaves Raleigh-Durham International at 18h45, arrives at Paris-Charles de Gaulle at 08h25 (next day)
Raleigh-Durham: gateway to the “Research Triangle”
Raleigh, the capital of North Carolina, is among the most dynamic cities in the Southern United States. A blend of tradition, history and modernity, it is nicknamed the “City of Oaks” for the many oak trees that line its streets. Raleigh, and its neighbouring cities Durham and Chapel Hill, are home to three prestigious universities, and together they form the “Research Triangle,” recognized nationwide as a hub of education, research and innovation. Second only to Silicon Valley in the US for advanced industries, Research Triangle Park is one of the leading high-tech research and development areas in the country.
This route was previously operated by Delta Air Lines, Air France's partner in the transatlantic joint venture comprising Air France, KLM, Delta Air Lines and Virgin Atlantic.
In addition to the launch of the Raleigh-Durham service, the winter season will also see an increase in number of flights from/to Dallas-Fort Worth (Texas) from 3 in 2022 to 5 this year.
Canada: Up to 38 flights a week to 4 destinations this winter
Air France is also planning more flights higher north, from/to Canada. The top European carrier in terms of capacity between Europe and Canada, Air France will connect Paris-Charles de Gaulle to Montreal, Toronto, Vancouver and Ottawa all winter.
The non-stop service between Paris-Charles de Gaulle and Ottawa recently introduced on June 27 will continue for the winter season. The airline will operate 5 flights every week, Mondays, Tuesdays, Thursdays, Saturdays and Sundays, on a Boeing 787-9 equipped with 279 seats (30 in Business, 21 in Premium Economy and 228 in Economy).
Flight schedules (local times):
AF328: Leaves Paris-Charles de Gaulle at 13h10, arrives in Ottawa at 15h05
AF327: Leaves Ottawa at 17h15, arrives at Paris-Charles de Gaulle next day at 06h05
Air France is the only carrier that offers non-stop flights between Ottawa and Europe.
Flights will also be added to Montreal and Vancouver, with up to 21 and 5 a week, respectively, versus 17 and 3 last winter.
Finally, as of December 2, 2023, Air France will resume flying during winter between Pointe-à-Pitre (Guadeloupe) and Montreal, with 2 weekly flights Tuesdays and Saturdays on an Airbus A320 with WIFI. Montreal is among the 5 destinations served via Air France’s Caribbean regional network, which connects Pointe-à-Pitre (Guadeloupe) and Fort-de-France (Martinique) to Belém (Brazil), Cayenne (French Guiana), Miami (US) and Montreal.
Meanwhile, KLM, a member airline of the Air France-KLM Group, will fly between its Amsterdam Schiphol hub and 19 North American destinations: Atlanta, Austin, Boston, Calgary, Cancun, Chicago, Edmonton, Houston, Las Vegas, Los Angeles, Mexico, Miami, Minneapolis-Saint Paul, Montreal, New York JFK, San Francisco, Toronto, Vancouver and Washington.
Both carriers operate a shuttle bus service in Canada, between Montreal-Trudeau, Quebec City and Ottawa for Air France, and between Montreal-Trudeau and Ottawa for KLM.
Detailed flight times, days and fares may be consulted on airfrance.com and klm.com.
The flight schedule herein is subject to change and pending the necessary governmental authorizations.
Before travelling, Air France urges its customers to check the travel restrictions and documents required upon arrival at their destination. For more information, go to airfrance.traveldoc.aero. | |||||
4750 | dbpedia | 0 | 25 | https://news.delta.com/category/routes-destinations | en | Routes & Destinations | [
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] | null | [] | 2024-08-05T15:30:00-04:00 | en | /themes/custom/dnh/images/icon_192.png | https://news.delta.com/category/routes-destinations | Delta announced plans today to seek approval from the U.S. Department of Transportation to operate a new flight between Ronald Reagan Washington National Airport (DCA) and Seattle-Tacoma International Airport (SEA).
Jun 6, 2024
With its largest international schedule to date in operation this summer, Delta’s latest travel enhancements will ensure a top-notch experience while whisking customers to their favorite travel destinations worldwide.
May 13, 2024
The daily service between Amsterdam and Tampa, which starts on Oct. 26, strengthens Delta's Florida-Europe network, complementing existing winter seasonal service between Orlando and Amsterdam.
May 3, 2024
Delta currently operates daily service between Atlanta and Lagos and, with the resumption of daily New York-JFK service, will offer a total of 14 weekly flights to Nigeria in December through the first half of January and 10 weekly flights for the remainder of winter 2024.
Apr 26, 2024
For new and seasoned travelers, sometimes a step off the beaten path is needed. While the iconic city of Paris is worth visiting, there are many enchanting regions within easy reach of the city to sample a different side of French life.
Apr 26, 2024
The Delta-Aeromexico Joint Cooperation Agreement (JCA) is expanding its operations between the United States and Mexico, marking a significant milestone in the aviation industry.
Apr 16, 2024
Delta celebrates 90 years of service in Montréal, helping international travelers discover the city's architectural and cultural gems while also providing the French-Canadian community with access to the world.
Mar 27, 2024
Delta is celebrating several significant milestones in its history of connectivity with Latin America and the Caribbean. The celebration of these anniversaries is a testament to Delta's commitment to providing more choices and seamless connections to sought-after destinations.
Mar 20, 2024
Delta is bringing the U.S. and Italy closer than ever, restarting its nonstop flights between New York-JFK and Venice Marco Polo Airport. The flights will operate daily using a Boeing 767-300 aircraft with 216 seats.
Mar 12, 2024
After selling out its first path-of-totality flight, Delta is adding a second flight, which will depart from Dallas-Fort Worth and arrive in Detroit together with the other path-of-totality flight.
Feb 26, 2024
Starting Dec. 4, 2024, Delta will launch a seasonal route from Los Angeles to Brisbane, Australia, which will operate three times per week through March 28, 2025.
Feb 23, 2024
Delta will add service from Boston (BOS) to Honolulu (HNL) and from Seattle (SEA) to Miami (MIA) next winter, reinforcing the airline’s leading position in BOS and connecting MIA customers to all nine of Delta’s U.S. hubs.
Feb 16, 2024
Delta will add up to 16 flights and more than 2,500 additional seats for pro football fans headed to Las Vegas from Kansas City, San Francisco, San Jose, and New York-JFK. SkyMiles Members traveling during the action can stream the game in-flight with Paramount+ on Delta Sync Wi-Fi.
Jan 29, 2024
As Delta celebrates 90 years of airline history in Seattle, the airline will build on its leading international presence at the hub with the launch of service to Taipei.
Dec 7, 2023
Raised in the mountains of central Puerto Rico, Cristian Hernandez (Regional Sales Manager – San Juan) shares his best advice and tips for those traveling to San Juan, one of the oldest European-established capitals in the Americas.
Nov 2, 2023
Delta’s daily Atlanta-Tulum service will launch March 28, 2024, and will operate year-round – giving customers direct access to the pristine beaches and laid-back atmosphere of this coastal Mexican treasure.
Oct 13, 2023
In 2024, Aeromexico will launch 17 routes departing from seven airports in Mexico using many of the more than 50 new aircraft added to its fleet in the last two years. This expansion will benefit customers and enhance transborder flying options enabled by Aeromexico and Delta’s Joint Cooperation Agreement (JCA).
Oct 2, 2023
For those looking to explore the capital of Colombia and all of its culture and tradition, Bogotá native and Delta Sales Account Executive Andres Collazos shared some of his favorite neighborhoods, museums, restaurants and bars in the city.
Oct 2, 2023
Delta Air Lines launches new service to Naples and adds routes to Ireland, Zurich and more. The flight to Auckland, New Zealand from LAX also extends to year-round.
Sep 22, 2023
The latest lineup bolsters Delta’s nonstop connections from its Atlanta hub to cities in the U.S. West. The airline will also launch a new Dallas-Seattle route and resume some additional flying from Salt Lake City and Detroit.
Sep 15, 2023
Over the past 25 years, Delta has maintained operations connecting Lima, better known as "The City of Kings," and Atlanta through a daily flight.
Sep 8, 2023
With the addition of this route, which will operate five times a week starting May 9, 2024, Delta will offer seasonal service to the Emerald Isle from three of its U.S. hubs – Atlanta, Boston and Minneapolis – in addition to year-round service from New York-JFK.
Aug 17, 2023
Route operated by LATAM is the only direct route between Brazil and Los Angeles and will allow connections with Delta to more than 20 destinations in the US, including San Francisco, Las Vegas and Seattle.
Aug 2, 2023
This week, LATAM Airlines Colombia began its nonstop daily operation between Bogotá and Orlando, Florida, as part of the commercial agreement with Delta Air Lines.
Jul 5, 2023
The partnership has announced five new U.S.-South America routes and increased capacity by 75% since implementing their joint venture. Delta and LATAM’s complementary networks and award-winning customer experience are winning over new customers and generating travel demand.
Jun 16, 2023
The iconic destination is ready to welcome visitors this summer, and there’s so much more to Amsterdam than clogs and canals.
May 24, 2023
Delta’s U.K. presence has grown significantly over the last four decades. This summer, in addition to the recently launched nonstop route to Los Angeles from London-Heathrow, Delta will offer 40 peak-day flights from London-Heathrow, London Gatwick, Edinburgh and Manchester to the airline's major U.S. hubs in partnership with Virgin Atlantic.
May 3, 2023
The new route to Rio de Janeiro — the third that Delta and LATAM have announced since the Joint Venture was approved in September 2022 — will operate daily on Delta’s Boeing 767-300 aircraft featuring Delta One, Delta Premium Select, Delta Comfort+ and Main Cabin service.
Feb 6, 2023
Delta Air Lines is restarting its service to Havana, Cuba, with two daily nonstop flights from Miami International Airport (MIA) beginning April 10, 2023. With this restart, customers traveling through Miami will have access to 203 weekly nonstop flights at 10 U.S. airports.
Dec 9, 2022
Delta will offer additional flights from 16 U.S. cities and three of its international hubs to Las Vegas for CES® 2023 — the most influential tech event in the world. The nearly 320 inbound and outbound flights account for an approximately 50% seat increase over the regular Las Vegas schedule in January.
Aug 26, 2022 | ||||||
4750 | dbpedia | 3 | 27 | https://www.flybtr.com/passenger-services/travel-tips-faqs | en | Travel Tips & FAQs | [
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] | null | [] | null | en | https://www.flybtr.com/passenger-services/travel-tips-faqs | Representatives from the Baton Rouge Metro Airport (BTR) meet with multiple airlines every year to seek new or expanded service. These include incumbent BTR airlines and those not serving the airport such as Southwest. Today, four airlines control 85% of the domestic airline seating capacity due to industry consolidation. BTR is served by three of the four in American, Delta, and United, which are the only truly "global" airlines that can connect Baton Rouge to destinations worldwide and the world to Baton Rouge. American, Delta, and United have frequent flights from BTR to some of their largest hub airports, and they have upgauged most flights to larger, dual-class regional jets or mainline aircraft. Additionally, ViaAir now offers nonstop flights from BTR to Orlando-Sanford and to Austin. Â
Airlines perform route analyses to estimate how profitable a potential flight may be, taking into consideration passenger demand forecasts, hub connectivity (network airlines), aircraft and pilot availability, and the competitive situation at the airport and nearby airports. Airline business models and current priorities also play a pivotal role in where they choose to fly. For example, many low-cost airlines focus on larger markets, often linking them to major "destination markets." They fly large jets they must fill with local passengers going to a single destination, unlike network airline flights to a "hub" with hundreds of connections. A "network airline" flight that can be filled with passengers going to multiple destinations due to connecting opportunities at a "hub airport" is often a better fit for a smaller airport. However, limited slot and gate availability at hub airports has become a factor since a new flight needs to be timed to connect to/from other flights, and seating capacity on those flights has to be available for connecting passengers. If gate times and slots are not available to facilitate significant connectivity, the flight's prospects for success diminish. Â
Airlines also analyze the existing competitive situation for multiple airports in the region. Proximity to other airports is a key factor since some airlines are hesitant to serve an airport close to one they currently serve, especially if it means duplicating routes. This is particularly true with low-cost carriers. Airlines parse and analyze multiple sources of aviation market intelligence to determine the potential passenger volume and profitability on flights under consideration. Sometimes it is not just whether a new flight can be profitable, but if it can be more profitable than an existing route, or other new-route options. This is particularly true at slot-controlled airports such as Washington Reagan (DCA); since no new slots are available, flights have to be taken from other airports to free up slots for new flights. Aircraft and pilot availability are other considerations. Until recently, most airlines were not growing their fleets but just replacing aircraft on a 1-for-1 basis. The pilot shortage has become more severe, and is also limiting growth options.
Airlines follow passengers. Supporting existing service at BTR is critical since airlines need to see high load factors (% of seats filled) on those flights to confirm that additional service is warranted. The more passengers that choose BTR, the better our business case for additional flights. Incentives play a role as well, especially those provided by third-party sources that offer more than what the airport is allowed to provide. Airports are restricted to fee waivers and advertising funds, which BTR offers, but other incentives such as revenue guarantees must come from non-airport funds. Lastly, commitments from high-volume travel generators such as corporations and large organizations to use potential new service can be influential. If your company or organization has significant travel volume to certain destinations that you could commit to an airline in writing for new nonstop flights, we always like hearing from you.
Here is some specific research that goes into the detail and science behind the decisions taken from Dr. Peter P. Belobaba, a professor of Airline Management at MIT.
Economic considerations dominate route evaluation:
Forecasts of potential passenger and cargo demand (as well as expected revenues) for planned routes are critical to evaluations
Origin-destination market demand is a primary source of demand and revenues for a given route, but far from the only source
In large airline hub networks, traffic flow support to the new route from connecting flights can make it profitable
Airlineâs market share of total forecast demand for the new route depends on the existence of current and expected future competition
The fundamental economic criterion for a planned route is potential for incremental profitability in the short run, given the opportunity cost of taking aircraft from another route
Route Evaluation Issues:
Practical considerations can be just as important
Technical capability to serve a new route depends on the availability of aircraft with adequate range and proper capacity
Performance and operating cost characteristics of available aircraft in the airlineâs fleet determine economic profitability
If the route involves a new destination, additional costs of airport facilities, staff relocation, and sales offices must be considered
Regulations, bilaterals, and limited airport slots can impose constraints on new route operations, to the point of unprofitability
Strategic considerations can sometimes overlook lack of route profit; longer term competitive and market presence benefits of entering a new route even if it is expected to be unprofitable in short run
Route Planning Models:
Route planning requires a detailed evaluation approach
 Demand, cost, and revenue forecasts are required for a specific route, perhaps for multiple years into the future
An assumed market share of total demand based on models of passenger choice of different airline and schedule options
Depends to a large extent on the presence and the expected response of competitors to the route entry
Route Profitability Models:
Computer models designed to perform such route evaluations, like the ability to integrate competitive effects
Profit estimates entirely dependent on assumptions used
Hub Impacts on Route Planning:
New routes to smaller spoke cities become much easier to justify in an established hub network
An airline needs only 1 or 2 passengers per flight to each of 30+ connecting destinations to make a 100-seat aircraft âprofitableâ
However, such incremental analysis leads to a tendency to overlook potential displacement of other traffic on connecting legs
Same âincrementalâ logic makes it more difficult to stop service to a potentially unprofitable destination, which provides connecting traffic support to other flights
Difficult to justify a new non-stop service to by-pass the hub, as it might steal traffic from hub flights; however, a large number of departures in a connecting market can allow an airline to build market share and perhaps introduce a non- stop flight supported by many connecting opportunities
Arrive at least 90 minutes before your flight boarding time to allow enough time to park, check-in, and get through security. Airlines require that you check a bag at least 30 minutes prior to flight departure time. Being ready to pass through the checkpoint not only helps you get through more quickly but helps the entire line move faster. Place documents in an easily accessible place before you get in line, or at least before you get to the front of the line. Have in hand all the items and documentation you will need to check in.
Remember: Laptops and any electronic device larger than a cell phone (tablets, eReaders, etc.) must be removed from their bags and placed in a bin with nothing else. The zip-top bag with your liquids and gels must be removed from your suitcase, purse or briefcase and placed in a bin where it is clearly visible to screeners. Shoes, jackets, and sweaters must be removed and placed in a bin. If you are 75 years or older or 12 years and younger you do not have to remove shoes at the security checkpoint. TSA Pre members are also exempt.
Minimize heavy jewelry or wearing items that could alarm at the checkpoint such as jeans with sequins or studs, shoes or boots with metal, large belt buckles, etc. The Advanced Imaging Technology (AIT) requires divesting everything that could show up as an anomaly including wallets, glasses, etc.
When packing, visit TSAâs website (www.tsa.gov) to learn what items are permitted and prohibited. Also see top TSA Travel Tips:
https://www.tsa.gov/travel/travel-tips | |||||||
4750 | dbpedia | 0 | 72 | https://www.nytimes.com/2009/08/13/nyregion/13laguardia.html | en | Delta and US Airways to Swap Slots at La Guardia and Reagan National | [
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] | 2009-08-13T00:00:00 | Delta and US Airways swapped some landing slots in New York and Washington, allowing Delta to turn La Guardia into one of its hubs. | en | /vi-assets/static-assets/favicon-d2483f10ef688e6f89e23806b9700298.ico | https://www.nytimes.com/2009/08/13/nyregion/13laguardia.html | Delta Air Lines and US Airways announced on Wednesday that they would swap a number of takeoff and landing slots at La Guardia Airport and Ronald Reagan National Airport in Washington.
Delta said it would create a domestic hub at La Guardia, and some industry analysts said the deal would make Delta more of a powerhouse in New York and US Airways more of a powerhouse at Reagan.
Both airlines said they would continue their shuttle flights from La Guardia to Washington and Boston. But the shuttles would trade terminals at La Guardia once the deal is completed. The Delta shuttles, which now originate from the Marine Air Terminal at La Guardia, would move to the Delta terminal at the other end of the airport. US Airways would take over the Marine Air Terminal.
Delta, which currently has 16 gates at La Guardia handling 148 departures a day, said it would have 27 gates and 272 daily departures after the deal is completed. It said that it expected to double the number of destinations to which it flies from La Guardia and that it would add service to more than a dozen cities that US Airways has not served from La Guardia. Delta would not name the cities.
US Airways said it would operate up to 72 flights a day from La Guardia, about two-thirds fewer than it currently operates. It said that besides the shuttles, it would fly from La Guardia to two cities in North Carolina Charlotte, one of its major hubs, and Wilmington and two in Pennsylvania Philadelphia, also a major hub, and Pittsburgh.
US Airways said that it would add 15 new destinations from Reagan National, including 8 that currently have no daily nonstop service from that airport.
The deal is structured in terms of slot pairs, which refer to one takeoff and one landing in effect, a round-trip flight. US Airways would transfer 125 slot pairs at La Guardia to Delta, and Delta would turn over 42 slot pairs at Reagan Airport to US Airways. US Airways would also get Delta’s slots at airports in Tokyo and São Paulo, Brazil.
Delta said that it would fly jets in every La Guardia slot in which US Airways now flies smaller turboprop aircraft. A Delta senior vice president, Gail Grimmett, told Delta employees in a memo that the new arrangement would bring more than two million additional passengers a year to La Guardia “without adding congestion or increasing the total number of takeoffs and landings.” That is because Delta’s regional jets can carry more passengers than US Airways’ turboprops.
US Airways said it was discontinuing service to 26 destinations from La Guardia that have been served by US Airways Express. It said it would eliminate 300 jobs at its wholly owned regional carrier Piedmont as a result.
The airlines said the deal must be approved by the Justice Department, the Federal Aviation Administration and the federal Transportation Department.
“Delta has really stolen a march on the battle for New York,” said Robert W. Mann Jr., an airline industry analyst in Port Washington, N.Y. He predicted that Delta’s presence at La Guardia and at Kennedy Airport could eclipse Continental Airlines’ dominance of Newark Liberty International Airport.
The deal was hailed by Mayor Michael R. Bloomberg and Gov. David A. Paterson. Both noted that Delta planned to spend $40 million on construction at La Guardia, tying the US Airways terminal to the Delta terminal.
“This decision by Delta is a real vote of confidence in the future of our city,” the mayor said. | |||||
4750 | dbpedia | 1 | 12 | https://flyavl.com/article/yes-we-are-best-connected-non-hub-airport-america | en | Yes, we are the best connected non-hub airport in America! | https://flyavl.com/sites/default/files/favicon.ico | https://flyavl.com/sites/default/files/favicon.ico | [
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] | null | [] | null | en | /sites/default/files/favicon.ico | https://flyavl.com/article/yes-we-are-best-connected-non-hub-airport-america | By Tina Kinsey, Director of Marketing, PR & Air Service Development.
According to a recently released study by the Massachusetts Institute of Technology International Center for Transportation, Asheville Regional Airport is the best connected non-hub airport in the United States. Pretty impressive. But what does "connectivity" mean? The typical air traveler has one goal: get from point A to point B as easily as possible, within the timeframe needed, and hopefully, at a competitive price. Now, if you live close to a large hub airport, such as Atlanta, you have many choices to help you achieve your travel goals. No question about it. But if you live in a region our size, your choices may be limited. In fact, hundreds of regions in America have very limited air service options, and can't achieve that air travel goal. People in those regions may give up the ease of travel by either driving hours to a different airport or connecting in multiple cities to finally reach their destinations. They may also have to alter their travel timelines because flights are unavailable when they would prefer. Not so for western North Carolina travelers. We have options. Asheville Regional Airport tops a list of over 300 non-hub airports across the country for its excellent connectivity. Frequency of daily flights to major hubs is a primary contributor to this rating, with Delta to Atlanta and US Airways to Charlotte feeding 70% of all AVL air travelers to just about every connection bank at these major hubs. Basically, flights every day from Asheville can get you to and from almost anywhere in the world with one easy connection. Daily flights to Chicago on United also contribute, as well as seasonal flights to Detroit, LaGuardia and Newark. We also have a great partnership with Allegiant Travel Company, who offers low-cost non-stop flights to four Florida destinations. This works very well for our region, because several of our top-ten destination cities are in Florida - and conversely, a very high percentage of visitors to western North Carolina are from Florida. Airport management is in routine communication with airline planners. We advocate for new routes and services for our customers - routes that make sense, and that could be profitable for airlines. This is ongoing, diligent work. But today we are reflecting, and it is great perspective to understand where we rank with our air service. And that's at the top. Airlines continue to provide excellent service from Asheville Regional Airport because travelers are using the flights. Travelers often find a winning proposition in the travel equation at AVL: they can easily get to their destination within the timeframe needed ... and prices are often competitive. A good balance has been forged, and the more western North Carolinians use their local airport, the better our options will continue to be. Feels good to be a leading airport. Let's work together to stay there. Thanks for checking AVL first for your travel needs.
Read More | ||||
4750 | dbpedia | 0 | 48 | https://metroairportnews.com/delta-consolidate-new-york-lga-operation-terminals-c-d/ | en | Delta to Consolidate New York-LGA Operation in Terminals C & D | [
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] | 2017-10-23T15:53:02+00:00 | As redevelopment continues, Delta Shuttle to depart from Terminal C beginning Dec. 9. - Metropolitan Airport News | en | Metropolitan Airport News | https://metroairportnews.com/delta-consolidate-new-york-lga-operation-terminals-c-d/ | In support of the Port Authority’s efforts to accommodate the ongoing rebuilding of LaGuardia Airport in New York, Delta will consolidate its New York-LGA operation in Terminals C and D, a significant step toward constructing Delta’s own state-of-the-art facility at the airport.
Beginning Dec. 9, Delta Shuttle flights to Chicago and Washington, D.C., will relocate from the Marine Air Terminal to Terminal C, where customers will enjoy enhanced amenities while retaining the distinct Delta Shuttle product. Shuttle flights from LaGuardia to Boston already operate from Terminal C.
Delta is one of six airlines to change terminals at the airport later this year. Consolidating carriers’ flight operations will streamline customer travel and make airfield movements more efficient while facilitating the continuation of work to transform the 78-year-old facility into a brand-new airport.
”Consolidating our operation at LaGuardia is one of the first significant steps toward Delta’s future $3.9 billion, 37-gate facility as the airport moves ahead with its historic redevelopment into a completely rebuilt and unified 21st-century transit hub,” said Henry Kuykendall, Delta’s Senior Vice President – Airport Operations, Northeast.
Delta has invested more than $2 billion in New York airport infrastructure over the past seven years, in addition to the many other investments the airline is making in the customer experience across its system, including in new cabin interiors, Wi-Fi, free entertainment, onboard food and beverage, biometric and RFID technology and much more.
In Terminal C, Shuttle customers will have access to dedicated check-in counters; expedited security with Clear, dedicated TSA Precheck lanes, and a Shuttle security line; a 7,600-square-foot Delta Sky Club; and chef-driven restaurants, an expansive food hall, and upscale retail. Shuttle customers will also continue to enjoy:
Check-in as close as 15 minutes before departure without bags or 30 minutes with checked bags
Dedicated gates with access to complimentary coffee and newspapers for all customers
Expedited security screening with access to dedicated TSA Precheck lanes and a Shuttle security line
Advanced seat selection on all Delta Shuttle flights and complimentary access to Delta Comfort+ seats for SkyMiles Silver, Gold, Platinum, and Diamond Medallion members when available
Three classes of service with complimentary upgrades for SkyMiles Medallion members when available
Complimentary onboard snacks, including breakfast cookies in the morning before 9:45 a.m. or gourmet nut mix for flights after 9:45 a.m.
Complimentary beverages in-flight, including craft beer and wine in all classes of service
Complimentary spirits in First Class and Comfort+; available for purchase in economy
Access to in-flight Wi-Fi on all Shuttle flights, including free messaging
Complimentary In-Flight Entertainment on your personal device powered by Delta Studio streaming
Shuttle flights will continue to be operated by Delta Connection partner Republic Airline using E-170 and E-175 aircraft. Weekday flights to Washington will continue departing near the top of the hour beginning at 6 a.m. with 12 peak-day departures between Washington and New York on the November schedule. Flights to Chicago will continue to depart at 15 minutes past the hour beginning at 6:15 a.m., with 14 peak-day departures between Chicago and New York scheduled for November. Weekday flights to Boston will continue departing near the top of the hour beginning at 6 a.m., with 17 peak-day departures between Boston and New York on the November schedule.
Delta Shuttle service from New York to Boston and Washington, D.C., began on Sept. 1, 1991, after Delta completed the purchase of the Pan Am Shuttle. For more than 25 years, the Delta Shuttle has been a core part of its New York operations. In June 2010, Delta added Shuttle service to Chicago-O’Hare. The Delta Shuttle to Boston Logan International Airport was relocated to Terminal C in 2014. | |||||
4750 | dbpedia | 1 | 7 | https://centreforaviation.com/data/profiles/airlines/shuttle-america-s5 | en | Shuttle America Airline Profile | [
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] | null | [] | null | CAPA's Premium Airline Profiles combine our news, data and analysis to provide you with everything you need to know about Shuttle America. | en | https://centreforaviation.com/data/profiles/airlines/shuttle-america-s5 | CAPA Profiles
CAPA Profiles help you identify new business opportunities and make better business decisions, by providing accurate and up-to-date data on airports, airlines, suppliers, investors, MROs, lessors and countries/territories around the world. Each profile offers comprehensive news and analysis, as well as the ability to drill down into data on schedules, capacity share, fleet, traffic, financial results and more.
Become a CAPA Member
Our full profiles are only available to CAPA Members. CAPA Membership provides exclusive access to the information you need to monitor the competitive landscape and guide your organisation towards success.
It’s ideal for industry analysts, managers and executives who need a snapshot of the latest news, analysis and data from our global team, with the ability to export or email PDF reports in one click.
5000+ airports
3000+ airlines
1600+ suppliers
800+ airport investors
250+ countries/territories and regions
And more
CAPA Membership also gives you access to a customised selection of more than 1,000 global News Briefs every week, as well as a comprehensive Data Centre, Analysis Reports and Research Publications. You can also choose from our range of premium add-ons, including Route Maps, Fleet Data and more. | ||||||
4750 | dbpedia | 2 | 51 | https://www.sfairport.com/flights-travel/airlines-contact-info | en | Airlines and Contact Information | https://www.sfairport.com/favicon.ico | https://www.sfairport.com/favicon.ico | [
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] | null | [] | null | FIVE great airlines currently provide scheduled passenger service to the Sioux Falls Regional Airport. | en | /favicon.ico | https://www.sfairport.com/flights-travel/airlines-contact-info | FIVE great airlines currently provide scheduled passenger service to the Sioux Falls Regional Airport. Connections can be made to over 200 domestic cities as well as many international destinations. Travel Easy. | |||
4750 | dbpedia | 1 | 93 | https://careers.rjet.com/job/20833928/republic-airways-services-shuttle-bus-dispatcher-indianapolis-in/ | en | Regional Airline Career Opportunites at Republic Airways | [
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] | null | [] | 2020-01-24T16:28:52+00:00 | As one of the largest regional airlines in the country, Indianapolis-based Republic Airways leads the way in innovation and operational excellence. | en | https://cdn-static.findly.com/wp-content/uploads/sites/1507/2021/03/favicon.ico | Republic Airways | https://careers.rjet.com/job/20833928/republic-airways-services-shuttle-bus-dispatcher-indianapolis-in | LIFT Academy
For those individuals who aspire to become a commercial airline pilot, Republic Airways created LIFT Academy, a flight training academy with multiple locations. Republic is the only regional airline with its own flight training academy – and one of the most technologically advanced training centers in the country.
LIFT’s innovative, cutting-edge program provides aviators with the skills they need to succeed and a defined pathway to a career at Republic Airways. It’s a proven, unique program that makes flight training accessible and affordable.
A Safety Culture Like No Other
Safety at Republic Airways is more than a goal or a metric that is benchmarked. Safety is a core value of our Company’s legacy. Through our almost 50-year history, Republic has placed safety measures into virtually all its operations to help ensure passenger and crew safety on board Republic Airways aircraft. Safety is embedded in our DNA, and you can even find it woven into our Mission Statement.
Our state-of-the-art Aviation Campus in Carmel, Indiana is home to our industry-leading Training Center. This pioneering training hub seamlessly integrates cutting-edge facilities and innovative technologies, creating synergies at every level of operation. At Republic, our culture and our people drive everything that we do in providing the best lifestyle in the industry.
Enjoy a career at an airline that considers its Associates like family and rewards great work. Your opportunities are elevated at Republic.
(SPEECH)[UPBEAT MUSIC]
(DESCRIPTION)
Logo, a line of stars forms a circle. Text, Republic Airways. A man passes an automated security gate at the front of a hall that leads to a bright lobby with a stairwell and reception desk. A lounge around the corner with long couches lining a wall. A long table with stools and kitchenette. A couple works at the end of the table. A pair of girls sit in high-backed seats across the way. Booths with tables and chairs. A man and women sit at one. Down the hall a classroom with rows of desks with ergonomic chairs. People work on electronic devices. Another hall with stairs up to an indoor jet. Entering the cabin and passing seats to the back. Sliding down an emergency escape. A separate room with a flight simulator with multiple monitors. A balloon shaped capsule with Republic Airways written on the side, elevated off the floor on a rig. A man adjusts controls. Two people in a simulator adjust controls on multiple panels. The co-pilot pushes forward on a yoke. A glass exterior with an awning out front. Inside an open lounge space with tables and chairs. A woman rolls luggage behind her as she approaches a desk. She checks in to a room with a key card and smiles as she lands on a sofa. A multi-building complex with construction work going on outside. A walkway down the middle leads to a courtyard with patio lounge chairs. Inside another hallway leads to a game room with scuffle board, pool table, and more. A laundromat. Ping pong, Fooseball tables. Flying back past the tables in the lounge and around the corner to a snack shop inside. One woman gives a customer a cup as another at a cash register smiles and waves. Another hall filled with tables and chairs. A kitchen and buffet island at the far end. A key card pays at a reader. A man opens a glass door and takes out a snack. A group laughs around a table as they eat together. Zipping down a stone walkway outside the building, under glass bridge. A giant outdoor screen with Adirondak chairs with the text, Republic Airways.
(SPEECH)
(SINGING) Come on.
[VOCALIZING] | ||||
4750 | dbpedia | 2 | 29 | https://airports.hawaii.gov/hnl/frequently-asked-questions/ | en | Daniel K. Inouye International Airport | [
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] | null | [] | null | HNL – Official State of Hawaii Website (Honolulu) | en | https://airports.hawaii.gov/hnl/wp-content/themes/hic_state_template_parent/favicon.ico | https://airports.hawaii.gov/hnl/frequently-asked-questions/ | How early should I arrive prior to a flight?
Check with your airline. Each airline has different check-in requirements.
How do I catch a connecting flight to a neighbor island from Daniel K. Inouye International Airport?
A good tip is find out the name of the connecting flight when you are making the reservations. If you are flying with Hawaiian Airlines to the neighbor islands, you will depart from Terminal 1. If you are flying with Mokulele to the neighbor islands, you will depart from Terminal 3, which is on the Diamond Head side of the airport and can be accessed via Aolele Street with the entrance between the Delta Cargo and United Cargo facilities.
I have a connecting flight to a neighbor island from Daniel K. Inouye International Airport. How is my luggage being handled?
Most airlines will check your luggage through to your final destination. Please request your checked luggage is tagged to your final destination at your point of origin. The claim ticket has the airport code for the final destination for your luggage. Example: You have claim tickets and are arriving at Daniel K. Inouye International Airport and you have a connecting flight to Maui. If the final destination on the claim ticket reads HNL, your luggage will be dropped off at Daniel K. Inouye International Airport. You will need to retrieve your luggage from Baggage Claim and take your luggage with you to the connecting flight. The common airport codes are:
HNL – Daniel K. Inouye International Airport
ITO – Hilo International Airport
KOA – Kona International Airport at Keahole
LIH – Lihue Airport
OGG – Kahului Airport
Is there some sort of visitor information assistance at the airports?
There are Visitor Information Assistance counters at Daniel K. Inouye International Airport, Lihue Airport, Kahului Airport, Kona International Airport at Keahole, and Hilo International Airport The Visitor Information Program assists the traveling public with airport and tourist-related information.
For passengers with short layovers at Daniel K. Inouye International Airport, are there facilities for showering and short naps?
No. However, there are hotels located just off the airport. Courtesy phones are located on the Travelers Information Board in the baggage areas.
Where can we store our luggage at the airport?
Please see Baggage Storage for more information
Are there wheelchairs available for use by disabled passengers?
Airlines provide assistance to passengers with special needs through their skycap (porter) service. Disabled passengers should make arrangements with their air carrier in advance, preferably when reservations are made/confirmed.
How can I comment or make a suggestion/complaint about my experiences at the airport?
The Airports Division maintains the Airports Suggestion Hotline which accepts comments and suggestions from the public. The hotline has handled comments ranging from commendations for airport/airline employees to the amount of noise generated by aircraft operations. The phone number for the hotline is 1-888-697-7813.
What is the distance from Daniel K. Inouye International Airport to Waikiki?
Ten miles.
What are the means of ground transportation on Oahu?
The City and County of Honolulu operates “The Bus”. The Bus offers extensive routes which travel to all the major tourist attractions. There are also taxi, shuttle service, and car rentals available.
Are there service stations that are near the airport?
There are three service stations that are near to the airport.
Aloha Island Mart Shell
0.4 miles away
3269 Koapaka St
Honolulu, HI 96819
Valkenburgh Texaco
1.1 miles away
968 Valkenburgh Street
Honolulu, Hawaii 96819
Salt Lake Shopping Center Texaco
1.8 miles away
846 Ala Lilikoi Street
Honolulu, Hawaii 96818 | |||||
4750 | dbpedia | 0 | 26 | https://atlantaairport.info/all-terminal-information-about-atlanta-airport/ | en | Terminal Info about Atlanta's International Airport (ATL) | [
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] | 2023-06-06T03:50:44+00:00 | Discover all key info about Atlanta Airport, including terminals, facilities, flights, airlines, shops, transport links and more. Your comprehensive ATL guide. | en | /wp-content/uploads/fbrfg/apple-touch-icon.png | Hartsfield-Jackson Atlanta International Airport - Atlanta Airport information Hub | https://atlantaairport.info/all-terminal-information-about-atlanta-airport/ | Airport
Guidance
News
DHL’s Green Gateway: Atlanta’s Hub for Swift Global Connections
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ATL’s Remarkable 2023: 104.7 Million Passengers and Beyond
Home “ATL’s Record-Breaking 2023: 104.7 Million Passengers” In 2023, Hartsfield-Jackson Atlanta International Airport (ATL) achieved an extraordinary milestone, serving 104.7 million passengers, setting a new...
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Home Clear’s Strategic Shift: Streamlining ATL Airport’s Flow In this page post, we delve into the recent strategic move by Clear, the biometric technology company,...
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Direct Flight Launch: Atlanta to Connecticut
Home Fly Direct: Atlanta to Connecticut with Avelo Airlines Discover the newest and most convenient way to travel from Atlanta to Connecticut! Avelo Airlines has... | ||||
4750 | dbpedia | 2 | 87 | https://robbreport.com/motors/cars/delta-porsche-911-gt3-rs-shuttle-lax-1235518818/ | en | Delta Is Using a Porsche 911 GT3 RS to Shuttle Travelers to Their Connecting Flights at LAX | [
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] | 2024-02-21T18:30:02+00:00 | Delta will use a Porsche 911 GT3 RS as a shuttle to get passengers in danger of missing a connection to their flight on time at LAX this week. | en | Robb Report | https://robbreport.com/motors/cars/delta-porsche-911-gt3-rs-shuttle-lax-1235518818/ | Delta flyers passing through LAX this week can breathe a little easier about making their connection.
The airline is using a Porsche 911 GT3 RS as a shuttle to get passengers in danger of missing their connecting flight to their plane on time, according to Road & Track. The ferocious track beast will be used to drive “lucky” passengers directly to their plane for the next leg of their journey.
Anyone who’s ever had a layover is familiar with this feeling: You’re running late because of some delay at your first airport and stressed you won’t make your next flight. And even when you’ve finally made it to the connecting destination, you’re still faced with the prospect of having to sprint with your carry-on items through the crowded terminal to make it to the next plane.
From now until Monday, February 26, you won’t have to worry about any of that if you’re flying Delta into LAX. The airline has announced that a select number of “unsuspecting” passengers who are cutting it close will be driven directly from their connecting flight in a 911 GT3 RS. The limited-time program won’t just be for VIP flyers, either.
As far as airport shuttles go, the 911 GT3 RS is an unorthodox choice. That’s because the track-only car only has two seats, one of which will be filled by a trained driver. It may not be the most sensible choice, but it’s hard to think of a more fun way to get from one plane to another. As one of the top-performing 911s, the car comes packed with a naturally aspirated 4.0-liter flat-six that pumps out 518 hp, 342 ft lbs of torque, and redlines at 9,000 rpm. Thanks to all that oomph and a ridiculous aero package that includes a giant rear wing, the car can rocket from zero to 60 mph in just three seconds and hit a top speed of 184 mph. In other words, you won’t have to worry about missing your flight in this thing.
This isn’t the first time that Delta and Porsche have teamed up to get travelers to their connecting flights on time. The airline, which have a long-running partnership with the marque, regularly use Cayennes and Panameras for the same purpose at select airports across the country, according to the Drive. Last summer, they also employed a 918 supercar to shuttle elite customers around Atlanta’s Hartsfield Airport. | |||||
4750 | dbpedia | 0 | 71 | https://crankyflier.com/2024/05/14/even-on-a-short-flight-delta-just-feels-a-little-different-trip-report/ | en | Even on a Short Flight, Delta Just Feels a Little Different (Trip Report) – Cranky Flier | [
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] | null | [] | 2024-05-14T00:00:00 | en | https://crankyflier.com/2024/05/14/even-on-a-short-flight-delta-just-feels-a-little-different-trip-report/ | There are certain events that really make you step back and realize just how quickly time passes. My recent 20th grad school reunion fits into that bucket. Most of us look older, but it’s incredible how we all fall right back into it as if no time has passed at all. I don’t go to my high school or undergrad reunions, but I have never missed a Stanford one, and I wasn’t about to break that streak now.
I planned to fly up north from Long Beach to San Jose on Southwest, but then I realized I had an expiring credit on Delta. I would brave the journey to LAX so I could use it up. I plunked down $246.20 in credit — yes, intra-Cal pricing has gotten out of hand — for the weekend trip.
My wife was going to drive me to the airport, but then I looked on cheapairportparking.org and was surprised to find I could get parking for only about $13 a day all-in. That was a steal.
The day before travel, I got the app notification telling me to get my boarding pass. It didn’t say anything about checking in. The language Delta uses is a little different, and it does make the experience feel just a bit different as well. It’s smart.
I parked a good 20-minute walk from Delta’s Terminal 2, but I enjoyed the stroll. I entered in Terminal 2 and walked past the old security checkpoint. The stairs are long gone and there is a security station there. It’s so strange to see it like this.
The new Terminal 2/3 security checkpoint isn’t set up very well. I came in from the Terminal 2 side of the checkpoint and someone checked to see that I had TSA Precheck.
But then I just walked all the way to the far Terminal 3 side of the checkpoint where they then checked it again to let me into the real line. There were people going in the other direction to get in the non-Precheck line. It just seems like there’s a lot of overchecking.
Once through security, I split off to Terminal 2 where I headed to my favorite spot. There’s a little mezzanine above the end of the concourse with seating that never seems full. It’s also quieter. The power outlets didn’t work, but I didn’t need that.
Twenty minutes before departure, I went downstairs to the gate and found the airplane fully loaded. The app never alerted me that boarding had begun until after I got on the airplane.
Delta Connection 3762 (operated by SkyWest)
May 3, 2024
The flight was pretty full, but I had no problem with overhead bin space. I took my seat on the right side and stared out at that sexy new A321neo. From an Embraer, that looks like a widebody.
The pilots came on to say we’d be on our way soon and it would be a nice ride up. Not long after, we were pushing back. It was a longer taxi than usual, because runway 24L is closed for construction. They threaded us between arrivals. I waved to In-n-Out, and soon after we were taking off into the marine layer.
Once above the clouds, we hung a right and the flight attendants swung through with an abbreviated service. This is another way Delta differentiates itself. Even though they only had coffee, water, or tea available, they did also offer four different choices of snacks. It’s a small thing, but having a choice feels more premium. (I naturally went Biscoff to bring back to my kids, because they insist the Delta ones taste better.)
Despite the ads about free wifi, these planes do not have that. (The flight attendants apologetically announced as much earlier.) I had to wait until we passed 10,000 feet. Then I connected my phone to try to watch a TV show, but they don’t even have that on these regional airplanes. There isn’t even a map, just this:
Since I use T-Mobile, I just flipped on wifi for a free hour, and it was pretty slow. I ended up just messing around on Flightradar24 until we were below 10,000 feet and wifi shut off again.
There’s nothing quite like the Bay Area at this time of year after a rainy spring. The hills are green, and the place just looks so beautiful.
We landed from the south and parked at gate 10 in Terminal A. The real problem with Terminal A is that it’s far from the rental car center. I thought about walking all the way down the concourse and then crossing, but I wanted to go outside instead. I did that and realized walking would be pretty tough, so I just took the rental car shuttle.
I made the mistake of grabbing a Buick Enclave from National’s Emerald Aisle, and I never figured out how to use the radio the entire time. I feel like I clearly was doing something wrong, but Android Auto worked, so that was good enough.
Being able to connect with some old classmates after so much time away was wonderful. It’s the one-on-one opportunities that mean the most, and it reminded me why I felt my time in grad school was so meaningful.
On Sunday, I tried to pry myself away from the breakfast but it’s always hard to get out of there. By the time I got in my car, the map said I’d arrive only 55 minutes before departure… and I still had to stop for gas. After a quick pit stop, I dumped the rental car and then went through security in Terminal B right across the street.
I stopped into the bathroom and it was a mess. There was a giant puddle on the floor which I hopped over. Meanwhile, the first soap dispenser I found didn’t work. I went to the next sink where the soap worked but the faucet didn’t. So I went back to the first one, grabbed a towel and then hopped back over the puddle, walking all the way up to gate 10 in Terminal A.
Boarding had begun, and my app told me that was the case this time around. I have no idea what group they were on, but there were several people around, so I stood there waiting to see. They called group 5 next, which was good since I was in 6. The two people boarding in 5 took forever. I don’t know what was going on, but once it was done, the agent lost her place and called group 7.
That wouldn’t really matter except that they were also saying that only five more roller bags would be allowed before they started checking. I don’t have a roller bag, but I bet some people were mad.
Delta Connection 3914 (operated by SkyWest)
May 5, 2024
The plane was full, but I had no trouble finding a spot for my duffel. I took my seat, still in row 12 but on the other side this time around.
The captain came on to tell us that we would have a remarkably quick 42 minute flight down to LA, but having just flown up from LA, it was turbulent so he would keep the flight attendants seated for awhile. I just assumed on a flight that short, nobody would get up.
We pushed back and then sat. The captain came on again to say we had just been given a wheels-up time due to an air traffic control delay in LA. We would be there for 25 minutes. I appreciated the explanation.
About 15 minutes in, we spooled up and slowly started heading toward the runway. Right on time, we got in the air and turned around to head southeast toward LA.
After getting above some light chop, it smoothed out immediately and the flight attendants surprisingly sprang into action. They came through with the same limited beverage service as on the way up, and I was impressed.
Once at altitude, we were clearly going too fast. They started slowing us down with a wide turn to the left. At one point, we turned as we were below an Emirates A380 that was going to end up in front of us on descent into the LA area. I tried to capture the beast with a photo, but I couldn’t quite get it.
As we got lower, the gusty winds kicked in, and the captain had the flight attendants sit down right there. They came on and did announcements, just asking people to put up their tray tables and all that. I don’t know what people were supposed to do with trash, but clearly he wanted them sitting right away.
Over the LA Basin, it did get squirrely with those gusts pushing us around. I wondered if there might have been some wake coming off the A380, but I don’t think so.
Once we got past downtown LA, we turned right before Emirates and got in front of him to land. It stayed just as bumpy the rest of the way down.
I had a good view of the new Intuit Dome which will be home to the LA Clippers starting this fall. The pilots greased the landing, and on our way back to the gate, I saw the Emirates A380 touch down.
As I got off the plane, I noticed that we had parked next to a WestJet 737 still painted in Swoop colors. Swoop lives!
I walked behind security over to Terminal 1, and then I walked out and over to the parking garage for the drive home.
Overall, Delta does a really nice job. The language used just seems a little different, and the onboard experience feels superior even if it’s only marginally so. It might just be the choices of snacks or the willingness to get up and hustle on a short, bumpy flight, but regardless, I noticed the small differences. | |||||||
4750 | dbpedia | 2 | 13 | https://www.moretimetotravel.com/like-fly-delta-connection/ | en | What is it like to fly Delta Connection? | [
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"Irene S. Levine"
] | 2016-05-06T10:03:11+00:00 | If you book a flight in North America on Delta Airlines, don’t be surprised if you find yourself flying on Delta Connection. | en | MORE TIME TO TRAVEL | https://www.moretimetotravel.com/like-fly-delta-connection/ | If you book a flight in North America on Delta Airlines, don’t be surprised if you find yourself flying on Delta Connection.
Delta Connection is Delta Airline’s brand name for its partnership with a series of regional airlines that include Express Jet, Compass, GoJet Airlines, Shuttle America and SkyWest.
Endeavor Air, which is a wholly owned subsidiary of Delta, also falls under the Delta Connection umbrella. This network of regional carriers operates smaller planes on short and medium-haul flights, allowing for more frequent flights on these routes.
We recently flew on two segments operated by Delta Connection between Charleston International Airport (in South Carolina) and LaGuardia Airport in New York City.
Living Room (as its called in the trade)
Both segments were on a CRJ 700 plane, which had much less headroom than we’re used to. (We even joked that the airline probably had to hire diminutive flight attendants.) I stopped laughing after I bumped my head while getting up from my seat. The plane’s dimensions take some getting used to.
In addition, the overhead baggage compartments are so small that as you board the plane, zealous flight attendants try to “pink-ticket” your carryon bags–even if they conforms to allowed size and weight requirements. Bags that are pink-ticketed are stowed under the belly of the plane to conserve space. At the conclusion of the flight, passengers were lined up in the jetway to retrieve their baggage (which can be a problem if you have a connecting flight).
The CRJ 700 is a twin-engine Bombardier aircraft (manufactured for Canadair Regional Jet) with 17 rows that accommodates 65 passengers. The planes can travel distances of about 1650 miles. Passengers can reserve seats in advance; there are nine First Class seats although there is no separate First Class cabin.
The plane looked old, with very worn and faded blue leather seats, but the configuration of only two seats on each side of the aisle was pleasant (especially if you know the person next to you). Our seats (15A & B) felt narrow but had decent seat padding and legroom.
Food and Service
On our relatively short flight, we were offered complimentary beverages (soda, juice, water, tea or Starbucks coffee) and a small snack. We opted for the 45-calorie pack of mini-pretzels.
The two flight attendants were courteous and efficient; one of them provided the safety instructions from the front of the plane. We are so used to safety videos that this presentation had a sweet human touch.
Entertainment and Technology
There was no seatback entertainment and no power ports although Wi-Fi was available at an additional charge. I always love to read inflight magazines so I was pleased to find a copy of Delta Sky in the seatback pocket (but it was May—and it was the April issue I had already read).
Bottom line
Most people aren’t likely to check out the type of aircraft they’ll be flying when they purchase a Delta ticket so flying the Delta Connection can be a bit of a surprise. Except for a very delayed departure, ours was a perfectly fine flight but nothing memorable. Perhaps, that’s as good as it gets these days.
Tips:
If you fly this aircraft:
Avoid Row 17, which is directly in front of the lavatories.
Don’t do what I did! Watch your head when standing up.
If you don’t want your carryon “pink-ticketed,” tell the flight attendant that you have valuables and/or medication that you need to keep with you.
There is only one small lavatory.
You can earn SkyMiles for flying on Delta Connection.
*Additional information about Delta Connection.
This is one of a series of posts about my experiences on new-to-me airlines. Surely, each flight is different but it’s always helpful to get general impressions of what to expect before you fly. If you fly Delta Connection and have a very different experience, please feel free to comment below.
Also on More Time To Travel: | |||||
4750 | dbpedia | 1 | 11 | https://aviationweek.com/term/delta-connection | en | Aviation Week Network | [
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4750 | dbpedia | 2 | 44 | https://apps.apple.com/us/app/fly-delta/id388491656 | en | âFly Delta | [
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] | 2010-09-01T00:00:00 | Welcome to Fly Delta, Deltaâs award winning iOS app. With our dynamic Today screen which provides quick access to your boarding pass and other important day-of-⦠| en | App Store | https://apps.apple.com/us/app/fly-delta/id388491656 | My original flight 3/9 was canceled from JAX to RIC via LGA and Delta rescheduled me on another flight via JFK. Then my departure from JAX to JFK was delayed so much so that my arrival into RIC was being further pushed back. I was given the option to change my flight at no cost which I opted to do but I was not able to see what seats were available. I thought at some point I would be given the option to see available seats prior to finalizing the change but that never occurred. After accepting the change I found I didnât have a seat assignment on the departure and I was assigned a middle seat (which I despise) on the connection. A passenger should be given the option to see what seats are available before making a change. I can assure you had I known prior to accepting the change that I would have to wait to be assigned a seat at the airport and that I would only have a middle seat on the connection I would not have changed from the rescheduled flight. Then to add insult to injury I used points to sit in Delta comfort from JAX to LGA because of the length of the flight. I no longer want to use points on either leg of the flights via ATL and I sincerely hope my points will be deposited back into my account. I had aisle seats (which I prefer) on both my original flights and Iâm very disappointed I donât have them on either flight tomorrow. I apologize for such a lengthy message; I didnât expect to have to deal with flight changes that would disrupt my trip.
After several lights changes since the time I originally booked, my international layover went from 1 hour and 45 minutes to only 40 minutes. A 45 minute layover for an international connection is not enough time, especially as I am flying with a family of five, this forced asked to switch flights. In doing so, I lost the upgraded seats I initially used points for. This would not have been a big deal, but it is highly disappointing that delta would not reimburse you for the points lost due to a change on their end. This policy really needs changed.
In addition, the four hour plus waiting to talk to a representative force me to try to utilize the chat function. Even though I know I was able to speak to somebody relatively quickly, I made it all the way to having new flights but the person I was talking to left the chat. Waited a while and then the screen turned out causing me to start over. OK I thought, disappointing but just a fluke, but what do you know it happened again. The second time, I am mediately typed ârepresentativeâ and then we can immediately going through the process with a third agent. At least this time all the previous chat information was still up for her to review instead of starting back from scratch. The system need some bugs worked out, itâs also very hard to read on an iPhone.
Our flight was cancelled in advance but we were not notified. The App showed it âOn-timeâ at several check ins on our trip from home to the airport. We left home at 12:40 and checked the flight status on the drive to parking, on the shuttle to the terminal, in the security line and after we got through security. At every instance the app was properly refreshed and re-loaded and we were told the flight was on time. It turns out the flight was cancelled at 12:47 shortly after we left home. Delta sent an email but did not send any in-app or text notifications. Their app also failed to show the cancellation at every stage. Itâs sad that Delta is considered a good airline because it would be so simple to have their app display correct information. No compensation was offered and our flight was rebooked to today, which also got cancelled at the gate. Delta has so courtesy rebooked us on a one way flight to New York. Too bad our flight was to Tampa. Customer Service has been on hold for 3 hours. It started at 82 minutes and 3 hours later the hole is still 80 minutes. I wish I had some good feedback and know this happens to many others but a simple notification could have saved a lot of frustration. Fingers crossed we can go on our vacation and salvage the rest of the week after 2 days lost. | |||||
4750 | dbpedia | 2 | 52 | https://denverairconnection.com/ | en | Denver Air Connection | [
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] | null | [] | 2020-12-21T04:21:50+00:00 | Denver Air Connection is a subsidiary of Key Lime Air providing both charter and scheduled passenger air service. | en | Denver Air Connection | https://denverairconnection.com/ | Flying just with us?
Book tickets directly here:
Flight From:
From
Flight To:
To
Making a Connection?
Now Interline Partners with Delta Air Lines!
Making seamless connections to our partners including special fares, baggage transfers, and simplified ticketing.
Scheduled Flights
We provide scheduled passenger flights from airports that take you where you want to go!
Charter Flights
We provide our clients with superior flight services when and where they are needed throughout North America.
DAC Flights now Depart and Arrive Gate C70 in Denver
Rental Cars – Now Available! | |||||
4750 | dbpedia | 3 | 49 | https://www.flyertalk.com/forum/delta-air-lines-skymiles/2114243-logic-bos-hub.html | en | Logic of the BOS hub? | [
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"frequent flyer programs... | null | [] | null | Delta Air Lines | SkyMiles - Logic of the BOS hub? - Does anyone know what the purpose of the BOS hub expansion is? It seems a bit odd that Delta have 3 hubs (LGA, JFK, BOS) so close to one another. I get that JFK/LGA are slot-restricted, but I can't think of any flights that go to BOS that DON'T currently go to LGA/JFK | en | FlyerTalk Forums | https://www.flyertalk.com/forum/delta-air-lines-skymiles/2114243-logic-bos-hub.html | ||||||
4750 | dbpedia | 1 | 50 | https://www.sfairport.com/flights-travel/airlines-contact-info | en | Airlines and Contact Information | https://www.sfairport.com/favicon.ico | https://www.sfairport.com/favicon.ico | [
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] | null | [] | null | FIVE great airlines currently provide scheduled passenger service to the Sioux Falls Regional Airport. | en | /favicon.ico | https://www.sfairport.com/flights-travel/airlines-contact-info | FIVE great airlines currently provide scheduled passenger service to the Sioux Falls Regional Airport. Connections can be made to over 200 domestic cities as well as many international destinations. Travel Easy. | |||
4750 | dbpedia | 2 | 72 | https://www.massport.com/logan-airport/flights/airlines | en | Airlines at Boston Logan International Airport | https://www.massport.com/themes/custom/massport/favicon.ico | https://www.massport.com/themes/custom/massport/favicon.ico | [
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] | null | [] | null | Over 40 airlines fly from Boston Logan International Airport. Learn more about airline customer service and the Logan airport terminals they operate in. | en | /themes/custom/massport/favicon.ico | Massport | https://www.massport.com/logan-airport/flights/airlines | We are proud to partner with over 40 airlines at Boston Logan International Airport. Our airlines are able to assist passengers with flight bookings, accessible travel, baggage inquiries and schedule or booking changes. See below for contact information as well as terminal locations for all airlines at Boston Logan. Be sure to check with your airline or Flight Status for exact terminal and gate information. | ||
4750 | dbpedia | 0 | 84 | https://kids.kiddle.co/Delta_Air_Lines | en | Delta Air Lines facts for kids | [
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Cabin
Delta underwent a cabin branding upgrade in 2015. Availability and exact details vary by route and aircraft type.
Delta One
Delta One is the airline's premier business class product, available on long-haul international flights, as well as transcontinental service from New York–Kennedy to Los Angeles and San Francisco.
Delta One features lie-flat seating on all aircraft types, and direct aisle access from every seat on all types except the Boeing 757-200 (in which only a special sub-fleet of approximately 20 aircraft feature lie-flats). The Boeing 767-300ER seats, designed by James Thompson, feature a space-saving design whereby the seats are staggered such that when in the fully flat position, the foot of each bed extends under the armrests of the seat in front of it. On the Airbus A330 cabins, Delta One features the Cirrus flat-bed sleeper suite by Zodiac Seats U.S., configured in a reverse herringbone pattern.
All seats are also equipped with a personal, on demand in-flight-entertainment (IFE) system, universal power-ports, a movable reading light, and a folding work table. Passengers also receive meals, alcoholic beverages, an amenity kit, bedding, and pre-flight Delta Sky Club access.
In August 2016, Delta announced the introduction of Delta One Suites on select widebody fleets. The suites will feature a door to the aisle for enhanced privacy, as well as improved storage space, a larger IFE screen, and updated design. The suites rolled out on the Airbus A350 fleet, first delivered in July 2017, followed by installation within the Boeing 777 fleet. Delta's Airbus A330-900, which began revenue service for the airline in July 2019, also features Delta One Suites. Also in July 2019, Delta began retrofitting a new seat on the 767-400ER, which featured increased privacy and design similar to Delta One Suites, though without a privacy door. These seats lack a door due to the 767's smaller cabin width.
Premium Select
In April 2016, Delta CEO Ed Bastian announced that a new Premium Economy cabin will be added. Since renamed to Premium Select, this cabin will feature extra legroom; adjustable leg rests; extra seat pitch, width, and recline; and a new premium service. Delta introduced it on its new Airbus A350, first delivered in fall 2017, to be followed by the now-retired Boeing 777. In October 2018, Delta announced that it would be selling first class seats on domestically configured Boeing 757 aircraft flying transatlantic routes as Premium Select. Delta's A330-900, delivered in 2019, also offers Premium Select. In 2021, Delta began retrofitting many of its 767-300ER and older A330 aircraft with Premium Select.
First Class
First Class is offered on mainline domestic flights (except those featuring Delta One service), select short- and medium-haul international flights, and Delta Connection aircraft. Seats range from 18.5 to 20.75 inches (47.0 to 52.7 cm) wide and have between 37 and 40 inches (94 and 102 cm) of pitch. Passengers in this class receive a wider variety of free snacks compared to Main Cabin, as well as free drinks and alcohol, and full meal service on flights 900 miles (1,400 km) and longer. Certain aircraft also feature power ports at each seat and free entertainment products from Delta Studio. First Class passengers are also eligible for priority boarding.
Delta Comfort+
Delta Comfort+ seats are installed on all aircraft and feature 34–36 inches (860–910 mm) of pitch; on all Delta One configured aircraft, 35–36 inches (890–910 mm) of pitch and 50 percent more recline over standard Main Cabin seats. Additional amenities include: priority boarding, dedicated overhead space, complimentary beer, wine, and spirits on flights 250 miles (400 km) or more, and complimentary premium snacks on flights 900 miles (1,400 km) or more. Complimentary premium entertainment is available via Delta Studio, with free headsets available on most flights. On transcontinental flights between JFK-LAX/SFO, Delta Comfort+ passengers also get Luvo snack wraps. Certain Medallion members can upgrade from Main Cabin to Comfort+ for free right after booking, while other customers can upgrade for a fee or with SkyMiles.
Main Cabin
Main Cabin (Economy Class) is available on all aircraft with seats ranging from 17 to 18.6 inches (43 to 47 cm) wide and 30 to 33 inches (76 to 84 cm) of pitch. The main cabin on some aircraft have an articulating seat bottom where the seat bottom moves forward in addition to the seat back tilting backwards when reclining.
Main Cabin passengers receive complimentary snacks and non-alcoholic drinks on all flights 250 miles (400 km) or longer. Alcoholic beverages are also available for purchase. Complimentary meals and alcoholic drinks are provided on long-haul international flights as well as selected transcontinental domestic flights, such as between New York–JFK and Seattle, San Francisco, Los Angeles, and San Diego. As part of Delta's Flight Fuel buy on board program, meals are available for purchase on other North American flights 900 miles (1,400 km) or longer.
Delta operated a different buy on board program between 2003 and 2005. The previous program had items from differing providers, depending on the origin and destination of the flight. Prices ranged up to $10 ($15.49 when adjusted for inflation). The airline started the service on a few selected flights in July 2003, and the meal service was initially offered on 400 flights. Delta ended this buy on board program in 2005; instead, Delta began offering snacks at no extra charge on flights over 90 minutes to most U.S. domestic flights and some flights to the Caribbean and Latin America. Beginning in mid-March 2005 the airline planned to stop providing pillows on flights within the 48 contiguous U.S. states, Bermuda, Canada, the Caribbean, and Central America. In addition, the airline increased the price of alcoholic beverages on Delta mainline flights from $4 ($5.99 when adjusted for inflation) to $5 ($7.49 when adjusted for inflation); the increase in alcohol prices did not occur on Song flights.
Basic Economy
Basic Economy is a basic version of Main Cabin, offering the same services with fewer flexibility options for a lower price. Examples of fewer flexibility options include no ticket changes, no paid or complimentary upgrades regardless of frequent-flier status, and only having a seat assigned at check-in. As of December 2021, Basic Economy travelers no longer earn award miles (used for redeeming free travel, for example) or medallion qualifying miles (which count towards elite status).
Reward programs
SkyMiles
Main article: SkyMiles
SkyMiles is the frequent flyer program for Delta Air Lines. Miles do not expire but accounts may be deactivated by Delta in certain cases, such as the death of a program member or fraudulent activity.
Delta Sky Club
Delta Sky Club is the branding name of Delta's airport lounges. Membership is available through an annual membership that can be purchased with either money or miles. International passengers traveling in Delta One class get free access. Membership can also be granted through top-level Delta status or by being an American Express cardholder with certain exceptions. As of January 2019, Delta no longer offered single-day passes.
Originally, Delta's membership-based airport clubs were called Crown Room lounges, with Northwest's called WorldClubs.
Exclusive Delta One Clubs for customers traveling in business class are slated to open at New York–Kennedy, Los Angeles, and Boston in 2024.
In February 2024, Delta announced a new, more exclusive or premium level of Sky Club lounge aimed at high-spending travelers. The first would be at New York's John F. Kennedy International Airport, followed by those in Boston's Logan International Airport and Los Angeles International Airport later in the year. In addition to wellness areas, the lounge would offer a full-service brasserie and a marketplace influenced or assisted by a chef that would feature an open kitchen. The move represented a shift away from a standard offering to something closer to a unique experience for each airport and the city in which the lounge was located.
SkyBonus
On November 27, 2001, Delta Air Lines launched SkyBonus, a program aimed toward small-to-medium businesses spending between $5,000 and $500,000 annually on air travel. Businesses can earn points toward free travel and upgrades, as well as Sky Club memberships and SkyMiles Silver Medallion status. Points are earned on paid travel based on a variety of fare amount paid, booking code, and place origin or destination. While enrolled businesses are able to earn points toward free travel, the traveling passenger is still eligible to earn SkyMiles during his or her travel.
In early 2010, Delta Air Lines merged its SkyBonus program with Northwest's similar Biz Perks program.
Corporate affairs
Business trends
The key trends for Delta Air Lines are (as of the financial year ending 31 December):
Year Revenue
in billion US$ Net income
in billion US$ Total assets
in billion US$ Price per share
in US$
Employees Passenger
load factor
(%) Fleet
size
Refs. 2005 16.4 −3.8 20.0 76.5 2006 17.5 −6.2 19.6 78.5 2007 19.1 1.6 32.4 18.56 2008 22.6 −8.9 45.0 9.47 81.4 2009 28.0 −1.2 43.7 7.53 81,106 82.0 983 2010 31.7 0.6 43.1 12.60 79,684 83.0 815 2011 35.1 0.9 43.4 9.29 78,400 82.1 775 2012 36.6 1.0 44.5 10.07 74,000 83.8 717 2013 37.7 10.5 52.2 20.00 78,000 83.8 743 2014 40.3 0.7 54.0 37.61 80,000 84.7 772 2015 40.7 4.5 53.1 46.11 83,000 84.9 809 2016 39.6 4.3 51.2 43.11 84,000 84.6 832 2017 41.2 3.5 53.2 49.98 87,000 85.6 856 2018 44.4 3.9 60.2 54.50 89,000 85.5 871 2019 44.0 4.7 64.5 55.30 91,000 86 898 2020 17.0 −12.3 71.9 34.97 74,000 55 750 2021 29.8 0.3 72.4 42.82 83,000 69 816 2022 50.5 1.3 72.2 32.86 95,000 84 902 2023 58.0 4.6 73.6 103,000 85 958
Personnel
Between its mainline operation and subsidiaries, and as of March 2015, Delta employs nearly 80,000 people. Ed Bastian is the current chief executive officer and has served in this position since May 2, 2016. Joanne Smith is Executive Vice President and Chief People Officer responsible for the oversight and support of personnel needs at Delta. She was appointed on October 1, 2014, replacing Mike Campbell.
Delta's 14,500 mainline pilots are represented by the Air Line Pilots Association, International and are the union's largest pilot group. The company's approximately 180 flight dispatchers are represented by the Professional Airline Flight Control Association (PAFCA). Not counting the pilots and flight dispatchers, Delta is the only one of the five largest airlines in the United States, and one of only two in the top 9 (the other being JetBlue), whose non-pilot USA domestic staff is entirely non-union. In August 2020, as a result of the COVID-19 pandemic, Delta Air Lines announced that it would be cutting 1,941 pilot job positions if it could not conclude a cost reduction deal with its union. In January 2021, Delta said that, thanks to the federal support, it will be able to bring back 400 pilots in full time.
Delta Global Staffing
Delta Global Staffing (DGS) was a temporary employment firm located in Atlanta, Georgia. Delta Global Staffing was a wholly owned subsidiary of Delta Air Lines, Inc., and a division of the internal company DAL Global Services.
Delta Air Lines sold majority ownership of DAL Global Services to Argenbright Holdings on December 21, 2018. As part of the sale, Delta dissolved the staffing division of DGS.
It was founded in 1995 as a provider of temporary staffing for Delta primarily in Atlanta. DGS has since expanded to include customers and businesses outside the airline and aviation industries. DGS now supports customers in major US metropolitan areas.
Delta Global Staffing provided contract workers for short and long term assignments, VMS partnering, VOP on-site management, temp-to-hire, direct placements, and payroll services. DGS services markets such as call centers, customer services and administrative placements, IT & professional recruiting, logistics, finance & accounting, hospitality, and aviation/airline industry.
Headquarters and offices
Delta's corporate headquarters is located on a corporate campus on the northern boundary of Hartsfield–Jackson Atlanta International Airport, within the city limits of Atlanta. This location has served as Delta's headquarters since 1941, when the company relocated its corporate offices from Monroe, Louisiana, to Greater Atlanta. The crop dusting division of Delta remained headquartered in Monroe until Delta ceased crop dusting in 1966. Before 1981, the Delta corporate campus, an 80-acre (32 ha) plot of land in proximity to the old Hartsfield Airport terminal, was outside the City of Atlanta limits in unincorporated Fulton County. On August 3, 1981, the Atlanta City Council approved the annexation of 141 acres (57 ha) of land, an area containing the Delta headquarters. As of 1981 Delta would have had to begin paying $200,000 annually to the City of Atlanta in taxes. In September 1981, the airline sued the city, challenging the annexation on the basis of the constitutionality of the 1960 City of Atlanta annexation of the Hartsfield old terminal. The City of Atlanta was only permitted to annex areas that are adjacent to areas already in the Atlanta city limits.
In addition to hosting Delta's corporate headquarters, Hartsfield–Jackson is also the home of Delta TechOps, the airline's primary maintenance, repair, and overhaul arm and the largest full-service airline MRO in North America, specializing in engines, components, airframe, and line maintenance.
Delta maintains a large presence in the Twin Cities, with over 12,000 employees in the region as well as significant corporate support functions housed in the Minneapolis area, including the company's information technology divisional offices.
Corporate identity
Delta's logo, often called the "widget", was originally unveiled in 1959. Its triangle shape is taken from the Greek letter delta, and recalls the airline's origins in the Mississippi Delta. It is also said to be reminiscent of the swept-wing design of the DC-8, Delta's first jet aircraft.
Delta's current livery is called "Upward & Onward". It features a white fuselage with the company's name in blue lettering and a widget on the vertical stabilizer. Delta introduced its current livery in 2007 as part of a re-branding after it emerged from bankruptcy. The new livery consists of four colors, while the old one (called "colors in motion") used eight. This meant the switch saved the airline money by removing one day from each aircraft's painting cycle. The airline took four years to repaint all of its aircraft into the current scheme, including aircraft inherited from Northwest Airlines.
Environmental initiatives
In 2008, Delta Air Lines was given an award from the United States Environmental Protection Agency's Design for the Environment (DfE) program for its use of PreKote, a more environmentally friendly, non-hexavalent chromium surface pretreatment on its aircraft, replacing hazardous chemicals formerly used to improve paint adhesion and prevent corrosion. In addition, PreKote reduces water usage by two-thirds and reduces wastewater treatment.
PreKote is also saving money by reducing the time needed to paint each airplane. With time savings of eight to ten percent, it will save an estimated more than $1 million annually.
Despite having purchased 9.7 million metric tonnes of carbon offsets in 2022, Delta was in the process of moving away from such investments to reduce the company's carbon footprint by the end of March of that year and was instead focusing on reducing emissions from company operations. In May 2023, Delta Air Lines received a consumer class action lawsuit filed in Central California U.S. District Court over marketing claims that the company is the world's first carbon neutral airline.
On-time performance
In 2023, Delta flights arrived at their destination on time 84.72% of the time, compared to the North American industry average of 74.45% per Cirium. Delta completed 98.82% of its scheduled flights.
Accidents and incidents
The following are major accidents and incidents that occurred on Delta mainline aircraft. For Northwest Airlines incidents, see Northwest Airlines accidents and incidents. For Delta Connection incidents, see Delta Connection incidents and accidents.
All told, in 14 fatal accidents involving at least one death, 299 passengers and crew died, 11 on two other aircraft died (in two collision accidents), and 16 persons on the ground died (in four accidents).
For a more detailed list of the accidents:
Main article: List of Delta Airlines accidents and incidents
See also
In Spanish: Delta Air Lines para niños | |||||
4750 | dbpedia | 2 | 25 | https://www.deltamuseum.org/delta-history/first-in-the-air | en | Delta's Firsts in the Airline Industry | [
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] | null | [] | null | /favicon.ico | https://www.deltamuseum.org/delta-history/first-in-the-air | 1925 Huff Daland Dusters, which formed the roots for Delta, founded in Macon, Ga. It was the world's first aerial crop-dusting company. For more information, see Founding.
1945 Delta is first airline to fly living vegetable plants (160,000 tomato plants).
1946 Delta is first airline to fly nonstop Chicago-Miami, initially with Douglas DC-4 planes.
1946 First airline to offer gift certificates for flights. Introduces a "Gift-Trip Certificate" for Christmas season 1946.
1954 First airline to supplement visual inspection of aircraft parts with a portable x-ray machine to examine interior structures.
1955 Delta pioneers extensive development of the hub-and-spoke system in the 1950s. Using Atlanta as a cross-connecting point, Delta expands service choices and frequencies for medium and smaller southeastern communities to distant, larger cities and each other, beyond what they could support with direct, point-to-point flights.
Arriving and departing flights were scheduled for operational efficiency in Atlanta, where passengers connected to other flights. Eastern Air Lines also began to group flights by connecting times at ATL, and by 1955, between the hours of noon and 2 p.m. — the "noon push" — Atlanta was the busiest air transfer hub in the world.
1957 First airline to begin jet training of personnel (March 12).
1959 Delta is first airline to launch Douglas DC-8 jet service.
1959 First airline to offer complimentary meals on discounted coach flights.
1960 First airline to launch Convair 880 jet service
1961 Flies first nonstop service from Atlanta to Los Angeles.
1961 Delta links California and the Caribbean with first jet service from California to Montego Bay and Caracas.
1962 A Delta DC-8 is the first commercial plane to fly Los Angeles-Atlanta in less than 3 hours (02:57:11).
1965 Delta is first airline to launch Douglas DC-9 service.
1966 Delta is first with Lockheed L-100 Hercules all-cargo planes.
1973 First airline to simultaneously operate three of the first generation wide-bodies jets—the L-1011, Douglas DC-10 and Boeing 747.
1975 First airline to offer its own air express service, a new high priority, guaranteed cargo service called Delta Air Express.
1979 First airline in the world to board one million passengers in one city in one month (Atlanta in the month of August).
1980 First airline to make a major move from film to video in-flight entertainment, equipping its entire transatlantic L-1011 fleet in the early 1980s.
1983 First major U.S. carrier to meet new federal standards reducing flyover noise in airport neighborhoods.
1988 Delta is the first major airline to recognize children with a program just for them. Upon boarding, children (ages 2-12) receive a Disney character visor, activity magazine and enrollment card for Delta’s Fantastic Flyer program. Members are mailed a quarterly magazine, posters, patches and stickers. Dusty, the Delta Air Lion mascot, sends annual birthday cards and replies to letters. Onboard, special children’s meals and Pawberry Punch, a blend of apple, grape and cherry juices, are available.
1991 Delta is first to offer MD-11 jet service in U.S.
1991 First online aircraft maintenance information system in the airline industry, called Technical Operations Publishing System (TOPS).
1992 First U.S. airline with moving maps in the cabin showing aircraft’s position and route.
1993 Delta Connection is the first program to use regional jets in North America.
1993 First airline to publish business events immediately throughout its enterprise, such as passenger checking in, bag being scanned at each point of its travel, a flight pulls out from the gate, or a flight arrives. Hundreds of millions of events that happen every day are shared via Delta's Digital Nervous System (DNS).
1993 First airline with Web-based access to real-time flight operations and passenger information, including the first Flight Diverted displays that show actual locations of diverted flights, particularly critical during the U.S. air traffic grounding after terrorist attacks on September 11, 2001.
1994 First airline to install Gate Informational Display Screens (GIDS) in airports, made possible by the development of Delta's DNS in 1993.
1994 Introduces Rapid Redemption, the airline industry's first program allowing frequent flyers to instantly redeem mileage for free tickets or upgrades.
1994 First airline with extensive use of robotic technology for handling cargo when Delta's new international cargo building opened in Atlanta. Cargo was automatically weighed, stored, retrieved and routed within the facility using 24 automated guided vehicles.
1995 First U.S. airline to fly smoke-free worldwide, when Delta banned smoking on all its flights. (Muse Air was first U.S. airline to fly smoke-free from 1982-1985; Northwest Airlines was first to ban smoking on all North American flights in 1988.)
1995 Introduces the airline industry’s first seasonal menus. See Delta NewsDigest July 14, 1995 article (PDF).
1996 Delta is the first airline to offer in-seat power.
1996 First airline to offer live broadcast television programming. See our blog post.
1997 First airline to board more than 100 million passengers in a year.
1997 First airline to offer spa cuisine, partnering with chefs from health resorts in the U.S. and Europe. See this Delta NewsDigest Nov. 7, 1997 article (PDF).
1998 Delta and SwissCargo forge the first international cargo alliance.
1998 First airline to install automatic defibrillators on board all of its aircraft.
2000 Delta enhances its Digital Nervous System (an airline "first" in 1993) with the airline industry's first commercial messaging, making it easier to send customers proactive information, such as flight changes caused by weather events.
2000 Develops a new Customer Care system for gates and boarding processes, based on a new Cornerstone Gate Processing software application, which receives a Computerworld Smithsonian Award. The new system tracks the status of every seat on a flight, whether it is sold, reserved, if the passenger has checked in and whether they have boarded. It shortens flight boarding times and improves customer service and security.
2003 First U.S. airline with prerecorded audio flight information at the gate.
2003 Delta’s Technical Operations in Atlanta is first in the airline industry to achieve OSHA Star status for exemplary record of occupational employee safety and health.
2004 First airline to offer mileage gift cards.
2006 Delta is National Safety Council's 2006 Occupational Industry Leader—the first airline recognized.
2006 First major airline with in-seat, on-demand movies, games and live TV on a large portion of its domestic fleet, beginning with flights between JFK and the West Coast.
2007 First U.S. airline to offer customers the opportunity to help offset carbon emissions associated with air travel.
2007 First airline with a comprehensive onboard recycling program for aluminum cans, newspapers, snack containers and water bottles.
2008 First U.S. airline to announce In-flight Wi-Fi for its domestic mainline fleet; Wi-Fi goes live on Delta Shuttle flights on December 16.
2009 Only U.S. airline (since Pan Am) to serve six continents with introduction of nonstop flights between Los Angeles and Sydney, Australia.
2010 First U.S. airline to offer real-time customer support through Twitter. Initially, six agents provided rebooking, flight information, airport details and other services through the @DeltaAssist handle.
2010 Launches airline industry's first social media "ticket window," allowing customers to purchase tickets directly from Facebook and other social media sites. The app was decommissioned in 2012.
2010 Delta is the only U.S. airline with single-booking service for commercial and private jet service, through subsidiary Delta Private Jets.
2011 First major carrier to allow customers to track their checked bags from check-in, aircraft loading and arrival at baggage claim.
2011 First airline with mobile baggage tracking via Fly Delta app.
2011 Delta Connection offers world’s first in-flight Internet service on regional aircraft.
2012 Purchases an oil refinery, becoming first airline to produce its own jet fuel.
2013 Delta Cargo launches Logistics Manager software for real-time tracking of all freight, an industry first for passenger airlines.
Delta first to submit plan to allow customer use of portable electronic devices below 10,000 feet as early as Nov. 1 - Oct 31, 2013
2016 First U.S. airline to deploy Radio Frequency Identification (RFID) baggage tracking technology, providing customers with improved real-time tracking of luggage throughout the travel experience. RFID bag tags and tracking technology will replace barcode hand scanning - the industry standard since the early 1990s. 2016 First U.S. airline to make in-flight entertainment free for all passengers on domestic flights.
2016 Real-time bag tracking via the Fly Delta mobile app. Customers now have a map view of their bag's last scanned location, tapping on pins and a suitcase icon to follow their bag's journey and to access text information about the location of their bag. Delta was the first airline to offer this level of visibility.
2016 Delta’s Flight Weather Viewer app provides pilots with real-time graphics of turbulence observations and forecasts on the flight deck. Setting Delta’s app apart from similar technology, the data is customized by aircraft type and is available in real time via Gogo’s in-flight Wi-Fi network, instead of through the traditional ACARS digital datalink system in place since the late 1970s. | |||||||
4750 | dbpedia | 1 | 70 | https://aviationstrategy.aero/newsletter/Dec-2000/4/Delta:_one_of_the_US_industry_s_star_performers | en | Delta: one of the US industry's star performers | https://aviationstrategy.aero/favicon.ico | https://aviationstrategy.aero/favicon.ico | [
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] | 2000-12-01T00:00:00 | Delta has been one of the US industry’s top profit performers this year. Delta is in great financial shape, having achieved double–digit operating margins for five consecutive years and net income exceeding $1bn for three consecutive years. Since the full benefits ($15–20m extra revenues a month) will not be realised until perhaps the middle of next year, Delta has the potential to outperform the industry in unit revenue growth in the coming months. This has included acquisitions (Comair and ASA), further development of specific products (Delta Shuttle and Delta Express), major investments in airport facilities in key markets like the Northeast, rapid expansion in Latin America and, of course, catching up on the international alliance front with the formation of SkyTeam. Rather like some retail conglomerate, Delta now talks of having the full range of product lines — mainline, Shuttle, Delta Express, Delta Connection and SkyTeam — and of putting the right product in the right markets. Like at JFK, Delta plans to bring to Boston its full product range, including Delta Express and some international services. | en | /favicon.ico | https://aviationstrategy.aero//newsletter/Dec-2000/4/Delta:one-of-the-US-industry's-star-performers | Delta has been one of the US industry’s top profit performers this year. Its operating income of $525m and a net profit of $273m (excluding special items) in the September quarter accounted for 12.1% and 6.3% of revenues, which rose by 13.5% to $4.3bn. Although net profit before charges fell slightly, it was a great achievement in a challenging fuel environment. A reduction in share count actually led to a 9% gain in per share earnings excluding charges, from $1.91 to $2.08.
However, the latest results were boosted by the inclusion of Comair, which Delta acquired in November 1999. Comair, the biggest and the most successful of the independent US regional carriers, earned a net profit of around $143m on $882m revenues in 1999. The results of Atlantic Southeast, which was purchased in May 1999, were consolidated into Delta’s in the third quarter of last year.
Excluding the Comair impact, Delta’s September quarter earnings benefited, first, from higher demand, a strong pricing environment and a new revenue management system introduced in April. Unit revenues rose by 5.6% as all operating regions reported gains.
Second, Delta benefited from an excellent fuel hedging position, having covered 60% of its needs in the second half of this year. While fuel costs still rose by 45% to $533m, without hedging that figure would have been $160m higher. This meant that total unit costs (excluding Comair, ASA and unusual items) rose by just 6%.
Third, Delta derived substantial savings from reduced commissions and increased use of lower–cost distribution channels. Those savings offset a 16% hike in labour costs and meant that non–fuel unit costs rose by only 2.6% — well below industry average. Delta is in great financial shape, having achieved double–digit operating margins for five consecutive years and net income exceeding $1bn for three consecutive years. The company had $1.9bn in cash at the end of September, though long term debt is relatively high ($4.4bn).
Delta also pays regular cash dividends and has repurchased $2.2bn worth of common stock since 1996. The latest of the buybacks ($500m) was completed in the first quarter of 2000 specifically to redistribute a $711m pretax gain from the sale of Priceline.com stock in 1999. Over the past year or so, the strategy of "monetising non–core assets" has raised another $500m or so from the sale of stakes in former partners SIA and SAirGroup and part of a holding in Equant.
With continued favourable revenue trends and a strong forward fuel hedging position, Delta’s earnings are expected to rise in 2001 (the company is changing its FY to calendar year, as of December 31, 2000).
This year’s earnings before charges will decline marginally, though a reduced share count will mean higher per–share earnings. The latest First Call consensus forecast is a profit of $7.32 per diluted share in 2000, up from $6.94 in 1999, and $7.88 in 2001.
Analysts have long argued that Delta’s stock is well undervalued relative to both its net asset value and earnings potential. In late October Merrill Lynch analyst Michael Linenberg picked Delta as an extreme example of a company where net asset value (he calculated it at $11bn or $90 per share) and market value ($41 per share) were "completely out of sync". Although the price has since then recovered to around $50, the company is still trading at only 6.2 times the First Call 2001 earnings estimate. Delta’s longer–term prospects are particularly promising in light of cost savings anticipated from e–commerce and strategic initiatives made over the past year or so to strengthen position in various markets. The only cloud on the horizon is the pilot situation — see below.
Unit revenue and cost trends
Delta’s unit revenues have improved steadily since the mid–1990s, when service standards suffered as a result of cost cutting. In recent years the carrier has fairly consistently outperformed the industry in revenue per ASM growth. This reflects success in restoring on–time performance and mending customer service, which CEO Leo Mullin made his top priority soon after taking up his position in 1997.
The good operational performance standards achieved in 1999 have been maintained. This year Delta has continued to rank among the top three major carriers in the key DoT service quality criteria — on–time performance, least customer complaints and fewest mishandled bags. In January–August it came second or third in each, up from ninth or tenth in 1997.
In the early part of this year Delta appeared to be falling behind its competitors in unit revenue growth, but over the past six months the gap was again positive. This is attributed to a new revenue management system, which is generating $5m in incremental revenues a month. Since the full benefits ($15–20m extra revenues a month) will not be realised until perhaps the middle of next year, Delta has the potential to outperform the industry in unit revenue growth in the coming months.
The 1994–96 "Leadership 7.5" project made Delta the lowest cost major network carrier in the US. That position has been maintained, despite industry–leading pay. Leo Mullin believes that the main reason is limited unionisation — only pilots or 16% of the workforce are unionised — which has helped maintain a productivity advantage. Delta’s unit costs were 9.07 cents and 9.14 cents per ASM in the FY ended June 30 and the September quarter respectively.
This compares with an average of a little over 10 cents for United, American, Northwest and Continental in the latest period. Mullin estimates that Delta currently has an 8% non–fuel CASM advantage over the other large network carriers.
The company expects to maintain or increase that gap, in the first place, because it is one of only three US carriers with a material fuel hedge position for 2001. It has hedged 42% of its requirements next year, all at $18 per barrel, and 25% of fuel needs in 2002. Next year’s hedges are expected to save around $300m.
Pilot talks
In the longer term, Delta hopes to maintain its unit cost advantage through fleet simplification, tight cost controls, high labour productivity and e–commerce and other strategic initiatives. Negotiations with the pilots began early (September 1999) by mutual agreement, but economic issues have only been tackled since early October when ALPA put forward its proposals. Evidently, Delta’s pilots waited for the ratification of the United pilot deal, which greatly raised the salary bar for all subsequent pilot talks in the US.
Fleet simplification
The pilots are seeking a 29–49% increase in pay over a three–year contract — some 5- 8% above United’s rates — as well as limits on RJ flying and elimination of the dual wage system with Delta Express. In its counter proposal, the management offered a complex eight–year contract under which pay would initially exceed United’s but fall behind in subsequent years, and much of the later increase would be tied to performance, productivity and company profitability. Analysts estimate that a new contract based on United’s wage levels would raise Delta’s labour costs by around $1bn in 2001. In mid–November, amid signs that Delta’s pilots might start taking United–style job action such as refusing to fly overtime, the two sides requested federal mediation beginning on December 1. Rather unusually, to maintain a sense of urgency (and avert job action during the busy holiday travel period), they asked for a 90–day deadline (February 28) on reaching agreement. Delta continues to achieve significant cost savings through fleet restructuring and modernisation. There are still many 727s and L–1011s in the fleet, though they are being phased out at a fairly rapid rate as new 737s, 757s, 767s and 777s are delivered.
E-commerce strategy
There are also plans to retire early (over the next 6–8 years) the MD–90 and MD–11 fleets. The carrier is in the middle of a 100–week span to take almost weekly deliveries of those aircraft types. The first 767–400, for which Delta was the launch customer with an order for 21 plus 40 options, entered service in October and will replace the L–1011 as the long–haul domestic aircraft. A recent Merrill Lynch research report called Delta "undoubtedly the leader among the Big Six airlines in terms of making technology work", while one magazine survey named it one of the "top 50 web smart companies". The carrier has invested over $800m in the past three years in developing technology initiatives.
As a result, 10% of its total ticket sales already come through its web site, up from 5% a year ago. Commission expenses have fallen to 4% of passenger sales in the latest quarter from 5.6% a year ago. Future savings from web site sales will be substantial, because the cost of ticketing a passenger through delta.com is just $2, compared to $34 if the ticket is sold via a travel agent. In addition to Orbitz (the first multi–airline travel web site), Delta’s e–commerce initiatives over the past year have included MYOB Travel (a site dedicated to the needs of small business travellers), a partnership with e–Travel (to help corporate customers purchase directly from Delta’s reservation system) and an alliance with SoftNet Systems (to offer wireless broadband Internet services).
Strategic expansion
In August Delta formed its "e–Business" unit, which it stressed would not be a separate company, to "help shape and execute e–business strategy" in respect to B2C, B2B and B2E and "maintain position as an e–leader". Recently the company named heads for each of the three divisions, which will be in charge of Delta’s entire range of current and future activities related to the Internet and other emerging technologies. Delta was either very perceptive or very lucky in selling most of its Priceline.com stock for a huge profit before its value, like that of many other dotcoms, collapsed. In a recent SEC filing, Delta said that it may sell its remaining 5.3% stake, which could pave the way for it to join Hotwire.com. Another thing that has distinguished Delta from its competitors over the past year is the enormous effort it has put into strengthening its position in different types of markets. This has included acquisitions (Comair and ASA), further development of specific products (Delta Shuttle and Delta Express), major investments in airport facilities in key markets like the Northeast, rapid expansion in Latin America and, of course, catching up on the international alliance front with the formation of SkyTeam.
Rather like some retail conglomerate, Delta now talks of having the "full range of product lines" — mainline, Shuttle, Delta Express, Delta Connection and SkyTeam — and of "putting the right product in the right markets". The different products are increasingly scheduled to complement one another at any given airport.
Regional operations
The effect is to make Delta look even more formidable domestically than it already was (with its domination of Atlanta, the world’s largest airport, and with strong hubs also at Cincinnati and Salt Lake City) and suggest that it has caught up internationally. The acquisition of Comair and ASA gave Delta the largest RJ fleet in the world, making it uniquely well–positioned to take advantage of growth opportunities in regional markets. Its earnings have already been boosted by the 20% operating margins generated by those two carriers.
Delta Express
Earlier this year a massive order was placed for 94 CRJs and 406 options for the Delta Connection carriers, which already have 200 RJs in their fleets — about 35–40% of the US RJ total. Comair’s Cincinnati operations are now all–jet, while ASA is rapidly replacing its turboprops with RJs at Atlanta. ACJet, a new subsidiary of independent regional partner ACA, is building RJ feeder service for Delta at New York LaGuardia. Low–cost carrier Delta Express, launched as a separate business unit in October 1996, has been expanded at a steady pace in Northeast–Florida markets. It is not a major profit generator, but its good operational reliability and customer appeal have helped Delta retain low–fare markets.
Delta Shuttle
Northeast investments
However, Delta’s leadership remains extremely concerned about Southwest Airlines, which has expanded its capacity to Florida by 38% over the past year and in June announced an order for up to 290 737s. Florida is of special concern to Delta because it accounts for 30% of its revenues. Delta Express' "discount airline cost structure" makes it "our most important weapon in these potentially crippling encounters". In order to retain the key high–volume, high–yield Northeast markets in the face of service enhancements by competitors, Delta has beefed up its Boston–New York- Washington Shuttle service and is re–fleeting it with new–generation 737–800s. The aircraft facilitate improved reliability and roomier, state–of–the–art interiors. By the end of January, all of Delta Shuttle will be 737- 800s. Delta has announced plans to invest $1.6bn in terminal expansion and redevelopment at New York JFK to "establish our primacy in the world’s largest aviation market". If approved by the Port Authority, work would begin in June and be completed by 2004. This would considerably strengthen Delta’s position as the leading transatlantic airline from New York, currently serving 20 cities in Europe on a daily nonstop basis.
UAL/US Airways
A $350m terminal improvement project, announced a year ago, is also due for completion in 2004 at Boston’s Logan International — another potential growth market. Like at JFK, Delta plans to bring to Boston its full product range, including Delta Express and some international services. Response to While carriers like American have said that they remain open to acquisition and merger possibilities if a United/US Airways merger takes place, at present industry talk focuses more on the tempting prospect that valuable US Airways assets might go on the block. Mullin said at a recent conference that "if there is bargaining or an auction, you can be sure that Delta will be there", adding that the company has 15 or so markets on its shopping list.
Delta believes, first, that its strong East Coast position would enable it to compete just as successfully against UAL than US Airways.
Latin American expansion
Second, there would probably be a three–year time lag before consolidation would have real impact, during which Delta would cement its strategic advantages. Third, if acquisitions become necessary, Delta’s strong industry position would ensure that there would be options. The company describes its foray into Latin America, which began in April 1998, as a "wonderful strategic move". It has already captured an 8–9% share of the traffic carried by US airlines and is achieving a 15% operating margin, which makes Latin America Delta’s most profitable region.
The focus has been on building nonstop service from Atlanta to the key Latin American cities — the latest additions are Santiago (November) and Bogota and Rio (December) — while new service to Mexico and the Caribbean has also been added from JFK and Cincinnati. There are applications pending to at least Buenos Aires and Montevideo. Long–standing code–sharing with Aeromexico has been substantially expanded, and an LoI on a marketing relationship was recently signed with ACES.
SkyTeam
Delta is also talked about as a potential equity partner for Aerolineas, but it is very doubtful that it would invest in that carrier. The global alliance formed in June with Air France, Aeromexico and Korean Air (see Aviation Strategy, July 2000) has had a promising start. SkyTeam has secured number two position behind Star, and Mullin suggests that those are the only two global alliances that are "materially working".
Moreover, "we have the hub capacity and the expansion potential to grow to number one".
CSA Czech Airlines will be the first new member to join SkyTeam (April 2001).
Attracting more members will be crucial, but Delta and its partners are lucky in that, even though they left things rather late, the unstable condition of other global alliances is likely to mean defections. Thai, which may not be able to remain in Star, would make a good Southeast Asian partner for SkyTeam.
Mullin believes that over the next couple of years SkyTeam will have the opportunity to pick up the "4–5 additional partners" that it desires. A Star–style 15–16 member alliance is considered too complicated in terms of decision–making.
While SkyTeam does not envisage cross equity holdings, Delta is keeping an eye out for opportunities. The likely pre–sale breakup of the two CINTRA carriers next year could provide an opportunity for Delta to buy into Aeromexico. Another possibility is Air India, for which Delta and Air France may bid jointly. | |||
4750 | dbpedia | 2 | 33 | https://www.flysfo.com/flight-info/international | en | San Francisco International Airport | https://www.flysfo.com/themes/custom/blueskies/favicon.ico | https://www.flysfo.com/themes/custom/blueskies/favicon.ico | [
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] | null | [] | 2023-01-04T10:12:54-08:00 | |Welcome to the United States, the Bay Area, and San Francisco! To get started on your visit, learn what to expect at SFO, including COVID protocols and resources. | en | /themes/custom/blueskies/favicon.ico | San Francisco International Airport | https://www.flysfo.com/flight-info/international | Immigration
International arriving passengers (with the exception of those arriving on flights from pre-cleared countries) must complete U.S. Customs and Border Protection (CBP) entry procedures in the Federal Inspection Area. For more information, visit U.S. Customs and Border Protection.
Baggage Reclaim
After clearing immigration, proceed to the baggage reclaim area to collect your bags. Please contact your airline for lost or damaged baggage.
Arriving to San Francisco
Passengers ending their journey at SFO should exit the Federal Inspection Area through the doors marked "San Francisco" into the International Arrivals Meeting Area. Ground transportation options are available.
Connecting Flights
Onward passengers should exit the Arrivals Hall through the doors marked "Connecting Flights." Passengers may recheck baggage that is tagged to its final destination at the Baggage Desks located outside of the exit. If an agent is not available, or baggage is not tagged to its final destination, passengers should visit their airline's ticket counter.
Please note connecting passengers exit into the airport's public area and are required to clear security prior to boarding their next flight. The Transportation Security Administration (TSA) has information about the security checkpoint process.
Passengers may transfer between terminals by walking or riding AirTrain, SFO's automated terminal transit system.
International flights depart from SFO's International Terminal. Check-in desks are located on the Departures Level of the Main Hall.
Transferring from Harvey Milk Terminal 1 to the International Terminal
Passengers on flights arriving at Harvey Milk Terminal 1 may transfer to flights in the International Terminal "A" Gates via a connector walkway that links the two gate areas. Follow the signage toward the International Terminal A Gates.
Terminal 1 passengers transferring to flights in International Terminal "G" Gates should exit Terminal 1 and proceed to the "G" Gates security checkpoint. The Transportation Security Administration (TSA) has information about the security checkpoint process.
Passengers not checked in for their onward flight should visit their airline's ticket counter in the International Terminal Main Hall.
Transferring from Terminal 2 or 3 to the International Terminal
Passengers on flights arriving at Terminal 2 or Terminal 3 may transfer to the International Terminal "G" Gates via a connector walkway that links the two gate areas. The entrance to the connector is located post-security in Terminal 3 near Gate F1, and the exit is located post-security in International Terminal Boarding Area G near Gate G1.
Terminal 2 or 3 passengers transferring to flights in the International Terminal "A" Gates should exit their arrival terminal and proceed to the International Terminal "A" Gates security checkpoint. The Transportation Security Administration (TSA) has information about the security checkpoint process. Passengers may walk or take AirTrain, SFO's automated terminal transit system, from Terminal 2 or 3 to the International Terminal A Station.
Passengers not checked in for their onward flight should visit their airline's ticket counter in the International Terminal Main Hall. | ||
4750 | dbpedia | 0 | 1 | https://en.wikipedia.org/wiki/Delta_Shuttle | en | Delta Shuttle | https://en.wikipedia.org/static/favicon/wikipedia.ico | https://en.wikipedia.org/static/favicon/wikipedia.ico | [
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] | 2005-02-05T15:54:52+00:00 | en | /static/apple-touch/wikipedia.png | https://en.wikipedia.org/wiki/Delta_Shuttle | Air shuttle service in the northeastern United States
Delta Shuttle is the brand name for Delta Air Lines' air shuttle service in the Northeastern United States.
History
[edit]
New York Air
[edit]
In 1980, airline industry entrepreneur Frank Lorenzo, through his holding company Texas Air Corporation, formed startup, non-union airline New York Air. Operations commenced on December 19, 1980, with hourly shuttle service between New York LaGuardia, Washington National, and Boston Logan airports in direct competition with the long-established, successful Eastern Air Lines Shuttle. Launched with McDonnell Douglas DC-9 series 30 aircraft, New York Air later added larger DC-9 Super 80s to its fleet.[1]
Pan Am Shuttle
[edit]
In February 1986, Texas Air Corporation acquired debt-laden Eastern Air Lines and its shuttle operations. As a condition of the sale, the government required Texas Air to divest New York Air's takeoff and landing rights at LaGuardia and Washington National.[2] Pan American World Airways purchased them, along with gates at LaGuardia's historic Marine Air Terminal, for $76 million.[3] The rechristened Pan Am Shuttle launched on October 1, 1986, with dedicated crews, a fleet of Boeing 727 aircraft, and a newly renovated Marine Air Terminal.[1] Though Pan Am suffered a precipitous financial decline in the ensuing years, culminating in the airline's January 1991 bankruptcy filing, the shuttle operation remained profitable.
Delta Shuttle
[edit]
Delta Air Lines purchased Pan Am Shuttle (including several Boeing 727s) for $113 million, thereby securing Delta's position as the third largest U.S. airline.[4] Delta relaunched the service under the Delta Shuttle brand on September 1, 1991.[5]
2000–2010
[edit]
Delta Shuttle began introducing new Boeing 737-800 aircraft in August 2000 to replace its fleet of Boeing 727s. Delivered over the course of six months, the sixteen new aircraft were 90 percent quieter and 35 to 40 percent more fuel efficient than the Boeing 727s and afforded passengers laptop power ports and an industry-leading 36 inches of seat pitch and six inches of recline in an all-economy cabin.[6] The final Delta Shuttle 727 was retired on January 8, 2001.[7]
Amidst the fleet renewal, Delta Shuttle expanded its nonstop Boston-Washington service to nine daily round-trip flights, departing every other hour, on November 1, 2000.[8] The new service was short lived, however, as weak demand prompted Delta to discontinue the Shuttle product on the route on September 1, 2001, in favor of four daily round-trip flights operated by Delta Connection carrier Atlantic Coast Airlines.[9]
For a short period beginning in late 2003, Delta shifted service of its Shuttle routes to Boeing 737-300s. This move was temporary, and by November 2005, Delta had retired the aging Boeing 737-300s in favor of a dedicated Shuttle fleet of nine larger, younger McDonnell Douglas MD-88 aircraft.[10]
Delta Shuttle was the last of the shuttle operations to guarantee a seat to walk-up passengers. If a plane was oversold, a second plane would be rolled out within fifteen minutes to form an "extra section" to fly the overflow passengers. This practice ended in 2005.[11]
In September 2008, Delta announced it would dissolve the dedicated MD-88 Shuttle fleet into the much larger mainline MD-88 fleet. While the dedicated Shuttle fleet had featured a single cabin of economy class seating with increased pitch, the reconfigured planes offered both first class and economy cabins, with the mainline-standard seat pitch in each. By December 1, 2008, all Delta Shuttle flights offered first class seating, better aligning Delta's product with that of rival US Airways Shuttle.[12] Later that month, citing reduced demand, Delta announced that the MD-88s serving its New York-Washington route would be replaced with smaller, more efficient, two-class Embraer 175 jets operated by Delta Connection partners beginning in March 2009.[13]
On August 12, 2009, Delta Air Lines and US Airways announced their intention to swap facilities and takeoff and landing slots at capacity-controlled LaGuardia and Ronald Reagan Washington National Airports, pending government approval. Under the initial plan, Delta would have acquired 125 slot pairs and Terminal C at LaGuardia from US Airways. In return, Delta would have relinquished the Marine Air Terminal at LaGuardia and 42 slot pairs at Washington/Reagan to US Airways. Delta Shuttle was to relocate to newly connected Terminals C and D, alongside Delta's greatly expanded mainline operation.[14] Citing concerns about reduced competition, the United States Department of Transportation challenged several elements of the plan, and the frustrated airlines appealed the agency's ruling over the ensuing 21 months. Meanwhile, the United Airlines-Continental Airlines and Southwest Airlines-AirTran Airlines mergers sharpened competition in the New York and Washington regions. Delta and US Airways finally dismissed their appeal and submitted a revised slot swap agreement to the DOT in May 2011, by which time Delta had dropped its plan to relocate the Delta Shuttle out of the Marine Air Terminal.[15] Acknowledging new market realities and the airlines' willingness to divest a small number of slot pairs to other carriers, the DOT approved the slot swap on October 10, 2011, and the deal closed two months later on December 13.[16]
In the interim, Delta had expanded its Delta Shuttle network to serve Chicago's O'Hare Airport from New York/LaGuardia. Delta introduced eleven daily round-trip flights (later increased to fourteen) between the two airports on June 10, 2010. The service was operated with two-class Embraer 175 jets by Shuttle America. Given the Shuttle expansion at O'Hare, Delta discontinued its mainline service between New York/LaGuardia and Chicago/Midway on June 9, 2010.[17] Also in June, Delta ended MD-88 service between New York/LaGuardia and Boston, opting to use a combination of smaller, more efficient Airbus A319 jets (Sunday and weekday flights) and Embraer regional jets (Saturday flights).[18]
Delta connection carriers Shuttle America and Compass Airlines
[edit]
On March 25, 2012, the longstanding Delta Shuttle schedule was adjusted as the parent carrier finally assumed control of the slot pairs acquired from US Airways at LaGuardia. Delta Shuttle flights between New York, Boston, and Washington, DC, which had previously departed on the half-hour, were rescheduled to depart on the hour in direct competition with US Airways Shuttle.[19] Having relinquished slot pairs to US Airways at Washington/Reagan, Delta also cut all nonstop flights between Boston and Washington, though by that point they hadn't operated under the Delta Shuttle brand in over ten years.[20]
With passenger loads declining, Delta discontinued the use of mainline Airbus A319s on the Boston route on June 10, 2012, in favor of Embraer 170 and 175s operated by Shuttle America. Boston had been the last remaining Delta Shuttle route that was still operated with mainline aircraft; thereafter, all Delta Shuttle flights were operated by Delta Connection carriers Shuttle America and Compass Airlines. Following its move to LaGuardia's Terminal C on November 2, 2014, the Boston shuttle now saw mainline service once again, with Delta's Boeing 717 operating alongside the Shuttle America Embraer 175.[21]
Delta Shuttle West Coast service
[edit]
For a time, Delta expanded the Delta Shuttle network to the West Coast. The service was launched on September 3, 2013, with Delta adding additional service to create fourteen daily round-trip flights on the route between Los Angeles and San Francisco and adding additional features similar to the shuttle system on the East Coast. The West Coast shuttle was further expanded in mid-2016 with Delta adding its recently established Seattle/Tacoma hub to the network, with service to both Los Angeles and San Francisco. Additional flights between Los Angeles and San Francisco were also added at the same time.[22] The West Coast shuttle flights were served by a mix with two-class Embraer 175 regional jets operated by a Delta Connection partner, and Delta mainline Boeing 717 and Boeing 737-800 aircraft.[22]
Current operation
[edit]
Delta discontinued its Delta Shuttle services on the west coast on January 4, 2018. The flights were rebranded as regular domestic service. At the time of the change, Delta kept the frequent schedules between the West Coast cities, but eliminated the additional services and amenities.[23]
As of December 21, 2021, all Delta Shuttle flights at Laguardia Airport depart from the new Concourse G.[24]
Destinations
[edit]
Operated by Delta Air Lines and Republic Airways[25]
New York/LaGuardia to and from:
Boston
Chicago–O'Hare
Washington–Reagan
Fleet
[edit]
Aircraft Passengers Notes F C+ Y Total Airbus A220-100 12 15 82 109 Operated by Delta Air Lines Embraer 170 9 12 48 69 Operated by Republic Airways Embraer 175 12 12 52 76 Operated by Republic Airways
Services and amenities
[edit]
Delta Shuttle is marketed primarily toward business travelers commuting between the Northeast's business centers in New York, Boston, Washington, DC, and Chicago. As a premium product, Delta Shuttle affords all passengers the following services and amenities not typically offered on mainline Delta flights:[26]
Complimentary onboard premium snack service
Complimentary onboard wine, craft beer, and spirits
Reduced minimum check-in and boarding times
Access to expedited TSA security lines
Dedicated gates near security for quick curb-to-gate transit
Complimentary newspapers and magazines, coffee, and juice in gate waiting areas
Competition
[edit]
Delta Shuttle's East Coast operation was a direct competitor to American Airlines Shuttle which was discontinued in 2021.[27] While additional carriers compete on the same routes as Delta Shuttle, none match the enhanced shuttle-specific services and amenities that Delta provides.
In the Northeast Corridor, former air shuttle passengers have increasingly abandoned air travel for Amtrak's high speed Acela Express train service, especially in the wake of post-9/11 security screenings and airline service reductions. In response, both Delta and American have resorted to flying smaller regional aircraft on their shuttle routes, though hourly frequencies remain.[28]
References
[edit] | ||||
4750 | dbpedia | 0 | 92 | https://www.nycaviation.com/forum/archive/index.php/t-33939.html | en | Delta and US to Swap Terminals, Slots at LGA and DCA [Archive] | [] | [] | [] | [
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] | null | [] | null | Since we have personnel on this board who work in these areas ,I wanted to see what info you guys have. The heavy rumor today is that there will be a switch around of terminals.
US Airways Shuttle will go to the Marine Air Terminal
Delta Shuttle will go to US Airways Shuttle
Delta will take over the US Airways Terminal and move into there
US Airways will move to the Delta Terminal only using four gates. Another Airline may go into Delta Terminal also.
For us there would need to be a lot | en | null | View Full Version : Delta and US to Swap Terminals, Slots at LGA and DCA
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4750 | dbpedia | 2 | 48 | https://sonomacountyairport.org/passengers/passenger-faq/ | en | Charles M. Schulz Sonoma County Airport | [
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Airlines Serving STS
What airlines serve STS?
The Airport offers nonstop flights on Alaska Airlines, American Airlines, and Avelo Airlines. Book a Flight today!
What destinations are currently available from STS?
The Airport offers nonstop flights on the following airlines:
Alaska Airlines: Burbank (BUR), Seattle (SEA), Portland (PDX), Los Angeles (LAX), Orange County (SNA), and San Diego (SAN).
American Airlines: Phoenix (PHX) and Dallas (DFW).
Avelo Airlines: Burbank (BUR), Las Vegas (LAS), Palm Springs (PSP), and Bend/Redmond.
All Airlines offer a wide-range of connecting flights to destinations across the continental U.S., Mexico, and beyond. Book a Flight.
Why fly out of STS instead of Oakland, Sacramento, or San Francisco airports?
STS is the closest and most convenient airport for travelers to and from Northern California’s Wine Country. It has shorter lines and is easy to navigate. You can save yourself a stressful and unpredictable two-hour drive by flying locally. Parking is less expensive and only a short walk to the terminal. The airfares for flying out of STS are competitive with other airports especially when time and convenience are factored in.
When will the Airport add more destinations to the flight schedule?
The Airport is in ongoing talks with several carriers. However, passengers can always book connecting flights to multiple destinations while traveling via Alaska Airlines, American Airlines, and Avelo Airlines — our current carriers. To find out where you can currently fly from STS, check our Book a Flight page.
Can I smoke at the Airport?
No. Smoking is not allowed inside or within 25 feet of any Sonoma County governmental building.
What is the Airport code (identifier)?
The Charles M. Schulz – Sonoma County Airport code is STS.
Ticketing
Can I buy airline tickets in the terminal?
We recommend that you use our Book a Flight page to book flights on our available carriers.
Travelers are also encouraged to purchase tickets online or through an agent. However, reservations can be made via the onsite ticket counters at STS. Travelers wanting to pay cash for a reservation may do so when the check-in counter is staffed, typically two hours before departure times. For more information, visit the Book a Flight page.
What is the ticket counter phone number?
You can find this information at:
Alaska Airlines
American Airlines
Avelo Airlines
I need to change my flight, whom do I contact?
Get information about flight changes at:
Alaska Airlines
American Airlines
Avelo Airlines
What are the fares for air service from STS?
To get information on fares, visit the Book a Flight page, or visit the airlines directly.
Parking
For STS parking lot rates and information, please visit the Parking page.
Do I need to make a reservation for a parking spot in one of the lots before I get to the Airport?
No.
Can I park my car in the long-term lot if I’m only going to be gone for a day?
Yes.
Ground Transportation
What taxi and ride-share companies serve the Airport?
Please see the Ground Transportation page for information.
Please note: Taxicab, Ride Share, and commercial vehicle operators who are interested in operating at Charles M. Schulz – Sonoma County Airport are required to complete a temporary agreement. Please see the Taxicabs and Commercial Vehicles page for more information.
Where are the rental car counters?
The rental counters are located in baggage claim.
Where can I catch the Groome Transportation Shuttle?
Groome Transportation up at the blue bus shelter in front of Costeaux, just south of the terminal. Please do not stop or park in this bus stop parking zone, leave it clear for buses. For a complete list of schedules, fares, and stops, refer to the Groome Transportation website.
Check-In and Arrival Times
How far in advance of departure should I arrive at the Airport to check my baggage?
Please refer to our Check-In page for information based on carrier.
Baggage: Checked & Carry On
Baggage claim is located in the main terminal. How many carry-on items can I bring on board the plane? What does it cost to check a bag?
Charles M. Schulz – Sonoma County Airport doesn’t set the regulations for baggage policy. Please contact your carrier directly with these questions:
Alaska Airlines
American Airlines
Avelo Airlines
Can luggage be checked at the curb?
No.
Where is baggage claim?
Baggage claim is located in the main terminal.
Where is baggage check-in?
Passengers traveling on Alaska, American, and Avelo may check their luggage at the check-in counter with their carrier in the main terminal.
Are there check-in kiosks?
Kiosk check-in is available for all passengers traveling with carry-on luggage only. See the Check-In page for further details.
What kind of baggage identification do you recommend?
Airlines suggests you keep a current luggage ID tag securely attached to the outside of your baggage.
I have wine that I am bringing with me from Santa Rosa. Is it allowed on the plane?
Alaska Airlines and Avelo Airlines both allow you to bring up to one case of wine (checked) free of charge.
There are some stipulations: for both airlines, the wine must be properly packaged to courier standards, which means packed as if you are going to ship it via FedEx, UPS, etc.
The Alaska Airlines Wine Flies Free program is offered to Alaska Airlines Mileage Plus members only. See the Alaska Airlines Checked Wine Policy for more details.
The Avelo Airlines Wine Travels Free program does not require any sort of membership.
Traveling with Children or Pets
Where can I find information about traveling with children or my pets?
Please see your airline carrier for traveling with children or pets:
Alaska Airlines
American Airlines
Avelo Airlines
Security
Who is in charge of security screening at the Airport?
Trinity Technology Group, a contractor for TSA, is in charge of security screening at Sonoma County Airport. For information about prohibited items, acceptable ID, traveling with food or gifts, and more, visit TSA.gov.
What items are allowed in my carry-on and checked baggage?
Visit TSA’s web page to see what can and cannot be checked in carry-on and checked baggage: https://www.tsa.gov/travel/security-screening/whatcanibring/all
Will my laptop, pager, or cell phone go through a screening machine?
Yes. For more information about traveling with battery-powered electronic devises, visit TSA’s page: https://www.tsa.gov/travel
Can parents or guardians escort children who are traveling alone through security to the boarding gate?
Fees and restrictions may apply – check with your carrier directly:
Alaska Airlines
American Airlines
Avelo Airlines
Are security (law enforcement) officers present at the Airport?
Security Officers are present at the Airport. The security team partners with the Sonoma County Sheriff’s Department in the event of illegal or suspicious activity.
What kind of photo identification is accepted when checking-in for my flight?
Please refer to TSA.gov for ID Requirements for Airport Checkpoints: https://www.tsa.gov/travel/security-screening/identification
Do I need a passport in order to board the plane?
If you are flying within the U.S. you do not need a passport in order to board a plane. However, passports are government issued forms of identification that can be used when checking in to your flight.
Can I bring food and beverage onto the flight?
TSA guidelines state that, “All food must go through the X-ray machine. Do NOT bring food to the security checkpoint unwrapped. Food must be wrapped or in a container. Unpeeled natural foods like fruit are okay, but half-eaten fruits must be wrapped.” Beverages purchased after the security checkpoint can also be brought onto the plane. TSA regulations prohibit bringing any beverages in containers over 3 ounces through the security checkpoint.
Arrivals & Departures
Arrivals and Departures
Arrival and Departure information can be found on the Flight Status page.
Where can I meet arriving passengers?
You can meet arriving passengers inside the STS terminal, outside at the gate between the restaurant patio and the terminal, or in front of the terminal.
This is a small airport. Why do I have to arrive so early to depart?
STS is a small airport, but recommended passenger timelines are set by airlines, and are airport wide. See the Check-In page for details.
Can I accompany a passenger through Security screening to the boarding area?
Yes, under certain conditions. If a passenger requires an escort due to disability or age, an escort must obtain a security pass at the check in counter and go through security screening to accompany the passenger to the boarding area. Security passes are limited and typically one pass is issued per passenger requiring an escort.
ADA Services at STS
What services are available to assist passengers with disabilities?
Airlines are pleased to provide assistance for travelers who require Mobility/Wheelchair assistance. To provide the optimal experience, it is recommended that all travelers:
Make their reservations as early as possible; services can be requested online or over the phone.
Arrive at the airport at least 2 hours prior to departure when requesting these services. Advise a Customer Service Agent (CSA) of any special requirements when checking in at the airport.
Are service animals allowed on the plane?
Yes. At no time during the screening process will you be required to be separated from your service animal.
If you are traveling with a service animal, please inform the Transportation Security Officer (TSO) that the animal is a service animal. You will be requested to maintain control of your service animal during the entire screening process.
If, after screening, you need to go back outside to relieve your animal, upon returning to the screening checkpoint you must undergo the entire screening process again. However, you may inform the TSO upon your return to the screening checkpoint and he or she will make every effort to move you to the front of the line.
Lost and Found
I lost something. Who can help me?
Visit the Lost & Found page for information.
Plane Charters
I need to charter a plane, whom do I contact?
To charter a plane from STS, visit the Partners page for information.
Other Information
Didn’t find what you were looking for?
If you were unable to quickly find the information you are looking for, go to the Site Map or use the site search. | ||||||
4750 | dbpedia | 0 | 47 | https://www.tripsavvy.com/all-about-delta-air-lines-53722 | en | Everything You Need to Know About Delta Air Lines | [
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] | 2007-01-10T12:19:50-05:00 | Need information about Delta Air Lines? Click here for details on areas including seat maps, phone numbers, and other essential flying information. | en | /favicon.ico | TripSavvy | https://www.tripsavvy.com/all-about-delta-air-lines-53722 | Edited by Benet Wilson
Atlanta-based Delta was founded in 1924 as the Huff Daland Dusters crop-dusting operation in Macon, Ga. The company moved its headquarters to Monroe, La., a year later. Its fleet of 18 Huff-Daland Duster Petrel 31 planes is the largest privately owned fleet in the world, flying south to Florida, north to Arkansas and west to California and Mexico.
In 1927, Huff Daland began offering its services in Peru and operated the first international mail and passenger route on the west coast of South America (Lima to Paita and Talara) for Pan Am subsidiary Peruvian Airways in 1928. That same year, C. E. Woolman bought Huff Daland Dusters and renamed the company Delta Air Service to honor the Mississippi Delta region it served.
In 1929, Delta operated its first passenger flights over route stretching from Dallas, Texas to Jackson, Miss., via Shreveport and Monroe, La., using a Travel Air S-6000B planes, which carry five passengers and a pilot.
In the 1930s, the airline started service out of Atlanta, changed its name to Delta Air Lines, and stepped up its passenger service offerings. In the 1940s, it moved its headquarters to Atlanta, put air stewardesses aboard its Douglas DC-2 and DC-3 flights, started flying cargo and started offering coach class between Chicago and Miami.
The 1950s saw Delta create the hub-and-spoke system, where passengers are brought to a hub airport and transferred to their final destinations. It also unveiled the iconic Widget logo and launched DC-8 jet service. In the 1960s, Delta launched Convair 880 and DC-9 jet service, flew the first flight connecting Atlanta and Los Angeles and activated the electronic SABRE reservations system.
Delta launched Boeing 747 service in the 1970s. It also merged with Northeast Airlines, introduced Lockheed L-1011 jet flights and began flying between Atlanta and London. And in 1979, the carrier celebrated its 50th anniversary.
In the 1980s, the airline launched the frequent flyer program that would become Sky Miles, watched its employees raise $30 million to buy a Boeing 767 dubbed "The Spirit of Delta" and merged with Western Airlines. In the 1990s, it bought Pan Am's trans-Atlantic routes and the Pan Am Shuttle, unveiled its website and expanded into Latin America. In the 2000s, it acquired Northwest Airlines, filed for Chapter 11 bankruptcy protection and added flights to 124 new nonstop routes and 41 destinations.
Delta and its Delta Connection carriers offer service to 323 destinations in 57 countries on six continents and operates a mainline fleet of more than 800 aircraft. The airline is a founding member of the SkyTeam global alliance. Delta and its alliance partners offer travelers more than 15,000 daily flights in key hubs and markets including Amsterdam, Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York-JFK and LaGuardia, London Heathrow, Paris-Charles de Gaulle, Salt Lake City, Seattle, and Tokyo-Narita.
Headquarters / Main Hub:
Delta was founded in Monroe, Louisiana. Its corporate headquarters has been located at Hartsfield-Jackson Atlanta International Airport since 1941.
Official Website:
Delta has a robust website with information for customers including booking trips, cars, hotels and vacation packages; look at flight status; check-in for boarding passes and luggage tags; the SkyMiles frequent flyer program; fare sales; weather advisories; the airline's ground and inflight experience; the Sky Club; the airline's credit card; contract of carriage; and news.
Seat Maps:
Need to find your seat, figure out how much space you have for carry-ons? Delta Air Lines lets you see the dimensions, seat numbers and maps, entertainment options, and much more on their fleet of aircraft, here.
Phone Number:
Do you have to speak with someone in Delta, call in a reservation, or claim a refund? Here you will find a directory with Delta Air Lines phone numbers.
Frequent Flyer / Alliance:
Join Skymiles, manage your account, and learn how to earn, use and transfer miles here. Get more details about the SkyTeam Alliance here.
Major Crashes / Incidents:
Delta's deadliest crash occurred on August 2, 1985. The flight took off from Fort Lauderdale and crashed at Dallas-Fort Worth International Airport, killing 133 passengers and crew on board. Thirty four passengers survived. The story of the crash was later turned into a television movie, and many changes were made to pilot wind shear training, weather forecasting, and wind shear detection.
Airline News From Delta:
For the latest Delta Air Lines news alerts in different languages, check out its news hub.
Interesting Fact About Delta:
A Delta Air Lines flight from from Gulfport-Biloxi to Hartsfield-Jackson on December 28, 2015, carried the 100 millionth passenger to arrive at the airport, a record for any airport in the world. The carrier also has the largest in-house meteorology team -- 25 strong -- in the world. These meteorologists provide comprehensive, detailed forecasts that help the airline make decisions that affect operation of the global fleet. | ||||
4750 | dbpedia | 3 | 12 | https://crankyflier.com/2023/03/23/american-loves-a-fortress-network-so-why-is-it-growing-new-york-city/ | en | American Loves a Fortress Network, So Why Is It Growing New York City? – Cranky Flier | [
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] | null | [] | 2023-03-23T00:00:00 | en | https://crankyflier.com/2023/03/23/american-loves-a-fortress-network-so-why-is-it-growing-new-york-city/ | When I wrote recently about American’s efforts to create a fortress network, there was one obvious outlier. While American has tried to grow its position in the places where it is most dominant, the airline has behaved in the exact opposite way in the Northeast US, especially in New York.
If we look in the Northeast, American’s strong point was the Philadelphia hub it inherited in the US Airways merger. Pre-merger American’s strongest presence in the region was in New York, but that was nothing to write home about. As you can see below, American’s share had been on the decline in New York for many years.
American NYC Airports Departing Seat Share
Looking to stop the bleeding, American Chief Commercial Officer Vasu Raja and his team hatched the plan to create a partially-immunized collaboration with JetBlue called the Northeast Alliance (NEA). This would allow the airlines to work together in order to try to compete with United’s Newark hub as well as Delta’s LaGuardia/JFK split hub operation. You can see on the above chart exactly when that happened post-pandemic.
Seats jumped. The first big driver in American’s New York offerings was the introduction of several new long-haul widebody flights that added a lot of seats. (This, the airline was able to do by using some of JetBlue’s slots at the right times.) The second big driver was American’s decision to upgauge all those 50-seaters buzzing around with 2-cabin 76-seat regionals. Altogether, those moves added up to growth.
At the same time, JetBlue took over some of American’s LaGuardia slots and both airlines launched service to a variety of new destinations. This should be considered a good news story for travelers. It meant more flights on more airlines to more places, and that is what people want to see. Yes, we are still waiting for the lawsuit to get resolved in which the Department of Justice (DOJ) challenged the deal as anti-competitive, but I will be shocked if that goes DOJ’s way.
The reality is that all signs point to this being a winner for travelers in New York, but what about the airlines? More specifically, is it a good deal for American? It’s hard to make that case.
To tell this story, we have to think about Philadelphia as well. Philly remains American’s only true Northeast hub that flexes up in the summer with significant Transatlantic flying. Philly may not be New York in terms of market size and all that, but it can provide American with one thing New York does not… a captive audience.
American Philadelphia Departing Seat Share
At the time of the merger, Philly was owned by the combined American/US Airways with a seat share of over 75 percent. The airline has seen that dominant position erode ever since with the most recent months hovering just over 60 percent.
Clearly some of this is due to the dynamics of the Transatlantic market — especially how long it took for borders to open compared to more domestic and Latin-focused hubs — as well as the widebody shortage that American has faced due to delayed deliveries. But make no mistake, a big part of this is also the airline’s focus on building New York which takes resources away that could have gone toward Philly.
Most notably, New York has taken a number of those 76-seat regional jets that are so hard to staff with pilots these days. It’s no secret that American’s regionals have not been able to live up to their promises due to the pilot shortage, so every decision to put airplanes in New York is a decision to take flying away from Philly and other hubs.
Of course, if New York is outperforming, this is a smart move. The thing is… it’s not. It’s performing quite poorly, at least on the short-haul end of the spectrum.
To start, I decided to focus on LaGuardia domestic flying under 1,000 miles since in Q3 2022 alone, that was good for 75 percent of American’s LaGuardia departures. It also makes it easy to compare to Philly which saw 71 percent of departures in that range. These are the bread-and-butter markets.
I took a look at Cirium data and started with load factors for the first three quarters of 2022.
American Load Factor on Routes < 1,000 Miles
Those are a lot of empty seats on those airplanes in New York. I also pulled regional-only flying which makes New York look even worse. Remember, there were a lot of upgauged airplanes from 50 to 76-seats at LaGuardia, but it doesn’t seem like those seats were needed at all.
The argument for the 76-seater, however, isn’t about the number of seats but the quality of them. They have extra legroom and First Class, and that’s — as the narrative goes — what will make business travelers start flying American. So, I took a look at the local fare on nonstop flights only (still under 1,000 miles).
American Average Fare on Routes < 1,000 Miles
The fare out of Philly is significantly higher across the board. Now, there is the issue here that Philly is a smaller local market with a real hub structure and more of the onboards are connections which will presumably generate less revenue. On short routes, Philly is about half local while LaGuardia is closer to two-thirds. So, let’s look at that.
In Q3 2022, the peak quarter of last year, Philly flights under 1,000 miles had stage-length adjusted passenger revenue per available seat mile (unit revenue) of 18.1 cents. LaGuardia? That was sitting down at 12.7 cents.
The PRASM number is pretty damning, but I get it. It’s not easy to determine how exactly to allocate connecting fares on to a single segment. So instead of looking at the number itself, let’s just compare across American’s hubs using stage length adjusment (SLA). Cirium is using the same allocation method throughout, so the comparison should at least tell us something directionally.
American Q3 2022 SLA PRASM by Hub on Routes < 1,000 Miles
The story is the same. New York sucks, at least on short-haul.
I also took a look at the opposite end of the spectrum showing JFK vs Philly to Europe, and it is more of a mixed bag. On average local fare, JFK lagged behind Philly throughout the year. Using Cirium’s ARC/BSP data, Q2 saw an average fare of $574 from JFK and $640 from Philly. Q3 saw $599 from JFK and $639 from Philly. But local fare isn’t everything.
If we look at peak Q3, JFK had an 86 percent load while Philly was slightly behind at 83 percent, so there was much more parity than in the short-haul domestic flying. Also, remember that Philly is more focused on connecting traffic than JFK. JFK’s Europe service generates more revenue on a segment because of that shift. Then again, it costs a fair bit more to operate from JFK, so that is a sizeable offset.
But does a decent Transatlantic performance justify the whole operation? With in-demand 76-seat aircraft going out with tons of empty seats and fares in the toilet on short-haul, it’s a tough decision to allocate all those shells. When asked, American provided this statement:
American Airlines is proud to call New York and Philadelphia hubs. As we navigate the current demand and supportability environment, we are crafting our network to fly to the destinations our customers want to visit most. Propelled by the Northeast Alliance with JetBlue, American has withdrawn all single-class regional jet operations and now offers premium cabins on all departures from New York. This summer, American will increase domestic capacity in Philadelphia by over 9% year-over-year, including new service for 2023 to three cities: Charlottesville, VA; Panama City, FL; and Portland, Oregon. Amid the regional pilot shortage, American has taken bold steps to ensure we’re able to offer a reliable schedule for our customers, including by introducing motor coach service with Landline and pay increases for pilots at our wholly owned regional carriers. We continuously evaluate our network and will adjust our capacity based on demand and supportability
Over the last few years, American has really tried to lean on partners in places like LA and New York, but there is the argument to be made that it’s not even worth it because of the skin American has to put in the game to make the partnerships work. That has not stopped American from cutting back in Chicago and LA, but in New York, it hasn’t been willing to make a move.
Part of this is undoubtedly due to the fact that New York is slot-controlled, and if you give up your slots, you won’t get them back. Slots make airlines do crazy things. But in a world where American is developing its fortress network, this focus on New York is an outlier. At the very least, this whole plan deserves to be revisited. | |||||||
4750 | dbpedia | 0 | 10 | https://www.sbsun.com/2013/08/01/delta-air-lines-starting-hourly-shuttle-service-between-lax-and-san-francisco/amp/ | en | Delta Air Lines starting hourly shuttle service between LAX and San Francisco | [
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] | 2013-08-01T00:00:00 | Continuing its build-up at Los Angeles International Airport, Delta Air Lines announced Thursday it will start hourly service to San Francisco International Airport beginning Sept. 3. Delta is bran… | en | San Bernardino Sun | https://www.sbsun.com/general-news/20130801/delta-air-lines-starting-hourly-shuttle-service-between-lax-and-san-francisco/ | Continuing its build-up at Los Angeles International Airport, Delta Air Lines announced Thursday it will start hourly service to San Francisco International Airport beginning Sept. 3.
Delta is branding the flight as a shuttle and will offer passengers free wine and beer, as well as snacks and newspapers. It’s a similar service to what the carrier has on flights from New York’s LaGuardia Airport to Washington, D.C., Boston and Chicago.
With the increase, Delta will go from 11 daily flights to 14 between Los Angeles and San Francisco. Aviation analysts say the flights, which will leave both cities on the hour during weekdays, are timed to attract business travelers.
“They have an experience with the shuttle in the Northeast,” said Brett Snyder, a Long Beach-based aviation analyst who runs the website crankyflier.com. “They think if they can duplicate it on the West Coast, that’s what people want. I’m not convinced of that. But it’s a strong branding message and it’s something they can pitch to their corporate accounts.”
The route will be flown by Delta Connection partner Compass Airlines. Compass will be using the roomiest of regional jets — the E-175, with 12 seats in first class, 12 in premium economy and 52 in economy.
The Los Angeles-to-San Francisco route is among the most competitive in the world. In addition to Delta, Southwest, American, United and Virgin America fly the route. United, which has hubs at LAX and SFO, has 15 flights between the cities on most days, tops of any carrier.
United’s flights do not leave on the hour and are not branded as a shuttle, though that could change if the airline deems it necessary for competitive reasons.
Delta, which now operates as many as 115 daily departures from LAX, is in the midst of an expansion at the airport. Last week, it announced it will soon add additional flights to New Orleans, Kansas City and Indianapolis, among other cities.
Delta and Los Angeles World Airports also are teaming up on a more than $200 million renovation of the carrier’s Terminal 5 at LAX.
brian.sumers@dailybreeze.com
@briansumers on Twitter | |||||
4750 | dbpedia | 2 | 3 | https://www.flyertalk.com/forum/delta-air-lines-skymiles/497270-delta-connection-shuttle-america-definitive-thread-18.html | en | Delta Connection by Shuttle America: The Definitive Thread | [
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4750 | dbpedia | 1 | 9 | https://www.deltamuseum.org/delta-history/first-in-the-air | en | Delta's Firsts in the Airline Industry | [
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] | null | [] | null | /favicon.ico | https://www.deltamuseum.org/delta-history/first-in-the-air | 1925 Huff Daland Dusters, which formed the roots for Delta, founded in Macon, Ga. It was the world's first aerial crop-dusting company. For more information, see Founding.
1945 Delta is first airline to fly living vegetable plants (160,000 tomato plants).
1946 Delta is first airline to fly nonstop Chicago-Miami, initially with Douglas DC-4 planes.
1946 First airline to offer gift certificates for flights. Introduces a "Gift-Trip Certificate" for Christmas season 1946.
1954 First airline to supplement visual inspection of aircraft parts with a portable x-ray machine to examine interior structures.
1955 Delta pioneers extensive development of the hub-and-spoke system in the 1950s. Using Atlanta as a cross-connecting point, Delta expands service choices and frequencies for medium and smaller southeastern communities to distant, larger cities and each other, beyond what they could support with direct, point-to-point flights.
Arriving and departing flights were scheduled for operational efficiency in Atlanta, where passengers connected to other flights. Eastern Air Lines also began to group flights by connecting times at ATL, and by 1955, between the hours of noon and 2 p.m. — the "noon push" — Atlanta was the busiest air transfer hub in the world.
1957 First airline to begin jet training of personnel (March 12).
1959 Delta is first airline to launch Douglas DC-8 jet service.
1959 First airline to offer complimentary meals on discounted coach flights.
1960 First airline to launch Convair 880 jet service
1961 Flies first nonstop service from Atlanta to Los Angeles.
1961 Delta links California and the Caribbean with first jet service from California to Montego Bay and Caracas.
1962 A Delta DC-8 is the first commercial plane to fly Los Angeles-Atlanta in less than 3 hours (02:57:11).
1965 Delta is first airline to launch Douglas DC-9 service.
1966 Delta is first with Lockheed L-100 Hercules all-cargo planes.
1973 First airline to simultaneously operate three of the first generation wide-bodies jets—the L-1011, Douglas DC-10 and Boeing 747.
1975 First airline to offer its own air express service, a new high priority, guaranteed cargo service called Delta Air Express.
1979 First airline in the world to board one million passengers in one city in one month (Atlanta in the month of August).
1980 First airline to make a major move from film to video in-flight entertainment, equipping its entire transatlantic L-1011 fleet in the early 1980s.
1983 First major U.S. carrier to meet new federal standards reducing flyover noise in airport neighborhoods.
1988 Delta is the first major airline to recognize children with a program just for them. Upon boarding, children (ages 2-12) receive a Disney character visor, activity magazine and enrollment card for Delta’s Fantastic Flyer program. Members are mailed a quarterly magazine, posters, patches and stickers. Dusty, the Delta Air Lion mascot, sends annual birthday cards and replies to letters. Onboard, special children’s meals and Pawberry Punch, a blend of apple, grape and cherry juices, are available.
1991 Delta is first to offer MD-11 jet service in U.S.
1991 First online aircraft maintenance information system in the airline industry, called Technical Operations Publishing System (TOPS).
1992 First U.S. airline with moving maps in the cabin showing aircraft’s position and route.
1993 Delta Connection is the first program to use regional jets in North America.
1993 First airline to publish business events immediately throughout its enterprise, such as passenger checking in, bag being scanned at each point of its travel, a flight pulls out from the gate, or a flight arrives. Hundreds of millions of events that happen every day are shared via Delta's Digital Nervous System (DNS).
1993 First airline with Web-based access to real-time flight operations and passenger information, including the first Flight Diverted displays that show actual locations of diverted flights, particularly critical during the U.S. air traffic grounding after terrorist attacks on September 11, 2001.
1994 First airline to install Gate Informational Display Screens (GIDS) in airports, made possible by the development of Delta's DNS in 1993.
1994 Introduces Rapid Redemption, the airline industry's first program allowing frequent flyers to instantly redeem mileage for free tickets or upgrades.
1994 First airline with extensive use of robotic technology for handling cargo when Delta's new international cargo building opened in Atlanta. Cargo was automatically weighed, stored, retrieved and routed within the facility using 24 automated guided vehicles.
1995 First U.S. airline to fly smoke-free worldwide, when Delta banned smoking on all its flights. (Muse Air was first U.S. airline to fly smoke-free from 1982-1985; Northwest Airlines was first to ban smoking on all North American flights in 1988.)
1995 Introduces the airline industry’s first seasonal menus. See Delta NewsDigest July 14, 1995 article (PDF).
1996 Delta is the first airline to offer in-seat power.
1996 First airline to offer live broadcast television programming. See our blog post.
1997 First airline to board more than 100 million passengers in a year.
1997 First airline to offer spa cuisine, partnering with chefs from health resorts in the U.S. and Europe. See this Delta NewsDigest Nov. 7, 1997 article (PDF).
1998 Delta and SwissCargo forge the first international cargo alliance.
1998 First airline to install automatic defibrillators on board all of its aircraft.
2000 Delta enhances its Digital Nervous System (an airline "first" in 1993) with the airline industry's first commercial messaging, making it easier to send customers proactive information, such as flight changes caused by weather events.
2000 Develops a new Customer Care system for gates and boarding processes, based on a new Cornerstone Gate Processing software application, which receives a Computerworld Smithsonian Award. The new system tracks the status of every seat on a flight, whether it is sold, reserved, if the passenger has checked in and whether they have boarded. It shortens flight boarding times and improves customer service and security.
2003 First U.S. airline with prerecorded audio flight information at the gate.
2003 Delta’s Technical Operations in Atlanta is first in the airline industry to achieve OSHA Star status for exemplary record of occupational employee safety and health.
2004 First airline to offer mileage gift cards.
2006 Delta is National Safety Council's 2006 Occupational Industry Leader—the first airline recognized.
2006 First major airline with in-seat, on-demand movies, games and live TV on a large portion of its domestic fleet, beginning with flights between JFK and the West Coast.
2007 First U.S. airline to offer customers the opportunity to help offset carbon emissions associated with air travel.
2007 First airline with a comprehensive onboard recycling program for aluminum cans, newspapers, snack containers and water bottles.
2008 First U.S. airline to announce In-flight Wi-Fi for its domestic mainline fleet; Wi-Fi goes live on Delta Shuttle flights on December 16.
2009 Only U.S. airline (since Pan Am) to serve six continents with introduction of nonstop flights between Los Angeles and Sydney, Australia.
2010 First U.S. airline to offer real-time customer support through Twitter. Initially, six agents provided rebooking, flight information, airport details and other services through the @DeltaAssist handle.
2010 Launches airline industry's first social media "ticket window," allowing customers to purchase tickets directly from Facebook and other social media sites. The app was decommissioned in 2012.
2010 Delta is the only U.S. airline with single-booking service for commercial and private jet service, through subsidiary Delta Private Jets.
2011 First major carrier to allow customers to track their checked bags from check-in, aircraft loading and arrival at baggage claim.
2011 First airline with mobile baggage tracking via Fly Delta app.
2011 Delta Connection offers world’s first in-flight Internet service on regional aircraft.
2012 Purchases an oil refinery, becoming first airline to produce its own jet fuel.
2013 Delta Cargo launches Logistics Manager software for real-time tracking of all freight, an industry first for passenger airlines.
Delta first to submit plan to allow customer use of portable electronic devices below 10,000 feet as early as Nov. 1 - Oct 31, 2013
2016 First U.S. airline to deploy Radio Frequency Identification (RFID) baggage tracking technology, providing customers with improved real-time tracking of luggage throughout the travel experience. RFID bag tags and tracking technology will replace barcode hand scanning - the industry standard since the early 1990s. 2016 First U.S. airline to make in-flight entertainment free for all passengers on domestic flights.
2016 Real-time bag tracking via the Fly Delta mobile app. Customers now have a map view of their bag's last scanned location, tapping on pins and a suitcase icon to follow their bag's journey and to access text information about the location of their bag. Delta was the first airline to offer this level of visibility.
2016 Delta’s Flight Weather Viewer app provides pilots with real-time graphics of turbulence observations and forecasts on the flight deck. Setting Delta’s app apart from similar technology, the data is customized by aircraft type and is available in real time via Gogo’s in-flight Wi-Fi network, instead of through the traditional ACARS digital datalink system in place since the late 1970s. | |||||||
4750 | dbpedia | 0 | 46 | https://www.routesonline.com/airlines/12015/delta-connection/news/ | en | Delta Connection | [
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] | null | [] | 2021-08-02T13:23:00 | en | https://www.routesonline.com/favicon.ico | null | This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.
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ExpressJet outlines Q3 restart
Posted 02/08/2021 13:23
Final approval has been given for the resumption of the regional airline's commercial operations.
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Tentative approval given for ExpressJet’s revival
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The former United Airlines affiliate plans to operate routes between cities whose air service has been reduced by airline consolidation and the...
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The carrier expects to offer around 52,000 weekly seats to and from Alaska this summer—an increase of almost 50% on two years ago.
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Delta to resume Detroit to Alabama route in March
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The daily regional service from Birmingham will allow passengers to connect to Delta’s international network via its DTW hub.
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Delta to expand footprint at Miami International
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4750 | dbpedia | 1 | 30 | https://www.whittierdailynews.com/2013/08/01/delta-air-lines-starting-hourly-shuttle-service-between-lax-and-san-francisco/amp/ | en | Delta Air Lines starting hourly shuttle service between LAX and San Francisco | [
"https://www.whittierdailynews.com/wp-content/uploads/2017/09/whittier_daily_news_black-509x71.svg"
] | [] | [] | [
""
] | null | [] | 2013-08-01T00:00:00 | Continuing its build-up at Los Angeles International Airport, Delta Air Lines announced Thursday it will start hourly service to San Francisco International Airport beginning Sept. 3. Delta is bran… | en | Whittier Daily News | https://www.whittierdailynews.com/general-news/20130801/delta-air-lines-starting-hourly-shuttle-service-between-lax-and-san-francisco/ | Continuing its build-up at Los Angeles International Airport, Delta Air Lines announced Thursday it will start hourly service to San Francisco International Airport beginning Sept. 3.
Delta is branding the flight as a shuttle and will offer passengers free wine and beer, as well as snacks and newspapers. It’s a similar service to what the carrier has on flights from New York’s LaGuardia Airport to Washington, D.C., Boston and Chicago.
With the increase, Delta will go from 11 daily flights to 14 between Los Angeles and San Francisco. Aviation analysts say the flights, which will leave both cities on the hour during weekdays, are timed to attract business travelers.
“They have an experience with the shuttle in the Northeast,” said Brett Snyder, a Long Beach-based aviation analyst who runs the website crankyflier.com. “They think if they can duplicate it on the West Coast, that’s what people want. I’m not convinced of that. But it’s a strong branding message and it’s something they can pitch to their corporate accounts.”
The route will be flown by Delta Connection partner Compass Airlines. Compass will be using the roomiest of regional jets — the E-175, with 12 seats in first class, 12 in premium economy and 52 in economy.
The Los Angeles-to-San Francisco route is among the most competitive in the world. In addition to Delta, Southwest, American, United and Virgin America fly the route. United, which has hubs at LAX and SFO, has 15 flights between the cities on most days, tops of any carrier.
United’s flights do not leave on the hour and are not branded as a shuttle, though that could change if the airline deems it necessary for competitive reasons.
Delta, which now operates as many as 115 daily departures from LAX, is in the midst of an expansion at the airport. Last week, it announced it will soon add additional flights to New Orleans, Kansas City and Indianapolis, among other cities.
Delta and Los Angeles World Airports also are teaming up on a more than $200 million renovation of the carrier’s Terminal 5 at LAX.
brian.sumers@dailybreeze.com
@briansumers on Twitter | |||||
4750 | dbpedia | 0 | 0 | https://en.wikipedia.org/wiki/Shuttle_America | en | Shuttle America | [
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"Contributors to Wikimedia projects"
] | 2004-07-03T05:21:49+00:00 | en | /static/apple-touch/wikipedia.png | https://en.wikipedia.org/wiki/Shuttle_America | Defunct regional airline of the United States (1995–2018)
Shuttle America Corporation was a regional airline in the United States based in Indianapolis, Indiana,[2]. It fed United Airlines flights at Chicago O'Hare International Airport (ORD) and Houston George Bush Intercontinental Airport (IAH) under the United Express brand, as well as Delta Air Lines flights at Atlanta (ATL), New York-LaGuardia (LGA), and New York-JFK under the Delta Connection brand. Shuttle America also operated two of three Delta Shuttle East Coast routes, serving Washington, D.C., and Chicago from New York-LaGuardia.
Shuttle America merged into Republic Airways on January 31, 2017.
History
[edit]
Shuttle America was established in 1995 by former CEO David Hackett, and began operations on November 12, 1998,[3] as a low-fare commuter airline, headquartered in Windsor Locks, Connecticut, the location of Hartford's Bradley International Airport. Shuttle America's first route was Hartford, Connecticut, to Buffalo, New York. Shuttle America got much publicity for their launch because of their "super-low $29 fares". Shuttle America's first aircraft; registered N801SA, was a 50-seat Bombardier Dash 8-300 with leather seats and a very creative and patriotic paint scheme. Shuttle America had rapid growth in its first year, adding more aircraft and destinations.[4]
In 1999, Shuttle America made a controversial move to reach the Boston market. Instead of choosing the busy Logan Airport in East Boston, Shuttle America chose a nearby regional airport, Hanscom Field. Located in Bedford, Massachusetts, just 12 miles (19 km) west of Boston, it had amenities not found at the larger Logan Airport. With free parking, rental cars, and convenience to the I-95 highway, it was promoted as "Hassle-free Hanscom Field". From Hanscom, Shuttle America served Buffalo, LaGuardia Airport in New York, Trenton, New Jersey, and Greensboro, North Carolina, via Trenton. At that time Trenton, New Jersey, was acting as a hub because of its central location in their route network.
At the peak time of their operation without codeshares, the airline was flying six Dash 8-300 aircraft and transported over 3000 passengers per day. Additional destinations in their route network during this time period include Albany, New York, Islip, New York, Norfolk, Virginia, and Wilmington, Delaware. Despite the success in quickly expanding throughout the region, the airline attained financial trouble with its growth.
In 2001, Shuttle America was purchased by Wexford Holdings LLC., who at the time also owned Chautauqua Airlines. Shuttle America then started flying as US Airways Express in a codeshare agreement, adding service to US Airways' Philadelphia and Pittsburgh hubs as well as seasonal service to Martha's Vineyard, MA. At the same time, Shuttle America was transitioning to the smaller Dash 8-100 and started taking deliveries of former Chautauqua Saab 340 aircraft. The Dash 8-100's had been leased from Allegheny Airlines and were a temporary stop gap measure to allow for the spool up of the Saab 340 fleet. Eventually, the Dash 8-300's were sold to various airlines including Caribbean Star and Piedmont Airlines while the independent branding of Shuttle America was phased out in lieu of a full network of codeshares with US Airways and United Airlines with subsequent route changes to feed those carriers. In 2002, Shuttle America moved its headquarters to Fort Wayne, Indiana. In spring 2005, it was purchased by Republic Airways Holdings for $1 million. Headquarters were moved from Fort Wayne to Republic's Indianapolis base shortly afterwards, and the Saab 340 fleet was replaced by Embraer 170 aircraft operating for Delta Connection and United Express.
In October 2008, a short-lived operating partnership was established with Mokulele Airlines to feed their hub in Honolulu with three aircraft. These Embraer 170 aircraft operated in the livery of Mokulele Airlines until October 2009, when Republic entered into a new joint venture agreement with Mesa Air Group, with the latter airline's Canadair Regional Jet aircraft operating jet flights within Hawaii.[5]
In an effort to reduce costs, parent company Republic Airways Holdings announced in 2014 that it would begin the process of merging subsidiaries Republic Airlines, Shuttle America and Chautauqua Airlines. Republic Airways Holdings merged Shuttle America and Chautauqua Airlines by the end of 2014 to reduce costs.[6] As Republic Airways Holdings entered bankruptcy protection in February 2016, they announced that they would be merging the Shuttle America certificate into Republic Airlines operations.
Shuttle America operated its last Embraer ERJ-145 service on September 30, 2016.
On the evening of January 30, 2017, Shuttle America ceased operations and all remaining aircraft and crew were transferred to the Republic Airways Inc. certificate. This was intended to allow reduced costs as Republic Airways Holdings operates a single airline, with a single aircraft type, for the 3 major codeshares, Delta Air Lines, American Airlines, and United Airlines.
Operations
[edit]
Shuttle America had five crew member bases at the time of its merger into Republic: Columbus, Chicago O'Hare, Indianapolis, Newark, and New York-LaGuardia. Its fleet was made up solely of Embraer E170 jetliners with a two-cabin seating configuration. For United Airlines, Shuttle America operated the E170 in a two-class configuration of 6 First Class seats, and 64 economy. For Delta Air Lines, Shuttle America operated the E170 and the larger E-175 aircraft. Both of these aircraft consisted of a two-class configuration, with the E170 consisting of 9 first class seats, and 60 economy seats, while the larger E175 aircraft consists of 12 first class seats and 64 economy. These aircraft were initially operated by sister company Chautauqua Airlines, but Chautauqua was forced to transfer their 170s to Shuttle America after the pilots' union at American Airlines claimed the aircraft violated a "scope clause" regulating the size of regional aircraft operated by airlines that also operate under the American Airlines IATA airline designator code. Beginning in July, 2008, slightly larger Embraer E175 aircraft began to replace the Embraer E170 fleet in service with Delta. Towards the end of 2008, the airline achieved a major feat by being chosen to replace Delta Shuttle's MD-88 operations between New York's LaGuardia Airport and Washington Reagan National Airport on the same hourly schedule that Delta has operated with larger aircraft for decades. Beginning June, 2010, new flights by Shuttle America on behalf of Delta Shuttle served Chicago's O'Hare International Airport from New York-LaGuardia with 11 round trips per day.
Callsign
[edit]
On July 3, 2007, Shuttle America received approval from the ICAO to change its ATC callsign from Shuttlecraft to Mercury. However, prior to the changing of the callsign to Mercury it was changed to Crossroads, but the word "cross" caused confusion between aircraft and air traffic control ("cross" being a common phrase when taxiing aircraft, i.e. "Cross runway 25L"). This change was necessary due to the similar-sounding Air Shuttle callsign used by Mesa Airlines. The IDENT code remained the same as TCF. The IATA code of the airline has remained S5 through this time.
Crew bases
[edit]
Pittsburgh, Pennsylvania – Pittsburgh Intl Airport 2001–2005, USAir Express SF-340A
Trenton, New Jersey – Mercer County Airport 2001–2004, USAir Express SF-340A
Fairfax, VA – Dulles Intl Airport 2004–2005, United Express SF-340A
Chicago, Illinois – O'Hare International Airport
Columbus, Ohio – John Glenn Columbus International Airport
Indianapolis, Indiana – Indianapolis International Airport
Newark, New Jersey – Newark Liberty International Airport
New York City-LaGuardia, New York – LaGuardia Airport
Fleet
[edit]
As of January 2017, the Shuttle America fleet consisted of the following aircraft:[7]
Aircraft Total Orders Passengers Operated For Notes F Y+ Y Total Embraer E170 5 — 6 16 48 70 United Express Transferred to Republic Airways 14 — 9 12 69 Delta Connection
Delta Shuttle 2 planes on wet lease from Republic Airways Embraer E175 16 — 12 12 52 76 Total 35 —
Incidents
[edit]
Although Shuttle America was never involved in a fatal accident, it has been involved in several mishaps, notably:
On June 8, 2005: Shuttle America flight 7534, a United Express Saab 340A reported undercarriage problems on approach to Washington Dulles International Airport. Undercarriage collapsed on landing, aircraft skidded off the runway, and onto grass. No fatalities were reported but the aircraft was damaged beyond repair.[8]
On February 18, 2007, Shuttle America flight 6448, a Delta Connection Embraer E-170 aircraft skidded off the snow covered 6,017 foot runway due to pilot error/fatigue and crashed through a fence while landing on runway 28 at 3:14pm at Cleveland Hopkins International Airport. The flight was arriving from Hartsfield-Jackson Atlanta International Airport. None of the 70 passengers and four crew on board the flight were reported injured.[9]
On February 27, 2012, Shuttle America flight 5124, a United Express Embraer E-170 aircraft operating a flight from Atlanta made an emergency landing at Newark Liberty International Airport after the pilots received an unsafe nose gear indication on approach; a fly-by of the tower confirmed the nose gear was retracted. The aircraft subsequently came to rest on runway 22L supported only by its main landing gear. The 66 passengers and 4 crew escaped uninjured.[9]
On June 13, 2013, a Shuttle America Embraer E-170 aircraft departing LaGuardia Airport was involved in a near-miss with a Delta Air Lines Boeing 747 arriving at John F. Kennedy International Airport. Both aircraft were turning away from each other when they lost the required separation distance.[10]
See also
[edit]
List of defunct airlines of the United States
References
[edit]
11. https://libraryonline.erau.edu/online-full-text/ntsb/aircraft-accident-reports/AAR08-01.pdf
Washington Post | ||||||
4750 | dbpedia | 0 | 93 | https://www.traveldailynews.com/regional-news/delta-adds-service-from-boston-international-airport/ | en | Delta adds service from Boston International Airport | [
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] | null | [
"Theodore Koumelis",
"www.facebook.com",
"theodore.koumelis"
] | 2016-08-16T03:23:56+00:00 | Stay updated with the latest global travel and hospitality industry insights. Since 1999, TravelDailyNews International brings you comprehensive news, trends, and analysis to empower travel professionals worldwide. | en | TravelDailyNews International | https://www.traveldailynews.com/regional-news/delta-adds-service-from-boston-international-airport/ | New and expanding service bolsters airline’s presence for travelers between key business markets.
BOSTON – Delta Air Lines is expanding in Boston with new service to San Francisco and Nashville, as well as more flights to Seattle and Milwaukee. By the end of 2016, Delta will be the only U.S. Global Carrier to offer first class seating on every flight to and from Boston.
By June 2017, Delta will have added more than 22 percent more seat capacity versus June 2014.
"We're seeing growing demand for business travel between Boston and key markets like San Francisco, Nashville, Seattle and Milwaukee," said Joe Esposito, Delta's Vice President–Network Planning. "We're meeting that demand with our industry-leading operational performance as well as innovative products and service. And as Boston plays a larger role in Delta's overall network portfolio, the local community should expect to see additional investments as well."
New Service to Major Business and Entertainment Centers
Two daily flights to San Francisco International Airport – the largest market from Boston – using a Boeing 757-200 aircraft.
One daily flight to Nashville International Airport using a two-class, 76-seat CRJ-900 operated by Delta Connection carrier Endeavor Air. Delta will offer the only first class service in the market.
One Saturday nonstop flight to Montego Bay, Jamaica Sangster International Airport, using an Airbus 319 aircraft.
One Saturday nonstop flight to Punta Cana, Dominican Republic Punta Cana International Airport (subject to government approval), using an Airbus 319 aircraft.
One Saturday nonstop flight to St. Thomas, U.S. Virgin Islands Cyril E. King Airport, using a Boeing 757-200 aircraft.
Additionally, Delta will add holiday service between Boston and Fort Myers from Dec. 22 – Jan. 2 using a two-class, 76-seat Embraer E-175 aircraft operated by Delta Connection carrier Shuttle America.
Expanded and Convenient Schedules
A second daily flight to Seattle-Tacoma International airport using a Boeing 737-800 aircraft.
A second daily flight to General Mitchell International Airport in Milwaukee using a two-class, 76-seat CRJ-900 aircraft operated by Delta Connection carrier Endeavor Air.
Beginning mid-December increased Orlando service with three daily trips year round.
In June 2017, Delta will offer 90 peak day departures to 26 destinations.
Serving Boston Customers with Premium Products and Amenities
Delta is the number one carrier between Boston and New York connecting business travelers with the Delta Shuttle, operated by Delta and its connection partner Shuttle America, with hourly service 16 times daily between Logan Airport and New York City's LaGuardia Airport as well as offering eight daily flights to JFK. Delta Sky Club operates two locations in Terminal A providing customers with several healthy and fresh food choices and a number of complimentary drink options including local Samuel Adams craft beer and Starbucks coffee. THE BAR at Delta Sky Club offers wines and premium spirits. SkyMiles members can use miles for premium drinks with a swipe their boarding pass.
On July 1, Delta began offering Delta Studio, the airline's industry-leading suite of onboard entertainment, free for all customers on two-class aircraft. Delta operates the world's largest Wi-Fi-equipped fleet, with more than 1,000 connected Delta aircraft, including the airline's entire fleet of 660 domestic mainline aircraft, Delta Connection two-class regional jets and 99 percent of its widebody international fleet.
Leading Transatlantic Coverage
Delta offers more capacity to Europe from Boston than any other U.S. carrier, with service to hubs in London-Heathrow, Paris-Charles de Gaulle, and Amsterdam. The airline is the only U.S. Global Carrier to offer full flat-bed seats with direct aisle access in Delta One with Westin Heavenly In-Flight Bedding featuring a full-size pillow and quilted comforter, chef-designed cuisine and Master Sommelier Andrea Robinson's wine program and an upgraded TUMI amenity kit featuring Kiehl's Since 1851 skincare products. Customers flying in Delta Comfort+ will benefit from up to four additional inches of legroom and 50 percent more recline than Main Cabin seats, as well as priority boarding and every customer will enjoy Delta Studio, which includes hundreds of complimentary movies, TV shows, songs and games and the ability to connect with Wi-Fi on every flight.
Earlier this year Delta committed to investing one percent of its pre-tax profits in the local communities where its employees live and work. As part of that initiative, Delta will commit financial support to local organizations such as Marine Toys for Tots and Boston's Children's Hospital.
Delta's service history in Boston dates back to Aug. 11, 1933, when Boston-Maine Airways (later Northeast Airlines) began service from Boston to Bangor and Portland, Maine. Northeast Airlines merged with Delta in 1972. | |||||
4750 | dbpedia | 2 | 65 | https://flyfrompti.com/ | en | Welcome to the Piedmont Triad International Airport | [
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"cheap flights",
"cheap airfare",
"pti",
"ptia",
"greensboro airport",
"fly from",
"pti"
] | null | [] | 2019-01-15T19:38:29+00:00 | Piedmont Triad International Airport Welcome to the Piedmont Triad International Airport | en | Piedmont Triad International Airport | https://flyfrompti.com/ | FRIENDLY REMINDER!
Domestic Travelers, please arrive 2 hours prior to scheduled departure.
International Travelers, please arrive 3 hours prior to scheduled departure.
Greensboro, NC
64°
Partly Cloudy
Go from NC to D.C.!
United Airlines will resume nonstop flights between PTI and Washington Dulles,
beginning October 27, 2024.
The service will connect with three of the four banks out of IAD, bringing even more connectivity for passengers leaving PTI and connecting to destinations all over the world through Washington Dulles.
From PTI to Mile High
Daily nonstop flights from Greensboro, NC to Denver, CO are here
“With the launch of the United Denver nonstop service, United Airlines is providing not only nonstop service to a new destination but also an important new gateway to other points in the West, and international flights to Asia”, said Kevin Baker, Executive Director, of Piedmont Triad Airport Authority.
Piedmont Triad Airport Authority Welcomes Marshall Aerospace
The Piedmont Triad Airport Authority welcomes Marshall Aerospace The Piedmont Triad Airport Authority is thrilled to welcome Marshall Aerospace as the latest addition to the airport's impressive campus of aerospace companies. Marshall Aerospace is a renowned aircraft... | |||||
4750 | dbpedia | 3 | 91 | https://onemileatatime.com/insights/american-airlines-minimum-connection-time/ | en | American Airlines’ 25-Minute Minimum Connection Time | [
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] | null | [
"Ben Schlappig"
] | 2022-11-09T10:29:24+00:00 | American Airlines has a 25-minute minimum connection time at some airports, which must be the shortest in the country. | en | One Mile at a Time | https://onemileatatime.com/insights/american-airlines-minimum-connection-time/ | For the longest time I refused to fly on American because of the nasty attitudes of their staff (angry black bitches) and how they screwed me over multiple times. I was going from LGA to ORD with 30min connection in PHL. Everyone boarded the LGA flight on time but there was delayed takeoff due airport traffic. And it was one of their tiny ass planes where any roller suitcase gets valet sticker at gate. We land late and the cranky lady takes her sweet time taking the suitcases off the rack. There was a passenger in a rush to avoid missing her connection and pleaded with the lady to let her get her case and the bitch wouldn't do it so the passenger shoves her aside and grabs her suitcase and rushes off. I see the attendant bypass my suitcase multiple times and politely try asking for it and the other passengers gently told me to just wait and I explain that my connection will be leaving soon and it's in another terminal. I eventually get my case and run to shuttle where there's a wait and then I get on what felt like the slowest moving vehicle in the world and then at the terminal I run to the gate and get their 7 minutes before gate closes completely out of breath and practically wheezing because I have asthma. The passenger from the previous flight is at the counter and she tells me they gave our seats away. I turn to the agent and say but you knew we were here because we checked in and boarded the first flight and it landed late but did arrive before this one was departing so why would you give away our seats. The agent says well next time don't book flights so close together. I was like excuse me?? I just put in my origin and my destination and then have to pick from the options offered by AA, why are you offering such short connections if it is not adequate time to connect!! Then she gives us our new flight which goes to BOS first so completely wrong direction and then we won't arrive in ORD until 6 hours after our original landing time and I miss all the events I had that day. When we tried to request a different option she sends us off without the slightest bit of sympathy to go look for customer service desk which of course was empty. I give up and head to my new gate where all the other passengers have already arrived and sat down and I try to ask the agent for proper boarding pass because what I was given had no seat listed and of course she gives me attitude and doesn't help. Then still out of breath from running with heavy backpack with underlying asthma I sat in one of the MULTIPLE empty handicap seats nearby because I was too exhausted to go any further hoping to finally rest and catch my breath but of course the bitch decided AA hasn't ruined my day enough and comes over and tells me to vacate the seat as it's for handicap, I move to another seat and course never ever does come occupy those seats. Seriously the entire flight had already arrived at sat down before me so I knew I wasn't stealing a seat from someone who needed it more and again there were multiple empty handicap seats right next to it.
And if you think that's bad, let me tell you about the time AA kept us on plane on runway for hours then cancelled because I quote they were not permitting overtime for the pilots and then when I called to rebook the moron mistypes and books me for 12/26 instead of 2/26. I realize it the next day when checking flight status using flight number and it came up as that route not starting until a month later. I call again and yet another A.B.B. gives me attitude even though it's AA that screwed up and insists there's nothing available until evening. I go to the airport anyway and go to AA counter and tell a white guy what happened. He doesn't say a word just starts typing away then he hands me a ticket for a flight leaving within the hour. No earlier flights available my ass. Just have to get past the A.B.B. with their bullshit.
Note to American (and all other) hiring managers: Angry black bitches who hate everyone and everything do NOT belong in customer service roles. I have not against black people in general but you all know exactly the type of person I'm talking about with their distinct tone if voice full of cold hearted attitude.
A couple thoughts after reading this piece.
While deplaning in ten minutes - then, taking zero minutes to walk and board your connecting flight fifteen minutes prior to boarding - and making a connecting flight departing 25-minutes later may smack of a need for a power to time travel, let’s view this through the prism of reality.
The airline knows you’re arriving where and when before you do. They know if any others are booked to your itinerary, and whether you have checked luggage that requires consideration.
The airline will most assuredly not give your seat away to a standby passenger in this scenario. They will more likely be paging you a final boarding call that you hear as you’re walking up to your connecting gate. So if your connecting flight is scheduled to depart at 1:00, the airline will have that door open for you up until 1:58, as you have your ticket scanned, saunter down the runway and through the airplane door at 12:59, and while you’re doing the passenger shuffle to take your seat, the forward cabin crew will be saying their “thanks a bunch see ya soons” to the ground crew as they shut and secure the planes door.
If you’re a family traveling together in this scenario, they may delay gate departure for 5-10 minutes so you have time to make your flight. The airline doesn’t want to pay you a family full of vouchers and potential hotel stays if they can avoid it.
A good rule of thumb when booking a connecting flight:
• check connecting times and be aware of your layover length before purchase.
• take your overhead into consideration. This includes whether you’re alone or have others in tow. If you’re traveling with a five year old who MUST “go potty”, the most irrational and foolish gambit one take is to minimize that urgency and contend with the consequences on the next airplane. You’ll make no friends.
• 25-minute layovers aren’t well suited for your checked luggage. This is a carry-on only proposition.
• WILDCARD: if you’re traveling alone and are worried about your connection, try to book a seat in the front half of the plane. If you have the dreaded 33B chair, ask the gate agent if anything has “become available” closer to the door. You may end up with a bulkhead seat behind first/business class.
With a little thought and planning, a 25-minute l connection time will be easy and seamless as a brisk walk around the neighborhood.
First off, I want to thank you for your efforts on this blog. I’ve read it for years, and I really should comment more as much as I travel. Keep up the excellent writing!
Regarding this topic. It’s an interesting one. I fly a lot. For the 2022 year, I’m currently Diamond with Delta as well as Exec Plat with American. I can say I’ve had many 29 minute layovers at ATL with Delta and had zero issues. If I do miss a connection, every incursion, they see my status and assist in getting me where I need to go. In some cases, they rebook me and get me to my destination even quicker than my originally scheduled flight.
American (who I was forced to start flying with since Delta pulled out of my home airport (DAY) due to covid but has since returned. It’s so frustrating flying with them. Most of their hubs are so poorly designed, making a connection on time is a nightmare. If you miss your connection, I’ve been told twice that they cannot rebook you on a new flight that flies through a different hub than your scheduled flight. Likewise, they won’t even consider an adjacent airport to fly you into (like DAL vs. DFW, or EWR instead of JFK).
The percentage of Delta flights that have gotten to my first hip on time is easily over 90%. That percentage drops to maybe 50% on American. It’s not the 25min MCT that kills you on American. It’s their lack of actually getting you to your gate on time.
I could rant all day long about American, but in the end, if I did not have status and flying for personal reasons, the cost is always the #1 factor. People don’t ever look at Connection times when they can save cash. | |||||
4750 | dbpedia | 1 | 67 | https://www.flysanjose.com/ | en | San José Mineta International Airport | https://www.flysanjose.com/sites/default/files/favicon32x32.ico | https://www.flysanjose.com/sites/default/files/favicon32x32.ico | [
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] | null | [] | null | Official airport website of San José Mineta International Airport, located in the heart of Silicon Valley in San Jose, California. Designed to provide the information you need quickly and easily. From flight schedules and airport maps to on-site services, we hope to make your travels as trouble-free as possible. | en | /sites/default/files/favicon32x32.ico | https://www.flysanjose.com/ | Whatever your final destination may be, getting there will go a lot smoother with a few things to know about flying from SJC.
TSA recommends that you arrive 2 hours prior to scheduled departure for check in and security processing for domestic flights and 3 hours prior for international flights. | |||
4750 | dbpedia | 1 | 88 | https://www.tripsavvy.com/all-about-delta-air-lines-53722 | en | Everything You Need to Know About Delta Air Lines | [
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"www.facebook.com"
] | 2007-01-10T12:19:50-05:00 | Need information about Delta Air Lines? Click here for details on areas including seat maps, phone numbers, and other essential flying information. | en | /favicon.ico | TripSavvy | https://www.tripsavvy.com/all-about-delta-air-lines-53722 | Edited by Benet Wilson
Atlanta-based Delta was founded in 1924 as the Huff Daland Dusters crop-dusting operation in Macon, Ga. The company moved its headquarters to Monroe, La., a year later. Its fleet of 18 Huff-Daland Duster Petrel 31 planes is the largest privately owned fleet in the world, flying south to Florida, north to Arkansas and west to California and Mexico.
In 1927, Huff Daland began offering its services in Peru and operated the first international mail and passenger route on the west coast of South America (Lima to Paita and Talara) for Pan Am subsidiary Peruvian Airways in 1928. That same year, C. E. Woolman bought Huff Daland Dusters and renamed the company Delta Air Service to honor the Mississippi Delta region it served.
In 1929, Delta operated its first passenger flights over route stretching from Dallas, Texas to Jackson, Miss., via Shreveport and Monroe, La., using a Travel Air S-6000B planes, which carry five passengers and a pilot.
In the 1930s, the airline started service out of Atlanta, changed its name to Delta Air Lines, and stepped up its passenger service offerings. In the 1940s, it moved its headquarters to Atlanta, put air stewardesses aboard its Douglas DC-2 and DC-3 flights, started flying cargo and started offering coach class between Chicago and Miami.
The 1950s saw Delta create the hub-and-spoke system, where passengers are brought to a hub airport and transferred to their final destinations. It also unveiled the iconic Widget logo and launched DC-8 jet service. In the 1960s, Delta launched Convair 880 and DC-9 jet service, flew the first flight connecting Atlanta and Los Angeles and activated the electronic SABRE reservations system.
Delta launched Boeing 747 service in the 1970s. It also merged with Northeast Airlines, introduced Lockheed L-1011 jet flights and began flying between Atlanta and London. And in 1979, the carrier celebrated its 50th anniversary.
In the 1980s, the airline launched the frequent flyer program that would become Sky Miles, watched its employees raise $30 million to buy a Boeing 767 dubbed "The Spirit of Delta" and merged with Western Airlines. In the 1990s, it bought Pan Am's trans-Atlantic routes and the Pan Am Shuttle, unveiled its website and expanded into Latin America. In the 2000s, it acquired Northwest Airlines, filed for Chapter 11 bankruptcy protection and added flights to 124 new nonstop routes and 41 destinations.
Delta and its Delta Connection carriers offer service to 323 destinations in 57 countries on six continents and operates a mainline fleet of more than 800 aircraft. The airline is a founding member of the SkyTeam global alliance. Delta and its alliance partners offer travelers more than 15,000 daily flights in key hubs and markets including Amsterdam, Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York-JFK and LaGuardia, London Heathrow, Paris-Charles de Gaulle, Salt Lake City, Seattle, and Tokyo-Narita.
Headquarters / Main Hub:
Delta was founded in Monroe, Louisiana. Its corporate headquarters has been located at Hartsfield-Jackson Atlanta International Airport since 1941.
Official Website:
Delta has a robust website with information for customers including booking trips, cars, hotels and vacation packages; look at flight status; check-in for boarding passes and luggage tags; the SkyMiles frequent flyer program; fare sales; weather advisories; the airline's ground and inflight experience; the Sky Club; the airline's credit card; contract of carriage; and news.
Seat Maps:
Need to find your seat, figure out how much space you have for carry-ons? Delta Air Lines lets you see the dimensions, seat numbers and maps, entertainment options, and much more on their fleet of aircraft, here.
Phone Number:
Do you have to speak with someone in Delta, call in a reservation, or claim a refund? Here you will find a directory with Delta Air Lines phone numbers.
Frequent Flyer / Alliance:
Join Skymiles, manage your account, and learn how to earn, use and transfer miles here. Get more details about the SkyTeam Alliance here.
Major Crashes / Incidents:
Delta's deadliest crash occurred on August 2, 1985. The flight took off from Fort Lauderdale and crashed at Dallas-Fort Worth International Airport, killing 133 passengers and crew on board. Thirty four passengers survived. The story of the crash was later turned into a television movie, and many changes were made to pilot wind shear training, weather forecasting, and wind shear detection.
Airline News From Delta:
For the latest Delta Air Lines news alerts in different languages, check out its news hub.
Interesting Fact About Delta:
A Delta Air Lines flight from from Gulfport-Biloxi to Hartsfield-Jackson on December 28, 2015, carried the 100 millionth passenger to arrive at the airport, a record for any airport in the world. The carrier also has the largest in-house meteorology team -- 25 strong -- in the world. These meteorologists provide comprehensive, detailed forecasts that help the airline make decisions that affect operation of the global fleet. | ||||
4750 | dbpedia | 2 | 32 | https://www.philippineairlines.com/en/before-you-fly/at-the-airport/connecting-flights | en | Connecting flights | [
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] | null | [] | null | en | /-/media/project/pal/favicon/apple-touch-icon.png?h=180&w=180&hash=AE8FB7DF8B5DF587A3A6BFDE808DBBD4 | null | Do I have to check in again for a connecting flight?
Passengers with a connecting flight with PAL can take advantage of the convenient check-through amenity, allowing a one-stop check-in for those originating from any PAL station with connecting flights to any PAL destination. In the case of a connecting flight with a different airline, the baggage will be checked through only if the itinerary is under one ticket. Additional conditions apply for flights with a connection to any domestic destination in Thailand,
Note: It may not be possible to check bags through at Suvarnabhumi Airport (BKK) for domestic connections to Koh Samui, Khon Kaen, Ubon Ratchatthani, Udon Thani, and Krabi via Thai Airways, Lampang and Sukhothai via Bangkok Airways, and all domestic connections via Thai Smile. For further instructions, please inquire with the check-in agent.
Do I need to collect luggage on a connecting flight?
Whether or not you need to collect your luggage on a connecting flight depends on your itinerary and whether your bags have been checked through to your final destination. If your bags have been checked through, you do not need to collect them during your layover. However, if your bags are not checked through, you must collect them at the layover airport and recheck them for your next flight.
When connecting from an international to a domestic flight, it is important to note that even if your bags are checked through, you may still need to collect your luggage at the country's point of entry, have them cleared by customs, and then return them to the baggage assistance desk. The bags will then be transported and loaded onto your connecting domestic flight, depending on the airport. If you have any questions or concerns about this process, the check-in counter agent should be able to assist you.
What is the recommended time allowance between connecting flights?
It depends on the airport and airline and whether your flights are domestic or international. PAL's Minimum Connecting Time (MCT) varies depending on your itinerary. Please refer to the MCT timetable in Philippine airports for details.
Do I need a separate boarding pass for a connecting flight?
If you are flying with PAL and have a connecting flight, you may be able to obtain all of your boarding passes during your initial check-in. However, please note that PAL can only issue boarding passes for connections with other airlines if those airlines are partners of the IATA Thru Check-in (IATCI) program. If your connecting flight is with an airline not part of the IATA Thru Check-in program, you will need to obtain your boarding pass from them directly.
Partners of the IATA Thru Check-in (IATCI) Program: Air Canada (AC), All Nippon Airways (ANA) (NH), American Airlines (AA), Bangkok Airways (PG), China Airlines (CI), El Al Israel Airlines (LY), Etihad Airways (EY), Flydubai (FZ), Hawaiian Airlines (HA), Jet Airways (9W), Philippine Airlines Express (2P), Qatar Airways (QR), Singapore Airlines (SQ), Sri Lankan Airlines (UL), Swiss International Air Lines (LX), Turkish Airlines (TK), Vietnam Airlines (VN), and WestJet (WS).
What is the Minimum Connecting Time?
The Minimum Connecting Time (MCT) is the shortest time required to allow you to timely connect between two flights. You must allow at least the required MCT or longer in able to timely connect to your flight, provided you connect to your next flight within the day or 24 hours from your arrival. It varies depending on the airport, the airline, and whether your flights are domestic or international. Please refer to the MCT timetable in Philippine airports for details.
How much baggage is allowed for connecting flights?
The baggage allowance for connecting flights may vary depending on the airline and the class of service you are flying with. It is recommended that you check the PAL Baggage Allowance and Fees page for information. In the case of connecting flights with other airlines, please check their website or contact them for specific details regarding the baggage allowance policy.
Do you have to go through security again during a layover?
It depends on the airport and the airline. Some airports require passengers to go through security again during a layover, while others allow passengers to proceed directly to their next flight.
If my connecting flight departs from a different terminal at the Ninoy Aquino International Airport in Manila, what are my transportation options for traveling to that terminal?
If both of your flights are with PAL or part of a single-ticket itinerary with another airline, we provide a shuttle transfer between NAIA terminals 1 and 2, as well as for those connecting from Terminal 1 to Terminal 3 on PAL codeshare flights. However, if your flights are with a different airline under a separate ticket, you may take MIAA’s free shuttle service or other transportation option to move between the terminals.
How do you board a connecting flight?
To board a connecting flight, you should refer to the gate information printed on your boarding pass, which will direct you to the designated gate for your flight. Follow the instructions and proceed to the indicated gate for your connecting flight. Make sure you are also in the correct terminal for airports with different terminals.
Is it necessary to adhere to an airport’s travel rules and regulations when connecting to a certain destination?
Passengers are generally not required to present additional requirements or documents if they remain inside the airport during a layover to connect to another international destination. However, it is important to note that some airports may have specific requirements for transiting passengers, such as complying with immigration, health, and security regulations that apply to the country or region you are traveling to. Some airports may require additional documentation, such as a transit visa, to be presented upon arrival. It is crucial to stay informed about any changes in travel policies or restrictions that may affect your travel plans. We strongly advise checking the government website of the country you will be connecting to or the website of the concerned airport to ensure compliance with all requirements.
What happens if I miss my connecting flight?
If your itinerary is under one ticket, and if you miss your connecting flight due to reasons beyond your control, such as a delay on your first flight, the airline may rebook you on the next available flight to your destination. However, if you miss your connecting flight due to your own fault, such as arriving late at the gate, PAL may charge a fee to rebook you on a later flight.
How do I find my connecting gate at the airport?
You can find your connecting gate by checking the airport’s flight information display screens, which typically display gate numbers and departure times for all flights. Alternatively, you can ask for assistance from airport staff or follow directional signs to the appropriate gate.
Can I leave the airport during a layover at a Philippine Airport?
Yes, you may be able to leave the airport during a layover, depending on the length of your layover and the visa requirements of the country you are visiting. However, it is important to factor in the time it takes to clear immigration and security when planning to leave the airport.
Do I need to re-clear customs during a layover?
This depends on the country and airport you are connecting to. In some cases, you may need to clear customs during a layover if you are entering a new country. However, if you are connecting within the same country, you may not need to go through customs again.
When connecting from an international to a domestic flight, it is important to note that even if your bags are checked through, you may still need to collect your luggage at the country's point of entry, have them cleared by customs, and then return them to the baggage assistance desk. The bags will then be transported and loaded onto your connecting domestic flight, depending on the airport. Please inquire directly with the check-in counter agent for details.
Can I book a hotel for my layover?
Whether or not you can book a hotel for your layover depends on the specific airport where you will have your layover. If the airport permits it, you may be able to book a hotel, especially if your layover is more than a few hours. Numerous airports have hotels or lounges situated within the airport or nearby. Another option is to book a hotel offsite and arrange transportation to and from the airport.
Is there food or shopping available during a layover?
Yes, most airports have a variety of dining and shopping options available for passengers during a layover. The availability of food and shopping options may vary depending on the airport and the time of day.
What happens if my connecting flight is canceled?
In the event that your connecting flight is cancelled and all of your flights are with PAL, you may be offered the option to rebook on the next available flight to your destination or receive a refund for the affected portion of your journey. If your connecting flight is with another airline, it is advised to approach their ground staff or contact them directly. You can also check the flight information display screens for updates on alternative flights or compensation options.
What happens if I do not show up for my connecting flight with PAL?
Tickets should be used in sequence as stated in the Conditions of Carriage that governs the terms of your ticket. If you do not show up for a flight (your “Missed Flight”) with connecting and/or returning flights, these onward or return flights will be automatically canceled.
As such, the “No-Show Downline” Cancellation is an automatic cancellation of your return or onward booking once the Missed Flight is tagged as “Non-User” or “No-Show” at the airport.
You may go to No-Show Downline Cancellation to learn more about this. | ||||||
4750 | dbpedia | 1 | 71 | https://www.buffaloairport.com/ | en | Buffalo Niagara International Airport | [
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] | null | [] | null | en | /media/nfxjaugh/icon-bnia.png | https://www.nfta.com/ | The Aira app connects travelers with professionals who are trained to assist people who are blind or have low vision. The technology allows an agent, through a smart phone camera, to aid in navigating the roadways for the client as well as checking bus times, and other tasks.
Please note that the Buffalo Niagara International Airport is a cash-free facility. There are, however, food vending machines that accept cash both pre and post security. | ||||||
4750 | dbpedia | 3 | 68 | https://www.indianeagle.com/traveldiary/detroit-metropolitan-airport/ | en | Everything You Need to Know about Detroit Airport (DTW) | [
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] | 2022-09-01T18:30:50+00:00 | Check out this detailed guide to Detroit Metropolitan Airport for information about airport terminals and the passenger services at DTW. | en | Travel Blog | Travel Inspiration, Tips and News | Travel Diary | https://www.indianeagle.com/traveldiary/detroit-metropolitan-airport/ | Covering a massive 4,850 acres of land, Detroit Metropolitan Airport is one of the major US international airports. It is simply referred to as DTW or Detroit Metro Airport. For those looking for the Detroit Metro Airport address, the Detroit Metropolitan Airport (DTW) is situated in a suburb of Detroit known as Romulus, 18 miles southwest of downtown Detroit. In addition to being among the biggest airline hubs in the US, it also serves as the second largest hub of Delta Air Lines and is the busiest airport in Michigan. It handled more than 23 million passengers in 2021. 39 states across the US and 30 destinations worldwide are served by flights to and from Detroit Metro Airport.
Detroit Airport Quick Information:
Airport Code: DTW
Year Established: 1930
Location: 11050 W G Rogell Dr #602, Detroit, MI 48242
Terminals: 2
Runways: 6
Detroit Metropolitan Airport Terminals:
The Detroit Metropolitan Airport (DTW) has two terminals, which are:
McNamara Terminal
Evans Terminal (North Terminal)
The McNamara Terminal is also referred to as Detroit Airport Delta Terminal as it is used primarily by Delta Air Lines and its SkyTeam alliance partner airlines. You will find Concourses A, B, and C at the terminal along with more than a hundred gates. The rest of the airlines operate out of the North Terminal. There is only one Concourse at this terminal – Concourse D. Both terminals are connected via shuttles operating between them. The Detroit Airport terminal map will help you have a detailed look at the terminal setup.
Passenger Services at Detroit Metropolitan Airport:
Detroit Airport Clubs & Lounges
Be assured that there are plenty of airport lounges you can use when booking Detroit to India flights or vice versa. Since Detroit Metropolitan Airport (DTW) is a major hub for Delta Air Lines, you can expect to find a vast number of Delta Sky Club Lounges. All of these lounges are situated at the McNamara Terminal. A couple of Lufthansa Lounges can be found in the North Terminal in addition to a few senators as well as business lounges. For details on who can access the lounges, check the airline’s official website.
Food and Shopping
The best eating options at Detroit Metropolitan Airport (DTW) are found at the McNamara Terminal. Popular restaurants and eateries include Zingerman’s Bakehouse, Andlamo, and Plum Market Wine Bar & Cafe among others. The North Terminal features some good options as well such as McDonald’s, Earl of Sandwich, and TGI Fridays among others. When it comes to shopping at Detroit Metro Airport, there are a number of stores such as Brooks Brothers, CNBC, Brookstone, and Creative Kidstuff among others offering a variety of gift items and souvenirs.
Car Rentals at Detroit Metro Airport
There is a car rental camp located on the northeast corner of the Detroit Metropolitan Airport (DTW) which is where you will find several car rental companies operating out of. The agencies run their own shuttles to and from the terminals. Car rental agencies you can expect to find here are Alamo, Hertz, Thrifty, National, and Avis among others. It is recommended you book ahead of arrival.
Parking at DTW Airport
Passengers have a myriad of parking options at the Detroit Metropolitan Airport, which boasts more than 19,000 parking spaces. The McNamara Terminal Parking Structure and the Big Blue Deck are the two parking garages. While the McNamara Terminal Parking offers long-term, short-term, and valet parking, the Big Blue Deck has options for long-term and short-term parking. Additionally, passengers can head to the Green Surface parking lot to park closest to the terminals. You’ll find that Detroit Metro Airport parking is actually one of the most convenient ones around. A pedestrian bridge connects the terminals with the parking structure.
Lost & Found Services
The TSA Lost and Found office is to be contacted should passengers lose something at the Transportation Security Administration. In case an item is misplaced in a ground transportation vehicle, then the Ground Transportation Provider can be contacted directly. If passengers lose something anywhere else in the terminals, they can file a complaint with the WCAA Police. This service is helpful to Detroit Airport departures and Detroit Airport arrivals both.
Detroit Metro Airport Ambassadors
Detroit Metropolitan Airport (DTW) has several dedicated ambassadors dressed in distinct blue vests manning the length and breadth of it. Passengers are provided all types of assistance they could possibly need, be it checking flight status, getting their way around, directions to ground transportation, or help with baggage claim among other things. The Airport Ambassadors are placed at every information desk of the terminals.
Wi-Fi facility
Wi-Fi access is offered at both Detroit Metropolitan Airport (DTW) terminals for the convenience of passengers. Travelers can easily get online and stay in touch with loved ones while at the airport. This is a convenient facility for business travelers who need uninterrupted internet access to keep up with their work while on the go.
Foreign Currency Exchange Services
Both terminals of Detroit Metropolitan Airport (DTW) offer Travelex Currency Exchange services to passengers passing through the airport. If you check the Detroit Metropolitan Airport website, you will find their contact information. You can call to find out details of the currency exchange service.
Special Assistance
Detroit Metropolitan Airport (DTW) offers special assistance to passengers who require it. They provide wheelchair services apart from assistance to travelers with disabilities, unaccompanied minors, pregnant women, those traveling with infants, and travelers with pets among others. Check the Detroit Metropolitan Airport website for further details on this.
Other services and facilities available for passengers at DTW Airport include:
Baby-changing facilities
Play areas for kids
ATMs
Pet Relief Areas
Shoeshine service
Airport Volunteer Station
Reflection rooms for prayer, yoga, and meditation
FAQs
How to transfer between terminals at DTW Airport?
Passengers can take the Westin Shuttle that departs every 10 minutes to transfer between the two terminals at Detroit Metro Airport.
What are the transportation options from the airport to downtown Detroit?
There are several ways to reach downtown Detroit from the airport, and these include Metro Cars, Metro Cab, and the SMART/FAST bus service.
Which airlines have lounges at Detroit Metro Airport?
Delta Airlines and Lufthansa offer lounge access to their passengers at Detroit Airport.
Are there Electric Vehicle (EV) parking stations at the DTW Airport?
Yes, EV parking is available at the McNamara and Big Blue Deck parking facilities, at no extra cost. | |||||
4750 | dbpedia | 2 | 24 | https://community.ricksteves.com/travel-forum/transportation/help-delta-is-only-giving-me-55-min-connection-time-to-board-for-international-flight | en | Help! Delta is only giving me 55 min connection time to board for international flight!! | [
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] | 2019-09-03T21:24:16+00:00 | I hope someone can offer suggestions with this because it is making me quite nervous. We have tickets to travel to Brussels from Chicago in late October via Delta Airlines. We fly from ORD to JFK and only have 55 minutes from landing to departure of our flight overseas. We are not allowed to ch... | en | https://community.ricksteves.com/travel-forum/transportation/help-delta-is-only-giving-me-55-min-connection-time-to-board-for-international-flight | Was the 55 minute connection on your original ticket, or due to an involuntary flight change on Delta's part which revised the (original) itinerary and shortened your connection? If the former, then you have to just hope for the best (and be prepared to be put on the next available flight if you miss your connection) OR you can elect to change the ticket with the change fees and difference in price that will be involved. Flights are notoriously late leaving from Chicago (to confirm, look up that flight by flight # on the JFK website to see how often it gets in on-time or late, and how late). If Delta changed your original ticket and the itinerary change is substantial enough, then Delta is obligated to give you a better itinerary without an extra fee (and yes, it will involve reissuing the ticket because it will have a whole new itinerary). So the answer depends on the circumstances of your original ticket.
Here's the connecting info (https://www.jfkairport.com/at-airport/connecting-flights). You're at the mercy of the connecting bus but it will save you time to get to that bus as quickly as you can. You never know. The flight may depart late and you may get lucky. You would be incredibly lucky if Delta changed your ticket for free since it sounds like the itinerary change was insignificant. I wouldn't assume that you'll be seated at the back of the plane. If you can check in even 24 hours in advance, snag seats at the front if possible.
Of course, it goes without saying, but if you can't change your itinerary, then know what Plan B is (when is the next flight out?).
I'm assuming you got the Basic Economy ticket with that price. If you booked the whole flight through Delta, I believe they have to put you on another plane if you miss your connection. I can't for the life of me imagine why Delta would have such a close connection time for an international trip. I agree to keep calling their customer service. Ask them what happens if you don't make that connection if the flight from Chicago is late. Will they hold the plane to Brussels for you? Also see how much it would cost to change the ticket (if they allow it) to a more reasonable connection time. It may be worth it to pay it for the peace of mind. Good luck!!
The low cost of the ticket, combined with not being able to select seats, would seem to indicate that these are Basic Economy tickets. So, no changes allowed, and they will assign you a seat at check in. The MCT for domestic-international at JFK when changing terminals is 50 minutes, so it's legal, but really tight. As noted above, have a plan B. Research other Delta flights that leave later for other cities in Europe. Write them down, as well as whatever connectors you would need in Europe to get you to your destination. If you do miss your second flight and have to re-book, things go much more smoothly if you can feed the agent what flights you want. And, also as noted, flights are sometimes delayed--good if it's your second flight, bad if it's your first. I wish you the best.
Sorry, you chose a tight connection (Yes, they shortened it, but as you said, by a few minutes) to get a heavily discounted ticket in the lowest fare class. I suppose when choosing a ticket, you could have taken a ticket with a leisurely transfer, but it would have cost maybe double, or more. To expect that Delta would change at no cost is a bit unrealistic, basically not their problem. You can be assured that you will still get to Brussels, yes, it could be delayed, but if all goes OK, that is enough time to transfer and very likely you will arrive in NY early. Just accept it and be prepared to move quickly.
You scored a deal with a $300 RT fare from ORD to BRU. With that price, I assume you booked Basic Economy? If so, no changes are allowed. Still, no worries. One, airlines add some fluff time to their routes in that flights typically can land as scheduled even with a 30 min delay. You may actually land with more than 55 minutes to spare. If not, make your way to your connection at JFK and if you don’t make it, it is on Delta to put you on the next flight. Delta does not want you to miss the flight. If you do miss it, Delta will be obligated to put you on the next available flight with seats. If you get pushed to a later flight, demand access to their sky lounge as the JFK lounge has a nice outdoor bar area. Have a couple drinks and be ready to board the next flight. If, for some reason, the next available seats are the following day, they will owe you hotel and meals. So , you see, it is in Delta’s interest that you make the flight. I suppose if you still are worried about this, I would probably lean towards NOT checking a bag-just in case you miss your connection but your bags don’t.
I had a similar situation last November with Delta. We flew from Phoenix to Minneapolis on our way to London. In Minneapolis we only had 57 minutes for our layover to Heathrow. I also didn’t realize this when I made the tickets so began to panic. When I called Delta I was told there was not much I could do. I decided to just go with it and hope for the best. Luckily our departure gate was right next to our arriving gate and we had no timing issues. Is there a chance that either of your terminals could change and perhaps you’d be closer? I’ve not been to JFK in years so can’t recall what the situation is as far as terminals goes. MSP is also a smaller airport I know. If not, I would just ask to get put on the next flight to your destination. After I experienced this issue I wondered why an airline would make such close departure times. I’m sure this happens more often than we think. I am sure that all will work out well.
I think everyone else has already covered the fact that Basic Economy tickets have some restrictions in exchange for those lower fares. (BTW, that is a GREAT price for RT!!!)
So, if this is your situation, there are a couple of things which you can do.
--As soon as the flight from Chicago lands at JFK, take your phone off airplane mode and search to see what your connecting gate will be. This is important. You'll want to know which direction you need to go.
--You may want to download the Delta app and register with them in order to take advantage of all the features of their app. Also a frequent flyer number will put you one ahead of anyone with a problem who doesn't have a frequent flyer number with Delta.
--Since you'll probably be in the back, you'll have time to collect your carryon luggage while the front of the plane is exiting. Be prepared to move as soon as you can without running down any other passengers.
--Once you exit the plane, head directly for your next gate. Power walk if you can't run. Do not pause for the bathroom, water fountain, food or any other distraction.
If you miss the connection through no fault of your own, Delta will put you onto the next flight with available seats. While this certainly isn't plan A, it's good to know that you won't be stranded in JFK and required to purchase more tickets.
One other thing you might do is inform the flight attendant that you have a very tight connection when you land. Sometimes flight attendants have made announcements requesting passengers to remain seated in order to let a few people at the back of the plane out first because they're going to have to run to make their next flight. There's no guarantee that they'll do this, and there's no guarantee that fellow passengers will be accommodating. But it never hurts to politely ask.
Good luck & have a wonderful trip!!!
First, don't be sure you have to change terminals. Gates change all the time. But if they do, there is a free shuttle between terminals. This is airside. Do not try to change terminals by going out and using the Airtrain. By staying airside you do not have to go through security again at JFK.
Know which gates you need. Terminal 4 is very big and long. The shuttle bus makes two stops. Find which stop is closest to your gate and use it. It should save you time.
Think of this as a lesson learned. You got an ubelievable airfare but in return Delta is offering you nothing extra. The Basic Economy fare is there strictly to compete with the discount airlines. They are making no money off your ticket. (And good luck demanding lounge access on a Basic Economy ticket.)
Thanks to everyone for all these suggestions. I think I will try them all. I will probably wait a month and call Delta to see if a terminal has been assigned at JFK, if both arrive and depart from Terminal 4, them no problem. If not, I can again ask for earlier flight out of Chicago or if second flight will wait for us. If declined, I will ask FA if we can deplane early.
If all fails, we will move as quickly as possible to get to the Delta shuttle to go to terminal 4 without leaving secured area and having looked at a map of JFK prior. If we miss the flight, I will have looked at alternate flights for Delta to put us on.
Lesson learned about really looking at connection times!
I haven't experienced the gate check thing in a foreign/connecting flight situation. But as described above, it was a special "pink tag" put on my bag, and I had to stop and retrieve it on the jetway when we landed, after the crew unloaded the gate-checked bags from the hold and brought them up to the jetway. It was a regional jet and it didn't take long. But I had to stop to get my bag right there.
I'd be surprised if the airline staff at the gate have access to the bag check system that would allow them to check the bag through to a connecting flight from the gate. AFAIK, "gate check" is a separate thing from the regular bag check and bag handling system. | ||||||
4750 | dbpedia | 2 | 73 | https://www.prnewswire.com/news-releases/delta-to-fly-boeing-717s-on-west-coast-shuttle-300028887.html | en | Delta to Fly Boeing 717s on West Coast Shuttle | http://photos.prnewswire.com/prnthumb/20090202/DELTALOGO | http://photos.prnewswire.com/prnthumb/20090202/DELTALOGO | [
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"Delta Air Lines"
] | 2015-02-02T10:00:00-05:00 | /PRNewswire/ -- Delta Air Lines (NYSE: DAL) will introduce Boeing 717 aircraft on eight of the 15 daily flights between Los Angeles International and San... | en | /content/dam/prnewswire/icons/2019-Q4-PRN-Icon-32-32.png | https://www.prnewswire.com/news-releases/delta-to-fly-boeing-717s-on-west-coast-shuttle-300028887.html | LOS ANGELES, Feb. 2, 2015 /PRNewswire/ -- Delta Air Lines (NYSE: DAL) will introduce Boeing 717 aircraft on eight of the 15 daily flights between Los Angeles International and San Francisco International airports in June, offering 40 percent more seats on its hourly nonstop Delta Shuttle.
"Our Delta Shuttle on the West Coast is designed to connect Silicon Beach to Silicon Valley and make doing business between Los Angeles and San Francisco easier, more enjoyable and more productive," said Ranjan Goswami, Delta's vice president of Sales – West. "As we continue to grow in Los Angeles, upgrading to fuel-efficient 717s on a majority of our daily Shuttle flights is a logical next step in strengthening our position in this important market."
Delta launched its hourly nonstop Delta Shuttle product from Los Angeles to San Francisco in September 2013, adding a California perspective to its long relied-upon New York-based Shuttle. The mainline 717s seat 110 passengers and offer access to power from every seat. The remaining seven daily West Coast Shuttle flights will continue to be operated by Delta Connection partner Compass Airlines using 76-seat Embraer E175 aircraft. All Shuttle flights offer access to First Class and Economy Comfort seating and feature Wi-Fi service, as does nearly every domestic Delta flight out of Los Angeles.
In December, Delta introduced regional craft beers to bring local options to customers on domestic flights. Delta's West Coast Shuttle features beers from Lagunitas Brewing Company (Petaluma, Calif.) and Stone Brewing Company (Escondido, Calif.). Customers flying the Delta Shuttle between Los Angeles and San Francisco also enjoy:
Check-in as close as 30 minutes prior to departure
Dedicated check-in counters exclusively for Shuttle customers
Gates located near security
Complimentary newspapers
Complimentary onboard snacks provided by Luvo, a California-based lifestyle food brand, offering great-tasting, good-for-you food
Complimentary beverages in-flight, including craft beer and wine in all classes of service
The 717 upgrade on the West Coast Shuttle is the latest in a series of investments in Los Angeles by the airline. Last month, Delta announced plans to begin daily nonstop service to Shanghai in July. Pending foreign government approval, seasonal service from Los Angeles to Managua, Nicaragua, will also begin this summer. These new routes build on Delta's expansion in both international and domestic service from Los Angeles in recent months, including London-Heathrow in October; Dallas* and Austin, Texas* in November; and Vancouver, Canada* in December.
*Flight operated by Delta Connection carrier Compass Airlines
From Los Angeles, Delta currently operates 154 peak-day departures to 48 destinations. At the airport, travelers passing through Los Angeles continue to enjoy the benefits of the $229 million expansion and enhancement of Terminal 5 at LAX, scheduled for completion in May 2015. Once onboard, Delta supports and markets the music of emerging artists and short-form content creators through exclusive partnerships that provide in-flight content for customers, who can now enjoy free entertainment from every seat out of Los Angeles through the new Delta Studio product.
About Delta
Delta Air Lines serves more than 170 million customers each year. Delta has ranked No.1 in the Business Travel News Annual Airline survey for four consecutive years, a first for any airline. Additionally, Delta was named the 2014 Airline of the Year by Air Transport World magazine and was named to FORTUNE magazine's top 50 Most Admired Companies in addition to being named the most admired airline for the third time in four years. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 327 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. The airline is a founding member of the SkyTeam global alliance and participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia as well as a newly formed joint venture with Virgin Atlantic. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with key hubs and markets including Amsterdam, Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York-JFK, New York-LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Seattle and Tokyo-Narita. Delta has invested billions of dollars in airport facilities, global products, services and technology to enhance the customer experience in the air and on the ground. Additional information is available on delta.com, Twitter @Delta, Google.com/+Delta, Facebook.com/delta and Delta's blog takingoff.delta.com.
Logo - http://photos.prnewswire.com/prnh/20090202/DELTALOGO
SOURCE Delta Air Lines
Related Links | |||
4750 | dbpedia | 2 | 53 | https://binghamtonairport.com/ | en | Greater Binghamton Airport | [
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] | null | [] | 2021-04-16T04:30:02+00:00 | Welcome to THE Greater Binghamton Airport Access Hundreds of Destinations from Your Local Airport, BGM With larger planes and the addition of new service, flying from your hometown airport just got even better! Daily flights to Detroit (DTW) allow for hundreds of connections with just one stop. Delta service has also been upgraded from a […] | en | Greater Binghamton Airport | https://binghamtonairport.com/ | Access Hundreds of Destinations from Your Local Airport, BGM
With larger planes and the addition of new service, flying from your hometown airport just got even better! Daily flights to Detroit (DTW) allow for hundreds of connections with just one stop. Delta service has also been upgraded from a 50-seat jet to a 76-seat dual-class aircraft, making room for more passengers and the availability of first class. Nonstop service to Orlando, Florida on Avelo Airlines adds an easy, affordable option to get out of the cold and enjoy some sunshine.
Fly Local. Fly BGM!
Discover How Easy Flying Can Be
Greater Binghamton Airport is the ideal choice for travelers coming to and from Binghamton, Johnson City, Vestal, Endicott, Owego, Cooperstown, Norwhich, Greene and many other Twin Tier and Southern Tier Cities and towns.
There are so many reasons to fly local out of BGM:
Easy Access to Hundreds of Destinations
BGM offers daily, commercial, direct flights on Delta Air Lines. Our travelers have access to hundreds of destinations with just one stop in Detroit.
BGM now also offers new nonstop service to Orlando, Florida on Avelo Airlines.
Take advantage of the many amenities off by BGM and book today!
Arrive to gate without the wait. From parking lot or rental car drop off to your gate takes only minutes.
Download the Fly BGM app for fast access to information, reservations and more.
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For Flights Updates and Important Information Download our Greater Binghamton Airport App at:
Greater Binghamton Airport's Official App gives travelers free access to real-time flight arrival and departure information. Informative tabs offer quick links to airport parking information, ground transportation options, and directions from various cities nearby. The app provides the information you need to take advantage of the many amenities offered by BGM.
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Discover Opportunities to Help Your Business Grow Through the Greater Binghamton Airport. | |||||
4750 | dbpedia | 1 | 5 | https://www.prnewswire.com/news-releases/delta-air-lines-expanding-service-in-new-york-los-angeles-88424502.html | en | Delta Air Lines Expanding Service in New York, Los Angeles | [
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"Delta Air Lines"
] | 2010-03-18T01:00:00-04:00 | /PRNewswire-FirstCall/ -- Delta Air Lines (NYSE: DAL) today announced expanded service in Los Angeles and New York, two of the nation's top markets for... | en | /content/dam/prnewswire/icons/2019-Q4-PRN-Icon-32-32.png | https://www.prnewswire.com/news-releases/delta-air-lines-expanding-service-in-new-york-los-angeles-88424502.html | ATLANTA, March 18 /PRNewswire-FirstCall/ -- Delta Air Lines (NYSE: DAL) today announced expanded service in Los Angeles and New York, two of the nation's top markets for business travelers. The expansion includes:
A new business shuttle service with 11 daily round-trip flights between New York-LaGuardia and Chicago O'Hare International airports, replacing existing, less-frequent service between LaGuardia and Chicago Midway.
New nonstop service between Los Angeles International Airport and four U.S. cities – Columbus, Ohio; Hartford, Conn.; Raleigh-Durham, N.C.; and San Francisco.
(Logo: http://www.newscom.com/cgi-bin/prnh/20090202/DELTALOGO )
"The addition of Chicago O'Hare to the Delta Shuttle from New York and our ongoing expansion at Los Angeles International Airport underscore Delta's commitment to providing our customers superior service between America's preferred business airports," said Glen Hauenstein, Delta's executive vice president – Network Planning and Revenue Management.
New York-Chicago
Delta's new hourly shuttle service between New York-La Guardia and Chicago O'Hare will begin June 10 and replace existing flights between LaGuardia and Chicago Midway. The flights, which are a strategic part of Delta's commitment to expand in New York, will operate between Delta's convenient Marine Air Terminal at LaGuardia and O'Hare's Terminal 2.
In advance of the launch, Delta will install new dedicated Shuttle check-in and self-service kiosks at O'Hare, which will become a new Delta Shuttle station. The kiosks feature the ability to purchase tickets for travel that day to LaGuardia, replicating the speed and convenience that customers enjoy in other Delta Shuttle markets. The airline also will assign the Chicago-New York flights to dedicated gates located nearest to O'Hare's Terminal 2 security checkpoint and offer complimentary morning coffee, tea and newspapers to customers departing from these gates.
Flights on this route will be operated with Embraer 175 jets equipped with 12 seats in First Class and 64 seats in Economy Class. Both cabins are configured with no middle seats. Delta's enhanced onboard Shuttle product will be offered in both classes, including meals in First Class, and, in economy, bagels on departures before 10 a.m. and complimentary wine and Sam Adams beer.
With the addition of Chicago O'Hare, Delta will be the only airline offering shuttle services to New York's top three business markets: Chicago O'Hare, Boston-Logan and Washington, D.C.-Reagan National.
"As a top market for travelers flying to and from New York, O'Hare is a natural addition to the Delta Shuttle," said Gail Grimmett, Delta's senior vice president – New York. "Delta customers have long asked for the addition of O'Hare to our popular Shuttle product and we look forward to welcoming more Chicagoans onboard our flights to and from New York."
Los Angeles
Delta's new service between Los Angeles International Airport and four U.S. cities adds to the airline's previously announced summer expansion plans from California, including new nonstop flights between San Diego and Honolulu; Sacramento and Detroit, and increased service between Los Angeles and Maui and Memphis.
The new flights between Los Angeles and San Francisco will operate daily. The Columbus flight will operate daily, while the Hartford and Raleigh-Durham flights will operate Sunday through Friday, beginning June 10..
Each of Delta's new flights will offer customers First Class and Economy Class service, and will be operated on a mix of Boeing 737-800, Airbus A320 and Bombardier CRJ900 aircraft.
"Los Angeles' strategic position in the Delta network continues to gain importance as we expand opportunities for customers to connect to our trans-Pacific services from this growing, thriving gateway," Hauenstein said. "We are pleased not only to continue to expand service for Delta customers via L.A. but also to offer the convenience of L.A. connections to customers flying our alliance partners."
Delta's added flights are expected to improve connections for SkyTeam customers utilizing Los Angeles International Airport as a gateway to California and points across the United States. SkyTeam partner China Southern Airlines, for instance, currently does not operate service to Northern California and plans to use the new flights to offer access to San Francisco, which is the second largest U.S. market for Chinese travelers.
In the last year, Delta has significantly increased service at its Los Angeles gateway with the addition of 19 new peak-day departures. In total, Delta plans to operate 81 peak day-departures to 26 nonstop destinations from Los Angeles this June.
Delta also has announced plans to renovate and expand its Sky Club at Los Angeles' Terminal 5 beginning later this year. The expanded lounge will accommodate the increasing number of travelers connecting to and from Delta's domestic and international flights at Los Angeles, including flights operated by SkyTeam partners AeroMexico, Air France, China Southern, KLM Royal Dutch Airlines, Korean Air and West Coast partner Alaska Airlines.
And Delta will complete plans to expand the capacity of its security screening checkpoint in Terminal 5 before summer 2010, improving customer flow and further streamlining the airport experience in Los Angeles.
Flights schedules for the new Chicago-New York shuttle and expanded Los Angeles service are available online at http://news.delta.com/index.php?s=18&item=130. Flights between Los Angeles and San Francisco are currently available for purchase at delta.com and via other ticketing channels. Flights between Los Angeles and Columbus, Hartford and Raleigh-Durham will be available for purchase March 20, and flights between New York-LaGuardia and Chicago O'Hare will be available for purchase March 27.
A portion of travel for some itineraries may be on Delta Connection carriers Atlantic Southeast Airlines, Chautauqua, Comair, Compass Airlines, Freedom Airlines, Mesaba, Pinnacle Airlines, Shuttle America and SkyWest.
Delta Air Lines serves more than 160 million customers each year. With its unsurpassed global network, Delta and the Delta Connection carriers offer service to 367 destinations in 66 countries on six continents. Delta employs more than 70,000 employees worldwide and operates a mainline fleet of nearly 800 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France KLM. Including its worldwide alliance partners, Delta offers customers more than 16,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, the world's largest airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.
SOURCE Delta Air Lines | |||||
4750 | dbpedia | 2 | 45 | https://www.flytucson.com/faq/ | en | Tucson International Airport (TUS) FAQs | [
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] | null | Got questions about traveling through Tucson International Airport? We've got answers here. | en | Fly Tucson | https://www.flytucson.com/faq/ | The airfield and the commercial airline terminal are open and operational 24/7 but tenants, including the airlines, the Transportation Security Administration (TSA) checkpoints, retail shops, food and beverage outlets and rental car companies set their own hours determined by flight operations. Information about airline counter hours is here, TSA security is here, food and retail concessions is here and rental cars is here.
Courtesy shuttles from both the Economy and Economy Covered lots on Corona Road operate 24/7 about every 15-20 minutes. In the Economy Lot the shuttle will often meet arriving vehicles where they park, otherwise passengers should go to one of the covered shuttle stops to be picked up. In Economy Covered, passengers should stand by their vehicle to be picked up or passengers can wait at a covered shuttle stop in the Economy Lot, just beyond the fence of the covered parking lot.
No, reservations are not required but for your convenience, peace-of-mind and to provide a touch-free experience, they can be made online. Reservations should be made at least a day in advance of arrival and there is an additional $2 fee. Information about parking facilities, including availability and links to make reservations can be found here.
As long as you like but if you’re planning to leave a vehicle longer than 30 days, please call Ace Parking at (520) 573-4710 to let them know unless you have made a reservation for the longer period of time.
Yes, passengers can be dropped off curbside for each airline. Stopping can only be permitted to drop off passengers. Vehicles cannot be left unattended. Curbside bag check has been suspended by most airlines so passengers must check bags at check-in counters inside the terminal. American Airlines has reinstated curbside bag check using a third-party vendor, Bags, Inc., which charges a $3 per bag convenience fee in addition to any airline baggage fees.
Tucson International Airport has A and B Gates and checkpoints, which are in reverse alphabetical order as you approach the terminal.
B gates – American, Alaska and Delta
A gates – Southwest, Sun Country and United
See the airlines page here for more.
Services that can get you to Tucson International Airport include (click on each for more information):
Taxis
Mobile app ride services Lyft and Uber
Reserved car and shuttle services
Sun Tran public transit
All of these services, except Sun Tran, drop off passengers curbside outside each airline. The Sun Tran stop is on the commercial roadway in front of baggage claim on the lower level in front of the main terminal.
Include the request for a wheelchair as part of your airline reservation. When you get to the airport, personnel at the departures curb can assist you. If wheelchair help is not readily available please inform a skycap or a Tucson Airport Authority traffic officer that you need a wheelchair.
Each airline sets its own counter hours. Airlines with multiple flights each day open check-in counters about 2 hours before the first departure of the day and close about 15 minutes before the final flight of the day departs. Most airlines with less-than-daily service open check-in counters 2-3 hours before scheduled flight time and close 45 minutes before flight departure. Specific information for airlines at TUS is here.
Each airline has its own recommendation, but a good guideline is to be at TUS at least 90 minutes before scheduled departure. Some airlines encourage passengers to check in 2 hours ahead of flight time and close check-in 45 minutes before departure. Allow more time if you have special circumstances and around holidays.
Yes, each airline sets its own policy regarding check-in times. The most common policies require baggage be checked at least 45 minutes ahead of scheduled departure and that passengers be at the gate 30 minutes before departure. Some airlines close their check-in counters 45-30 minutes before flight departure and require passengers to be checked in by the time the counter closes.
Each airline has its own policy for traveling with your pet. Below are links to the policies for the airlines at TUS:
Alaska Airlines
American Airlines
Delta Air Lines
Southwest Airlines
Sun Country Airlines
United Airlines
The Transportation Security Administration (TSA) also has information on this page: Taking your human on a plane: what every pet needs to know
A boarding time will often be noted on your boarding pass. Most airlines require passengers be ready for boarding 30 minutes prior to scheduled departure so the aircraft can be secured and pushed back on time from the gate. Reservations, even those where a boarding pass has been issued, are subject to cancellation if the passenger is not on board on time, which is usually 10 minutes ahead of departure time. This allows the airline to accommodate standby passengers and begin procedures for departure. Once an aircraft’s cabin door has been secured, agents cannot allow additional passengers to board without restarting the security process which would delay departure of the flight.
At Tucson International Airport the busiest times for departing flights are in the early morning hours before 8 a.m. and at mid-day. Because Tucson and Arizona do not observe Daylight Saving Time the mid-day busy hours shift. From early March to early November when DST is in effect in the U.S., the mid-day busy hours are 10:30 a.m.-2 p.m. From November to early March during Standard time it is an hour later from 11:30 a.m.- 3 p.m. Days of the week that tend to be busier are Sundays, Mondays, Thursdays and Fridays, except around holidays.
Yes, lactation suites that are part of the Mamava network are available on the two concourses of the main terminal. For passengers departing from the A gates, the suite is near gate A3 and for passengers departing from the B gates it is at the mid-way point of the concourse near El Charro Café and across from the restrooms. To gain access to the suite, download the Mamava app here or call (520) 573-8182.
Animal relief areas pre-security are outdoors on both the east and west sides of the lower level from Baggage Claim of the main terminal. Use the exits near baggage carousels 1 and 7. Bags and a container for solid waste are provided. Post-security animal relief facilities are available on the A and B concourses just beyond the TSA checkpoints.
Counter tops with electrical outlets suitable for laptops are located near the gates on the two concourses of the main terminal. Also, there are Business Centers located just beyond the TSA Checkpoints for the A and B concourses. These services are not available at the C gates.
Yes, there are two U.S. Postal Service mailboxes pre-security on the second level of the terminal. One is in the airline ticketing lobby area east of Southwest Airlines’ check-in counter and the other is on the west side of the terminal on the wall next to American Airlines’ counter.
Yes, the Military Lounge is open 24/7 and currently limited only to active-duty military personnel traveling through the airport. It is in baggage claim on the lower level, near carousel 5 (Southwest Airlines). More about the Military Lounge is here. It is not an affiliated United Service Organizations (USO) Center.
There is no currency exchange in the TUS terminal. If you are still planning your trip or if you have returned from a trip with foreign currency, your bank or credit union will usually offer the best exchange rates and lowest fees. If that is not an option, consider withdrawing foreign currency from an ATM at your destination, preferably one that is affiliated with your bank or credit union to pay the lowest transaction fees. Another option is to use a currency exchange at a connecting airport.
Designated smoking areas are outside the east and west entrances of the main terminal on both the ticketing and lower levels. In compliance with Arizona law, smoking or vaping, including use of any type of e-cigarette, is not permitted inside buildings at Tucson International Airport. Smokers must use outside designated smoking areas, staying at least 20 feet away from an entrance ensuring that tobacco smoke does not enter the building and that persons entering and leaving the building have a clear pathway where they are not subjected to breathing tobacco smoke. Although possession of limited amounts of marijuana is legal in Arizona, it is not legal to smoke it in public places.
Up-to-the-minute information on flight arrivals and departures is on our Flight Status page here. If you are in the terminal, Flight Information Display monitors can be found in several locations, including two at the A and B Welcome Lounges which also display active flights on their way to/from TUS.
A Cell Phone Waiting Lot is off Airport Drive, the last right turn as you approach the terminal area. Parking here is free as long as the driver remains with the vehicle. Please ask your arriving party to call you after they have collected their bags as federal security regulations prohibit TAA Traffic Officers from allowing vehicles to stop and wait in front of the terminal. Vehicles can only be permitted to stop for active loading of passengers.
This is something that should be confirmed at the point of origin by the party doing the shipping. Make sure they give you the arrival airline and flight number and provide you with the necessary paperwork or information to retrieve the animal. Each airline has its own procedure for retrieving live animals.
American and Delta deliver animals at their cargo offices. Information regarding airline cargo offices is here.
United delivers animals at its contracted cargo facility: Air Support Inc., 5990 S. Country Club Road, Suite 180. Phone: 1-800-346-8169.
Southwest and Sun Country do not accept live animals not traveling with a passenger.
Alaska Airlines does not accept live animals for shipping to/from Tucson.
Please be aware that no airline will ship live animals to or from Tucson during the summer.
The taxi stand is on the commercial roadway in front of the main terminal. Passengers arriving on airlines at the A and B gates should exit baggage claim on the lower level toward the main parking lots and cross the first roadway to the second island where taxis will be on your left. From the C gates, the most direct route is to cross the roadway in front of the terminal and go east toward the taxi stand. Information about taxis at Tucson International Airport is here.
Arriving passengers who have requested a ride through the Lyft or Uber app meet their driver and car on the commercial roadways in front of the main terminal. Passengers arriving on airlines at the A and B gates exit Baggage Claim on the lower level toward the main parking lots and cross the first roadway where your car and driver will arrive to your left. Cars and drivers do not wait at the pick-up location but will arrive when ordered through the mobile app.
Yes, two routes of Tucson’s public bus system Sun Tran make regular stops at the airport. The bus stop is located with other ground transportation services on the commercial roadway in front of the main terminal. Follow signs for ground transportation and exit baggage claim, then cross the first roadway where the Sun Tran stop is to your right.
Not in the terminal. There are several shared-ride van services at TUS, but all require reservations and are met outside baggage claim on the third island across the roadways as you exit from baggage claim to Ground Transportation. Contact information for all car and shuttle services is here.
If you have just landed and haven’t made other arrangements, the quickest alternative is probably a taxi. They meet every scheduled arriving flight. The trip to campus should take about 25 minutes in normal traffic and cost between $25 and $35. You might also consider one of the app ride services if you have the Lyft or Uber app.
The most economical choice is Sun Tran. Both bus routes from the airport require a transfer and normal travel time to campus is about an hour. Regular cash fare is $1.75 paid as you board each bus for a total of $3.50 each way. If you intend to use Sun Tran often, you can save money by purchasing a SunGO card and having it mailed to you in advance of your trip (allow 10 days). The fare with a SunGo card each way between the airport and campus is $1.60. Learn more about SunGO here.
If you are still planning your trip, there are many reserved car and shuttle services that will meet your party if you have reservations.
Yes, the car rental companies at Tucson International Airport have cars that can be driven into Mexico provided certain conditions are met. The conditions vary among companies, but all require advance reservations by phone (preferably with the Tucson office), that the vehicle be returned to the United States and customers must purchase Mexico auto liability insurance from the car rental company. Phone numbers for car rental firms at Tucson International Airport are here.
Not directly from the airport but taxis, Lyft and Uber can take passengers from TUS to two nearby bus terminals where there is frequent daily service into Mexico. Omnibus Mexicanos, a division of Transportes Pacifico (TAP), is about 7 miles (9 km) from the airport at 910 W. Irvington Road in the Placita Del Rio Center (520) 573-7033, and Tufesa, is about 5½ miles (7.3 km) away at 5550 S. 12th Ave. (520) 294-3780. Both companies offer Deluxe (De Lujo) or Executive (Ejecutivo) Class as well as First (Primera) Class buses. There are also shuttle companies but most only operate to the border so passengers going into Mexico will have to make other arrangements for their onward journey.
Not a problem. Vehicles parked in TAA facilities are inventoried nightly by license plate. The Hourly, Daily or Economy lots have cashiers in the booths at the exit gates who can assist you based on the license plate number. In the Garage, customers can use the intercom at the EasyPay machine where in many cases the charges and a ticket to exit can be produced at the machine. Some cases may require an in-person visit by a supervisor. There is no penalty fee but customers are charged the full-day’s rate based on the number of nights (plus the day you are departing) the vehicle was inventoried.
The Tucson Airport Authority cannot sell airline tickets, so we are not able to answer the question. It is best to comparison shop multiple airlines (links to their websites are here). We also offer a booking service through FlyMyAirport which can be found here. You can view all available tickets offered to your destination from TUS and compare directly on this site. There is no single public website that can sell tickets for all of the airlines at Tucson International Airport. Variables that come into play are convenience (a nonstop flight can be more expensive than a connecting flight), planning (booking a ticket 6-8 weeks in advance, or earlier during peak travel times, will often net the best fares) and, if you can, check alternate dates. You might consider using a travel agent who can do the research. They usually charge a fee, but it includes customer service support.
Tucson International Airport is a designated Port of Entry for U.S. Customs and Border Protection (CBP). All aircraft crossing into the United States over the Tucson sector are required to stop at the TUS federal inspection facilities unless confirmed arrangements have been made to do so at another airport. In 2021, CBP at TUS processed 15,942 international passengers arriving on 3,258 aircraft arrivals and almost $2.2 billion worth of exports and imports.
The Tucson International Airport supports the safe operation of drones for recreational use and commercial purposes. There are many areas around the airport that are not safe to fly drones due to piloted aircraft operating at low altitudes. For information on the operation of drones near the airport please visit the Drone Information page here.
Unfortunately, that’s not the airport’s call. Back in the 1930s when government officials adapted the old Weather Bureau’s two-letter codes for cities to three-letter codes to have more combinations, someone took the TU for Tucson and tacked on an “S”. The code is now part of the global system for identifying airports and there’s not a lot that can be done about it, especially since both TUC and TIA are assigned to other airports. If you are coming to Tucson, please make sure your baggage is checked to TUS. If it says TUC it’s going to San Miguel de Tucumán in Argentina. If it says TIA, it’s going to Tirana International Airport in Albania.
If you are in the terminal, please look for a TUS Warm Welcome Volunteer wearing a blue vest with the logo pictured here. They can be found throughout the airport terminal. Or call (520) 573-8100 from a courtesy or mobile phone. If your question is for a future visit, please ask it here. | |||||
4750 | dbpedia | 1 | 10 | https://ir.delta.com/news/news-details/2007/Delta-Connection-Goes-First-Class-with-More-Two-Class-Jets-Upgraded-Onboard-Amenities/default.aspx | en | Delta Connection Goes First Class with More Two | https://s2.q4cdn.com/181345880/files/favicon.ico | https://s2.q4cdn.com/181345880/files/favicon.ico | [
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] | null | [] | null | AIRLINE TO REPLACE 14 OLDER CRJS WITH UPGRADED CRJ900S; DELTA CONTINUES EFFORTS TO IMPROVE OVERALL DELTA CONNECTION EXPERIENCE WITH INVESTMENTS IN REGIONAL FLEET, CUSTOMER SERVICE May 24, 2007 ATLANTA, May 24, 2007 – Delta Air Lines (NYSE: DAL) is making flying regional jets fun again with the introduction of more First Class seats, enhanced snack and beverage service, and improved airport amenities for customers flying Delta Connection carriers to and from major U.S. hubs. Building on a fleet of 63 two-class regional jets already planned for service by the end of 2008, Delta is replacing 14 CRJ aircraft currently in service with new Bombardier CRJ900s featuring 12 First Class seats. With the additional aircraft, Delta Connection carriers will operate one of the industry’s largest two-class regional jet fleets with 77 aircraft in service by the end of 2008, including 61 76-seat Bombardier CRJ900s and 16 70-seat Embraer 170s. "A decade ago Delta Connection was the first program using | en | //s2.q4cdn.com/181345880/files/favicon.ico | https://ir.delta.com/news/news-details/2007/Delta-Connection-Goes-First-Class-with-More-Two-Class-Jets-Upgraded-Onboard-Amenities/default.aspx | AIRLINE TO REPLACE 14 OLDER CRJS WITH UPGRADED CRJ900S; DELTA CONTINUES EFFORTS TO IMPROVE OVERALL DELTA CONNECTION EXPERIENCE WITH INVESTMENTS IN REGIONAL FLEET, CUSTOMER SERVICE
May 24, 2007
ATLANTA, May 24, 2007 – Delta Air Lines (NYSE: DAL) is making flying regional jets fun again with the introduction of more First Class seats, enhanced snack and beverage service, and improved airport amenities for customers flying Delta Connection carriers to and from major U.S. hubs.
Building on a fleet of 63 two-class regional jets already planned for service by the end of 2008, Delta is replacing 14 CRJ aircraft currently in service with new Bombardier CRJ900s featuring 12 First Class seats. With the additional aircraft, Delta Connection carriers will operate one of the industry’s largest two-class regional jet fleets with 77 aircraft in service by the end of 2008, including 61 76-seat Bombardier CRJ900s and 16 70-seat Embraer 170s.
"A decade ago Delta Connection was the first program using regional jets in North America, making it possible for more customers and communities to be connected conveniently and comfortably to our major hubs,” said Jim Whitehurst, Delta’s chief operating officer. “Today, we mark the next milestone in the evolution of regional flying by making Delta Connection service more like Delta mainline, with more First Class seats, improved onboard snack and beverage service, and a more seamless travel experience with mainline jets.
In addition to fleet improvements, Delta also is investing in improved facilities and customer amenities for Delta Connection customers throughout its system. Planned improvements include:
Assuming responsibility for all airport customer service and baggage handling for Delta Connection carrier Atlantic Southeast Airlines at Delta’s largest hub in Atlanta, effective June 1;
Adding jet bridges to offer customers covered boarding to Delta Connection flights at Concourse C in Atlanta;
Creating a new organization within Delta with sole accountability for Delta Connection performance, including operations and commercial fleet planning;
Replacing seat cushions throughout the Delta Connection fleet for increased customer comfort;
Implementing Delta’s cleaning program at Atlantic Southeast Airlines and Comair with plans to roll it out to all Delta Connection carriers; and,
Featuring Delta’s Midnight Sky Signature Cocktail Program and complimentary snack service onboard all Delta Connection flights.
“Delta continues to listen to our customers who have told us that they prefer the option of First Class seats and enhanced service on the ground when they fly on Delta Connection,” Whitehurst said. “Our investment in additional two-class RJs, as well as continued investments in the customer experience at our airports, is a critical step in ensuring that customers who fly Delta and Delta Connection can expect similar levels of service on any size of airplane, from our regional jets to our flagship Boeing 777.”
Currently, Delta Connection carriers Shuttle America, SkyWest, Freedom Airlines and Pinnacle Airlines operate or are scheduled to operate two-class regional jets for Delta. Later today, Delta will announce which Delta Connection partner will operate the additional two-class jets.
The Delta Connection program is the world’s largest operator of regional jet aircraft with more than 470 aircraft in operation throughout the United States, Canada and Mexico with Delta Connection carriers Atlantic Southeast Airlines, Big Sky Airlines, Chautauqua Airlines, Comair, ExpressJet Airlines, Freedom Airlines, Pinnacle Airlines, Shuttle America and SkyWest. Delta Connection’s regional jets feed flights to and from Delta’s largest hubs and allow Delta to offer customers multiple frequencies and attractive fares, as well as nonstop service, in many small- to mid-size cities.
Delta Air Lines offers customers service to more destinations than any global airline with Delta and Delta Connection carrier service to 311 destinations in 52 countries. With more than 60 new international routes added in the last year, Delta is adding international flights at a faster rate than any other major U.S. airline and is a leader across the Atlantic with flights to 32 trans-Atlantic destinations. To Latin America and the Caribbean, Delta offers more than 600 weekly flights to 58 destinations. Delta's marketing alliances also allow customers to earn and redeem SkyMiles on nearly 15,000 flights offered by SkyTeam and other partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. Including its SkyTeam and worldwide codeshare partners, Delta offers flights to 462 worldwide destinations in 98 countries. Customers can check in for flights, print boarding passes and check flight status at delta.com.
Statements in this news release that are not historical facts, including statements regarding our estimates, expectations, beliefs, intentions, projections or strategies for the future, may be “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995. All forward-looking statements involve a number of risks and uncertainties that could cause actual results to differ materially from the estimates, expectations, beliefs, intentions, projections and strategies reflected in or suggested by the forward-looking statements. These risks and uncertainties include, but are not limited to, the actions and decisions of our creditors and other third parties with continuing interests arising in connection with our Chapter 11 proceedings; the cost of aircraft fuel; the impact that our indebtedness will have on our financial and operating activities and our ability to incur additional debt; the restrictions that financial covenants in our financing agreements will have on our financial and business operations; labor issues; interruptions or disruptions in service at one of our hub airports; our increasing dependence on technology in our operations; our ability to retain management and key employees; the effects of terrorist attacks; and competitive conditions in the airline industry.
Additional information concerning risks and uncertainties that could cause differences between actual results and forward-looking statements is contained in Delta’s Securities and Exchange Commission filings, including its Form 10-K for the fiscal year ended December 31, 2006, filed on March 2, 2007.
Caution should be taken not to place undue reliance on Delta’s forward-looking statements, which represent Delta’s views only as of May 24, 2007, and which Delta has no current intention to update. | |||
4750 | dbpedia | 2 | 86 | https://gspairport.com/frequently-asked-questions-faqs/ | en | Frequently Asked Questions (FAQs) - Greenville-Spartanburg International Airport (GSP) | [
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] | null | [] | 2020-12-30T07:03:43+00:00 | Travel Tips Greenville-Spartanburg International Airport is committed to providing facilities, programs, policies and practices that ensure a quality travel experience for all who pass through our airport. If you need special assistance, please inform your airline in advance. Traveling with Children Empty Identification Children under the age of 18 traveling within the United States are […] | en | Greenville-Spartanburg International Airport (GSP) | South Carolina | https://gspairport.com/frequently-asked-questions-faqs/ | Children under the age of 18 traveling within the United States are not required to have government-issued photo identification.
Contact your airline regarding requirements for traveling minors. Airline policies vary.
Parents or guardians who want to escort a child to or from the gate must obtain a gate pass from the airline. Gate passes are issued at the sole discretion of the airline. Please be prepared to provide government-issued photo identification. For more information, contact your airline.
Family restrooms are located near gates A3 and B4, airline ticket lobby and baggage claim. The nursing rooms are located next to the family restrooms on Concourse A and Concourse B. The nursing rooms are equipped with a sink, easily accessible electrical outlets, soft lighting and comfortable seating. Mothers get privacy and comfort while pumping or breastfeeding.
Adult passengers 18 and over must show valid identification at the airport checkpoint in order to travel.
Driver’s licenses or other state photo identity cards issued by Department of Motor Vehicles (or equivalent)
S. passport
S. passport card
DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST)
S. Department of Defense ID, including IDs issued to dependents
Permanent resident card
Border crossing card
State-issued Enhanced Driver’s License
Federally recognized, tribal-issued photo ID
HSPD-12 PIV card
Foreign government-issued passport
Canadian provincial driver’s license or Indian and Northern Affairs Canada card
Transportation worker identification credential
S. Citizenship and Immigration Services Employment Authorization Card (I-766)
S. Merchant Mariner Credential
Beginning May 7, 2025, state-issued identification is required to be REAL ID compliant.
TSA does not require children under 18 to provide identification when traveling within the United States. Contact the airline for questions regarding specific ID requirements for travelers under 18.
Per Airport District policy, all animals, including pets and emotional support animals, must be in a crate or carrier while in the terminal building. The exception to the policy is service animals. Please contact your airline and connecting/destination airport for its pet policies.
The airport is open 24 hours a day.
The operating hours of the airline ticket counters vary by carrier. As a general rule, the ticket counter opens two hours prior to the airline’s first flight. Please check with your airline for its policy regarding cutoff times for check-in.
The TSA security checkpoint opens at 3:50 a.m. The checkpoint closing time varies from day to day based on the last departing flight. Travelers are encouraged to arrive two hours prior to departure time.
Restaurants and retail stores open at 4 a.m. and close after the last flight departs.
Check GSP’s website or monitors located throughout the terminal for up-to-date information about arriving and departing flights. For more information, call the Customer Service number of the airline on which you are traveling or download your airline’s mobile app.
Passengers should check with the airline to find out the checked baggage and carry-on limit. Additional fees and other restrictions may apply depending upon the airline. Please call the Customer Service number of the airline on which you are traveling to ensure you have the latest information concerning passenger baggage.
GSP offers Valet, Garage, and Economy Parking. The Economy Lots 1 & 2 are located on Aviation Parkway, and are accessible from the roundabout. A complimentary shuttle serves the Economy Parking Lots. Parking Garages A and B are located to the right and left of the terminal building as you approach.
Curbside Valet Parking is available on a daily basis and opens 90 minutes before the first scheduled departure and closes one hour after the last arrival.
Call LAZ Parking Services for more detailed directions and information regarding parking rates at 864.662.4300.
GSP offers a free parking in the Cell Phone Lot for drivers waiting to pick up passengers. Drivers must remain in the vehicle while waiting in this area.
For visitors planning a short stay at the airport, parking is available for $2 per hour up to four hours in Parking Garages A or B.
Eight rental car agencies are located onsite at GSP. All onsite rental car offices are on the first and second floors of Garage A which is located across from baggage claim. Visit GSP’s ground transportation page for a list of agencies and contact information.
The designated pick-up area for ridesharing services, such as Uber and Lyft, and parking and hotel shuttles is located on the center island of the front pickup/drop-off lanes.
Eastside Transportation is the onsite taxi and car service company. Contact Eastside at 864.655.5328 to arrange a car. | |||||
4750 | dbpedia | 2 | 69 | https://www.mitchellairport.com/airport-guide/general-information | en | General Information | [
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] | null | [] | 2023-04-19T14:38:58-05:00 | en | https://www.mitchellairport.com/application/files/4515/4930/8649/favicon.ico | Mitchell Airport | https://www.mitchellairport.com/airport-guide/general-information | See our Interactive Terminal Guide
Download a Printable Terminal Guide
Please note
If you are connecting from an airline on one concourse to an airline on another concourse, you will be screened at the security checkpoint of your departure concourse.
International flights arrive at the International Arrivals Terminal.
Concourse C - Gates C9 through C25
Southwest Gates C18 - C25 United Gates C10, C12, and C14
Concourse D - Gates D27 through D56
Alaska Gate D51 American Gates D52, D54 - D56 Apple Vacations Gates D30, D35 Frontier Gate D36 Funjet Vacations Gates D30, D35 Delta Gates D44 - D49 JetBlue Gate D53 Spirit Gate D43 Sun Country Gate D42
Ticket Counter Hours
For ticket counter information, including operating hours, please contact your airline.
Click here for a list of airlines and contact information.
Note: Many airlines require credit cards for the payment of checked luggage fees. ReadyCARD machines are available in Ticketing for passengers who need to convert cash into prepaid credit cards.
Traveler's Aid Desk
Centrally located in the main terminal, the Traveler's Aid desk provides a personal face to Mitchell Airport and can be reached by calling 414-747-5245. Travelers Aid assists with a variety of services including:
Airport Information
Flight Information
Lost & Found Services
Ground Transportation Information
In-Airport/Passenger Paging
Disability Assistance and Wheelchair Service
Language Assistance and Translation Services
Non-Discrimination Policy Information
MKE Coat Check Service
Coat check services are available inside the Summerfest Marketplace store, which is located pre-security in the concession mall. Travelers can wear their coats to the Airport, leave them with a friendly attendant in the Summerfest Marketplace, and then claim them after landing at MKE. The location is easily accessible to travelers using any of the Airport’s concourses, and will be available to travelers on all flights, seven days per week. The cost is two dollars per day, with a maximum charge of ten dollars. Note: Travelers arriving from international destinations (excluding Canada) will need to take a free shuttle from the International Arrivals Terminal to the Main Terminal to retrieve their coats.
Coat check is available November 1 to April 1. | |||||
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] | null | Delta Air Lines, Inc. (NYSE: DAL) is a major airline based in the United States[1] and headquartered in Atlanta, Georgia. The airline operates an extensive domestic and international network serving all continents except Antarctica. Delta and its subsidiaries operate over 4,000 flights every... | en | /skins-ucp/mw139/common/favicon.ico | Mayday TV Show Wiki | https://maydaytvshow.fandom.com/wiki/Delta_Air_Lines | Delta Air Lines, Inc. (NYSE: DAL) is a major airline based in the United States[1] and headquartered in Atlanta, Georgia. The airline operates an extensive domestic and international network serving all continents except Antarctica. Delta and its subsidiaries operate over 4,000 flights every day.[2] The airline's hub at Hartsfield-Jackson Atlanta International Airport is the world's busiest airport by passenger traffic (88 million passengers per year) and number of landings and take-offs. Delta is the sixth-oldest operating airline by foundation date, and the oldest airline still operating in the United States.[3] Delta is a founding member of the SkyTeam alliance.[2] The airline's regional service is Delta Connection.
On October 29, 2008, Delta acquired Northwest Airlines to form the world's largest airline in terms of scheduled passengers carried. It is the world's largest airline in terms of fleet size, but the world's second largest airline in terms of passenger traffic.
History[]
Template:Expand section
Formed with a Huff-Daland Duster, the first true crop duster, the plane was deployed to combat the boll weevil in 1925 and was nicknamed “The Puffer” due to the clouds of white pesticides it emitted. Delta Air Corporation owned the plane (now in the Southern Museum of Flight), eventually ferrying single passengers from one Southeastern state to another (a chair for the passenger was placed in the bin where the pesticide was usually kept). Delta Airlines was born as Huff Daland Dusters, Incorporated, an aerial crop dusting operation on May 30, 1924, in Macon, Georgia. The company moved to Monroe, Louisiana, in Ouachita Parish in northeastern Louisiana, in 1925, and began carrying passengers in late 1929. Collett E. Woolman purchased the company on September 13, 1928, and renamed it Delta Air Service, with headquarters in Monroe.[4] Delta grew through the addition of routes and the acquisition of other airlines. It replaced propeller planes with jets in the 1960s and entered international competition to Europe in the 1970s and across the Pacific in the 1980s. The company logo of Delta Air Lines, reminiscent of the swept-wing design of the DC-8 airplanes, consists of two 3D triangles.[5]
Airline operations[]
Delta, the mainline component of Delta Air Lines, Inc., – serves primarily high-volume domestic flights and long-haul international services.
Comair - a regional component of Delta Air Lines, Inc., – serves primarily domestic short to medium haul flights.
Mesaba Airlines – regional component of Northwest acquired in the merger. (Currently owned by Pinnacle)
Compass Airlines – regional component of Northwest acquired in the merger. (Now owned by Trans States)
Aviation business related operations, divisions, and subsidiaries[]
Comair Holdings, LLC
Comair Services, Inc.
Crown Rooms, Inc.
DAL Aircraft Trading, Inc.
DAL Global Services, LLC
DAL Moscow, Inc., a 50/50 partnership with Aeroflot
Delta Private Jets
Delta Benefits Management, Inc.
Delta Cargo, Delta's air freight division.
Delta Connection, a marketing brand given to flights operated by certain regional airlines on short- to mid-haul, low- to mid-volume routes, "connecting" hubs to airports where the larger "mainline" aircraft would be unviable.
Delta Connection Academy, Inc.
Delta Corporate Identity, Inc.
Delta DASH, Delta's same-day small package delivery service, part of Delta Cargo.
Delta Loyalty Management Services, LLC
Delta Shuttle, which operates high frequency, short-haul service using Airbus A319, and Shuttle America's Embraer 175s. The flights operate between LaGuardia Airport and Logan International Airport, Ronald Reagan Washington National Airport, and O'Hare International Airport. Delta Shuttle operates with the same operating certificate, callsign, IATA, and ICAO codes as Delta Air Lines, Inc., unlike Delta Connection branded sub-fleets flown by other certificated regional airlines.
Delta Technology, LLC
Delta Ventures III, LLC
Epsilon Trading, Inc.
Kappa Capital Management, Inc.
Regional Elite Airline Services (formerly announced as Regional Handling Services), a new subsidiary that will ground handle aircraft for Comair, Compass Airlines, and Mesaba Airlines.[6]
Former subsidiaries[]
ASA Holdings
Song, LLC
Sale of Mesaba Airlines and Compass Airlines[]
On July 1, 2010, Delta announced it was selling off two subsidiaries, Mesaba and Compass, for $82.5 million to Pinnacle Airlines Corp and Trans States Holdings, respectively.[7][8]
Defunct airline brands owned by Delta[]
Chicago and Southern Airlines was acquired in 1953,[4] and Delta flew under the carrier name of Delta-C&S for the next two years.[9]
Delta Express began service in October 1996 in an attempt by Delta to compete with low cost airlines on leisure-oriented routes. Its main base of operations was Orlando International Airport and it used Boeing 737–200 aircraft. It ceased operations in November 2003 after Song was established.[10]
Northeast Airlines was acquired in August 1972.[4][11]
Northwest Airlines was acquired on October 29, 2008, to form the world's largest airline. After approval of the merger, Northwest continued to operate as a wholly owned subsidiary of Delta until December 31, 2009, when both carriers' operating certificates were merged (the Delta certificate survived).[12] Delta completed the acquisition of Northwest on January 31, 2010, when their reservation systems/websites were combined, officially retiring the Northwest Airlines name and brand.[13]
Song began service on April 15, 2003 as a single-class airline operated by Delta to compete directly with JetBlue Airways from both airlines' hub at New York-JFK. While the brand was considered a successful addition to the Northeast-to-Florida market, financially the airline suffered.[14] On May 1, 2006, Song was folded into the Delta mainline brand. Song used Boeing 757 aircraft.
Western Airlines was acquired on December 16, 1986 and was operated as a separate airline by Delta for over three months.[15] In a case by a union to stop the workforce integration, the U.S. Supreme Court wrote "On December 16, 1986, shareholder approval of the merger was confirmed and Western Airlines became a wholly owned subsidiary of Delta."[16] The changeover date for discontinuation of the Western Airlines brand and the date for merger of the two airlines' workforce was April 1, 1987; Delta then retired the Western Airlines name. Western's former Salt Lake City hub has become a major Delta hub, and Delta uses Los Angeles International Airport as a major gateway to Mexico's many vacation destinations, Hawaii, and Australia.
Headquarters and offices[]
Delta's corporate headquarters is housed in a corporate campus on the northern boundary of Hartsfield-Jackson Atlanta International Airport, within the city limits of Atlanta.[17][18][19] This location has served as Delta's headquarters since 1941, when the company relocated its corporate offices from Monroe, Louisiana to Atlanta.[20][21] In addition to hosting Delta's corporate headquarters, Hartsfield-Jackson is also the site of Delta's Technical Operations Center, which is the airline's primary fleet maintenance, repair, and overhaul facility.
Delta maintains a large presence in the Twin Cities, with over 12,000 employees[22] in the region as well as significant corporate support functions housed in the Minneapolis area, including the headquarters of Mesaba Airlines and the company's information technology divisional offices.[23]
Branding[]
Delta's current livery, "Upward & Onward", uses four colors. It features a triangle on each aircraft's vertical stabilizer, to refer to Delta's origins as a carrier in the Mississippi Delta.[24]
The previous livery, "Colors in Motion," used eight colors. Delta introduced its current branding in 2007, after it emerged from bankruptcy. The switch from the previous livery to the current livery removed one day from each aircraft's painting cycle, allowing the airline to save money. The airline took four years to repaint all of its aircraft into the current scheme, including aircraft inherited from Northwest Airlines. The triangle logo (known internally as "the Widget"), was introduced on in 1959. It was not part of the "Colors in Motion" livery, but returned with the current livery.[24]
Hub information[]
Current hubs[]
Delta operates seven domestic hubs (with an eighth opening July 11, 2012) and three international hubs.[25]
Amsterdam Airport Schiphol – One of the two European hubs for Delta, in conjunction with SkyTeam partner KLM.
Cincinnati/Northern Kentucky International Airport – Service has been greatly cut since the merger with Northwest Airlines, but still remains a hub. Delta's smallest hub.[26]
Detroit Metropolitan Wayne County Airport – Acquired in the merger with Northwest Airlines, DTW is Delta's second-largest hub and also serves as the airline's primary Asian gateway for the East Coast of the United States.[27]
Hartsfield–Jackson Atlanta International Airport – Largest hub for Delta Air Lines, headquarters site.
John F. Kennedy International Airport – Major international gateway hub for Delta.
LaGuardia Airport - Delta's newest hub, created as a result of the slot swap with US Airways. Opening July 11, 2012.[28]
Memphis International Airport – Delta hub, was originally dismantled but regained hub status after the merger with Northwest. On March 22, 2011, Delta announced plans to trim its Memphis hub by 25%, mostly eliminating flights to smaller destinations served by its regional affiliate Comair.[29]
Minneapolis-Saint Paul International Airport – Third largest hub for Delta, former headquarters for Northwest Airlines.
Narita International Airport – Delta's Asian hub, acquired in the merger with Northwest Airlines.
Paris-Charles de Gaulle Airport – One of the two European hubs for Delta. In conjunction with SkyTeam partner Air France.
Salt Lake City International Airport – Western Airlines' Salt Lake City hub operations were continued after Delta purchased Western Airlines in 1987. The Salt Lake City hub is Delta's westernmost hub and fourth largest in the United States.
Although not considered hubs, Los Angeles, Washington Reagan, Tampa, Miami, Hartford, Baltimore, Orlando, Indianapolis, Boston, Chicago O'Hare, Raleigh-Durham, Seattle, and Grand Rapids have large Delta operations. Delta is cutting all non-hub flights to and from Washington Reagan on July 10, 2012.Template:Clarify
Former hubs[]
Chicago O'Hare International Airport – Delta, until the early 1990s, operated a small hub at Chicago. It served thirteen non-stop destinations from its new Delta Flight Center, which opened in the summer of 1984. During this time Delta also maintained a flight attendant base in Chicago.
Dallas-Fort Worth International Airport – Delta at one time operated over 200 flights a day from DFW. At times, it was Delta's third largest hub behind Atlanta and Cincinnati respectively. Delta closed the hub in February 2005.
Frankfurt Airport – Delta acquired its Frankfurt hub from Pan Am, who sold the remainder of its Atlantic Division to Delta upon bankruptcy, including the Worldport at John F. Kennedy Airport. Delta dismantled the hub in 1997.
Los Angeles International Airport – Delta dismantled its Western Airlines inherited LAX hub in the mid 1990s when it decided to relocate most of those aircraft to the US East Coast. Since that point, it has operated a focus city with a varying portfolio of destinations, of which the hallmark has been flying to Mexico, Florida, and Hawaii. Today, Delta combined maintain an 11% passenger market share with flights to Hawaii, Mexico, Japan, Brazil, Guatemala, and some of Delta's large domestic bases throughout the United States. LAX also remains Delta's sole gateway to Australia.
Orlando International Airport – Delta built up an Orlando hub shortly after the demise of Eastern Air Lines in the early 1990s, and subsequently became the "Official Airline of Walt Disney World". The airport then became the hub for Delta Express and Song, before Delta pulled back mainline presence in the mid-2000s. Orlando then became a hub for Delta Connection carriers, with a focus on regional jet point-to-point operations in the southeast. Comair and Chautauqua Airlines closed their Orlando hub operations in 2008. Orlando today is served by Delta Connection carriers: ExpressJet and Comair with nonstop flights to Miami, Grand Rapids, and Raleigh/Durham, as well as mainline service to Atlanta, Boston, Cincinnati/Northern Kentucky, Detroit, Los Angeles, Memphis, Minneapolis/St. Paul, New York-JFK, New York-LaGuardia, and Salt Lake City. Mainline service to Hartford/Springfield and Washington-National as well as Delta Connection service to Washington-National have been terminated.
Former secondary hubs[]
Delta has closed two secondary hubs due to changing business needs.
Memphis International Airport – MEM was a mini-hub in conjunction with regional carrier ASA. This operation ended in the mid-1980s when competition became too stiff with Republic Airlines and ASA shifted its aircraft to Delta's Dallas hub. Delta once again regained its hub status here after its merger with Northwest.
Portland International Airport – Portland, Oregon (PDX) was at one time Delta's main Asian gateway. It was closed in 2001. Northwest Airlines resumed the sole Asian flight from Portland to Tokyo in 2004; the flight is still in operation today under the Delta brand. Delta currently uses Detroit, Michigan (DTW) and Seattle, Washington (SEA) as its main Asian gateways as a result of its merger with Northwest.
Personnel[]
Between its mainline operation and subsidiaries, Delta employs approximately 80,000 people.[2]
Delta's approximately 12,400 pilots are represented by the Air Line Pilots Association (ALPA). The union has represented Delta pilots since 1940Template:Citation needed. Pilot domiciles are located in Atlanta, Minneapolis, Detroit, Seattle, Memphis, Cincinnati, Los Angeles, New York City, and Salt Lake City.
The company's approximately 180 flight dispatchers are represented by the Professional Airline Flight Control Association (PAFCA).
Aside from the pilots and flight dispatchers, all other Delta Air Lines employees, in contrast to other legacy air carriers, are nonunion, which now includes the former Northwest Airlines unions, after a vote for unionization which involved former Northwest employees was rejected in early 2009 by 52.5 percent of those voting.
On March 18, 2008, Delta announced that it was offering voluntary severance payouts for up to 30,000 employees (though the target headcount reduction is significantly less than that), and that it would cut domestic capacity by 5%.[31]
Employee relations[]
Delta’s historic approach to employee and labour relations involved an implicit commitment to high wages, lifetime employment and a ‘family’ culture.[32] The intention was to substitute union representation and induce high levels of service and commitment from its employees. This approach discouraged employees from unionizing with the exception of pilots and dispatchers. For many years it has helped Delta maintain a reputation for delivering high-quality service.[33]
Destinations[]
Delta operates 4,932 flights per day. Delta Connection has 2,533 daily flights. Delta, Delta Connection, and other flights from the SkyTeam partners have 13,000 daily flights.[2]
Delta Air Lines, along with Air France, British Airways, Emirates, Korean Air, Malaysia Airlines, Qantas, Qatar Airways, Singapore Airlines, South African Airways, and United Airlines, is one of the few airlines that fly to all six inhabited continents.
Top served cities[]
As of February 2012.[2]
Airport Number of Daily Departures Atlanta (ATL) 967 Detroit (DTW) 478 Minneapolis-St. Paul (MSP) 433 Salt Lake City (SLC) 257 New York City (LGA) 153 New York City (JFK) 147 Memphis (MEM) 160 Cincinnati/N. Kentucky (CVG) 120 Los Angeles (LAX) 88 Washington (DCA) 84
Codeshare agreements[]
In addition to SkyTeam partners, Delta Air Lines also has codeshare agreements with the following airlines as of September 2011:[34] Template:Citation needed
Aerolineas Argentinas (future SkyTeam member)[35]
Alaska Airlines
Air Nigeria
American Eagle
Garuda Indonesia (future SkyTeam member)
Gol Transportes Aéreos [36]
Hawaiian Airlines
Olympic Air
Royal Air Maroc
Virgin Australia
WestJet
Air France-KLM joint venture[]
Inherited from the Northwest-KLM relationship, Delta has a transatlantic joint venture with Air France-KLM and Alitalia. The program covers coordinated transatlantic operations in terms of ticket pricing, schedules, capacity, and revenue.[37] On 27 January 2012, the European Commission launched an investigation into the impact of the joint venture on competition on the routes that it covers.[37]
Fleet[]
Main article: Delta Air Lines fleet
Template:As of Delta operates a fleet of more than 700 aircraft manufactured by Airbus, Boeing and McDonnell Douglas.[25] The carrier operates the largest fleets of Boeing 757, Boeing 767 and Airbus A330 aircraft of any US airline. Delta operates the largest fleet of MD88 and MD90 aircraft in the world, and was one of the last major airlines to operate the original Boeing 737-200 models, which were retired in 2006. Prior to its 2008 merger with Northwest Airlines, Delta's fleet was made up of Boeing and McDonnell Douglas aircraft; Northwest's Airbus aircraft joined the fleet after the merger. As of April 14, 2011, all of Delta's mainline aircraft have been painted in the carrier's latest livery.[38]
Template:As of, the average age of the Delta fleet was 15.1 years excluding grounded aircraft and those operated by contract carriers. The oldest aircraft in the fleet are the McDonnell Douglas DC9-50s with an average age of 33 years and the McDonnell Douglas MD-88s with an average age of 20.7 years.[39] To replace the DC-9s, MD-88s, and older A320 and 757-200 aircraft in their fleet, Delta began discussing narrowbody replacement plans with manufacturers such as Airbus, Boeing and Bombardier in early 2011.[40] On August 22, 2011, it was announced that Delta has placed an order for 100 Boeing 737-900ER aircraft[41] and deferred an order of 100 small narrow-body jets until 2012.[42]
Cabin[]
Wi-Fi[]
On August 5, 2008, Delta announced it would be installing the Aircell mobile broadband network, Gogo. This system enables customers traveling with Wi-Fi enabled devices, such as laptops, smartphones and PDAs, to access the Internet. Pricing varies based on length of flight and/or length of pass. Gogo was initially offered on Delta's fleet of McDonnell Douglas MD-88 and MD-90 aircraft but has expanded to the remaining domestic fleet of Airbus A319 and A320, as well as Boeing 737, 757 and 767 aircraft.[43]
Delta has the largest fleet of Wi-Fi-equipped aircraft in the world.[44]
In November 2010, Delta announced that it would be bringing Wi-Fi service to its two-class regional jets operated by Delta Connection carriers. The expansion will include the CRJ700, CRJ900 and E170/175 fleets, 255 aircraft in all, and is scheduled to be completed by spring 2012.[45]
In-flight entertainment and AVOD[]
In the 1960s audio programming was introduced where passengers wore headphones consisting of hollow tubes piping in music. These were installed in some Delta aircraft. Some early wide-bodied aircraft, including the L-1011 fleet, had films projected on to the cabin bulkhead. The film projection system on the L-1011s was replaced by CRT-based projectors in the early 1990s. Also during the same time period, CRT monitors over the aisles were added to the 757 fleet. The MD-90 introduced Delta's first IFE system with LCD monitors in 1995, and the 777 introduced Delta's first in-seat video system in 1999, initially using the Rockwell Collins Total Entertainment System. Delta's first all-digital IFE system with AVOD (Panasonic eFX) was first introduced in 2003 on Delta's former low-cost subsidiary, Song. The Rockwell Collins IFE system on the 777s was replaced by the Panasonic eFX system in 2007. The Panasonic eFX system is trademarked by Delta as Delta on Demand.[46]
Audio and video are available on all aircraft except for the Airbus A320, McDonnell Douglas MD-88, Douglas DC-9 and some Boeing 757–200s inherited from the former Northwest Airlines and McDonnell Douglas MD-90s, as well as Delta Connection aircraft. BusinessElite cabins on the internationally-configured Boeing 767-300ERs, Boeing 767-400ER and the Boeing 777–200ER use the all-digital Panasonic eFX AVOD system. Domestic Boeing 767–300s, Boeing 737–700s, as well as 48 transcontinental Boeing 757–200s and 30 Boeing 737–800s using the Panasonic eFX system, also feature live television via Dish Network in both first class and economy. Delta's new 777-200LR aircraft feature the Panasonic eX2 system (which has a greater storage capacity over the eFX), as well as larger personal video screens.[47] The Airbus A330s and Boeing 747s feature the Panasonic 3000i AVOD system in BusinessElite. On the A330 fleet, this AVOD system is also available in economy class.[48]
In economy class, Panasonic eFX system (without the satellite TV product) is also found on the 777-200ER, 767-400ER, and select 767-300ER aircraft. The 767-400ER fleet initially featured the Rockwell Collins TES system, but it only featured in-seat video (non-AVOD) in the first class section of the aircraft; the economy class section only featured LCDs over the aisles. This system was phased out in 2009, being replaced by the Panasonic eFX AVOD system when the last of the 767-400ERs were converted from domestic to international use. CRT projectors were originally featured in economy class on Boeing 767–300s, with the international 767-300ERs also featuring ceiling-mounted CRT displays over the aisles, which have since replaced by LCD monitors. Some Boeing 737-800's, as well as all Boeing 757–300s feature systems with drop-down LCD displays below the overhead bins.[49]
When Delta's ex-TWA ETOPS 757s were first delivered, they featured a system made by Sony Transcom (a former subsidiary of Sony now sold to Rockwell Collins) system that was factory installed for TWA. The system featured overhead drop-down LCD monitors similar to Delta's non-Transcon 737-800s and 757-300s. Delta replaced the Sony Transcom system with the Panasonic eFX system featuring in-seat video and AVOD at the same time as the new BusinessElite seats and slimline economy class seats were installed.[50]
In the spring of 2010, Delta installed the Panasonic eFX AVOD system in Economy on six 767-300ERs that are used on routes that are 12 hours or longer.[51] Delta also announced it will be installing AVOD in Economy class on 52 767-300ER and all Boeing 747 aircraft over the next 3 years.[52]
On July 27, 2010, it was announced that Delta would be the launch customer of the new eX2 AVOD system with the Eco 9i Integrated Smart Monitor, a new ultra-lightweight IFE system by Panasonic Avionics Corporation and Weber Aircraft LLC]].[53] Currently, there are plans to install the systems on the 747-400, 767-300ER, and MD-90 fleets.[54] A different version of the Integrated Smart Monitor is also being developed by Panasonic Avionics Corporation and BE Aerospace for the Airbus A330 fleet.
Delta plans on replacing the overhead CRT monitors on the pre-merger 757-200 fleet with new LCD monitors.[55]
Delta Sky Magazine[]
Delta Sky Magazine, and its online edition at www.deltaskymag.com, are published by MSP Communications in Minneapolis, Minnesota.
Travel classes[]
Template:Advert
BusinessElite[]
BusinessElite is Delta's international business class, available on the Boeing 767-300ER, 777-200ER, 777-200LR, 767-400ER, and select 757-200 aircraft. Delta's standard recliner BusinessElite seats (B/E Aerospace Millennium recliners) on Delta's 767-300ER fleet have 60 inches (1,500 mm) of pitch, 160 degrees of recline, and 18.5 inches of width. Passengers in the BusinessElite cabin receive free meals, refreshments, alcohol and an amenity kit. All seats are equipped with a personal, on demand In-Flight-Entertainment (IFE) system, universal power-ports, a moveable reading light, and a folding work table. On the ex-TWA/AA ETOPS 757s, a similar model of BusinessElite seat was introduced in 2008. These seats are off-the-shelf Recaro CL 4420 seats and feature a built-in massage feature, 55 inches of pitch and are 20 inches (510 mm) wide. The BusinessElite seats (former World Business Class seats, also made by B/E Aerospace) on the ex-Northwest Airbus A330 and Boeing 747–400 fleet feature 60 inches (1,500 mm) to 61 inches (150 cm) pitch, 178 degrees of recline (though at a sloped position), and either 20.25 (A330) or 20.5 (747) inches of width.
On March 27, 2007, Delta announced that it will convert its entire 767-400ER fleet to an international configuration, featuring a BusinessElite cabin. The conversion was completed in 2009.
Delta introduced full-flat sleeper suites made by Contour Aerospace Limited in its 777-200LR fleet upon delivery, and the 777-200ER fleet have also been retrofitted with them in 2011.
On February 5, 2008, Delta announced that it would be installing a sleeper suite product on the 767-400ER aircraft.[56] Designed by Thompson Aero Seating and manufactured by Contour Aerospace Limited, these sleeper suites (Vantage) use a space-saving design, with the bottom ends of the seats extending under the armrests of the suites in front when in the full horizontal flat bed position. This allows for minimal reduction in capacity compared to most other sleeper suite products, particularly with the 767's narrower fuselage. The suites will be arranged in a 1-2-1 layout, with a total capacity of 40 BusinessElite suites (down from 42). On November 3, 2008, Delta has announced that the 767-300ER fleet will also get the same sleeper suite product that will be first introduced on the 767-400ER fleet.[57] As of June 2011, all 767-400ERs have been retrofitted with the Thompson Vantage seats in BusinessElite. The 767-300ER fleet is expected to be completed in 2013; the first aircraft entered service on August 5, 2011[58]
On January 25, 2010, Delta has also announced they will introduce a flat-bed BusinessElite product to the ex-Northwest 747-400 fleet. On September 2, 2010, Delta announced that the 747-400 fleet will get a completely new model of flat-bed sleeper suite, the Cirrus from Weber.[59] On February 7, it was also announced that the ex-Northwest Airbus A330 fleet will also get the Weber Cirrus sleeper suites by 2013.[60]
Domestic First Class[]
First Class is offered on Airbus A319 and A320, Boeing 737–700, 737–800, 757–200, 757–300 and domestic 767–300, and McDonnell Douglas DC-9-50, MD-88 and MD-90 aircraft. Some CRJ-700s and CRJ-900s, and Embraer 175s operated by Delta Connection carriers also have First Class. Seats range from 18.5–20.75 inches wide, and have between 37–40 inches of pitch. Passengers aboard this class receive free snacks, drinks, and alcohol, with full meal service on flights 600 miles and longer. All 737-800s, MD-90s, (Transcon) 757-200, and (domestic) 767-300 aircraft have power-ports at each seat.
When the ex-AA/TWA ETOPS 757s were first delivered, they initially featured 22 domestic First Class seats that were originally installed by TWA. On international routes, the aircraft were sold entirely as Economy class. All of the ex-TWA ETOPS 757s have now been converted to international configuration and feature Recaro CL 4420 BusinessElite recliner seats.
Economy Comfort Class[]
Economy Comfort was launched June 1, 2011 across Delta's entire fleet of transoceanic aircraft (B747-400, B757-200 ETOPS, B767-300ER, B767-400ER, B777-200ER/LR and A330). The seats have 35 inches (890 mm) of pitch, 50 percent more recline over standard economy seats, and are distinguished by a gray headrest with embroidered 'Economy Comfort' branding and red seat row placard. Additional amenities include priority boarding in Zone 2, free spirits as well as free HBO programming. Customers can upgrade from standard economy class seats for $80–$160 USD one-way and various elite levels of SkyMiles members can access the seats with discounted pricing or complimentary upgrades. The product more closely aligns Delta's offerings with its Transatlantic joint venture partners; KLM also offers an Economy Comfort section of its Economy cabin.
On October 20, 2011, Delta announced plans to expand Economy Comfort to all domestic mainline aircraft (MD-88, MD-90, B737-700, B737-800, B757-200, B757-300, A319, and A320) and two-class regional jets (CRJ-700, CRJ-900, E-170, and E-175).[61]
International Economy Class[]
Economy Class is available on all international flights. Seats range from 17 to 18 inches (460 mm) wide, and have between 31 and 33 inches (840 mm) of pitch. A few of the newest 767-300ER and all A330-200, A330-300, 767-400ER, 777-200ER, 777-200LR, and ex-TWA 757-200 aircraft feature economy class seats with moveable headrests. The economy seats on the 777-200ERs, 777-200LRs, ex-TWA 757s, and six 767-300ERs are Weber 5751 slimline which have a high pivot point recline system where the seat bottom moves forward in addition to the seat back tilting backwards when reclining. In the spring of 2010, the Weber 5751 slimline seats were introduced on six 767-300ERs that are used on flights that are 12 hours or longer,[51] and will eventually be installed on the entire 767-300ER and 747-400 fleet.[62] A new model of slimline seat (B/E Aerospace Pinnacle) is planned for the A330 fleet.
Domestic Economy Class[]
Economy Class is available on all domestic flights. Seats range from 17 to 17.5 inches (440 mm) wide, and have between 30 and 33 inches (840 mm) of pitch. Passengers aboard this class receive free drinks and snacks. As part of Delta's EATS buy on board program, food is available for purchase on all flights 1,500 miles (2,400 km) or more (some flights to Hawaii and Alaska continue to receive free meal service[63]). Alcoholic beverages are available for a charge. The 737–700, 737–800 and domestic 767–300 fleet feature the Weber 5751, however, unlike the Weber 5751 slimline seats on Delta's international aircraft, the seats on the 737-700s, 800s, and domestic 767-300s do not feature moveable headrests. These seats will also slowly be introduced on the MD-90 fleet.
Delta operated a previous buy on board starting in 2003 and ending by 2005.[64][65] The previous program had items from differing providers, depending on the origin and destination of the flight. Items on flights to and from Atlanta had items from the Atlanta Bread Company, while flights from other cities had food from Gate Gourmet.[66][67]
Frequent flyer program[]
Main article: SkyMiles
"SkyMiles" is the name of Delta's frequent flyer program.
Sky Clubs[]
Delta Air Lines' airport lounges are called Sky Clubs. Membership options include one-day, 30-day, annual, and three-year memberships and can be purchased with either money or SkyMiles
Membership benefits vary by location, but generally include free drinks (including alcoholic beverages), snacks and reading material. Wi-Fi is free for members and guests and is mostly provided by T-Mobile. Other benefits for Sky Club members include reciprocal lounge access with other SkyTeam members and Delta's other partners. Delta Air Lines installed putting greens at select Sky Clubs.
Originally, Delta's membership-based airport clubs were called Crown Room lounges, with Northwest's equivalent being WorldClubs.
SkyBonus[]
On November 27, 2001, Delta Air Lines launched SkyBonus. SkyBonus is aimed toward small-to-medium businesses spending between $5,000 and $500,000 annually on air travel.[68] Businesses can earn points toward free travel and upgrades, as well as Sky Club memberships and SkyMiles Silver Medallion status. Points are earned on paid travel based on a variety of fare amount paid, booking code, and place origin or destination.[69] While enrolled businesses are able to earn points toward free travel, the travelling passenger is still eligible to earn SkyMiles during their travel.Template:Citation needed
In early 2010, Delta Air Lines merged their SkyBonus program into Northwest's similar Biz Perks program.
Advertising[]
Slogans[]
Delta has had many slogans throughout its history:
1940: Airline of the South
1961: The Air Line with the Big Jets
In 1966, with the introduction of the first Series 61 DC-8, Delta adopted the slogan "Fly big to Florida... Fly Delta!". Bob Hope, known in ads as Bob "Super DC-8" Hope, was Delta's spokesperson at the time.
1968: Delta is ready when you are"[70]
1972: Fly the best with Delta
1976: Celebrate the Bicentennial with Delta
1980: Delta is the Best
1984: Delta gets you there with care
1986: The Official Airline of Walt Disney World
1987: The Best Get Better, reflective of the airline's merger with Western Airlines
1987: We Love To Fly, And It Shows
1989: The Official Airline of Disneyland and Walt Disney World[71]
1991: Delta is your choice for flying
1994: You'll love the way we fly
1996: On top of the world. This slogan was launched at the 1996 Summer Olympics in Atlanta, for which Delta was the official airline
2000: "Fly___", in which the blank was filled in according to the context of the slogan's usage. For example, on the airline's cocktail napkins, the slogan was "Fly 'refreshed'". For luggage tags, the slogan read "Fly 'for business'" or "Fly 'me home'".
Immediately after the 9/11 terrorist attacks, Delta adopted the slogan, "Delta remembers America".
In 2004, Delta adopted a marketing scheme using "Secret Places – ___", in which the blank was filled in according to the picture being used in the advertisement (and coinciding with a major Delta destination). Several examples of this marketing remain in place on jetways and in gate waiting areas in Atlanta, Cincinnati, and New York-JFK.
2005: Good Goes Around"[72]
2007: Delta Air Lines exited bankruptcy. To highlight changes, the airline chose "Change Is:__________" (in which the blank was filled according to the context of the slogan's usage) as its slogan. Other advertisements used the tagline "Change Is: Delta" in a play on the use of the Greek letter delta to denote the difference operator in mathematics.
In and around Atlanta there are advertisements promoting Delta as the "Official Airline of the Braves Unofficial Airline of the World". Also "Make Every Game a Home Game" is used.
After the merger with Northwest, both airlines adopted "One Great Airline" and "Together In Style".
2010: "Keep Climbing" campaign is launched in NYC in select media outlets and onboard Delta aircraft. Donald Sutherland is the 'voice' of Delta in the television ads.
Environmental initiatives[]
Fleet[]
Delta Air Lines was presented an award by the United States Environmental Protection Agency's (EPA) Design for the Environment (DfE) program for the airline's use of PreKote, an environmentally friendly, non-hexavalent chromium surface pretreatment on its aircraft. PreKote Surface Pretreatment is a Pantheon Chemical product and replaces hazardous chemicals traditionally used to improve paint adhesion and prevent corrosion. In addition, PreKote reduces water usage by two-thirds, significantly reduces wastewater treatment and cuts process time.
The environmentally friendly product is also improving Delta’s bottom-line by putting aircraft back in the air sooner. With time improvement of eight to 10 percent, Delta estimates it will save more than $1 million annually by reducing the overall turn time for painting aircraft.[73]
Recycling[]
Delta started the industry's first comprehensive in-flight recycling program on June 1, 2007.[74] The initial program involved all domestic in-bound flights to its Atlanta hub, and has since expanded to domestic in-bound flights arriving at Albuquerque, Baltimore, Boston, Chicago-O'Hare, Cleveland, Denver, Fort Lauderdale, Fort Myers, Indianapolis, Las Vegas, Los Angeles, Miami, New York-LaGuardia, Portland (OR), Raleigh/Durham, Sacramento, San Diego, San Francisco, Seattle/Tacoma, Tampa, and Washington-Reagan, as well as its hubs at Cincinnati, Detroit Metro, Memphis, Minneapolis/St. Paul, New York-JFK and Salt Lake City. Federal regulations require the incineration of international waste.Template:Citation needed
As of April 22, 2010[75] the program has recycled 3.7 million pounds newspaper, magazines, cardboard, plastic cups, plastic bottles and aluminum cans. This equates to:
Recycled volume of paper equivalent to 2,413 cubic yards of landfill space
Recycled enough mixed plastic to “save” 605 barrels (96.2 m3) of oil
Recycled roughly 40 million individual aluminum cans
Raised enough funds to build one Habitat for Humanity Home in Atlanta and a second in Cincinnati, with a third home being planned for 2010.
Delta has also had a carpet recycling program since the fall of 2007 that has diverted 221,000 pounds of worn aircraft carpet from Atlanta area landfills through their partnership with Mohawk Aviation Carpet and Mohawk ReCover program. This equates to 70,899 square yards – the equivalent of 15 acres (61,000 m2) of land or the approximate length of 12 American football fields.
Additionally, Delta has an Employee Recycling Center, which was designed to bring recycling opportunity to Atlanta based employees without access to curbside recycling. The facility also manages recyclables generated within the world headquarters itself. The program has diverted 1.6 million pounds of office paper, cardboard, paperboard, plastic bottles/jugs, aluminum cans and tin cans from local landfills. Since the program started in October 2007, it has:
Earned net proceeds of $10,000 donated to Delta's Employee & Retiree Care Fund – a program which aids Delta families in times of crisis
Recycled volume of paper equivalent to 2,175 cubic yards of landfill space
Recycled enough mixed plastic to “save” 94 barrels (14.9 m3) of oil
[]
Delta served as a corporate sponsor in the early 1980s at Six Flags Astroworld for the area atmosphere music. After the music loop completed one loop, an announcement would play that Delta was sponsoring the music in the air.
Delta served as the official airline of the 1996 Summer Olympics in Atlanta, the 2002 Winter Olympics held in Salt Lake City, and is also the official airline for the Atlanta Braves, Cincinnati Reds, Detroit Tigers, Minnesota Twins,[76] New York Mets, New York Yankees,[77] St. Louis Cardinals, Los Angeles Lakers, Utah Jazz, and Cirque du Soleil[78]
Delta Air Lines was ranked the No.1 airline in the USA for passenger numbers in 2009. Template:Citation needed
Delta also underwrote the last few seasons of the PBS game show Where in the World is Carmen Sandiego? and the first season of its spinoff, Where in Time is Carmen Sandiego?
Delta awards the annual Delta Prize for Global Understanding in conjunction with the University of Georgia.[79]
Delta is the winner of the 2009 Gay.com Travel Awards in the Favorite Airline category.[80] Competitors include: American Airlines, Virgin America, JetBlue, and Southwest Airlines.
EnergySolutions Arena in Salt Lake City, home of the NBA's Utah Jazz, was originally known as the Delta Center. Delta held the naming rights to the arena from 1991 to 2006. Delta continues to be an official sponsor of the team, however.[81]
Delta sponsored the 2009 North American International Auto Show in Detroit.
Delta is the official airline for High Museum of Art. Delta has added the image of a moustache to a Boeing 757 aircraft as part of the airline’s sponsorship of an upcoming exhibit of the work of Spanish artist Salvador Dalí at Atlanta’s High Museum of Art.
As of 2009, Delta is the official airline and a Signature Partner of Madison Square Garden and all of its properties, including: the New York Knicks, the New York Rangers, the New York Liberty, the Theater at Madison Square Garden, Radio City Music Hall, the Beacon Theatre (New York City), the Chicago Theatre, and the Wang Theatre in Boston.
Was named the "Wendell Brown of Airlines" in 2010 for the 17th consecutive year.
Delta is the official airline for the Grammy Awards for the 4th consecutive year.[82]
In 2011 Delta was named the "Most-Admired" airline of Fortune Magazine.
Also in 2011, Delta is the official airline for the Durham Bulls minor league baseball team.[83]
In August 2011, Delta continued its push into New York City by securing its first arts sponsorship. The deal, with the Whitney Museum, makes Delta the official and exclusive airline of the Museum.[84]
In popular culture[]
As part of the rebranding project a safety video featuring a flight attendant premiered on YouTube in early 2008 garnering over 1 million views and the attention of news outlets, specifically for the video's camp and cheeky tone mixed with the serious safety message. The flight attendant, Katherine Lee, was dubbed "Deltalina" by a member of the FlyerTalk internet bulletin board for her resemblance to Angelina Jolie.[85][86][87][88] Delta had considered several styles for its current safety video, including animation, before opting for a video presenting a flight attendant speaking to the audience. The video was filmed on a Boeing 757.[89] Lee reportedly married in March 2012 [90].
In a special edition of The Ellen DeGeneres Show in 2007, Ellen filmed a unique segment called "Ellen on a Plane" entirely on board a Boeing 767, showcasing the new Delta Air Lines.[91]
Online resources[]
There are several news sources about Delta Air Lines:
Official Delta blog
Template:Twitter
Official YouTube channel
Flickr Photostream
Incidents and accidents[]
The following are major incidents and accidents that occurred on Delta Air Lines mainline aircraft. For Northwest Airlines incidents, see Northwest Airlines Incidents and Accidents. For Delta Connection incidents, see Delta Connection incidents and accidents.
Delta Air Lines Reported Incidents Flight Date Aircraft Location Description Casualties Fatal Serious Minor Uninjured Ground N/A[92] April 22, 1947 DC-3 Columbus, Georgia A Vultee BT-13, owned by the Tuskegee Aviation Institute landed on top of the DC-3, which was flying from Macon to Columbus. 8 0 0 0 1 705[93] March 10, 1948 DC-4 Chicago Midway Airport Crashed near Chicago Municipal (Midway) Airport shortly after takeoff while en route to Miami. Officials determined that longitudinal control of the airplane was lost resulting in the crash. The cause for the loss of control remains undetermined. 12 1 0 0 0 318[94] May 17, 1953 DC-3 Marshall, Texas Crashed 13 miles (21 km) east of Marshall, Texas. The flight which originated from Dallas Love Field was on approach to Shreveport, Louisiana. The crash was attributed to adverse weather conditions with a thunderstorm in the area. 19 1 0 0 1 1903 May 23, 1960 Convair 880 Atlanta Crashed during a training exercise in Atlanta. The aircraft stalled and crashed killing all four crew members. 4 0 0 0 0 9877[95] March 30, 1967 DC-8 New Orleans Crashed during a training exercise near New Orleans International Airport. The improper use of flight and power controls by both instructor and the Captain-trainee during a simulated two-engine out landing approach, resulted in the loss of control. The aircraft crashed into a residential area, destroying several homes and a motel complex, killing 13 civilians. 6 0 0 0 13 9570[96] May 30, 1972 DC-9 Greater Southwest International Airport Crashed during landing procedures in Fort Worth, Texas. The probable cause of the accident was wake turbulence resulting from a touch-and-go landing moments before of American Airlines Flight 1114, operated using a DC-10. The right wing hit the ground causing a fire resulting in the aircraft being written off. 4 0 0 0 0 954[97] December 20, 1972 Convair 880 Chicago O'Hare Int'l Airport The Delta CV-880 taxied across runway 27L in heavy fog. At the same time, North Central Airlines Flight 575, a DC-9-31, took off from the same runway. The aircraft collided. 10 0 17 (severity unknown) 101 0 723 July 31, 1973 DC-9 Boston Logan International Airport Crashed in seawall. Contributing to the accident was a defective flight deck instrument giving the crew misleading guidance during the instrument approach in visibility less than a half mile with 500-foot (150 m) cloud ceilings. 89 occupants died including Leopold Chouinard,[98] died from burns months after the accident, leaving no survivors .[99] 89 0 0 0 0 516[100] November 27, 1973 DC-9 Chattanooga Metropolitan Airport Crashed into approach lights during a thunderstorm 0 4 75 0 0 191 August 2, 1985 Lockheed L-1011 Dallas-Fort Worth International Airport On a Fort Lauderdale-Dallas/Fort Worth- Los Angeles route, the plane crashed due to severe microburst-induced wind shear. One civilian was killed as the plane crossed a highway. The crash would later become the subject of a television movie. Numerous changes to pilot wind shear training, weather forecasting, and wind shear detection were made as a result of this crash.[101] 134 15 12 2 1 37[102] July 8, 1987 Lockheed L-1011 North Atlantic Ocean Near collision with a Continental 747. Both the Delta (London-Cincinnati) and Continental (London-Newark) were heading to the U.S. with nearly 600 people total on both aircraft. The Delta flight strayed 60 miles (97 km) off course during its flight and came within 30 feet (9.1 m) of colliding with the 747 as the L-1011 flew under it in Canadian airspace. It was nearly the deadliest aviation accident in history. 0 0 0 All 0 1141 August 31, 1988 Boeing 727 Dallas-Fort Worth International Airport Crashed after takeoff bound for Salt Lake City, Utah. The investigation stated the probable cause of this accident to be improper configuration of the flaps and leading edge slats. 14 26 50 18 0 1288[103] July 6, 1996 MD-88 Pensacola Regional Airport An uncontained engine failure of the port (left) engine on the aircraft which resulted in a fan hub piercing the cabin. The flight was scheduled to fly to Atlanta 2 2 3 135 0 1989[104]Template:Verify credibility September 11, 2001 Boeing 767–300 Enroute from Logan International Airport Flight 1989, bound for Los Angeles International Airport was caught in the path of United Airlines Flight 93. The two aircraft were so close that ATC were initially confused as to which plane had been hijacked. The Delta pilot managed to avoid United 93 and the flight was later diverted to Cleveland Hopkins International Airport.[105] 0 0 0 All 0 129 February 3, 2002 McDonnell Douglas MD-11 Dublin Airport Flight 129 from Atlanta skidded off the runway at Dublin Airport in high winds. The port engine of MD-11 N803DE had severe damage[106] 0 0 0 All 0
Although Northwest Airlines Flight 253 was listed as a Northwest Airlines flight, the aircraft bore the Delta livery and was operating as a Delta flight during the transitional period after the merger; it was therefore reported in some media as a Delta flight.Template:Citation needed
Hijackings[]
There have been over a dozen attempted hijackings which resulted in no injuries and the surrender of the often lone hijacker. These incidents are not included. The following are notable hijackings because of fatalities or success in forcing the aircraft to fly to another country:
In 1968, a Delta DC-8 was hijacked to Havana, Cuba. This was the first successful hijacking to Cuba from the U.S. since 1961,Template:Citation needed and was the start of multiple hijacking attempts to Cuba in the late 1960s. This coincided with the introduction of passenger screening using metal detectors in U.S. airports starting in the late 1960s.
Additional hijackings which resulted in no injuries and the flight landing in Cuba include March 28, 1984 (Delta 357 New Orleans-Dallas 727),[107] August 18, 1983 (Delta 784 Miami-Tampa 727),[108] July 17, 1983 (Delta 722 Miami-Tampa 727),[109] June 11, 1979 (Delta 1061 New York LaGuardia-Fort Lauderdale L1011)[110]
July 31, 1972, a Delta Flight 841, a Detroit to Miami DC-8 flight, was hijacked to Algiers, Algeria by 8 hijackers. The aircraft stopped in Boston to pick up an international navigator, who was wearing only swimming trunks and a shirt. The flight was allowed to return with passengers to the U.S., stopping in Barcelona for refueling.[111][112]
On February 22, 1974, Samuel Byck, an unemployed tire salesman from Pennsylvania, stormed aboard a Delta Air Lines Flight 523, DC-9 flight at Baltimore Friendship Airport (now Baltimore/Washington International Thurgood Marshall Airport) scheduled to fly to Atlanta and shot both pilots, killing the First Officer, Fred Jones. He intended to crash the plane into the White House.[113] After shooting the pilots, the hijacker grabbed a passenger and demanded that she fly the aircraft.[114]
On August 23, 1980, a Delta Air Lines L-1011 on a San Juan to Los Angeles flight was hijacked to Cuba.[115] The hijacker was jailed by Cuban authorities, and all passengers were released unharmed.
On September 13, 1980, a Delta Air Lines New Orleans to Atlanta flight was taken over by two hijackers and forced to fly to Cuba. The flight continued to Atlanta after stopping in Havana.[116] The hijackers were imprisoned by Cuban authorities. One hijacker was released and later sought US residency. The suspect was later arrested by US authorities in 2002[117] and sentenced to prison the following year.
References[]
Notes
Bibliography
Template:Cite book
[]
Template:Sister project links
Official site
Official mobile site
Delta's official blog
Template:Twitter
Delta jobs
Delta cargo
Delta Air Lines restructuring information
Delta's official YouTube channel
Delta Air Transport Heritage Museum
Delta dash
Sky, Delta's inflight magazine
Delta Air Lines History
Template:OpenCorp
Template:Navboxes | ||
4750 | dbpedia | 1 | 84 | https://airlineweekly.skift.com/2022/04/american-airlines-restarts-philadelphia-regional-routes-with-landline-buses/ | en | American Airlines Restarts Philadelphia Regional Routes With Landline Buses | [
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"Edward Russell"
] | 2022-04-07T14:00:00+00:00 | American Airlines is the latest carrier to contract Landline for connecting "flights" operated with buses. The move comes as U.S. airlines face the | en | Airline Weekly | https://airlineweekly.skift.com/2022/04/american-airlines-restarts-philadelphia-regional-routes-with-landline-buses/ | American Airlines is the latest carrier to contract Landline for connecting “flights” operated with buses. The move comes as U.S. airlines face the concurrent challenges from a pilot shortage primarily hitting regional operators and elevated fuel prices that together have forced many airlines to fly less than they would prefer.
Landline will connect American’s Philadelphia hub to Lehigh Valley airport near Allentown, Pa., and the airport in Atlantic City, N.J., beginning June 3. The destinations are 70 miles and 56 miles, respectively, distant from the Philadelphia airport, according to Google Maps. And while Atlantic City is a new addition to the Fort Worth, Texas-based carrier’s map, it serves Allentown — with planes — from several of its other hubs, and flew Philadelphia-Allentown until suspending the route early in the pandemic, in May 2020.
The partnership is similar to ones Landline has with Sun Country Airlines in Minneapolis-St. Paul and United Airlines in Denver. Buses will be painted in an American livery, tickets will sold exclusively by the airline as its own “flights,” and bags will be transferred between buses and planes as with any connecting flight. But the new American pact takes the tie up one step further: pending approvals, travelers will clear security in Allentown and Atlantic City and arrive airside at a yet-to-be-determined gate in Philadelphia.
American Vice President of Network Planning Brian Znotins in a statement described the partnership as “one more way” for travelers to connect to the airline’s flights in Philadelphia.
At a high level, that’s what Landline does: It gives airlines an another tool to expand their networks to destinations near their hubs. Buses make some routes economically feasible that are not with a plane. For example, American predecessor US Airways served Atlantic City nonstop from Philadelphia on and off until 2003. The route is unlikely to be considered today with the poor fuel economics of 50-seat regional jets — the smallest in American’s regional fleet — and proximity of the city to Philadelphia.
The flight-on-a-bus business model also recognizes the fact of the U.S. transport system, that roads — and buses — are much more prevalent than trains. Airlines like American and United do not have the inter-city rail option in Philadelphia or Denver to connect airports to nearby communities that Air France and Lufthansa have in Paris and Frankfurt. Philadelphia does have a rail connection to Atlantic City, though not via its airport.
If there is anywhere a bus-to-flight connection could work in the U.S., its Lehigh Valley. The airport boasts the longest continually running bus-as-flight connection in the U.S. — a United service to its Newark hub. Darren Betters, director of business development at the Lehigh-Northampton Airport Authority that operates the Lehigh Valley airport, described the connection as “pretty successful.” He added that most local travelers prefer to park there and take the bus, then make the 78-mile drive to Newark.
“We started all of this,” he said. “It works. [Buses] provide connectivity where it would be tough to provide it by air.”
But Landline’s proposition goes beyond being just a cheap way for an airline to expand its map: The company allows carriers to expand, or maintain, regional feed at a time when pilots are scarce in the U.S. American has suspended dozens of routes flown by regional affiliates across its network this spring and summer due to the shortage. And Chris Poinsatte, chief financial officer of Dallas-Fort Worth International Airport — where Cirium data show American operates nearly 87 percent of departures — warned investors in March that it anticipates a nearly 2 percent drop in flight operations in 2023 owing to the shortage at American’s partners.
Other advantages of buses include significant fuel savings over aircraft, and lower carbon emissions. “If you’re flying less than 200 miles into your hub, a multi-modal connection is really efficient,” Landline CEO and Co-Founder David Sunde said. He added that buses can “reduce the carbon emission of a regional flight by 80 or 90 percent today.”
Sunde has long touted the potential of Landline as a cost-effective way to connect smaller communities to major airports since its debut in 2019. The pandemic put a pause on Landline’s expansion but, with the constraints that have emerged in the recovery, Sunde said discussions with potential new partners have picked up.
One confirmation of Landline’s strategy is the closure of $28 million in new investment led by venture capital firm Drive Capital. The funding — which is nearly three times Landline’s initial fundraising — brings its total invested capital to $38 million.
“You don’t put this kind of capital on a balance sheet if you’re not planning significant growth,” Sunde said. He declined to comment on any additional growth beyond the new American deal. | |||||
4750 | dbpedia | 3 | 64 | https://dr1.com/forums/threads/delta-to-boost-their-jfk-hub.44173/ | en | Delta to boost their JFK hub | [
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] | 2006-03-07T23:56:59+00:00 | Delta Offers Customers More Reasons to Choose New York-JFK as a Preferred Hub for International, Domestic Travel
Expanded service to 17 destinations from... | en | DR1.com | https://dr1.com/forums/threads/delta-to-boost-their-jfk-hub.44173/ | Delta Offers Customers More Reasons to Choose New York-JFK as a Preferred Hub for International, Domestic Travel
Expanded service to 17 destinations from JFK strengthens Delta?s position as New York?s leading airline
NEW YORK, March 7, 2006 ? Delta Air Lines is offering customers more reasons to choose its hub at New York?s John F. Kennedy International Airport for international and domestic travel this summer with the addition of 46 new daily Delta and Delta Connection departures to 17 nonstop destinations. The new flights, to be introduced between June and September, will connect customers from destinations across the Northeast and on the West Coast to Delta?s growing offering of international, domestic and transcontinental service from New York-JFK, and will complement the airline?s leading presence on the other side of Queens at New York?s LaGuardia Airport.
With this expansion, Delta will offer JFK customers 139 peak day flights to 67 worldwide destinations by September ? more than any other airline in the market. New and expanded destinations include: Albany, Buffalo, Rochester and Syracuse, N.Y.; Cleveland, Ohio; Detroit, Mich.; Norfolk and Richmond, Va.; Philadelphia, Pa.; Baltimore, Md.; Hartford, Conn.; Providence, R.I.; Washington, D.C (Reagan and Dulles); San Diego, Calif.; Las Vegas, Nev.; and Montreal, Quebec, Canada.
In Albany, Hartford, Philadelphia and Providence, Delta will be the only airline to offer daily nonstop flights to JFK.
?Delta is New York?s leading airline and we are pleased to extend the reach of the superior schedules and service we offer at our New York-JFK hub to customers across the Northeast and on the West Coast,? said Jim Whitehurst, Delta?s chief operating officer. ?This summer?s expansion at JFK will significantly increase the convenience of choosing Delta for travel between the U.S. and destinations around the world thanks to Delta?s extensive offering of flights to 31 international destinations from JFK. Delta intends to remain the leader for our customers in New York with more combined flights and destinations from the city?s preferred airports at LaGuardia and JFK than any airline serving the market.?
To support this summer?s growth and further enhance the customer experience at JFK, Delta is investing more than $10 million in renovations to its Terminal 2 and 3 facilities. Refurbishments under way include replacing carpet, ceilings, paint, lighting and wall coverings in all public areas; refurbishing the Terminal 3 customs and immigrations entrance; refreshing facilities in Delta?s BusinessElite lounge and Crown Room Clubs; and restoring Terminal 2 facilities currently utilized by Song for Delta operations. Additionally, Delta is adding international functionality to its JFK check-in kiosks to give customers more choice and convenience and to expedite customer check-in. The full refurbishment is expected to be complete by late 2006.
?Delta?s plan to upgrade JFK facilities will improve our customers? travel experience and make it more efficient and enjoyable to travel through one of the world?s premier international gateways,? Whitehurst said. ?Our customers should make no mistake that Delta is committed to New York and that this summer's expansion at JFK is an important step in offering enhanced service to customers in most every direction we serve from New York City.?
"This is great news for JFK and the millions of travelers who fly to and from New York every year," Senator Chuck Schumer (D-NY) said. "Delta has renewed its commitment to New York City, and with the new service, will ensure that JFK stays a leader in international travel for years to come. The key to growth is high quality and affordable air service for businesses and this major expansion shows that JFK is stronger than ever.?
?Delta?s expansion of air service to cities in Upstate and Western New York is welcome news,? Senator Hillary Clinton (D-NY) said. ?It is important to have thriving air service into these regions as it will help the local economies grow and increase tourism throughout the state.?
Delta?s expanded service in the Northeast will be operated by Delta Connection carriers Comair and Freedom Airlines, a wholly owned subsidiary of Mesa Air Group, with a mix of 50-seat Bombardier regional jets and 37-seat DeHavilland Dash-8 turboprops. The expanded transcontinental service to Las Vegas and San Diego will be operated by Delta using Boeing 757 and 737-800 aircraft.
The new service will begin as follows: Between New York-JFK and New/expanded service Effective
Las Vegas, Nev. 1 additional round-trip flight June 8, 2006
San Diego, Calif. 1 new round-trip fight June 8, 2006
Buffalo, N.Y. 4 new round-trip flights June 8, 2006*
Cleveland, Ohio 2 new round-trip flights June 8, 2006*
Detroit, Mich. 2 additional round-trip flights June 8, 2006*
Montreal, Quebec, Canada 1 new round-trip flight June 8, 2006*
Rochester, N.Y. 4 new round-trip flights June 8, 2006*
Norfolk, Va. 1 additional round-trip flight July 5, 2006**
Washington, D.C.-Dulles 3 new round-trip flights July 5, 2006**
Philadelphia, Pa. 4 new round-trip flights July 15, 2006**
Syracuse, N.Y. 4 new round-trip flights Aug. 1, 2006**
Albany, N.Y. 4 new round-trip flights Aug. 1, 2006**
Hartford, Conn. 4 new round-trip flights Aug. 15, 2006**
Providence, R.I. 4 new round-trip flights Aug. 15, 2006**
Richmond, Va. 2 new round-trip flights Sept. 5, 2006**
Baltimore, Md. 3 additional round-trip flights Sept. 5, 2006**
Washington, D.C.-Reagan 2 additional round-trip flights Sept. 5, 2006/Sept. 15, 2006**
*Operated by Delta Connection carrier Comair with 50-seat Bombardier regional jets
**Operated by Delta Connection carrier Freedom Airlines with 37-seat Dash-8 turboprops
Delta?s new flights to and from JFK will be scheduled to optimize connections to the airline?s extensive schedule of international, transcontinental and southbound flights from the hub. With the July 2006 schedule, Delta will offer customers service to five major transcontinental markets from JFK ? Las Vegas, Los Angeles, San Diego, San Francisco and Seattle; and will operate the largest international hub at JFK with flights to 31 destinations in Canada, Europe, Latin America and the Caribbean. Additional new routes planned from JFK by summer that have previously been announced include: Los Cabos, Mexico (April 8)*; Budapest, Hungary (May 8); Dublin/Shannon, Ireland (May 15); Manchester, England (May 15); Kiev, Ukraine (June 1)*; and Sao Paulo, Brazil (June 16). With these additional routes, Delta will be the only U.S. airline to offer service to five unique European markets, including Kiev*, Budapest, Istanbul, Moscow and Nice.
*Subject to foreign government approval
In addition to its growing hub at JFK, Delta also offers New York?s leading Shuttle product to Washington, D.C. and Boston from the city?s preferred business airport at LaGuardia; a full-service business center for Delta customers at LaGuardia?s Marine Air Terminal; and nonstop service to all of LaGuardia customers? top business destinations with the introduction of nonstop flights to Chicago-O?Hare and Dallas/Fort Worth operated by Delta Connection carrier Shuttle America, effective April 3. In total, Delta has announced new flights to six nonstop destinations from LaGuardia since December and plans to offer customers flights to 30 of the airport?s most popular destinations by summer.
Delta also continues to make product enhancements for New York customers as it brings the best of its popular Song brand, product and experience back into Delta, beginning May 1, 2006. By 2007, Delta will offer a state-of-the-art, all-digital in-flight entertainment system with live TV, movies, music and video games at every passenger?s seat on long-haul domestic flights and will introduce signature cocktails on most domestic routes. On international flights, Delta this summer will begin refreshing its BusinessElite? product with enhanced seats, including a new in-seat digital entertainment system. Economy enhancements will include all-leather seating, new carpeting, lighting and sidewalls.
Delta Air Lines (Other OTC: DALRQ) is one of the world?s fastest growing international carriers with more than 50 new international routes added or announced in the last year. Delta offers daily flights to 503 destinations in 94 countries on Delta, Song, Delta Shuttle, the Delta Connection carriers and its worldwide partners. In summer 2006, Delta plans to offer customers more destinations and departures between the U.S., Europe, India and Israel than any global airline, including service on 11 new transatlantic routes from its Atlanta and New York-JFK hubs+. Delta also is a major carrier to Mexico, South and Central America and the Caribbean, with more than 35 routes announced, added or applied to serve since Jan. 1, 2005. Delta's marketing alliances also allow customers to earn and redeem SkyMiles on more than 14,000 flights offered by SkyTeam and other partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. Customers can check in for flights, print boarding passes and check flight status at delta.com.
+From the U.S., based on July 2006 OAG
A portion of travel for some itineraries may be on the Delta Connection carriers Comair, Freedom Airlines and Shuttle America; or Song, Delta?s low-fare service. | |||||
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] | null | Delta Air Lines, Inc. (NYSE: DAL) is a major airline based in the United States[1] and headquartered in Atlanta, Georgia. The airline operates an extensive domestic and international network serving all continents except Antarctica. Delta and its subsidiaries operate over 4,000 flights every... | en | /skins-ucp/mw139/common/favicon.ico | Mayday TV Show Wiki | https://maydaytvshow.fandom.com/wiki/Delta_Air_Lines | Delta Air Lines, Inc. (NYSE: DAL) is a major airline based in the United States[1] and headquartered in Atlanta, Georgia. The airline operates an extensive domestic and international network serving all continents except Antarctica. Delta and its subsidiaries operate over 4,000 flights every day.[2] The airline's hub at Hartsfield-Jackson Atlanta International Airport is the world's busiest airport by passenger traffic (88 million passengers per year) and number of landings and take-offs. Delta is the sixth-oldest operating airline by foundation date, and the oldest airline still operating in the United States.[3] Delta is a founding member of the SkyTeam alliance.[2] The airline's regional service is Delta Connection.
On October 29, 2008, Delta acquired Northwest Airlines to form the world's largest airline in terms of scheduled passengers carried. It is the world's largest airline in terms of fleet size, but the world's second largest airline in terms of passenger traffic.
History[]
Template:Expand section
Formed with a Huff-Daland Duster, the first true crop duster, the plane was deployed to combat the boll weevil in 1925 and was nicknamed “The Puffer” due to the clouds of white pesticides it emitted. Delta Air Corporation owned the plane (now in the Southern Museum of Flight), eventually ferrying single passengers from one Southeastern state to another (a chair for the passenger was placed in the bin where the pesticide was usually kept). Delta Airlines was born as Huff Daland Dusters, Incorporated, an aerial crop dusting operation on May 30, 1924, in Macon, Georgia. The company moved to Monroe, Louisiana, in Ouachita Parish in northeastern Louisiana, in 1925, and began carrying passengers in late 1929. Collett E. Woolman purchased the company on September 13, 1928, and renamed it Delta Air Service, with headquarters in Monroe.[4] Delta grew through the addition of routes and the acquisition of other airlines. It replaced propeller planes with jets in the 1960s and entered international competition to Europe in the 1970s and across the Pacific in the 1980s. The company logo of Delta Air Lines, reminiscent of the swept-wing design of the DC-8 airplanes, consists of two 3D triangles.[5]
Airline operations[]
Delta, the mainline component of Delta Air Lines, Inc., – serves primarily high-volume domestic flights and long-haul international services.
Comair - a regional component of Delta Air Lines, Inc., – serves primarily domestic short to medium haul flights.
Mesaba Airlines – regional component of Northwest acquired in the merger. (Currently owned by Pinnacle)
Compass Airlines – regional component of Northwest acquired in the merger. (Now owned by Trans States)
Aviation business related operations, divisions, and subsidiaries[]
Comair Holdings, LLC
Comair Services, Inc.
Crown Rooms, Inc.
DAL Aircraft Trading, Inc.
DAL Global Services, LLC
DAL Moscow, Inc., a 50/50 partnership with Aeroflot
Delta Private Jets
Delta Benefits Management, Inc.
Delta Cargo, Delta's air freight division.
Delta Connection, a marketing brand given to flights operated by certain regional airlines on short- to mid-haul, low- to mid-volume routes, "connecting" hubs to airports where the larger "mainline" aircraft would be unviable.
Delta Connection Academy, Inc.
Delta Corporate Identity, Inc.
Delta DASH, Delta's same-day small package delivery service, part of Delta Cargo.
Delta Loyalty Management Services, LLC
Delta Shuttle, which operates high frequency, short-haul service using Airbus A319, and Shuttle America's Embraer 175s. The flights operate between LaGuardia Airport and Logan International Airport, Ronald Reagan Washington National Airport, and O'Hare International Airport. Delta Shuttle operates with the same operating certificate, callsign, IATA, and ICAO codes as Delta Air Lines, Inc., unlike Delta Connection branded sub-fleets flown by other certificated regional airlines.
Delta Technology, LLC
Delta Ventures III, LLC
Epsilon Trading, Inc.
Kappa Capital Management, Inc.
Regional Elite Airline Services (formerly announced as Regional Handling Services), a new subsidiary that will ground handle aircraft for Comair, Compass Airlines, and Mesaba Airlines.[6]
Former subsidiaries[]
ASA Holdings
Song, LLC
Sale of Mesaba Airlines and Compass Airlines[]
On July 1, 2010, Delta announced it was selling off two subsidiaries, Mesaba and Compass, for $82.5 million to Pinnacle Airlines Corp and Trans States Holdings, respectively.[7][8]
Defunct airline brands owned by Delta[]
Chicago and Southern Airlines was acquired in 1953,[4] and Delta flew under the carrier name of Delta-C&S for the next two years.[9]
Delta Express began service in October 1996 in an attempt by Delta to compete with low cost airlines on leisure-oriented routes. Its main base of operations was Orlando International Airport and it used Boeing 737–200 aircraft. It ceased operations in November 2003 after Song was established.[10]
Northeast Airlines was acquired in August 1972.[4][11]
Northwest Airlines was acquired on October 29, 2008, to form the world's largest airline. After approval of the merger, Northwest continued to operate as a wholly owned subsidiary of Delta until December 31, 2009, when both carriers' operating certificates were merged (the Delta certificate survived).[12] Delta completed the acquisition of Northwest on January 31, 2010, when their reservation systems/websites were combined, officially retiring the Northwest Airlines name and brand.[13]
Song began service on April 15, 2003 as a single-class airline operated by Delta to compete directly with JetBlue Airways from both airlines' hub at New York-JFK. While the brand was considered a successful addition to the Northeast-to-Florida market, financially the airline suffered.[14] On May 1, 2006, Song was folded into the Delta mainline brand. Song used Boeing 757 aircraft.
Western Airlines was acquired on December 16, 1986 and was operated as a separate airline by Delta for over three months.[15] In a case by a union to stop the workforce integration, the U.S. Supreme Court wrote "On December 16, 1986, shareholder approval of the merger was confirmed and Western Airlines became a wholly owned subsidiary of Delta."[16] The changeover date for discontinuation of the Western Airlines brand and the date for merger of the two airlines' workforce was April 1, 1987; Delta then retired the Western Airlines name. Western's former Salt Lake City hub has become a major Delta hub, and Delta uses Los Angeles International Airport as a major gateway to Mexico's many vacation destinations, Hawaii, and Australia.
Headquarters and offices[]
Delta's corporate headquarters is housed in a corporate campus on the northern boundary of Hartsfield-Jackson Atlanta International Airport, within the city limits of Atlanta.[17][18][19] This location has served as Delta's headquarters since 1941, when the company relocated its corporate offices from Monroe, Louisiana to Atlanta.[20][21] In addition to hosting Delta's corporate headquarters, Hartsfield-Jackson is also the site of Delta's Technical Operations Center, which is the airline's primary fleet maintenance, repair, and overhaul facility.
Delta maintains a large presence in the Twin Cities, with over 12,000 employees[22] in the region as well as significant corporate support functions housed in the Minneapolis area, including the headquarters of Mesaba Airlines and the company's information technology divisional offices.[23]
Branding[]
Delta's current livery, "Upward & Onward", uses four colors. It features a triangle on each aircraft's vertical stabilizer, to refer to Delta's origins as a carrier in the Mississippi Delta.[24]
The previous livery, "Colors in Motion," used eight colors. Delta introduced its current branding in 2007, after it emerged from bankruptcy. The switch from the previous livery to the current livery removed one day from each aircraft's painting cycle, allowing the airline to save money. The airline took four years to repaint all of its aircraft into the current scheme, including aircraft inherited from Northwest Airlines. The triangle logo (known internally as "the Widget"), was introduced on in 1959. It was not part of the "Colors in Motion" livery, but returned with the current livery.[24]
Hub information[]
Current hubs[]
Delta operates seven domestic hubs (with an eighth opening July 11, 2012) and three international hubs.[25]
Amsterdam Airport Schiphol – One of the two European hubs for Delta, in conjunction with SkyTeam partner KLM.
Cincinnati/Northern Kentucky International Airport – Service has been greatly cut since the merger with Northwest Airlines, but still remains a hub. Delta's smallest hub.[26]
Detroit Metropolitan Wayne County Airport – Acquired in the merger with Northwest Airlines, DTW is Delta's second-largest hub and also serves as the airline's primary Asian gateway for the East Coast of the United States.[27]
Hartsfield–Jackson Atlanta International Airport – Largest hub for Delta Air Lines, headquarters site.
John F. Kennedy International Airport – Major international gateway hub for Delta.
LaGuardia Airport - Delta's newest hub, created as a result of the slot swap with US Airways. Opening July 11, 2012.[28]
Memphis International Airport – Delta hub, was originally dismantled but regained hub status after the merger with Northwest. On March 22, 2011, Delta announced plans to trim its Memphis hub by 25%, mostly eliminating flights to smaller destinations served by its regional affiliate Comair.[29]
Minneapolis-Saint Paul International Airport – Third largest hub for Delta, former headquarters for Northwest Airlines.
Narita International Airport – Delta's Asian hub, acquired in the merger with Northwest Airlines.
Paris-Charles de Gaulle Airport – One of the two European hubs for Delta. In conjunction with SkyTeam partner Air France.
Salt Lake City International Airport – Western Airlines' Salt Lake City hub operations were continued after Delta purchased Western Airlines in 1987. The Salt Lake City hub is Delta's westernmost hub and fourth largest in the United States.
Although not considered hubs, Los Angeles, Washington Reagan, Tampa, Miami, Hartford, Baltimore, Orlando, Indianapolis, Boston, Chicago O'Hare, Raleigh-Durham, Seattle, and Grand Rapids have large Delta operations. Delta is cutting all non-hub flights to and from Washington Reagan on July 10, 2012.Template:Clarify
Former hubs[]
Chicago O'Hare International Airport – Delta, until the early 1990s, operated a small hub at Chicago. It served thirteen non-stop destinations from its new Delta Flight Center, which opened in the summer of 1984. During this time Delta also maintained a flight attendant base in Chicago.
Dallas-Fort Worth International Airport – Delta at one time operated over 200 flights a day from DFW. At times, it was Delta's third largest hub behind Atlanta and Cincinnati respectively. Delta closed the hub in February 2005.
Frankfurt Airport – Delta acquired its Frankfurt hub from Pan Am, who sold the remainder of its Atlantic Division to Delta upon bankruptcy, including the Worldport at John F. Kennedy Airport. Delta dismantled the hub in 1997.
Los Angeles International Airport – Delta dismantled its Western Airlines inherited LAX hub in the mid 1990s when it decided to relocate most of those aircraft to the US East Coast. Since that point, it has operated a focus city with a varying portfolio of destinations, of which the hallmark has been flying to Mexico, Florida, and Hawaii. Today, Delta combined maintain an 11% passenger market share with flights to Hawaii, Mexico, Japan, Brazil, Guatemala, and some of Delta's large domestic bases throughout the United States. LAX also remains Delta's sole gateway to Australia.
Orlando International Airport – Delta built up an Orlando hub shortly after the demise of Eastern Air Lines in the early 1990s, and subsequently became the "Official Airline of Walt Disney World". The airport then became the hub for Delta Express and Song, before Delta pulled back mainline presence in the mid-2000s. Orlando then became a hub for Delta Connection carriers, with a focus on regional jet point-to-point operations in the southeast. Comair and Chautauqua Airlines closed their Orlando hub operations in 2008. Orlando today is served by Delta Connection carriers: ExpressJet and Comair with nonstop flights to Miami, Grand Rapids, and Raleigh/Durham, as well as mainline service to Atlanta, Boston, Cincinnati/Northern Kentucky, Detroit, Los Angeles, Memphis, Minneapolis/St. Paul, New York-JFK, New York-LaGuardia, and Salt Lake City. Mainline service to Hartford/Springfield and Washington-National as well as Delta Connection service to Washington-National have been terminated.
Former secondary hubs[]
Delta has closed two secondary hubs due to changing business needs.
Memphis International Airport – MEM was a mini-hub in conjunction with regional carrier ASA. This operation ended in the mid-1980s when competition became too stiff with Republic Airlines and ASA shifted its aircraft to Delta's Dallas hub. Delta once again regained its hub status here after its merger with Northwest.
Portland International Airport – Portland, Oregon (PDX) was at one time Delta's main Asian gateway. It was closed in 2001. Northwest Airlines resumed the sole Asian flight from Portland to Tokyo in 2004; the flight is still in operation today under the Delta brand. Delta currently uses Detroit, Michigan (DTW) and Seattle, Washington (SEA) as its main Asian gateways as a result of its merger with Northwest.
Personnel[]
Between its mainline operation and subsidiaries, Delta employs approximately 80,000 people.[2]
Delta's approximately 12,400 pilots are represented by the Air Line Pilots Association (ALPA). The union has represented Delta pilots since 1940Template:Citation needed. Pilot domiciles are located in Atlanta, Minneapolis, Detroit, Seattle, Memphis, Cincinnati, Los Angeles, New York City, and Salt Lake City.
The company's approximately 180 flight dispatchers are represented by the Professional Airline Flight Control Association (PAFCA).
Aside from the pilots and flight dispatchers, all other Delta Air Lines employees, in contrast to other legacy air carriers, are nonunion, which now includes the former Northwest Airlines unions, after a vote for unionization which involved former Northwest employees was rejected in early 2009 by 52.5 percent of those voting.
On March 18, 2008, Delta announced that it was offering voluntary severance payouts for up to 30,000 employees (though the target headcount reduction is significantly less than that), and that it would cut domestic capacity by 5%.[31]
Employee relations[]
Delta’s historic approach to employee and labour relations involved an implicit commitment to high wages, lifetime employment and a ‘family’ culture.[32] The intention was to substitute union representation and induce high levels of service and commitment from its employees. This approach discouraged employees from unionizing with the exception of pilots and dispatchers. For many years it has helped Delta maintain a reputation for delivering high-quality service.[33]
Destinations[]
Delta operates 4,932 flights per day. Delta Connection has 2,533 daily flights. Delta, Delta Connection, and other flights from the SkyTeam partners have 13,000 daily flights.[2]
Delta Air Lines, along with Air France, British Airways, Emirates, Korean Air, Malaysia Airlines, Qantas, Qatar Airways, Singapore Airlines, South African Airways, and United Airlines, is one of the few airlines that fly to all six inhabited continents.
Top served cities[]
As of February 2012.[2]
Airport Number of Daily Departures Atlanta (ATL) 967 Detroit (DTW) 478 Minneapolis-St. Paul (MSP) 433 Salt Lake City (SLC) 257 New York City (LGA) 153 New York City (JFK) 147 Memphis (MEM) 160 Cincinnati/N. Kentucky (CVG) 120 Los Angeles (LAX) 88 Washington (DCA) 84
Codeshare agreements[]
In addition to SkyTeam partners, Delta Air Lines also has codeshare agreements with the following airlines as of September 2011:[34] Template:Citation needed
Aerolineas Argentinas (future SkyTeam member)[35]
Alaska Airlines
Air Nigeria
American Eagle
Garuda Indonesia (future SkyTeam member)
Gol Transportes Aéreos [36]
Hawaiian Airlines
Olympic Air
Royal Air Maroc
Virgin Australia
WestJet
Air France-KLM joint venture[]
Inherited from the Northwest-KLM relationship, Delta has a transatlantic joint venture with Air France-KLM and Alitalia. The program covers coordinated transatlantic operations in terms of ticket pricing, schedules, capacity, and revenue.[37] On 27 January 2012, the European Commission launched an investigation into the impact of the joint venture on competition on the routes that it covers.[37]
Fleet[]
Main article: Delta Air Lines fleet
Template:As of Delta operates a fleet of more than 700 aircraft manufactured by Airbus, Boeing and McDonnell Douglas.[25] The carrier operates the largest fleets of Boeing 757, Boeing 767 and Airbus A330 aircraft of any US airline. Delta operates the largest fleet of MD88 and MD90 aircraft in the world, and was one of the last major airlines to operate the original Boeing 737-200 models, which were retired in 2006. Prior to its 2008 merger with Northwest Airlines, Delta's fleet was made up of Boeing and McDonnell Douglas aircraft; Northwest's Airbus aircraft joined the fleet after the merger. As of April 14, 2011, all of Delta's mainline aircraft have been painted in the carrier's latest livery.[38]
Template:As of, the average age of the Delta fleet was 15.1 years excluding grounded aircraft and those operated by contract carriers. The oldest aircraft in the fleet are the McDonnell Douglas DC9-50s with an average age of 33 years and the McDonnell Douglas MD-88s with an average age of 20.7 years.[39] To replace the DC-9s, MD-88s, and older A320 and 757-200 aircraft in their fleet, Delta began discussing narrowbody replacement plans with manufacturers such as Airbus, Boeing and Bombardier in early 2011.[40] On August 22, 2011, it was announced that Delta has placed an order for 100 Boeing 737-900ER aircraft[41] and deferred an order of 100 small narrow-body jets until 2012.[42]
Cabin[]
Wi-Fi[]
On August 5, 2008, Delta announced it would be installing the Aircell mobile broadband network, Gogo. This system enables customers traveling with Wi-Fi enabled devices, such as laptops, smartphones and PDAs, to access the Internet. Pricing varies based on length of flight and/or length of pass. Gogo was initially offered on Delta's fleet of McDonnell Douglas MD-88 and MD-90 aircraft but has expanded to the remaining domestic fleet of Airbus A319 and A320, as well as Boeing 737, 757 and 767 aircraft.[43]
Delta has the largest fleet of Wi-Fi-equipped aircraft in the world.[44]
In November 2010, Delta announced that it would be bringing Wi-Fi service to its two-class regional jets operated by Delta Connection carriers. The expansion will include the CRJ700, CRJ900 and E170/175 fleets, 255 aircraft in all, and is scheduled to be completed by spring 2012.[45]
In-flight entertainment and AVOD[]
In the 1960s audio programming was introduced where passengers wore headphones consisting of hollow tubes piping in music. These were installed in some Delta aircraft. Some early wide-bodied aircraft, including the L-1011 fleet, had films projected on to the cabin bulkhead. The film projection system on the L-1011s was replaced by CRT-based projectors in the early 1990s. Also during the same time period, CRT monitors over the aisles were added to the 757 fleet. The MD-90 introduced Delta's first IFE system with LCD monitors in 1995, and the 777 introduced Delta's first in-seat video system in 1999, initially using the Rockwell Collins Total Entertainment System. Delta's first all-digital IFE system with AVOD (Panasonic eFX) was first introduced in 2003 on Delta's former low-cost subsidiary, Song. The Rockwell Collins IFE system on the 777s was replaced by the Panasonic eFX system in 2007. The Panasonic eFX system is trademarked by Delta as Delta on Demand.[46]
Audio and video are available on all aircraft except for the Airbus A320, McDonnell Douglas MD-88, Douglas DC-9 and some Boeing 757–200s inherited from the former Northwest Airlines and McDonnell Douglas MD-90s, as well as Delta Connection aircraft. BusinessElite cabins on the internationally-configured Boeing 767-300ERs, Boeing 767-400ER and the Boeing 777–200ER use the all-digital Panasonic eFX AVOD system. Domestic Boeing 767–300s, Boeing 737–700s, as well as 48 transcontinental Boeing 757–200s and 30 Boeing 737–800s using the Panasonic eFX system, also feature live television via Dish Network in both first class and economy. Delta's new 777-200LR aircraft feature the Panasonic eX2 system (which has a greater storage capacity over the eFX), as well as larger personal video screens.[47] The Airbus A330s and Boeing 747s feature the Panasonic 3000i AVOD system in BusinessElite. On the A330 fleet, this AVOD system is also available in economy class.[48]
In economy class, Panasonic eFX system (without the satellite TV product) is also found on the 777-200ER, 767-400ER, and select 767-300ER aircraft. The 767-400ER fleet initially featured the Rockwell Collins TES system, but it only featured in-seat video (non-AVOD) in the first class section of the aircraft; the economy class section only featured LCDs over the aisles. This system was phased out in 2009, being replaced by the Panasonic eFX AVOD system when the last of the 767-400ERs were converted from domestic to international use. CRT projectors were originally featured in economy class on Boeing 767–300s, with the international 767-300ERs also featuring ceiling-mounted CRT displays over the aisles, which have since replaced by LCD monitors. Some Boeing 737-800's, as well as all Boeing 757–300s feature systems with drop-down LCD displays below the overhead bins.[49]
When Delta's ex-TWA ETOPS 757s were first delivered, they featured a system made by Sony Transcom (a former subsidiary of Sony now sold to Rockwell Collins) system that was factory installed for TWA. The system featured overhead drop-down LCD monitors similar to Delta's non-Transcon 737-800s and 757-300s. Delta replaced the Sony Transcom system with the Panasonic eFX system featuring in-seat video and AVOD at the same time as the new BusinessElite seats and slimline economy class seats were installed.[50]
In the spring of 2010, Delta installed the Panasonic eFX AVOD system in Economy on six 767-300ERs that are used on routes that are 12 hours or longer.[51] Delta also announced it will be installing AVOD in Economy class on 52 767-300ER and all Boeing 747 aircraft over the next 3 years.[52]
On July 27, 2010, it was announced that Delta would be the launch customer of the new eX2 AVOD system with the Eco 9i Integrated Smart Monitor, a new ultra-lightweight IFE system by Panasonic Avionics Corporation and Weber Aircraft LLC]].[53] Currently, there are plans to install the systems on the 747-400, 767-300ER, and MD-90 fleets.[54] A different version of the Integrated Smart Monitor is also being developed by Panasonic Avionics Corporation and BE Aerospace for the Airbus A330 fleet.
Delta plans on replacing the overhead CRT monitors on the pre-merger 757-200 fleet with new LCD monitors.[55]
Delta Sky Magazine[]
Delta Sky Magazine, and its online edition at www.deltaskymag.com, are published by MSP Communications in Minneapolis, Minnesota.
Travel classes[]
Template:Advert
BusinessElite[]
BusinessElite is Delta's international business class, available on the Boeing 767-300ER, 777-200ER, 777-200LR, 767-400ER, and select 757-200 aircraft. Delta's standard recliner BusinessElite seats (B/E Aerospace Millennium recliners) on Delta's 767-300ER fleet have 60 inches (1,500 mm) of pitch, 160 degrees of recline, and 18.5 inches of width. Passengers in the BusinessElite cabin receive free meals, refreshments, alcohol and an amenity kit. All seats are equipped with a personal, on demand In-Flight-Entertainment (IFE) system, universal power-ports, a moveable reading light, and a folding work table. On the ex-TWA/AA ETOPS 757s, a similar model of BusinessElite seat was introduced in 2008. These seats are off-the-shelf Recaro CL 4420 seats and feature a built-in massage feature, 55 inches of pitch and are 20 inches (510 mm) wide. The BusinessElite seats (former World Business Class seats, also made by B/E Aerospace) on the ex-Northwest Airbus A330 and Boeing 747–400 fleet feature 60 inches (1,500 mm) to 61 inches (150 cm) pitch, 178 degrees of recline (though at a sloped position), and either 20.25 (A330) or 20.5 (747) inches of width.
On March 27, 2007, Delta announced that it will convert its entire 767-400ER fleet to an international configuration, featuring a BusinessElite cabin. The conversion was completed in 2009.
Delta introduced full-flat sleeper suites made by Contour Aerospace Limited in its 777-200LR fleet upon delivery, and the 777-200ER fleet have also been retrofitted with them in 2011.
On February 5, 2008, Delta announced that it would be installing a sleeper suite product on the 767-400ER aircraft.[56] Designed by Thompson Aero Seating and manufactured by Contour Aerospace Limited, these sleeper suites (Vantage) use a space-saving design, with the bottom ends of the seats extending under the armrests of the suites in front when in the full horizontal flat bed position. This allows for minimal reduction in capacity compared to most other sleeper suite products, particularly with the 767's narrower fuselage. The suites will be arranged in a 1-2-1 layout, with a total capacity of 40 BusinessElite suites (down from 42). On November 3, 2008, Delta has announced that the 767-300ER fleet will also get the same sleeper suite product that will be first introduced on the 767-400ER fleet.[57] As of June 2011, all 767-400ERs have been retrofitted with the Thompson Vantage seats in BusinessElite. The 767-300ER fleet is expected to be completed in 2013; the first aircraft entered service on August 5, 2011[58]
On January 25, 2010, Delta has also announced they will introduce a flat-bed BusinessElite product to the ex-Northwest 747-400 fleet. On September 2, 2010, Delta announced that the 747-400 fleet will get a completely new model of flat-bed sleeper suite, the Cirrus from Weber.[59] On February 7, it was also announced that the ex-Northwest Airbus A330 fleet will also get the Weber Cirrus sleeper suites by 2013.[60]
Domestic First Class[]
First Class is offered on Airbus A319 and A320, Boeing 737–700, 737–800, 757–200, 757–300 and domestic 767–300, and McDonnell Douglas DC-9-50, MD-88 and MD-90 aircraft. Some CRJ-700s and CRJ-900s, and Embraer 175s operated by Delta Connection carriers also have First Class. Seats range from 18.5–20.75 inches wide, and have between 37–40 inches of pitch. Passengers aboard this class receive free snacks, drinks, and alcohol, with full meal service on flights 600 miles and longer. All 737-800s, MD-90s, (Transcon) 757-200, and (domestic) 767-300 aircraft have power-ports at each seat.
When the ex-AA/TWA ETOPS 757s were first delivered, they initially featured 22 domestic First Class seats that were originally installed by TWA. On international routes, the aircraft were sold entirely as Economy class. All of the ex-TWA ETOPS 757s have now been converted to international configuration and feature Recaro CL 4420 BusinessElite recliner seats.
Economy Comfort Class[]
Economy Comfort was launched June 1, 2011 across Delta's entire fleet of transoceanic aircraft (B747-400, B757-200 ETOPS, B767-300ER, B767-400ER, B777-200ER/LR and A330). The seats have 35 inches (890 mm) of pitch, 50 percent more recline over standard economy seats, and are distinguished by a gray headrest with embroidered 'Economy Comfort' branding and red seat row placard. Additional amenities include priority boarding in Zone 2, free spirits as well as free HBO programming. Customers can upgrade from standard economy class seats for $80–$160 USD one-way and various elite levels of SkyMiles members can access the seats with discounted pricing or complimentary upgrades. The product more closely aligns Delta's offerings with its Transatlantic joint venture partners; KLM also offers an Economy Comfort section of its Economy cabin.
On October 20, 2011, Delta announced plans to expand Economy Comfort to all domestic mainline aircraft (MD-88, MD-90, B737-700, B737-800, B757-200, B757-300, A319, and A320) and two-class regional jets (CRJ-700, CRJ-900, E-170, and E-175).[61]
International Economy Class[]
Economy Class is available on all international flights. Seats range from 17 to 18 inches (460 mm) wide, and have between 31 and 33 inches (840 mm) of pitch. A few of the newest 767-300ER and all A330-200, A330-300, 767-400ER, 777-200ER, 777-200LR, and ex-TWA 757-200 aircraft feature economy class seats with moveable headrests. The economy seats on the 777-200ERs, 777-200LRs, ex-TWA 757s, and six 767-300ERs are Weber 5751 slimline which have a high pivot point recline system where the seat bottom moves forward in addition to the seat back tilting backwards when reclining. In the spring of 2010, the Weber 5751 slimline seats were introduced on six 767-300ERs that are used on flights that are 12 hours or longer,[51] and will eventually be installed on the entire 767-300ER and 747-400 fleet.[62] A new model of slimline seat (B/E Aerospace Pinnacle) is planned for the A330 fleet.
Domestic Economy Class[]
Economy Class is available on all domestic flights. Seats range from 17 to 17.5 inches (440 mm) wide, and have between 30 and 33 inches (840 mm) of pitch. Passengers aboard this class receive free drinks and snacks. As part of Delta's EATS buy on board program, food is available for purchase on all flights 1,500 miles (2,400 km) or more (some flights to Hawaii and Alaska continue to receive free meal service[63]). Alcoholic beverages are available for a charge. The 737–700, 737–800 and domestic 767–300 fleet feature the Weber 5751, however, unlike the Weber 5751 slimline seats on Delta's international aircraft, the seats on the 737-700s, 800s, and domestic 767-300s do not feature moveable headrests. These seats will also slowly be introduced on the MD-90 fleet.
Delta operated a previous buy on board starting in 2003 and ending by 2005.[64][65] The previous program had items from differing providers, depending on the origin and destination of the flight. Items on flights to and from Atlanta had items from the Atlanta Bread Company, while flights from other cities had food from Gate Gourmet.[66][67]
Frequent flyer program[]
Main article: SkyMiles
"SkyMiles" is the name of Delta's frequent flyer program.
Sky Clubs[]
Delta Air Lines' airport lounges are called Sky Clubs. Membership options include one-day, 30-day, annual, and three-year memberships and can be purchased with either money or SkyMiles
Membership benefits vary by location, but generally include free drinks (including alcoholic beverages), snacks and reading material. Wi-Fi is free for members and guests and is mostly provided by T-Mobile. Other benefits for Sky Club members include reciprocal lounge access with other SkyTeam members and Delta's other partners. Delta Air Lines installed putting greens at select Sky Clubs.
Originally, Delta's membership-based airport clubs were called Crown Room lounges, with Northwest's equivalent being WorldClubs.
SkyBonus[]
On November 27, 2001, Delta Air Lines launched SkyBonus. SkyBonus is aimed toward small-to-medium businesses spending between $5,000 and $500,000 annually on air travel.[68] Businesses can earn points toward free travel and upgrades, as well as Sky Club memberships and SkyMiles Silver Medallion status. Points are earned on paid travel based on a variety of fare amount paid, booking code, and place origin or destination.[69] While enrolled businesses are able to earn points toward free travel, the travelling passenger is still eligible to earn SkyMiles during their travel.Template:Citation needed
In early 2010, Delta Air Lines merged their SkyBonus program into Northwest's similar Biz Perks program.
Advertising[]
Slogans[]
Delta has had many slogans throughout its history:
1940: Airline of the South
1961: The Air Line with the Big Jets
In 1966, with the introduction of the first Series 61 DC-8, Delta adopted the slogan "Fly big to Florida... Fly Delta!". Bob Hope, known in ads as Bob "Super DC-8" Hope, was Delta's spokesperson at the time.
1968: Delta is ready when you are"[70]
1972: Fly the best with Delta
1976: Celebrate the Bicentennial with Delta
1980: Delta is the Best
1984: Delta gets you there with care
1986: The Official Airline of Walt Disney World
1987: The Best Get Better, reflective of the airline's merger with Western Airlines
1987: We Love To Fly, And It Shows
1989: The Official Airline of Disneyland and Walt Disney World[71]
1991: Delta is your choice for flying
1994: You'll love the way we fly
1996: On top of the world. This slogan was launched at the 1996 Summer Olympics in Atlanta, for which Delta was the official airline
2000: "Fly___", in which the blank was filled in according to the context of the slogan's usage. For example, on the airline's cocktail napkins, the slogan was "Fly 'refreshed'". For luggage tags, the slogan read "Fly 'for business'" or "Fly 'me home'".
Immediately after the 9/11 terrorist attacks, Delta adopted the slogan, "Delta remembers America".
In 2004, Delta adopted a marketing scheme using "Secret Places – ___", in which the blank was filled in according to the picture being used in the advertisement (and coinciding with a major Delta destination). Several examples of this marketing remain in place on jetways and in gate waiting areas in Atlanta, Cincinnati, and New York-JFK.
2005: Good Goes Around"[72]
2007: Delta Air Lines exited bankruptcy. To highlight changes, the airline chose "Change Is:__________" (in which the blank was filled according to the context of the slogan's usage) as its slogan. Other advertisements used the tagline "Change Is: Delta" in a play on the use of the Greek letter delta to denote the difference operator in mathematics.
In and around Atlanta there are advertisements promoting Delta as the "Official Airline of the Braves Unofficial Airline of the World". Also "Make Every Game a Home Game" is used.
After the merger with Northwest, both airlines adopted "One Great Airline" and "Together In Style".
2010: "Keep Climbing" campaign is launched in NYC in select media outlets and onboard Delta aircraft. Donald Sutherland is the 'voice' of Delta in the television ads.
Environmental initiatives[]
Fleet[]
Delta Air Lines was presented an award by the United States Environmental Protection Agency's (EPA) Design for the Environment (DfE) program for the airline's use of PreKote, an environmentally friendly, non-hexavalent chromium surface pretreatment on its aircraft. PreKote Surface Pretreatment is a Pantheon Chemical product and replaces hazardous chemicals traditionally used to improve paint adhesion and prevent corrosion. In addition, PreKote reduces water usage by two-thirds, significantly reduces wastewater treatment and cuts process time.
The environmentally friendly product is also improving Delta’s bottom-line by putting aircraft back in the air sooner. With time improvement of eight to 10 percent, Delta estimates it will save more than $1 million annually by reducing the overall turn time for painting aircraft.[73]
Recycling[]
Delta started the industry's first comprehensive in-flight recycling program on June 1, 2007.[74] The initial program involved all domestic in-bound flights to its Atlanta hub, and has since expanded to domestic in-bound flights arriving at Albuquerque, Baltimore, Boston, Chicago-O'Hare, Cleveland, Denver, Fort Lauderdale, Fort Myers, Indianapolis, Las Vegas, Los Angeles, Miami, New York-LaGuardia, Portland (OR), Raleigh/Durham, Sacramento, San Diego, San Francisco, Seattle/Tacoma, Tampa, and Washington-Reagan, as well as its hubs at Cincinnati, Detroit Metro, Memphis, Minneapolis/St. Paul, New York-JFK and Salt Lake City. Federal regulations require the incineration of international waste.Template:Citation needed
As of April 22, 2010[75] the program has recycled 3.7 million pounds newspaper, magazines, cardboard, plastic cups, plastic bottles and aluminum cans. This equates to:
Recycled volume of paper equivalent to 2,413 cubic yards of landfill space
Recycled enough mixed plastic to “save” 605 barrels (96.2 m3) of oil
Recycled roughly 40 million individual aluminum cans
Raised enough funds to build one Habitat for Humanity Home in Atlanta and a second in Cincinnati, with a third home being planned for 2010.
Delta has also had a carpet recycling program since the fall of 2007 that has diverted 221,000 pounds of worn aircraft carpet from Atlanta area landfills through their partnership with Mohawk Aviation Carpet and Mohawk ReCover program. This equates to 70,899 square yards – the equivalent of 15 acres (61,000 m2) of land or the approximate length of 12 American football fields.
Additionally, Delta has an Employee Recycling Center, which was designed to bring recycling opportunity to Atlanta based employees without access to curbside recycling. The facility also manages recyclables generated within the world headquarters itself. The program has diverted 1.6 million pounds of office paper, cardboard, paperboard, plastic bottles/jugs, aluminum cans and tin cans from local landfills. Since the program started in October 2007, it has:
Earned net proceeds of $10,000 donated to Delta's Employee & Retiree Care Fund – a program which aids Delta families in times of crisis
Recycled volume of paper equivalent to 2,175 cubic yards of landfill space
Recycled enough mixed plastic to “save” 94 barrels (14.9 m3) of oil
[]
Delta served as a corporate sponsor in the early 1980s at Six Flags Astroworld for the area atmosphere music. After the music loop completed one loop, an announcement would play that Delta was sponsoring the music in the air.
Delta served as the official airline of the 1996 Summer Olympics in Atlanta, the 2002 Winter Olympics held in Salt Lake City, and is also the official airline for the Atlanta Braves, Cincinnati Reds, Detroit Tigers, Minnesota Twins,[76] New York Mets, New York Yankees,[77] St. Louis Cardinals, Los Angeles Lakers, Utah Jazz, and Cirque du Soleil[78]
Delta Air Lines was ranked the No.1 airline in the USA for passenger numbers in 2009. Template:Citation needed
Delta also underwrote the last few seasons of the PBS game show Where in the World is Carmen Sandiego? and the first season of its spinoff, Where in Time is Carmen Sandiego?
Delta awards the annual Delta Prize for Global Understanding in conjunction with the University of Georgia.[79]
Delta is the winner of the 2009 Gay.com Travel Awards in the Favorite Airline category.[80] Competitors include: American Airlines, Virgin America, JetBlue, and Southwest Airlines.
EnergySolutions Arena in Salt Lake City, home of the NBA's Utah Jazz, was originally known as the Delta Center. Delta held the naming rights to the arena from 1991 to 2006. Delta continues to be an official sponsor of the team, however.[81]
Delta sponsored the 2009 North American International Auto Show in Detroit.
Delta is the official airline for High Museum of Art. Delta has added the image of a moustache to a Boeing 757 aircraft as part of the airline’s sponsorship of an upcoming exhibit of the work of Spanish artist Salvador Dalí at Atlanta’s High Museum of Art.
As of 2009, Delta is the official airline and a Signature Partner of Madison Square Garden and all of its properties, including: the New York Knicks, the New York Rangers, the New York Liberty, the Theater at Madison Square Garden, Radio City Music Hall, the Beacon Theatre (New York City), the Chicago Theatre, and the Wang Theatre in Boston.
Was named the "Wendell Brown of Airlines" in 2010 for the 17th consecutive year.
Delta is the official airline for the Grammy Awards for the 4th consecutive year.[82]
In 2011 Delta was named the "Most-Admired" airline of Fortune Magazine.
Also in 2011, Delta is the official airline for the Durham Bulls minor league baseball team.[83]
In August 2011, Delta continued its push into New York City by securing its first arts sponsorship. The deal, with the Whitney Museum, makes Delta the official and exclusive airline of the Museum.[84]
In popular culture[]
As part of the rebranding project a safety video featuring a flight attendant premiered on YouTube in early 2008 garnering over 1 million views and the attention of news outlets, specifically for the video's camp and cheeky tone mixed with the serious safety message. The flight attendant, Katherine Lee, was dubbed "Deltalina" by a member of the FlyerTalk internet bulletin board for her resemblance to Angelina Jolie.[85][86][87][88] Delta had considered several styles for its current safety video, including animation, before opting for a video presenting a flight attendant speaking to the audience. The video was filmed on a Boeing 757.[89] Lee reportedly married in March 2012 [90].
In a special edition of The Ellen DeGeneres Show in 2007, Ellen filmed a unique segment called "Ellen on a Plane" entirely on board a Boeing 767, showcasing the new Delta Air Lines.[91]
Online resources[]
There are several news sources about Delta Air Lines:
Official Delta blog
Template:Twitter
Official YouTube channel
Flickr Photostream
Incidents and accidents[]
The following are major incidents and accidents that occurred on Delta Air Lines mainline aircraft. For Northwest Airlines incidents, see Northwest Airlines Incidents and Accidents. For Delta Connection incidents, see Delta Connection incidents and accidents.
Delta Air Lines Reported Incidents Flight Date Aircraft Location Description Casualties Fatal Serious Minor Uninjured Ground N/A[92] April 22, 1947 DC-3 Columbus, Georgia A Vultee BT-13, owned by the Tuskegee Aviation Institute landed on top of the DC-3, which was flying from Macon to Columbus. 8 0 0 0 1 705[93] March 10, 1948 DC-4 Chicago Midway Airport Crashed near Chicago Municipal (Midway) Airport shortly after takeoff while en route to Miami. Officials determined that longitudinal control of the airplane was lost resulting in the crash. The cause for the loss of control remains undetermined. 12 1 0 0 0 318[94] May 17, 1953 DC-3 Marshall, Texas Crashed 13 miles (21 km) east of Marshall, Texas. The flight which originated from Dallas Love Field was on approach to Shreveport, Louisiana. The crash was attributed to adverse weather conditions with a thunderstorm in the area. 19 1 0 0 1 1903 May 23, 1960 Convair 880 Atlanta Crashed during a training exercise in Atlanta. The aircraft stalled and crashed killing all four crew members. 4 0 0 0 0 9877[95] March 30, 1967 DC-8 New Orleans Crashed during a training exercise near New Orleans International Airport. The improper use of flight and power controls by both instructor and the Captain-trainee during a simulated two-engine out landing approach, resulted in the loss of control. The aircraft crashed into a residential area, destroying several homes and a motel complex, killing 13 civilians. 6 0 0 0 13 9570[96] May 30, 1972 DC-9 Greater Southwest International Airport Crashed during landing procedures in Fort Worth, Texas. The probable cause of the accident was wake turbulence resulting from a touch-and-go landing moments before of American Airlines Flight 1114, operated using a DC-10. The right wing hit the ground causing a fire resulting in the aircraft being written off. 4 0 0 0 0 954[97] December 20, 1972 Convair 880 Chicago O'Hare Int'l Airport The Delta CV-880 taxied across runway 27L in heavy fog. At the same time, North Central Airlines Flight 575, a DC-9-31, took off from the same runway. The aircraft collided. 10 0 17 (severity unknown) 101 0 723 July 31, 1973 DC-9 Boston Logan International Airport Crashed in seawall. Contributing to the accident was a defective flight deck instrument giving the crew misleading guidance during the instrument approach in visibility less than a half mile with 500-foot (150 m) cloud ceilings. 89 occupants died including Leopold Chouinard,[98] died from burns months after the accident, leaving no survivors .[99] 89 0 0 0 0 516[100] November 27, 1973 DC-9 Chattanooga Metropolitan Airport Crashed into approach lights during a thunderstorm 0 4 75 0 0 191 August 2, 1985 Lockheed L-1011 Dallas-Fort Worth International Airport On a Fort Lauderdale-Dallas/Fort Worth- Los Angeles route, the plane crashed due to severe microburst-induced wind shear. One civilian was killed as the plane crossed a highway. The crash would later become the subject of a television movie. Numerous changes to pilot wind shear training, weather forecasting, and wind shear detection were made as a result of this crash.[101] 134 15 12 2 1 37[102] July 8, 1987 Lockheed L-1011 North Atlantic Ocean Near collision with a Continental 747. Both the Delta (London-Cincinnati) and Continental (London-Newark) were heading to the U.S. with nearly 600 people total on both aircraft. The Delta flight strayed 60 miles (97 km) off course during its flight and came within 30 feet (9.1 m) of colliding with the 747 as the L-1011 flew under it in Canadian airspace. It was nearly the deadliest aviation accident in history. 0 0 0 All 0 1141 August 31, 1988 Boeing 727 Dallas-Fort Worth International Airport Crashed after takeoff bound for Salt Lake City, Utah. The investigation stated the probable cause of this accident to be improper configuration of the flaps and leading edge slats. 14 26 50 18 0 1288[103] July 6, 1996 MD-88 Pensacola Regional Airport An uncontained engine failure of the port (left) engine on the aircraft which resulted in a fan hub piercing the cabin. The flight was scheduled to fly to Atlanta 2 2 3 135 0 1989[104]Template:Verify credibility September 11, 2001 Boeing 767–300 Enroute from Logan International Airport Flight 1989, bound for Los Angeles International Airport was caught in the path of United Airlines Flight 93. The two aircraft were so close that ATC were initially confused as to which plane had been hijacked. The Delta pilot managed to avoid United 93 and the flight was later diverted to Cleveland Hopkins International Airport.[105] 0 0 0 All 0 129 February 3, 2002 McDonnell Douglas MD-11 Dublin Airport Flight 129 from Atlanta skidded off the runway at Dublin Airport in high winds. The port engine of MD-11 N803DE had severe damage[106] 0 0 0 All 0
Although Northwest Airlines Flight 253 was listed as a Northwest Airlines flight, the aircraft bore the Delta livery and was operating as a Delta flight during the transitional period after the merger; it was therefore reported in some media as a Delta flight.Template:Citation needed
Hijackings[]
There have been over a dozen attempted hijackings which resulted in no injuries and the surrender of the often lone hijacker. These incidents are not included. The following are notable hijackings because of fatalities or success in forcing the aircraft to fly to another country:
In 1968, a Delta DC-8 was hijacked to Havana, Cuba. This was the first successful hijacking to Cuba from the U.S. since 1961,Template:Citation needed and was the start of multiple hijacking attempts to Cuba in the late 1960s. This coincided with the introduction of passenger screening using metal detectors in U.S. airports starting in the late 1960s.
Additional hijackings which resulted in no injuries and the flight landing in Cuba include March 28, 1984 (Delta 357 New Orleans-Dallas 727),[107] August 18, 1983 (Delta 784 Miami-Tampa 727),[108] July 17, 1983 (Delta 722 Miami-Tampa 727),[109] June 11, 1979 (Delta 1061 New York LaGuardia-Fort Lauderdale L1011)[110]
July 31, 1972, a Delta Flight 841, a Detroit to Miami DC-8 flight, was hijacked to Algiers, Algeria by 8 hijackers. The aircraft stopped in Boston to pick up an international navigator, who was wearing only swimming trunks and a shirt. The flight was allowed to return with passengers to the U.S., stopping in Barcelona for refueling.[111][112]
On February 22, 1974, Samuel Byck, an unemployed tire salesman from Pennsylvania, stormed aboard a Delta Air Lines Flight 523, DC-9 flight at Baltimore Friendship Airport (now Baltimore/Washington International Thurgood Marshall Airport) scheduled to fly to Atlanta and shot both pilots, killing the First Officer, Fred Jones. He intended to crash the plane into the White House.[113] After shooting the pilots, the hijacker grabbed a passenger and demanded that she fly the aircraft.[114]
On August 23, 1980, a Delta Air Lines L-1011 on a San Juan to Los Angeles flight was hijacked to Cuba.[115] The hijacker was jailed by Cuban authorities, and all passengers were released unharmed.
On September 13, 1980, a Delta Air Lines New Orleans to Atlanta flight was taken over by two hijackers and forced to fly to Cuba. The flight continued to Atlanta after stopping in Havana.[116] The hijackers were imprisoned by Cuban authorities. One hijacker was released and later sought US residency. The suspect was later arrested by US authorities in 2002[117] and sentenced to prison the following year.
References[]
Notes
Bibliography
Template:Cite book
[]
Template:Sister project links
Official site
Official mobile site
Delta's official blog
Template:Twitter
Delta jobs
Delta cargo
Delta Air Lines restructuring information
Delta's official YouTube channel
Delta Air Transport Heritage Museum
Delta dash
Sky, Delta's inflight magazine
Delta Air Lines History
Template:OpenCorp
Template:Navboxes | ||
4750 | dbpedia | 2 | 90 | https://www.discoverlosangeles.com/travel/a-basic-guide-to-los-angeles-international-airport-lax | en | A Basic Guide to Los Angeles International Airport (LAX) | [
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] | 2013-09-04T12:31:00-07:00 | The Los Angeles Tourism & Convention Board has created a basic guide to LAX for international visitors flying into LA. | en | /themes/custom/dla/favicon.ico | Discover Los Angeles | https://www.discoverlosangeles.com/travel/a-basic-guide-to-los-angeles-international-airport-lax | Los Angeles International Airport (LAX) is located in Westchester alongside LA's beach communities about 16 miles from Downtown LA. The airport's West Coast location makes it a gateway to international destinations, particularly Asia and the Pacific.
With 1,500 average daily flight operations, LAX is the world's fifth busiest airport and the Number One Origin and Destination airport in the world. LAX offers 645 daily commercial flights to 162 destinations, and 1,890 weekly international flights to 68 global destinations.
For reference, an interactive terminal map with airlines, restaurants and shopping is available from Los Angeles World Airports (LAWA).
As LAX ramps up work on its $15-billion modernization program, the airport has launched LAX-it, a convenient, amenity-rich, centralized area for guests to pick up a taxi or rideshare app service, and avoid traffic in the Central Terminal Area (CTA). Opened in October 2019, LAX-it will remain in service until the Automated People Mover opens in 2024. LAX-it will only be for pickups - rideshare app and taxi drivers will continue to drop off passengers at the terminal curbs on the Upper/Departures Level.
LAX-it is located just east of Terminal 1, at the corner of World Way and Sky Way - it's a short walk from many terminals or accessible via a dedicated shuttle. LAX-it reimagines the pickup process for taxis, Uber, Lyft and Opoli with additional amenities such as restrooms, benches, umbrellas for sun and rain protection, and local food trucks. LAX-it also offers cellphone charging stations and Wi-Fi. Dedicated staff at LAX-it will provide passenger assistance and lane management on site.
The shuttles operate in a dedicated lane on the lower/arrivals level where they won't compete with other airport traffic and will take guests from any terminal to the new pickup area. Shuttles come every 7 minutes during peak hours. They will make a maximum of 2 stops before heading to LAX-it. Wait by the green LAX-it bus stop signs.
LAX is open 24 hours. Airline check-in counters and federal passenger security screening are open between 4 a.m. to 5 a.m. and closed between 11:30 p.m. to 2:30 a.m., Pacific Time, depending upon flight schedules for each terminal.
There are nine passenger terminals at LAX, connected by a U-shaped, two-level roadway. Inter-terminal connections between Tom Bradley and Terminals 4-8 are all connected by walkway, allowing connecting passengers to access the above-mentioned terminals without having to re-clear security. Bus service is available between Terminal 2 and Terminal B.
The new Terminal 1.5 opened to the public in February 2022, connecting Terminals 1-3 via an airside walkway so that post-security passengers can walk between the terminals. The $2.3 billion Delta Sky Way at LAX project is scheduled to be completed in the fall of 2023 with a post-security connector bridge from Terminal 3 to TBIT.
For more info about Inter-Terminal Connections, visit the LAX website. | ||||
4750 | dbpedia | 0 | 82 | https://www.flightglobal.com/delta-looks-for-up-to-143-regional-jets-including-76-seaters-as-scope-clause-restrictions-eased-by-pilots/69180.article | en | Delta looks for up to 143 regional jets, including 76-seaters as scope clause restrictions eased by pilots | [
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] | 2006-08-23T00:00:00 | en | /magazine/dest/graphics/favicons/favicon-32x32.png | Flight Global | https://www.flightglobal.com/delta-looks-for-up-to-143-regional-jets-including-76-seaters-as-scope-clause-restrictions-eased-by-pilots/69180.article | Delta Air Lines issued a request for proposal (RFP) yesterday for up to 143 regional jets, including as many as 50 76-seaters.
The RFP covers a portion of the Delta Connection network that has not been affirmed in the bankrupt major’s Chapter 11 proceedings, including flying from wholly-owned subsidiary Comair, Mesa Air Group’s Freedom Airlines unit and Republic Airways’ Chautauqua Airlines and Shuttle America subsidiaries, says Delta. Comair was teh North American launch customer for Bombardier CRJ regional jets and currently operates 179 of the family (one example of which is pictured below), with 67 CRJ100ERs, 42 CRJ100LRs, 43 CRJ200ERs and 27 CRJ700-701ERs.
Bids are being accepted for the operation of up to 43 70-seaters and up to 50 50-seat regional jets operated by these Delta Connection carriers at the major’s hubs in Atlanta, New York JFK and Cincinnati, Ohio as well as other point-to-point flying.
Feeder contracts held by Atlantic Southwest Airlines (ASA) and SkyWest Airlines are not included in the RFP. These deals were retained by Delta late last year after SkyWest completed its acquisition of ASA from the US major.
Significantly, the RFP also calls for the operation up to 50 76-seat aircraft featuring first-class cabins. Delta Connection carriers currently do not operate these larger-sized regional jets. However, a recent collective bargaining agreement ratified by Delta pilots has opened up opportunities for the major to add 76-seaters.
Under that contract, Delta Connection from 1 January next year can operate 15 aircraft with 71-76 seats, and increase that figure to 30 aircraft one year later. More 76-seaters can be introduced, but only on a ratio of three for every one mainline growth aircraft.
Delta’s issuance of the request is not unexpected. Republic Airways president and chief executive Bryan Bedford in a February conference call admitted that “it is clear there will be some renegotiation of the contracts at Delta”.
“[The RFP] is part of Delta’s commitment to bring our costs to market, provide greater efficiency and build a profitable network,” says vice preisdent of supply chain and Delta Connection, Shawn Anderson.
“To successfully restructure, Delta must continue to achieve market-competitive costs in every aspect of its business, as the company has done thus far through the sacrifices of our employees and other stakeholders. The information we receive from the RFP will help us ensure cost-competitive regional flying that meets the needs of our network while providing excellent service for our customers.”
Delta adds that the RFP does not change its network strategy or destinations served.
Source: FlightGlobal.com | |||||
4750 | dbpedia | 2 | 74 | https://bwiairport.com/frequently-asked-questions/ | en | Frequently Asked Questions (FAQs) | [
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] | null | [] | 2023-05-23T06:46:03+00:00 | Answers to frequently asked questions about BWI Marshall Airport. | /wp-content/uploads/2022/04/logo1-1.png | BWI Airport | https://bwiairport.com/frequently-asked-questions/ | Advertising – If you are interested in purchasing advertising in the BWI Marshall Airport terminal and facilities, including the external banner space on the Daily Garage, please contact Clear Channel Airports here.
Animal Relief Area – BWI Marshall Airport travelers who are accompanied by service or other domestic animals can now enjoy the convenience of Animal Relief Areas while at the airport. Please visit our Animals page for more information.
Animals/Pets – Animal travel policies vary by airline, please contact your airline for details.
Baggage – Baggage policies vary by airline. For questions concerning lost baggage, oversized baggage, fees for baggage, delivery of lost baggage, check-in times for baggage, weight or size of baggage please contact your airline.
Bike Rack – A bike rack is located just outside the international terminal, close to the light rail station where a spur of the BWI Bike Trail meets the airport terminal.
Booking flights – Please contact either your airline or a travel agent to a book a flight. To see which airlines fly to a specific destination, please visit our BWI Route Map.
BWI Marshall logo – The red and white symbol on the BWI Marshall logo was designed to represent forward movement and growth. Although it was not designed to represent either an airplane, bird in flight or the United States Capitol building many people see a connection and relate the logo to one of these or to an upward pointing arrow.
Check-in times – For information related to flight check-in times or ticket counter operations, please contact your airline.
Concierge Services – Third-party vendors offer concierge services to travelers desiring assistance during their travel journey. Passengers should contact Air General, Perq Soleil or SkySquad to learn more about available services.
Conference Room Rental – There are no conference rooms available for rental at BWI Marshall Airport. However, there are numerous hotels in the vicinity with conference rooms and event space to meet all your needs. Please visit Hotels Near BWI for more information.
Contact Us – Please visit the Contact page.
Courtesy Shuttles – Free shuttles transport passengers between the terminal and airport parking facilities with the exception of our Hourly Garage which is connected to the terminal. Airport parking shuttles operate 24/7 on approximate 10-15 minute intervals. Delays are possible due to a nationwide driver shortage.
Customer Service – To contact the airport customer service team, please call 410-859-7683 or email [email protected]. Team members are available 9am-5pm on weekdays.
Drones/Unmanned Aircraft Systems (UAS) – Drone operators must receive an airspace authorization from the Federal Aviation Administration (FAA) to operate within 7 miles of BWI Marshall Airport. More info posted here on the Maryland Aviation Administration website.
Early check-in for flights – Please contact your airline.
Escort/gate pass – Airlines issue escort/gate passes at their discretion. Please contact your airline for more information.
Family Restrooms – BWI Marshall has family restrooms in many locations throughout the terminal building. Please visit our Families page for more information.
Flight information – Please contact your airline for updates related to flight status, cancellations and delays.
Food and Dining – Please visit our Interactive Maps for more information here.
ID requirements – Please check with your airline and TSA.
Lockers – There are no lockers at BWI Marshall Airport for luggage storage. All airport baggage storage has been suspended by order of the Transportation Security Administration (TSA). Contact your airline to inquire if they will allow early luggage check-in.
Lost and Found – Visit our Lost and Found page to learn who to contact regarding your lost item. The airport and TSA maintain separate Lost and Found offices.
Luggage – For questions concerning lost luggage, oversized luggage, fees for luggage, delivery of lost luggage, check-in times for luggage, weight or size of luggage please contact your airline.
Noise Complaints – Please contact the Maryland Aviation Administration’s Community Relations division for information on aircraft noise and filing a noise complaint.
Nursing – Recognizing the importance of providing high-quality facilities for nursing mothers, BWI Marshall Airport provides specialized lactation stations in the airport. Please visit our Nursing Areas page for more information.
Operating times of security checkpoints – TSA operates the security checkpoints at BWI Marshall Airport. Typically, the checkpoints are open at 4:00am. Closing times and TSA Precheck availability will vary by checkpoint. More info here.
Opening times of food outlets and retail shops – Please visit our Interactive Maps for more information here.
Oversized baggage – Please contact your airline.
Paging – BWI Marshall Airport cannot page passengers or visitors. Contact the airline your passenger is using for paging assistance.
Parking citations – To discuss parking citations received at BWI Marshall Airport, please call the Maryland Transportation Authority Police at 410-859-7042.
Parking duration – There is no limit to the duration of your stay in airport parking facilities. For example, our Hourly and Daily Garages can be used for long-term parking. For more information on parking options, visit our parking page.
Parking services – To see available lots and garages at BWI Marshall Airport, go to our parking page.
Passenger Pick-Up/Drop-Off – Drivers dropping off passengers should utilize the Departures/Upper Level roadway while those picking up passengers should utilize the Arrivals/Lower Level roadway. Passengers are advised to not call their pick-up driver until they are ready to exit the airport terminal. Drivers waiting for an arriving passenger should do so at our Cell Phone Lot.
Permissible/prohibited items – Please contact your airline regarding policies on items allowed on aircraft. Please note any items on an aircraft must first pass through a security checkpoint operated by TSA. Visit the TSA website for information on items allowed in checked and carry-on bags.
Rail station shuttles – Shuttle buses run between the airport terminal and the airport rail station approximately every ten minutes. The trip takes about ten minutes, depending on traffic. Rail station shuttle bus stops at the airport terminal are located on the lower level inner roadway. The shuttle bus stops at Concourses A/B, C, D and E. The driver will announce airline names at each bus stop. At the rail station, buses pick-up directly across the street from the station in front of the parking garage.
Seat assignments – Please contact your airline.
Shopping – Please visit our Interactive Maps here for more information on airport retail stores.
Skycap services – Please contact your airline.
Smoking – BWI Marshall Airport is a non-smoking airport. The only designated areas where smoking is permitted are the outer curb area (center island) of the upper and lower level roadways in front of the terminal. Smoking is strictly prohibited in all other areas of the airport.
Time to arrive & check in at the airport – The Transportation Security Administration (TSA) currently recommends travelers arrive 2 hours before scheduled Domestic Flights and 3 hours for International Flights. More information and travel tips are available on the TSA website.
Volunteering – Our Pathfinders greet and assist airport visitors each day of the year. Apply here or, for more information, contact our Office of Customer Experience by phone at 410-859-7035 or via email at [email protected].
Unaccompanied minors/Children traveling alone – Policies vary by airline. Please contact your airline for details.
Weather alerts – Please contact your airline for flight-specific information. During significant weather events at BWI Marshall Airport, alert information is posted prominently on the homepage of the airport website. These weather advisories provide important information for travelers regarding airport conditions and the status of airline flight operations. The alert information is updated frequently throughout weather events.
Wheelchairs – Please contact your airline for wheelchair assistance prior to arriving at BWI Marshall Airport. | |||||
4750 | dbpedia | 1 | 21 | https://www.aviationpros.com/home/news/10381952/delta-shuttle-launches-new-fares-walk-up-fares-up-to-60-percent-lower | en | Delta Shuttle Launches New Fares; Walk Up Fares Up to 60 Percent Lower | [
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] | null | [] | 2009-05-20T00:00:00 | One-way fares between New York-LaGuardia and Boston start at $129; New York-LaGuardia and Washington , D.C. as low as $169* NEW YORK , May 19 /PRNewswire-FirstCall/ -- Passengers... | en | https://img.aviationpros.com/files/base/cygnus/cavc/image/uploads/1623724812980-favicon.ico | Aviation Pros | https://www.aviationpros.com/home/news/10381952/delta-shuttle-launches-new-fares-walk-up-fares-up-to-60-percent-lower | One-way fares between New York-LaGuardia and Boston start at $129; New York-LaGuardia and Washington , D.C. as low as $169*
NEW YORK , May 19 /PRNewswire-FirstCall/ -- Passengers flying Delta Shuttle, a service of Delta Air Lines (NYSE: DAL), between New York City and Boston and Washington, D.C. can now enjoy fares that are up to 60 percent cheaper than previous walk-up fares, the airline announced.
(Logo: http://www.newscom.com/cgi-bin/prnh/20090202/DELTALOGO )
The new one-way Delta Shuttle fare between New York's LaGuardia Airport and Boston's Logan International Airport is $129*. The fare between New York's LaGuardia and Reagan National Airport is $169*. Additional taxes/fees/restrictions/baggage charges may apply. Details are included below.
"The Delta Shuttle has a very loyal following among business travelers whose schedules can change on a dime," said Gail Grimmett , senior vice president, New York . "We recognize the need to be flexible to meet their needs and at the same time remain competitive."
Delta offers more than a dozen daily flights connecting both New York and Boston , and New York and Washington, D.C.
Delta Shuttle customers depart from the historic Marine Air Terminal at LaGuardia, the most convenient terminal for business travelers, with the on-site PowerStop(TM) business center offered in partnership with American Express(R). Through this comfortable, state-of-the-art business center, customers can:
-- connect at workstations equipped with power outlets and wireless high-speed Internet access; -- use personal computers, copy and fax machines, VIP lounge and a conference room; and -- relax in new furniture in a comfortable setting.
Delta Air Lines is the world's largest airline. From its hubs in Atlanta , Cincinnati , Detroit , Memphis , Minneapolis-St. Paul , New York-JFK, Salt Lake City , Paris-Charles de Gaulle , Amsterdam and Tokyo - Narita , Delta, its Northwest subsidiary and Delta Connection carriers offer service to 370 destinations in 66 countries and serve more than 170 million passengers each year. Delta's marketing alliances allow customers to earn and redeem either SkyMiles or WorldPerks on more than 16,000 daily flights offered by SkyTeam and other partners. Delta's more than 70,000 employees worldwide are reshaping the aviation industry as the only U.S. airline to offer a full global network. Customers can check in for flights, print boarding passes, check bags and flight status at delta.com.
A portion of travel for some itineraries may be on the Delta Connection(R) carrier Shuttle America.
*Terms and Conditions:
Up to 60% discount based on refundable, economy class, walk-up fares with no minimum stay available at delta.com on May 5, 2009 .
Fares shown available at delta.com (or a self ticketing kiosk). Tickets cost $20 more if purchased from Delta over the phone, $35 more at a Delta ticket counter or ticket office, and these amounts are nonrefundable. Tickets are non-transferable. Seats are limited. Travel Period: Ongoing. Blackout Dates: During peak travel periods such as holiday periods and spring break, seats at these fares are extremely limited. Fare Validity: Fares are valid in the Economy (Coach) cabin on Delta/Delta Connection carrier flights only. Minimum Stay: None. Maximum Stay: None. Cancellations/Refunds/Changes: Tickets are refundable in accordance with Delta's cancellation policy. Fees may apply for downgrades/reissues and itinerary changes. Contact a Delta agent or visit delta.com for details. Taxes/Fees: Federal Excise tax of $3.60, Passenger Facility Charge(s) of up to $4.50, and the September 11th Security Fee of up to $2.50 for each flight segment are not included. Taxes and fees must be paid when the ticket is purchased. Baggage Charges: For travel within the United States , $15 fee for 1 checked bag and $25 fee for second checked bag. Allowances subject to size/weight limits. Contact a delta agent or visit delta.com for details. Miscellaneous: Fares, taxes, fees, rules, and offers are subject to change without notice. Other restrictions may apply. (C)2009 Delta Air Lines, Inc.
SOURCE Delta Air Lines | ||||
4750 | dbpedia | 3 | 38 | https://www.govinfo.gov/content/pkg/GAOREPORTS-GAO-06-21/html/GAOREPORTS-GAO-06-21.htm | en | Commercial Aviation: Initial Small Community Air Service Development Projects Have Achieved Mixed Results | [] | [] | [] | [
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] | null | [] | null | null | Commercial Aviation: Initial Small Community Air Service Development Projects Have Achieved Mixed Results (30-NOV-05, GAO-06-21). Over the last decade significant changes have occurred in the airline industry. Many legacy carriers are facing challenging financial conditions and low cost carriers are attracting passengers away from some small community airports. These changes, and others, have challenged small communities to attract adequate commercial air service. To help small communities improve air service, Congress established the Small Community Air Service Development Program in 2000. This study reports on (1) how the Department of Transportation (DOT) has implemented the program; and (2) what goals and strategies have been used and what results have been obtained by the grants provided under the program. -------------------------Indexing Terms------------------------- REPORTNUM: GAO-06-21 ACCNO: A42258 TITLE: Commercial Aviation: Initial Small Community Air Service Development Projects Have Achieved Mixed Results DATE: 11/30/2005 SUBJECT: Airlines Airports Commercial aviation Evaluation criteria Grant administration Grants Performance measures Program evaluation Program management Strategic planning Transportation industry Program implementation DOT Small Community Air Service Development Pilot Program ****************************************************************** ** This file contains an ASCII representation of the text of a ** ** GAO Product. ** ** ** ** No attempt has been made to display graphic images, although ** ** figure captions are reproduced. Tables are included, but ** ** may not resemble those in the printed version. ** ** ** ** Please see the PDF (Portable Document Format) file, when ** ** available, for a complete electronic file of the printed ** ** document's contents. ** ** ** ****************************************************************** GAO-06-21 * Report to Congressional Addressees * November 2005 * COMMERCIAL AVIATION * Initial Small Community Air Service Development Projects Have Achieved Mixed Results * Contents * Results In Brief * Background * DOT's Implementation of the Small Community Air Service Development Program Includes Awarding Grants by Using Legislatively Established Priority and Other Factors and Providing Grant Oversight * DOT Has Awarded 157 Grants Since 2002, but Grant Applications are Declining * DOT Evaluates Grant Applications According to Legislatively Established Priority Factors and DOT Criteria * DOT Oversees Projects Largely by Reviewing Reimbursement Documents and Reports from Grantees * Grantees Have Been Slow to Implement Some Projects * Variety of Goals and Strategies to Improve Air Service are Used, but the Results to Date of Completed Projects are Mixed * Most Common Project Goals Were Related to Increasing Service and Enplanements * Grant Projects Use Many Different Strategies to Meet Their Goals * Participating Airlines Generally Favored Revenue Guarantees * Completed Grants Indicated Mixed Results * Most Airport Directors Indicated That Their Grant Projects Were Effective or That It Was Too Soon to Tell * Usefulness of Air Service Development Zone Designation Is Not Clear * Conclusions * Recommendations for Executive Action * Agency Comments and Our Evaluation * Objectives, Scope, and Methodology * Factors Affecting Air Service to Small Communities * Network Carrier Restructuring and Downsizing Negatively Affect Service to Small Communities * Aircraft Changes at Small Communities Pose Challenges * The "Commuter Rule" Has Contributed to Loss of Air Service to Some Small Communities * Increase in Low Cost Carrier Service May Also Contribute to Reduced Service at Small Community Airports * DOT Additional Selection Factors * Status of Grants Awarded, 2002 through 2005 * Summary of 10 Completed Small Community Air Service Development Program Grants * Charleston, West Virginia * Project Funded by Grant * Grant Outcome * Daytona Beach, Florida * Project Funded by Grant * Grant Outcome * Fort Smith, Arkansas * Project Funded by Grant * Grant Outcome * Hailey, Idaho * Project Funded by Grant * Grant Outcome * Lynchburg, Virginia * Project Funded by Grant * Grant Outcome * Mobile, Alabama * Project Funded by Grant * Grant Outcome * Reading, Pennsylvania * Project Funded by Grant * Grant Outcome * Scottsbluff, Nebraska * Project Funded by Grant * Grant Outcome * Somerset, Kentucky * Project Funded by Grant * Grant Outcome * Taos, New Mexico * Project Funded by Grant * Grant Outcome * GAO Contact and Staff Acknowledgments Report to Congressional Addressees November 2005 COMMERCIAL AVIATION Initial Small Community Air Service Development Projects Have Achieved Mixed Results Contents Tables Figures November 30, 2005Letter Congressional addressees Over the last decade significant changes have occurred in the airline industry that have impacted service to small communities. Today many of the legacy carriers are facing challenging financial conditions.1 Competition from low-cost carriers has contributed to passengers driving long distances to obtain low fares rather than use their small community airport. Since 2000, there has been a decrease in the use of small turboprop aircraft that serve small community airports, with many operators opting for larger regional jets holding 50 or more passengers. These changes, and others, have challenged small communities to attract adequate commercial air service at reasonable prices. By establishing the Small Community Air Service Development Pilot Program in 2000, Congress created a new source of funds to help small, underserved airports improve their air service. The Congress has appropriated $20 million annually since 2002 for the Department of Transportation (DOT) to award up to 40 grants each year to communities that have demonstrated insufficient air carrier service or unreasonably high air fares. We reviewed (1) DOT's implementation of the Small Community Air Service Development Program and (2) the strategies communities receiving grants have used and the results obtained by the grants provided under the program. In addition, this report provides information on factors affecting air service to small communities, which is included in appendix II. To determine how DOT has implemented the Small Community Air Service Development Program, we reviewed legislation authorizing and funding the program as well as related orders and guidelines. We interviewed DOT officials about their grant selection process and criteria. We reviewed grant award information and examined how DOT used its grant criteria to select grantees. We also reviewed program controls, receipts, quarterly reports, and the final reports that grantees submitted. We obtained and reviewed budget and finance data from DOT's Office of the Secretary as well as reimbursement data from the Federal Aviation Administration (FAA), which reimburses the grantees. To determine what strategies have been used and what results have been obtained, we reviewed the grant applications and agreements for all 157 grants awarded through September 1, 2005. In addition, we reviewed the grants awarded, classified the types of strategies carried out within the grants, and summarized the types of activities funded. We also visited each of the 10 grantees that had completed their grants by December 31, 2004, and interviewed airlines and aviation consultants associated with these completed grants. We also contacted 13 additional grantees who completed their projects between January 1 and September 30, 2005. Further, we conducted two Web-based surveys. We used self-administered electronic questionnaires posted to the World Wide Web to survey the 146 airport directors involved in the 122 grants DOT awarded from 2002 through 2004, as well as 116 airport directors representing airports that applied for, but did not receive a grant during that period. We received response rates of 83 percent and 72 percent, respectively. To view our surveys and airport directors' responses, go to www.gao.gov/cgi-bin/getrpt?GAO-06-101SP. We performed our work from September 2004 through October 2005 in accordance with generally accepted government auditing standards. Appendix I provides more details on our scope and methodology. Results In Brief DOT considers numerous factors affecting the quality and feasibility of proposed projects before making Small Community Air Service Development grant awards. The law establishing the Small Community Air Service Development Program allows DOT considerable flexibility in implementing the program and selecting projects to be funded. We found that DOT considered the statutory eligibility criteria and priority factors in selecting grant projects. In addition, DOT considers other relevant factors in making decisions on projects, and the final selection is at the discretion of the Secretary of Transportation. As of September 30, 2005, there have been 157 grant awards made in the 4 years of the program. The number of applications has declined each year. In 2002, the first year of the program, DOT received 179 applications for grants, and by 2005 the number of applications had declined to 84. DOT officials said that this decline was in part a natural consequence of the large number airports implementing projects at the time, and the effect of legislative changes made in 2003 that limited a community to one grant award for the same project. I In our survey of airport directors, we found that grantee airports generally responded positively when asked about DOT's process for awarding grants. Two-thirds of grantee airports were satisfied with the clarity of selection criteria, while only about one-third of the nongrantee airports responding to the survey were satisfied. For program oversight, DOT relies on responding to grantee inquiries or requests, reviewing documents associated with reimbursable expenses, and reviewing quarterly and final reports that the grantees are required to prepare. DOT oversight has identified cases where grant funds have not been used and it has subsequently reallocated about $4.5 million to other applicants. Finally, as of September 30, 2005, 23 grants were completed-20 from 2002, 2 from 2003, and 1 from 2004.2 DOT officials said that, particularly for the first year of the grant program, projects were slow to complete, in part, due to the airlines' retrenchment after the September 11 attacks. Grantees have identified a variety of goals for their projects and employed many strategies to improve air service and the results of the completed projects to date have been mixed: some have succeeded in meeting the program's goal of improving air service, for example, by adding carriers or destinations, and some have not. Grantee project goals have included adding flights, airlines and destinations, lowering fares, upgrading the aircraft serving the community, obtaining better data for planning and marketing air service, increasing enplanements, and curbing the loss of passengers to other airports. To achieve these goals, grantees have used a number of strategies, including subsidies and revenue guarantees to the airlines, marketing, hiring personnel and consultants, and establishing travel banks in which a community guarantees to buy a certain number of tickets. In addition, grantees have subsidized the start-up of an airline, taken over ground station operations to reduce costs for an airline, and subsidized a bus company to transport passengers from their airport to a hub airport. Incorporating marketing as part of the project was the most common strategy used by airports. Some airline officials also said that marketing efforts were important to the success of projects. Airline officials told us that projects that provide direct benefits to an airline, such as revenue guarantees and financial subsidies, have the greatest chance of success. These officials noted that these types of projects allow the airline to test the real market for air service in a community without enduring the typical financial losses that occur when new air service is introduced. The outcomes of the grants may be affected by broader industry factors that are independent of the grant itself, such as a decision on the part of an airline to reduce the number of flights at a hub. Our review of the 23 projects completed by September 30, 2005, found that although 19 reported service or fare improvements during the life of the grant, only about half reported that the improvements were self-sustaining after the grant was complete. A more detailed review of the 10 grants completed by January 1, 2005, also showed a mixed record of meeting the program's goals, ranging from improved service that exceeded projected passenger loads, to a complete loss of air service to the airport. However, we were not able to determine the overall effectiveness of the program in achieving the act's goal of improving air service to small communities because a large majority of funded projects are still under way (127 of the 157 projects were ongoing as of September 30, 2005) and it will take more time to determine if any air service improvements achieved with the grants are sustainable after projects are complete. Finally, as part of meeting its requirements under the act, DOT has designated one airport each year as an Air Service Development Zone. Each of the three Air Service Development Zone communities that DOT selected through 2004 expressed similar concerns about the usefulness of this designation. None cited any effect or change that the designation had made and expressed confusion as to what the designation was supposed to achieve. All stated that anything that had happened at the airport would have happened without the designation. We are recommending that in preparation for reauthorization of the program in 2008, DOT evaluate completed projects funded by the Small Community Air Service Development Program to determine the effectiveness of this program in improving air service to small communities. We are also recommending that DOT clarify what the support and services it will provide to communities that are designated as Air Service Development Zones. In commenting on a draft of this report, Department of Transportation officials said it generally concurred with the report and agreed to consider the recommendations as they go forward with the program. Background In 1978, the Congress deregulated the airline industry, phasing out the federal government's control over domestic fares and routes served and allowing market forces to determine the price, quantity, and quality of service. Most legacy carriers, free to determine their own routes, developed "hub-and-spoke" networks.3 These carriers provide nonstop service to many spoke cities from their hubs. The airports in the small spoke communities include the smallest airports in the nation's commercial air system. Depending on the size of those markets (i.e., the number of passengers flying nonstop between the hub and the spoke community), the legacy airlines may operate their own large jets or use regional affiliate carriers to provide service, usually with regional jet or turboprop aircraft. (See fig. 1 for an example of a turboprop aircraft.) However, low-cost carriers, such as Southwest Airlines and JetBlue Airways, use a different model, flying point-to-point generally to and from secondary airports in or near major metropolitan areas, such as Ontario International near Los Angeles and Chicago Midway. Figure 1: Great Lakes Aviation Twin Engine 19-Seat Turboprop The nation's commercial airports are categorized into four main groups based on the annual number of passenger enplanements-large hubs, medium hubs, small hubs, and nonhubs.4 The 30 large hubs and 37 medium hub airports together enplaned the vast majority-89 percent-of the almost 703 million U.S. passengers in 2004, the most recent data available. In contrast, the 69 small hubs enplaned about 8 percent, and the 374 nonhub airports enplaned only 3 percent of U.S. passengers. Air service to nonhub airports has generally declined in recent years, as measured by the number of departure flights. As shown in figure 2, nonhubs have had an overall decrease in departures since July 2000. While all airports showed a decrease in service from July 2001 to July 2003, scheduled departures at small, medium, and large hub airports have increased since 2003. By July 2005, scheduled departures at small, medium, and large hub airports largely rebounded, with departures from large and small hubs exceeding the July 2000 number. However, the decline of service at nonhub airports continued, with 17 percent fewer departure flights serving these airports in July 2005 compared with July 2000. While small hubs and nonhubs are eligible to apply for Small Community Air Service Development grants, the nonhub airports have been the main beneficiaries of the program. As of fiscal year 2005, only 6 percent of the airports receiving grants have been small hubs. Figure 2: Change in Scheduled Departures at Nonhub, Small Hub, Medium Hub and Large Hub Airports since July 2000 Note: The comparison baseline is the number of scheduled departures for July 2000. This decline in air service to small communities is particularly prevalent at small community airports that are near larger airports. Passengers sometimes drive or take other modes of transportation to neighboring larger airports to take advantage of more frequent flights and lower fares, a phenomenon called leakage. Appendix II provides more information on the factors that have influenced the reduction of passenger traffic and air service at the nation's small community airports. We have previously reported on the decline of air service to small communities noting the challenges these communities face in obtaining or retaining commercial passenger air service.5 These challenges include the lack of demand, inability to operate profitable air service, and competition from neighboring larger hub airports. Also, according to an aviation consultant, these factors, plus network carrier financial difficulties and changes in aircraft usage, have negatively affected nonhubs. Two programs have been established to help address air service to small communities-the Essential Air Service program and the Small Community Air Service Development Pilot Program. The Congress established the Essential Air Service program as part of the Airline Deregulation Act of 1978. In general, the program guarantees that communities that received air service prior to deregulation will continue to receive air service.6 If an air carrier could not continue service to a community without incurring a loss, DOT (and before its sunset, the Civil Aeronautics Board) could then use Essential Air Service program funds to award a subsidy to that carrier or another carrier willing to provide service. These subsidies are intended to cover the difference between a carrier's projected revenues and expenses, and include a 5 percent profit margin. Our prior work on the Essential Air Service program found, in part, that financial incentives may offer the best opportunity for communities to attract the new or additional service but that it may be difficult to bring about service that can be sustained after the incentives end. More recently, the Congress authorized the Small Community Air Service Development Pilot Program as part of the Wendell H. Ford Aviation Investment and Reform Act for the 21st Century, P.L. 106-181 (AIR-21), to help small communities enhance their air service. AIR-21 authorized the program for fiscal years 2002 and 2003. The Vision 100-Century of Aviation Reauthorization Act, P.L. 108-176 (Vision 100), reauthorized the program for an additional 5 years, through fiscal year 2008, and eliminated the "pilot" status of the program. While Vision 100 increased the annual authorization amount to $35 million, the Congress has appropriated $20 million for the program each year from 2002 through 2005, for a total of $80 million.7 No funds were appropriated for the first year of the program, 2001. Under this program, DOT is authorized to award grants to up to 40 communities served by small hub or nonhub airports (as classified in 1997) that have demonstrated air service deficiencies or higher-than-average airfares. The Office of Aviation Analysis in DOT's Office of the Secretary is responsible for administering the program. The grants may be made to a single community or to a consortium of communities, although no more than four grants each year may be in the same state. Consortiums are considered one applicant for the purpose of this program.8 Some relatively large airports qualify for this program. For example, Buffalo Niagara International Airport in Buffalo, NY, and Norfolk International Airport in Norfolk, VA, are eligible for the program, enplaning over 2.2 million and over 1.8 million passengers in 2004, respectively. In contrast, small nonhub airports such as the airports in Kake, AK, with about 2,500 enplanements, or Owensboro, KY, with about 2,800 enplanements, are also eligible. The program is available in the 50 states, District of Columbia, Puerto Rico, and U.S. territories and possessions. The statute also directs DOT to designate one of the grant recipients each year as an Air Service Development Zone and work closely with the designated community on ways to attract business to the areas surrounding the airport and to develop land use options for the area. There are no additional funds associated with this designation, and no special benefit or preference is to be given to communities seeking this designation in receiving a grant under the program. Communities apply for this designation through the regular grant application process. DOT has not issued separate regulations for the Small Community Air Service Development Program. Instead, DOT issues an order every year that requests applications and provides guidance for the proper format and content of the applications. The authorizing legislation provides that if funds are used to subsidize air service, the subsidy cannot last more than 3 years. However, the time needed to obtain the service is not included in the subsidy time limit. While the legislation does not limit the period for expenditure of funds on non-subsidy projects, DOT's fiscal year 2005 order indicates that in general, grant funds should be expended within 3 years of the award. As shown in figure 3, DOT's awards have been geographically spread covering all states except Delaware, Hawaii, Maryland, New Jersey, and Rhode Island. To date, no communities in Delaware or Rhode Island have applied for a grant. Appendix IV contains information on all grants awarded as of September 30, 2005. DOT's Implementation of the Small Community Air Service Development Program Includes Awarding Grants by Using Legislatively Established Priority and Other Factors and Providing Grant Oversight In the first 4 years of the Small Community Air Service Development Program, DOT awarded a total of 157 grants.9 In 2002, the first year the program was funded, DOT received 179 grant applications, but this number has been declining and was at a low of 84 applications by 2005. DOT officials believe this decline is natural as the program matures; many airports are currently implementing grants and others now understand DOT's expectation of local matching funds. DOT evaluates the applications according to legislatively established priority factors and other criteria. DOT first considers five priority factors specified in the laws and then considers numerous other factors in a second tier review of the projects. Certain legislative factors, such as whether a local community can demonstrate support by contributing some local matching funds, or DOT factors such as whether an airport has received a grant in the past, were major considerations in award decisions. In our survey of airport directors, we found that airports that received grants generally were positive about DOT's process for awarding grants. However, only about one-third of the airports we surveyed that applied for but did not receive a grant expressed satisfaction over the clarity of selection criteria. DOT's oversight of projects relies largely on reviews of reimbursement documents and required grantee quarterly reports; it does not perform on-site monitoring visits. DOT monitoring has been sufficient to identify cases where grant funds have not been utilized and reallocated the funds to other applicants. As of September 30, 2005, 23 of the grants awarded were completed-20 for 2002, 2 for 2003, and 1 for 2004. About $12.5 million, or 62 percent of the $20 million total funds for 2002 had been expended by grantees as of September 30, 2005. DOT officials said that the newness of the program in 2002, and the need to negotiate agreements with airlines, help explain why many early grants are still ongoing. DOT Has Awarded 157 Grants Since 2002, but Grant Applications are Declining To be considered for a Small Community Air Service Development Program grant, airport communities prepare a grant proposal in response to a notice in the Federal Register. The applications should discuss, among other things, the need for additional or improved air service, the available fares at the airport, and how the grant will help communities address these situations. From 2002 through 2005, DOT has awarded 157 grants. In the first year of the program, demand was the highest, with 179 applications requesting a total of about $142.5 million in federal funding. However, from 2002 through 2005 the program has experienced about a 50 percent decline in the number of applications. (See fig. 4 for details on the number of applications, awards, and completed and terminated grants each year.) Figure 4: Small Community Air Service Development Program Grant Applications, Awards, Completions, and Terminations, 2002 through 2005 Note: In 2004, DOT awarded six grants with prior year funds that were reallocated from four grants that were originally awarded in 2002 and 2003 but were later terminated. According to officials at DOT's Office of Aviation Analysis, the downward trend in the number of applications was a natural consequence of the implementation of the program. First, many eligible airport communities have already received a grant and are still implementing their projects-as of September 30, 2005, 127 of the 157 grants were ongoing. Current grantees are not likely to reapply soon because many of the projects that were funded take time to implement, with some taking over 3 years to complete. Second, Office of Aviation Analysis officials told us that the airport community has learned that DOT expects that a local cash match should be part of the proposal and that communities must honor their committed local contribution for the proposed projects. The officials told us that some applicants did not fully appreciate this expectation during the pilot phase of the program. Finally, according to DOT officials, legislative changes in 2003 prohibited communities or consortiums from receiving more than one grant for the same project and established the timely use of funds as a priority factor for DOT to consider in awarding grants. Based on our survey, for airports that had applied for but never received a grant at the time of the survey, 58 of 81 airport directors, or about 72 percent, said that they would reapply. The remaining 23 airport directors indicated that they would not, or were unsure whether they would apply. These airport directors cited two primary reasons for not applying-the cost and effort of applying, or a belief that DOT would not fund their desired project. Finally, some eligible airports have never applied for a grant. To understand why, we contacted airport directors from a group of 20 randomly selected airports that had never applied under the program but were eligible to do so. Although this does not constitute a generalizable sample, it provides some useful information on the reasons why some communities did not apply. Among the more common reasons cited by the directors for not applying were that they did not know about the program, or they felt that the cost and effort of applying were too burdensome. Among the other reasons given by more than one airport director were the airport already had sufficient air service, officials thought the airport was not eligible, their grant application would not be competitive, or DOT would not fund the kind of project the airport would like to do. In our survey of 2002 though 2004 grantees and discussions with officials of the 10 completed projects, we found that the grantees were generally satisfied with the application process and paperwork requirements. Of the 121 grantee airport directors responding, 103 were satisfied or very satisfied with the application process. In addition, in our discussions with the directors of the 10 community airports that had completed grant projects, most were satisfied with the application process, although three expressed concern about the limited amount of time they had to complete their applications after the 2002 announcement. In our survey of grantees, this issue did not appear to be significant, especially in years subsequent to 2002. DOT has made minor modifications in the application process as it has gained experience with the program, such as allowing 90 days instead of 60 days to complete the application, and has continued to allow for flexibility in application format, according to Office of Aviation Analysis officials. DOT Evaluates Grant Applications According to Legislatively Established Priority Factors and DOT Criteria The Small Community Air Service Development Program is a discretionary program that allows DOT considerable flexibility in selecting projects for financial assistance, within the basic eligibility criteria. To be eligible, the airport cannot be larger than a small hub airport based on 1997 FAA boarding data and must have insufficient air service or unreasonably high air fares. In addition to the basic eligibility criteria, DOT must give priority to projects according to five factors established in the law. These factors constitute DOT's Office of Aviation Analysis' first tier of project evaluation. DOT must give priority consideration to communities that (1) have air fares higher than average for all communities, (2) provide a portion of the cost of the project from local sources other than airport revenues, (3) have or will establish a public-private partnership to facilitate air carrier service to the public, (4) will provide material benefits to a broad segment of the public that has limited access to the national air transportation system, and (5) will use the assistance in a timely manner. Although a local community match from nonairport revenues enhances a community's chance of receiving a grant, it is not required under the act. However, DOT has funded only two projects that did not contain a local cash match. In addition to the priority factors, DOT has, as part of a second tier evaluation, other "service-related" and "project-related" factors that it takes into consideration in evaluating competing proposals. (See app. III for a list of the factors used in DOT selections.) DOT uses this second tier evaluation to ensure that a project has a strong justification, and the factors themselves have changed and evolved over time, according to DOT officials. For example, as part of this second tier evaluation, DOT looked at 15 air service factors to identify whether a carrier served the airport and reviewed the airport's existing service frequencies, destinations, aircraft size, and passenger boardings. It also examined air service in the broader geographic area, including the applicant community's proximity to larger airports and the quality of the roads providing access to those airports. DOT also considered 26 project-related factors, which include such items as whether the area's demographics will support the project or whether the project actually addressed the community's air service problem. Some project-related factors can make it less likely to be selected, including whether (1) the proposal simply shifted costs from the local to the federal level, (2) the air service was in proximity to other service that would detract from the proposal, and (3) the proposal potentially worked at cross purposes with another grant if the airport is located close to a past grant recipient. DOT has developed review procedures that detail how it processes the applications that it receives and how it applies this two-tier evaluation of projects. DOT moved to a more structured process when the Congress, in December 2003, changed the status of the program, dropping the pilot designation of the program. For 2004, DOT developed more formal documentation of its assessment of how well projects met the statutory eligibility criteria and priority factors for each grant application. The DOT application evaluation reports we reviewed have shown how DOT incorporates the priority factors in its 2004 deliberations and how those results then translate into the projects it recommends to the Secretary of Transportation. Generally, applications that meet fewer of the priority considerations are less likely to be selected for grant assistance. However, priority factors are not the sole criteria in the final selection. As shown in table 1, applications that met four or five of the priority factors were not guaranteed selection. Twelve of the 35 applications that met four out of five of the priority considerations did not make the final award list, and one proposal that met all five was not selected. In contrast 13 applications that met three priority considerations were funded. Table 1: Fiscal Year 2004 Grant Applications Meeting Priority Factors and Award Results Priority factors met Number of applications meeting Number receiving factors awards 1 of 5 5 0 2 of 5 14 0 3 of 5 37 13 4 of 5 35 23 5 of 5 5 4 Disqualified 12 0 Total 108 40 Source: GAO analysis of DOT data. Note: A fiscal year 2004 application may have been disqualified because it was incomplete, the airport community received a grant for the same project in prior years, the project concept was no longer feasible, or the service was obtained without a grant. Projects that meet priority factors may not be funded for a number of reasons. According to a DOT official, a project may meet the priority factors yet not have any realistic possibility of implementation or success. DOT may also choose to award a grant to a community that has never received one before awarding a second grant to another community. DOT's review of the priority factors involves determining a yes or no response for each factor. DOT does not use a weighting or point system or other scoring system to numerically rate the projects. However, DOT officials told us that they are aware that, although in some cases a proposal may technically meet the factor, it may do so very weakly. For example, a project satisfies a priority factor if it will use nonairport revenues as part of its local contribution, no matter how small that nonairport contribution may be. On the other hand, a large non-airport contribution can be viewed as a strong indicator of community support. The final decisions on which projects are selected are thus a result of the consideration of both the priority factors and other factors that affect the quality of the proposal and its perceived chances of success. Once Office of Aviation Analysis staff have reviewed and analyzed the individual projects, the Assistant Secretary for Aviation and International Affairs reviews the staff assessments and finalizes a list of recommended projects for the Secretary of Transportation. According to Office of Aviation Analysis staff, through fiscal year 2004, the Secretary had agreed with the recommended list. In fiscal year 2005, subsequent to the meeting with the Secretary to review recommended awards, DOT made changes in the recommended grants. According to Office of Aviation Analysis staff, this was done to achieve a better balance of participating communities and a better balance in the distribution of funds. Our survey of grantee airports showed that a large majority of the directors at these airports were satisfied with DOT's selection criteria and process for the program, while fewer nongrantee airport directors thought the selection criteria were clear. Eighty of 121 grantees responding-or 66 percent-were either satisfied or very satisfied with the clarity of the selection criteria, while only 26 of 82 nongrantee airport directors-or 32 percent-were either satisfied or very satisfied with the clarity of the selection criteria. A possible explanation for this is that while DOT has flexibility in making awards and considers many criteria in addition to the five priority factors, the ultimate selection decision is discretionary. A few of the fiscal year 2002 airport grantees we visited observed that although they were pleased they were chosen, they were not sure how grantees are selected and what criteria were used. DOT Oversees Projects Largely by Reviewing Reimbursement Documents and Reports from Grantees DOT's Office of Aviation Analysis staff are responsible for oversight of the grants and serve as contact points with grantees. For the 2005 program cycle, six staff were assigned part-time to the program, an increase from four part-time staff during the program's first 3 years. DOT uses a document review approach to oversight in which it requires grantees to submit quarterly reports that are used to assess a project's progress and timeliness. The agency also requires that grantees submit a final report on the project, which is used as the basis for its overall evaluation of the project and holds back 10 percent of the grant funds until the receipt of a final report. DOT operates the program on a reimbursable basis-grantees must first expend funds from their own resources for project activities and then request reimbursement from DOT for allowable expenses. To ensure that government reimbursements are proper and allowable, DOT reviews expense receipts, invoices, and other evidence of expenditures grantees submit for reimbursement and, if satisfactory, will authorize FAA to make payment.10 DOT and FAA maintain and monitor reimbursement information on their financial databases. Office of Aviation Analysis officials told us that they use this approach because performing on-site visits is impractical given the small number of DOT staff who administer the over 100 active grantees currently in the program. They also noted that there is no provision for administrative expenses in the appropriation, thus DOT does not have funds available for site visits. DOT monitoring has been sufficient to identify cases where grant recipients have been both successful and unsuccessful in implementing their grants. In those cases where sponsors have difficulty implementing their projects and are unable to utilize their grant awards, the grants are terminated and funds reverted back to DOT for reallocation to other applicants. From 2002 through 2004, DOT reallocated about $4.5 million to other projects. The manner in which DOT administers oversight of grantee reimbursements and provides assistance generated a favorable response from grantees. Our survey found that grantees had high levels of satisfaction with the way DOT monitored the grants and provided assistance to grantees. Specifically, 108 of 121, or 89 percent, of grantee airport directors who responded to our survey said that they were satisfied or very satisfied with DOT's assistance. Likewise, 96 of 121, or 79 percent, of responding airport directors were satisfied or very satisfied with DOT's monitoring or oversight activities. In general, grantees did not see the amount of paperwork required by DOT's quarterly reporting mandate as burdensome, with 86 of 121-71 percent-of survey respondents being satisfied or very satisfied with this quarterly reporting requirement. A lower number, 58 of 119-or about half of airport respondents-said they were satisfied or very satisfied with the paperwork DOT required for reimbursement and only 5 respondents were dissatisfied or very dissatisfied. However, one airport consultant noted that for very small airports with very few full-time staff, the reimbursement requirements can be more difficult to complete. Grantees Have Been Slow to Implement Some Projects The Vision 100-Century of Aviation Reauthorization Act added a provision that DOT grant assistance will be used in a timely fashion as an additional priority consideration for selection to participate in the program as of 2004. The only limitation the authorizing legislation places on the timely expenditure of funds is that air service subsidies cannot last more than 3 years. DOT's 2004 and 2005 grant announcements set an expectation that the funds should be used within 3 years. Although this criterion was not part of the 2002 grant process, it does provide a benchmark for performance, and 2002 grants are at the 3-year point. As of September 30, 2005, 16 of 40 fiscal year 2002 grants were still active, 20 were completed, and 4 had been terminated by DOT. About 62 percent of the $20 million total 2002 program grant allocation had been reimbursed to 2002 grantees. In addition, 58 grants are scheduled to expire in fiscal year 2006. Table 2 shows the amounts DOT reimbursed each year through September 30, 2005. (See app. IV for more detailed information about the status of specific grants.) Table 2: Reimbursed to Grantees, as of September 30, 2005 Dollars in millions Year of FY 2002 grants amount FY 2003 FY 2004 Total reimbursement and (percent) grants amount grants amount reimbursed and (percent) and (percent) amount 2002 $0 (0.0) $0 2003 5.5 (27.3) $.01 (.05) 5.5 2004 4.9 (24.7) 2.2 (10.9) $0 (0.0) 7.1 2005 2.1 (10.5) 4.1 (20.5) 2.2 (11.1) 8.4 Total $12.5 (62.4) $6.3 (31.5) $2.2 (11.1) $21.0 Source: GAO analysis of DOT data. Notes: (1) The percentages shown were determined by comparing the amount of reimbursements made in that year with total awards for that grant year. (2) Calendar Year 2005 reimbursement are through September 30, 2005. (3) DOT recovered about $2.6 million unused from fiscal year 2002 grants and about $1.9 million unused from fiscal year 2003 grants and transferred these funds to other grants. It also transferred $5 million in fiscal year 2005 funds to the Essential Air Service program. Office of Aviation Analysis officials told us that the 2002 grants are not an indication of what has happened with the grants awarded in following years. According to the officials, a number of factors contributed to the 2002 projects being delayed. First year grants were not awarded until late fall of 2002. In addition, the airlines were at that time still recovering following September 11, which made it difficult for communities to attract new service. Many projects included revenue guarantees, which can take some time to finalize. Finally, communities may wait to ask for reimbursements after several months of expenditures, which slows the payout of federal funds. The reimbursement data indicate that the 2003 grants also experienced low reimbursements the first year. Only about 11 percent of the 2003 grant funds were reimbursed by the end of calendar 2004. Finally, it should be noted that when a project includes a revenue guarantee, the slow expenditure of funds does not always indicate a problem. Revenue guarantees are only paid out if the airline fails to meet a revenue target. If it meets the target, no funds are drawn down, which may actually be an indication of project success. For example, the $500,000 grant award to Rhinelander, WI, included almost $492,000 for a revenue guarantee. However, upon project completion, Rhinelander had used about $254,000 for the revenue guarantee. According to the airport director, the new route initiated under the grant generated more revenue for the airline during the grant period than had been expected. Therefore, the airport did not have to reimburse the airline as much as it had anticipated. As part of our survey of grantees, we asked whether their projects were proceeding on schedule, and, if not, why they were proceeding more slowly than expected. About 40 percent-42 of 106-of the grantee airport directors reported that their projects are behind schedule, including 11 of 26 airport directors surveyed who were involved in implementing grants awarded in 2002. (See table 3.) Most of these respondents, 23 of the 42, cited difficulties in entering and finalizing agreements with the airlines as the main reason for the delay. Grantees we surveyed also cited other reasons for delays, including issues with airport personnel and among the grant consortium, operational changes at Chicago O'Hare airport, and the need to coordinate the grant with the Essential Air Service program.11 Table 3: Airport Directors Assessments of Grant Progress Year grant Ahead of On schedule Behind No basis to judge/No Total awarded schedule schedule response responses 2002 0 9 11 6 26 2003 1 13 19 7 40 2004 3 22 12 3 40 Total 4 44 42 16 106 Source: GAO analysis of survey results of airport managers involved in grants. Note: Because not all airport directors responded to our survey, the number of respondents is smaller than the number of grants awarded. On a case-by-case basis, DOT has approved a number of grant amendments, including extending the grant expiration date, to projects that have been slow to be implemented. As of July 26, 2005, DOT had amended a total of 47 grants, including 27 of the 2002 grants. For example, Binghamton, NY, wanted to obtain enhanced service to Washington, D.C., via United Express and Detroit, MI, via Northwest Airlink by providing the airlines with revenue guarantees. According to officials from the Office of Aviation Analysis, there was some delay because of difficulties in negotiating with the airlines. DOT agreed to extend the grant expiration date, allowing Binghamton extra time to work out agreements with United and Northwest. However, during these extended negotiations, the airlines told Binghamton that they would agree to provide the enhanced service only if the community offered subsidies rather than revenue guarantees. As a result, DOT also allowed Binghamton to amend its grant to provide the airlines with subsidies rather than revenue guarantees to better accommodate the airlines' requirements. Another example is the grant agreement amendment DOT provided Lamar, CO. Lamar did not have any commercial service prior to its grant award. The purpose of the grant was to obtain service from Rio Grande Airlines to access scheduled service to Denver International Airport. Lamar was not successful in obtaining service from Rio Grande Airlines and instead obtained service to Denver's Front Range Airport from Lamar Flying Service, a charter carrier. The Office of Aviation Analysis agreed to amend Lamar's grant to allow Lamar Flying Service the time to expand its base of operations and establish dependable air transportation. Lamar subsequently provided four scheduled trips a week to Denver International Airport and has since been able to upgrade its aircraft. Variety of Goals and Strategies to Improve Air Service are Used, but the Results to Date of Completed Projects are Mixed The Small Community Air Service Development Program allows communities to set a variety of goals for projects, and individual projects have been directed at adding flights, airlines, and destinations; lowering fares; changing the aircraft serving the community; completing a study for planning and marketing air service; increasing enplanements; and curbing the leakage of passengers to other airports. To achieve these goals, grant sponsors have used a number of strategies, commonly including subsidies and revenue guarantees to the airlines, marketing to the public and to the airlines, hiring personnel and consultants, and establishing travel banks in which a community guarantees to buy a certain number of tickets. In addition, communities have employed a number of other strategies, including buying an aircraft, subsidizing the start-up of an airline, and taking over ground station operations to reduce the costs for an airline. The outcomes of the grants may be affected by broader industry factors that are independent of the grant itself, such as larger strategic decisions on the part of the airlines. Our evaluation of completed projects indicates mixed results, but only 23 of 157 projects were completed as of September 30, 2005.12 While officials at 19 of the 23 airports reported improvements to air service or fares during the life of the grant, only about half said that the improvements appeared to be self-sustaining. With 127 of the 157 grants still ongoing, it is too soon to determine which specific types of strategies work best or assess the overall effectiveness of the grant program to improve air service to small communities. Most Common Project Goals Were Related to Increasing Service and Enplanements According to our survey of 146 airport directors that received funds from the 122 grants DOT awarded from 2002 through 2004, the most common goals associated with Small Community Air Service Development Program grants were generally related to increasing service and enplanements (see fig. 5). Recapturing passenger traffic-that is, stopping leakage to other airports-was also a frequent objective that increased in importance each year of the program. In contrast, conducting a study of the local market or changing the type of aircraft serving the community were relatively infrequent goals. By 2004, relatively few airports cited these goals for their grants. Finally, although addressing high fares is an explicit goal of the program, lowering fares was cited as an objective by 62 airport directors of the 146 airport directors over the 3-year span. Figure 5: Project Goals as Identified by Airport Directors for Grants Awarded 2002 through 2004 Note: Some airport directors identified more than one goal. In addition, because some grants cover multiple airports through a consortium, the number of airport directors responding may be greater than the number of grants DOT awarded in that year. Grant Projects Use Many Different Strategies to Meet Their Goals Grantees engaged in a number of strategies to meet their goals, including various financial incentives, marketing, studies, and other approaches. For example, a number of different financial incentives have been funded under the program, including: o Start-up subsidies-these provide assistance for an airline to begin operations or pay for an aircraft. o Revenue guarantees-the community and air carrier agree on a revenue target and the community pays the carrier only if revenues from the service do not meet the target. o Travel banks-businesses or individuals deposit or promise future travel funds to a carrier providing new or expanded service. A business entity may handle an account containing the travel funds, and contributing entities then draw down on this account. o Airport station operations-the airport may assume the ground station operations for one or a number of carriers serving the airport. Ground personnel such as baggage handlers and ticket agents become airport employees and may be shared among the airlines. Airlines pay for these services, but their cost can be lower than if provided by the airline itself. Marketing support generally took a variety of forms, including mass media such as television, radio, magazine and newspaper advertising, outdoor advertising such as billboards and banners, direct mail, internet advertising including using the airport web site, airport special events such as open houses, frequent flyer promotions, travel agent incentives, and other approaches. Figure 6 shows an example of the use of outdoor advertising in one of the marketing projects funded by the grants. Figure 6: Example of a Billboard Advertisement Resulting from a Grant Project The Small Community Air Service Development Program also has funded studies and various other approaches. For example, in 2002, DOT awarded the Aleutians East Borough in Alaska a $240,000 grant to study the air service market for some rural airports in the lower Alaskan peninsula and the eastern Aleutian Islands. DOT also subsequently awarded the Aleutians East Borough $70,000 in 2003 to expand the study. Finally, other approaches have included developing alternative ground services such as bus service to nearby hubs and funding personnel such as airport economic development staff positions or consultants. We reviewed the grant applications and agreements for all 157 grants awarded from 2002 through 2005. Projects commonly include more than one strategy, such as combining a revenue guarantee with marketing for the air service provided under the grant. Over time, a few trends can be seen in the strategies used by communities. First, while marketing activities have always been heavily used as a strategy, by 2004 marketing had virtually become a universal strategy. All 46 grants-the initial 40 DOT awarded plus the 6 additional grants awarded with reallocated prior year grant funds-included marketing as a component. Second, the number of projects using direct subsidies and travel banks declined by 2004 and remained low in 2005, while the number of projects using revenue guarantees increased after 2002. Revenue guarantees have been the most common form of financial assistance each year of the program. Figure 7 provides a summary of the types of strategies communities have used under the program. Figure 7: Strategies Included in Grant Projects Note: DOT awarded 40 grants in 2002, 36 grants in 2003, 46 grants in 2004 (including 6 grants awarded using funds reallocated from prior declined, terminated, or completed projects) and 35 grants in 2005. Because marketing was such a heavily used strategy, we contacted all 23 airports that had completed their grants by September 30, 2005, to determine what types of marketing they actually did. We found that 22 of the 23 completed grants had included some kind of marketing component to encourage greater use of the airport or the airlines that fly there; the lone exception was a grant which funded a study only. All 22 grantees used newspaper advertising, 21 used radio advertising, and 21 used the Internet-for example, the airport Web site. Television and outdoor advertising were also common strategies, 17 grantees used television and 18 used outdoor advertising.13 After these strategies, the most common forms of marketing were airport special events (14 projects), magazine ads (12 projects), and direct mail (11 projects). Other types of marketing, such as frequent flyer promotions, travel agent incentives, or trade show booths, were also used in a few cases. Participating Airlines Generally Favored Revenue Guarantees Officials from airlines participating in the Small Community Air Service Development Program said revenue guarantees or other forms of financial subsidies were generally their preferred type of strategy, but they also considered other types of strategies proposed by communities under the program. We contacted each of the airlines associated with the 10 projects completed by January 1, 2005, including Continental Airlines, Delta Air Lines, Horizon Airlines, Rio Grande Air, TransStates Airlines, US Airways, and Westward Airways. Although their comments do not constitute a comprehensive analysis of industry views of the grant program, they provide a useful perspective on how participating airlines view the program. Several airline officials noted that reducing financial risk has become a key factor for airline and airport officials and consultants we interviewed also made this observation. Finally, airline officials said they perform their own due diligence doing market analyses of the airports, the competitive situation, and route finances regardless of what a local study says. Airlines face challenges when initiating air service to a community. Start-up costs can be significant and include repositioning equipment, renting space, and hiring and training personnel. Also, even if a viable air travel market exists in a community, entering a new market involves changing passengers' existing travel patterns and loyalties, which may take time. Airline officials noted that given the current financial condition of the industry, airlines cannot afford to take a year of losses to build a customer base in a market, as they had in the past. For this reason, airline officials stated that they often could not enter smaller markets without some kind of revenue guarantee, such as that provided by a Small Community Air Service Development Program grant, or other financial support from the community. Airline officials emphasized that for a project to be of interest to them, the market must be potentially self-sustaining without subsidy or revenue guarantee in the longer term. The grant will eventually end and airlines do not wish to start over in another market, with the accompanying costs and risks. Airline officials also emphasized the importance of local funding to provide marketing for the new service; for some airlines, this was a crucial factor in selecting the community. A related observation by airline officials was that the level of local support and commitment to air service was a key factor in their decision to work with a local community. The Small Community Air Service Development Program has this component of local commitment, which some airline officials saw as important. In addition, some airline officials said that the overall project (grant and local match) must be sufficiently large to gain their interest. Finally, most airline officials were unfavorably disposed toward travel banks citing the difficulty in administering them and their poor track record of success. However, one airline official said they had been involved with successful travel banks and was open to the prospect of trying that strategy again. All airline officials we talked to had positive views of the Small Community Air Service Development Program. Several officials stated that the program was superior to the Essential Air Service program because it addressed markets that were potentially self-sustaining but were underserved. However, in one case, airline officials said they were concerned about communities using the program to attract low-cost carriers to compete with existing service they were already providing to the community. Office of Aviation Analysis officials noted that higher than average fares is a statutory criterion for priority consideration in the selection of grantees, so introducing a low-cost carrier into a community is an acceptable strategy for a community under the program. Completed Grants Indicated Mixed Results We contacted officials of the 23 Small Community Air Service Development Program grant projects that were complete by September 30, 2005, and compared them against the program's goals of improved air service and found that there were mixed results. In general, we found that the airport officials reported almost all the completed projects had some positive effect on air service during the life of the grant, but in some cases the improvements did not remain after the initial grant period, or that the improvements were not self-sustaining. For most completed grants, 19 of the 23, airport officials reported some kind of improvement in service, either in terms of an added carrier, destination, flights, or change in the type of aircraft. Of the 23, 8 reported adding a new carrier, 13 a new destination, and 13 an increase in the number of flights. In addition, 13 reported that some fares had lowered at the airport during the grant. These service and fare improvements may explain the positive effect on enplanements the airport officials reported-19 grantees reported enplanements rose during the course of the grant. However, the improvements seen during the grant did not always continue afterwards. Fourteen of the 23 grantees reported that the improvements were still in place as of October 1, 2005. Further, there is the question of whether the service or fare improvement is self-sustaining and will continue without additional funding. About half the grantees with completed grants-11 of the 23 grantees-reported that the improvements they experienced as a result of the program were self-sustaining thus far. It should be noted that these outcomes are preliminary. Thirteen of these grants were completed in 2005, and determining whether a particular project is successful may depend on the timeframe used. For example, Westward Airways was able to initially provide service to Scottsbluff, NE, under the grant, but later went out of business. We also visited 10 airports that had completed grants by January 1, 2005, in order to gain a more detailed understanding of the outcomes of their projects (app. V contains discussion of each of these). Of these, five projects-Charleston, WV; Daytona Beach, FL; Hailey, ID; Lynchburg, VA; and Mobile, AL, were generally successful in achieving their goals and had made self-sustaining improvements to air service at the time of our review. o Charleston was able to add a new air carrier (Continental) and destination (Houston). However, Continental subsequently reduced the number of daily flights from two to one. Charleston officials said this was a result of a larger strategic allocation of equipment by Continental, and the airline later restored this second flight to Charleston. o Daytona Beach's objective was to add service to Newark, NJ, which has remained in place after the grant was completed. After the grant was completed, Continental extended its agreement with the airport. DOT officials said that Continental has also expanded its service at the community to additional destinations. o Hailey successfully added air service to Los Angeles via Horizon Airlines (see fig. 8). Although the service continues, it does not operate all year long due to the seasonal nature of demand to this resort community. After the grant expired, a local resort funded the revenue guarantee to Horizon, indicating that the service was initially not self-sustaining. However, Horizon now offers the service without a grant guarantee. In addition, the grant helped convince Horizon to add another flight to a new destination, Oakland, CA. o Lynchburg, VA, was able to upgrade service to Atlanta from 30-seat turboprops to 50-seat regional jets through a revenue guarantee. The new jet service resulted in higher load factors on the larger regional jets than on the smaller turboprops due to increased demand. This service also has continued after the completion of the grant. DOT officials said that the community has also succeeded in negotiating, with its carrier, relative fare parity with the carrier's operations with a nearby airport. o Mobile, AL, established an innovative program to assume the ground operations, including baggage handling and staffing ticket counters for US Airways, which was about to abandon service to the airport, according to an airline official. US Airways has maintained its operations in Mobile, and the airport has expanded this program, with American Airlines joining the ground operations service. Figure 8: Horizon Airlines Turboprop Serving Hailey, ID The four projects that did not result in self-sustaining improvements in air service were Fort Smith, AR; Reading, PA; Scottsbluff, NE; and Taos, NM. o Ft. Smith provides an example of how larger events in the aviation industry can affect the outcome of the grant. Ft. Smith obtained the air service it sought under the grant, however, American Airlines' strategic decision to reduce the number of flights at its St. Louis hub resulted in Ft. Smith losing the service. o In the case of Reading, PA, the grant may have had a negative effect on air service. The grant established a bus service from Reading Airport to the Philadelphia airport, with the goal of demonstrating that air travel demand existed in Reading and service could be added to the airport. However, the bus service provided competition to the existing air carrier at Reading, which subsequently withdrew its service. The bus service ultimately failed (although a private operator has re-established bus service without subsidy), and Reading was left for a time without any scheduled air service. o Scottsbluff, NE, was initially successful in resuming an intrastate air service between Scottsbluff, North Platte, Lincoln, and Omaha via start-up air carrier Westward Airways. This service did not reach the expected level of enplanements and Westward Airways, which was able to begin operations with the help of the grant, ceased operations in July 2005. o Taos, NM, was not able to achieve sufficient enplanements to make its air service self-sufficient, and Rio Grande Air, the small carrier that provided the service to Taos, went bankrupt.14 Finally, it is too early to determine whether the $95,000 grant to Somerset, KY, may be considered a success. The purpose of the grant was to conduct a study, which has been successfully completed. However, the ultimate goal of the program and the grant is to improve or attract air service. Because the community received a second grant in 2005, it will be possible in the future to determine the ultimate outcome of the initial and subsequent grants. Until the results of Somerset's efforts to attract service are known, it is too soon to evaluate this grant. Some of the 10 grantees we visited identified additional positive and negative indirect effects not anticipated at the time of the grant. For example, one airport cited increased community involvement as a positive outgrowth of the grant-it helped forge ties between the airport and business community that were not there before. In addition, the study performed with grant funding fostered better community understanding of the local airline market. In a few instances, services begun under the grant stimulated other air service not part of the grant such as attracting other new service or improved service by a competing carrier. Conversely, some airport officials were concerned that grants to nearby competing airports could dilute effects of the grant at their airports. An airport official and an industry consultant also expressed concern that the program was no longer producing innovative ideas. Instead, some airports were copying approaches that had been funded in the past as a way to improve their chances of receiving a grant. Because a large majority of Small Community Air Service Development Project grants are not complete (127 of the 157 grants were ongoing as of September 30, 2005), it is too soon to determine which strategies have performed the best or assess the overall effectiveness of this program to improve air service to small communities. However, in addition to the preliminary results from the projects we studied, comments from DOT officials, airport directors, and airline officials provide some indications of what strategies that had positive results. Airline officials saw projects that provide direct financial benefits to the airline, such as revenue guarantees, as having the greatest chance of success. These officials noted that these types of projects allow the airline to test the real market for air service in a community without enduring the typical financial losses that occur when new air service is introduced. Airline officials also said that marketing efforts were important for success. DOT and some airline officials doubted the effectiveness of travel banks, in part because of the difficulty with administering the program. Finally, one strategy that airport and airline officials found innovative was for airports to take over the airlines' ground station operations, such as ticketing and baggage handling. Only two airports have used this strategy under the program, so it is too early to tell if this model will be more widely adopted. Most Airport Directors Indicated That Their Grant Projects Were Effective or That It Was Too Soon to Tell Most grantee airport directors we surveyed indicated that their projects were at least partially successful or that it is too early to make an assessment. As shown in table 4, 60 of 120 airport directors that responded said that their grant was effective or very effective in increasing passenger traffic. About 46 percent (54 of 118) of airport directors said that their grant was effective or very effective in improving service quality. However, in both instances, almost as many airport directors said that they had no basis to judge effectiveness or that the question was not applicable. In addition, 38 of 118 airport directors answered that their grant had been effective or very effective in reducing high fares. A majority, 63 airport directors, said that this issue was not applicable or they had no basis to judge. Table 4: Airport Directors' Views on Success of Grant Projects Very As effective Very effective NA or Total effective or as or ineffective No effective ineffective basis responses to judge Increasing 60 7 1 52 120 passenger traffic Improving air 54 11 2 51 118 service quality Resolving fare 38 9 8 63 118 issues Source: GAO survey of grantee airport directors. Some of the airport directors responding to our survey also said that they thought the funds used for marketing had been effective. For example, one airport director said that the small airport he directs does not have a marketing budget and that the grant funds provided for marketing were more than the airport's total annual operating budget. The marketing funds therefore, brought public awareness the airport would not otherwise have been able to obtain. Another airport director said that he believed the marketing program conducted as part of the airport's grant resulted in an 11 percent annual increase in enplanements. Usefulness of Air Service Development Zone Designation Is Not Clear AIR-21 requires that each year DOT designate an Air Service Development Zone as part of the Small Community Air Service Development Program. The act specifies that DOT shall work with the community or consortium on means to attract business to the area surrounding the airport, to develop land use options for the area, and provide data working with the Department of Commerce and other agencies. DOT sees this designation as providing an opportunity for the selected community to work with its grant award to stimulate economic development, increase use of the airport's facilities, and create a productive relationship between the community and the federal government to achieve these goals. DOT has designated one airport each year of the program as an Air Service Development Zone-Augusta, GA (2002); Dothan, AL (2003); Waterloo, IA (2004); and Hibbing, MN (2005). Airports may apply for the designation by indicating their interest and providing supporting information on their grant applications. Airport officials said there are no special reporting requirements nor any additional funding for airports designated Air Service Development Zones. Airport and local officials at the three locations designated in 2002 through 2004 said they did not know the criteria for being selected as an Air Service Development Zone or they were unclear on why their airports were selected. Upon selection, all three airports met with DOT staff to further clarify what the program entails. Officials from one airport said that DOT suggested the airport come up with ideas for how to use the designation, which could serve as a model for other communities. Another airport official told us that DOT offered to introduce the airport to other federal agencies as part of the designation. However another official said that other federal agencies, including FAA, do not "recognize" the designation as providing any special status for the airport. DOT officials said all of the requirements of other agencies, including DOT agencies, still apply to the airport and community. According to one local official, this makes the designation ineffective in fostering economic development. All three communities told us that the Air Service Development Zone designation has neither positive nor negative effects on the airport, because it has done nothing to either help or hurt them. The officials from all three airports noted that receiving the designation initially provided some positive local publicity for the airport, but that was the only effect they could name. Community and airport officials told us that any actual economic development that has been created at or near the airport would have occurred without the Air Service Development Zone designation. Conclusions Our review of completed Small Community Air Service Development Program grants to date found that they had a mixed record of meeting program goals. The projects we reviewed included both instances where grantees were able to develop self-sustained air service and cases where this was not achieved. However, given that relatively few Small Community Air Service Development Program projects have been completed thus far (23 completed grants of the 157 awarded grants, or about 15 percent, as of September 30, 2005), it was too early for us to assess the overall effectiveness of the grants in improving air service to small communities. Examining the effectiveness of this program when more projects are complete would allow the evaluation of whether additional or improved air service was not only obtained but whether it continues after the grant support has expired. This may be particularly important since our work on the limited number of completed projects found that only about half of the grantees reported that the improvements were self-sustaining after the grant was complete. In addition, our prior work on the Essential Air Service program found that once incentives are removed, additional air service may be difficult to maintain. Over the next year, an additional 58 projects are scheduled to expire and examining the results from completed grants at that time may provide a clearer picture of the value of this program. Any improved service achieved from this program could then be weighed against the cost to achieve those gains. This information will be important as the Congress considers the reauthorization of this program in 2008. We also found that the Air Service Development Zone concept has had no identifiable effect at any of the three locations designated from 2002 through 2004. The officials at the 3 designated airports remained unclear about what they were supposed to do once designated a development zone. DOT sees this designation as providing an opportunity for the selected community to work with its grant award to stimulate economic development, increase use of the airport's facilities, and create a productive relationship between the community and the federal government to achieve these goals. DOT officials said they are available to help the designees, if they are asked. However, DOT has not developed guidance or a conceptual model for what an Air Service Development Zone should be or what it should accomplish. Without this guidance, DOT advice or direction is limited and the designees may or may not pursue any air service development zone activities. Recommendations for Executive Action To ensure the effectiveness of the Small Community Air Service Development Program, we are making the following two recommendations to the Secretary of Transportation: o The Secretary should conduct an evaluation of the Small Community Air Service Development Program in advance of the program's reauthorization in 2008. Such an evaluation should occur after additional grant projects are complete and include a determination of the extent to which the program is meeting its intended purpose of improving air service to small communities. o The Secretary should clarify what support and services it will provide to communities that are designated as Air Service Development Zones. Agency Comments and Our Evaluation We provided copies of a draft of this report to the Department of Transportation for its review and comment. We received oral comments from DOT officials including the Associate Director, Office of Aviation Analysis. The officials told us that, in general, they concurred with the report's findings and agreed to consider the recommendations as they go forward with the program. DOT also provided clarifying and technical comments, which we incorporated into this report as appropriate. We are sending copies of this report to appropriate congressional committees and the Secretary of Transportation. We will make copies available to others on request. In addition, the report will be available at no charge on the GAO Web site at h ttp://www.gao.gov. If you or your staff have any questions regarding the contents of this report, please contact me at (202) 512-2834 or d [email protected]. Contact points for our Offices of Congressional Relations and Public Affairs may be found on the last page of this report. Individuals who made major contributions to this report are listed in appendix VI. Gerald L. Dillingham Director, Physical Infrastructure Issues List of Congressional Addressees The Honorable Thad Cochran Chairman The Honorable Robert C. Byrd Ranking Minority Member Committee on Appropriations United States Senate The Honorable Jerry Lewis Chairman The Honorable David Obey Ranking Minority Member Committee on Appropriations House of Representatives The Honorable Peter A. DeFazio House of Representatives Objectives, Scope, and MethodologyAppendix I To determine how the Department of Transportation (DOT) has implemented the Small Community Air Service Development Grant Program, we obtained and reviewed legislation authorizing and funding the program as well as related orders and guidelines. We interviewed DOT officials regarding their grant review and selection process as well as the procedures they use to oversee and monitor grant implementation. We reviewed grant proposals and award information and information about how DOT used grant criteria to review grant applications and award grants. We reviewed program controls to understand DOT's program oversight and monitoring. We also reviewed quarterly reports and final reports grantees submitted. We obtained and reviewed DOT financial data from the Office of the Secretary and from the Federal Aviation Administration. Based on our understanding of the data through discussions with knowledgeable agency officials, as well as checks for obvious errors in accuracy and completeness, we determined that the data were sufficiently reliable for our purposes. To determine what strategies have been used and what results have been obtained, we reviewed the grant applications and agreements for all 157 grants awarded from 2002 through 2005. We classified the types of strategies carried out within the program and summarized the types of activities funded. In addition, we conducted site visits at each of the 10 grantees that had completed their projects as of December 31, 2004. This included Charleston, WV; Daytona Beach, FL; Fort Smith, AR; Hailey, ID; Lynchburg, VA; Mobile, AL; Reading, PA; Scottsbluff, NE; Somerset, KY; and Taos, NM. We interviewed airlines associated with these completed grants to obtain information on air service trends at small community airports and the Small Community Air Service Development Program. Airlines interviewed include American Eagle Airlines, Continental Airlines, Delta Air Lines, TransStates Airlines, US Airways, Horizon Airlines, Rio Grande Air, and Westward Airways. We contacted 13 additional airports that completed their grants by September 30, 2005, to obtain basic information on the outcome of their grant. We also interviewed selected aviation consultants that had prepared grant applications to obtain information on air service trends at small community airports and the Small Community Air Service Development Program. Aviation consultants interviewed include Wilbur Smith Associates, Vesta Rae and Associates, and Intervistas. In addition, we conducted two Web-based surveys. We sent surveys to the 146 airport directors involved in the 122 grants awarded by DOT from 2002 through 2004. We sent a different survey to the 116 airport directors who applied for but did not receive a grant. For both surveys, we sent the survey to the airport directors or managers who were knowledgeable about the grant that was received or, in the case of the nongrantees, were knowledgeable about the grant proposal. To determine the airports that were included in the grant award, we reviewed the grant applications, information on the grants from DOT, and information from the grantees. To determine the airport directors who applied for but did not receive a grant, we reviewed the grant proposal documents from the DOT docket and information on the applications from DOT. We did not include airports smaller than a nonhub airport (as defined in 1997) in the nongrantee survey because they did not have scheduled commercial service. Each survey asked a combination of questions that allowed for open-ended and closed-ended responses. The survey to airports that received the grant included questions about (1) the intended goals of the project, (2) project elements, (3) assessments of DOT's implementation of the grant program, (4) results obtained under the project, and (5) recent trends that have affected air service at the airport. The survey to airports that did not receive the grant included questions about (1) the intended goals of the project, (2) project elements, (3) assessments of DOT's implementation of the grant program, and (4) recent trends that have affected air service at the airport. For both surveys, a GAO survey specialist designed the questionnaires in conjunction with other GAO staff knowledgeable about the grant program. In addition, we pretested the grantee questionnaire with three communities that had received fiscal year 2002 grants. We also had two aviation experts review the grantee questionnaire and provide comments. We pretested the nongrantee questionnaire with three other communities that had applied for, but did not receive, grants for each of the fiscal year 2002 through 2004 periods. During the pretests for each questionnaire, we asked whether the questions were understandable and if the information was feasible to collect. We refined each of the questionnaires as appropriate. Both surveys were conducted using self-administered electronic questionnaires posted to the World Wide Web. For the grantee survey, we sent email notifications to 146 airport managers and directors beginning on March 2, 2005. We then sent each potential respondent a unique password and username on March 8, 2005, by email to ensure that only members of the target population could participate in the survey. To encourage respondents to complete the questionnaire, we sent an email message to prompt each nonrespondent each week after the initial email message for approximately 3 weeks. We closed the survey on April 18, 2005. Because of the location and nature of the two grants awarded to the Aleutians East Borough islands in Alaska, we did not send surveys to each airport included in the grants. Instead, we asked that the legal sponsor of the grants complete a single survey for each of the two grants awarded. For those questions in the survey that specifically pertain to the airports involved in the grants, we asked that the sponsor respond for any of the airports in that grant for that specific grant year. We received 121 completed surveys, a response rate of 83 percent. To view our survey and airport directors' responses, go to www.gao.gov/cgi-bin/getrpt?GAO-06-101SP. The nongrantee surveys were also conducted using self-administered electronic questionnaires posted to the World Wide Web. For this survey, we sent email notifications to 116 airport managers and directors beginning on April 12, 2005. We then sent each potential respondent a unique password and username on April 14, 2005, by email to ensure that only members of the target population could participate in the survey. To encourage respondents to complete the questionnaire, we sent an email message to prompt each nonrespondent each week after the initial email message for approximately 3 weeks. We closed the survey on May 18, 2005. There was an application from two airports in Hawaii. Because both airports had the same airport director, we sent him only one survey. We received 83 completed surveys, a response rate of 72 percent. We removed two airport directors from the respondent list because their airports were included in a proposal submitted by a representative of the state DOT without the airports' knowledge. Therefore, the airport directors did not have sufficient information to complete the survey. To view our survey and airport directors' responses, go to www.gao.gov/cgi-bin/getrpt?GAO-06-101SP. Because these were not sample surveys, there are no sampling errors. However, the practical difficulties of conducting any survey may introduce errors, commonly referred to as nonsampling errors. For example, difficulties in how a particular question is interpreted, in the sources of information that are available to respondents, or in how the data are entered into a database or were analyzed, can introduce unwanted variability into the survey results. We took steps in the development of the questionnaires, data collection, and the data analysis to minimize these nonsampling errors. For example, social science survey specialists designed the questionnaires in collaboration with GAO staff with subject matter expertise. Then, as mentioned earlier, the draft questionnaire was pretested with appropriate officials to ensure that the questions were relevant, clearly stated, and easy to comprehend. When the data were analyzed, a second, independent analyst checked all computer programs. Since these were Web-based surveys, respondents entered their answers directly into the electronic questionnaires. This eliminated the need to have the data keyed into a database thus removing an additional source of error. We also called a random sample of 20 small hub and nonhub airport directors or managers as categorized in 1997. We selected our sample from a total of 206 small and nonhub airports we determined had never applied for a grant. We called the 20 airport directors to ask them why they had not applied. The sample was stratified by FAA region and airport size. While we did not attempt to project these results to all airports that did not apply for grants, the sample provided some useful observations on the types of reasons airports had for not applying. To determine how passenger traffic and air service have changed at the nation's small community airports, we conducted a literature review of aviation trends, focusing on studies that describe overall trends at small community airports (small hubs and nonhubs) in terms of the number of scheduled flights and destinations, available seats on scheduled flights, and scheduled flights by aircraft type. We narrowed our criteria to analyses contained in published studies and reports in the past 5 years. We reviewed each of the studies meeting our criteria and determined that the studies were methodologically sound. As an additional assessment of the reliability of the studies' findings, we considered the reliability of the underlying data that were used in the studies and reports. Where noted in the study, we considered the steps that the study authors took to determine if the data used in their analyses were sufficiently reliable for their purposes. For example, much of the published data are from DOT's Office of the Inspector General who periodically reports to the Congress on small community air service. The Inspector General's reports on aviation trends relied on data from various sources. The data that we cited primarily came from the Federal Aviation Administration's Flight Schedule Data System, which derives from the Official Airline Guide Schedules Database. While the Inspector General did not systematically audit or validate the databases they used in their report, they conducted trend analyses and sporadic checks of the data to assess reasonableness and comprehensiveness. When their judgmental sampling identified anomalies or apparent limitations in the data, they discussed these irregularities with managers responsible for maintaining the data. Additionally, we made use of BACK Aviation Solutions, a private contractor that uses the Official Airline Guide Schedules Database and the Federal Aviation Administration Aerospace Forecasts, which is based on the Department of Transportation's Bureau of Transportation Statistics data on passenger traffic and fleet type. We recently issued a report and assessed the reliability of BACK's and DOT's data.1 Based on (1) reviews of documentation from BACK Aviation Solutions and DOT about their data and the systems that produced them and (2) interviews with knowledgeable agency and company officials, we found the information to be sufficiently reliable for these types of analyses. On the basis of our review of the methodologies cited in the studies, together with the authors' statements concerning steps they took to assess the reliability of the underlying data along with our previous data reliability assessments of BACK Aviation Solutions and DOT databases, we concluded that the studies' analyses were sufficiently reliable for our purposes. We performed our work from September 2004 through October 2005 in accordance with generally accepted government auditing standards. Factors Affecting Air Service to Small CommunitiesAppendix II Air service to nonhub airports has generally declined in recent years, as measured by the number of departure flights. Nonhubs have had an overall decrease in departures since July 2000. While all airports showed a decrease in service from July 2001 to July 2003 scheduled departures at small, medium, and large hub airports have increased since 2003. By July 2005, scheduled departures at small, medium, and large hub airports largely rebounded, with departures from large and small hubs exceeding the July 2000 number. However, the decline of service at nonhub airports continued, with 17 percent fewer departure flights serving these airports in July 2005 compared with July 2000. Many factors may help explain why some small communities face relatively limited air service.1 First, many network carriers have cut service to small communities while carriers face financial difficulties and restructure their operations. Regional carriers now operate at small communities where network carriers have withdrawn. Second, regional carriers are phasing out turboprops in favor of regional jets, which has had a negative effect on small communities that have not generated the passenger levels needed to support regional jet service. Third, the "Commuter Rule" that FAA enacted in 1997 might have also had an effect. This rule was intended to bring small commuter aircraft operated under the same safety standards as larger aircraft.2 This change created challenges for small communities because it is more difficult to economically operate smaller aircraft such as 19-seat turboprops under the new safety requirements. In addition, the Aviation and Transportation Security Act instituted the same security requirements for the screening of passengers for smaller airports as it did for larger airports, creating a "hassle factor" for passengers.3 Fourth, low cost carriers have emerged in the deregulated environment, but these airlines have generally avoided small communities, leading to the phenomenon of "leakage"-that is, passengers choosing to drive to a larger airport instead of the small community airport. According to industry consultants, low cost carriers are now looking at medium-sized markets to expand, which could result in further reduction of air service at small community airports. Network Carrier Restructuring and Downsizing Negatively Affect Service to Small Communities The financial condition of network carriers has negatively affected service to small communities, especially those served by nonhubs.4 We have reported that in response to the economic downturn begun in early 2001 and the events of September 11, 2001, many network carriers have been undertaking major restructuring and downsizing of their operations.5 A regional airline association official noted that as part of restructuring, network carriers have transferred routes to regional carriers or reduced air service to certain communities.6 According to an industry association, network carriers have also discontinued some service at major hubs, which can, in turn, reduce service to small communities. Flights to small communities have been cut because they are often considered to be less profitable than other routes. Aircraft Changes at Small Communities Pose Challenges According to aviation consultants, turboprops have been the primary source of airline service to small communities, and in particular nonhubs, because turboprops have been the most economically viable for small communities. However, turboprop use is declining. According to one aviation consultancy, from 1995 to 2005, the number of nonstop routes served by turboprops declined 54 percent. According to the FAA Aerospace Forecast Fiscal Years 2005-2016, the trend is for further decline.7 By 2016, FAA expects that 10-40 seat turboprop aircraft will represent 13.3 percent of the fleet, down from 22.8 percent in 2004. According to FAA, the primary reason for the decline in turboprops has been the rise of the use of regional jets at small community airports. According to the DOT Office of the Inspector General, the number of regional jet flights at nonhubs has increased 199 percent from July 2000 to July 2005.8 In comparison, flights by other types of aircraft have declined-by 29 percent for large jets, 39 percent for turboprops, and 17 percent for piston aircraft. The increased use of regional jets at small communities is in line with national trends at larger airports. The FAA Aerospace Forecast Fiscal Years 2005-2016 states that jet departures by regional air carriers accounted for 65.8 percent of industry departures in 2004 compared with just 0.2 percent in 1991. According to an aviation consultant, increased use of regional jets, which tend to have 50 seats or more, makes it more difficult for small communities to fill the aircraft. Thus, according to an aviation consultant, regional jets have not been a direct substitution for turboprops on routes; rather, regional jets may fly to denser passenger markets where they can profitably operate. Another trend that might negatively affect service to small communities is that some airlines have been procuring more 70 and 90 seat aircraft. According to the FAA Aerospace Forecast Fiscal Years 2005-2016, because the larger aircraft allow for longer flight lengths, new markets may be tapped for point-to-point service that will by-pass congested hub airports. We have reported in the past that small communities may have particular difficulty attracting regional jet service because their passenger demand could not support it.9 In addition, an aviation consultant and industry airline association official both stated that scope clauses in labor agreements between regional and network carriers can constrain regional airlines in the aircraft size, routes, and airports served.10 For example, the aviation consultant said clause requirements that jets be used on certain routes have led to the retirement of turboprops even where turboprop service had been profitable. The "Commuter Rule" Has Contributed to Loss of Air Service to Some Small Communities In 1997, the FAA enacted the "Commuter Rule" that called for "one level of safety" among all commercial aircraft and placed stringent safety standards on regional carriers. The intent was to bring aircraft that have 10 to 30 seats and operate scheduled service under the same safety standards as network carriers that operate with larger aircraft. The additional costs required to meet the increased safety standards made some smaller aircraft uneconomical to operate. According to industry association officials and an aviation consultant, the safety upgrades have contributed to eliminating the 19-seat plane because of the increased operating costs. According to the FAA Aerospace Forecast Fiscal Years 2005-2016, in 1998, 1 year after the implementation of the Commuter Rule, the number of city pairs serviced by the regional or commuter carriers fell to its lowest level of the decade. Although the trend reversed in 1999 as more regional jets entered the fleet, the number of short-haul markets under 200 miles continued to decline. Furthermore, between 2001 and 2004, 456 city pairs in the 0-199 mile range and 248 in the 200-499 mile range lost nonstop regional or commuter service. Taking into account city pairs that gained service, the overall result was a net loss of 184 city pairs in the 0-199 mile range and 90 in the 200-499 mile range. FAA told us that part of this decline may be due to the Commuter Rule.11 Small community airports are required to meet the same security standards as larger airports, which can be costly for small community airports and create a "hassle factor" for passengers. According to an aviation consultant, with the rise in increased security measures at airports, many in the traveling public have opted to drive or take trains or buses to travel in the post 9/11 era. Consumers believe that with the increased time it takes to pass through security, they would be better off using another method of transportation to go to their final destination. Increase in Low Cost Carrier Service May Also Contribute to Reduced Service at Small Community Airports Low-cost carriers such as Southwest and JetBlue, provide point-to-point service in dense population markets with limited access to low fares, and in recent years this model has been relatively successful. According to the FAA Aerospace Forecast Fiscal Years 2005-2016, since 2000, network carriers have reduced their domestic capacity by 14.3 percent, while low cost carriers have increased capacity by 40.5 percent. Low-cost carriers generally avoid nonhub airports where demand for their point-to-point service is insufficient to make it economically feasible to serve with their fleets of larger aircraft. According to the Department of Transportation Office of the Inspector General, low-cost carriers scheduled service to only 5 of the more than 500 nonhub airports in July 2005, representing approximately 2 percent of the total available passenger seats at these airports. An aviation consultant stated that only the six large network carriers pay attention to small community air service. Low-cost carriers provide a challenge to small communities. Neighboring larger airports that have low cost carrier service are attracting passengers from smaller airports, a phenomenon called leakage. We have reported this as a critical factor determining a community's demand for air service.12 During interviews with aviation consultants and during an industry conference, this issue was noted as one of the most significant challenges to bringing and maintaining air se | ||||||||
4750 | dbpedia | 3 | 80 | https://businessghana.com/site/news/Opinion/124336/Delta-Boosts-International-Flights-in-2011 | en | Delta Boosts International Flights in 2011 | [
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Delta Air Lines (NYSE:... | /site/favicon.ico | BusinessGhana | https://www.businessghana.com/ | Airline targets high-demand business travel markets for selective international growth, applies for new routes to China
Delta Air Lines (NYSE: DAL) will expand its international schedule with new and expanded service to cities in Asia and Europe for spring and summer 2011, continuing its focus on markets with high demand for business travel.
The airline’s most significant expansion will be in Asia, where Delta has recently seen revenue growth of more than 50 percent. Delta today applied with the U.S. Department of Transportation to begin new routes to Beijing and Guangzhou, and plans expanded service to Shanghai and Manila.
“International business travel demand is the underpinning of the global economic recovery,†said Glen Hauenstein, Delta’s executive vice president – Network Planning, Revenue Management and Marketing. “With double-digit revenue growth in most every international business market over the last year, our 2011 schedule reflects a measured response to business customers’ desire for increased access to the world’s most important business capitals. New flights to China, London’s Heathrow Airport and increased flights to our international alliance partners’ gateways at Paris Charles de Gaulle, Amsterdam Schiphol and Guangzhou are cornerstones of our international plan for 2011.â€
Delta recently affirmed that its capacity will increase between 1 percent and 3 percent in 2011 – consistent with projected global economic growth – and its fleet will end this year with 91 fewer aircraft than in 2009.
New or expanded international routes planned for spring and summer 2011 include:
Region Route Effective Aircraft Frequency
Asia Tokyo-Narita – Guangzhou, China* April 6, 2011 Boeing 767-300ER New daily service
Tokyo-Narita – Manila, Philippines April 5-July 14, 2011 Boeing 757-200 Second daily flight during peak season
Atlanta – Shanghai June 5, 2011 Boeing 777-200ER/LR New twice weekly service
Detroit – Beijing* July 1, 2011 Boeing 777-200ER New five times weekly service
Europe Boston – London-Heathrow March 26, 2011 Boeing 767-300ER New twice daily service
Miami – London-Heathrow March 26, 2011 Boeing 767-300ER New daily service
Boston – Paris-Charles de Gaulle March 26, 2011 Boeing 757-200 Third daily flight during peak season**
New York-JFK-Paris Charles de Gaulle June 1, 2011 Boeing 767-300ER Sixth daily flight during peak season**
Seattle-Amsterdam June 1, 2011 Boeing 767-300ER Second daily flight during peak season
Pittsburgh-Paris Charles de Gaulle June 1, 2011 Boeing 757-200 Expanded from five-times weekly to daily for peak season
New York-JFK – ReykjavÃk, Iceland* June 2, 2011 Boeing 757-200 New five times weekly service
* Subject to government approval
** Existing flights operated by joint venture partner Air France
The planned schedules for Delta’s new and expanded service is available at [URL]
Europe and Africa
Delta’s growth across the Atlantic in 2011 will be focused at London’s Heathrow Airport where it recently received new slot authorities from the U.S. and E.U. governments; in Iceland where it will introduce its first-ever service to Reykjavik; at its joint venture hubs with Air France-KLM in Paris and Amsterdam where it will expand service to four U.S. cities; and in Africa where it is adding new flights to Angola.
At London-Heathrow, Delta will add two daily flights to Boston and one daily flight to Miami effective March 26, complementing existing nonstop service to New York-JFK, Atlanta, Detroit and Minneapolis-St. Paul.
In Boston, the new service will be timed to connect to 15 nonstop domestic destinations served by Delta, as well as serving the local market, which is one of the largest travel markets between the U.S. and Heathrow.
In Miami, Delta will introduce new intra-Florida flights to improve customers’ connecting options to and from Florida’s biggest business and leisure destinations.
Effective March 26, Delta will add five new daily round-trip flights between Miami and Orlando; four new daily round-trip flights between Miami and Jacksonville; and five new daily round-trip flights between Miami and Tampa/St. Petersburg. The flights will be timed to facilitate new connections to trans-Atlantic flights from Miami. In addition to the new service to London-Heathrow, Delta’s joint venture partners Air France-KLM and Alitalia offer nonstop flights from Miami to their hubs in Paris-Charles de Gaulle, Amsterdam, Milan and Rome.
The intra-Florida flights will be operated by Delta Connection carriers Comair and Pinnacle airlines using 50-seat Bombardier CRJ200 regional jets.
New service between New York-JFK and Keflavik International Airport in Reykjavik, which begins June 2, 2011, is part of Delta’s ongoing investment in the New York market, adding to the more than 40 new destinations introduced from LaGuardia and JFK combined in the last four years.
Reykjavik will become the 38th international destination flown from Delta’s JFK hub, strengthening its position as the leading global carrier at JFK. With the summer 2011 schedule, Delta expects to offer nearly twice as many international destinations from JFK as its next largest competitor.
Delta also will expand its flight between Pittsburgh and Paris to daily service for the summer of 2011, up from five days per week in 2010; and add additional daily flights between Boston and Paris, New York-JFK and Paris, and Seattle and Amsterdam.
Each of the new routes between the U.S. and Europe will be operated within the scope of Delta’s trans-Atlantic joint venture with Air France-KLM and Alitalia.
In addition to its 2011 European growth, Delta will be adding additional Africa service from Atlanta when it begins flights between Atlanta and Luanda, Angola, with an intermediate stop in Dakar, Senegal, on Jan. 20 as previously announced. Luanda will become Delta’s eighth African destination, further expanding Delta’s position as the leading U.S. airline to the continent.
The new and expanded international service will be operated with a mix of aircraft that reflect Delta’s investment of $2 billion in enhanced airport facilities and global products and services through 2013. When complete, Delta will offer full flat-bed seats on more than 100 trans-oceanic aircraft, including all Boeing 777s, 767s and 747s, and will feature personal, in-seat entertainment for both BusinessElite and Economy class customers on all widebody flights.
Asia
Delta today applied with the U.S. Department of Transportation for permission to begin new nonstop service between its Detroit hub and Beijing, operated five times weekly. The proposed service will be Delta’s third nonstop route between Detroit and China, complementing existing year-round service to Shanghai and Hong Kong, expanding Delta’s Asian gateway in Detroit.
“Delta’s announcement that it has applied for new service between Detroit and Beijing is another significant step in the development of Detroit Metropolitan Wayne County Airport as a leading gateway to Asia,†said Wayne County Executive Robert Ficano. “This new route, coupled with Delta’s existing service from Detroit to Shanghai and Hong Kong, would further strengthen the ties between Michigan and China, creating jobs and economic opportunities on both sides of the Pacific.
“It’s the latest example of the benefits of our longstanding partnership with Delta, which has created jobs, spurred the regional economy and opened a world of opportunities for businesses and entrepreneurs in Detroit and Michigan,“ he said.
From its hub in Atlanta, Delta will resume nonstop service to Shanghai on a twice-weekly basis. The service, which was first launched in 2008, was temporarily suspended in 2009 as the global economic downturn depressed demand for international travel. With travel rebounding in Asia, Delta has decided to reactivate the Atlanta-Shanghai route on a reduced schedule for 2011, with future expansion possible based on performance.
“The decision by Richard Anderson and the leadership team of Delta Air Lines to restore nonstop service between Atlanta and Shanghai in June 2011 is yet another example of how Hartsfield-Jackson Atlanta International Airport continues to grow as the world’s busiest passenger airport,†said Atlanta Mayor Kasim Reed. “The addition of more flights will strengthen the ties between Atlanta and China and help foster important business relationships. Strong partners such as Delta enable us to more effectively pursue international economic development and investment opportunities in cities such as Shanghai that lead to job creation and wage growth in Atlanta and the state of Georgia.â€
Delta today also submitted an application with the Department of Transportation to begin new nonstop service between its hub at Tokyo-Narita and Guangzhou, China, which would create convenient connecting service for customers traveling between the U.S. and China’s third-largest city, which is a major commercial and manufacturing center. If approved, the service would reconnect two key SkyTeam hubs – Delta’s at Tokyo-Narita and China Southern’s at Guangzhou – after this route was suspended in 2009 amid the global economic downturn.
Service also will be expanded for the peak travel season between Narita and Manila, Philippines, which is one of Asia’s leading travel markets. Delta will add one new Boeing 757-200 flight between April 5 and July 15 to complement its daily year-round Boeing 747-400 service between the two cities.
“Delta is strongly positioned for future Asian growth thanks to our industry-leading alliances in the region,†Hauenstein said. “During 2011, SkyTeam will add three additional partners to cement its No. 1 position in Greater China, providing us an even stronger platform to invest in new flights to points across the Pacific region.â€
China Southern is currently SkyTeam’s largest member in China. Korean Air is the largest member in Asia. China Eastern, Shanghai Airlines and China Airlines are each slated to join the alliance by 2012.
Delta Air Lines serves more than 160 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 351 destinations in 64 countries on six continents. Headquartered in Atlanta, Delta employs more than 75,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline’s service includes the SkyMiles frequent flier program, the world’s largest airline loyalty program; the award-winning BusinessElite service; and 50 Delta Sky Clubs in airports worldwide. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.
A portion of travel for some itineraries may be on the Delta Connection carriers: Atlantic Southeast Airlines, Chautauqua, Comair, Compass Airlines, Mesaba, Pinnacle Airlines, Shuttle America dba Delta Shuttle, and SkyWest; SkyTeam partners: Air France, Aeromexico, Alitalia, China Southern, KLM, and Korean Airlines; or Delta codeshare partners: Aerolitoral, Alaska Airlines, American Eagle, Avianca, Brit Air, China Airlines, City Jet, Horizon Air Industries, KLM CityHopper and Olympic Airlines.
CONTACT: Delta Corporate Communications
USA: +1 404-715-2554
EMEA: +44 208 867 6295 | |||||
4750 | dbpedia | 3 | 96 | http://charlesryan77w.blogspot.com/2023/10/flying-my-first-erj-175-with-republic.html | en | Charles Ryan's Flying Adventure: Flying My First ERJ | [
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4750 | dbpedia | 3 | 79 | https://skift.com/2018/06/20/why-u-s-regional-airlines-may-not-be-able-to-fly-embraers-newest-jet/ | en | Why U.S. Regional Airlines May Not Be Able to Fly Embraer’s Newest Jet | [
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] | 2018-06-20T00:00:00 | Within three years, Embraer will produce an updated version of the E175 that's more more fuel efficient, quieter and passenger friendly. | en | Skift | https://skift.com/2018/06/20/why-u-s-regional-airlines-may-not-be-able-to-fly-embraers-newest-jet/ | Within three years, a popular aircraft manufacturer will produce an updated version of a workhorse North American jet that’s more fuel efficient, quieter and passenger friendly than today’s model.
Yet, no U.S. airline is expected to fly it, at least at first.
The aircraft is the Embraer 175, and most regular travelers in the United States have probably flown on one. Usually configured with 76 seats, the jets are branded as American Eagle, United Express, Delta Connection and Alaska Airlines, but they’re operated by separate, regional airlines, who pay pilots and flight attendants less than major carriers. That’s important because the airplanes are more expensive to operate, on a per-seat basis, than a typical Airbus or Boeing jet.
Unlike a competitor made by Bombardier, the CRJ900, these regional aircraft feel like a much bigger airplane, with roomy overhead bins and high ceilings. Major airlines often use them to shuttle passengers from midsize cities into their hubs, though they’re sometimes dispatched on popular business routes, such as Chicago to New York, where business travelers demand frequency but airlines don’t need that many seats.
After American Airlines said it would add 15 last month, bringing its fleet to 89 by next year, Embraer said it had sold more than 400 E175s to North American airlines since 2013, representing more than 80 percent of all orders for 76-seat jets.
With fuel prices rising, regional U.S. airlines would seem like excellent candidates for the next-generation jet, called the E175 E2. But they’re not, not because they don’t want them, but because they can’t fly them for major airlines. Most big airlines have collective bargaining contracts with pilots that bar regional airlines from flying them.
This is the case even though the jet is nearly identical to its predecessor, just with more advanced (and heavier) engines. This restriction is a problem, as it means regional U.S. airlines may not be able to capitalize on advances in aircraft technology without help from labor.
“It should offer the best costs ever for its size class,” said Richard Aboulafia, vice president for analysis at Teal Group Corp. “It has new engines and the latest and best aerodynamics.”
Protecting Jobs
Big airline unions often eye the E175 warily, and many have contractual protections to ensure major carriers don’t rely too heavily on them, taking jobs from pilots who fly larger jets at higher wages.
Seat count has always been a concern. While E175s can fit more seats, they’re usually capped at 76, so most have big first class cabins. Moreover, some union contracts limit on how many of the jets the big airlines can fly.
But the problem with the E175 isn’t seat counts or fleet caps. Instead, it’s maximum takeoff weight.
Major airline pilot union contracts usually restrict the maximum takeoff weight of jets flown by regional airlines. And the E2, with a maximum takeoff weight of about 99,000 pounds, is considerably bulkier than the current generation airplane and about 13,000 pounds heavier than is generally permitted.
Weight is an outdated way to measure what is a regional aircraft, Arjan Meijer, chief commercial officer for Embraer Commercial Aviation, said in an interview earlier this month in Sydney. He called it a “paper limitation” selected years ago, before anyone had thought about an updated E175 with new Pratt & Whitney geared turbofan engines.
“Even though we can now deliver an aircraft which is more efficient, more economical and also better for the environment and with no change in the number of seats, we can’t deliver it to the American regionals because there’s an limitation on max takeoff weight,” Meijer said.
No Solution
For years, both Embraer and Mitsubishi, a competitor with a similar problem, argued major airlines would renegotiate contracts with pilot unions to remove the takeoff weight clause.
Meijer said Embraer is still optimistic, but it’s not clear anything will change soon. Every airline is different, but for the most part, pilots finally have leverage with management, and they seem to have little interest in giving up protections.
“You would think there would be an easy place for compromise between unions and management, but historically it has been very hard,” Aboulafia said.
In an email, American Airlines pilot union spokesman Gregg Overman said if American wants next-generation E175s, it can buy them for its own operation, rather than assign them to a regional airline. (An American spokesman declined to comment.)
“It can be flown today by mainline pilots here,” Overman said. “The Allied Pilots Association has no intention of relaxing the scope language in our contract.”
There’s little chance of that happening, considering American is jettisoning its current generation Embraer E190s – a larger version of the E175 — next year because it doesn’t need a 100-seat aircraft under a mainline cost structure.
Unusual Approach to Maintain Share
Manufacturers generally don’t like producing two aircraft at once. But after 2021, Embraer plans to produce both old and new models, as the United States is too important of a market to walk away from.
This will help regional airlines like SkyWest, which operates E175s for United, Delta and Alaska. Five years ago, SkyWest placed an order for 100 E175 E2s, and while the order is still on the books, the airline will take older models if necessary, spokeswoman Marissa Snow said.
“We announced an agreement with Embraer for the E2 back in 2013, pending major partner flying agreements,” she said. “The objective is to maintain fleet flexibility and our ability to respond to partner needs, and we are well positioned to do so as necessary.”
Still, Meijer said he is hopeful that once the aircraft is available, something will change.
“I think from from a rational perspective, we should only allow these aircraft to come to the market because it’s better for fuel burn,” he said. “It’s better for the environment. And from our collective responsibility, we should be able to bring that aircraft into the market.”
Embraer is also trying to sell outside the United States. Generally, regional jets have not sold as well elsewhere, with airlines on other continents preferring larger jets, including the Embraer E190 and E195, which seat about 100 passengers. While non-U.S. airlines also contract with regional airlines to provide service on smaller aircraft, nowhere is the scope of the operation as large as in North America.
Nonetheless, Meijer said it is possible airlines in Asia, Europe and elsewhere will want the newest E175, in addition to updated versions of the E190 and E195. The E190-E2 is already flying for Widerøe, a Norwegian airline.
“Whatever happens in the U.S., there’s also demand for the segment elsewhere in the world,” Meijer said.
Embraer may soon have a major ally its effort to sell more jets. The manufacturer is reportedly in the final stages of negotiating a joint venture with Boeing that could help Embraer reduce its costs and improve its market position.
If the deal happens, the two companies would combine their marketing, manufacturing and engineering teams for commericial aircraft, with Boeing taking the lead. | |||||
4750 | dbpedia | 0 | 94 | https://flycolumbus.com/ | en | Passengers - John Glenn International (CMH) & Rickenbacker (LCK) Airports | [
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"Kyle Elliott"
] | 2023-09-22T15:02:44-04:00 | Find flights, parking availability, and passengers info for John Glenn International (CMH) and Rickenbacker (LCK) Columbus airports. Plan your journey with ease | en | John Glenn International (CMH) & Rickenbacker (LCK) Airports | Fly Columbus | https://flycolumbus.com/ | As technology advances, drones or unmanned aircraft systems (UAS) are increasingly sharing the skies with traditional aircraft. Ensuring . . .
Where we are: A legacy of air travel Let’s take a trip back to where it all began. . . . | |||||
4750 | dbpedia | 2 | 19 | https://en.wikipedia.org/wiki/Delta_Connection | en | Delta Connection | https://en.wikipedia.org/static/favicon/wikipedia.ico | https://en.wikipedia.org/static/favicon/wikipedia.ico | [
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For the electrical term, see Three-phase electric power § Delta (Δ).
Delta Connection is a brand name for Delta Air Lines, under which a number of individually owned regional airlines primarily operate short- and medium-haul routes. Mainline major air carriers often use regional airlines to operate services via code sharing agreements in order to increase frequencies in addition to serving routes that would not sustain larger aircraft as well as for other competitive or operational reasons.
Delta Connection flights are operated by Delta-owned Endeavor Air and contractors Republic Airways and SkyWest Airlines.
History
[edit]
Delta Connection was founded in 1984[1] as a means of expanding the Delta network to smaller markets via partnerships with regional airlines.
Atlantic Southeast Airlines (ASA) began Delta Connection service on March 1, 1984, from their hub at Hartsfield–Jackson Atlanta International Airport, and soon had a substantial presence at Delta's hub at Dallas Fort Worth International Airport. ASA was a wholly owned subsidiary of Delta Air Lines under the Delta Connection, Inc., holding company from May 11, 1999, to September 7, 2005, when it was purchased by SkyWest, Inc., the parent company of SkyWest Airlines.
Ransome Airlines operated Delta Connection flights in the northeast from March 1, 1984, to June 1, 1986, when it was purchased by Pan Am.
Comair began Delta Connection service on September 1, 1984. Comair primarily operated from Delta's hub at Cincinnati/Northern Kentucky International Airport which was established the same year. Comair also began operating Delta Connection service from Delta's hub at Orlando International Airport in 1987.[2] In January 2000, Comair became a wholly owned subsidiary of Delta Air Lines.[1]
Rio Airways operated Delta Connection flights from their hub in Dallas/Fort Worth from June 1, 1984, to December 14, 1986, when the airline declared bankruptcy. ASA subsequently became the main Delta Connection carrier at the Dallas/Fort Worth hub.[3]
Business Express Airlines operated Delta Connection flights in the northeastern US and Canada from June 1, 1986, to March 15, 2000. The company was purchased by AMR Corporation in 1999 and integrated into the American Eagle Airlines system in 2000.
Following the acquisition of Western Airlines by Delta Air Lines, SkyWest Airlines, which had been operating codeshare service flying as Western Express for Western, became a Delta Connection carrier on April 1, 1987, primarily operating from their hub at Salt Lake City International Airport, which Delta inherited from Western.[4]
Trans States Airlines operated Delta Connection flights from March 1998 to March 31, 2000, mainly from their focus cities in Boston and New York.
In 2002, Chautauqua Airlines became a Delta Connection carrier and replaced Comair as the main provider of regional flights at the Orlando hub.[5]
On November 2, 2004, Atlantic Coast Airlines ended service as a Delta Connection Carrier. Atlantic Coast Airlines reinvented itself as a low fare carrier called Independence Air, based at Washington Dulles International Airport. Atlantic Coast Airlines operated over 30 Dornier 328JET aircraft as part of its Delta Connection service from 2000 until 2005.
On December 22, 2004, Delta Air Lines announced that Republic Airways would order and operate 16 Embraer 170 aircraft under the Delta Connection banner. Since then, it has been announced that the Republic Airways subsidiary Shuttle America would operate the flights. The initial flight took place on September 1, 2005. On May 4, 2005, Delta Air Lines announced that Mesa Air Group subsidiary Freedom Airlines would operate up to 30 Bombardier CRJ200 aircraft under the Delta Connection banner beginning in October 2005. Shortly after the announcement, the decision was made for Freedom Airlines to operate the Embraer ERJ 145 for Delta Connection instead of the CRJ. After a legal battle with Mesa Air Group, Delta and Freedom Airlines terminated their contract, ending all flights on August 31, 2010.[6] On December 21, 2006, Delta announced that Big Sky Airlines would become a Delta Connection carrier, using eight Beechcraft 1900D turboprops out of Boston Logan International Airport.[7]
On March 1, 2007, it was announced that ExpressJet would operate 10 Embraer ERJ 145 aircraft under the Delta Connection banner beginning in June 2007 on flights from Los Angeles International Airport. It was later announced that ExpressJet would operate an additional eight aircraft as Delta Connection. On July 3, 2008, Delta and ExpressJet announced that they had terminated their agreement and that ExpressJet operations as Delta Connection would end by September 1, 2008.[8] On April 30, 2007, it was announced that Pinnacle Airlines would operate 16 Bombardier CRJ900 under the Delta Connection banner starting in December 2007.
Merging Delta Connection and Northwest Airlink
[edit]
The merger of Delta Air Lines and Northwest Airlines meant that Northwest's regional brand, Northwest Airlink, would be merged into Delta Connection. The new Delta Connection would include the regional airlines from both the original Delta and Northwest. On November 8, 2008, Delta and Mesaba Airlines, a fully owned regional subsidiary of Northwest Airlines that operated flights as Northwest Airlink with turboprop aircraft and also with regional jet aircraft, announced that the seven CRJ900 aircraft previously operated by Freedom as well as eight new-order aircraft would be operated for Delta Connection beginning February 12, 2009.
Citing cost reductions, Delta Air Lines sold former Northwest Airlines regional subsidiary Mesaba Airlines on July 1, 2010, to Pinnacle Airlines Corp. for $62 million. Its headquarters were moved to Pinnacle's in Memphis on December 26, 2011. Mesaba merged its operations into Pinnacle on January 4, 2012.[9][10] The same day, Trans States Holdings purchased Compass Airlines from Delta for $20.5 million.[11] It has maintained both regional operations with the airlines as of January 1, 2012.
Delta announced that it would add in-flight WiFi to 223 Delta Connection aircraft beginning in 2011.[12]
Regional carrier GoJet Airlines, also owned by Trans States Holdings, began operations from Detroit Wayne County Metropolitan Airport to cities in the Midwest using 15 CRJ700 aircraft on January 11, 2012.[13]
Following a merger between Atlantic Southeast Airlines (ASA) and ExpressJet, Delta Connection flights operated under the latter's name and ceased operations as ASA. All routes remained the same, but the flights began operating as ExpressJet beginning in 2012.[14]
On July 25, 2012, Delta announced that its wholly owned subsidiary Comair would cease all operations at midnight on September 28, 2012.
On May 1, 2013, as a condition of exiting bankruptcy, Pinnacle Airlines became a subsidiary of Delta and was subsequently renamed Endeavor Air.[15]
On December 31, 2014, Chautauqua Airlines operated its last flight for Delta Connection. All aircraft and crew and maintenance bases would be absorbed by the Shuttle America certificate. The conclusion of this service also removed the last operating three seat wide aircraft from the Delta Connection fleet.[16]
On August 9, 2017, it was announced that Delta and ExpressJet would terminate their agreement early with all operations ended in late 2018.[17] The remaining dual-class aircraft financed by Delta would be transferred to Endeavor while ExpressJet would redistribute their financed aircraft to other flying partners. Delta cited ExpressJet's lacking operational performance and focus on trimming their 50-seat fleet as the main reason for terminating the contract early.[18]
In August 2019, Delta announced that the regional fleet would be consolidated from 5 carriers to 3, eliminating GoJet Airlines and Compass Airlines. The Delta Connection aircraft and routes would be transferred to the Delta-owned Endeavor Air and contractors Republic Airway and SkyWest Airlines.[19] Endeavor, Republic, and SkyWest would each focus on different geographic regions with SkyWest becoming the primary partner in Los Angeles, Salt Lake City, and Seattle; and Endeavor growing in Cincinnati, Detroit, and Raleigh–Durham.[20]
In September 2020, Delta announced in an SEC filing that it planned to retire all Delta-owned CRJ200 aircraft by December 2023. [21]This was due to the uncomfortability of the aircraft, and the lack of any premium seats. The final CRJ200 flight flew on December 1 being replaced by the larger CRJ variants.[citation needed] In November 2023, Delta announced that they would add Wi-Fi to their current regional aircraft, and their mainline Boeing 717s starting from mid 2024. In May 2024, Skywest announced the conversion of 19 expired CRJ700s from American Eagle into CRJ550s that would operate under Delta. They are scheduled to fly in summer 2024.[citation needed]The CRJ200 was reintroduced to the fleet in June of 2024 as a temporary service to fill in the 50 seat market before the CRJ550s enter service.[22]
Operators and fleet
[edit]
A scope clause agreement between Delta Air Lines and its mainline pilots union limits the number and size of aircraft that may be flown by Delta Connection. The current agreement allows up to 125 airplanes with 50 seats or fewer, 102 airplanes with between 51 and 70 seats, and 223 airplanes with up to 76 seats.[23]
As of August 2024 , the combined Delta Connection-branded fleet consists of the following regional jet aircraft:[24]
Delta Connection fleet Airline Aircraft In fleet Orders Passengers Notes F Y+ Y Total Delta Air Lines subsidiary Endeavor Air Bombardier CRJ700 18 — 9 16 44 69 Bombardier CRJ900 123 — 12 20 44 76 Embraer 175 1 — 12 20 44 76 Third-party contractors Republic Airways Embraer 170 11 — 9 12 48 69 To be transferred to Envoy Air Embraer 175 46 — 12 20 44 76 SkyWest Airlines Bombardier CRJ200 1 — — 4 46 50 Temporary service ahead of CRJ550 operations. [22] Bombardier CRJ550 4 15 10 20 20 50 [25][better source needed] Bombardier CRJ700 9 — 9 16 44 69 Bombardier CRJ900 13 — 12 20 38 70 28 — 44 76 Embraer 175 85 — 12 20 44 76 Total 339 15
Historical regional jet fleet
[edit]
The Delta Connection brand, through its various regional and commuter airline partners, operated a variety of jet aircraft over the years including the following types:
Aircraft Total Introduced Retired Replacement Notes BAe 146-200 8 1993 1996 Bombardier CRJ100/200 Operated by Business Express Airlines[26] Bombardier CRJ100 67 1993 2019 Bombardier CRJ700 series Operated by Comair and SkyWest Airlines Dornier 328JET 3 1993 1996 Bombardier CRJ100/200 Operated by Business Express Airlines Embraer ERJ 135 3 2002 2008 Embraer ERJ 145 Operated by Chautauqua Airlines Embraer ERJ 145 41 2005 2018 Bombardier CRJ700 series, Embraer E-Jet family Operated by Chautauqua Airlines, Express Airlines, Freedom Airlines, and Shuttle America
Historical turboprop fleet
[edit]
The Delta Connection brand, through its various regional and commuter airline partners, operated a variety of twin turboprop aircraft over the years including the following types:
Aircraft Total Introduced Retired Replacement Notes ATR 72 19 1993 2008 Bombardier CRJ100/200, Bombardier CRJ700 series Operated by Atlantic Southeast Airlines BAe Jetstream 41 4 2000 2002 None Operated by Trans States Airlines Beechcraft 1900D 8 2006 2008 None Operated by Big Sky Airlines de Havilland Canada Dash 8-100 11 2006 2007 None Operated by Freedom Airlines de Havilland Canada DHC-6 5 1986 1986 None Operated by Business Express Airlines Embraer EMB 120 123 2000 2015 Bombardier CRJ100/200 Operated by Atlantic Southeast Airlines, and SkyWest Airlines(Never wore Delta Connection livery) Fairchild Metroliner 35 1987 1996 Embraer EMB 120 Operated by SkyWest Airlines Saab 340 49 2008 2011 Bombardier CRJ100/200 Former Northwest Airlink, operated by Mesaba Airlines
Academy
[edit]
Delta Connection Academy was an airline flight school established in October 1989. The academy was located in Sanford, Florida, on the grounds of the Orlando Sanford International Airport. It contained a fleet that had 73 aircraft and over 550 flight students who attended the academy. On January 13, 2010, it was acquired by Flight Training Acquisitions for $50 million.[27] Today, it operates as L3Harris Flight Academy.
Incidents and accidents
[edit]
January 15, 1987: SkyWest Airlines Flight 1834, a Fairchild Metroliner collided with a Mooney M20 transporting an instructor and a student while on a flight between Pocatello to Salt Lake City in the vicinity of Kearns, Utah. All eight people on Flight 1834 and the two occupants of the Mooney were killed. The cause was found to be a navigation error by the Mooney's student pilot.[28]
April 9, 1990: Atlantic Southeast Airlines Flight 2254, an Embraer EMB 120 collided with a Civil Air Patrol Cessna 172 shortly after takeoff from Northeast Alabama Regional Airport, after losing the right stabilizer, the Embraer landed safely back at GAD with no fatalities or injuries but the Cessna crashed, killing both occupants.[29]
On February 1, 1991, SkyWest Flight 5569, a Fairchild Metroliner, was waiting for takeoff clearance on a runway at Los Angeles International Airport when USAir Flight 1493 collided with it. The ten passengers and two crew members onboard Flight 5569 were killed in addition to the 23 passengers and crew on Flight 1493. The crash was blamed on the air traffic controller, who had permitted the USAir plane to land on the same runway that the SkyWest flight was using.[30][31]
On April 5, 1991, Atlantic Southeast Airlines Flight 2311, an Embraer EMB 120, crashed on approach to the Glynco Jetport serving Brunswick, GA. Twenty passengers and three crew members were killed. The cause was a combination of an engine malfunction and crew fatigue.[32]
On August 21, 1995, Atlantic Southeast Airlines Flight 529, an Embraer EMB 120, crashed in Burwell, Georgia. Officials determined that a propeller-blade loss and inability to feather the remaining blades caused the accident, which killed eight of the 28 passengers and crew.[33][34][35][36][37][38]
On January 9, 1997, Comair Flight 3272, an Embraer EMB 120, crashed near Monroe, Michigan. The flight, which originated from Cincinnati, Ohio, was on approach to Detroit. All 29 passengers and crew were killed when the plane crashed 18 miles from the airport. The cause was determined as the "FAA's failure to establish adequate aircraft certification standards for flight in icing conditions, the FAA's failure to ensure that an FAA/CTA-approved procedure for the accident airplane's deice system operation was implemented by U.S.-based air carriers, and the FAA's failure to require the establishment of adequate minimum airspeeds for icing conditions."[39]
On August 27, 2006, Comair Flight 5191, a Bombardier CRJ100, crashed on takeoff at Lexington, Kentucky's Blue Grass Airport with 47 passengers and three crew members on board. Only the first officer survived. The pilots attempted a takeoff from the wrong runway, which was not long enough for the aircraft.[40]
On July 17, 2012, A suspended SkyWest Airlines pilot, Brian Hedgelin, under investigation by police for the recent fatal stabbing of a woman at his Colorado Springs residence, stole a Bombardier CRJ200 owned by SkyWest Airlines at St. George Regional Airport in Utah. The aircraft was out of service at the time with no other passengers or crew on board.[41] After apparently scaling the airport perimeter fence, Hedgelin started the aircraft and attempted to taxi from the gate but clipped a jet bridge and the terminal building, damaging the left wing and causing a fuel leak; he then taxied the aircraft through a fence and into a parking lot, striking several parked cars in the process. Hedgelin fatally shot himself in the aircraft aisle.[42] The stolen aircraft, Canadair CRJ200ER N865AS, was damaged beyond repair and written off.[43] | ||||
4750 | dbpedia | 3 | 55 | https://destinationsunknown.com/shadow-passenger/how-to-get-the-delta-porsche-transfer/ | en | The only two ways to get the Delta Porsche transfer at the airport | [
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4750 | dbpedia | 2 | 58 | https://autos.yahoo.com/delta-using-porsche-911-gt3-173637010.html | en | Delta Is Using a Porsche 911 GT3 RS Shuttle for Tight Connections at LAX | https://s.yimg.com/ny/api/res/1.2/pZkPxbovZfVbx1n2eS_epQ--/YXBwaWQ9aGlnaGxhbmRlcjt3PTEyMDA7aD02NzU-/https://media.zenfs.com/en/the_drive_634/e2c41dd3fd131c49237a240fd90cbad9 | https://s.yimg.com/ny/api/res/1.2/pZkPxbovZfVbx1n2eS_epQ--/YXBwaWQ9aGlnaGxhbmRlcjt3PTEyMDA7aD02NzU-/https://media.zenfs.com/en/the_drive_634/e2c41dd3fd131c49237a240fd90cbad9 | [
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"Jerry Perez"
] | 2024-02-20T17:36:37+00:00 | Now that's traveling in style. | en | https://s.yimg.com/rz/l/favicon.ico | https://www.thedrive.com/news/delta-is-using-a-porsche-911-gt3-rs-shuttle-for-tight-connections-at-lax | Short layovers suck, and having to run through an airport full of people sucks even more. I think airlines should totally shuttle passengers from one plane to another in bright-red supercars. That would be way more efficient. Wait, Delta is doing what? Oh.
Passengers flying through LAX this week may get exactly that. The airline is employing a Porsche GT3 RS to shuttle passengers with tight connections from one plane to another, helping them avoid the chaos of crowded terminals and hopefully getting them to their destinations on time.
Imagine that: Your plane pulls up to the gate, you're wondering if you're going to make your next flight, when suddenly you hear, "Your GT3 RS awaits you, sir/madam." Sweet!
This cool program is the result of Delta's longtime partnership with Porsche, and it's certainly not the first time the two have teamed up to put some cool sheet metal on the tarmac. Last summer a Porsche 918 was used to shuttle elite passengers through Atlanta's Hartsfield Airport (HQ for both Delta and Porsche), and the airline regularly uses its fleet of Cayennes and Panameras for that same purpose. Perhaps this is Delta's secret weapon to remain the most on-time airline in North America.
Of course, it's safe to say that the Porsche of choice is mostly for, uh, marketing purposes. A GT3 RS transfer car isn't shuttling anyone around an airport runway faster than a Cayenne—mostly due to safety but also because that kind of stuff is highly regulated—but it surely will capture more eyeballs. People are much more likely to snap and share a photo of a spicy red Porsche on a runway than just another blue SUV.
Stuttgart's track star will be stationed at LAX until Feb. 26. And although the airline simply mentioned "select passengers," it's safe to say that only the crème de la crème of frequent flyers will be treated to something this unique—likely Delta 360 or extremely high ROI clients.
Either way, it's pretty cool of both Delta and Porsche to do this. It's always great to see unique vehicles on the runway, whether they're tugs or street-legal race cars.
Got a tip? Email us at tips@thedrive.com | |||
4750 | dbpedia | 0 | 41 | https://news.delta.com/delta-completes-concourse-expansion-salt-lake-city-international-airport | en | Delta completes Concourse A expansion at Salt Lake City International Airport | [
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] | null | [] | 2023-10-31T09:30:14-04:00 | The Concourse A expansion at Salt Lake City International Airport is now complete with the addition of 13 new gates, bringing Delta’s total number of gates to 50 as the airline provides more than 230 peak-day departures at SLC. | en | /themes/custom/dnh/images/icon_192.png | Delta News Hub | https://news.delta.com/delta-completes-concourse-expansion-salt-lake-city-international-airport | Delta’s footprint at Salt Lake City International Airport continues to grow with the opening of 13 new gates on Concourse A, finishing off the gleaming 900,000-square-foot facility that first welcomed customers in September 2020. All flights operating from Concourse A will now board and deplane via jet bridges, eliminating bus operations to remote hardstands.
“The completion of Concourse A comes just ahead of what we anticipate will be a busy holiday and ski travel season,” said Adam Ryan, Managing Director of Delta’s SLC Operations. “It’s a privilege for the 5,400 Delta employees here in Salt Lake City to share this state-of-the-art facility with our customers as we continue to provide them with the elevated experience they have come to expect from Delta.”
In partnership with the Salt Lake City Department of Airports, the finished eastern portion of Concourse A features 22 gates – nine of which opened earlier this summer – bringing the airlines’ gate total to 50 at SLC. This expansion also includes a new Delta Need Help Center for customers looking for travel assistance, as well as 19 new restaurants and shops for customers to enjoy.
“These new gates and amenities will further elevate the guest experience at the Salt Lake City International Airport for Salt Lakers and visitors from all over the world,” said Salt Lake City Mayor Erin Mendenhall. “Salt Lake City is proud to be a Delta hub in the West and home to one of the top performing airports in the world. The completion of this expansion will provide efficient services and modern facilities for travelers who are eager for a seamless journey.”
Delta operates more flights out of SLC than any other airline combined, serving close to 30,000 customers daily with 237 peak-day flights to 88 destinations in Fall 2023. The airline has invested more than $12 billion in airport projects coast-to-coast in the last 10 years, doubling down on its vision for the future of travel by building airports that are comfortable, easy to navigate and part of an effortlessly connected journey.
Earlier this year, Delta further cemented its position as the leading global carrier in SLC with a new lease agreement with Salt Lake City that increases Delta’s gate count from 55 to 66, with an anticipated completion in 2027. In June, Delta also broke ground in Salt Lake City on a new pilot training facility, marking the first training facility investment outside of its Atlanta headquarters since 1968. | ||||
4750 | dbpedia | 3 | 14 | https://ir.delta.com/news/news-details/2010/Delta-to-Add-Inflight-Wi-Fi-to-223-Delta-Connection-Jets/default.aspx | en | Fi to 223 Delta Connection Jets | https://s2.q4cdn.com/181345880/files/favicon.ico | https://s2.q4cdn.com/181345880/files/favicon.ico | [
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] | null | [] | null | INTERNET EXPANSION MARKS LATEST MILESTONE IN AIRLINE'S EFFORTS TO INVEST IN IMPROVED CUSTOMER SERVICE Nov 29, 2010 ATLANTA, Nov. 29, 2010 /PRNewswire-FirstCall/ - Delta Air Lines (NYSE: DAL) today announced it will add onboard Wi-Fi to 223 regional jet aircraft operated by Delta Connection carriers, expanding by 40 percent the number of Delta aircraft featuring Gogo Inflight Internet service. Delta will be the first domestic carrier to deploy Wi-Fi across its entire mainline and regional aircraft fleets with two classes of service. (Logo: http://photos.prnewswire.com/prnh/20090202/DELTALOGO ) Delta completed installing Wi-Fi on all mainline domestic aircraft earlier this month. "Adding Wi-Fi capabilities to our two-class regional jets marks another milestone in our efforts to invest more than $2 billion to enhance our airport facilities, aircraft fleet and onboard services for customers through 2013," said Tim Mapes, Delta's senior vice president – Marketing. "We continue to make | en | //s2.q4cdn.com/181345880/files/favicon.ico | https://ir.delta.com/news/news-details/2010/Delta-to-Add-Inflight-Wi-Fi-to-223-Delta-Connection-Jets/default.aspx | INTERNET EXPANSION MARKS LATEST MILESTONE IN AIRLINE'S EFFORTS TO INVEST IN IMPROVED CUSTOMER SERVICE
Nov 29, 2010
ATLANTA, Nov. 29, 2010 /PRNewswire-FirstCall/ -- Delta Air Lines (NYSE: DAL) today announced it will add onboard Wi-Fi to 223 regional jet aircraft operated by Delta Connection carriers, expanding by 40 percent the number of Delta aircraft featuring Gogo Inflight Internet service. Delta will be the first domestic carrier to deploy Wi-Fi across its entire mainline and regional aircraft fleets with two classes of service.
(Logo: http://photos.prnewswire.com/prnh/20090202/DELTALOGO )
Delta completed installing Wi-Fi on all mainline domestic aircraft earlier this month.
"Adding Wi-Fi capabilities to our two-class regional jets marks another milestone in our efforts to invest more than $2 billion to enhance our airport facilities, aircraft fleet and onboard services for customers through 2013," said Tim Mapes, Delta's senior vice president – Marketing. "We continue to make significant progress in aligning the products and services offered by our regional airline partners so that Delta customers have an experience consistent with that available aboard Delta's mainline fleet."
Installations of Wi-Fi on Delta Connection jets will begin in January and will be complete by the end of 2011. Once complete, customers flying on all Delta domestic flights with a First Class cabin will enjoy Wi-Fi access, including service on every Delta Shuttle flight between New York-LaGuardia and Boston, Chicago-O'Hare and Washington, D.C.
Delta began installing Wi-Fi on domestic mainline aircraft in 2008, becoming the first airline to announce plans for inflight Internet service on all domestic aircraft. With 549 mainline aircraft and the addition of 223 regional jets to the Wi-Fi program, more than 80 percent of Delta's domestic fleet – or 772 aircraft – will feature Gogo Inflight Internet access.
Delta Connection aircraft featuring First Class cabins include Embraer 175, Bombardier CRJ700 and Bombardier CRJ900 models operated by Delta Connection. The aircraft feature between nine and 12 seats in First Class and between 56 and 64 seats in Economy.
In addition to Wi-Fi, Delta has taken a number of steps to fully align service on Delta Connection and mainline flights. Recent improvements have included adding First Class cabins to 66 additional CRJ700 jets; introducing meal service in First Class on regional jets; adding china, linen and silverware to Delta Connection First Class cabins and installing more jetbridges at Delta hubs to reduce ground-level boarding of regional jets.
Delta Air Lines serves more than 160 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 351 destinations in 64 countries on six continents. Headquartered in Atlanta, Delta employs more than 75,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta,Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, the world's largest airline loyalty program; the award-winning BusinessElite service; and 50 Delta Sky Clubs in airports worldwide. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.
A portion of travel for some itineraries may be on the Delta Connection carriers: Atlantic Southeast Airlines, Comair, Compass Airlines, Mesaba, Pinnacle Airlines, Shuttle America dba Delta Shuttle, and SkyWest.
Terms and Conditions
Additional restrictions may apply. Offers subject to change. Use of the Gogo Inflight Internet service is subject to terms of use available at gogoinflight.com.
SOURCE Delta Air Lines
For press inquiries: Delta Corporate Communications, +1-404-715-2554 | |||
4750 | dbpedia | 3 | 43 | https://ccta.net/news/autonomous-shuttle-service-opens-to-the-public-in-the-bay-area/ | en | Autonomous Shuttle Service Opens to the Public in the Bay Area | [
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] | 2023-04-24T11:00:14-07:00 | Monday, April 24th, 2023 | en | /favicons/apple-touch-icon.png | Contra Costa Transportation Authority | https://ccta.net/news/autonomous-shuttle-service-opens-to-the-public-in-the-bay-area/ | SAN RAMON, CA –Today, the Contra Costa Transportation Authority (CCTA) launched the Bay Area’s first autonomous shuttle program to be open to the public. The Bishop Ranch Autonomous Shuttle Program will run through fall 2023, providing free, electric shuttles to four key destinations within Bishop Ranch in San Ramon, California. CCTA’s groundbreaking program will be available to the community Monday through Friday from 7:30am – 5:30pm. This marks the launch of CCTA’s PRESTO—a new suite of mobility options that will include bike share, scooter share, and express bus service in addition to autonomous shuttles. PRESTO will prepare the Bay Area for the future of transportation and increase transit options for all, including transportation-challenged and underserved communities in Contra Costa County.
“We’re excited to be able to provide the public with free access to these zero-emission, low-speed, autonomous shuttles. The service can help cut down on harmful emissions, reduce congestion on our roads, and create a new, accessible connection to transportation hubs throughout Contra Costa County, and we’re grateful to Bishop Ranch and the city of San Ramon for sharing our vision of a brighter future for the county,” said CCTA Board Chair Federal Glover.
CCTA’s partnership with Bishop Ranch allows campus employees and anyone from the public to experience the safe and accessible service that autonomous shuttles offer. Bishop Ranch’s 30,000 employees and miles of private roadways, bisected by public roads, make it an ideal location for the program’s launch. The program is funded in part by an $8 million grant award from the Federal Highway Administration’s Advanced Transportation and Congestion Management Technologies Deployment (ATCMTD) program.
“We are proud to be a part of such a beneficial project and we look forward to seeing members of the community trying out PRESTO here on Bishop Ranch,” said Alex Mehran Jr., President and CEO of Bishop Ranch by Sunset Development Company. “CCTA is bringing impactful innovation to the everyday lives of people and will help positively impact how we all get around.”
CCTA is also partnering with Beep, which specializes in testing autonomous shuttles to create and manage stress-free and self-sufficient autonomous mobility solutions. Beep has tested autonomous shuttles around the country, including in Arizona, Florida, Georgia, North Carolina, and even at Yellowstone National Park. PRESTO shuttles do not have drivers, pedals, or a steering wheel, but an attendant is always on board to make sure riders have a safe and pleasant experience. The Beep Command Center also remotely monitors the shuttles at all times to ensure the shuttles are operating safely.
“It’s an honor to partner with CCTA to deliver autonomous mobility solutions to Bishop Ranch,” said Joe Moye, Beep CEO. “CCTA shares our commitment to bringing these innovative technologies to communities to test how shared autonomous mobility can transform how we access goods and services. Our autonomous shuttles in San Ramon will provide all members of the community access to key destinations and opportunities at Bishop Ranch.”
The Bishop Ranch PRESTO shuttle will take passengers along a route with four stops throughout Bishop Ranch and City Center. PRESTO shuttles hold up to eight passengers plus an attendant and have a maximum speed limit of 15 miles per hour. The service is family-friendly, but riders under the age of 16 must be accompanied by an adult. More information on how to use the shuttles can be found at ridePRESTO.com.
The Bishop Ranch Autonomous Shuttle Program will help CCTA develop services that could soon provide transit solutions in office parks, campuses, suburbs, and town centers. Just as CCTA’s INNOVATE 680 program aims to connect the I-680 corridor through seamless, efficient, and accessible modes of travel, this latest deployment is another example of how CCTA is bringing the future of transportation to Contra Costa County and the greater Bay Area.
CCTA plans to bring shuttles to several public events across the county this summer to make it easier for people to see and experience autonomous shuttles first-hand.
About the Contra Costa Transportation Authority
The Contra Costa Transportation Authority (CCTA) is a public agency formed by Contra Costa voters in 1988 to manage the county’s transportation sales tax program and oversee countywide transportation planning efforts. With a staff of twenty people managing a multibillion-dollar suite of projects and programs, CCTA is responsible for planning, funding and delivering critical transportation infrastructure projects and programs that connect our communities, foster a strong economy, increase sustainability, and safely and efficiently get people where they need to go. CCTA also serves as the county’s designated Congestion Management Agency, responsible for putting programs in place to keep traffic levels manageable. More information about CCTA is available at ccta.net.
About Bishop Ranch
Owned and developed by Sunset Development since 1978, the family-operated company is guided by the long-held vision of making Bishop Ranch a distinct Californian community. Spread across 600 acres in Northern California’s San Ramon Valley, Bishop Ranch is where community, commerce and culture collide to create a thriving, walkable downtown for the city of San Ramon and a significant job center for the region. At its core, the 10-million-square-foot, next-generation workplace is one of the country’s largest office campuses and home to 30,000 employees and a dynamic mix of more than 600 businesses, including Fortune 500 companies, local startups and everything in between. With an award-winning transit program and a deep commitment to sustainability, Bishop Ranch aims to be the largest distributed power generation site in the world with 80% of its energy produced on-site by solar.
The heartbeat of Bishop Ranch is City Center, a $300 million, 300,000-square-foot, open-air shopping, dining and entertainment destination. With its range of nearly 60 distinctive retailers and notable restaurants – including The Slanted Door, LB Steak, Boba Guys and Fieldwork Brewing Company — along with Equinox Fitness, the luxurious LOT Cinema and the inviting public square, City Center is a unique and ever-popular gathering place. From art and music events to a thriving farmers’ market, City Center is the destination for social and cultural experiences.
With an unwavering commitment to build a walkable downtown, Bishop Ranch will soon introduce several distinctive residential communities, eventually numbering some 6,000 homes. Also planned is a new boutique hotel, as well as restaurant and retail options throughout the various neighborhoods. For more information, visit BishopRanch.com.
About Beep | ||||
4750 | dbpedia | 2 | 97 | https://www.glacierparkcollection.com/plan-your-trip/airport/ | en | Glacier Park International Airport (FCA): Daily Flights Available | https://www.glacierparkcollection.com/favicon.ico | https://www.glacierparkcollection.com/favicon.ico | [
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] | null | [] | null | From spectacular Going-to-the-Sun Road of Glacier National Park, gorgeous Waterton Lakes National Park to the ski-town of Whitefish, You won’t want to miss thing Glacier Country has to offer. | /favicon.ico | https://www.glacierparkcollection.com/plan-your-trip/airport/ | We offer a shuttle to and from Glacier Park International Airport* for our guests staying at Grouse Mountain Lodge, which is located approximately 25 minutes from the airport in Whitefish.
If you’re flying in late or departing early, Grouse Mountain Lodge is a great place to stay on the first or last night of your Glacier vacation.
*Shuttles to and from Glacier Park International Airport are available and require 48-hour advanced reservation. Rates each way are $23 per person.
If you’re planning on travelling around Glacier National Park, we strongly recommend that you have your own vehicle, as the shuttle service is limited in the park. Our vacation specialists are happy to arrange your rental car and can offer and exclusive deal through Dollar Rental Car. When you book your rental car with us, you receive unlimited miles on your rental car at no extra charge and your 7th day is free! Call 1.844.868.7474 to book your car today.
Limited taxi and limousine services are available from Glacier Park International Airport. Glacier Taxi serves Kalispell, Columbia Falls, Whitefish and other nearby areas in Flathead County. Wild Horse Limousine provides private, luxury transportation to nearby Whitefish locations as well as to Lake McDonald, East Glacier, Many Glacier and other locations throughout Glacier National Park and Northwest Montana. If you have a large group, Rocky Mountain Transportation provides a wide range of charter services. | ||||
4750 | dbpedia | 0 | 61 | https://www.afar.com/magazine/a-look-inside-deltas-new-los-angeles-airport-terminal | en | Delta’s Massive New LAX Terminal Is Now Complete—Here’s a Look Inside | https://afar.brightspotcdn.com/dims4/default/57279f2/2147483647/strip/true/crop/3600x1800+0+300/resize/1440x720!/quality/90/?url=https%3A%2F%2Fk3-prod-afar-media.s3.us-west-2.amazonaws.com%2Fbrightspot%2F19%2F9a%2Fd014b5fe4b4a8b857cc52baf653d%2Flax-deltaone-checkin-2023-1.jpg | https://afar.brightspotcdn.com/dims4/default/57279f2/2147483647/strip/true/crop/3600x1800+0+300/resize/1440x720!/quality/90/?url=https%3A%2F%2Fk3-prod-afar-media.s3.us-west-2.amazonaws.com%2Fbrightspot%2F19%2F9a%2Fd014b5fe4b4a8b857cc52baf653d%2Flax-deltaone-checkin-2023-1.jpg | [
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] | 2023-10-04T21:46:05.840000+00:00 | Delta’s $2.3 billion overhaul of Terminal 2 and 3 at Los Angeles International Airport (LAX) is now open. Here’s what to expect. | en | /apple-touch-icon.png | AFAR Media | https://www.afar.com/magazine/a-look-inside-deltas-new-los-angeles-airport-terminal | It’s been years in the making—more than five to be exact—but at long last, Delta Air Lines passengers have a state-of-the-art 27-gate terminal at Los Angeles International Airport. In August, the Atlanta-based airline completed its $2.3 billion LAX project that began in 2018. The undertaking is part of a larger revamp of the entire airport, including the creation of an Automated People Mover (APM) and consolidated car rental facility.
Delta’s Terminal 3 overhaul, which includes a portion of Terminal 2 and spans 1.2 million square feet in total, was completed a full 18 months ahead of schedule. How was that possible? “When travel demand slowed during the pandemic, it provided a unique opportunity for Delta to accelerate our transformation as fewer travelers afforded us more flexibility and room to build,” Scott Santoro, Delta’s vice president of sales, tells AFAR. Santoro says the airline is now equipped to furnish passengers with a “fully seamless and elevated experience.”
As the largest carrier at LAX—occupying nearly 20 percent market share with 145 daily flights in October—it’s a significant milestone for travelers departing from, connecting through, or arriving at the Southern California hub.
Here’s a look at what to expect the next time you travel through Delta’s transformed terminal.
An exclusive check-in area for Delta One fliers
Let’s first take a step back to 2022. The phased launch of Delta’s new facilities began in the spring of last year with the reveal of a centralized headhouse, essentially consolidating check-in, security, and baggage claim areas. The grand structure includes 56 self-serve kiosks, 62 check-in positions, and a massive, 250-square-foot digital wall with flight and gate information.
Fast forward to 2023. Earlier this summer, Delta opened an exclusive check-in area for Delta One travelers flying transcontinental or long-haul international. Tucked away on the arrivals level of Terminal 3, the 4,200-square-foot space not only offers white-glove assistance from Delta agents but also light food and drink, a private TSA screening lane, and direct access to the Sky Club upstairs. Travelers who use this swanky facility won’t even have to step in the terminal—until they make their way to boarding.
Then, later this fall, Delta says it will launch a digital ID feature, allowing passengers to check in with bags completely hands-free through the use of facial recognition technology. To use the service, passengers must opt-in to share their SkyMiles number, passport number, and Known Traveler Number (used for TSA PreCheck).
Delta’s Terminal 2 and 3 complex now connects to Tom Bradley
As of August, gone are the days of waiting for a shuttle bus to schlep between terminals. Spanning 27 gates, Delta’s Terminal 2 and 3 complex is now fully integrated under one roof. That includes a connector to the Tom Bradley International Terminal via moving walkways located after security. The airline says the furthest gates within its own terminals are no more than a 10-minute walk. To get from the Delta gates to the farthest Tom Bradley gates, travelers should factor about 20 minutes walking time.
At the center of the terminal complex is Delta’s sprawling 30,000-square-foot Sky Club, which opened last year (with 100 seats added this past summer). The pièce de résistance is arguably the outdoor bar and a year-round Sky Deck with views of the airfield, Hollywood Hills, and downtown Los Angeles. There are plenty of other amenities, including eight spacious shower suites, private phone booths, and a “Coffee Grotto,” a cozy nook within the lounge offering plush seating and a mosaic mural of glass tiles imported from Italy. Naturally, food and drink options abound and the selection is impressive for U.S. airline club standards.
Throughout the terminal complex—both airside and landside—sustainability features include low-flow water fixtures, the recycling of over 75 percent of construction waste, and a “cool roof” to reduce the heat-island effect and maximize air-conditioning energy use.
Delta’s forthcoming business-class-only lounges
There’s just one final piece to the puzzle that Delta has yet to unveil. In mid-2022, Delta announced it would be introducing high-end, business-class-only lounges in both New York and Los Angeles. These spaces are intended to compete with United’s Polaris Lounge and American’s Flagship Lounge. At LAX, the Delta One exclusive club will open its doors by next summer, connecting to the existing Sky Club and measuring approximately 10,000 square feet.
If it’s anything like the rest of the terminal complex, Delta will have a winner on its hands. The entire consolidated Terminal 2 and 3 complex is impressive by any standard, but it’s a certifiable home run for LAX, an airport that’s seen better days (and will be getting them soon). | ||
4750 | dbpedia | 3 | 63 | https://www.nbcdfw.com/news/business/american-airlines-new-flights-tulum-mexico-airport/3500071/ | en | American Airlines first to fly to Tulum, Mexico Thursday – NBC 5 Dallas | [
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] | 2024-03-27T16:13:12 | Fort Worth-based American Airlines will launch service into Tulum, Mexico Thursday and become the first U.S. airline and first international carrier to fly to... | en | NBC 5 Dallas-Fort Worth | https://www.nbcdfw.com/news/business/american-airlines-new-flights-tulum-mexico-airport/3500071/ | Starting Thursday, travelers headed to the Riviera Maya will have another airport option other than Cancún International.
American Airlines Flight 1131 departed DFW Thursday at 8:12 a.m. CT for Felipe Carrillo Puerto International Airport (TQO) in Tulum, making it the first U.S. airline to fly to the new airport and also the first international arrival since commercial flights began in December 2023.
The flight landed about two hours after departure, at 10:49 a.m. EST. Before departing, travelers on the inaugural flight will be treated to authentic Mexican Folklorico dancing, treats, and decorations at the gate.
“It's an honor to be the first to offer our customers direct access to the ancient ruins, picturesque landscapes, and white sand beaches of this popular Mexican destination," said Jim Moses, American’s senior vice president of DFW Hub Operations in a statement Thursday.
Fort Worth-based American plans to operate two daily flights from DFW to TQO year-round and will also have flights to Tulum out of hubs in Charlotte and Miami.
International carriers AeroMexico, Mexicana, Delta, Viva, Spirit, and United Airlines will also fly to Tulum. Delta will also begin flights on Thursday, though out of their hub in Atlanta. United will begin flights from New York/Newark, Los Angeles, Houston, and Chicago beginning March 31. Spirit's flights to Tulum have reportedly been postponed.
Tulum is located about 80 miles south of Cancún, about halfway down the Quintana Roo coastline, and roughly 120 miles north of Belize. For travelers, the airport's location allows for shorter shuttle rides to resort destinations along the Mexican Caribbean coastline. | |||||
4750 | dbpedia | 3 | 75 | https://www.gao.gov/assets/a248663.html | en | 21, Commercial Aviation: Initial Small Community Air Service Development Projects Have Achieved Mixed Results | [] | [] | [] | [
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4750 | dbpedia | 1 | 83 | https://sacramento.aero/smf/flight-and-travel/airlines | en | SMF > Airlines | [] | [] | [] | [
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Terminal B
Terminal A
American Airlines | (800) 433.7300 | www.aa.com
Delta | (800) 221.1212 | www.delta.com
United Airlines | (800) 241.6522 | www.ual.com
Air Canada | (800) 247-2262 | aircanada.com
Terminal B
Aeromexico | (800) 237.6639 | www.aeromexico.com
Alaska Airlines | (800) 426.0333 | www.alaskaair.com
Frontier | (801) 401.9000 TTY:711 | www.flyfrontier.com
Hawaiian Airlines | (800) 367.5320 | www.hawaiianairlines.com/
Horizon | (800) 547.9308 | www.alaskaair.com
JetBlue | (800) 538.2583 | www.jetblue.com
Southwest | (800) 435.9792 | www.southwest.com
Spirit | (801) 401.2222 | www.spirit.com
Volaris | (855) 865-2747 | www.volaris.mx
Can't find exactly what you are looking for? Feel free to contact us. We are here to help! | ||||||
4750 | dbpedia | 0 | 20 | https://news.delta.com/tags/routes | en | Delta News Hub | [
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] | null | [] | 2024-07-30T12:00:00-04:00 | en | /themes/custom/dnh/images/icon_192.png | https://news.delta.com/tags/routes | Delta will add service from Detroit to Tulum and Los Angeles to Mazatlán this winter as Aeromexico launches service from Atlanta and Los Angeles to Manzanillo, Newark to Mexico City and Denver to Monterrey.
Jul 30, 2024
From four weekly flights from Atlanta to Frankfurt in 1979 to 46 weekly services to four German cities in summer 2024, Delta celebrates almost half a century flying non-stop to Germany.
Jun 27, 2024
Four weekly flights from the Sunshine State will operate this winter to London Heathrow.
Jun 21, 2024
Delta will fly its largest-ever winter Latin schedule from Minneapolis-St. Paul, including new flights to Aruba and St. Maarten and more service to Grand Cayman and San Juan.
Jun 21, 2024
Starting Dec. 21, 2024, Delta will fly its largest ever domestic ski schedule, including more flights from Los Angeles than ever before, alongside robust service to top U.S. ski destinations from MSP, ATL, and SLC.
Jun 14, 2024
With more than 60 nonstop flights and 5,600 seats added between Aug. 30 and Dec. 1, Delta is making sure college football fans enjoy seamless travel options to this fall's most-anticipated games.
Jul 5, 2024
With its largest international schedule to date in operation this summer, Delta’s latest travel enhancements will ensure a top-notch experience while whisking customers to their favorite travel destinations worldwide.
May 13, 2024
The daily service between Amsterdam and Tampa, which starts on Oct. 26, strengthens Delta's Florida-Europe network, complementing existing winter seasonal service between Orlando and Amsterdam.
May 3, 2024
Delta currently operates daily service between Atlanta and Lagos and, with the resumption of daily New York-JFK service, will offer a total of 14 weekly flights to Nigeria in December through the first half of January and 10 weekly flights for the remainder of winter 2024.
Apr 26, 2024
Delta is celebrating several significant milestones in its history of connectivity with Latin America and the Caribbean. The celebration of these anniversaries is a testament to Delta's commitment to providing more choices and seamless connections to sought-after destinations.
Mar 20, 2024
Delta is bringing the U.S. and Italy closer than ever, restarting its nonstop flights between New York-JFK and Venice Marco Polo Airport. The flights will operate daily using a Boeing 767-300 aircraft with 216 seats.
Mar 12, 2024
Starting Dec. 4, 2024, Delta will launch a seasonal route from Los Angeles to Brisbane, Australia, which will operate three times per week through March 28, 2025.
Feb 23, 2024
Fliers can catch the April 8 total solar eclipse in-air from DL 1218, Austin-Detroit.
Feb 19, 2024
Delta will add service from Boston (BOS) to Honolulu (HNL) and from Seattle (SEA) to Miami (MIA) next winter, reinforcing the airline’s leading position in BOS and connecting MIA customers to all nine of Delta’s U.S. hubs.
Feb 16, 2024
Launching June 16 and operating until Sep. 28, 2024, this seasonal route will have two weekly frequencies between the Chilean capital and one of Florida’s most popular, family-friendly destinations, recognized for its theme parks and tourist attractions.
Feb 13, 2024
Delta is offering more beach destinations from its ATL, JFK and MSP hubs, improving access to the Caribbean and Mexico from across the U.S.
Feb 2, 2024
Delta will add up to 16 flights and more than 2,500 additional seats for pro football fans headed to Las Vegas from Kansas City, San Francisco, San Jose, and New York-JFK. SkyMiles Members traveling during the action can stream the game in-flight with Paramount+ on Delta Sync Wi-Fi.
Jan 29, 2024
Delta is nearly doubling its seat offerings YOY — with a 30% increase over 2019 — featuring new routes from Austin, Washington, D.C., Palm Beach, Orlando, Boston and New York-JFK to Augusta Regional Airport (AGS).
Jan 19, 2024
Delta will add 11 flights and 1,660 additional seats for football fans headed to Houston from Detroit and Seattle.
Jan 2, 2024
Follow along Ralph Albus to explore his home country of Curaçao, a tropical haven filled with sunny temperatures, remarkable beaches and rich cultural history.
Dec 21, 2023
Service to Atlanta from Rio de Janeiro has expanded to year-round, while the seasonal New York route will be offered until Feb. 21, 2024*.
Dec 19, 2023
Delta will add 13 flights and nearly 2,000 more seats for college football fans between Dec. 29 and Jan. 2.
Dec 15, 2023
Delta is offering its largest Austin schedule ever – a 20% increase in seat capacity over July 2023, with service to Texas cities Midland-Odessa and McAllen with Austin as the gateway to Delta’s global network, while also introducing service to Nashville and more flights to Cincinnati and Raleigh-Durham.
Dec 15, 2023
Delta is adding more flights to Atlanta (ATL), Detroit (DTW), Minneapolis-St. Paul (MSP), New York-JFK, New York-LGA and Orlando (MCO) as it builds to 37 peak-day departures from MIA to 12 destinations.
Dec 11, 2023
As Delta celebrates 90 years of airline history in Seattle, the airline will build on its leading international presence at the hub with the launch of service to Taipei.
Dec 7, 2023
History lover and German-born Carla Kronsbein (a DTW-based technical facilitator) shares travel tips about Frankfurt, a charming, yet vibrant city she has cherished since her early days.
Nov 29, 2023
If your 2024 resolution is to travel more, you’re in luck. With the addition of new routes and the return of customer favorites, Delta has no shortage of travel hot spots to pick from next year. So, the big question is: Where should you go? Let the stars decide.
Dec 7, 2023
This new codeshare agreement will allow Delta to place its code on 20 airBaltic-operated routes to three of the Latvian carrier’s leading cities, including Riga, Tallinn and Vilnius.
Nov 15, 2023
Raised in the mountains of central Puerto Rico, Cristian Hernandez (Regional Sales Manager – San Juan) shares his best advice and tips for those traveling to San Juan, one of the oldest European-established capitals in the Americas.
Nov 2, 2023
Delta’s daily Atlanta-Tulum service will launch March 28, 2024, and will operate year-round – giving customers direct access to the pristine beaches and laid-back atmosphere of this coastal Mexican treasure.
Oct 13, 2023
In 2024, Aeromexico will launch 17 routes departing from seven airports in Mexico using many of the more than 50 new aircraft added to its fleet in the last two years. This expansion will benefit customers and enhance transborder flying options enabled by Aeromexico and Delta’s Joint Cooperation Agreement (JCA).
Oct 2, 2023
Delta Air Lines launches new service to Naples and adds routes to Ireland, Zurich and more. The flight to Auckland, New Zealand from LAX also extends to year-round.
Sep 22, 2023
The latest lineup bolsters Delta’s nonstop connections from its Atlanta hub to cities in the U.S. West. The airline will also launch a new Dallas-Seattle route and resume some additional flying from Salt Lake City and Detroit.
Sep 15, 2023
Over the past 25 years, Delta has maintained operations connecting Lima, better known as "The City of Kings," and Atlanta through a daily flight.
Sep 8, 2023
Launching on Oct. 28, 2023, this route is the first time Delta has offered a service between Haneda and Honolulu after all Tokyo operations were moved from Narita Airport to Haneda in March 2020.
Aug 29, 2023
With the addition of this route, which will operate five times a week starting May 9, 2024, Delta will offer seasonal service to the Emerald Isle from three of its U.S. hubs – Atlanta, Boston and Minneapolis – in addition to year-round service from New York-JFK.
Aug 17, 2023
Beginning October 29, the airline will operate daily flights from SEA and three-times-weekly service from DTW to Shanghai-Pudong International Airport (PVG).
Aug 16, 2023
This growth translates to a 30% increase in available seats compared to last year's winter season, with added frequencies to nine destinations in the region including Guatemala and Liberia, Costa Rica, in Central America, as well as San Juan, Puerto Rico.
Aug 4, 2023
Route operated by LATAM is the only direct route between Brazil and Los Angeles and will allow connections with Delta to more than 20 destinations in the US, including San Francisco, Las Vegas and Seattle.
Aug 2, 2023
As Delta Air Lines celebrates its 25th anniversary of service to four Central American countries, the airline's teams in Costa Rica, Panama, Guatemala and El Salvador marked the special milestone with partners and customers.
Aug 1, 2023
This week, LATAM Airlines Colombia began its nonstop daily operation between Bogotá and Orlando, Florida, as part of the commercial agreement with Delta Air Lines.
Jul 5, 2023
The partnership has announced five new U.S.-South America routes and increased capacity by 75% since implementing their joint venture. Delta and LATAM’s complementary networks and award-winning customer experience are winning over new customers and generating travel demand.
Jun 16, 2023
The iconic destination is ready to welcome visitors this summer, and there’s so much more to Amsterdam than clogs and canals.
May 24, 2023
Known for its towering skyscrapers, vivacious energy and global connections, New York is the perfect destination for anyone wanting to explore the world, all in one place.
Apr 21, 2023
To meet the demand of those flying into Augusta Regional Airport (AGS) to attend the Masters Tournament, Delta has increased routes, operating 8 daily routes to AGS from three of our key hubs.
Apr 5, 2023
Delta will operate its largest-ever holiday schedule to Latin America, offering more than 25,000 daily outbound seats to 44 destinations, with added flying from multiple U.S. hubs.
Mar 17, 2023
Often called the “Capital of Europe,” Brussels offers more than meets the eye. Step back in time and explore a city perfect for foodies, history buffs, and day-trippers alike.
Feb 16, 2023
The new route to Rio de Janeiro — the third that Delta and LATAM have announced since the Joint Venture was approved in September 2022 — will operate daily on Delta’s Boeing 767-300 aircraft featuring Delta One, Delta Premium Select, Delta Comfort+ and Main Cabin service.
Feb 6, 2023
A modern city steeped in history, abundant green spaces and iconic landmarks, London is a diverse year-round destination where cultures come together and differences are celebrated.
Feb 3, 2023
Delta is stepping up its presence in Texas this summer, giving customers out of Dallas Love Field one-stop access to over 125 U.S. destinations through its key hubs in Atlanta, New York and Los Angeles.
Feb 3, 2023
LATAM Airlines Colombia will launch new non-stop service between Colombia’s capital Bogota and Orlando, Florida, on July 1, 2023. The new route is the latest addition after the approval of Delta and LATAM’s joint venture agreement in September 2022 and will offer customers new access between Colombia’s largest city and the popular Florida destination.
Jan 30, 2023
Delta is forging its way to full network restoration, announcing new routes to Auckland and Nice and added frequency to Paris and Tel Aviv. This new slate of routes are in addition to the destinations announced last fall to Edinburgh, Berlin, Dusseldorf, Geneva and Stuttgart, many routes that have not been flown since pre-pandemic.
Jan 20, 2023
Just in time for the holidays and the upcoming carnival season, Delta Air Lines resumed its popular seasonal route between its Atlanta hub and Rio de Janeiro's Galeão International Airport (GIG) on Dec. 17.
Dec 19, 2022
Delta also recently celebrated 40 years of service to iconic Puerto Vallarta, Mexico, along with other destination milestones.
Dec 16, 2022
Delta Air Lines is restarting its service to Havana, Cuba, with two daily nonstop flights from Miami International Airport (MIA) beginning April 10, 2023. With this restart, customers traveling through Miami will have access to 203 weekly nonstop flights at 10 U.S. airports.
Dec 9, 2022
After calling Tahiti home for two years, Delta A320 Captain Michael Wilkinson was able to discover the best of the island - from delicious Polynesian food and awe-inspiring sites to rich history and welcoming people. He shares his best advice for those looking to cross Tahiti off their vacation bucket list.
Nov 15, 2022
Nonstop flights from Delta’s hub in Atlanta to Buenos Aires, Argentina, and to Santiago, Chile, now operate daily.
Nov 2, 2022
Aside from a veritable cornucopia of dining options, Portugal’s capital city offers a vibrant culture, mild climate and vistas for every type of sightseer.
Oct 25, 2022
Largest summer schedule to New York-JFK in Delta’s history, and more routes to Europe from Atlanta and L.A.
Sep 23, 2022
Delta will offer additional flights from 16 U.S. cities and three of its international hubs to Las Vegas for CES® 2023 — the most influential tech event in the world. The nearly 320 inbound and outbound flights account for an approximately 50% seat increase over the regular Las Vegas schedule in January.
Aug 26, 2022
Delta Air Lines will increase the frequency of its nonstop service between Seattle-Tacoma International Airport and Seoul-Incheon International Airport with the addition of three-times-per-week service effective Dec. 13.
Aug 16, 2022
Service from LAX to Haneda will start operating three times weekly before moving to daily starting Dec. 1. Delta will also start a new daily service between Honolulu and Haneda on Dec. 1.
Aug 15, 2022
Fuel-efficient aircraft elevates the customer experience as projected demand for travel grows in the years ahead.
Apr 1, 2022
Five new routes and more modernized, fuel-efficient aircraft are set to debut at Logan International Airport in 2022, as Boston’s No. 1 global airline continues building up a premier hub and international gateway.
Oct 3, 2021 | ||||||
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What you need to know when you have a connecting flight.
If you have a connecting flight, there are three terminals at MIA (view map)
Take a look at where all the ticket counters are located.
If you need to pass through U.S. Customs and Border protection, there are two areas:
-Exit at level 1
- Exit at level 1
- Exit at level 3
Time needed to clear the federal inspection process
The time needed to get through the federal inspection process will vary. Contact your airline or when you arrive find an airline representative to get help.
Make sure you know how to get expedited clearance when you arrive into the United States. | ||||||
4750 | dbpedia | 2 | 15 | https://flight-report.com/en/report/53931/delta-connection-dl5731-new-york-jfk-washington-dca | en | Review of Delta Connection flight from New York to Washington in Economy | [
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] | null | [] | 2022-02-24T16:12:00+02:00 | Review, photos and rating of Delta Connection DL5731 New York (JFK) → Washington (DCA) by Manbou . Flight in Economy Embraer E-175. | en | Flight-report | https://flight-report.com/en/report/53931/delta-connection-dl5731-new-york-jfk-washington-dca/ | Welcome back to my first actual travel series on here. As the rest of the year is somewhat difficult for me in terms of finding time for a vacation, and that my last stay in the USA was cut short abruptly for reasons everybody is sick and tired of hearing from by now, the decision where to go was made very quickly. That the only other attractive goal for my trip - Japan - is still closed off to the world as I'm writing these lines, and the US lifted their immigration ban for Schengen area inhabitants last fall made the decision even more easy to make.
I had specific reasons for choosing the first three stops of my little tour of the United States but Houston was more or less chosen because it was expedient. Speaking of expediency, this was also part of the reason why I chose the airlines I chose for this trip. Trip times were good and the prices too. For American Airlines, I was even able to use some travel credit leftover from 2020. Plus, I had wanted to try Delta's long-haul product for some time now and the opportunity was there. The routing for my vacation this year is as follows:
This part is about the second flight of the series, my connecting flight from New York JFK to Washington DCA, after I had come in from Frankfurt earlier that day. Actually, that this routing was possible was part of the decision why I chose Delta for this flight, as Reagan National is just so much more convenient in terms of getting downtown compared to Dulles or even Baltimore (also marketed as "Washington" by some airlines, including Delta). This report, I think, is going to be shorter than usual. First because this is a short flight in which nothing really happens, and second because I wasn't feeling too well after getting up much earlier than normal and having been thoroughly tossed about by substantial turbulences on my way from Germany. I hope you'll enjoy it anyways!
The parking lot - a.k.a. JFK terminal 2
Terminal 2's Airtrain terminal is not actually located in the terminal, as one would expect, but in a parking area. One has to walk along and then across a road first.
From the road crossing, I could see this plane. If I'm not mistaken, this is my plane from the flight from Frankfurt! (If you haven't already, be sure to check out that flight report here).
The interior of Terminal 2 is actually pretty small. Judging from its size, it could be some random small town airport somewhere. Here, however, it is just one tiny portion of a very big airport, serving only Delta domestic flights.
After waiting for about 5 minutes, security was done and I was airside. The security personell, by the way, must have been the most unfriendly I've encountered in the US so far. And that does mean something.
The selection of shops and eateries in the gate area is limited, but still fine. There were also multiple restrooms. The one I visited was adequately sized and decently clean. The apron before Terminal 2 was mainly full of Delta regional and other jets, with the odd exception here and there. Photo 4 of the gallery below shows today's E175SC. The SC version is unique as it was constructed specificly to meet US regional airlines' scope clauses, lowering operating costs for planes with less than 70 seats.
Today's ship: N216JQ, an Embraer 175LR (SC), operated for Delta Connection since its delivery in February 2009 (13 years old).
While it was first operated by Shuttle America, ownership was transfered to Republic Airways, who have operated this aircraft since, in January of 2017.
(All info courtesy of Planespotters.com)
Onboard Experience
Looking at my Delta app at the gate area to find out how full the flight was, I noticed that the marker that highlighted my seat in the seat map was gone. Instead, it had been placed at seat 8A, a window seat in Comfort+! (Probably no surprise for those of you who saw the cover photo). Really nice of Delta to choose me (a Skymiles member but with no status, and not a doctor or PhD either) for that upgrade.
The question now really is: Would I recommend choosing this kind of seat for the regular extra fee of 35€ (approx. $40)?
And even though it doesn't look like it, the flight was full, and I there were quite a few unlucky standby candidates, if I have understood the announcements correctly. By the way, the screen showing the standby and upgrade lists were broken at this gate at that time.
Boarding commenced on time and went on pretty efficiently.
The seat itself was alright. The quilting pattern certainly looks elegant but does not add to the comfort of the seat at all. Also, the headrest was not moveable or foldable (as you would expect on a regional flight). What really sets this seat apart from the usual Main Cabin seats is the small extra pocket on the seatback in front of you and, more importantly, a few inches more legroom. Seatguru says that the seats in Comfort+ are spaced apart by 34 inches. However, I wasn't impressed that much (disclaimer: I don't know how tight the seats are in Main Cabin, as I've never tried that on that type of plane).
Another, more funny thing - in case you know of my window seat curse, or in other words to choose rows with obstructed or otherwise suboptimal views. This time, the seat wasn't my choicec, and the view was top notch. (However, it rained a bit down in New York, and in general the window was filthy).
In each seat pocket was a safety card, which I found to be especially quirky. First, Delta's patriotism doesn't only seem to extend to the US - but also to Brazil.
Second (but that's actually more of an Embraer quirk perhaps): There aren't life vests on this plane. The seat cushions act as flotation devices.
Even better, there doesn't even seem to be a place on a life raft for every passenger in case of a full plane being forced to perform a water landing (closely look at the drawings below).
As the safety card was made for both E170 and E175, there is basically no way for the non avgeek public to see if there actually are life rafts in the rear of the plane or not. The crew made an announcement on the ground that today's plane was an E175, but I think we all know how closely people tend to listen to these announcements… Also, the crew described themselves as being "Columbus Ohio based," which I found interesting as I've never heard that kind of announcement before.
Pushback for the planned 4pm departure time took place at 4:02. The captain made an announcement shortly afterwards, stating that the flight time today would be a mere 56 minutes. I was curious how it would play out in the end, as shortly after activating my US sim card in New York, I received a push message warning of severe weather along the East Coast.
Random JFK taxi photos…
There was quite a line forming before runway 31L. About four planes were before us, and it was stop and go for roughly 20 minutes because two more planes were joining our line shortly before the runway.
Takeoff waiting line airplane galore…
Finally takeoff time. Please excuse the bad quality of the photos due to the dirty window.
Because of the intense sunshine, pretty much everyone closed their window blinds even before takeoff, creating sort of an artificial night. SO that's basically it for photos of the scenery before the final approach (during which many people still didn't open their blinds, and the crew didn't seem to care). There wouldn't have been much to see out of the portside windows, anyways, as we were flying past the Jersey shore above the Atlantic for most of the journey.
Inflight service consisted of these small water bottles. The cabin crew made several rounds distributing these and collecting trash, so you could have multiple bottles, if you wanted to.
The free wifi did work on this flight, and I was able to send and receive Whatsapp text messages. Also, the wifi network gave me access to some flight information such as a map of today's route (albeit with a missing background, showing just a line moving between two points) and altitude. Thumbs up for that!
Approach into Washington & DCA AIrport
After cruising along at about 26000 feet for most of the trip, we curved towards the East and made our approach into Washington Reagan National Airport. Once the descent had commenced, the air become increasingly rough again. Touchdown itself was very smooth, which was quite surprising considering I almost thought we were going to do a go-around.
Enjoy the least bad photos I was able to take during the approach and the landing.
Reaching our arrival gate…
Deplaning followed quickly and took place via a jetbridge. In no time I found myself in the airside concourse of DCA's Terminal B.
Getting to the baggage claim area was straightforward. A short walk later, I arrived at the belts, finding that my suitcase was one of the first coming out. |