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They adapt, and they resolve even the most sophisticated issues, providing customers and employees with real solutions, not responses, not deflections.\n\nPowered by Agentic AI, they're capable of resolving issues autonomously without scripting or training.\n\nImagine a customer reaches out to their bank about a missing credit card reward.\n\nThe customer is saving up for a family trip, so every reward matters.\n\nInstead of just providing a generic answer, our AI agent proactively investigates the issue.\n\nUsing adaptive reasoning, it crosschecks past transactions, scans company policies, and applies the missing reward all on its own. And here's the best part. It doesn't require you to build or maintain complex workflows.\n\nOther vendors might claim their AI agents are easy to set up, but actually leave you tangled in endless configurations.\n\nAll hype, no performance.\n\nWith our AI agent builder, you just describe your business procedures, and the AI will build out the conversation flow for you without any scripting or training.\n\nReasoning controls give you real time visibility into your AI agent's thinking. Now you can see exactly how your AI interprets customer requests, makes decisions, and responds to inquiries, and why it chooses certain responses.\n\nSo you can refine its behaviors, set the guardrails and the boundaries, and ensure it operates exactly how you need it to, providing you with an AI agent that's not just powerful but can be held accountable.\n\nThat's the power of Zendesk AI agents.","potentialAction":{"@type":"SeekToAction","target":"https://www.zendesk.com/service/ai/ai-agents/?wtime={seek_to_second_number}","startOffset-input":"required name=seek_to_second_number"}}</script><script class="w-json-ld" id="w-json-ldwistia_145" type="application/ld+json">{"@context":"http://schema.org/","@id":"https://fast.wistia.net/embed/iframe/98adj13z28","@type":"VideoObject","duration":"PT1M57S","name":"Zendesk AI Agents - The Most Autonomous AI Agents for Service","thumbnailUrl":"https://embed-ssl.wistia.com/deliveries/eb9c83a1df99dbeadf635e6061a91dac.jpg?image_crop_resized=1920x1080","embedUrl":"https://fast.wistia.net/embed/iframe/98adj13z28","uploadDate":"2025-06-11T00:56:56.000Z","description":"a Marketing embeds video","contentUrl":"https://embed-ssl.wistia.com/deliveries/8078352ef771277b80423f3526a867500a2ffce9.m3u8","transcript":"Meet the next generation of AI agents from Zendesk. Our AI agents don't just process tasks. They reason. They learn. They adapt, and they resolve even the most sophisticated issues, providing customers and employees with real solutions, not responses, not deflections.\n\nPowered by Agentic AI, they're capable of resolving issues autonomously without scripting or training.\n\nImagine a customer reaches out to their bank about a missing credit card reward.\n\nThe customer is saving up for a family trip, so every reward matters.\n\nInstead of just providing a generic answer, our AI agent proactively investigates the issue.\n\nUsing adaptive reasoning, it crosschecks past transactions, scans company policies, and applies the missing reward all on its own. And here's the best part. 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Now you can see exactly how your AI interprets customer requests, makes decisions, and responds to inquiries, and why it chooses certain responses.\n\nSo you can refine its behaviors, set the guardrails and the boundaries, and ensure it operates exactly how you need it to, providing you with an AI agent that's not just powerful but can be held accountable.\n\nThat's the power of Zendesk AI agents.","potentialAction":{"@type":"SeekToAction","target":"https://www.zendesk.com/service/ai/ai-agents/?wtime={seek_to_second_number}","startOffset-input":"required name=seek_to_second_number"}}</script><meta content="width=device-width" name="viewport"/><title>AI Agents — The Most Autonomous AI Powered Bots in CX</title><meta content="IE=edge,chrome=1" http-equiv="X-UA-Compatible"/><link href="https://gmpg.org/xfn/11" rel="profile"/><meta content="2q8u-0_6HxJZdS7l7LYlf-WDEYwIPvdJ_XVujkTFNCY" name="google-site-verification"/><meta content="0280b3893b4fa7c8bbe9bc24ef61756c9dccec97" name="naver-site-verification"/><link href="data:image/svg+xml;base64,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" rel="shortcut icon"/><meta content="Enhance customer service with Zendesk AI agents: automate tasks, customize bots, and gain insights to boost performance. 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aspect-ratio: 200/150; background-color: #808080; box-sizing: border-box;"></div></span></span><div class="wistia_embed wistia_async_98adj13z28 popover=true popoverContent=link popoverOverlayOpacity=0.8 popoverSize=1520x855 wistia_embed_initialized" id="wistia-98adj13z28-2"><div class="wistia_click_to_play" id="wistia_56.thumb_container" style="position:relative"><button aria-label="Play video" class="Linkstyle__LinkRoot-sc-1n8u9ej-6 bmHvKu Buttonstyle__ButtonRoot-sc-yyucvh-2 DHVbU PlayButtonstyle__PlayButtonRoot-sc-1liqpzx-0 bqGXEY VideoLinkstyle__BlockPlayButton-sc-n9e5hs-2 cGufbz" data-interaction-type="button-play"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ"><span class="Buttonstyle__ButtonString-sc-yyucvh-1 ibvzvL"><svg fill="currentColor" height="48" style="padding-left:2px" viewbox="0 0 48 48" width="48" xmlns="http://www.w3.org/2000/svg"><path d="M36 24 15 13v22z" fill="currentColor"></path></svg></span></span></button></div></div></div></div></div></div><div class="StyledGrid-sc-oxgg5i-0 jdUzaL Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU"><div aria-label="body-promo" class="sc-30ce2052-0 NCyqh" data-aem-id="aem.components.Promo" data-cookie-name="false" data-location="body" id="promo-1187760491" role="complementary"><div class="sc-30ce2052-1 CcnXy"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><div alt="" aria-hidden="true" class="vuegen-placeholder" data-alt="" data-original-height="150" data-original-width="200" style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0; aspect-ratio: 200/150; background-color: #808080; box-sizing: border-box;"></div></span><div alt="" class="vuegen-placeholder" data-alt="" data-nimg="intrinsic" data-original-height="150" data-original-width="200" style="width:0;height:0;max-height:100%;position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;min-width:100%;max-width:100%;min-height:100%;object-fit:contain; aspect-ratio: 200/150; background-color: #808080; box-sizing: border-box;"></div></span></span></div><div class="sc-30ce2052-3 hApfOe"><h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 hJGCfI">Zendesk named a Leader in the 2025 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center</h2></div><div class="sc-30ce2052-4 bLnLIT"><div class="LinkGroupstyle__LinkGroupRoot-sc-e6je4r-0 eCTgYG"><a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 bBfmrP Buttonstyle__ButtonRoot-sc-yyucvh-2 gznzIC" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="button-primary" href="https://www.zendesk.com/campaigns/gartner-mq-crm-2025/"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ"><span class="Buttonstyle__ButtonString-sc-yyucvh-1 ibvzvL">Read the report</span></span></a></div></div></div></div></div></div></section><section class="sc-eaacb07a-10 fHwXdu active" data-aem-id="aem.components.Base" data-nmw-id="global.Base" id="teaser-67aefd568d"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 jdUzaL Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 esCANC Gridstyle__Row-sc-1aci9ft-1 fCsxgZ sc-eaacb07a-8 gBmiff" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bgTuLB Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 sc-eaacb07a-11 bNYnnn fZCNJI" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO" data-aem-id="aem.components.Heading" id="title-c19558ef8b">Benefits<h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja" data-aem-id="aem.components.Heading" id="title-0e7c870fcc">Make customer service your competitive edge</h2></p></div></div></div><div class="StyledGrid-sc-oxgg5i-0 jdUzaL Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledGrid-sc-oxgg5i-0 jdUzaL Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb" data-aem-id="aem.components.Grid" data-garden-id="grid.grid" data-garden-version="8.76.2" id="grid-1203601709"><div class="StyledRow-sc-xjsdg1-0 bpHuSy Gridstyle__Row-sc-1aci9ft-1 fCsxgZ" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hRVmyr Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-12jokda-2 fOIWOy" data-aem-id="aem.components.Card" id="card-507474326"><div class="Cardstyle__CardMedia-sc-12jokda-0 gNCwDN"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;max-width:100%"><div alt="" aria-hidden="true" class="vuegen-placeholder" data-alt="" data-original-height="150" data-original-width="200" style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px; aspect-ratio: 200/150; background-color: #808080; box-sizing: border-box;"></div></span><div alt="" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="" data-nimg="intrinsic" data-original-height="0" data-original-width="0" id="image-a46a065c2c" style="position:absolute;inset:0px;box-sizing:border-box;padding:0px;border:medium;margin:auto;display:block;width:0px;height:0px;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover; background-color: #808080; box-sizing: border-box;"></div></span></span></div><h3 class="Headingstyle__HeadingRoot-sc-6ks3it-0 iizbWw" data-aem-id="aem.components.Heading">Offer nonstop, personalized service</h3><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text">Deliver relevant answers instantly with AI agents that use your knowledge, policies, and systems to support customers wherever they need it.</p></div></div><div class="StyledCol-sc-inuw62-0 hRVmyr Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-12jokda-2 fOIWOy" data-aem-id="aem.components.Card" id="card-1622740957"><div class="Cardstyle__CardMedia-sc-12jokda-0 gNCwDN"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;max-width:100%"><div alt="" aria-hidden="true" class="vuegen-placeholder" data-alt="" data-original-height="150" data-original-width="200" style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px; aspect-ratio: 200/150; background-color: #808080; box-sizing: border-box;"></div></span><div alt="" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="" data-nimg="intrinsic" data-original-height="0" data-original-width="0" id="image-023daeb75c" style="position:absolute;inset:0px;box-sizing:border-box;padding:0px;border:medium;margin:auto;display:block;width:0px;height:0px;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover; background-color: #808080; box-sizing: border-box;"></div></span></span></div><h3 class="Headingstyle__HeadingRoot-sc-6ks3it-0 iizbWw" data-aem-id="aem.components.Heading">Get started in minutes, not months</h3><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text">Launch your AI agent in 3 clicks with no scripting or training. Seamlessly scale support across use cases, channels, and 80+ languages.</p></div></div><div class="StyledCol-sc-inuw62-0 hRVmyr Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-12jokda-2 fOIWOy" data-aem-id="aem.components.Card" id="card-174210402"><div class="Cardstyle__CardMedia-sc-12jokda-0 gNCwDN"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;max-width:100%"><div alt="" aria-hidden="true" class="vuegen-placeholder" data-alt="" data-original-height="150" data-original-width="200" style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px; aspect-ratio: 200/150; background-color: #808080; box-sizing: border-box;"></div></span><div alt="" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="" data-nimg="intrinsic" data-original-height="0" data-original-width="0" id="image-1d8a642f37" style="position:absolute;inset:0px;box-sizing:border-box;padding:0px;border:medium;margin:auto;display:block;width:0px;height:0px;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover; background-color: #808080; box-sizing: border-box;"></div></span></span></div><h3 class="Headingstyle__HeadingRoot-sc-6ks3it-0 iizbWw" data-aem-id="aem.components.Heading">Trust every automated resolution</h3><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text">Stay in control with automatic resolution validation and built-in QA scoring for 100% of AI agent interactions — so quality never slips.</p></div></div><div class="StyledCol-sc-inuw62-0 hRVmyr Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Cardstyle__CardRoot-sc-12jokda-2 fOIWOy" data-aem-id="aem.components.Card" id="card-117001971"><div class="Cardstyle__CardMedia-sc-12jokda-0 gNCwDN"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;max-width:100%"><div alt="" aria-hidden="true" class="vuegen-placeholder" data-alt="" data-original-height="150" data-original-width="200" style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px; aspect-ratio: 200/150; background-color: #808080; box-sizing: border-box;"></div></span><div alt="" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="" data-nimg="intrinsic" data-original-height="0" data-original-width="0" id="image-d3a1d4710c" style="position:absolute;inset:0px;box-sizing:border-box;padding:0px;border:medium;margin:auto;display:block;width:0px;height:0px;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover; background-color: #808080; box-sizing: border-box;"></div></span></span></div><h3 class="Headingstyle__HeadingRoot-sc-6ks3it-0 iizbWw" data-aem-id="aem.components.Heading">Built into the Resolution Platform</h3><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text">AI agents work across your entire support stack — tickets, Copilot, knowledge, QA, and analytics — to deliver real resolutions, every time.</p></div></div></div></div></div></div></section><section class="sc-eaacb07a-10 kElqGT active" data-aem-id="aem.components.Base" data-nmw-id="global.Base" id="teaser-33ad813ffe"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 jdUzaL Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 esCANC Gridstyle__Row-sc-1aci9ft-1 fCsxgZ sc-eaacb07a-8 gBmiff" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bgTuLB Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 sc-eaacb07a-11 bNYnnn fZCNJI" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO" data-aem-id="aem.components.Heading" id="title-25f52993d9">Features<h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja" data-aem-id="aem.components.Heading" id="title-ac963a8764">Scale on the road to 80%+ automation with AI agents</h2></p></div></div></div><div class="StyledGrid-sc-oxgg5i-0 jdUzaL Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><section class="sc-eaacb07a-10 eeKctl sc-ceec712a-1 gRaSNj active" data-nmw-id="global.AccordionMedia"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 jdUzaL Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 iStgql Gridstyle__Row-sc-1aci9ft-1 fCsxgZ" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hRTLHr Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="sc-ceec712a-0 hZmFgp active"><div class="Videostyle__VideoPlayer-sc-9zd1p7-3 cqacAj"><video autoplay="" class="Videostyle__VideoRoot-sc-9zd1p7-4 bQVNBF" data-aem-id="aem.components.Video" disableremoteplayback="" id="video-1481214365" playsinline="" poster="data:," preload="metadata" tabindex="0"><template shadowrootmode="closed"><div class="videocontrols" localedir="ltr" role="none" xmlns="http://www.w3.org/1999/xhtml">
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Every response is fast, accurate, and delivered in your brand's unique tone.</p>
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</div></template><source type="video/mp4"/></video><a href="https://web-assets.zendesk.com/is/content/zendesk/GenerativeAI_AIAgents_AnimatedProductImagery__en_us1-1" style="z-index:2147483647!important;position:absolute!important;top:8px!important;left:8px!important;width:16px!important;height:16px!important;min-width:16px!important;min-height:16px!important;max-width:16px!important;max-height:16px!important" target="_blank"><div class="vuegen-placeholder" data-alt="" data-original-height="64" data-original-width="64" style="width:16px!important;height:16px!important;min-width:16px!important;min-height:16px!important;max-width:16px!important;max-height:16px!important; aspect-ratio: 64/64; background-color: #808080; box-sizing: border-box;"></div></a></div></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div aria-level="3" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" data-garden-id="accordions.header" data-garden-version="8.76.2" role="heading"><button aria-controls=":R2lke76:--panel:1" aria-expanded="false" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2" id=":R2lke76:--trigger:1" role="button" tabindex="0" type="button"><h3 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">50% — Resolve complex requests from start to finish</h3></button><svg class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC" fill="currentColor" height="24" theme="[object Object]" viewbox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" fill="currentColor" fill-rule="evenodd"></path></svg><svg aria-hidden="true" class="StyledRotateIcon-sc-hp435q-0 feueHI" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" focusable="false" height="16" theme="[object Object]" viewbox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z" fill="currentColor"></path></svg></div><section aria-hidden="true" aria-labelledby=":R2lke76:--trigger:1" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2" id=":R2lke76:--panel:1" inert=""><div class="StyledInnerPanel-sc-8nbueg-0 gxjxDP" data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2"><div class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text" id="text-b4f5361ecf"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Handle complex requests without scripting or predefined flows. Simply describe your goal and agentic AI will orchestrate the steps, work across your systems, and adapt in real time — all the way to resolution.</p>
</div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP sf-hidden"><span class="sc-fdfb305c-0 frWMUj sf-hidden" data-nmw-id="global.Image"><span class="sf-hidden" style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"></span></span></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div aria-level="3" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" data-garden-id="accordions.header" data-garden-version="8.76.2" role="heading"><button aria-controls=":R2lke76:--panel:2" aria-expanded="false" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2" id=":R2lke76:--trigger:2" role="button" tabindex="0" type="button"><h3 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">60% — Optimize every interaction</h3></button><svg class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC" fill="currentColor" height="24" theme="[object Object]" viewbox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" fill="currentColor" fill-rule="evenodd"></path></svg><svg aria-hidden="true" class="StyledRotateIcon-sc-hp435q-0 feueHI" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" focusable="false" height="16" theme="[object Object]" viewbox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z" fill="currentColor"></path></svg></div><section aria-hidden="true" aria-labelledby=":R2lke76:--trigger:2" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2" id=":R2lke76:--panel:2" inert=""><div class="StyledInnerPanel-sc-8nbueg-0 gxjxDP" data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2"><div class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text" id="text-4e1a83dbd1"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">See where your AI agent excels and where it needs improvement. With built-in QA, transparent reasoning, and the ability to fine-tune at each step, you can continuously improve accuracy and reliability — ensuring every interaction meets your standards.</p>
</div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP sf-hidden"><span class="sc-fdfb305c-0 frWMUj sf-hidden" data-nmw-id="global.Image"><span class="sf-hidden" style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"></span></span></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div aria-level="3" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" data-garden-id="accordions.header" data-garden-version="8.76.2" role="heading"><button aria-controls=":R2lke76:--panel:3" aria-expanded="false" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2" id=":R2lke76:--trigger:3" role="button" tabindex="0" type="button"><h3 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">80% — Expand what’s possible with AI</h3></button><svg class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC" fill="currentColor" height="24" theme="[object Object]" viewbox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" fill="currentColor" fill-rule="evenodd"></path></svg><svg aria-hidden="true" class="StyledRotateIcon-sc-hp435q-0 feueHI" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" focusable="false" height="16" theme="[object Object]" viewbox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z" fill="currentColor"></path></svg></div><section aria-hidden="true" aria-labelledby=":R2lke76:--trigger:3" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2" id=":R2lke76:--panel:3" inert=""><div class="StyledInnerPanel-sc-8nbueg-0 gxjxDP" data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2"><div class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text" id="text-0224bdfdba"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Unlock untapped ROI by scaling beyond your core scenarios. AI-powered insights surface high-impact opportunities — from automating trending inquiries to supporting new teams and regions —so your AI agents can achieve 80% resolution and beyond.</p>
</div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP sf-hidden"><span class="sc-fdfb305c-0 frWMUj sf-hidden" data-nmw-id="global.Image"><span class="sf-hidden" style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"></span></span></div></div></section></div></div></div></div></div></div></section></div></div></section><section class="sc-eaacb07a-10 jQNrxh active" data-aem-id="aem.components.Base" data-nmw-id="global.Base" id="teaser-33f75cfd53"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 jdUzaL Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 iWScsX Gridstyle__Row-sc-1aci9ft-1 fCsxgZ sc-eaacb07a-8 gBmiff" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gzOyup Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 sc-eaacb07a-11 bNYnnn cUIkmk" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO" data-aem-id="aem.components.Heading" id="title-d30f76fdc8">VOICE AI AGENTS<h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja" data-aem-id="aem.components.Heading" id="title-a461a27543">Transform phone support with agentic AI</h2><div class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text" id="text-68c7b09369"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Deliver natural, human-like conversations with AI agents that handle calls from start to finish — authenticating users, answering questions, and taking action through your existing workflows. No scripts. No handoffs. No hold music.</p>
</div><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 cKJYvn" data-aem-id="aem.components.LinkGroup" id="linkgroup-2000956730"><a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 gWHpup Buttonstyle__ButtonRoot-sc-yyucvh-2 jWKPZz" data-aem-id="aem.components.Button" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="button-primary" href="https://www.zendesk.com/service/voice/" id="button-69e4979938"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ"><span class="Buttonstyle__ButtonString-sc-yyucvh-1 ibvzvL">Learn more about Zendesk voice</span></span></a></div></p></div><div class="StyledCol-sc-inuw62-0 eRfJcD Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 bNYnnn" data-garden-id="grid.col" data-garden-version="8.76.2"><span class="sc-fdfb305c-0 bGqUCY" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><div alt="" aria-hidden="true" class="vuegen-placeholder" data-alt="" data-original-height="150" data-original-width="200" style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0; aspect-ratio: 200/150; background-color: #808080; box-sizing: border-box;"></div></span><div alt="" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="" data-nimg="intrinsic" data-original-height="150" data-original-width="200" id="image-6ca3d52c9a" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover; aspect-ratio: 200/150; background-color: #808080; box-sizing: border-box;"></div></span></span></div></div></div></div></section><section class="sc-eaacb07a-10 gRiYOF active" data-aem-id="aem.components.Base" data-nmw-id="global.Base" id="teaser-7282494141"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 jdUzaL Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 esCANC Gridstyle__Row-sc-1aci9ft-1 fCsxgZ sc-eaacb07a-8 gBmiff" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 bgTuLB Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 sc-eaacb07a-11 bNYnnn fZCNJI" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO" data-aem-id="aem.components.Heading" id="title-6d67934f06">What customers say</p></div></div></div><div class="StyledGrid-sc-oxgg5i-0 jdUzaL Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fEDiZ Gridstyle__Row-sc-1uhmtis-1 sc-9cc5ddc5-0 bEEqbX fiQXRn" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gFtzab Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-aem-id="aem.components.QuoteCarousel" data-garden-id="grid.col" data-garden-version="8.76.2" id="quoteCarouselWrapper" style="display:flex;justify-content:center;align-items:center;flex-wrap:wrap"><button aria-label="Previous testimonial" class="Linkstyle__LinkRoot-sc-1n8u9ej-6 hiwvjD Buttonstyle__ButtonRoot-sc-yyucvh-2 gEVcdR" data-interaction-type="button-icon-secondary"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ"><span class="Buttonstyle__ButtonString-sc-yyucvh-1 ibvzvL"><svg fill="currentColor" height="24" viewbox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="m5.052 12.85 3.549 3.55-1.202 1.202L1.798 12l5.601-5.602 1.202 1.203-3.549 3.549H21v1.7z" fill="currentColor"></path></svg></span></span></button><div class="sc-9cc5ddc5-1 bBVVXI"><div class="slick-slider sc-9cc5ddc5-7 kDMsfu slick-initialized" dir="ltr"><div class="slick-list"><div class="slick-track" style="width:11403px;opacity:1;transform:translate3d(-1267px,0px,0px)"><div aria-hidden="false" class="slick-slide slick-cloned" data-index="-1" style="width:1267px" tabindex="-1"><div><div class="sc-2aea756e-0 bcPdRA" style="width:100%;display:inline-block" tabindex="-1"><div class="sc-2aea756e-1 hoVje"><div class="sc-2aea756e-2 iHJYIj"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;position:absolute;inset:0px"><div alt="/content/dam/zendesk/content-fragments/en/customer-quotes/jigsaw" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="/content/dam/zendesk/content-fragments/en/customer-quotes/jigsaw" data-nimg="fill" data-original-height="0" data-original-width="0" style="position:absolute;inset:0px;box-sizing:border-box;padding:0px;border:medium;margin:auto;display:block;width:0px;height:0px;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain; background-color: #808080; box-sizing: border-box;"></div></span></span></div><div class="sc-2aea756e-4 djAFtY"><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure">35<span class="stat-char">%</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">Reduced overall ticket volume</p></p></div><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure">20<span class="stat-char">%</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">Reduced response time</p></p></div></div></div><div class="sc-2aea756e-5 huyTRv"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“We had our AI agent up and running in no time and we’re improving it on a daily basis. And I feel confident that it gives customers the right answer.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">James Billett<p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Customer Experience Manager at Jigsaw</p></p></div></div><a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 AxTpz" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="link-primary" href="https://www.zendesk.com/customer/jigsaw/"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Read customer story</span></a></cite></div></div></div></div></div></div><div aria-hidden="false" class="slick-slide slick-active slick-current" data-index="0" style="outline:none;width:1267px" tabindex="-1"><div><div class="sc-2aea756e-0 bcPdRA" style="width:100%;display:inline-block" tabindex="-1"><div class="sc-2aea756e-1 hoVje"><div class="sc-2aea756e-2 iHJYIj"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;position:absolute;inset:0px"><div alt="/content/dam/zendesk/content-fragments/en/customer-quotes/hello-sugar" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="/content/dam/zendesk/content-fragments/en/customer-quotes/hello-sugar" data-nimg="fill" data-original-height="0" data-original-width="0" style="position:absolute;inset:0px;box-sizing:border-box;padding:0px;border:medium;margin:auto;display:block;width:0px;height:0px;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain; background-color: #808080; box-sizing: border-box;"></div></span></span></div><div class="sc-2aea756e-4 djAFtY"><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure">66<span class="stat-char">%</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">Automation rate</p></p></div><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure"><span class="stat-char">$</span>14<span class="stat-char">k</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">Monthly savings</p></p></div></div></div><div class="sc-2aea756e-5 huyTRv"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“We currently have 81 salons and are going to grow to 160 this year–without growing our reception staff. And with automation, we’re able to do that while offering way better CX and getting higher reviews.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Austin Towns<p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Chief Technology Officer</p></p></div></div><a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 AxTpz" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="link-primary" href="https://www.zendesk.com/customer/hello-sugar/"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Read customer story</span></a></cite></div></div></div></div></div></div><div aria-hidden="false" class="slick-slide" data-index="1" style="outline:none;width:1267px" tabindex="-1"><div><div class="sc-2aea756e-0 bcPdRA" style="width:100%;display:inline-block" tabindex="-1"><div class="sc-2aea756e-1 hoVje"><div class="sc-2aea756e-2 iHJYIj"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;position:absolute;inset:0px"><div alt="/content/dam/zendesk/content-fragments/en/customer-quotes/motel" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="/content/dam/zendesk/content-fragments/en/customer-quotes/motel" data-nimg="fill" data-original-height="0" data-original-width="0" style="position:absolute;inset:0px;box-sizing:border-box;padding:0px;border:medium;margin:auto;display:block;width:0px;height:0px;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain; background-color: #808080; box-sizing: border-box;"></div></span></span></div><div class="sc-2aea756e-4 djAFtY"><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure">50<span class="stat-char">%</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">reduction in ticket volume</p></p></div><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure">9.44<span class="stat-char">%</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">increase in CSAT</p></p></div></div></div><div class="sc-2aea756e-5 huyTRv"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“Quick solutions – like answers given by the AI agent – help free up our agents to spend more time with customers that need tailored help for more in-depth queries.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Lucy Hussey<p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Customer Service Manager at Motel Rocks</p></p></div></div><a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 AxTpz" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="link-primary" href="https://www.zendesk.com/customer/motel-rocks/"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Read customer story</span></a></cite></div></div></div></div></div></div><div aria-hidden="false" class="slick-slide" data-index="2" style="outline:none;width:1267px" tabindex="-1"><div><div class="sc-2aea756e-0 bcPdRA" style="width:100%;display:inline-block" tabindex="-1"><div class="sc-2aea756e-1 hoVje"><div class="sc-2aea756e-2 iHJYIj"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;position:absolute;inset:0px"><div alt="/content/dam/zendesk/content-fragments/en/customer-quotes/lush" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="/content/dam/zendesk/content-fragments/en/customer-quotes/lush" data-nimg="fill" data-original-height="0" data-original-width="0" style="position:absolute;inset:0px;box-sizing:border-box;padding:0px;border:medium;margin:auto;display:block;width:0px;height:0px;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain; background-color: #808080; box-sizing: border-box;"></div></span></span></div><div class="sc-2aea756e-4 djAFtY"><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure"><span class="stat-char">$</span>434<span class="stat-char">k</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">Annual cost savings</p></p></div><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure">93<span class="stat-char">%</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">CSAT</p></p></div></div></div><div class="sc-2aea756e-5 huyTRv"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“It was the busiest Christmas the digital team ever had and we’d just migrated our website. Having Zendesk as a stable force at that point meant we could identify any potential customer issues and quickly get those rectified.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Naomi Rankin<p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Global CX Manager</p></p></div></div><a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 AxTpz" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="link-primary" href="https://www.zendesk.com/customer/lush/"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Read customer story</span></a></cite></div></div></div></div></div></div><div aria-hidden="false" class="slick-slide" data-index="3" style="outline:none;width:1267px" tabindex="-1"><div><div class="sc-2aea756e-0 bcPdRA" style="width:100%;display:inline-block" tabindex="-1"><div class="sc-2aea756e-1 hoVje"><div class="sc-2aea756e-2 iHJYIj"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;position:absolute;inset:0px"><div alt="/content/dam/zendesk/content-fragments/en/customer-quotes/jigsaw" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="/content/dam/zendesk/content-fragments/en/customer-quotes/jigsaw" data-nimg="fill" data-original-height="0" data-original-width="0" style="position:absolute;inset:0px;box-sizing:border-box;padding:0px;border:medium;margin:auto;display:block;width:0px;height:0px;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain; background-color: #808080; box-sizing: border-box;"></div></span></span></div><div class="sc-2aea756e-4 djAFtY"><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure">35<span class="stat-char">%</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">Reduced overall ticket volume</p></p></div><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure">20<span class="stat-char">%</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">Reduced response time</p></p></div></div></div><div class="sc-2aea756e-5 huyTRv"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“We had our AI agent up and running in no time and we’re improving it on a daily basis. And I feel confident that it gives customers the right answer.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">James Billett<p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Customer Experience Manager at Jigsaw</p></p></div></div><a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 AxTpz" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="link-primary" href="https://www.zendesk.com/customer/jigsaw/"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Read customer story</span></a></cite></div></div></div></div></div></div><div aria-hidden="false" class="slick-slide slick-cloned" data-index="4" style="width:1267px" tabindex="-1"><div><div class="sc-2aea756e-0 bcPdRA" style="width:100%;display:inline-block" tabindex="-1"><div class="sc-2aea756e-1 hoVje"><div class="sc-2aea756e-2 iHJYIj"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;position:absolute;inset:0px"><div alt="/content/dam/zendesk/content-fragments/en/customer-quotes/hello-sugar" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="/content/dam/zendesk/content-fragments/en/customer-quotes/hello-sugar" data-nimg="fill" data-original-height="0" data-original-width="0" style="position:absolute;inset:0px;box-sizing:border-box;padding:0px;border:medium;margin:auto;display:block;width:0px;height:0px;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain; background-color: #808080; box-sizing: border-box;"></div></span></span></div><div class="sc-2aea756e-4 djAFtY"><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure">66<span class="stat-char">%</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">Automation rate</p></p></div><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure"><span class="stat-char">$</span>14<span class="stat-char">k</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">Monthly savings</p></p></div></div></div><div class="sc-2aea756e-5 huyTRv"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“We currently have 81 salons and are going to grow to 160 this year–without growing our reception staff. And with automation, we’re able to do that while offering way better CX and getting higher reviews.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Austin Towns<p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Chief Technology Officer</p></p></div></div><a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 AxTpz" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="link-primary" href="https://www.zendesk.com/customer/hello-sugar/"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Read customer story</span></a></cite></div></div></div></div></div></div><div aria-hidden="false" class="slick-slide slick-cloned" data-index="5" style="width:1267px" tabindex="-1"><div><div class="sc-2aea756e-0 bcPdRA" style="width:100%;display:inline-block" tabindex="-1"><div class="sc-2aea756e-1 hoVje"><div class="sc-2aea756e-2 iHJYIj"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;position:absolute;inset:0px"><div alt="/content/dam/zendesk/content-fragments/en/customer-quotes/motel" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="/content/dam/zendesk/content-fragments/en/customer-quotes/motel" data-nimg="fill" data-original-height="0" data-original-width="0" style="position:absolute;inset:0px;box-sizing:border-box;padding:0px;border:medium;margin:auto;display:block;width:0px;height:0px;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain; background-color: #808080; box-sizing: border-box;"></div></span></span></div><div class="sc-2aea756e-4 djAFtY"><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure">50<span class="stat-char">%</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">reduction in ticket volume</p></p></div><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure">9.44<span class="stat-char">%</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">increase in CSAT</p></p></div></div></div><div class="sc-2aea756e-5 huyTRv"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“Quick solutions – like answers given by the AI agent – help free up our agents to spend more time with customers that need tailored help for more in-depth queries.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Lucy Hussey<p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Customer Service Manager at Motel Rocks</p></p></div></div><a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 AxTpz" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="link-primary" href="https://www.zendesk.com/customer/motel-rocks/"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Read customer story</span></a></cite></div></div></div></div></div></div><div aria-hidden="false" class="slick-slide slick-cloned" data-index="6" style="width:1267px" tabindex="-1"><div><div class="sc-2aea756e-0 bcPdRA" style="width:100%;display:inline-block" tabindex="-1"><div class="sc-2aea756e-1 hoVje"><div class="sc-2aea756e-2 iHJYIj"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;position:absolute;inset:0px"><div alt="/content/dam/zendesk/content-fragments/en/customer-quotes/lush" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="/content/dam/zendesk/content-fragments/en/customer-quotes/lush" data-nimg="fill" data-original-height="0" data-original-width="0" style="position:absolute;inset:0px;box-sizing:border-box;padding:0px;border:medium;margin:auto;display:block;width:0px;height:0px;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain; background-color: #808080; box-sizing: border-box;"></div></span></span></div><div class="sc-2aea756e-4 djAFtY"><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure"><span class="stat-char">$</span>434<span class="stat-char">k</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">Annual cost savings</p></p></div><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure">93<span class="stat-char">%</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">CSAT</p></p></div></div></div><div class="sc-2aea756e-5 huyTRv"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“It was the busiest Christmas the digital team ever had and we’d just migrated our website. Having Zendesk as a stable force at that point meant we could identify any potential customer issues and quickly get those rectified.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Naomi Rankin<p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Global CX Manager</p></p></div></div><a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 AxTpz" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="link-primary" href="https://www.zendesk.com/customer/lush/"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Read customer story</span></a></cite></div></div></div></div></div></div><div aria-hidden="false" class="slick-slide slick-cloned" data-index="7" style="width:1267px" tabindex="-1"><div><div class="sc-2aea756e-0 bcPdRA" style="width:100%;display:inline-block" tabindex="-1"><div class="sc-2aea756e-1 hoVje"><div class="sc-2aea756e-2 iHJYIj"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;position:absolute;inset:0px"><div alt="/content/dam/zendesk/content-fragments/en/customer-quotes/jigsaw" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="/content/dam/zendesk/content-fragments/en/customer-quotes/jigsaw" data-nimg="fill" data-original-height="0" data-original-width="0" style="position:absolute;inset:0px;box-sizing:border-box;padding:0px;border:medium;margin:auto;display:block;width:0px;height:0px;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain; background-color: #808080; box-sizing: border-box;"></div></span></span></div><div class="sc-2aea756e-4 djAFtY"><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure">35<span class="stat-char">%</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">Reduced overall ticket volume</p></p></div><div class="Statstyle__StatRoot-sc-14impar-0 cynrmP sc-2aea756e-3 gMtiUo"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja stat-figure">20<span class="stat-char">%</span><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH stat-headline">Reduced response time</p></p></div></div></div><div class="sc-2aea756e-5 huyTRv"><div class="sc-f3b8ab07-0 htnqeb"><div><blockquote class="Headingstyle__HeadingRoot-sc-150xww-0 hjhrRE sc-f3b8ab07-2 NmRiR">“We had our AI agent up and running in no time and we’re improving it on a daily basis. And I feel confident that it gives customers the right answer.”</blockquote><cite class="sc-f3b8ab07-3 kDPcGw"><div class="sc-f3b8ab07-5 cFKyCJ"><div><p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">James Billett<p class="Textstyle__TextRoot-sc-c9um69-0 DbJtH sc-f3b8ab07-4 YeHai">Customer Experience Manager at Jigsaw</p></p></div></div><a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 gmtpxB eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 AxTpz" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="link-primary" href="https://www.zendesk.com/customer/jigsaw/"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Read customer story</span></a></cite></div></div></div></div></div></div></div></div></div></div><button aria-label="Next testimonial" class="Linkstyle__LinkRoot-sc-1n8u9ej-6 hiwvjD Buttonstyle__ButtonRoot-sc-yyucvh-2 gEVcdR" data-interaction-type="button-icon-secondary"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ"><span class="Buttonstyle__ButtonString-sc-yyucvh-1 ibvzvL"><svg fill="currentColor" height="24" viewbox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path d="M18.948 11.15 15.399 7.6l1.202-1.202L22.202 12l-5.601 5.6-1.202-1.202 3.549-3.549H3v-1.7z" fill="currentColor"></path></svg></span></span></button><div class="sc-9cc5ddc5-2 dslmNC"><nav class="sc-9cc5ddc5-4 zuTmd sf-hidden"></nav><nav class="sc-9cc5ddc5-5 eIvDfb"><button aria-label="undefined testimonial" class="Linkstyle__LinkRoot-sc-1n8u9ej-6 deJCvY sc-9cc5ddc5-6 dvSxGY" data-interaction-type="link-primary"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image" style="height:56px;position:relative"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0px;margin:0px;padding:0px;position:absolute;inset:0px"><div alt="/content/dam/zendesk/content-fragments/en/customer-quotes/hello-sugar" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="/content/dam/zendesk/content-fragments/en/customer-quotes/hello-sugar" data-nimg="fill" data-original-height="0" data-original-width="0" style="position:absolute;inset:0px;box-sizing:border-box;padding:0px;border:medium;margin:auto;display:block;width:0px;height:0px;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain; 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background-color: #808080; box-sizing: border-box;"></div></span></span></span></button></nav></div><div aria-atomic="true" aria-live="polite" class="liveregion" style="display:none"></div></div></div></div></div></section><section class="sc-eaacb07a-10 jQNrxh active" data-aem-id="aem.components.Base" data-nmw-id="global.Base" id="teaser-2ea49edeae"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 jdUzaL Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 iWScsX Gridstyle__Row-sc-1aci9ft-1 fCsxgZ sc-eaacb07a-8 gBmiff" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iKzht Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 sc-eaacb07a-11 bNYnnn kpGWCr" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Headingstyle__HeadingRoot-sc-6ks3it-0 cQiVKO" data-aem-id="aem.components.Heading" id="title-170267614d">AI AGENTS FOR EMPLOYEE SERVICE<h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja" data-aem-id="aem.components.Heading" id="title-0e1ba73adb">Put AI agents to work for your employees</h2><div class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text" id="text-da22ed8412"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Resolve employee requests on the spot — from resetting passwords to updating benefits. AI agents handle HR, IT, and workplace needs end-to-end, following your policies so your teams can focus on high-impact work.</p>
</div><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 cKJYvn" data-aem-id="aem.components.LinkGroup" id="linkgroup-374123299"><a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 gWHpup Buttonstyle__ButtonRoot-sc-yyucvh-2 jWKPZz" data-aem-id="aem.components.Button" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="button-primary" href="https://www.zendesk.com/employee-service/" id="button-38f65f8d79"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ"><span class="Buttonstyle__ButtonString-sc-yyucvh-1 ibvzvL">Learn more</span></span></a></div></p></div><div class="StyledCol-sc-inuw62-0 bHGkdj Gridstyle__Col-sc-1aci9ft-2 dwVXU sc-eaacb07a-0 bNYnnn" data-garden-id="grid.col" data-garden-version="8.76.2"><span class="sc-fdfb305c-0 bGqUCY" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><div alt="" aria-hidden="true" class="vuegen-placeholder" data-alt="" data-original-height="150" data-original-width="200" style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0; aspect-ratio: 200/150; background-color: #808080; box-sizing: border-box;"></div></span><div alt="" class="vuegen-placeholder" data-aem-id="aem.components.Image" data-alt="" data-nimg="intrinsic" data-original-height="150" data-original-width="200" id="image-56b5a88ff7" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover; aspect-ratio: 200/150; background-color: #808080; box-sizing: border-box;"></div></span></span></div></div></div></div></section><section class="sc-eaacb07a-10 fHwXdu active" data-aem-id="aem.components.Base" data-nmw-id="global.Base" id="teaser-6cbc26634a"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 jdUzaL Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledGrid-sc-oxgg5i-0 jdUzaL Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb" data-aem-id="aem.components.Grid" data-garden-id="grid.grid" data-garden-version="8.76.2" id="grid-1994529187"><div class="StyledRow-sc-xjsdg1-0 bpHuSy Gridstyle__Row-sc-1aci9ft-1 fCsxgZ" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hFBMpy Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-6ks3it-0 fvbpja" data-aem-id="aem.components.Heading" id="title-3ddf6a5568">Frequently asked questions</h2></div><div class="StyledCol-sc-inuw62-0 LPdqu Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"></div><div class="StyledCol-sc-inuw62-0 kBeaIC Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledAccordion-sc-niv9ic-0 dgZvap Accordionstyle__AccordionRoot-sc-1baakjb-1 jCbaFI" data-aem-id="aem.components.Accordion" data-garden-id="accordions.accordion" data-garden-version="8.76.2"><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 fhlBgv" data-garden-id="accordions.section" data-garden-version="8.76.2"><div aria-level="3" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" data-garden-id="accordions.header" data-garden-version="8.76.2" role="heading"><button aria-controls=":Rvku76:--panel:0" aria-expanded="true" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2" id=":Rvku76:--trigger:0" role="button" tabindex="0" type="button"><h3 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">What is agentic AI?</h3></button><svg class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC" fill="currentColor" height="24" theme="[object Object]" viewbox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" fill="currentColor" fill-rule="evenodd"></path></svg><svg aria-hidden="true" class="StyledRotateIcon-sc-hp435q-0 iWukHM" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" focusable="false" height="16" theme="[object Object]" viewbox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z" fill="currentColor"></path></svg></div><section aria-hidden="false" aria-labelledby=":Rvku76:--trigger:0" class="StyledPanel-sc-1piryze-0 ktrbNb Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2" id=":Rvku76:--panel:0"><div class="StyledInnerPanel-sc-8nbueg-0 gxjxDP" data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2"><div class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text" id="text-3f60d97653"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Agentic AI is the technology that powers Zendesk AI agents. Unlike task-based bots that follow predefined scripts, <a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 bOjQPf" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="link-inline" href="https://www.zendesk.com/blog/zip2-enter-your-resolution-era-with-zendesks-agentic-ai/" rel="noopener noreferrer" target="_blank"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">agentic AI</span><svg aria-label="(opens in a new tab)" class="StyledExternalIcon-sc-16oz07e-0 heVnvL" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" focusable="false" height="12" role="img" theme="[object Object]" viewbox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg"><path d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5" fill="none" stroke="currentColor" stroke-linecap="round"></path></svg></a> makes it possible for AI agents to reason across problems, make decisions, and adapt as the conversation evolves - all the way to resolution. They remain dynamic, all while staying within your business policies.</p>
</div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP sf-hidden"></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div aria-level="3" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" data-garden-id="accordions.header" data-garden-version="8.76.2" role="heading"><button aria-controls=":Rvku76:--panel:1" aria-expanded="false" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2" id=":Rvku76:--trigger:1" role="button" tabindex="0" type="button"><h3 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">What AI models power Zendesk AI agents?</h3></button><svg class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC" fill="currentColor" height="24" theme="[object Object]" viewbox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" fill="currentColor" fill-rule="evenodd"></path></svg><svg aria-hidden="true" class="StyledRotateIcon-sc-hp435q-0 feueHI" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" focusable="false" height="16" theme="[object Object]" viewbox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z" fill="currentColor"></path></svg></div><section aria-hidden="true" aria-labelledby=":Rvku76:--trigger:1" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2" id=":Rvku76:--panel:1" inert=""><div class="StyledInnerPanel-sc-8nbueg-0 gxjxDP" data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2"><div class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text" id="text-c471ca7533"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">AI agents use Generative AI and Zendesk proprietary intent models. When combined, they provide the most accurate, high-functioning, human-like experience.</p>
</div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP sf-hidden"></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div aria-level="3" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" data-garden-id="accordions.header" data-garden-version="8.76.2" role="heading"><button aria-controls=":Rvku76:--panel:2" aria-expanded="false" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2" id=":Rvku76:--trigger:2" role="button" tabindex="0" type="button"><h3 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">What channels can I use Zendesk AI agents on?</h3></button><svg class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC" fill="currentColor" height="24" theme="[object Object]" viewbox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" fill="currentColor" fill-rule="evenodd"></path></svg><svg aria-hidden="true" class="StyledRotateIcon-sc-hp435q-0 feueHI" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" focusable="false" height="16" theme="[object Object]" viewbox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z" fill="currentColor"></path></svg></div><section aria-hidden="true" aria-labelledby=":Rvku76:--trigger:2" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2" id=":Rvku76:--panel:2" inert=""><div class="StyledInnerPanel-sc-8nbueg-0 gxjxDP" data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2"><div class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text" id="text-03d2144139"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">AI agents work across social, web, mobile, voice, and email channels.</p>
</div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP sf-hidden"></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div aria-level="3" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" data-garden-id="accordions.header" data-garden-version="8.76.2" role="heading"><button aria-controls=":Rvku76:--panel:3" aria-expanded="false" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2" id=":Rvku76:--trigger:3" role="button" tabindex="0" type="button"><h3 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">How many languages can Zendesk AI agents support?</h3></button><svg class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC" fill="currentColor" height="24" theme="[object Object]" viewbox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" fill="currentColor" fill-rule="evenodd"></path></svg><svg aria-hidden="true" class="StyledRotateIcon-sc-hp435q-0 feueHI" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" focusable="false" height="16" theme="[object Object]" viewbox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z" fill="currentColor"></path></svg></div><section aria-hidden="true" aria-labelledby=":Rvku76:--trigger:3" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2" id=":Rvku76:--panel:3" inert=""><div class="StyledInnerPanel-sc-8nbueg-0 gxjxDP" data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2"><div class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text" id="text-a0a995df4f"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">AI agents can support 80 languages at native fluency that automatically switches based on customer input, providing your customers with a personalized experience.</p>
</div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP sf-hidden"></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div aria-level="3" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" data-garden-id="accordions.header" data-garden-version="8.76.2" role="heading"><button aria-controls=":Rvku76:--panel:4" aria-expanded="false" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2" id=":Rvku76:--trigger:4" role="button" tabindex="0" type="button"><h3 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">How much do Zendesk AI agents cost?</h3></button><svg class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC" fill="currentColor" height="24" theme="[object Object]" viewbox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" fill="currentColor" fill-rule="evenodd"></path></svg><svg aria-hidden="true" class="StyledRotateIcon-sc-hp435q-0 feueHI" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" focusable="false" height="16" theme="[object Object]" viewbox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z" fill="currentColor"></path></svg></div><section aria-hidden="true" aria-labelledby=":Rvku76:--trigger:4" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2" id=":Rvku76:--panel:4" inert=""><div class="StyledInnerPanel-sc-8nbueg-0 gxjxDP" data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2"><div class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text" id="text-14a80b3535"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">AI agents are priced by automated resolution (AR). Each Zendesk plan comes with a number of included ARs, so it’s easy to get started. Find out more <a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 bOjQPf" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="link-inline" href="https://www.zendesk.com/pricing/"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">here</span></a>. </p>
</div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP sf-hidden"></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div aria-level="3" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" data-garden-id="accordions.header" data-garden-version="8.76.2" role="heading"><button aria-controls=":Rvku76:--panel:5" aria-expanded="false" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2" id=":Rvku76:--trigger:5" role="button" tabindex="0" type="button"><h3 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">What kind of services are available?</h3></button><svg class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC" fill="currentColor" height="24" theme="[object Object]" viewbox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" fill="currentColor" fill-rule="evenodd"></path></svg><svg aria-hidden="true" class="StyledRotateIcon-sc-hp435q-0 feueHI" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" focusable="false" height="16" theme="[object Object]" viewbox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z" fill="currentColor"></path></svg></div><section aria-hidden="true" aria-labelledby=":Rvku76:--trigger:5" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2" id=":Rvku76:--panel:5" inert=""><div class="StyledInnerPanel-sc-8nbueg-0 gxjxDP" data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2"><div class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text" id="text-d828035134"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">At Zendesk, we're committed to ensuring you're set up for success. AI Expert for AI agents is the first-of-its-kind, end-to-end subscription service designed to help Zendesk customers scale intelligently, continuously improve, and unlock 80%+ automation across their support operations. Learn more <a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 bOjQPf" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="link-inline" href="https://web-assets.zendesk.com/pdf/Zendesk_Professional_Services_AI-Related.pdf" rel="noopener noreferrer" target="_blank"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">here</span><svg aria-label="(opens in a new tab)" class="StyledExternalIcon-sc-16oz07e-0 heVnvL" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" focusable="false" height="12" role="img" theme="[object Object]" viewbox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg"><path d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5" fill="none" stroke="currentColor" stroke-linecap="round"></path></svg></a> about all the AI services we offer.</p>
</div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP sf-hidden"></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div aria-level="3" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" data-garden-id="accordions.header" data-garden-version="8.76.2" role="heading"><button aria-controls=":Rvku76:--panel:6" aria-expanded="false" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2" id=":Rvku76:--trigger:6" role="button" tabindex="0" type="button"><h3 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">How do I know my data is safe with Zendesk?</h3></button><svg class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC" fill="currentColor" height="24" theme="[object Object]" viewbox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" fill="currentColor" fill-rule="evenodd"></path></svg><svg aria-hidden="true" class="StyledRotateIcon-sc-hp435q-0 feueHI" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" focusable="false" height="16" theme="[object Object]" viewbox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z" fill="currentColor"></path></svg></div><section aria-hidden="true" aria-labelledby=":Rvku76:--trigger:6" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2" id=":Rvku76:--panel:6" inert=""><div class="StyledInnerPanel-sc-8nbueg-0 gxjxDP" data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2"><div class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text" id="text-5ae3c26ee4"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">Zendesk designs with privacy, security, and compliance to protect service data with rigorous standards. Transparency builds trust, so we communicate how our technology works. We release AI models only after they meet precise accuracy levels and partner with leading tech providers to deliver tailored, high-value solutions.</p>
<p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy"><a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 bOjQPf" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="link-inline" href="https://www.zendesk.com/trust-center/#ai" rel="noopener noreferrer" target="_blank"><span class="Linkstyle__LinkText-sc-1n8u9ej-3 faVsWJ">Learn more</span><svg aria-label="(opens in a new tab)" class="StyledExternalIcon-sc-16oz07e-0 heVnvL" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" focusable="false" height="12" role="img" theme="[object Object]" viewbox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg"><path d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5" fill="none" stroke="currentColor" stroke-linecap="round"></path></svg></a></p>
</div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP sf-hidden"></div></div></section></div><div class="StyledSection-sc-v2t9bd-0 bFpvu Accordionstyle__AccordionSection-sc-1baakjb-5 jjiBuK" data-garden-id="accordions.section" data-garden-version="8.76.2"><div aria-level="3" class="StyledHeader-sc-2c6rbr-0 fACeEF Accordionstyle__AccordionHeader-sc-1baakjb-2 dKiuVc" data-garden-container-id="containers.accordion" data-garden-container-version="3.0.12" data-garden-id="accordions.header" data-garden-version="8.76.2" role="heading"><button aria-controls=":Rvku76:--panel:7" aria-expanded="false" class="StyledButton-sc-xj3hy7-0 iVybFy Accordionstyle__AccordionLabel-sc-1baakjb-3 zbGKa" data-garden-id="accordions.button" data-garden-version="8.76.2" id=":Rvku76:--trigger:7" role="button" tabindex="0" type="button"><h3 class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">What if my AI agent can't resolve an issue on its own?</h3></button><svg class="Accordionstyle__AccordionIcon-sc-1baakjb-0 jmSgYC" fill="currentColor" height="24" theme="[object Object]" viewbox="0 0 24 24" width="24" xmlns="http://www.w3.org/2000/svg"><path clip-rule="evenodd" d="m19.352 9.218-7.366 7.366-7.338-7.338L5.85 8.044l6.136 6.136 6.164-6.164z" fill="currentColor" fill-rule="evenodd"></path></svg><svg aria-hidden="true" class="StyledRotateIcon-sc-hp435q-0 feueHI" data-garden-id="accordions.rotate_icon" data-garden-version="8.76.2" focusable="false" height="16" theme="[object Object]" viewbox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="M12.688 5.61a.5.5 0 01.69.718l-.066.062-5 4a.5.5 0 01-.542.054l-.082-.054-5-4a.5.5 0 01.55-.83l.074.05L8 9.359l4.688-3.75z" fill="currentColor"></path></svg></div><section aria-hidden="true" aria-labelledby=":Rvku76:--trigger:7" class="StyledPanel-sc-1piryze-0 kfKkET Accordionstyle__AccordionPanel-sc-1baakjb-4 rJRcP" data-garden-id="accordions.panel" data-garden-version="8.76.2" id=":Rvku76:--panel:7" inert=""><div class="StyledInnerPanel-sc-8nbueg-0 gxjxDP" data-garden-id="accordions.step_inner_panel" data-garden-version="8.76.2"><div class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy" data-aem-id="aem.components.Text" id="text-a600b56b5d"><p class="Textstyle__TextRoot-sc-1qs4xfy-0 cnShMy">As part of the Resolution Platform, AI agents are seamlessly connected to your human teams. When escalation is needed, they intelligently route issues to the right team at the right time — with full context to ensure a smooth handoff, personalized response, and exceptional experience.</p>
</div><div class="Accordionstyle__AccordionMediaMobile-sc-1baakjb-6 beQAVP sf-hidden"></div></div></section></div></div></div></div></div></div></div></section><section class="sc-eaacb07a-10 fHwXdu active" data-aem-id="aem.components.Base" data-nmw-id="global.Base" id="teaser-b4b1a63db9"><div class="Containerstyle__ContainerRoot-sc-j7wtnc-0 kGHhcU sc-eaacb07a-7 kFCcyk"><div class="StyledGrid-sc-oxgg5i-0 jdUzaL Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb sc-eaacb07a-2 eEZxqt" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledGrid-sc-oxgg5i-0 jdUzaL Gridstyle__GridRoot-sc-1aci9ft-0 fYskHb" data-aem-id="aem.components.Grid" data-garden-id="grid.grid" data-garden-version="8.76.2" id="grid-1608635373"><div class="StyledRow-sc-xjsdg1-0 bpHuSy Gridstyle__Row-sc-1aci9ft-1 fCsxgZ" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 hRVmyr Gridstyle__Col-sc-1aci9ft-2 dwVXU" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 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aria-roledescription="slide" role="group" style="width:100%;display:inline-block" tabindex="-1"><a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 HofIH LinkCardstyle__LinkCardRoot-sc-1nxo9pt-2 hXiJVM" data-aem-id="aem.components.Button" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="link-primary" href="https://www.zendesk.com/blog/zip2-enter-your-resolution-era-with-zendesks-agentic-ai/" id="button-7ba337abe7"><span class="sc-fdfb305c-0 frWMUj" data-nmw-id="global.Image"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><div alt="" aria-hidden="true" class="vuegen-placeholder" data-alt="" 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xmlns="http://www.w3.org/2000/svg"><path d="M1 0h11v13H1zm3.5 4a.5.5 0 0 0 0 1h4a.5.5 0 0 0 0-1zM4 7.5a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 0-1h-3a.5.5 0 0 0-.5.5" fill="currentColor"></path><path d="M13 14V3h2v13H4v-2z" fill="currentColor"></path></svg> Article <p class="Headingstyle__HeadingRoot-sc-6ks3it-0 gUoXxH">Enter your resolution era with Zendesk’s agentic AI</p></p></div></a></div></div></div><div aria-hidden="false" class="slick-slide slick-active" data-index="1" style="outline:none;width:380px" tabindex="-1"><div><div aria-label="2 of 6" aria-roledescription="slide" role="group" style="width:100%;display:inline-block" tabindex="-1"><a class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 cbIMud eLyIGa Linkstyle__LinkRoot-sc-1n8u9ej-6 HofIH LinkCardstyle__LinkCardRoot-sc-1nxo9pt-2 hXiJVM" data-aem-id="aem.components.Button" data-garden-id="buttons.anchor" data-garden-version="8.76.2" data-interaction-type="link-primary" 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