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Ses04M_impro04_F014
That's amazing logic that you managed to turn that around and make it my fault.
xxx
4
3.3333
3
Ses04M_impro04_M020
Well, I mean, it makes sense, doesn't it, hmm?
neu
3.6667
3
2.3333
Ses04M_impro04_F015
I think maybe you can't get employed because you aren't willing to take responsibility for your own actions.
neu
3.3333
2.6667
3.3333
Ses04M_impro04_M021
That's not true. I take responsibility for my own actions.
neu
2.6667
2.6667
2.3333
Ses04M_impro04_F016
Really? Whose fault is it you don't have a job?
neu
3.3333
2.6667
3.6667
Ses04M_impro04_M022
Yours. I don't--
neu
4
2
2.6667
Ses04M_impro04_F017
[LAUGHTER]
neu
4.6667
3.6667
2
Ses04M_impro04_F018
You see what you just did there, though?
xxx
3.6667
3.3333
3.3333
Ses04M_impro04_M023
I had- No, I don't. I'm sorry. I just totally screwed this one up. You can stop it I guess.
oth
4.6667
2.6667
1.6667
Ses04M_impro05_M000
Yeah, hi. Look--Um, okay. Here's the thing.
fru
2.5
2
2
Ses04M_impro05_F000
Hi, how can I help you?
neu
4
2
2.5
Ses04M_impro05_M001
Just arrived from London--
xxx
3
1.5
2.5
Ses04M_impro05_F001
Mmhmm.
neu
3.5
2
1.5
Ses04M_impro05_M002
lost my luggage. Your airline--
fru
2.5
2
2
Ses04M_impro05_F002
I'm sorry.
neu
2.5
2
2
Ses04M_impro05_F003
Right.
neu
3
1.5
1.5
Ses04M_impro05_M003
lost my luggage. I didn't lose it. No, it's not like I left it somewhere and somebody took it.
fru
2
3
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Ses04M_impro05_F004
Oh, oh, you didn't.
xxx
3
2.5
2.5
Ses04M_impro05_F005
I thought you lost your luggage.
xxx
2.5
2
2.5
Ses04M_impro05_M004
It was lost. I waited on the conveyor -- near the conveyor belt to see, you know, where -- then the baggage claim and see if it would- it would come out.
fru
2.5
2.5
3
Ses04M_impro05_M005
Didn't come out. I spoke to somebody, a local authority figure.
fru
2.5
2.5
3
Ses04M_impro05_M006
And he told me to come to this desk here so I can, uh, at least get, uh, the hundred- hundred and fifty dollars that- that I'm owed for my loss.
fru
2.5
2
3
Ses04M_impro05_M007
'Cause that's roughly how much the bag plus all its contents was worth.
fru
2.5
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3
Ses04M_impro05_F006
Uh. Okay. I -- first of all, I'm very sorry you lost your bag.
neu
3
2
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Ses04M_impro05_F007
Um, but, actually, our policy is a fifty dollar
neu
2.5
2.5
2.5
Ses04M_impro05_M008
fifty dollars?
ang
2.5
2.5
3.5
Ses04M_impro05_F008
refund--coverage of the bag that was lost. yes
neu
3
2
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Ses04M_impro05_M009
fifty dollars. No way, no.
ang
2.5
2.5
3
Ses04M_impro05_F009
That's our policy, sir.
neu
3
2
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Ses04M_impro05_M010
I don't but the thing is, I don't care about your policy.
ang
3
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Ses04M_impro05_M011
You understand?
ang
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3.5
Ses04M_impro05_M012
What I want you to do is I want you to write three of those, as if I were three people. Okay. You can write -- you can just put my name on all --
fru
3
3
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Ses04M_impro05_F010
I can't do that.
neu
4
2
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Ses04M_impro05_M013
But what I'm telling you is that's what you're going to do.
fru
3
3
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Ses04M_impro05_F011
Uh, no, actually, no I'm not.
xxx
3.5
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Ses04M_impro05_M014
No, no, because, look, I don't care what your policy says. I mean--
ang
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3
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Ses04M_impro05_F012
I'm very sorry. I understand you're frustrated. You just got off of a flight.
fru
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Ses04M_impro05_M015
You understand that the contents of my bag- The contents of my bag cost a hundred and fifty dollars.
ang
3
3
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Ses04M_impro05_M016
You--
ang
2.5
2
2
Ses04M_impro05_F013
We'll cover fifty.
neu
3
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Ses04M_impro05_M017
No. No. No. What I need you to do -- I need you to write checks for -- I need you to write three of them. That'll be satisfactory.
ang
3
3
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Ses04M_impro05_F014
We only cover fifty do-
fru
3
2.5
3
Ses04M_impro05_M018
Just -- you can fill out the form--We can fill out - no, no, no, we can fill out the form three times.
ang
3.5
3.5
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Ses04M_impro05_F015
We only cover fifty dollars worth of lost items.
fru
3.5
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Ses04M_impro05_M019
And then that'll be that. It's going to be fine. Just-
fru
3.5
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Ses04M_impro05_M020
I'm going to get very upset. Like, I mean, I'm- I'm upset right now but I'm going to get really upset if you- if you don't do the check thing.
xxx
3
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3.5
Ses04M_impro05_F016
I'm very sorry.
fru
3
2.5
3
Ses04M_impro05_F017
I'm very sorry. I understand you're upset. You just got off a long flight.
neu
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3
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Ses04M_impro05_M021
You don't understand. You don't understand, actually. You don't understand because it was my luggage that was lost. Okay.
fru
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3.5
Ses04M_impro05_F018
We really -- we want to work with you. We really -- we want to help.
fru
3
3
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Ses04M_impro05_F019
I understand that. I would know if it was mine. Um-
neu
3
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Ses04M_impro05_M022
Yeah. If it was yours, but it's not. It's mine. Okay. So just--
ang
3
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Ses04M_impro05_F020
But it's not. It's yours. I understand.
neu
3
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2.5
Ses04M_impro05_F021
I know. We want to work with you. We will give you the fifty dollars but I'm--
fru
3
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2.5
Ses04M_impro05_M023
No, it's not going to be -- but it's not going to be fifty, it's going to be a hundred and fifty. You're going to write three, you understand, three of- of the forms. You're going to write three of them out and then give it to me.
xxx
3
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Ses04M_impro05_F022
Yeah, we don't do that. I can go ahead and send you--
fru
3
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2.5
Ses04M_impro05_M024
You- you- you- you're misunderstanding me. You're going to do that.
fru
3
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Ses04M_impro05_F023
We will definitely keep an eye out for your bag. We will try to find it. We will, you know, fill out the form for missing items.
fru
3.5
3
3
Ses04M_impro05_M025
Look, can I just -- can I speak to your manager, please? 'Cause I- I really -- I don't, um -- I mean, I just don't want to deal with -- I know that -- I mean, I know this isn't your fault,
fru
2
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3.5
Ses04M_impro05_F024
No one can make the three check thing happen 'cause we don't do that.
fru
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Ses04M_impro05_F025
I can write you the one check.
fru
3
2.5
2.5
Ses04M_impro05_M026
but I need to speak to somebody who can make the three check thing happen.
ang
3
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3.5
Ses04M_impro05_F026
All- all that my supervisor could do is the exact same thing that I'm offering to do.
fru
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Ses04M_impro05_M027
But what I'm talk -- but I'm just,just- please let me--
fru
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Ses04M_impro05_M028
But if I could just speak directly -- if I could just speak directly to your-- to your superior person
fru
2.5
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3.5
Ses04M_impro05_F027
I'd be happy to give you a cup of coffee, too.
fru
3
2.5
2.5
Ses04M_impro05_F028
We'll just throw that in--gratuitously.
fru
4.5
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Ses04M_impro05_M029
then that would be helpful to me because I just feel like if- you don't think you have the power to write three checks but you actually do. see?
fru
3
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4
Ses04M_impro05_F029
No, I don't. See, I could lose my job if I did that.
fru
3.5
2.5
3
Ses04M_impro05_M030
But your job is not my concern. My concern is getting my luggage.
fru
3
2.5
3
Ses04M_impro05_F030
And your bag is not my concern.
fru
3.5
2.5
2.5
Ses04M_impro05_F031
The fifty dollars I'm going to give you for your bag is really all I'm concerned with.
fru
3.5
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3
Ses04M_impro05_M031
Look, I don't -- look, can we just not argue about this. Like--
fru
2.5
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Ses04M_impro05_F032
I'm more than happy to not argue about it. I will give you your fifty dollar certificate.
fru
3
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3
Ses04M_impro05_F033
You can go ahead and go fill out the form. We'll look for your bag.
fru
3
2.5
2.5
Ses04M_impro05_M032
So what if- what if we- what if we do three forms
fru
3
3
3
Ses04M_impro05_M033
with different names on them? That-
fru
3.5
3
3
Ses04M_impro05_F034
Then that would be lying.
fru
3
2
2.5
Ses04M_impro05_M034
but, no. See, 'cause
fru
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Ses04M_impro05_M035
if we have three forms then I can get the hundred and fifty.
fru
3
3
3
Ses04M_impro05_F035
I'm sorry. We can only issue one fifty dollar certificate to cover the lost bag for one person.
fru
3.5
2.5
3.5
Ses04M_impro05_M036
Just please, will you please just work with me here? Just -- all I'm asking you to do is just work with me. I know -- I know that you get lots of people all day long who give you shit, give you crap, but
fru
2
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Ses04M_impro05_F036
I understand you're frustrated, but--
neu
3.5
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Ses04M_impro05_M037
um, you know, I -- this is my bag and I need the hundred and fifty dollars. Please.
fru
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3
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Ses04M_impro05_F037
I know. I understand it's personal-- It's personal to you. I get that.
neu
3
3
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Ses04M_impro05_M038
Please.
ang
2.5
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Ses04M_impro05_F038
But if you want to just sit down, you know, maybe have a cup of tea, calm down a little bit, we'll go ahead and we'll do what we can for you. you okey
fru
3
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3
Ses04M_impro05_M039
I'm already calm. Okay, I'm calm. I'm calm.
ang
2
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3.5
Ses04M_impro05_M040
Just all I need you to do is just fill out three forms and I'll leave you alone forever, forever. I'll never -- we'll never see each other again.
fru
3
3
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Ses04M_impro05_F039
And I'm looking forward to that. However, I can't do that. I would lose my job.
fru
3.5
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2.5
Ses04M_impro05_M041
But that's not going to-- But you don't understand. You're looking forward to never seeing me again.
fru
3
3
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Ses04M_impro05_F040
Oh, yes.
fru
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2
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Ses04M_impro05_M042
But never seeing me again is not going to happen until you give me the three checks.
fru
2.5
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Ses04M_impro05_F041
I'm sorry, really. But--
fru
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Ses04M_impro05_M043
I don't -- I'm not- I'm not convinced.
fru
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Ses04M_impro05_F042
That I'm sorry?
fru
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Ses04M_impro05_M044
Yeah. If you were really sorry, you'd give me the three checks.
ang
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2.5
Ses04M_impro05_M045
So why don't we just do that and stop this nonsense, hmm? Hmm?
ang
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Ses04M_impro06_F000
Hey, how you doing?
sad
3
2
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Ses04M_impro06_F001
I'm sorry.
sad
2.5
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1.5