test.csv

text,label
My Stripe payment failed. Can I use another method like bank transfer or Oxi?,REQUESTING_ALTERNATIVE_PAYMENT_METHODS
What are the options for paying for a subscription? Is it monthly or yearly?,REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY
Hi! I'm trying to switch from Stripe's recurring payments to Instamojo one-time payments for your platform.,SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP
The verification process is stuck on pending mode and won't let me try again.,SIGNUP_VERIFICATION_ISSUE

I'm trying to checkout but my card keeps getting declined. Do you have any other options like UPI or net banking?,REQUESTING_ALTERNATIVE_PAYMENT_METHODS
"When I try to open your site, it says 'cannot connect' and I've tried multiple devices. What's going on?",SITE_UNREACHABLE
Can you reverse this charge immediately? I've already called customer service and nothing has changed.,INCORRECTLY_CHARGED

"Hi, I'd like to switch from Stripe auto-renewal to Instamojo one-time payment. Can you help me with that?",SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP
"When I try to open your site, it says 'SSL connection error'. Not sure what's going on",SITE_UNREACHABLE

Can you confirm if this is part of the Diamond package or not?,EXPECTING_FREE_ACCESS

I thought I was getting free access as a valued customer. What's going on?,EXPECTING_FREE_ACCESS
Why did your app update delete all my saved login credentials?,UN_CATEGORIZED
Error message: invalid username or password. No solution yet,SIGNIN_ISSUE
Why do I have to pay full price when everyone else gets it for free?,EXPECTING_FREE_ACCESS
I've been charged multiple times and it's causing a huge problem for me. Please fix it.,INCORRECTLY_CHARGED
Can you please help me with an issue I'm having with the RideWinners app on my phone?,REQUESTING_ASSISTANCE_TO_USE_THE_RIDEWINNERS

"I'd like to continue using your platform on a one-off basis, please help me switch from Stripe auto-renewal to Instamojo.",SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP
Trying to sign in but it won't let me. Says username and password are wrong,SIGNIN_ISSUE
Can someone help me resolve my payment issue? I've been waiting for days.,PAYMENT_ISSUE
I was really happy with the previous pricing and now it's not honoring that. Can someone assist me with getting back to the old rate?,REQUESTING_OLD_LOWER_RATES
"Hi, I need more information on payment methods before I decide to keep my subscription going.",REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY
I think there was an error - got charged higher price than what's supposed to be. Can you sort it out?,MEMBER_CHARGED_AT_NON_MEMBER_HIGHER_PRICING
Why isn't LMN Corporation showing up in search results?,COMPANY_NOT_LISTING_IN_SEARCH
I'm new here and would like a welcome offer.,REQUESTING_ACTIVE_DISCOUNT_COUPON
I was really happy with the previous pricing and now it's not honoring that. Can you please help me get back to the original rate?,REQUESTING_OLD_LOWER_RATES
Can you please explain why my account is inactive after resetting my password? I've been trying to log in multiple times.,REQUESTING_OLD_LOWER_RATES
The verification process is taking too long. Please help!,SIGNUP_VERIFICATION_ISSUE
Just signed up for a free trial and was hoping you could share some information on payment details.,REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY
"When I try to log in, it says 'invalid username or password'. Not working",SIGNIN_ISSUE
How do i install ride winners on my android phone,HOW_TO_ACCESS
The email bounced back with an error message saying it's not a valid email address.,SIGNUP_VERIFICATION_ISSUE
"I got an email saying my account was suspended, can you help me figure out why?",UN_CATEGORIZED
Just ended my trial and was wondering if there are any discounts or promotions available.,REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY
My account won't let me sign in. It's saying my password is incorrect,SIGNIN_ISSUE
Can you help me with this mistake? I was charged the wrong amount and want it corrected.,MEMBER_CHARGED_AT_NON_MEMBER_HIGHER_PRICING
"I've tried contacting your support team before, but no one could help me. Please can you assist me with this issue?",REQUESTING_OLD_LOWER_RATES

Can you help me with this issue? [insert error message here],COMPANY_NOT_LISTING_IN_SEARCH

Can you confirm if this is part of the Technofunda package or not?,EXPECTING_FREE_ACCESS

I'm trying to open your site but it just gives me an SSL error message saying 'connection timed out',SITE_UNREACHABLE
"My subscription is set to auto-renew through Stripe, but I want to change it to a one-time Instamojo payment. Can someone assist?",SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP
I'm trying to access ride winners but it keeps saying 'connection timed out' and my internet is fine,SITE_UNREACHABLE

Not cool! Got billed non-member rate when I thought I had the member deal. Help me get it fixed.,MEMBER_CHARGED_AT_NON_MEMBER_HIGHER_PRICING

I'm trying to access ride winners but it keeps saying 'cannot connect' and my internet is fine. What's the deal?,SITE_UNREACHABLE

The reversal failed and now I've been charged twice. Help!,INCORRECTLY_CHARGED
I need help resolving an issue with my scheduled ride. The driver is late again.,REQUESTING_ASSISTANCE_TO_USE_THE_RIDEWINNERS
Your website is down! Can't even get the homepage loading. What's going on?,SITE_UNREACHABLE
I need help accessing ride winners on my laptop,HOW_TO_ACCESS
I need help with my order. Can I get a special offer?,REQUESTING_ACTIVE_DISCOUNT_COUPON
I was quoted a lower price when I signed up and now it's not honoring that. Please help me resolve this issue.,REQUESTING_OLD_LOWER_RATES

"My verification email was flagged as spam, can you change the sender's name?",SIGNUP_VERIFICATION_ISSUE
Why did my credit card get charged twice? That's crazy!,UN_CATEGORIZED
Uh-oh! Paid the wrong amount. Hope you can help me get it corrected.,MEMBER_CHARGED_AT_NON_MEMBER_HIGHER_PRICING
Can you please look into this? Got billed for non-member pricing despite being a Technofunda member.,MEMBER_CHARGED_AT_NON_MEMBER_HIGHER_PRICING
"My Stripe subscription is set to auto-renew, but I want to change it to a one-time Instamojo payment. How do I do that?",SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP
"My account was supposed to be frozen, but it's still active and I'm getting billed.",INCORRECTLY_CHARGED
I've been a loyal customer for 3 years and I feel like I got screwed when I lost my password. Can you please help me get the original rate?,REQUESTING_OLD_LOWER_RATES
I'm trying to decide whether to keep my subscription going. What's the price point looking like?,REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY
Error: invalid username or password. No solution found yet,SIGNIN_ISSUE
I'm trying to track stock prices but can't find JKL Ltd,COMPANY_NOT_LISTING_IN_SEARCH
Can you help me with this issue? [insert error message here],COMPANY_NOT_LISTING_IN_SEARCH
Ride Winners won't load! It says 'server not found'. Any ideas how to fix this?,SITE_UNREACHABLE
RideWinners doesn't seem to have DEF Ltd listed. What's going on?,COMPANY_NOT_LISTING_IN_SEARCH
I tried to make a payment but it didn't go through. Can you help me with an alternative method like UPI or PayUMoney?,REQUESTING_ALTERNATIVE_PAYMENT_METHODS
"I paid using Stripe, but it says 'payment failed'.",PAYMENT_ISSUE
Can someone assist me in setting up a new payment method? My card is expired and I need to update it.,REQUESTING_ASSISTANCE_TO_USE_THE_RIDEWINNERS
I'd like a 20% off coupon for being a loyal customer.,REQUESTING_ACTIVE_DISCOUNT_COUPON
"I've tried logging in multiple times, same error: invalid credentials.",SIGNIN_ISSUE

Account verification not working. Link expired after 24 hours and it won't let me try again,SIGNUP_VERIFICATION_ISSUE
I've had issues with returns. Can I get a loyalty discount?,REQUESTING_ACTIVE_DISCOUNT_COUPON

"My subscription is set to auto-renew through Stripe, but I want to change it to a one-time Instamojo payment. Can you assist?",SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP

I want to request a change in my subscription plan. How do I go about doing that?,REQUESTING_ASSISTANCE_TO_USE_THE_RIDEWINNERS

Verification not working for some reason. Can you help me with that?,SIGNUP_VERIFICATION_ISSUE

I'm new here and would like a welcome offer.,REQUESTING_ACTIVE_DISCOUNT_COUPON
I made a mistake with my payment details. Can I change them now?,PAYMENT_ISSUE
I'm having trouble signing in - keeps saying my details are incorrect,SIGNIN_ISSUE

What are the options for paying for a paid plan? Can I pay by credit card or bank transfer?,REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY

How do I access ride winners from my desktop?,HOW_TO_ACCESS

"Hi, my card doesn't work. Can I pay via another method like Mobikwik or Airtel Payments Bank?",REQUESTING_ALTERNATIVE_PAYMENT_METHODS
Just ended my trial and was hoping you could clarify what the monthly charge would be.,REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY
Can you explain why my account is saying 'expired' when it's not?,UN_CATEGORIZED
"My account verification keeps timing out, please help with that.",SIGNUP_VERIFICATION_ISSUE
I want an exclusive non-profit organization discount if possible.,REQUESTING_ACTIVE_DISCOUNT_COUPON
My Stripe payment is declined. Can I use another method like bank transfer or Oxi?,REQUESTING_ALTERNATIVE_PAYMENT_METHODS
"Hey team, can you assist me in switching from Stripe's recurring payments to Instamojo one-time payments for your platform?",SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP

"My subscription is set to auto-renew through Stripe, but I prefer the ease of Instamojo one-time payments. Please help me with this.",SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP

Can you confirm if free access is available for Diamond members?,EXPECTING_FREE_ACCESS

"Hi, can someone help me understand what I'll be paying each month if I upgrade to a paid plan?",REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY
I was quoted a lower price when I signed up and now it's not honoring that. Please help me resolve this issue?,REQUESTING_OLD_LOWER_RATES
I thought this was included with my subscription. Can you help me out?,EXPECTING_FREE_ACCESS
Can you check if there are any promotions or discounts available for me?,EXPECTING_FREE_ACCESS
RideWinners doesn't support BSE-only stocks. Is that correct?,COMPANY_NOT_LISTING_IN_SEARCH
"I've been trying to use RideWinners, but it keeps saying 'network error'. Help!",REQUESTING_ASSISTANCE_TO_USE_THE_RIDEWINNERS

Why can't I find ride winners on the play store?,HOW_TO_ACCESS
Why is Stripe not processing my payment? It's so frustrating.,PAYMENT_ISSUE

I'm trying to get this sorted out. Paid the wrong amount and want it corrected.,MEMBER_CHARGED_AT_NON_MEMBER_HIGHER_PRICING
"Hi, I'm trying to checkout but my credit card is being declined. Do you have another option like PayPal?",REQUESTING_ALTERNATIVE_PAYMENT_METHODS
Can you help me with this issue? [insert error message here],COMPANY_NOT_LISTING_IN_SEARCH
"Hi, I'm trying to checkout but my credit card is being declined. Do you have another option like PayPal?",REQUESTING_ALTERNATIVE_PAYMENT_METHODS
I'm not sure what's going on with my account. Can you help me out?,EXPECTING_FREE_ACCESS
I'm trying to track my package but your website says 'not found'.,UN_CATEGORIZED

What is the correct URL for RideWinners? Need help!,HOW_TO_ACCESS

I've been a loyal customer and would like a special offer now.,REQUESTING_ACTIVE_DISCOUNT_COUPON
"Account verification not working for me, can someone assist me?",SIGNUP_VERIFICATION_ISSUE
I want to know how to get ridewinners on my iPhone.,HOW_TO_ACCESS
"I made a payment earlier, but it still says 'processing'.",PAYMENT_ISSUE
My login is stuck and won't let me access my account,SIGNIN_ISSUE

Surprise! My bill says non-member pricing despite being a member. Any chance of a correction?,MEMBER_CHARGED_AT_NON_MEMBER_HIGHER_PRICING

Can you help me resolve this Stripe issue? I've tried everything.,PAYMENT_ISSUE
"I'm trying to make a payment, but the system is saying 'payment pending'.",PAYMENT_ISSUE
Why isn't LMN Corp showing up in search results?,COMPANY_NOT_LISTING_IN_SEARCH

I'm getting ripped off! I cancelled my subscription and yet I got charged again.,INCORRECTLY_CHARGED
Can someone please look into this issue with my order number #12345?,UN_CATEGORIZED
Can you check if there are any discounts available for Diamond members?,EXPECTING_FREE_ACCESS
"I've tried re-entering my details multiple times, still can't get past the login screen",SIGNIN_ISSUE
No GHI Industries listing on your site.,COMPANY_NOT_LISTING_IN_SEARCH
I'm having trouble getting on your website. It keeps saying 'server not found' and I've tried restarting my router. Any ideas?,SITE_UNREACHABLE
I need assistance with accessing ride winners. Is it a website or app?,HOW_TO_ACCESS
I need help canceling a subscription. How do I go about doing that?,REQUESTING_ASSISTANCE_TO_USE_THE_RIDEWINNERS
Hey I'm having trouble finding RideWinners on my phone. Can you please share the URL?,HOW_TO_ACCESS

Can someone help me understand what I'll be paying each month if I decide to continue with the service?,REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY
Why did my payment get delayed again?,PAYMENT_ISSUE
Why am I still being charged after I told your team to stop?,INCORRECTLY_CHARGED
I've been charged incorrectly due to Stripe auto-renewal. Can I switch to Instamojo one-time payments instead?,SWITCH_SUBSCRIPTION_TO_ONE_TIME_MEMBERSHIP

How do i install ride winners on my android phone,HOW_TO_ACCESS

When will I receive the refund for my cancelled order?,PAYMENT_ISSUE

I'm trying to verify but the link keeps on timing out.,SIGNUP_VERIFICATION_ISSUE
Can you please assist me in resetting my password? I forgot mine and can't get back in.,REQUESTING_ASSISTANCE_TO_USE_THE_RIDEWINNERS

My Stripe payment is declined. Can I use another method like bank transfer or Oxi?,REQUESTING_ALTERNATIVE_PAYMENT_METHODS