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MSP_POD_NLP

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used land at like 10:00 am. and my talk was at 1:00 pm. so there was like three hours in between. and that.
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use bitcoin before, even though they're at a bitcoin conference, there was one guy there who was kind of afraid of it. he was asking a lot of.
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so that they could experience sending and receiving. and this one guy that was asking all these questions, i came up to him and i said, "oh, let me send you some bitcoins". and he was like, "no, that's okay".
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so anyway, so we get to las vegas and we.
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amazing. and johnny rockets there, was great too i definitely.
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very few people on the floor there. on the show floor, we're where the vendors are and, you know, whatever companies.
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after doing interviews for, let's talk bitcoin, because they're not paying for me to go here. so, i'll do interviews if they come up, but i'm not going to kill myself, basically.
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the moderators for all of these panels, with just these disgusting topics. we're all anarchists.
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okay. and his last question for the panel was, so the war on drugs didn't work, the war on this didn't work. and it's, why do you think that this war on cryptocurrencies is going to.
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anyway, i'm watching glenn beck and they're having this interview with patrick byrne. and he's talking about the federal reserve, and how they're controlling all this stuff.
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but he apparently said that the un should regulate bitcoin or something. yeah.
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stuart queally, he has final say.
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i'm open for speaking at inside bitcoins, if you'd like [inaudible 00:03:49].
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[inaudible 00:03:51] that that he allowed for that i really do and.
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anyway, we did catch an altcoin panel that steven michaels actually moderated that was pretty good.
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don't okay. but you know be i mean, people know it. you don't, it doesn't cost anything to advertise in those venues.
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told one of my grandmother's about bitcoin. and the first thing she says is, "oh, that's probably illegal".
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but i mean, but these guys, they pretty much said, yeah it's not time. and i'm thinking, wait a minute. you know, did i not just say that gavin andresen and roger ver
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david, he gave a good interview, it was cool to see him in person.
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you notice this, something that was really sharp. brian, what did you notice?
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he was pulling off a [foreign language 00:04:42] he's, and i tweeted it i said, i tweeted to patrick byrne, and i said very clever.
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so, but in florence, italy, during the reign of the [foreign language 00:04:54], this is during the renaissance, the house [foreign language 00:04:57] , they all, they always wore red.
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do the medici. and it's a good name, i mean, house medici, if someone wants me to talk about the florentine renaissance, they can email the show.
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trash cans right next to the tsa checkpoints and things like that. just saying. there's this meme out there that goes around where, it's about...
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everybody in new york thinks i'm evil. so i wouldn't be...
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them thinking that i'm possessed by the devil is probably not too far off the mark, sadly, even though...
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there are lots of people who really like [sovereign tack 00:00:36], like a lot of people at these conferences, they listen to your show. they're active listeners. they're really into it.
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to events like that, i'm more than willing to. i mean, i went to black hat and def con and chaos for years. it's not like...
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it's unknown territory for me, it's certainly, in fact, some people there might still know who i am. so i'm...
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i like it...okay, yeah, we have to tell this story. so we were getting trolled on twitter for something stupid.
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sex is good and anarchy is truth.
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for me personally, it's really only when someone else shares it that maybe it gets somewhere. but for me to promote it myself, i don't know if there's a net benefit there, but...yeah.
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and i get that a lot of people are lonely and they don't have many people to connect with in their local area and...
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unfortunately, andrew friar was due to join us, but he's been caught up with an emergency client meeting. so it's just the two of us, the two girls...
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like myself. but then they had labs where people took laptops and signed into the tool and were taught how to do things. so it was an interesting combination...
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that made things work. so that was great. and we have a guest on the line, i'm going to ask our guest in a moment what he thought about the conference, and just...
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i like the fact that it's growing up while still having fun.
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i mean, i didn't go to one session that i walked out of and didn't take something away. i thought it was great. and some of the things those guys are doing with the tool...
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period of doubt. but everyone always asks us, "what does that mean?" and it's a very good way to open the discussion. so that's why it's called that. so intelligent...
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well consider, how do we apply this to service management? i said one of the things i think's the most great thing to trigger people, and trigger means disrupt the status quo, make people go...
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complex world we live in. and i think artists and illustrators and graphic recorders can really help us in it to tell the...
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the end goal of the video game is a serious outcome. the third engagement technology that everyone is talking about at the moment is gamification. and you can agree with the word, it's...
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games, competitive elements, game principles, badges, pontification, leveling up, and applying it to non-game activities.
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performance management and reward and recognition programs to now apply this technology in a far more engaging way. i think it's going to work so much better.
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machiavellian, and you've got the good side of the force where you're actually trying to addict people and make people act in a way. so for example, if you were to look at a game principle or...
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a risk that that's a negative outcome there because people, and in certain parts of the world, you just wouldn't be allowed to do it because it would be seen as...
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skill sets through this and getting them engaged and passionate about wanting to actually get to the end of that challenge, or...
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it's hugely different in that competition is one game principle. so you may have 50 different game...
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they're playing it because they can collaborate, and also altruism. they like to gift. i might go and help you do your garden or buy you some coffee...or give you a...
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angry birds now has the space version. it's great, you got to work with magnetic fields and crap like that. it's great.yeah.
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because if you, if it was purely competitive, you could say, "right, first person to clear down their queue today and write three knowledge articles wins," or you could...
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[inaudible 00:04:42] about to go into our 13th year, and i think we're about to enter a golden age of gaming. i genuinely believe that.
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for us, we've spent a long time preaching and i think our time of the awakening is coming.
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you know, we use our entire toolbox to tell that story.
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how physical and sweaty and dirty can you actually make doing all this stuff for a data center?
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it's really realistic within the bounds of the game environment. you are fitting people into roles that reflect either rules that the [inaudible 00:00:25]
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i'm actually going to be away for a fair while, but that'll cook off in october, some pretty amazing stuff. and the french are really big on a wash,
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but it'll be interesting to see how big they are on it in the country region.
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i think low lights is just... i just wish i had more time to do so many of the things that we want to do.
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not on my end there very much though.
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we taught how to write them so they can actually gain enough qualified responses-
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...really describing the whole continual service improvement approach.
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it's old. it's that whole... what are we wanting to do? because if you don't even understand where you want to go, how are you going to even understand what to ask for to get there?
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verify that bit when we're talking about vendors as well because in my experience, one of the biggest things i find it's-
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what i also like to point out is it's always the vendors that get blamed for that.
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god, that's a good question because you know what? i would have nfi about that.
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what you mean like look at the tick box table kind of thing and like tick, tick, yes, no, they don't have this or they do.
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xyz company, i know who they are, and this is what they do.
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and there are the limitations and constraints around the legal compliance though, as well, around doing that.
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you are ensuring that the information you've received is well understood and accurate.
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do you know there's a rule around that in service desk? if you've received an email from a client that you need whether it's a request or incident... if you've had to send more than two emails or receive more than two emails-
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processes, et cetera, but are they going to support me through the transition-
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...truly support me in the operational side because if it's not ongoing, then i'm wasting my time and what's going to happen after i'm there?
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it can be really difficult because if the person that-
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...approached it has been delegated the issue- i
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just want to clarify what you're talking about with the sponsor side of things, hendricks. i made a note.
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we know that the aiu has to happen, right? business as usual. it's going to go on, but you can't just expect the consultants to come in, do the work, but-
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...they want to do this, but then they don't want the ownership of it.
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they don't want to put the resources towards it. and that's where my red flags go up.
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oh god, i think i'm going to have to do the same. i just googled that. oh my god.
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it's not just a class. it's not. this thing is so much more.
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rob! come on! anzac, australia, new zealand, army corps, get with a boy.
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payroll. and i know a lot of people probably think that not paying the government's a really good idea, but not the pullback is they don't actually get. get-
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just getting hundreds of calls about password resets and-
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when it goes wrong... when the emotional stuff kicks in-
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...just the base. we know that things stuff up, okay. that is the nature of the base. but it's-
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support for this episode of, i hear of sherlock everywhere, is made possible by the west express, the premier publisher of books about sherlock holmes and his world.
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his upcoming novel, rogues gallery, is the latest in the sebastian mccabe-jeff cody series.
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and the baker street journal, the leading publication of sherlockian scholarship
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since 1946 subscriptions available at bakerstreetjournal.com.
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fabulous new sponsors, including dan andriacco.
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and you can learn more about him as we just mentioned at his blog which is danandriacco.com. d-a-n-a-n-d-r-i-a-c-c-o.
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i hope it's not eight. that would mean i missed all eight. i just prefer to miss the first thing.
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still going, is it the internet? yeah. all those social networks. we are... i hear of sherlock-
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...or if you don't feel like spelling on your phone because i've never been able to spell with numbers.
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well, a lot's been going on in the news lately and i know there's a big, big topic, but before we get to that.
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you know, i was in the neighborhood and i was listening for it and i could not.
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i was so close and i just couldn't hear anything.
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they're using silencers now. oh. yeah.
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ear to the ground my friend but you got to watch out for those cable cars if you do that. ow!
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