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transcript
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12 values
valence
float64
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5.5
activation
float64
1
5
domination
float64
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Ses03M_impro05a_M003
Okay. Check.
ang
2.5
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Ses03M_impro05a_F004
Alright. And you're coming-- Wait, hold on sir. You're coming from Baltimore into LAX right?
fru
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2.5
Ses03M_impro05a_M004
Is it there?
ang
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3
Ses03M_impro05a_M005
Yes.
ang
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3
3.5
Ses03M_impro05a_F005
Okay and this is direct flight?
neu
3
2.5
2
Ses03M_impro05a_M006
You don't know where we're at?
ang
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4
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Ses03M_impro05a_M007
God.
ang
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4
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Ses03M_impro05a_F006
I'm asking you if this is direct flight from Baltimore to LAX or if you have to stop--
fru
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2
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Ses03M_impro05a_M008
You know I've been waiting here for four hours for my luggage
xxx
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3
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Ses03M_impro05a_M009
and it's not here, they told me to go to this person, go to this person. Now I'm at this person.
xxx
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4
4.5
Ses03M_impro05a_F007
You're at me and I'm going to try to help you out sir but you just have to cooperate with me--
neu
2.5
3
3
Ses03M_impro05a_M010
Okay. What do you want?
ang
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Ses03M_impro05a_F008
How many pieces of luggage do you have checked in?
neu
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3
Ses03M_impro05a_M011
Eight. And they're all gone.
ang
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4
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Ses03M_impro05a_F009
Eight pieces of luggage. Okay.
neu
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3
Ses03M_impro05a_M012
And what are you going to do about it? You going to call someone? You going to send me somewhere else?
ang
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4.5
Ses03M_impro05a_F010
No. I'm just going to check--
fru
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2.5
Ses03M_impro05a_M013
It's my mother's funeral tomorrow and the urn is in the suitcase.
ang
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Ses03M_impro05a_F011
I'm sorry sir.
neu
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2
2
Ses03M_impro05a_M014
Yeah.
ang
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Ses03M_impro05a_F012
I'm very sorry but let's check on this immediately. This is definitely an emergency. It seems--
neu
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3
Ses03M_impro05a_M015
What am I going to do tomorrow without the urn?
xxx
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5
Ses03M_impro05a_F013
Sir it seems to me that your luggage is um- is not here
xxx
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3
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Ses03M_impro05a_M016
Oh, oh, that's a good deduction.
ang
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4.5
Ses03M_impro05a_F014
Yes--it is
neu
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2.5
2.5
Ses03M_impro05a_M017
Sherlock Holmes. God, where's my luggage?
ang
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Ses03M_impro05a_F015
Sir, Please please, I would ask you to just calm down for a second--
fru
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3
Ses03M_impro05a_M018
Calm down? It's my mother's funeral tomorrow. I'm the one responsible for this.
ang
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Ses03M_impro05a_F016
Okay. We will find your luggage. Apparently because it somehow...what flight you were taking, you were on Delta?
neu
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3
Ses03M_impro05a_M019
Yes. You are a Delta representative.
xxx
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4.5
Ses03M_impro05a_F017
Yes, I am.
xxx
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Ses03M_impro05a_M020
What is the matter with you?
ang
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4.5
Ses03M_impro05a_F018
Sir, I just...you need to calm down is what needs to happen right now.
ang
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Ses03M_impro05a_M021
Don't yell at me.
ang
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Ses03M_impro05a_F019
Okay. I'm not. I'm sorry, I am being--
fru
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Ses03M_impro05a_F020
calm. Sir, okay basically what- what's going to happen here is you're going to give me your contact information and we will contact you--
fru
3
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3.5
Ses03M_impro05a_M022
Oh my God. I think a blood vessel burst in my head.
ang
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Ses03M_impro05a_F021
Please, please
neu
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3
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Ses03M_impro05a_F022
sir, listen to me. Your luggage is still in Baltimore.
xxx
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Ses03M_impro05a_M023
What?
ang
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Ses03M_impro05a_F023
Okay. We can get it here in about seven to ten business days.
neu
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3
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Ses03M_impro05a_M024
What? Are you kidding me?
ang
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Ses03M_impro05a_F024
Yes. Well, because--
neu
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3
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Ses03M_impro05a_M025
Give- Give me your manager right now.
ang
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Ses03M_impro05a_F025
I am the manager sir.
neu
3
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3.5
Ses03M_impro05a_M026
You're the manager? You don't know where you work for, you don't know where you're at and you're the manager?
ang
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Ses03M_impro05a_F026
Sir I know where I work for but I was checking because you cannot--
xxx
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Ses03M_impro05a_M027
Whose daughter are you?
ang
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Ses03M_impro05a_F027
Sir?
fru
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Ses03M_impro05a_M028
Sir. Sir. Sir. Sir
ang
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Ses03M_impro05a_F028
What is your name?
ang
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Ses03M_impro05a_M029
My name is Brent Caption.
ang
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Ses03M_impro05a_M030
Now what are you going to do about it?
exc
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Ses03M_impro05b_F000
Can I help you sir?
neu
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2
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Ses03M_impro05b_M000
Yeah.
xxx
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Ses03M_impro05b_M001
I've been here for four hours and I don't know where one piece of my luggage is
fru
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2
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Ses03M_impro05b_F001
Okay. Well let's...well I'm going to go ahead and check on that for you. You're coming from...where are you coming from?
neu
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Ses03M_impro05b_M002
Baltimore.
fru
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Ses03M_impro05b_F002
Baltimore and this is a direct flight to LAX
neu
3
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Ses03M_impro05b_M003
Yes.
fru
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3
Ses03M_impro05b_F003
Okay. Let's look up here
neu
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Ses03M_impro05b_M004
You know and they've looked it up before and it's not there.
fru
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Ses03M_impro05b_F004
Okay. Well you um-...
neu
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3
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Ses03M_impro05b_M005
Now what are you going to do for me different? Hmm?
fru
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Ses03M_impro05b_F005
What I can do for you is uh we can uh report lost, lost property.
neu
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3
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Ses03M_impro05b_M006
You can report lost property?
fru
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Ses03M_impro05b_F006
Yes.
neu
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3
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Ses03M_impro05b_M007
Okay. I'm leaving LA tomorrow for San Diego, driving there. So, I'm going to leave without all my lost property? That's what you want me to do? um
fru
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Ses03M_impro05b_F007
Well sir, if if...what I believe has happened is most of the flight was left--
neu
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Ses03M_impro05b_F008
the luggage was left in Baltimore. Therefore--
neu
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3
3
Ses03M_impro05b_M008
Most of the...
ang
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Ses03M_impro05b_F009
Like the luggage, the luggage on the flight.
neu
3
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2.5
Ses03M_impro05b_M009
Wow. This is an incompetent airline isn't it? Are you--?
xxx
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Ses03M_impro05b_F010
No actually it was...this is the first time this has ever happened. I don't know what happened--
neu
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3.5
Ses03M_impro05b_M010
Are you going to refund us for our luggage, refund us for our tickets for this?
fru
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Ses03M_impro05b_FXX0
We- I mean-
unknown
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Ses03M_impro05b_F011
Well, we can give you um- hotel lodging for a night if that--
neu
3
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Ses03M_impro05b_M011
I'm going to San Diego tomorrow to stay with my family. What do I need hotel lodging for hmmm? Can you tell me that?
ang
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Ses03M_impro05b_F012
For tonight- For tonight sir. Would you need to stay somewhere tonight?
neu
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Ses03M_impro05b_M012
Tonight no. I'm driving tomorrow. Tonight I'm staying with a friend alright? I don't need hotel reservations...where? What hotel?
xxx
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Ses03M_impro05b_F013
We can do Holiday Inn or...?
neu
3
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Ses03M_impro05b_M013
Wow. Thank you. Holiday Inn. Wow. Thank...the flight cost five hundred dollars.
ang
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Ses03M_impro05b_F014
Sir I understand that but just--
neu
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Ses03M_impro05b_M014
Okay, so you can put me in Holiday Inn for twenty dollar a night?
ang
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Ses03M_impro05b_F015
Did you have your name tags on the luggage?
neu
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3
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Ses03M_impro05b_M015
Of course I had my name tags on the luggage.
ang
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Ses03M_impro05b_F016
Okay. So if you can just give me your name, your name and your address and your phone number I can contact you as soon as we find out more information.
neu
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Ses03M_impro05b_M016
Soon as you...that's not good enough okay?
ang
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Ses03M_impro05b_F017
Sir, please calm down.
fru
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Ses03M_impro05b_M017
I need you to help me out here. Can you get on the phone and get the luggage over on the fastest flight you can and then maybe I won't get you fired.
fru
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Ses03M_impro05b_M018
If not, I'm going to get your name, I'm going to talk to your boss, whoever...I'm never going to fly...my business is never going to fly Delta again.
fru
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Ses03M_impro05b_FXX1
Okay.
unknown
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Ses03M_impro05b_F018
What is your business?
neu
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3
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Ses03M_impro05b_M019
I work for IBM.
neu
3.5
3
3.5
Ses03M_impro05b_F019
Okay. Sir? I am sorry to tell you this but this does happen. Uh- This is not uh- really,
neu
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Ses03M_impro05b_F020
I mean, our airline's fault. I don't know what happened, misplaced, something happened but we will get you--
neu
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2.5
Ses03M_impro05b_M020
You misplace a lot of, eight pieces of luggage.
ang
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Ses03M_impro05b_F021
Well, the entire flight, sir, the luggage was placed on another plane that never actually left Baltimore.
neu
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3
Ses03M_impro05b_F022
Uh no I'm not.
neu
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2.5
Ses03M_impro05b_M021
Are you kidding me?
ang
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4.5