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# PAX-Coder Contact & Provisioning
**Provisioning requests are reviewed within 1–3 business days.**
---
## Quick Links
| Need | Contact |
|------|---------|
| **Provisioning Request** | Fill form below or email jessica@collectivekitty.com |
| **Pricing Questions** | See [PRICING.md](PRICING.md) |
| **Technical Support** | jessica@collectivekitty.com |
| **Enterprise** | jessica@collectivekitty.com |
| **General Inquiry** | jessica@collectivekitty.com |
---
## Provisioning Request Form
Submit a node provisioning request using this information:
### Basic Information
```
Full Name (or Organization Name): ___________________
Email Address: ___________________
Phone (optional): ___________________
Country/Region: ___________________
```
### Project / Organization
```
Organization Type:
[ ] Individual / Solo Developer
[ ] Startup / Small Business
[ ] University / Research Institution
[ ] Enterprise / Large Organization
[ ] Government / Defense
[ ] Other: ___________________
Organization Name (if applicable): ___________________
Your Role / Title: ___________________
```
### Use Case
```
What will you use PAX-Coder for?
[ ] Research / Academic
[ ] Commercial Kernel Development
[ ] Production GPU Deployment
[ ] Internal Tools / Private Use
[ ] Evaluation / Trial
[ ] Other: ___________________
Describe your use case (100–500 words):
___________________________________________________________
___________________________________________________________
___________________________________________________________
```
### Technical Requirements
```
Deployment Environment:
[ ] Local Workstation
[ ] Cloud (AWS / Azure / GCP)
[ ] On-Premises Datacenter
[ ] Hybrid
[ ] Other: ___________________
GPU Hardware:
[ ] NVIDIA RTX (sm_86): RTX 3080, 4090, etc.
[ ] NVIDIA A/H100 (sm_90)
[ ] Other: ___________________
Estimated Kernel Volume:
[ ] 1–10 kernels/year
[ ] 10–50 kernels/year
[ ] 50–200 kernels/year
[ ] 200+ kernels/year
[ ] Unknown / TBD
Team Size:
[ ] Solo
[ ] 2–5 people
[ ] 5–20 people
[ ] 20+ people
```
### Plan Selection
```
Which tier are you interested in?
[ ] Individual / Node Key ($250–$500)
[ ] Commercial Team ($12,000–$25,000/year)
[ ] Enterprise Verification ($50,000+/year)
[ ] Proof Audit & Sign-Off ($10,000+/kernel)
[ ] Not sure / Need consultation
```
### Additional Information
```
How did you hear about PAX-Coder?
[ ] GitHub
[ ] Academic Paper
[ ] Referral
[ ] Search Engine
[ ] Conference / Event
[ ] Other: ___________________
Do you have specific requirements or questions?
___________________________________________________________
___________________________________________________________
```
---
## Submission
### Online Form
Visit: https://snapkittywest.com/pax-coder/request
(Form auto-generates provisioning request ticket)
### Email
Send to: **jessica@collectivekitty.com**
Subject: `Provisioning Request: [Your Name/Organization]`
Include all information from the form above.
### Response
- **Individual tier:** 1–3 business days
- **Commercial/Enterprise:** 2–5 business days (may include business development call)
---
## Provisioning Process Timeline
### Step 1: Request Submitted
- Form / email received
- Ticket created (you receive ticket number)
### Step 2: Review (1–3 business days)
- Qualification assessment
- Use case review
- Technical requirements check
### Step 3: Approval / Rejection
- Approved: Proceed to Step 4
- Rejected: Contact with explanation and alternative options
- On Hold: Request for additional information
### Step 4: Commercial Agreement & Payment
- Individual: Secure payment link sent
- Commercial/Enterprise: Legal review and formal agreement
### Step 5: Payment Processing
- Individual: Credit card / PayPal / Wire (1–3 days)
- Commercial/Enterprise: PO / Invoice / Custom terms
### Step 6: Node Provisioning
- Node credential created
- Operator-signed authorization issued
- Authentication material provided
- Activation instructions sent
### Step 7: Activation
- Configure credential in your environment
- Begin using PAX-Coder with production authorization
**Total time: 3–14 business days (depending on tier)**
---
## Credential Delivery
After approval and payment:
### Individual Tier
You receive:
- `node.json` — Node identity metadata
- `node_pk.pem` — Public key (for verification)
- Authentication token (for your environment)
- Quick-start guide
Delivery method:
- Secure email with encrypted attachment
- Alternative: Secure download link
### Commercial/Enterprise Tier
You receive:
- Formal credential package
- Multiple node keys (if multiple environments)
- Administrative documentation
- Deployment guide
- Direct contact information
Delivery method:
- Secure delivery + executive briefing call
- Optional: On-site activation support
---
## Your Provisioned Node
Once provisioned, your node:
**Can:**
- Sign releases using `sovereign/generate_release.sh`
- Request authorization capabilities
- Perform protected kernel operations
- Deploy to production
- Use commercial licensing
**Cannot (by design):**
- Generate fake authorization locally
- Create unauthorized capabilities
- Bypass the authorization gate
- Deploy with another organization's node
- Transfer to another organization
---
## Renewal & Management
### Individual Tier (One-Time)
- No renewal required
- Credential remains active indefinitely
- Contact support if you need additional nodes
### Commercial/Enterprise Tier (Annual)
Renewal notice: 60 days before contract end
- Email renewal option
- Pricing adjustment (if applicable)
- New agreement (if terms change)
To renew:
- Reply to renewal notice, OR
- Contact: jessica@collectivekitty.com
---
## Revocation & Termination
### Standard Termination
- Commercial/Enterprise: Subscription expires on renewal date
- Active nodes become inactive
- New capabilities not issued
- Reactivation available anytime
### Early Termination
Contact: jessica@collectivekitty.com
- Prorated refunds available (Individual tier: within 30 days)
- Commercial/Enterprise: Per contract terms
### Terms Violation
Violations may result in:
- Immediate node revocation
- No refund
- Possible legal action
Examples:
- Unauthorized redistribution
- Sharing credentials with other organizations
- Use outside provisioning agreement scope
- Unauthorized production deployment
---
## FAQ
**Q: How long does provisioning take?**
A: 3–14 business days total, depending on tier and complexity.
**Q: Can I get a trial?**
A: Public clone is a free trial. You can verify integrity, examine source, and test locally. Contact for time-limited trial credentials on Commercial tiers.
**Q: What if I'm from a sanctioned country?**
A: Contact support; we comply with US export regulations.
**Q: Can I get a partial refund?**
A: Individual tier: 30-day money-back guarantee (within 30 days). Commercial/Enterprise: Per contract terms.
**Q: What payment methods do you accept?**
A:
- Individual: Credit card, PayPal, Wire transfer
- Commercial/Enterprise: PO, Invoice, Wire, Custom
**Q: Can I upgrade/downgrade my plan?**
A: Yes. Contact support to discuss plan changes.
**Q: Do you offer volume discounts?**
A: Contact jessica@collectivekitty.com for volume/multi-year pricing.
---
## Support During Provisioning
Have questions during provisioning?
**Email:** jessica@collectivekitty.com
**Response time:** 1 business day
Please include:
- Your provisioning request ticket number (if you have it)
- Your question
- Any relevant context
---
## Next Steps
1. **Review [PRICING.md](PRICING.md)** to understand tiers
2. **Review [LICENSE.md](LICENSE.md)** for commercial licensing terms
3. **Complete this provisioning form** (above)
4. **Submit** via online form or email
5. **Wait for response** (1–3 business days)
6. **Receive node credential** after approval
7. **Begin using PAX-Coder** in production
---
**Questions?**
Email: jessica@collectivekitty.com
**Ready to request?**
Form: https://snapkittywest.com/pax-coder/request
---
**PAX-Coder is developed by SnapKitty.**
**© 2026 SnapKitty. All rights reserved.**