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2020-05-19T00:00:00 | catch financial inc | 0195638D | BBG002PTPK39 | 0.975526 | -0.464346 | 0.075185 | 0.195455 | Checking or savings account | Other banking product or service | Managing an account | Banking errors | I have been banking with CatchXXXX off and on for the last couple of years, I logged in this month, and my balance showed as {$24.00}, and I started depositing into the account. It's an automated savings program meant for XXXX, so they automatically pulled money from my account, and now I'm being told they can't find i... | Company believes complaint caused principally by actions of third party outside the control or direction of the company | CA | 93722 | null | Consent provided | Web | 2020-07-20T00:00:00 | Closed with monetary relief | Yes | null | catch financial inc | 0.922697 |
2021-12-08T00:00:00 | catch financial inc | 0195638D | BBG002PTPK39 | 0.947176 | -0.56643 | -0.099784 | 0.093654 | Checking or savings account | Savings account | Managing an account | Deposits and withdrawals | On XX/XX/XXXX I attempted to log into my account and re-link a bank with the company Catch Financial. I reached out to them to reconnect my bank and afterward it worked.
Soon I attempted a withdrawal request and the bank is denying me the ability to withdraw funds from my account. I have reached out to them on XX/XX/... | Company disputes the facts presented in the complaint | GA | 30236 | null | Consent provided | Web | 2022-01-05T00:00:00 | Closed with explanation | Yes | null | catch financial inc | 0.914705 |
2022-06-28T00:00:00 | catch financial inc | 0195638D | BBG002PTPK39 | 0.94905 | -0.28522 | -0.157356 | 0.168825 | Checking or savings account | Other banking product or service | Closing an account | Funds not received from closed account | We used a financial service called " Catch Benefits '', Catch Financial , Inc., found at catch.co which withholds specific amounts from the paychecks of freelancers in order to help save for retirement, healthcare, travel, etc...
On XX/XX/2022, we initiated a request with Catch to close our account and specifically s... | Company disputes the facts presented in the complaint | HI | 967XX | null | Consent provided | Web | 2022-07-18T00:00:00 | Closed with explanation | Yes | null | catch financial inc | 0.914705 |
2022-07-01T00:00:00 | catch financial inc | 0195638D | BBG002PTPK39 | 0.941502 | 0.185971 | -0.099784 | 0.342563 | Checking or savings account | Savings account | Managing an account | Deposits and withdrawals | I have happily been Catch Benefits app ( run by Catch Financial , Inc ) for 2 years for my tax withholding and savings, but currently it's holding my money hostage. On XX/XX/2022 I tried to withdraw money to make my quarterly tax payment and no longer had access to my own funds. ( There was some migration and now my ac... | Company believes complaint caused principally by actions of third party outside the control or direction of the company | FL | 336XX | null | Consent provided | Web | 2022-07-01T00:00:00 | Closed with explanation | Yes | null | catch financial inc | 0.914705 |
2023-07-10T00:00:00 | capital realty professional llc | 0962276D | BBG00658CPG7 | 0.958646 | -0.216291 | 0.262567 | 0.334974 | Money transfer, virtual currency, or money service | Domestic (US) money transfer | Fraud or scam | null | Fraud began XX/XX/2022 in the amount of {$15000.00}. I filed a FTC complaint on XX/XX/2022. FTC Report Number is XXXX. I also filed a complaint with the FBI. I have attached the FTC complaint, and I will provide the more detailed FBI complaint upon request. | Company believes complaint caused principally by actions of third party outside the control or direction of the company | MD | 21215 | null | Consent provided | Web | 2023-09-05T00:00:00 | Closed with explanation | Yes | null | capital realty professional llc | 0.933913 |
2014-09-04T00:00:00 | gaba law corporation | 0963008D | BBG00660N7D4 | 0.465793 | -0.227357 | 0.39444 | 0.210959 | Debt collection | Other (i.e. phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt is not mine | null | null | CA | 92019 | null | null | Referral | 2014-09-22T00:00:00 | Closed | Yes | No | gaba law corporation | 0.884878 |
2014-12-19T00:00:00 | gaba law corporation | 0963008D | BBG00660N7D4 | 0.416892 | -0.047944 | 0.38345 | 0.2508 | Debt collection | Non-federal student loan | False statements or representation | Attempted to collect wrong amount | null | null | AL | 35057 | null | null | Web | 2014-12-19T00:00:00 | Closed | No | Yes | gaba law corporation | 0.884878 |
2015-07-17T00:00:00 | gaba law corporation | 0963008D | BBG00660N7D4 | 0.993598 | 0.374289 | 0.541512 | 0.636466 | Debt collection | Non-federal student loan | Taking/threatening an illegal action | Sued w/o proper notification of suit | XXXX ( as XXXX ) is committing fraud on behalf of Gaba Law Corporation in their serving process. According to their clients, I was served In XXXX 2014 with a lawsuits from XXXX by a person named " XXXX XXXX '' Upon calling and searching for a way to contact XXXX ( as XXXX ), I have asked for the full name of this perso... | Company disputes the facts presented in the complaint | CA | 90046 | null | Consent provided | Web | 2015-07-17T00:00:00 | Closed with explanation | No | No | gaba law corporation | 0.884878 |
2015-08-07T00:00:00 | gaba law corporation | 0963008D | BBG00660N7D4 | 0.859447 | -0.409442 | 0.07449 | 0.174832 | Debt collection | I do not know | Cont'd attempts collect debt not owed | Debt was paid | In XXXX 2011 I had an accident while using a rental car from XXXX corporation. I was assessed a charge for that accident and paid in full in XXXX 2011 using a credit card. I have both the receipt for the payment from XXXX and the credit card statement showing the payment to XXXX. I also have the credit card statement t... | null | CA | 90275 | null | Consent provided | Web | 2015-08-07T00:00:00 | Closed | No | Yes | gaba law corporation | 0.884878 |
2015-08-17T00:00:00 | gaba law corporation | 0963008D | BBG00660N7D4 | 0.992135 | 0.093205 | 0.541512 | 0.542284 | Debt collection | Non-federal student loan | Taking/threatening an illegal action | Sued w/o proper notification of suit | null | Company disputes the facts presented in the complaint | CA | 90046 | null | Consent not provided | Web | 2015-08-17T00:00:00 | Closed with explanation | Yes | Yes | gaba law corporation | 0.884878 |
2016-02-02T00:00:00 | gaba law corporation | 0963008D | BBG00660N7D4 | 0.993665 | 0.575852 | 0.38345 | 0.650989 | Debt collection | Non-federal student loan | False statements or representation | Attempted to collect wrong amount | I currently have XXXX private student loans which were sold to debt collection agencies. The first loan has sent me an invoice with what I owe, total interest, a breakdown of monthly payments due, and when my loan will be paid off. The second loan is with an unregulated debt collection office called Gaba Law Corporatio... | Company disputes the facts presented in the complaint | CA | 90068 | null | Consent provided | Web | 2016-02-02T00:00:00 | Closed with explanation | Yes | No | gaba law corporation | 0.884878 |
2017-04-13T00:00:00 | gaba law corporation | 0963008D | BBG00660N7D4 | 0.841472 | 0.096882 | 0.461392 | 0.466582 | Debt collection | I do not know | Taking/threatening an illegal action | Seized/Attempted to seize property | null | null | null | null | null | null | Phone | 2017-04-14T00:00:00 | Closed with explanation | No | No | gaba law corporation | 0.884878 |
2018-05-26T00:00:00 | gaba law corporation | 0963008D | BBG00660N7D4 | 0.830464 | 0.452541 | 0.140062 | 0.474356 | Debt collection | Other debt | Written notification about debt | Didn't receive notice of right to dispute | The company known as GABA Law Corporation wherein XXXX XXXX, XXXX attorney and owner, along with his associate XXXX XXXX violated my FDCPA Rights. Under the FDCPA, I have the right to dispute the deb and the ( 1 ) Right to notice of the debt ( 2 ) Right to Contest the debt ( 3 ) Right to verify the debt.
In XX/XX/201... | null | CA | 91367 | null | Consent provided | Web | 2018-05-26T00:00:00 | Closed with explanation | Yes | null | gaba law corporation | 0.884878 |
2018-08-20T00:00:00 | gaba law corporation | 0963008D | BBG00660N7D4 | 0.847878 | 0.448905 | 0.4457 | 0.580827 | Debt collection | Other debt | Attempts to collect debt not owed | Debt was paid | Gaba Law Corporation XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XXXX XXXX, a debt collection lawyer, filed a law suit in XXXX Superior Court demanding payment of {$2600.00} for a debt that was not owed.
Action was filed on XXXX XXXX, more than 4 years after I made the final payment to the creditor in XX/XX/... | null | CA | 95820 | null | Consent provided | Web | 2018-08-22T00:00:00 | Closed with explanation | Yes | null | gaba law corporation | 0.884878 |
2020-12-08T00:00:00 | gaba law corporation | 0963008D | BBG00660N7D4 | 0.817402 | -0.440763 | -0.556688 | -0.060017 | Credit card or prepaid card | General-purpose credit card or charge card | Trouble using your card | Can't use card to make purchases | null | null | CA | 94520 | null | Other | Web | 2020-12-08T00:00:00 | Closed with non-monetary relief | No | null | gaba law corporation | 0.884878 |
2021-05-24T00:00:00 | gaba law corporation | 0963008D | BBG00660N7D4 | 0.837744 | -0.432377 | 0.443302 | 0.28289 | Debt collection | Other debt | False statements or representation | Attempted to collect wrong amount | In the XXXX my husband contacted XXXX XXXX collections in regards to an account that appears on our credit report. The company referred him to their legal department ( Gaba Law ) stating they are only the ones that control this account.My husband spent two days attempting to contact Gaba Law. He was eventually able to ... | null | UT | 847XX | null | Consent provided | Web | 2021-05-24T00:00:00 | Closed with explanation | Yes | null | gaba law corporation | 0.884878 |
2014-05-13T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.285294 | -0.084325 | 0.07449 | 0.09182 | Debt collection | I do not know | Cont'd attempts collect debt not owed | Debt was paid | null | null | NC | 27106 | null | null | Fax | 2014-05-15T00:00:00 | Closed with explanation | No | No | federal financial services inc | 0.967015 |
2014-06-02T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.201492 | -0.128762 | 0.213901 | 0.095544 | Debt collection | Auto | False statements or representation | Attempted to collect wrong amount | null | null | NC | 27409 | null | null | Web | 2014-06-05T00:00:00 | Closed with explanation | Yes | No | federal financial services inc | 0.967014 |
2014-11-03T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.342716 | -0.338671 | -0.113708 | -0.036554 | Consumer Loan | Vehicle loan | Managing the loan or lease | null | null | null | VA | 24210 | null | null | Web | 2014-11-03T00:00:00 | Closed with explanation | Yes | No | federal financial services inc | 0.967015 |
2017-05-12T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.814251 | -0.13269 | 0.412544 | 0.364702 | Vehicle loan or lease | Lease | Struggling to pay your loan | Lender trying to repossess or disable the vehicle | null | null | null | null | null | null | Phone | 2017-05-12T00:00:00 | Closed with explanation | Yes | null | federal financial services inc | 0.967014 |
2017-10-25T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.797398 | -0.506032 | 0.244451 | 0.178605 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Credit inquiries on your report that you don't recognize | To Whom It May Concern : I have noticed that you have placed an inquiry on my XXXX credit file dated XXXX/XXXX/2017. As you probably know, Credit Reporting Agencies treat inquiries as a statement of fact and will not allow a consumer to dispute them. Since it is against federal law ( Fair Credit Reporting Act15 USC 168... | null | NC | XXXXX | Servicemember | Consent provided | Web | 2017-10-25T00:00:00 | Closed with explanation | Yes | null | federal financial services inc | 0.967015 |
2017-12-27T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.971602 | -0.078576 | 0.421605 | 0.43821 | Vehicle loan or lease | Loan | Struggling to pay your loan | Lender trying to repossess or disable the vehicle | null | Company believes complaint caused principally by actions of third party outside the control or direction of the company | NC | 28097 | null | null | Phone | 2018-01-05T00:00:00 | Closed with explanation | Yes | null | federal financial services inc | 0.967015 |
2018-03-02T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.677064 | -0.298505 | -0.073736 | 0.101608 | Checking or savings account | Other banking product or service | Managing an account | Deposits and withdrawals | null | null | NC | 28146 | null | null | Referral | 2018-03-06T00:00:00 | Closed with explanation | Yes | null | federal financial services inc | 0.967015 |
2019-05-29T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.823189 | -0.354415 | -0.061454 | 0.135773 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Account status incorrect | I live in XXXX But i moved to XXXX in XXXX. In XXXX my car was reposessed. The car was towed and i was told i would be notified of the auction of the car and how much i would ow. I never got a call or anything by mail about my car. Federal Financial Service stated that i needed to get in touch with the towing company i... | null | NC | 27106 | null | Consent provided | Web | 2019-05-29T00:00:00 | Closed with non-monetary relief | Yes | null | federal financial services inc | 0.967015 |
2019-08-16T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.822484 | -0.219376 | -0.061454 | 0.180551 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Account status incorrect | null | null | NC | 27360 | null | Consent not provided | Web | 2019-08-16T00:00:00 | Closed with non-monetary relief | Yes | null | federal financial services inc | 0.967015 |
2019-08-21T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.831441 | -0.102456 | 0.267288 | 0.332091 | Payday loan, title loan, or personal loan | Installment loan | Charged fees or interest you didn't expect | null | null | null | NC | 27360 | null | Consent not provided | Web | 2019-08-21T00:00:00 | Closed with non-monetary relief | Yes | null | federal financial services inc | 0.967015 |
2019-08-29T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.741667 | -0.403478 | -0.119568 | 0.072873 | Vehicle loan or lease | Loan | Incorrect information on your report | Account information incorrect | Federal Financial is reporting a {$10000.00} debt on my credit report that was resolved some time ago. Since they are unable to verify this debt, nor report accurate information on my credit report, this account should not be there at all. | null | NC | 28227 | null | Consent provided | Web | 2019-08-29T00:00:00 | Closed with explanation | Yes | null | federal financial services inc | 0.967015 |
2019-09-30T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.81844 | -0.212592 | -0.000183 | 0.201888 | Payday loan, title loan, or personal loan | Installment loan | Problem with additional add-on products or services | null | null | null | NC | 27360 | null | Consent not provided | Web | 2019-09-30T00:00:00 | Closed with non-monetary relief | Yes | null | federal financial services inc | 0.967015 |
2019-10-02T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.808731 | -0.246263 | -0.052971 | 0.169832 | Payday loan, title loan, or personal loan | Installment loan | Problem when making payments | null | null | null | NC | 27360 | null | Consent not provided | Web | 2019-10-02T00:00:00 | Closed with explanation | Yes | null | federal financial services inc | 0.967014 |
2019-12-16T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.820296 | 0.572182 | 0.530219 | 0.640899 | Debt collection | Auto debt | False statements or representation | Impersonated attorney, law enforcement, or government official | I had been making payments for two years on my car. I had a XXXX and was hospitalized. I became 3 months behind. My wife got a job because I became XXXX. All other creditors worked with me wonderfully. Ended up with XXXX I spoke with this company all the time. They always gave vague answers, I was threatened by XXXX XX... | null | FL | 326XX | Servicemember | Consent provided | Web | 2019-12-16T00:00:00 | Closed with explanation | Yes | null | federal financial services inc | 0.967014 |
2020-03-05T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.676171 | 0.242306 | 0.00996 | 0.309479 | Vehicle loan or lease | Loan | Managing the loan or lease | Loan sold or transferred to another company | I only owe XXXX on my car I had for three years now and all of a sudden they keep trynna repo my car over less then a month payment and Ill tell them when Im able to pay but they always telling me what they cant do when Im trynna make payment arrangements, they recently repoed my care but still charged my account then ... | null | GA | 31061 | null | Consent provided | Web | 2020-03-05T00:00:00 | Closed with explanation | Yes | null | federal financial services inc | 0.967014 |
2020-06-21T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.81607 | -0.565961 | 0.064542 | 0.104884 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | I had a collection appear on my XXXX credit report from this company. I have no knowledge of this collection. I have sent multiple letters asking to verify the debt, I have called and received no help in verifying this debt. Multiple attempts have been made over the last 4 months with no success. This account is not m... | null | OH | 44685 | null | Consent provided | Web | 2020-06-26T00:00:00 | Closed with explanation | Yes | null | federal financial services inc | 0.967015 |
2021-05-02T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.815836 | -0.322152 | 0.028003 | 0.173895 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Investigation took more than 30 days | I have received a copy of my credit report and it shows company FED FIN SVC account number XXXX. Per FDCPA I am aware that a charge off or collection account is a direct violation due to reporting a balance. The balance must be reported as {$0.00}. Currently I am being violated due to FDCPA because there is an open bal... | null | NC | 27106 | null | Consent provided | Web | 2021-05-02T00:00:00 | Closed with explanation | Yes | null | federal financial services inc | 0.967014 |
2021-06-21T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.834263 | -0.046401 | 0.211692 | 0.333184 | Debt collection | I do not know | Attempts to collect debt not owed | Debt was result of identity theft | null | null | GA | 30453 | null | Consent not provided | Web | 2021-06-21T00:00:00 | Closed with explanation | Yes | null | federal financial services inc | 0.967015 |
2021-12-22T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.806758 | -0.304202 | -0.061454 | 0.147034 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Account status incorrect | null | null | VA | 23234 | null | Consent not provided | Web | 2021-12-22T00:00:00 | Closed with explanation | Yes | null | federal financial services inc | 0.967015 |
2024-01-25T00:00:00 | federal financial services inc | 1055393D | BBG0072J8K52 | 0.753695 | -0.018902 | 0.464386 | 0.399727 | Debt collection | Federal student loan debt | Attempts to collect debt not owed | Debt was paid | The debt has already been paid in full but it is still showing on my credit report as unpaid. Account : XXXX ( XXXX ) Account : XXXX ( XXXX ) Account : XXXX ( XXXX ) Account : XXXX ( XXXX ) Account : XXXX ( XXXX ) Account : XXXX ( XXXX ) Account : XXXX ( XXXX ) Account : XXXX ( XXXX ) Account : XXXX ( XXXX ) Account :... | null | GA | 30127 | null | Consent provided | Web | 2024-01-25T00:00:00 | Untimely response | No | null | federal financial services inc | 0.967014 |
2014-10-07T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.356952 | -0.163119 | 0.084892 | 0.092908 | Mortgage | Conventional fixed mortgage | Settlement process and costs | null | null | null | UT | 84121 | null | null | Web | 2014-10-29T00:00:00 | Closed with monetary relief | Yes | Yes | veritas funding, llc | 0.996305 |
2015-10-02T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.86193 | -0.160834 | 0.166588 | 0.289228 | Mortgage | Home equity loan or line of credit | Credit decision / Underwriting | null | null | null | UT | 84044 | null | Consent not provided | Web | 2015-10-02T00:00:00 | Closed with explanation | No | No | veritas funding, llc | 0.995905 |
2016-08-11T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.985668 | -0.4527 | 0.150307 | 0.227758 | Mortgage | FHA mortgage | Credit decision / Underwriting | null | We, I am hoping that, the Attorney General 's Office will take a 2nd look at the business landing practice to see if is in line with the state and federal law.
I applied for a Mortgage loan through my loan, officer XXXX XXXX from Veritas Funding and I was approved for the loan and got through all the process to the cl... | Company believes it acted appropriately as authorized by contract or law | UT | XXXXX | null | Consent provided | Web | 2016-08-11T00:00:00 | Closed with explanation | Yes | No | veritas funding, llc | 0.996305 |
2017-04-20T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.834999 | -0.305058 | 0.07104 | 0.200327 | Mortgage | Conventional fixed mortgage | Application, originator, mortgage broker | null | I applied for a loan through Veritas lending in XXXX , Utah. Half -way through the process, the loan officer could not answer certain questions about how much I would need to pay out of pocket at home closing, and so I switched lenders. Veritas, who was the preferred vendor for XXXX XXXX construction, then increas... | null | UT | 84043 | null | Consent provided | Web | 2017-04-20T00:00:00 | Closed with explanation | Yes | No | veritas funding, llc | 0.996305 |
2017-10-23T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.833163 | -0.576878 | 0.153778 | 0.136688 | Mortgage | Conventional home mortgage | Closing on a mortgage | null | On XX/XX/XXXX I received a yellow card in the mail telling me to call an XXXX XXXX number immediately about a closing on a mortgage with Veritas Funding. I got the mortgage in XXXX of 2015 and it was sold to XXXX the same year. It has also been sold by XXXX to XXXX mortgage. When I called the XXXX number it had me ente... | null | UT | 84117 | null | Consent provided | Web | 2017-10-23T00:00:00 | Closed with explanation | Yes | null | veritas funding, llc | 0.996305 |
2020-06-30T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.800511 | -0.490263 | 0.104861 | 0.13837 | Mortgage | Conventional home mortgage | Closing on a mortgage | null | At the time I obtained the mortgage prompting this complaint, I was not a XXXX XXXX XXXX XXXX, as I am now, nor had I been for a couple of years. I have since renewed my license, here in UT ( XXXX XXXX XXXX ). This complaint is derived from what I understand to be several compliance issues. I have tried my best to reso... | null | UT | 84094 | null | Consent provided | Web | 2020-06-30T00:00:00 | Closed with monetary relief | Yes | null | veritas funding, llc | 0.996305 |
2021-03-24T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.829068 | 0.061831 | 0.005807 | 0.298902 | Mortgage | Conventional home mortgage | Trouble during payment process | null | I submitted a complaint last year regarding TRID tolerance violations committed by Veritas Funding , LLC ( " Veritas '' ) complaint ID XXXX. This is not a duplicate of that complaint, rather it is a complaint regarding further violations as Veritas pretends to be servicing a mortgage that has been rescinded.
Veritas... | null | UT | 84094 | null | Consent provided | Web | 2021-03-24T00:00:00 | Closed with explanation | Yes | null | veritas funding, llc | 0.996305 |
2021-05-04T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.846793 | 0.527299 | 0.470358 | 0.614817 | Debt collection | Mortgage debt | Took or threatened to take negative or legal action | Seized or attempted to seize your property | I rescinded a my mortgage loan after the lender refused to remedy material disclosures ( the fees associated with my mortgage XXXX they above what the law allows, in the timeframe allowed to them by law.
There were several Truth In Lending Act violations regarding the material disclosures associated with my mortgage.
... | null | UT | 84094 | null | Consent provided | Web | 2021-05-04T00:00:00 | Closed with explanation | Yes | null | veritas funding, llc | 0.995905 |
2021-12-03T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.812215 | 0.233818 | 0.066392 | 0.370808 | Mortgage | Conventional home mortgage | Improper use of your report | Received unsolicited financial product or insurance offers after opting out | Veritas Funding ( XXXX XXXX XXXX ) sent me an official/government-looking letter in the mail insinuating that I have " Adjusted Available Funds '' in the amount of {$3200.00} on my current mortgage with XXXX Loans. This letter reeks of a predatory lender tactic and this company should not be allowed to use this very d... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | OR | 97202 | null | Consent provided | Web | 2021-12-16T00:00:00 | Closed with explanation | Yes | null | veritas funding, llc | 0.996305 |
2022-02-10T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.812119 | -0.121267 | 0.067588 | 0.252814 | Mortgage | VA mortgage | Applying for a mortgage or refinancing an existing mortgage | null | null | Company has responded to the consumer and the CFPB and chooses not to provide a public response | AZ | 85339 | Older American, Servicemember | null | Phone | 2022-02-10T00:00:00 | Closed with explanation | Yes | null | veritas funding, llc | 0.996305 |
2022-03-03T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.818532 | 0.542456 | 0.089029 | 0.483339 | Mortgage | VA mortgage | Applying for a mortgage or refinancing an existing mortgage | null | The Company Named : Re : XXXX XXXX XXXX ( misleading name ) to a company XXXX # XXXX with address.
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, UT XXXX MLS # XXXX Now this other agency from the same XXXX XXXX XXXX XXXX, also using my name and distributing my name without my consent for marketing and junk mail unsolicited ... | null | FL | 33558 | Older American, Servicemember | Consent provided | Web | 2022-03-03T00:00:00 | Closed with explanation | Yes | null | veritas funding, llc | 0.996305 |
2022-04-13T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.818853 | -0.137379 | 0.09614 | 0.259204 | Mortgage | Other type of mortgage | Applying for a mortgage or refinancing an existing mortgage | null | Junk Unsolicited never requested Junk mail again and again. From the same ZIP code XXXX Today XXXX XXXXNew junk reference called : XXXX file number XXXX Ask where and how they obtain my personal information why are these letters are being mailed from the same zip code XXXX asking me to - " RESPONSE REQUIRED -NOTICE TYP... | null | FL | 33558 | Older American, Servicemember | Consent provided | Web | 2022-04-13T00:00:00 | Closed with explanation | Yes | null | veritas funding, llc | 0.995905 |
2022-09-10T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.824329 | -0.582761 | 0.138638 | 0.126735 | Mortgage | Conventional home mortgage | Applying for a mortgage or refinancing an existing mortgage | null | I received a written letter and it " appeared '' to be from XXXX XXXX my existing lender, stating that i had available funds in my account. It seemed like there was a escrow balance available to me for {$3200.00} ( titled available funds ). After following up on it, it was actually a solicitation from another bank alto... | null | ID | 83835 | null | Consent provided | Web | 2022-09-10T00:00:00 | Closed with explanation | Yes | null | veritas funding, llc | 0.996305 |
2022-10-12T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.824839 | 0.003661 | 0.179835 | 0.336112 | Mortgage | VA mortgage | Applying for a mortgage or refinancing an existing mortgage | null | CONTINUOS AND PERSISTENCE HARRASTMENT I had already asked this compny not to contact me on XX/XX/2022 Today XXXX Once again.
Veritas Funding LLC -NMLS # XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX AZ, XXXX XXXX This time with XXXX File ID Number XXXX. XXXX ID XXXX.
Contact Phone number XXXX Ever since XX/X... | null | FL | 335XX | Older American, Servicemember | Consent provided | Web | 2022-11-01T00:00:00 | Closed with explanation | Yes | null | veritas funding, llc | 0.996305 |
2022-10-25T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.794309 | 0.015262 | 0.056041 | 0.288537 | Mortgage | VA mortgage | Applying for a mortgage or refinancing an existing mortgage | null | XXXX XXXX XXXX Current Legal Name : XXXX XXXX XXXX XXXX ID : XXXX Location ( s ) : XXXX, AZ XXXX Represents : Veritas Funding , LLC XXXX XXXX ) Sending fake document requesting call in and then asks for ssn.
Fake VA XXXX XXXX belonging to homeowner | null | CA | 92069 | null | Consent provided | Web | 2022-11-18T00:00:00 | Closed with explanation | Yes | null | veritas funding, llc | 0.996305 |
2023-01-31T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.827399 | -0.104115 | 0.11442 | 0.279235 | Mortgage | FHA mortgage | Applying for a mortgage or refinancing an existing mortgage | null | null | null | CA | 95973 | Older American | Consent not provided | Web | 2023-01-31T00:00:00 | Closed with explanation | No | null | veritas funding, llc | 0.996305 |
2023-05-09T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.826104 | -0.669587 | -0.011857 | 0.04822 | Mortgage | VA mortgage | Applying for a mortgage or refinancing an existing mortgage | null | Received misleading mailer, which looks like an official document, but is actually just an advertisement. The envelope specifically states " Response Required ''. The Ad itself states that there are changes and has an year on the top right, which makes it look like it came from the IRS or other government source. | null | WA | 98391 | Servicemember | Consent provided | Web | 2023-05-09T00:00:00 | Closed with explanation | No | null | veritas funding, llc | 0.996305 |
2023-07-27T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.82722 | -0.127687 | 0.025932 | 0.241822 | Mortgage | FHA mortgage | Applying for a mortgage or refinancing an existing mortgage | null | null | null | OH | 44275 | Older American | null | Phone | 2023-07-27T00:00:00 | Closed with monetary relief | Yes | null | veritas funding, llc | 0.996305 |
2024-01-20T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.828343 | -0.405722 | -0.222464 | 0.066719 | Mortgage | VA mortgage | Applying for a mortgage or refinancing an existing mortgage | Fees or costs during the application process | I was called by Veritas Mortgage in XX/XX/XXXX to refinance my property and receive a cash out. I also had did some shopping around. The mortgage broker promised a lot of items that as today I now no that they were not true. He did not disclose about the points that they would charge. I did not discover until after the... | null | IN | 463XX | Older American, Servicemember | Consent provided | Web | 2024-01-20T00:00:00 | Closed with monetary relief | Yes | null | veritas funding, llc | 0.996305 |
2024-04-12T00:00:00 | veritas funding, llc | 1083712D | BBG0079Q0DH0 | 0.865843 | -0.239584 | 0.052944 | 0.226401 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Credit inquiries on your report that you don't recognize | null | null | UT | XXXXX | null | null | Web | 2024-04-12T00:00:00 | In progress | Yes | null | veritas funding, llc | 0.996305 |
2017-09-21T00:00:00 | real estate solutions | 1337193D | BBG00B9QVYJ9 | 0.832126 | -0.35634 | 0.119902 | 0.198563 | Mortgage | Other type of mortgage | Struggling to pay mortgage | null | Hello my name is XXXX XXXX XXXX I have problems with this company real state solutions on XXXX XXXX XXXX XXXX XXXX XXXX XXXX CA, XXXX I was told from them that they will help me with my modification and they did n't do it ... They told me is better for you to sale your home so ... I ask no no. No. That 's why you are h... | null | CA | 90221 | null | Consent provided | Web | 2017-11-06T00:00:00 | Untimely response | No | null | real estate solutions | 0.92244 |
2019-02-21T00:00:00 | real estate solutions | 1337193D | BBG00B9QVYJ9 | 0.80396 | -0.554967 | 0.244451 | 0.164481 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Credit inquiries on your report that you don't recognize | Ive tried to get inquiries deleted off my XXXX report but they are giving me a Hassel I have no knowledge of the inquires on my report | null | NJ | 07111 | null | Consent provided | Web | 2019-02-21T00:00:00 | Untimely response | No | null | real estate solutions | 0.934516 |
2020-07-15T00:00:00 | moran financial group llc | 1368651D | BBG00BV60630 | 0.819516 | -0.240233 | 0.101899 | 0.227061 | Mortgage | Conventional home mortgage | Closing on a mortgage | null | On XX/XX/2020 I contact Mrs.XXXX XXXX to assist me a purchasing my first home. Okay missed while collecting all my information got everything she asked me to get. XXXX XXXX induced me to XXXX XXXX the realtor, He show me homes from XXXX to the second week of XXXX and that's when I pick out the home that I wanted. Gave... | null | GA | 303XX | null | Consent provided | Web | 2020-08-11T00:00:00 | Closed with explanation | No | null | moran financial group llc | 0.923624 |
2016-02-16T00:00:00 | affiliated management services | 1725688D | BBG00PGF0137 | 0.860724 | -0.171089 | 0.475622 | 0.388419 | Debt collection | Medical | Disclosure verification of debt | Not given enough info to verify debt | null | null | MO | 64150 | null | null | Phone | 2016-02-22T00:00:00 | Closed with explanation | No | No | affiliated management services | 0.911404 |
2016-05-10T00:00:00 | affiliated management services | 1725688D | BBG00PGF0137 | 0.993483 | 0.485635 | 0.541522 | 0.673547 | Debt collection | Other (i.e. phone, health club, etc.) | Cont'd attempts collect debt not owed | Debt resulted from identity theft | this company has kept on its record an account that is fraudulent was from my identity being and stolen and used to receive goods and servicews without my permission this company keeps this fraud account on their records in additoin to reporting it to the credit bureaus when knowing it is fake | Company believes it acted appropriately as authorized by contract or law | NC | 27604 | null | Consent provided | Web | 2016-05-10T00:00:00 | Closed with explanation | No | No | affiliated management services | 0.911404 |
2016-10-26T00:00:00 | affiliated management services | 1725688D | BBG00PGF0137 | 0.993303 | -0.126488 | 0.456917 | 0.441244 | Debt collection | Medical | Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | null | Company believes the complaint is the result of a misunderstanding | MO | 64134 | null | Consent not provided | Web | 2016-10-27T00:00:00 | Closed with explanation | Yes | No | affiliated management services | 0.911404 |
2018-02-06T00:00:00 | affiliated management services | 1725688D | BBG00PGF0137 | 0.989349 | -0.170121 | 0.148318 | 0.322515 | Debt collection | Medical debt | Communication tactics | You told them to stop contacting you, but they keep trying | null | Company believes the complaint is the result of a misunderstanding | NC | 27265 | null | Consent not provided | Web | 2018-02-06T00:00:00 | Closed with explanation | Yes | null | affiliated management services | 0.911404 |
2018-06-26T00:00:00 | specialized management services, inc. | 1725688D | BBG00PGF0137 | 0.850023 | -0.101606 | 0.183385 | 0.310601 | Debt collection | Medical debt | Written notification about debt | Didn't receive enough information to verify debt | Did not give HIPPA authorization to 3rd party collection agency access to PHI or medical information. | null | TX | 77035 | null | Consent provided | Web | 2018-06-26T00:00:00 | Closed with explanation | Yes | null | specialized management services, inc. | 0.90485 |
2019-03-20T00:00:00 | specialized management services, inc. | 1725688D | BBG00PGF0137 | 0.851454 | -0.236951 | 0.203025 | 0.272509 | Debt collection | Medical debt | Threatened to contact someone or share information improperly | Talked to a third-party about your debt | I receive calls from numerous numbers daily. I tend to ignore because im either working or are aware of the calls. I have 3 accounts in collections with Specialized Management in XXXX Mississippi. All accounts are medical. XXXX XXXX XXXX XXXX.
Original Creditor : XXXX XXXX XXXX- XX/XX/XXXX BAL {$850.00} Original Credi... | null | TX | 75081 | null | Consent provided | Web | 2019-03-20T00:00:00 | Closed with explanation | No | null | specialized management services, inc. | 0.90485 |
2020-09-21T00:00:00 | affiliated management services | 1725688D | BBG00PGF0137 | 0.848198 | -0.316198 | 0.183385 | 0.238462 | Debt collection | Medical debt | Written notification about debt | Didn't receive enough information to verify debt | Received a notice today from Affiliated Management Services XXXX XXXX About a debt from XXXX XXXX XXXX XXXX XXXX. No one has seen any XXXX in years. AMS directed us to contact XXXX XXXX.
When speaking to XXXX XXXX they said that they sent a bill 42 times. The original debt, from 2016. This is absurd since we both ha... | null | MO | XXXXX | null | Consent provided | Web | 2020-09-21T00:00:00 | Closed with explanation | Yes | null | affiliated management services | 0.911404 |
2021-10-14T00:00:00 | affiliated management services | 1725688D | BBG00PGF0137 | 0.847857 | -0.202958 | 0.183385 | 0.276095 | Debt collection | Medical debt | Written notification about debt | Didn't receive enough information to verify debt | null | null | AL | 36535 | null | Consent not provided | Web | 2021-10-14T00:00:00 | Closed with explanation | Yes | null | affiliated management services | 0.911404 |
2021-10-26T00:00:00 | affiliated management services | 1725688D | BBG00PGF0137 | 0.841864 | -0.192294 | -0.378051 | 0.090506 | Debt collection | I do not know | Communication tactics | You told them to stop contacting you, but they keep trying | null | null | MO | 64138 | null | null | Phone | 2021-10-26T00:00:00 | Closed with explanation | Yes | null | affiliated management services | 0.911404 |
2022-03-16T00:00:00 | affiliated management services | 1725688D | BBG00PGF0137 | 0.845681 | 0.368088 | 0.519928 | 0.577899 | Debt collection | Medical debt | Attempts to collect debt not owed | Debt was result of identity theft | XXXX and Affiliated Management have continued collection activity despite not properly obtaining and mailing debt verification after a I've exercised my 1692g rights. Section 809 ( b ) of the FDCPA requires a debt collector, upon receipt of a written debt validation requests from a consumer, to cease collection of debt... | null | NC | 27105 | null | Consent provided | Web | 2022-03-16T00:00:00 | Closed with explanation | Yes | null | affiliated management services | 0.911404 |
2022-07-26T00:00:00 | affiliated management services | 1725688D | BBG00PGF0137 | 0.842841 | -0.134866 | 0.523858 | 0.410611 | Debt collection | Medical debt | Attempts to collect debt not owed | Debt was paid | null | null | TX | 76039 | null | Consent not provided | Web | 2022-07-26T00:00:00 | Closed with explanation | Yes | null | affiliated management services | 0.911404 |
2023-08-16T00:00:00 | american management services, inc. | 1725688D | BBG00PGF0137 | 0.829403 | -0.157408 | 0.116886 | 0.262961 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | null | null | NV | 89104 | null | Consent not provided | Web | 2023-09-19T00:00:00 | Closed with explanation | Yes | null | american management services, inc. | 0.885119 |
2014-01-17T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.240023 | -0.201006 | 0.433147 | 0.157388 | Debt collection | Medical | Cont'd attempts collect debt not owed | Debt was paid | null | null | OR | 97415 | null | null | Phone | 2014-01-27T00:00:00 | Closed | No | No | western mercantile agency, inc | 0.882698 |
2014-08-11T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.340732 | -0.152461 | 0.431541 | 0.206604 | Debt collection | Medical | Cont'd attempts collect debt not owed | Debt is not mine | null | null | OR | 97305 | null | null | Web | 2014-08-13T00:00:00 | Closed with explanation | Yes | No | western mercantile agency, inc | 0.898932 |
2014-11-01T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.444038 | -0.147053 | 0.651195 | 0.31606 | Debt collection | Medical | Taking/threatening an illegal action | Threatened to sue on too old debt | null | null | OR | 97394 | Older American, Servicemember | null | Web | 2014-11-01T00:00:00 | Closed | Yes | No | western mercantile agency, inc | 0.882698 |
2015-04-27T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.992572 | -0.198468 | 0.289211 | 0.361105 | Debt collection | Mortgage | Cont'd attempts collect debt not owed | Debt is not mine | null | Company chooses not to provide a public response | OR | 97423 | null | null | Referral | 2015-04-30T00:00:00 | Closed with explanation | Yes | Yes | western mercantile agency, inc | 0.898932 |
2015-07-23T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.995448 | -0.447063 | 0.093428 | 0.213938 | Debt collection | I do not know | Cont'd attempts collect debt not owed | Debt is not mine | Western mercantile is garnishing my wages. The judgment is no longer valid. It was never renewed. This was confirmed by an attorney I have talked with. | Company chooses not to provide a public response | OR | 97477 | null | Consent provided | Web | 2015-07-29T00:00:00 | Closed with explanation | Yes | No | western mercantile agency, inc | 0.882698 |
2015-08-14T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.862908 | -0.177159 | 0.433147 | 0.372965 | Debt collection | Medical | Cont'd attempts collect debt not owed | Debt was paid | null | null | OR | 97459 | null | Consent not provided | Web | 2015-08-27T00:00:00 | Closed with explanation | Yes | No | western mercantile agency, inc | 0.882698 |
2016-04-15T00:00:00 | great western financial services, inc. | 1750445D | BBG00QDC2DT9 | 0.980848 | -0.184636 | -0.134569 | 0.220548 | Mortgage | Other mortgage | Loan modification,collection,foreclosure | null | null | Company believes the complaint is the result of a misunderstanding | TX | 78640 | null | null | Postal mail | 2016-08-24T00:00:00 | Closed with monetary relief | Yes | No | great western financial services, inc. | 0.899711 |
2016-05-30T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.988279 | -0.002523 | 0.621883 | 0.535879 | Debt collection | Medical | Taking/threatening an illegal action | Threatened to sue on too old debt | null | Company believes it acted appropriately as authorized by contract or law | OR | 97415 | Servicemember | Consent not provided | Web | 2016-05-30T00:00:00 | Closed with explanation | Yes | No | western mercantile agency, inc | 0.898932 |
2016-08-15T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.989766 | -0.151131 | 0.431541 | 0.423392 | Debt collection | Medical | Cont'd attempts collect debt not owed | Debt is not mine | null | Company believes it acted appropriately as authorized by contract or law | OR | 97601 | null | Consent not provided | Web | 2016-08-15T00:00:00 | Closed | Yes | No | western mercantile agency, inc | 0.898932 |
2017-02-27T00:00:00 | great western financial services, inc. | 1750445D | BBG00QDC2DT9 | 0.838708 | -0.606511 | 0.043474 | 0.09189 | Mortgage | Conventional fixed mortgage | Application, originator, mortgage broker | null | I started the loan process with a company. The first error was with loan interest rates and points. I was told one thing and then suddenly the amounts were different. I was told by the broker I would not be charged for an appraisal until that was the only thing left to finalize the loan and the loan was going to be app... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TX | 77449 | null | Consent provided | Web | 2017-03-28T00:00:00 | Closed with monetary relief | Yes | No | great western financial services, inc. | 0.899711 |
2017-05-02T00:00:00 | great western financial services, inc. | 1750445D | BBG00QDC2DT9 | 0.981595 | -0.048408 | 0.12607 | 0.353086 | Mortgage | Conventional home mortgage | Closing on a mortgage | null | null | Company believes the complaint is the result of a misunderstanding | CO | 80537 | null | Consent not provided | Web | 2017-05-19T00:00:00 | Closed with monetary relief | Yes | null | great western financial services, inc. | 0.899711 |
2017-06-21T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.847019 | -0.355176 | 0.402687 | 0.298177 | Debt collection | Medical debt | Communication tactics | Frequent or repeated calls | XXXX17 received phone call after paying {$3000.00} to the agency that i owed another {$16.00}, I said i would take care of it online, a week later they called back and then called my husband asking for the {$16.00} payment. Pushing for me to pay over the phone that day. I paid it. Previously to all this, I set up payme... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | OR | 97420 | null | Consent provided | Web | 2017-06-21T00:00:00 | Closed with explanation | Yes | null | western mercantile agency, inc | 0.898932 |
2018-02-07T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.843476 | -0.074767 | 0.125262 | 0.29799 | Debt collection | Medical debt | Threatened to contact someone or share information improperly | Talked to a third-party about your debt | null | null | OR | 97420 | Servicemember | Consent not provided | Web | 2018-02-07T00:00:00 | Closed with explanation | Yes | null | western mercantile agency, inc | 0.898932 |
2018-02-21T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.984138 | 0.369902 | 0.467902 | 0.607314 | Debt collection | Medical debt | Attempts to collect debt not owed | Debt is not yours | I have been repeatedly harassed by Western Merchantile Agency in XXXX XXXX Oregon for a debt that is not mine. They have contacted me multiple times via mail, which I have called each time and informed them they have the wrong person. They call me insistently and every time I inform them they have the wrong person. Fin... | Company disputes the facts presented in the complaint | OR | 97420 | null | Consent provided | Web | 2018-02-21T00:00:00 | Closed with explanation | Yes | null | western mercantile agency, inc | 0.898932 |
2018-06-20T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.851804 | -0.195642 | 0.459944 | 0.372035 | Debt collection | Medical debt | Communication tactics | Frequent or repeated calls | null | null | null | null | null | null | Phone | 2018-06-25T00:00:00 | Closed with explanation | Yes | null | western mercantile agency, inc | 0.882698 |
2018-07-11T00:00:00 | great western financial services, inc. | 1750445D | BBG00QDC2DT9 | 0.971372 | -0.278987 | 0.244451 | 0.312278 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Credit inquiries on your report that you don't recognize | Requested basic information from Great Western Home Loans, NLMS XXXX, on XX/XX/2018 through XXXX XXXX. Great Western ran my credit without my authorization. Spoke with other lenders on from XXXX XXXX and they did not run my credit. Spoke with XXXX XXXX on same day and they also agreed that no authorization was given fo... | Company disputes the facts presented in the complaint | TX | 77583 | null | Consent provided | Web | 2018-07-11T00:00:00 | Closed with explanation | Yes | null | great western financial services, inc. | 0.899711 |
2018-11-09T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.841396 | 0.482974 | 0.498649 | 0.607673 | Debt collection | Medical debt | Took or threatened to take negative or legal action | Threatened to sue you for very old debt | My wife had a small XXXX XXXX on her XXXX and did not pay the full amount to Dr because we were not able because of my spouse had to go on leave of absence because of a XXXX XXXX needing XXXX in XX/XX/XXXX this year.My spouse is a veteran and tried to get help from the va because of a XXXX XXXX due to damages inflicted... | null | OR | 97471 | Servicemember | Consent provided | Web | 2018-11-09T00:00:00 | Closed with explanation | Yes | null | western mercantile agency, inc | 0.898932 |
2019-04-04T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.983866 | -0.537156 | 0.330939 | 0.259216 | Debt collection | Medical debt | Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | I Received a call from Western Merchantile in XXXX XXXX Oregon 2 1/2 months ago.
Talked to a XXXX who informed me that I had a medical bill from 15-17 years ago.
I told her that was very odd considering how old it was and how we just paid off all of our medical bills with XXXX. I told her when we did we specifically ... | Company believes it acted appropriately as authorized by contract or law | OR | 974XX | null | Consent provided | Web | 2019-04-04T00:00:00 | Closed with explanation | Yes | null | western mercantile agency, inc | 0.898932 |
2019-04-09T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.837115 | -0.329762 | -0.455498 | 0.017285 | Debt collection | I do not know | Written notification about debt | Didn't receive enough information to verify debt | null | null | OR | 974XX | null | Other | Web | 2019-04-09T00:00:00 | Closed with explanation | Yes | null | western mercantile agency, inc | 0.898932 |
2019-05-31T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.850775 | -0.145519 | 0.419754 | 0.375003 | Debt collection | Medical debt | Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | null | null | OR | 97501 | null | null | Phone | 2019-06-06T00:00:00 | Closed with explanation | Yes | null | western mercantile agency, inc | 0.882698 |
2020-03-12T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.983395 | 0.314871 | 0.55723 | 0.618499 | Debt collection | Medical debt | Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | A debt occurred in my name only on XX/XX/XXXX. In XX/XX/XXXX my debts, including this one was discharged in Bankruptcy court in Oregon. in approx. XX/XX/XXXX I received a collection letter for the XX/XX/XXXX debt. I sent them a letter stating the debt was discharged. The Doctors office sent another collection letter, v... | Company believes it acted appropriately as authorized by contract or law | OR | 974XX | Older American | Consent provided | Web | 2020-03-12T00:00:00 | Closed with explanation | Yes | null | western mercantile agency, inc | 0.898932 |
2020-07-08T00:00:00 | great western financial services, inc. | 1750445D | BBG00QDC2DT9 | 0.974028 | -0.109524 | 0.065163 | 0.309889 | Mortgage | FHA mortgage | Applying for a mortgage or refinancing an existing mortgage | null | null | Company believes the complaint is the result of a misunderstanding | TX | 76137 | null | Consent not provided | Web | 2020-07-14T00:00:00 | Closed with non-monetary relief | Yes | null | great western financial services, inc. | 0.899711 |
2020-10-12T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.831045 | 0.413016 | 0.518728 | 0.587596 | Debt collection | Medical debt | Attempts to collect debt not owed | Debt was paid | Western Mercantile Agency INC of XXXX XXXX Oregon. They call me about unpaid medical bills. I pay the XXXX in full with a bank debit card. Western Mecrcantile refuses to email a receipt or send a receipt via USPS, offered a receiptif I drove 16 moles to their office.. I drive to their office and spoke with the supposed... | null | OR | 97420 | Servicemember | Consent provided | Web | 2020-10-12T00:00:00 | Closed with explanation | Yes | null | western mercantile agency, inc | 0.898932 |
2021-01-14T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.848881 | -0.284512 | -0.052593 | 0.170592 | Debt collection | Other debt | Written notification about debt | Didn't receive enough information to verify debt | Western Mercantile located in XXXX XXXX, Oregon XX/XX/2021. The phone representative told me I have 3 unpaid accounts with XXXX XXXX Hospital. I said ok how much? She told me I owed {$1000.00}. So I gave her my debit card information and paid in full. Which the funds were immediately taken from my checking account. I a... | null | OR | 97420 | null | Consent provided | Web | 2021-01-29T00:00:00 | Closed with explanation | Yes | null | western mercantile agency, inc | 0.882698 |
2021-08-05T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.83474 | -0.149734 | 0.34255 | 0.342519 | Debt collection | Other debt | Attempts to collect debt not owed | Debt is not yours | null | null | OR | 97459 | null | null | Referral | 2021-08-20T00:00:00 | Closed with explanation | Yes | null | western mercantile agency, inc | 0.898932 |
2022-06-17T00:00:00 | western management consultants | 1750445D | BBG00QDC2DT9 | 0.75219 | -0.489943 | -0.154116 | 0.036043 | Payday loan, title loan, or personal loan | Payday loan | Was approved for a loan, but didn't receive the money | null | So I got a phone call this morning XX/XX/2022 it was a western Management consultant telling me that I owed money to XXXX XXXX XXXX XXXX and I gave them my bank info later I called XXXX XXXX XXXX they said I didnt owe them any money so I called my bank and stoped payment on it and was told to file a complaint they said... | null | CA | 95670 | null | Consent provided | Web | 2022-06-30T00:00:00 | Closed with explanation | Yes | null | western management consultants | 0.91588 |
2022-07-07T00:00:00 | western management consultants | 1750445D | BBG00QDC2DT9 | 0.825857 | -0.257756 | 0.30074 | 0.289614 | Debt collection | Credit card debt | Attempts to collect debt not owed | Debt is not yours | I applied for a XXXX XXXXXXXX on XX/XX/2022 and got denied because they said that I had poor performance on another card with the same creditor but nothing about already having a XXXX XXXX. I then received a email on XX/XX/2022 stating that I was in collections for a XXXX XXXX XXXX XXXX I never took out a XXXX XXXX and... | null | IA | 514XX | null | Consent provided | Web | 2022-07-07T00:00:00 | Closed with explanation | Yes | null | western management consultants | 0.91588 |
2022-09-03T00:00:00 | great western financial services, inc. | 1750445D | BBG00QDC2DT9 | 0.809333 | 0.41846 | 0.207355 | 0.478383 | Mortgage | Conventional home mortgage | Applying for a mortgage or refinancing an existing mortgage | null | I have been applying for a mortgage loan with Great Western and because the student loans are in a transition they are being unfair using that against me. I have been on a payment process pan doing what I am supposed to do prior to all this Covid holds and etc. So because my payment shows XXXX they are attempting to pu... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TX | 75154 | null | Consent provided | Web | 2022-09-03T00:00:00 | Closed with explanation | Yes | null | great western financial services, inc. | 0.899711 |
2022-09-25T00:00:00 | western mercantile agency, inc | 1750445D | BBG00QDC2DT9 | 0.977662 | -0.191046 | 0.467902 | 0.418173 | Debt collection | Medical debt | Attempts to collect debt not owed | Debt is not yours | null | Company believes it acted appropriately as authorized by contract or law | OR | 97465 | null | Consent not provided | Web | 2022-09-25T00:00:00 | Closed with explanation | Yes | null | western mercantile agency, inc | 0.898932 |
End of preview. Expand in Data Studio
CFPB Complaints
Data Notice: This dataset provides academic research access with a 6-month data lag. For real-time data access, please visit sov.ai to subscribe. For market insights and additional subscription options, check out our newsletter at blog.sov.ai.
from datasets import load_dataset
df_complaints = load_dataset("sovai/cfpb_complaints", split="train").to_pandas().set_index(["ticker","date"])
Data is updated weekly as data arrives after market close US-EST time.
Tutorials are the best documentation — Consumer Financial Complaints Tutorial
| Category | Details |
|---|---|
| Input Datasets | CFPB Filings |
| Models Used | LLMs, Parsing, Risk Scoring |
| Model Outputs | CFPB Risk Scores |
Description
This dataset provides detailed information on consumer complaints filed against financial institutions, mapped to company ticker symbols. It includes data on complaint types, company responses, and resolution status, along with derived risk scores.
This data enables analysis of consumer sentiment, regulatory compliance, and potential risks across different financial companies and products.
Data Access
import sovai as sov
df_complaints = sov.data("complaints/public")
Accessing Specific Tickers
You can also retrieve data for specific tickers. For example:
df_ticker_complaints = sov.data("complaints/public", tickers=["WFC", "EXPGY"])
Data Dictionary
| Column Name | Description |
|---|---|
| ticker | Stock ticker symbol of the company |
| date | Date the complaint was received |
| company | Name of the company the complaint is against |
| bloomberg_share_id | Bloomberg Global Share Class Level Identifier |
| culpability_score | Score indicating the company's culpability in the complaint |
| complaint_score | Score based on the severity of the complaint |
| grievance_score | Score based on the grievance level of the complaint |
| total_risk_rating | Overall risk rating combining culpability, complaint, and grievance scores |
| product | Financial product related to the complaint |
| sub_product | Specific sub-category of the financial product |
| issue | Main issue of the complaint |
| sub_issue | Specific sub-category of the issue |
| consumer_complaint_narrative | Narrative description of the complaint provided by the consumer |
| company_public_response | Public response provided by the company |
| state | State where the complaint was filed |
| zip_code | ZIP code of the consumer |
| tags | Any tags associated with the complaint (e.g., "Servicemember") |
| consumer_consent_provided | Indicates if the consumer provided consent for sharing details |
| submitted_via | Channel through which the complaint was submitted |
| date_sent_to_company | Date the complaint was sent to the company |
| company_response_to_consumer | Type of response provided by the company to the consumer |
| timely_response | Indicates if the company responded in a timely manner |
| consumer_disputed | Indicates if the consumer disputed the company's response |
| selected_name | Name used for company matching |
| similarity | Similarity score for company name matching |
Use Cases
- Risk Assessment: Evaluate the risk profile of financial institutions based on complaint data.
- Consumer Sentiment Analysis: Analyze consumer sentiment towards different financial products and companies.
- Regulatory Compliance: Monitor compliance issues and identify potential regulatory risks.
- Product Performance Evaluation: Assess the performance and issues related to specific financial products.
- Competitive Analysis: Compare complaint profiles across different financial institutions.
- Geographic Trend Analysis: Identify regional trends in financial complaints.
- Customer Service Improvement: Identify areas for improvement in customer service based on complaint types and resolutions.
- ESG Research: Incorporate complaint data into Environmental, Social, and Governance (ESG) assessments.
- Fraud Detection: Identify patterns that might indicate fraudulent activities.
- Policy Impact Assessment: Evaluate the impact of policy changes on consumer complaints over time.
The resulting dataset provides a comprehensive view of consumer complaints in the financial sector, enabling detailed analysis of company performance, consumer issues, and regulatory compliance.
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