metadata
dataset_info:
features:
- name: call_id
dtype: string
- name: channel
dtype: int64
- name: assembled
dtype: bool
- name: turns
list:
- name: start
dtype: float64
- name: end
dtype: float64
- name: text_whisper
dtype: string
- name: text_soniox
dtype: string
- name: text
dtype: string
- name: conf_mean
dtype: float64
- name: conf_min
dtype: float64
- name: wer_whisper
dtype: float64
- name: bucket
dtype: string
- name: text_whisper
dtype: string
- name: text_soniox
dtype: string
- name: text
dtype: string
- name: conf_mean
dtype: float64
- name: conf_min
dtype: float64
- name: wer_whisper
dtype: float64
- name: word_diff_pct
dtype: float64
- name: overlap_pct
dtype: float64
- name: crm_context
struct:
- name: schema_version
dtype: string
- name: generated_at
dtype: string
- name: call
struct:
- name: request_id
dtype: string
- name: called_at_utc
dtype: string
- name: direction
dtype: string
- name: call_type
dtype: string
- name: queue
dtype: string
- name: queue_family
dtype: string
- name: csat_score
dtype: int64
- name: duration_seconds
dtype: 'null'
- name: leg_count
dtype: int64
- name: agent
struct:
- name: directory
dtype: string
- name: name
dtype: string
- name: email
dtype: string
- name: username
dtype: string
- name: customer
struct:
- name: phone
dtype: string
- name: name
dtype: string
- name: mobile
dtype: string
- name: city
dtype: string
- name: tier
dtype: string
- name: is_plus
dtype: bool
- name: rating
dtype: float64
- name: business_type
dtype: string
- name: channel
dtype: string
- name: user_id
dtype: int64
- name: order
struct:
- name: order_id
dtype: int64
- name: order_code
dtype: string
- name: status
dtype: string
- name: status_fa
dtype: string
- name: step
dtype: string
- name: business_type
dtype: string
- name: is_editable
dtype: bool
- name: is_returnable
dtype: bool
- name: candidates_count
dtype: int64
- name: crm
struct:
- name: matched
dtype: bool
- name: last_category
dtype: string
- name: sub_category
dtype: string
- name: order_status
dtype: string
- name: shipment_status
dtype: string
- name: case_number
dtype: string
- name: case_title
dtype: string
- name: owner_name
dtype: string
- name: created_on
dtype: timestamp[s]
- name: dkc
dtype: string
- name: dko
dtype: string
- name: sources
struct:
- name: tracker
struct:
- name: status
dtype: string
- name: api_calls
dtype: int64
- name: error
dtype: string
- name: dcrm
struct:
- name: status
dtype: string
- name: error
dtype: 'null'
- name: seg_count_matches_meta
dtype: bool
- name: word_confidence
dtype: json
- name: start
dtype: float64
- name: end
dtype: float64
- name: duration
dtype: float64
- name: bucket
dtype: string
splits:
- name: train
num_bytes: 2063595247
num_examples: 183880
download_size: 1404281313
dataset_size: 2063595247
configs:
- config_name: default
data_files:
- split: train
path: data/train-*