[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: MOVING or RETRIEVING STUDENT GRADES FROM ONE SECTION TO ANOTHER in Schoology
 keywords: student grades, move students, retrieve student grades

[Assistant]
 Keywords: schoology members, move students, retrieve student grades
 Aliases: switch students, grades,

 Overview
 Changes to student enrollments are common both at the beginning of a course's grading period and throughout the course life cycle. When students move from one section to another, instructors and system administrators may need to recover their grades from the previous section and move them to the new one.

Notes:  Grades for students that are moved to another linked section are automatically transferred to the new section. As a safeguard, it is recommended to export the grades before moving the student to the new section.

 Recovering and Moving Student Grades
 Follow these steps to recover student grades from the previous section and move them to the new one.

 Step 1. Re-enroll the student back into the old section
 Depending on your school or organization's settings, instructors may have an Add Members button in their Members area. If you have this button, add members by following these steps:

 Select the Members tab in the left menu.
 Click the Add Members button.

 Click the names of the students you need to re-enroll in the course. You can also search or browse without affecting the student you've already selected.
 Click Add Members to finish.

 If you don't have the Add Members button, your System Admin must complete re-enrollment.
 Alternatively, you can re-enroll the student from the Inactive Members area:

 Select Members on the left menu of the course profile.

Click Inactive.
Note: Depending on your school or organization's enrollments setup, you may not have the option to re-enroll from the Inactive area. Check with your Support Contact if you're unsure.

 Locate the student and click the gear icon.
 Select Re-enroll.

 Step 2. Export the course's gradebook
 To export the gradebook:

 Within the student's old course section, click Gradebook in the left menu.
 Click the menu icon (three vertical dots) in the upper-right corner and select Export.

 Select Gradebook as CSV. This spreadsheet is formatted similarly to how it is in Schoology, with the student names listed vertically and material titles along the top.

 Click Next. The CSV will automatically download.

 Step 3. Add grades to the new section
 You can either:
   Manually add the student's grades into the new course section's gradebook.
 -or-
   Use the Import feature in the gradebook to add the gradebook CSV file from the old section to the new section.

Tips for import:
 Students must be enrolled in the new course prior to import.
 Do not delete the header row in the CSV.
 Remove the rows for students you do not want to add to the new section from the CSV.

 Import Grades: Match Columns
 If you opt to import the CSV into the new course's gradebook, you will need to match the fields from the exported CSV to those in the gradebook.
 To import grades:

 Within the student's new course section, click Gradebook in the left menu.
 Click the menu icon (three vertical dots) in the upper-right corner and select Import.
 Click Choose File and select your CSV file for upload.
 Click Upload File.
 Match the columns from your CSV file to the corresponding fields in your gradebook:There are several fields available for you to match:

Name
Description

 Unique User ID
The Unique ID field in Schoology, which is often a student ID assigned in the SIS

 New Assignment
Select this option to create a new column in the gradebook, if an equivalent assignment does not already exist

 Existing Assignments
The sub-fields below Existing Assignments are the names of assignments already in the gradebook

 Once you've matched the Unique User ID and Assignments, leave the other fields blank and click Preview to continue with the import.
 Review the Student, Assignment, and Grades for import and click Confirm to complete.

 Additional Service Central Solutions you may want to read:
 Download Student Submissions in Schoology  If you have student work you would like to pass on.

 Printing Grade Reports from Schoology Gradebook You can print or save a PDF of an individual student's grade report. This will include comments made by the teacher.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: PowerSchool - Schoology grade discrepancy checklist
 keywords: Schoology, grading, categories

[Assistant]
 Keywords: Schoology Grading Sync, PowerTeacher Pro Sync, Assignment Due Date Issue, Grading Categories, Extra Credit Handling, Weighting Categories
 Aliases: Rounding Grades, Bulk Edit Schoology, Drop Lowest Grade, Grade Calculation Discrepancy

 PowerSchool Grade Passback Discrepancy Checklist
 ?     Items sync based on due date. So, if an item is associated with Q1 in Schoology with a due date in the future, it may sync with a due date that places it in Q2 in PowerSchool.
 ?     If an item does not have a due date, it will sync to the last day of the grading period to which it's associated. If no grading period is associated, it will sync to the last day of the course.
 ?     From Grade Setup in the Schoology course, select each category and ensure that the calculation method (percent or total points) matches with the way the grade is being calculated in PowerSchool.
 ?     After selecting the Grading Category, account for any "Drop Lowest" that's been selected.
 ?     In Grade Setup, please take note of whether Round Period/Final Grades is selected.
 ?     In Grade Setup, please also check to see if Weight Categories is selected. If not, all categories will be weighted equally.
 ?     In Grade Setup, please also check to see if Weight Categories are set up in Schoology and Powerschool and that they match.
 ?      From the Schoology Gradebook, select Bulk Edit from the overflow menu. Scroll through the items. Ensure that everything has a Factor of 1.0. Account for any item greater than Factor 1, and understand that a Factor of zero means that the graded item has no weight in SGY, and Factor 1 in Schoology.
 ?     In the Bulk Edit area, ensure that every item is associated with the desired category.
 ?     Please note that if there are any unused categories in PowerSchool/Schoology, there is sometimes a discrepancy with how that part of the weight is calculated. Please remove any unused categories as necessary.
 ?     Extra Credit in Schoology  is given to a student by awarding a greater number of points than the total points assignment value (such as, 105 points for an 100 point assignment). PowerSchool will accept this value and therefore Schoology will send the 105 points to PowerSchool for the given student score.

 If after checking all of these settings there are still issues, please submit a ticket with the specific information and the Help Desk will look into it and/or contact Schoology Support if necessary.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: PowerSchool Grade Sync Discrepancy Checklist & Troubleshooting
 keywords: schoology, schoology grades, troubleshooting, sync error

[Assistant]
 Keywords:  Schoology Gradebook, sync error, PowerTeacher Schoology sync, Schoology grade setup, grade passback, troubleshooting, grade discrepancy
 Aliases: Gradebook sync, passback error,

 There are a number of overlooked settings or missed steps that can lead to Schoology and PowerTeacher Pro gradebooks being out of alignment. As these steps are done on an infrequently basis, it is easy to miss one.  Please use support materials to double check yourself as you are setting up, checking grading, or troubleshooting.
 When all settings have been correctly configured and matched, assignments are added correctly and graded only in Schoology - grades should align.  If you have checked all of the items on the checklist for possible missed steps and are not finding one, please reach out to the help desk for support at x3711 or contact a digital coach.
 Please open the document below for guidance and illustrated look-fors to troubleshoot gradebook discrepancies.

 Grade Sync Troubleshooting Checklist


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Printing Grade Reports from Schoology Gradebook
 keywords: Print Grade Reports, Print Grade Reports in Schoology, Printing Grade Reports, Printing Grade Reports in Schoology

[Assistant]
 Keywords: Print Printing Grade Reports Schoology Gradebook
 Aliases:
 Print Grade Reports
 Print Grade Reports for students in your course.

 From the Gradebook, click on the 3 dots more to see the Print Reports option.

 Select the specific grading period(s) you want to include.
 Select individual students or all students.
 Click Generate Report.

 These steps will create a report of each of the students you selected.  You can then use your browser to print the report.

 Follow the Print instructions for your browser/operating system.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Reconnecting the Google Drive Assignments App in Schoology - Instructor Support
 keywords: Google Drive, Assignments, Reconnecting, schoology

[Assistant]
 Keywords: Schoology, Google Drive, Assignments, Reconnecting
 Aliases:

 Reconnecting the Google Drive Assignments App
 The quickest way to reconnect your Google Drive Assignment is to...

 Add an Assignment,
 click on the Google Drive Assignment button
 and follow the login prompts.

You do not need to save the assignment.

 The Google Drive Assignments App leverages the permission-sharing capabilities of Google Drive. A student copy of the assigned document is created when a student opens an assignment using the Google Drive Assignments App. This copy is only shared with the instructor who created the assignment and the student who opens it.
 Sometimes, errors can occur for students and instructors using this workflow because:

 A student attempts to view a file and discovers they no longer have access. A Google account and/or privileges had previously given them access to the file, but now they are using a different Google account and cannot access it.
 A student or instructor attempts to view a file and discovers they no longer have access. They are logged into Schoology but are not actually logged into a Google account.

 These errors can be resolved by logging out of the Google Drive Assignments App and logging back in. Schoology has added a link to make this process easier. This allows instructors and students to reconnect to the app with the correct Google account and load the document successfully.
 This link appears for:

 Students viewing their own documents in the My Document tab.
 Instructors viewing student documents in the In Progress tab of the assignment.
 Instructors viewing student documents in the Submissions tab of the assignment.

 If your students are encountering these issues, they can follow the steps in our article on Reconnecting the Google Drive Assignments App with Force Log Out for Students.
 If you are an instructor experiencing one of these issues while viewing student documents, use the following steps to force log out and reconnect the app:

 Step 1   Click the link in the top right corner above the document.
 This will log you out of the Google Drive Assignments App. It will not affect how students are logged in.

 Step 2  Click Connect to log in to your Google Drive account.
 This will launch a new window prompting you to log in with your Google Drive account.

Note: For instructors viewing assignments theyve created, its important to log in to the Google Drive Assignments App with the Google account that was used to create the assignment. Co-teachers and other faculty members cannot view the student copies in the In Progress or Submissions tabs because the copy is only shared with the instructor who created the assignment and the student who opens it.

 Once youve logged in, Schoology will automatically reload the document. If the document still does not load, submit a ticket to the Schoology Support team.

 If you see a personal account listed when you connect, please see this solution on how to manage multiple accounts in Chrome or use a separate browsers for each account. https://psdts.freshservice.com/support/solutions/articles/6000023094-how-to-manage-multiple-google-accounts

 Another way to accomplish this is to use this link below, after following the steps listed:
 1. Logout of all Google Sites in the Browser (Chrome).
 2. Clear Cache and Cookies
 3. Navigate back to the assignment in Schoology (you should still see the error at this point).
 4. Click this link: https://lti-submission-google.app.schoology.com/authorize/logout and log back in.
 5. This should fix the issue.

 Feedback
 10 out of 15 found this helpful


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Schoology PowerSchool Sync Status Log
 keywords: Schoology, PowerSchool, Sync, grades

[Assistant]
 Keywords: Schoology, PowerSchool, Sync, Grades
 Aliases:

 Understanding Your Status Log
 Sync States
 Your status log displays the title of each item, the date of the last successful sync (if applicable), and the Sync Status, which indicates whether or not a sync has successfully completed.

Successful    Most recent sync was completed successfully.

Error    The most recent sync attempt was unsuccessful, and the item and grade information were not transferred to your SIS gradebook. Click View Error to see the error message and take action to address the issue before re-attempting the sync.

Queued    The item is still in process of syncing to your gradebook, and has not yet completed successfully nor encountered an error. No action is required while the item is queued.

Not Yet Synced
 A sync has not occurred on this item since you created it and should sync during the next scheduled daily system wide sync if you have added grades. Check the following day. *Communicate with students that grades place in Schoology can take 24 hours before they show in PowerSchool.
 You can also click Sync Changes to begin the sync manually, but we recommend letting the system wide sync happen.  Sync Changes are NOT always seen immediately and can take up to 5 hours to see the changes in PowerSchool.

 Error Messages
 If an error has occurred during the sync, a red dot displays on the Sync Grades tab the next time you load the page.

 Alternatively, if you sync from the Gradebook, you will see a red dot over the clipboard icon.

 Click Sync Status in the SIS app, or click the Clipboard icon in your Gradebook to view your status log.

 Your status log displays the name of the item, the date of the last successful sync (if applicable), the current sync status, and any errors that may have occurred.

 If an item's sync status says Error, click View Error to the right of the Sync button in your Sync Status to view the error message.

 Error Messages and Solutions
 Error: A category is required. To sync, first assign a category to this assignment, then sync again.
 Solution: Adjust your mapping or create a new grading category on the Configuration page of your Teacher App.
 Common eSchool Errors
 Error: "This assignment cannot be synced. A change has been detected in the SIS. To sync, first delete this assignment in eSchoolPlus, then sync again.
 Solution: The assignment was edited from the eSchool gradebook instead of Schoology, and the sync has been broken for this assignment.  To resolve this, clear all grades in your eSchool gradebook and delete the item from your eSchool gradebook. Then, open the eSchool App in Schoology again and re-sync the item.

 Error: "The assignment could not be created. Please make sure the assignment due date is within your eSchoolPlus marking period for the section.
 Solution: This means the due date on the assignment in Schoology falls outside the grading period for this course in eSchool, OR this day is marked as a holiday or no school in eSchool. Adjust the due date in Schoology and then re-sync.

 For additional support please contact the Help Desk through a ticket in Service Central.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Syncing Schoology Grades with PowerTeacher Pro
 keywords: Schoology Syncing Grades, Sync Grades, Sync Gradebooks, Sync Schoology Grades to PowerTeacher Pro

[Assistant]
 Keywords:Sync Grades Sync Gradebooks Schoology PowerTeacherPro  Syncing
 Aliases: PoweverTeacher Pro
 Please see this additional help file about Grade Setup first.

 Click on the image below for guided directions showing each step you need to take based on your choices for category weighting, total points, and linked sections.

 SYNCING GRADES WITH THE POWERTEACHER PRO APP

   Because Peninsula School District uses PowerSchool provisioning app, teachers can use the PowerSchool grade passback app in Schoology courses to sync grades to the PowerTeacher Pro gradebook.  This article addresses the following questions:

 How do teachers configure the app in their Schoology courses?
 What information is transferred from Schoology to PowerSchool?
 What are FAQs and known limitations to the Schoology-PowerTeacher Pro integration?

 Overview
 The PowerSchool grade item passback app is installed in your Schoology course so that you can sync materials and grades from your Schoology gradebook to your PowerSchool gradebook.
 You can use the PowerSchool app in your course to determine which categories in your Schoology gradebook correspond with the categories in your PowerSchool gradebook.

 System Admin cannot configure the app or sync graded items on behalf of the teacher.

Important: If you'd like the overall grade in Schoology to match the overall grade in PowerSchool, make sure you set the PowerSchool Teacher Traditional Grade Calculation to match:
 The categories in Schoology mapped to appropriate categories in PowerSchool.
 The same weighting on categories in Schoology as in PowerSchool.

  The Calculated by setting grading categories set to Total pts in Schoology and Formula Type set to Category Weighting with the Actions edit icon in PowerTeacher Pro.

 and Formula Type set to Category Weighting with the Actions edit icon in PowerTeacher Pro.

 The factor for all assignments set to 1.
 For other considerations when matching PowerSchool grades to Schoology grades, you can refer to this Grade Passback Discrepancy Checklist.

 How do teachers configure the app?

 Open the PowerSchool app on the left-hand side of your course.
 When the app is launched, first save settings in the Configuration tab of the app.
 Map your Schoology grading categories to one or more PowerSchool grading categories. Depending on the grading categories in the course, teachers can map more than one Schoology grading category to a single PowerSchool grading category.

 Configuration Notes:

 If you've linked your sections in Schoology, you must configure the PowerTeacher Pro app in each of the sections. To do this, open the app from the left menu of the course profile. Once you have configured the first section, click Save, and then click the Section dropdown menu to toggle into a different section and continue configuration.
 Depending on the settings in place for the PowerTeacher Pro app, only Course Admins (instructors) may be able to launch the app from the course. System Admins cannot configure the app or sync graded items on behalf of the instructor.
 In order to sync items with PowerTeacher Pro, the corresponding category must be mapped in the Configuration area.
 We recommend checking the box in front of 'Automatically shorten assignment titles'
 If the lead instructor is changed in PowerSchool, this may remove the category configurations. The new instructor will need to configure categories from the PowerTeacher Pro App.

 What information transfers from Schoology to PowerSchool?
 Once the configuration settings are saved, teachers can view the status of graded items and grades from the Sync Status Log in the app. The column on the left displays the Title of the graded item. The column in the middle displays the date the item was most recently synced successfully.

 The following information is sent to PowerSchool:

 The name of the graded item.
 The max number of points for the graded item.
 The due-date for the graded item.
 The grading category mapped by the teacher in the Configuration area of the app.
 The raw score a student received on the graded item.
 Whether the grade item has a status of Published or Unpublished.

 If there has been an error in the sync, a red message icon will appear. Hovering over the icon displays a message that details the error.

Note: If you are using PowerTeacher Pro in linked sections and you are planning to sync grade items yourself, you will need to do so from the one-click sync button in each of the sections' Schoology gradebooks.

 Visibility Settings
 You may want to Hide the overall grades in student grade report and Hide grading period grades in student grade report if you will be adding additional grading items to PowerSchool directly as the Schoology Gradebook will calculate an overall grade if you have any graded items.  This would show a different overall grade and potentially confuse students and parents .

Hide overall grades in student grade report excludes an overall score from student reports and the students' Grades tab in the course. This may be a suitable option if your school does not report overall grades for the course across multiple grading periods.

Hide grading period grades in student grade report excludes grading period scores from student reports and the students' Grades tab in the course. You cannot customize which grading period grades you hide or display. Hiding the grading period grade from student reports also hides the category-level grades from the student report.

Hide total points achieved in student grade report excludes total points achieved from student reports and the students' Grades tab in the course.

Note: If you hide the overall grade, the student does not see any overall grade in your course. Students see neither the calculated grade nor the score you enter in the override column when you select Hide overall grades from student reports. This also applies to hiding and overriding grading period grades.

 FAQs and Known Limitations

   The integration does not currently allow mapping of attendance.
  If you make changes to the assignment name, due date, total points, or description in Schoology AFTER the assignment has been created and passed to PowerTeacher Pro from Schoology, you may see unspecified sync errors. Please delete in PowerTeacher Pro and resync the item in Schoology.
  The integration does not support percentage-based calculations. All scores in PowerTeacher Pro calculate as Total Points. Please keep this in mind when configuring category weights in Schoology.
  If an item is ungraded in Schoology, the item will not sync with PowerSchool.
  Unpublished items may cause discrepancies in matching gradebooks.

 Error messages: In general, the best practice is to attempt a re-sync event if the status of the sync is Error.

  If you continue to see a sync error, you can delete the item in PowerSchool. Return to Schoology and add a small change to the title of the Schoology assignment and then let the system wide sync take place.

The sync is a one-way direction; from Schoology to PowerSchool only. If you add something to PowerSchool it will NOT sync back to Schoology and the overall calculated grades will NOT match.

  If you manually add a grade in PowerTeacher Pro to an assignment that was passed to PowerSchool from Schoology, future syncs from Schoology may no longer work.
  If you need to delete an assignment, do it in PowerTeacher Pro and then Schoology. Deleting in Schoology will NOT delete the assignment in PowerSchool
  Time to Sync:
  The Sync All icon in the gradebook can typically take up to several hours.
  The best practice is for teachers to re-sync individual assignments as desired only if they see the red notification icon in the Schoology Gradebook:

  The integration currently does not support syncing PowerTeacher Pro Standards-Based Grading data in PowerTeacher Pro.
  If the lead instructor is changed in PowerSchool, this may remove the category configurations. The new instructor will need to configure categories from the PowerTeacher Pro App.

 For more information about the Sync Status Log: https://psd401.freshservice.com/support/solutions/articles/6000023757-schoology-powerschool-sync-status-log

 Click on the image below for guided directions showing each step you need to take based on your choices for category weighting, total points, and linked sections.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: View Gradebook Grades in Archived Schoology Courses
 keywords: Schoology, Gradebooks, Archived Courses, Past Grades, Edit Gradebook

[Assistant]
 Keywords: Schoology Gradebooks, Gradebook, Edit Gradebook, Archived Courses,
 Aliases:
 Once a course is Archived, you can still view grades but will need to select the grading term from the dropdown in the All Grading Periods.

  &lt;span class="fr-mk" style="display: none;"&gt;&amp;nbsp;&lt;/span&gt;&amp;lt;span class="fr-mk" style="display: none;"&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;&lt;span class="fr-mk" style="display: none;"&gt;&amp;nbsp;&lt;/span&gt;&amp;lt;span class="fr-mk" style="display: none;"&amp;gt;&amp;amp;nbsp;&amp;lt;/span&amp;gt;
 Video Transcription:

 The video titled "Find Archived Classes, go to the Gradebook, and Filter to the Grading Term in Schoology" by Angela May provides a tutorial on how to access archived courses, use the grade book, and filter by grading term in Schoology. Angela demonstrates the process by:

 Going to "Courses" and then selecting "My Courses."
 Clicking the "Archived" button to find a specific archived course.
 Selecting an archived psychology class as an example.
 Entering the Gradebook for the selected course.
 Using the filtering option to select the specific grading term for the course.
 Viewing all scores and data for students in that course and grading term.

 She emphasizes the ability to manipulate and change things in the archived gradebook. The video concludes with Angela offering help for any questions regarding these processes in Schoology.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Viewing Which Students have Re-submitted an Assignment
 keywords: resubmit, re-submit assignment, gradebook

[Assistant]
 Keywords: schoology gradebook, resubmitted assignments, students submissions,
 Aliases: assignments,

 To see which students have re-submitted an Assignment, you can check the Remind area or Viewing menu in the Gradebook. Illustrations of both are shown in the video and described below.
 *Note: If the assignment includes a Google Drive Assignment you will need to use the View Menu in the Gradebook directions.

 &lt;span class="fr-mk" style="display: none;"&gt;&amp;nbsp;&lt;/span&gt;

 Reminders to see which students have submitted or re-submitted Assignments

 Under the Reminders heading you will see a list showing how many ungraded assignment submissions and re-submitted assignments you have in this course.

 You can choose between viewing the Ungraded assignment submissions and the Re-submitted assignments from the dropdown menu.

 You can choose which Assignment to view:

 Depending on whether the Assignment uses the Submit Assignment button or the Google Drive Assignment button, you will have different options for viewing re-submitted assignments.

 Submit Assignment Button

 For Assignments that students will submit something using the Submit Assignment button,

 you will see a small blue paper icon to indicate the student has re-submitted something for the assignment.

 Google Drive Assignment Button
  For Assignments that students will submit something using the Google Drive Assignment button,

 You will want to go to the Gradebook and use the View menu options.

 View Menu Options in Gradebook
 For Assignments that use the Google Drive Assignment button, you will need to open Gradebook and use the View menu, HIGHLIGHT CELLS.

 Choose Graded with New Submission to highlight the cell with re-submitted assignments which are 'new submissions' for Google Drive Assignments as there is no Re-submit button.

 Highlight Cells
 You can also choose from a number of selections that highlight cells in the Gradebook that fit the selected criteria; the number to the right of each option indicates the total number of items matching the criteria.

Marked "Excused" Highlight all Gradebook items that you've marked excused, indicated by a green hexagon in the table cell: In the image at the top of this article, for example, Justin Gonzalez's 8-point Energy Essay and 60-point Science in the... assignment are marked Excused.

Marked "Incomplete" Highlight all gradebook items that you've marked incomplete, indicated by a half-filled orange hexagon in the table cell: In the image at the top of this article, for example, Margaret Flores's 55 Point Group Assignment and 60-point Science in the... assignment are marked Incomplete.

Marked "Missing" Highlight all gradebook items that you've marked missing, indicated by an empty orange hexagon in the table cell:

  Note: Items marked Excused or Incomplete register as blank, null values in the gradebook and are not factored into student grades.

Marked "Missing"  Highlight all gradebook items that you've marked missing, indicated by an orange outlined hexagon icon in the table cell:

Marked "Missing" with Submission Highlight individual cells that you've marked missing, for which students have made a submission. Tip: After applying the view filter, click the item icon to directly open the new submission.

Graded With New Submission Highlight all graded items for which the student subsequently turned in another submission, included Google Drive Assignments that were unsubmitted and 'returned' to the student.

Needs Grading Highlight all past-due gradebook items that still need a grade.

Not Submitted Highlight all past-due items for which students still need to submit their work.

Materials with factor 0 Highlight the columns of items with a factor of 0that is, items that you don't want to be factored into student grades.

 For example, selecting Needs Grading from the menu adds a border around each cell in the Gradebook that is past due, but has not yet been given a grade:


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: CPM eBooks
 keywords: algebra, cpm, ebooks, math, secondary

[Assistant]
 Keywords: Algebra, CPM, Ebooks, Math, Secondary
 Aliases:

 CPM eBooks is Math - Algebra curriculum and is accessible via the PSD Portal - Curriculum.

 https://sso.cpm.org/?redirect_uri=https%3A%2F%2Febooks.cpm.org%2Fssologin.php

 CPM is rostered via Classlink Roster Server, and accessed via the portal.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Gibbs Smith Education (Washington Our Home/The Washington Journey)
 keywords: State History, 7th Grade, 4th Grade, Washington

[Assistant]
 Keywords: State History, 7th Grade, 4th Grade, Washington
 Aliases: History, WA state

 Washing State History curriculum for 7th grade WS State History & 4th grade Social Studies

 It can be accessed through the PSD Portal.

 Students and teachers should click "SSO Sign in" and sign in with Google.

 Contact info for the publishers (as of 3/2022) to request quote:
 Gibbs Smith: Michelle Terry, michelle.terry@gibbs-smith.com

 Once student licenses are ordered, list of teachers need to be rostered with Classlink.

 If teachers do not see content, email the following contacts to request book content is added (as of 9/2022): Areeb Malik <areeb.malik@hurix.com>, Jay shah <jay.shah@hurix.com>, Gse.Support <gse.support@hurix.com>, Michelle Terry <Michelle.Terry@gibbs-smith.com>, Trinalkumar Gowda <trinalkumar.gowda@hurix.com>, Zaheen Parkar <zaheen.parkar@hurix.com>

 Support docs can be found here: https://drive.google.com/drive/u/0/folders/1mk3bARxwqLALzxQOtEbN_gFJTHfHV3ME

 Link to 4th grade teachers who requested in 2022-2023.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Gizmos Access for Staff without a Rostered Class
 keywords: Gizmos, Class Roster, Staff

[Assistant]
 Keywords: Gizmos, Class Roster, Staff
 Aliases:

 If a staff member needs Gizmos access and they do not have a rostered class in Powerschool, they will need to be manually added to the sharing rules inside of Classlink Roster Server. Reach out to the PSD Data Analyst (currently Mason Pratz) to get them added. It can take up to 24 hours after being added to be able to access.

 [DEPRECATED - Ignore, keeping for reference]
 https://docs.google.com/document/d/1x0eFVlaTjtDQEFg5RNfi8gJiyq-gteGBL_ACWsrRPfE/edit?usp=sharing


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: How to Add Assignments in Reading Wonders ConnectEd
 keywords: connected, reading wonders, assignment

[Assistant]
 Keywords: connected, reading wonders, assignment
 Aliases: Reading Wonders, ConnectEd

  Here are details about using the Assignment Manager in Reading Wonders.  This will assist with creating and assigning an assignment to your class or individual students in Reading Wonders.

 You can search for this information within the Reading Wonders help files or see the attached document.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: How to change the Calendar in ConnectEd Reading Wonders
 keywords: reading wonders, calendar, connected

[Assistant]
 keywords: reading wonders, calendar, connected
 alias: Reading Wonders, Elementary Curriculum

 If you need to change the calendar information (add non-working days, add days to your lesson block, etc...) in Reading Wonders, you can search for this information within the Reading Wonders help files or see the attached document.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Reflex Math
 keywords: Application, Chromebooks, Elementary Math, Math

[Assistant]
 Keywords: Reflex Math, Application, Chromebooks, Math, Math Help
 Aliases: Elementary Math

 Reflex math is an application that is purchased by individual buildings if they see a need for it. We do not have a district account to manage licenses or help problem-solve issues. If someone is experiencing problems beyond that of restarting their device or clearing cache and cookies, that person needs to reach out to Reflex Math support to get the help they need.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: XtraMath login for teachers and students
 keywords: Xtramath, extramath, math

[Assistant]
 Keywords: XtraMath, extra math, math
 Aliases: Elementary Math

 NOTE: XtraMath is allowed, but PSD Tech does not provide support for this tool. The following guide can assist you in troubleshooting issues that you may be facing, but beyond this we do not provide support. You will need to resolve issues yourself or reach out to XtraMath support.

 XtraMath is an online program that helps students improve their math fact fluency.

 * Teachers have to log in at XtraMath.org for it to automatically make student accounts (if a new student doesn't have an account, it is most likely due to the teacher not having signed in to Clever in a while).
 * Students log in the same way teachers do.

 1. Go to XtraMath.org and sign in

 2. Sign In with Clever

 3. If prompted, enter your school.

 4. Log In with Google

 5. If logging in as a teacher, you will see the student list (Class Report), but if logging in as a student, you'll see the "Welcome to XtraMath window".


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: (Mac OS) How to Reset Airtame Cache and Data
 keywords: 110

[Assistant]
 Tags: Cache, Airtame, Repair, Reset. MacOS, Self Service
 Aliases: Projector, Screen, Code, Connect

Scope:
 This article covers resetting Airtame on MacOS

 This also applies to older versions of MacOS, but will look slightly different.

Definitions:

Self Service: Application on district MacOS devices used to install approved software, add printers, or repair issues.

Launchpad: An application launcher that displays all of your installed apps in a grid.

Cache: Data stored for an application. Clearing the cache can fix issues related to a piece of software.

Procedures:
 NOTE: Resetting the cache will remove saved settings/preferences on Airtame. However, these can be easily re-added.
 With Airtame open, press the Command ? Key + Q to quit the application

On the Dock, navigate to the Launchpad and find the Self Service Application
A window should show as follows:

 In Self Service, search for "Airtame Cache"

 Click Runon the "Remove Airtame Cache" policy

 Airtame data should now be reset
 If there are still issues with Airtame connectivity, it is recommended to restart your computer


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Device for Newly Enrolled Student - STANDARD OPERATION PROCEDURE
 keywords: 110

[Assistant]
 Keywords: New Chromebook, new student, student device, incoming student, new device, new computer.
 Aliases: New student, enrolled, computer procedure, Chromebook delivery.

 STANDARD OPERATION PROCEDURE - Device for Newly Enrolled Student

  Definition: A newly enrolled student who will receive a device

 An automated Tech ticket will be generated
 Tech Services staff will check out the appropriate device for the newly enrolled student and put it in the Chromebook bin to be sent to their school
 If the device hasnt arrived at the school for the student by the time they start, the school will check out a loaner until their permanent device arrives
 If a device hasnt been received for them after a week, the school will submit a ticket, and Tech Services will look into it and send out a device as soon as possible


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Dropbox Fax welcome letter information
 keywords: fax, hellofax

[Assistant]
 Keywords: Fax faxxing
 Aliases: Hellofax, Dropbox fax

 If you are receiving this, it means that you have already, or are about to, move to Dropbox Fax (formerly hellofax) for your faxes.  The process is quite easy, but it is a little different than faxing with a machine.

 For starters, you will send faxes by uploading them to Dropbox Fax and typing in the recipient's fax number when prompted.
 Secondly, you may have a new fax number.
 Thirdly, everyone on your fax team will get a copy of the fax sent to their PSD email box.

 Common misconceptions:

 You will not fax to an email address
 Other entities will not fax to an email address
 You will not create a Dropbox Fax account.  One has been created for you.
 You will not log in to Dropbox Fax with your own email address.  You will use the one created for your office or your health room or counseling center if you are a larger high school.

 Setting up the account:
 Someone from the Tech Department will contact you to let you know the process has been started and what your new fax number is.
 Office Managers and Health Techs will be automatically added to a distribution group for your fax team.  They will then request any nurses or secretaries to be added from the tech department.
 You will get an invitation via email to join our team at Dropbox Fax.  The email will contain a link to activate your account.  Please do so.  We can't assign a fax number to your account until it is activated.
 Activate your account and set a secure password.  It is very important that when you activate your account that you do so using the email address of the fax group.  This is the one associated with the fax group and was sent to you by the person at Tech Services.  (XXX-fax@psd401.net or XXX-Health@psd401.net )

 Once your account is activated:

You will send faxes by logging in to Dropbox Fax with the fax group email address (XXX-fax@psd401.net or XXX-Health@psd401.net ) and the credentials you set when you activated the account.

 Sending a fax:
 Log in to Dropbox Fax.com with the fax group email address (Sometimes search engines will take you to the parent company (HelloSign), but you can still choose HelloFax from the login drop down button).
 Once logged in, you can use the simple on-screen buttons to send a fax or view a fax.
 When your fax has been delivered (or fails delivery in the case of a bad fax number) everyone on your fax team will get a notice via email.

 Receiving a fax:
 Faxes should be sent to your fax number.
 Dropbox Fax will receive the fax at one of their cloud-based fax machines and securely email a copy to the email address that you use when you log in.
 Everyone on your fax team is a member of the group that will be emailed a copy of the fax.
 If you are a member of the fax Team, you will receive faxes in your email mailbox.
 You can then distribute and delete the fax as appropriate.

 Changing fax Team members:
 If you ever need to change who is receiving faxes, for example if someone goes on extended leave, just open a tech ticket and the help desk will adjust the team.
 You must provide your new team member with the login information if they will need to send faxes.

 What if I missed a fax because it was sent before I was added to the team?
 You can always log in to Dropbox Fax and view all the faxes sent to or by your team until they are manually deleted.

 What if I forgot the login credentials?
 If you lose your login credentials, first check with the other members of your faxing team.
 If your teammates do not remember the credentials, you can reset your password using the forgot password link in the login screen.  This will reset the password for everyone on your team.  Please communicate with your team if you need to reset the password.
 Because this is a highly secure site, the help desk CANNOT recover your password or reset it. You must use the link in the login screen.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: How To: Connect To Airtame From Any Device
 keywords: airtame

[Assistant]
 Keywords: Airtame, share, screen, projector, whiteboard, connect, cast, casting
 Aliases:

 Choose Your Device:

 macOS

 Windows

 Chromebook


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: How to Change Speakers on Windows and Mac
 keywords: Audio, Speakers, Promethean Panel, Sound, Output, Airtame

[Assistant]
 Keywords: Audio, Speakers, Promethean Panel, Sound, Output, Airtame
 Aliases:

 Changing Audio Output on Windows

 Click on the Sound icon in the lower right corner of the screen near the date and time.

 Select the other device you wish to use.

 Audio will now play over your connected device. The volume can be adjusted using the volume slider located inside the speaker icon.
 Changing Audio Output on Mac

 Click the Control Center icon in the upper right of the display.

  Click the "Sound" dropdown list.
  Select the Output device desired.

 Airtame Audio

 If you're using the Airtame App, look for the Output called "Airtame".
 If you're using the Mac Screen Mirroring App, look for the name of your Airtame.

 Promethean Audio

 If you're using the Promethean Screen Share App, look for the Output called "BlackHole".
 If you're hardwired to the Panel, look for "Titanium".

 If these options do not show in your list, please reboot your laptop. This will usually resolve the problem.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: How to Connect Devices to Airtame, Promethean Panels, & Document Cameras
 keywords: Aver, Sphere, Visualizer, Chromebook, Airtame, Promethean, Panel, Projector, document camera

[Assistant]
 Keywords: Aver, Chromebook, Airtame, Promethean, Panel, Projector, Sphere, Visualizer, Document Camera
 Aliases:

 We have several documents to support staff in connecting particular devices to the different projection systems or Promethean ActivPanels.

 Help Sheets may be used by staff and substitute teachers as they illustrate how to connect to Airtame on the Epson Projectors, use ScreenShare on Promethean ActivPanels as well as using document cameras with Visualizer or Sphere Lite software. Click on the title or image to open.

Chromebook Projection Help Sheet

 Often used by substitutes

 Mac or PC Laptop Projection Help Sheet

 If you are an office manager or a teacher who wants to print out copies, make sure to pick "Fit to Printable Area" so that it all fits on the paper. See picture below.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: How to Connect a Logitech Mouse
 keywords: mouse, connection, logitech

[Assistant]
 key words: mouse, connection, logitech
 aliases: computer mouse, linking

 1. Check to make sure all these are true

 Mouse has sufficient battery
 USB unifying receiver is plugged in correctly
 Mouse is switched to "on"

 2. Open Launchpad

3. Select Self Service

 4. Search Logitech

 5. Click Install Logitech Unifying Software

 6. Click Next

 7. Follow Instructions as Prompted


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: How to Use Chocolatey on Windows Devices to Install Software
 keywords: Chocolatey, Windows Install, Software

[Assistant]
 Keywords: Chocolaty, Windows Install, Software
  Click on the Windows button in the bottom-right hand corner of the display.

  Look for or start typing Chocolatey. It should be near the top of the list. Once found, click on it to open it.

 You might then be presented with a permissions window asking you if you want to allow Chocolatey to make changes to your device. Please say Yes.
 As Chocolatey loads, youll see this image:
 After Chocolatey opens, make sure to highlight or select PSD-Software.
 Then search for the piece of software you need to install. You can either type it in the Search field or scroll up and down on the right. If there is something youre not finding that you need either put in a ticket for it to be added to Chocolatey or call x3711.
 Once you find the software you want to install, double-click on it, and then select 'Install'

 If it shows an Install option, click Install.

  Once you have successfully installed the application or software package, youll see a checkmark at the right-hand side of the row or instance of that item.

 Note: a user could change the view in Chocolatey. The previous directions were given in list view but if you want to view the software applications with their logos or icons, you can click the tile view button in the upper-right corner of the Chocolatey window. To get it back to list view click the second-to-the-right button with four horizontal lines.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: How to request iPad App free and purchases - Student iPads
 keywords: iPad, Apps, Request, Purchase, free

[Assistant]
 Keywords: iPad, Apps, Request, Purchase, free
 Aliases:

 iPad App Acquisition Steps - Student iPads:

 Step
 Free Apps
 Need to Purchase Apps

 1.
 Find the desired app in the Volume Purchase Program for Education app store: https://volume.itunes.apple.com/store (you can search for apps without signing in) and copy the URL.
 Find the desired app in the Volume Purchase Program for Education app store: https://volume.itunes.apple.com/store (you can search for apps without signing in).

 2.
 Submit a ticket (https://psd401.freshservice.com/a/catalog/request-items/75) to Tech Services with the name of the iPad tub (example: EES Tub 1), the name of the app, and a link to the app from the Volume Purchase Program.

 Find funding sources for the apps you need to purchase.
 Submit a ticket (https://psd401.freshservice.com/a/catalog/request-items/75) to Tech Services with the name of the iPad tub (example: EES Tub 1), the name of the app, and a link to the app from the Volume Purchase Program.

 3.
 Then Tech Services remotely adds the app to the iPads. If you would like an app on a single iPad rather than a group of iPads, put the Serial Number of the iPad in the ticket. You can acquire the Serial Number in Settings or on the back of the iPad (super tiny at the bottom - magnifying glass might help).
 Our warehouse manager makes a quote for those apps and will add to the ticket that information (if there is cost involved).

 4.

 Then you print out the quote and attach budget code and signature (if there is cost involved).

 5.
 Scan it and reply to the ticket in email (not in the ticket system - but in email instead) and attach it to the email. If you found free apps you want installed, you can just put the links in the ticket. Make sure to refer to the TUB Name in the ticket. If you dont know the tub name, then you have to reference the barcodes on the back of the iPads.

 6.
 Then Tech Services processes it on our end and installs the app(s) remotely.

 Important Notes:

  Some iPads arent in the JAMF system which allows us to install and manage apps remotely on district iPads. For iPads to be in JAMF they had to be completely reset by Tech Services. If you are unsure if your iPads are in JAMF please contact help desk.
  An Apple ID is not associated with student devices. We have the ability to push apps out remotely to the student devices. Please do not add your personal Apple ID to a student device.
  Sometimes apps wont work or even load unless the iPad has the current, most recent version of the iOS operating system (which in early 2018 is 11.xx iOS [mine is currently on 11.2.5 in Feb 2018]). Also true is the reverse - sadly, some older apps that you might use in your classrooms havent updated to be compatible with the newer operating systems. So, when staff go to update an iPad sometimes you might have an app deleted (automatically by the update process) and will no longer have access to it. You can always check back with the makers of that app to see if/when they plan to update it and go through the process of having it re-installed. Sad - we know. It just cant be helped with the updating game.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: How to use IPEVO Visualizer (Document Camera Software) Help Videos
 keywords: Document Camera, Visualizer, Sphere, Aver, Overhead

[Assistant]
 Keywords: Document Camera, Visualizer, Sphere, Aver,
 Alises: Overhead,

 Connecting AverVision Document Camera & Installing Visualizer

 See https://www.ipevo.com/software/visualizer/tutorial for all tutorials.

 Intro Tutorial:
 Picture-in-Picture with Visualizer:
 Record Videos with Visualizer:
 Visualizer's Large Icon Mode


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Long-Term Substitute Computer
 keywords: 110

[Assistant]
 Keywords: Long-term sub computer, sub laptop, teacher computer
 Aliases: teacher on leave, long term computer, substitute laptop

 Long-term substitute teachers are asked to use the laptop of the teacher they are substituting for, as new computers from the Tech Department are not typically assigned for temporary positions.

 To facilitate this, the teacher going on leave should ensure their laptop is available for the substitute's use. This procedure has been agreed upon with the teachers' union and applies to all school buildings.

 The administrative staff at each school will help communicate this information to the involved teachers.

 Once the substitute teacher receives the laptop, they should create a tech ticket to request a technician's assistance in setting up a local account on the laptop. This ensures the substitute can use the laptop independently without needing access to the original teacher's credentials or personal documents.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Lost or Stolen Device Procedure
 keywords: Lost, Stolen, MacBook, Laptop, iPad, Chromebook, Device

[Assistant]
 Keywords: Lost, Stolen, MacBook, Laptop, iPad, Chromebook, Device

 Lost or Stolen Device Procedure

 Lost Device-

 Create a Tech Ticket in Service Central with the title 'Lost iPad', for example.
 Add ihe information on the circumstances, where and when it was lost.
 We will find the device that's checked out to you in our inventory system and lock it.
 Make sure to let us know if you need a replacement

 Stolen Device-

 If your device was stolen on-site, report it to your Adim and work with them to create a police report

If your device was stolen off-site, report it to your Admin and give them a copy of the police report

 Create a Tech Ticket in Service Central with the title 'Stolen iPad', for example.
 Add information on the circumstances where and when it was stolen.
 We will find the device that's checked out to you in our inventory system and lock it.
 Make sure to let us know if you need a replacement

 Found Device-

 If the device is found, please create a new Tech Ticket with the title 'Found iPad', for example.
 We will unlock the device.
 If a replacement was sent to you, please return it, with the charger


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: New Hire Device - STANDARD OPERATION PROCEDURE
 keywords: New hire, New emplyee, New teacher, Need laptop, New Staff

[Assistant]
 New Hire Device - STANDARD OPERATION PROCEDURE

 An automated Tech ticket will be generated
 Tech Services staff will check out the appropriate device for the new employees position and send them a DocuSign Use Agreement for the use of the device
 Once the Agreement is signed, we will have a Tech deliver it to the new hire at their assigned school
 If a device hasnt been received for them after a week, submit a ticket and Tech Services will look into it and get a device sent out as soon as possible


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: New technology order
 keywords: New, Tech, Technology, Ordering, Order

[Assistant]
 Keywords: New, Tech, Technology, Order, Ordering
 Aliases:


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Pairing Logitech Keyboard - Logitech Unifying Software Workflow
 keywords: keyboard, pairing, logitech

[Assistant]
 Keywords: keyboard, pairing, logitech, reconnecting keyboard, logitech keyboard
 Aliases: keyboard, pairing, logitech, reconnecting keyboard, logitech keyboard

 This guide describes how to connect Logitech Keyboards to the Logitech Dongles using Logitech Unifying Software.

 Logitech is capable of holding up to six (6) devices per dongle. This includes both mice and keyboards.
 Follow the Steps Below to Connect a Keyboard to a Logitech Dongle:

 1. Open 'Logitech Unifying Software'
 Tip! You can search for it in the Finder app (macOS), or the Windows menu (Windows)

 2. Click "Next"

 3. Turn your keyboard to the "On" position to begin pairing.
 Tip! The on/off switch is located above the number pad, on the right side of the keyboard near the top corner.
 Alert! If the keyboard is already switched on, you will have to switch it off first, and then back on, before it will pair.

 4. Start Typing on the Keyboard. You will see your entries populate in the text field. Click "Yes"
 Tip! Type anything you'd like!

 5. Click "Next"

 6. Click "Finish". You are all set!

 If this doesn't go as described above, please check batteries and/or call Help Desk.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: SWE Community Room Screen Sharing
 keywords: 110

[Assistant]
 This article covers how to share your computer screen to the TV's in the SWE Community Room.

 The easiest way is to utilize the Apple TV. This will allow you to wirelessly share your screen. This will work with both district and non-district computers, but it has to be a Mac. Windows computers cannot share to the Apple TV.

 The above photo is what the touch control panels looks like. This is how you turn the TV's off and on, as well as selecting the correct source.
 In the above photo, you can see that 'Table Left' is selected, as it is highlighted blue. Both TV's (W. Display Power & N. Display Power) are already turned on as well (they're also highlighted blue). So to share to the Apple TV, ensure both TV's are powered on, then tap on the 'Apple TV' icon.

 You should now see this on both TV's:

 On your Mac, click on the Control Center icon. If you're on an older version of MacOS, you may have an AirPlay icon instead of the control center.

 AirPlay Icon in top bar (Older MacOS):

 Control Center > Screen Mirroring (new MacOS):

 Then select SWE - Community Room

 You may be prompted to enter a PIN code that is displayed on the TV.

 Instructions for hardwiring via HDMI
  This method can be used for both district and on-district computers. This method will also work with both Mac and Windows computers.

 There are three HDMI ports in the room where you can hook your computer up to. One of them is near the podium, and two of them are underneath the row of fixed tables at the far end of the room. The procedure is mostly the same when connecting to all three.

 There are three of these in the room. Plug an HDMI cable into the 'HDMI In' port. There is an HDMI cable + USB-C Hub in the board room for community use. The hub is labeled 'SWE Community Room'. They're together in the back right corner, right next to where the phone is located. Now, plug the HDMI cable into the hub. Plug the hub into your computer.

 Now, you will need to tell the panel to display what is plugged into the respective HDMI wall port. As mentioned earlier, there are three HDMI wall ports. North Wall is the wall port right near the podium. Table Right is actually on the left if you're facing the fixed table in the back. Table Left is on the right, if you're facing the fixed table.

 So when hardwiring, ensure the TV's are both on (Display Power should be lit up blue for both Displays on the touch-panel). Then, simply select Table Left, Table Right, or North Wall, depending on which HDMI wall port you're plugged into. Upon selecting the correct source (HDMI wall port) on the touch panel, you should see your computer's screen on both TV's.

 Please turn the TV's off when you're done by tapping 'N. Display Power' and 'W. Display Power' on the touch panel.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Sanitizing Your Device
 keywords: Computer, Clean, Device, Chromebook, Laptop, Sanitize

[Assistant]
 Keywords: Sanitize, Computer
 Aliases: Clean, Device, Chromebook, Laptop
 Summary:
 This article walks you through the process of cleaning your device and some different cleaning solutions you can use.

 How to Clean and Sanitize Your Computer/Laptop

 1.    Shut down (turn off) the computer.

 2.    Gently wipe the screen with a soft, dry cloth to remove dust and other buildup.
 ! Do not use paper towels, which can scratch the display.

 3.    If alcohol wipes are available, use an alcohol wipe to clean keys, between keys, screen, case and mouse.

 4.    If alcohol wipes are not available, use or make a solution of 60% alcohol and 40% water.
 o Dampen a soft cloth or Q-tip to wipe keyboard and between keys.
 o Be sure the cloth is just damp so as not to allow moisture to drip under the keys.
 o Wipe screen, case and mouse with alcohol mixture.

 Alternative #4 with Bleach
 1/3 cup per gallon, or 4 teaspoons per quart. Dampen a cloth and wipe surface.

 Based on Health Department Guidance as of 8:30 p.m. on 3/15/2020


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Staff Leaving District
 keywords: Staff, Leaving, Retiring, Quit, leave, Retire, Left, No longer, Return

[Assistant]
 Keywords: Staff, Leaving, Retiring, quit, leave, no longer, Retire, Left, Return
 Aliases:

 Staff Leaving District

 If you have District Technology and are leaving the district for any reason, please return your devices at the end of your term with Peninsula School District, on or before your last day.

 Please go to this link for instructions.

 Thank you!
 The Tech Department


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Tech Surplus Procedure
 keywords: Surplus, Device, Inventory, Dispose, Equipment, Disposal, Old, Outdated

[Assistant]
 Keywords: Surplus, Inventory, Device, Disposal, Equipment, Dispose, Old, Outdated
 Aliases: Junk, Old Tech

 Tech Surplus Procedure

 Fill out the Service Request Form found here.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Tools to Improve Resolution, Size, Zoom, etc using an Aver Document Camera, Sphere2
 keywords: Sphere, Sphere2, Aver, Resolution, Size, Document Camera

[Assistant]
 Keywords: Aver, Document Camera, Resolution, Size, Sphere
 Aliases:

 Sphere2 Tools Tutorial
 This tutorial covers the use of Sphere2, an AVer document software, focusing on optimizing document viewing and interaction for classroom use.
 Adjusting the View

Original Size: To expand the document to the full width of your monitor, click the button resembling a piece of paper with a circle on top (second from the left in the upper right corner), and select "Original Size." This option likely defaults to "Fit to Screen." You can rotate the document to the correct orientation by using the rotate feature, accessible via a purple-blue button.
 Document Handling

  Zoom In/Out: To adjust document size, you can use the minus (-) or plus (+) options. Note that zooming may only enlarge the document.
  Flip and Rotate: This feature allows you to view more of the document by flipping and rotating it on your desk, enabling a better layout for viewing widthwise or lengthwise.

 Focusing Tool
  To draw attention to specific parts of a document, use the focus tool, which can be accessed by clicking the first button in the last tool group. This tool allows you to create a nice circle or other shapes around the area of interest. You can adjust the shape size, move it, and set the surrounding area to be semi-transparent. This is particularly useful for students with stimulation issues.
 Shade or Blind
  A neat feature for revealing answers is the shade or blind tool. You can pull it from the top or bottom, and even the sides, to reveal answers. This tool is found in the last tool group on the toolbar.
 Resolution Adjustment

  Changing Resolution: The resolution can be adjusted using the third button from the left, located in the upper right corner. This button offers different resolution options, varying in height and width, to find the best fit for your classroom. Experiment with the resolutions for optimal display.
  Zooming: For closer inspection, click the purple and blue button to zoom in (+) and see more details. If the resolution isn't perfect, try different settings for a clearer image.
  Image Adjustment: Besides resolution, you can also adjust light and contrast sensitivity for better clarity. This is done via the image adjustment tool, symbolized by a sun and contrast icon, located at the bottom left and right.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: A Quick Schoology Course Search
 keywords: course, search

[Assistant]
 Keywords: course, search
 Aliases: Schoology

  Click on COURSES in the blue ribbon at the top
 Click on My Courses on the right under your name
 Along the right side of the My Courses and Course Listing pages are several fields that help you search Schoology for course sections based on different criteria. These criteria can be used individually or in conjunction to help narrow your search:

 School: Click the empty field to select available schools or begin typing the name of the school to narrow your search.
 Check Display Current Sections Only
 Instructor Last Name: Limits the search by Instructor Last Name.
 Instructor First Name: Limits the search by Instructor First Name.
 Click Search

 More details on this Schoology page:
 https://support.schoology.com/hc/en-us/articles/115012261988-How-to-use-the-Course-Listing-and-Section-Search-System-Admins-#h_92e24456-3eb2-4193-bd52-f2b74ea35915


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Access Archived Courses in Schoology
 keywords: Archived, Schoology, Missing, Courses

[Assistant]
 Keywords: Archived, Schoology, Missing, Courses
 Aliases:

 Courses are associated with grading periods in Schoology. At the end of the grading period, the course will be archived. The course will no longer display in the Courses list, making room for new courses. When a course is archived, Course Admins with permission to view archived courses can view the course in the Archived area of My Courses indefinitely.
 Seven days prior to the end of a grading period, you may see a message at the top of Schoology with a warning that the grading period will end. In the course profile, you may also see a message at the top of the course with details regarding the approaching end-date. After the end date of the grading period, courses are not archived until a 24 to 30-hour grace period has passed.
 If a course you administer has disappeared from the Courses, it may have been archived. See Help! My courses are missing! for other scenarios in which a teacher might not see courses in this area.

Important Notes:
 No course content or enrollments will be lost during the archival process.
 Students will be able to see Archive Course in the same way as instructors after the archived date.
 Instructors can still enter grades in archived courses however, you will need to contact your office manager/registrar to updates scores in PowerSchool after the final grading date has passed.
 Archived courses are not accessible from the Schoology iOS or Android apps.

 To view archived courses:

 Click Courses at the top of the page.
 Click My Courses on the right.
 From the My Courses area, click Archived to view past courses.

 If you'd like to reactivate an archived self-created course and keep the same course material and roster of students for a longer period of time, extend the life of the course by adding a grading period. You may not reactive PowerSchool-created courses but may access the materials. Learn more: My course is archived - How do I extend the grading period?

 If you are not seeing a course in Archived, check Deleted Courses. Please contact the Help Desk if you have a PowerSchool-created course that was deleted accidentally.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Add Events to Calendars in Schoology
 keywords: Calendar, Event, Schoology

[Assistant]
 Keywords: Calendar, Events, Create, Schoology
 Aliases:

 Create Events
 Events can be created in various areas of Schoology (e.g. home page, course profile, group profile). You can only create events in a course or group if you are the administrator for the course or group.
 The quickest way to create an event is from Recent Activity on your home page.

 Option 1  Create an event from the home page

 Click Recent Activity on the home page.
 Click Event from the Post options at the top of Recent Activity.
 Select a start date under When, and enter an optional start time.
 Click Add End Time in the upper-right to add an optional End Date and End Time.
 Enter a Title for the event.
 Enter an optional Description of the event.
 Attach a File, Link, Resources or Audio/Video Recording from the bottom ribbon of the rich text editor.
 Select an RSVP option. You can set it to Disabled, Only invitees can RSVP, and Anyone can RSVP (public event).
 Under Options, click the Comments icon  to enable/disable comments.
 In the Post to... field, enter where you want to post the event to. You can enter a course, group school building or your personal profile. Click the search icon to select the areas. You can post to as many areas as you want by checking these areas from the list and click Select.
 Click Create to complete.

 Option 2  Create an event from a course or group

 Navigate to the desired course or group profile.
 Click Add Event in the Upcoming panel on the right.
 Select a start date under When, and enter an optional start time.
 Click Add End Time to add an optional End Date and End Time.
 Enter a Title for the event.
 Enter an optional Description of the event.
 Attach a File, Link, Resources or Audio/Video Recording from the bottom ribbon of the rich text editor.
 Select an RSVP option. You can set it to Disabled, Only invitees can RSVP, and Anyone can RSVP (public event).
RSVP options:

Disabled: Requires no RSVP. This event is visible to you and/or members.

Only Invitees Can RSVP: Event remains personal or allows for RSVP from connections or members.

Anyone Can RSVP: Event becomes public (event profile is visible to anyone. Only members of the course, group or school can RSVP).

 Under Options, click the Comments icon to enable/disable comments.
 Click the Copy icon to copy the event to your other courses. You can post to as many courses as you want by checking these courses from the list.
Note: You can copy events to courses only. There is not a way to copy events to groups.

 Click Create to complete.

 Recurring Events
 Events that occur more than once can be created with the Repeat option.
 To create a recurring event:

 When creating or editing an event, select a recurring option from the Repeat dropdown menu:
Note: The default recurring option for events is Never.
Never: The event is a one-time occurrence. Daily: The event repeats daily. Every weekday: The event repeats on the same weekday every week. Weekly: The event repeats once a week on the same day of the week as the original event. Monthly: The event repeats once a month on the same date as the original event. Monthly on the selected weekday: The event repeats once a month on the same day of the week as the original event (e.g. the third Monday of each month). If the original event date is not available for a subsequent month, the event will appear on the closest day to the original day of the month (for example, if the recurrence is set monthly for August 31st, the next month's recurrence will be September 30th).
 Set a date to end the recurring event in the Untildrop-down menu.
Note: The maximum duration for recurring events is one calendar year. If you select an end date with a longer duration, the recurring event will automatically end after one calendar year.

 Fill in the remainder of the event details as you would a non-recurring event and click Save Changes to complete.

 Edit an Event
 There are two methods in order to modify an existing event. You can edit the title, description, time/date of your events, RSVP settings, add content, formatting, and more.

Note: It is not possible to edit the Repeat field in a recurring event. If you wish to change the recurrence, delete the series and recreate the event with the desired recurrence.

 Option 1  Edit an event from the calendar

 Click the Calendar  icon in the header at the top of Schoology.
 Click the event.
 Click Edit Item.
 Edit the necessary info.
 Click Save Changes to complete.

 Option 2  Edit an event from the upcoming area

 Click the event.
 Click the gear icon in the upper-right and select Edit.
 Edit the necessary info.
 Click Save Changes to complete.

 To edit a recurring event:
 If you wish to edit a recurring event, there are three edit options available: Just this event: Edit the individual event only. This event and future events: Edit the individual event and subsequent events in the series. All events in the series: Edit every event in the series, including past events.

 Invite Guests

 To invite people to your event, the event must have RSVP enabled (Only invitees can RSVP and Anyone can RSVP).
 To invite people to an event:

 Click on the event from the calendar or upcoming area.
 Click +Invite Other Guests in the upper-right of the event profile page.
 Type a name in the search field or use the drop-down on the right to select your school building(s) or Connections to view a full list of guests to invite.
 Select names from the search result.
 Click Invite Guests to send the invite.

 RSVP options:

Disabled: Requires no RSVP. This event is visible to you and/or members.

Only Invitees Can RSVP: Event remains personal or allows for RSVP from connections or members.

Anyone Can RSVP: Event becomes public (event profile is visible to anyone. Only members of the course, group, or school can RSVP).

Notes:
 If you create an event with RSVP from your personal calendar, you can invite people manually from the event profile. If you create an event with RSVP from a course or group calendar, then the course or group members are automatically invited.
 If you invite guests to an event that is part of a recurring event, the invite is applicable to the single event only, not the entire series of events.

 Delete Events
 Events can be deleted from any area in which they appear in Schoology (e.g. home page, course profile, group profile) by the person who created it, the course/group administrator, and the system administrator.
 To delete an event, follow these steps:

 From the calendar on the home page, course profile, group profile, or school profile:

 Select the calendar icon  at the top of Schoology from the home page or the calendar iconin your course, group or school profile page.
 Click on the event you wish to delete.
 Click View Item.
 Click the gear icon in the upper-right of the item page.
 Select Delete from the drop-down.
 Click Delete to confirm.

 From the Upcoming area of the home page, course, group or school profile:

 Click the event listed under the Upcoming area.
 Click the gear icon in the upper-right of the item page.
 Select Delete from the drop-down.
 Click Delete to confirm.

Note: If you unpublish a course material with a due date, the item will no longer appear in the calendar. Once you publish the item, it will re-appear in the calendar.
 To delete a recurring event:
 If you wish to delete a recurring event, there are two delete options available: Delete this event: Delete the individual event only. Delete all events: Delete the entire series of events.

 Color-Code Calendar
 Your personal calendar displays all personal, school, group, and course items by default. Each calendar item is color-coded depending on the affiliation to which it belongs (courses, groups, school, or personal).
 To customize the color associated with each calendar, follow these steps:

 Click All Calendars at the top of the calendar.
 Click on a calendar and select a color from the chart that appears to the right.

 Filter the Calendar
 By default, the personal calendar displays all school, course, and group calendars. You can use the same area used to color-code the calendar to filter the calendar to more specific views.  To filter the calendar view:

 Click All Calendars at the top of the calendar.
 Check the box to the left of the calendar you'd like to view.

 Importing a Different Calendar into Schoology
 You can import a calendar file from a different calendar tool - such as Outlook Calendar, Apple Calendar or Google Calendar - into your Schoology calendar.

Note: Importing a third-party calendar into Schoology is a one-time event. After the import, changes you make in that third-party calendar will not update the events in Schoology. All changes will need to be made directly in the Schoology calendar.
 Step 1  Export the third-party calendar
 To import a third-party calendar into Schoology, you will need to first generate an ICS file.
 From your Outlook Calendar:

 In Outlook Calendar, select a calendar to make it the active calendar in the view.
 On the File menu, click Save As.
 Type a name for the iCal file in the File name text box. A summary of the calendar name, date range, and detail level appears next to More Options. If you are satisfied with the summary, proceed to step 6, otherwise continue with step 4.
 Click More Options.
 From the Date Range list, choose the amount of calendar data to include in Schoology, or click Specify dates to enter a custom date range
Note: There is a limit of 1,000 events for the Schoology calendar. If you choose a large date range or select the whole calendar, your file may be too large.

 Click Ok and then click Save to save the ICS file.

 From Apple Calendar:

 Open the Calendar App.
 Click the File menu.
 Select Export, then choose Export...

 Name your calendar file and click Export to save the ICS file.

 From Google Calendar:

 Open Google Calendar. (You can only export from a computer, not a phone or tablet.)
 In the top right, click the Settings icon  and Settings.
 Click Import & export.
 Click Export.

 Click Export to confirm. A ZIP file will be downloaded to your computer. If you open the ZIP file, you'll see individual ICS files for each of your calendars.

 Step 2  Import the file to a Schoology calendar
 Once you've downloaded your ICS file using the steps above, log into your Schoology account and follow these steps to import the file to your Personal, Course/Group or School Calendar.
 To add these events to your Personal calendar:

 Click Calendar icon at the top of Schoology.
 At the bottom of the Schoology calendar, click Import.

 Click Attach File and locate the ICS file you exported to upload.
 Click Import.

 You will now see the events from your external calendar appearing on your personal Schoology calendar.

 To add these events to a Course or Group calendar:

 Select the course or group from your Courses or Group drop-down menu in the Schoology header.
 On the right side of the course or group, click the calendar icon  in the Upcoming area.

 At the bottom of the calendar, click Import.

 Click Attach File and locate the ICS file you exported to upload.
 Click Import.

 To add these events to a School calendar:

 Click your name as it appears in the upper right corner of Schoology. Select the school from the drop-down list.
 From the school profile, click the calendar icon  in the Upcoming area.
 At the bottom of the calendar, click Import.

 Click Attach File and locate the ICS file you exported to upload.
 Click Import.

Note:
 You must have appropriate permissions in order to import calendars to a school.
 The maximum ICS file size is 100MB per file.
 The maximum amount of events that can be imported is 1,000.

 You can also add your Schoology calendar to an external calendar so that changes you make in Schoology automatically update in your other calendar. For instructions on how to link your Schoology calendar to a different calendar, click here.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Add Zoom Link to Event Calendar in Schoology
 keywords: Zoom, Meetings, Event, Calendar

[Assistant]
 Keywords: Zoom, Meetings, Event Calendar
 Aliases:

 You can add a Zoom link to a specific day and time in the Event Calendar.  Currently there is no way to create a recurring event and each event (date & time) would need to be added.  Schoology is currently working to update this feature. But this is still a great way to have meetings listed in the Event Calendar of Schoology.

 Video Transcription:

 Donna Squires' video "Adding Zoom Meetings to Schoology Calendar" provides a helpful guide for educators on how to organize Zoom meeting invites within the Schoology platform. She demonstrates how to post Zoom meeting links in the Schoology calendar, making them easily accessible to middle and high school students who might be overwhelmed by multiple invites. The key steps include:

 Creating an Event: Adding an event in the Schoology calendar and including details like date and time.
 Adding a Live Zoom Link: Ensuring the Zoom link is clickable by placing the cursor at the end of the URL and pressing Enter.
 Centralized Access: By adding Zoom meetings to the Schoology calendar, students can view all their upcoming Zoom sessions from different classes in one centralized location, aiding in better organization.

 The video aims to simplify the process for students to access their Zoom meetings, reducing the frustration of managing multiple links and passwords. Donna concludes by inviting feedback and offering additional assistance.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Adding Feedback & Grade Comments in Schoology
 keywords: Feedback, Schoology, Comments, Grades

[Assistant]
 Keywords: Feedback, Schoology, Comments, Grades
 Aliases:

 Add Comments Directly in Gradebook
 To leave a comment:

 Hover your pointer over a cell and click the Comment icon:

 Type your message in the pop-up window that displays.
 Check the box to Display to Student (optional). This must be selected for the comment to appear on the Student Grade Report.
 Your comment saves automatically; click the x in the upper-right of the pop-up to close the comment:

 The comment icon displays for all cells to which you've added a comment.
 Note: Comments and exceptions appear in the student grade report, which you can open from the Graph icon to the right of the student's name. Comments for grading periods and the overall column also appear on student report cards unless you have selected the Hide overall grade from student reports and/or hide grading period grade from student reports check boxes in the course Grade Setup area.

 Student/Parent view of Grade Comment

 For students, the Grades area of the course profile displays grades for the assignments, tests/quizzes, and discussions within a course. When an item is graded by the instructor, the grades and comments will immediately display in this area. The overall grade for the course is listed at the bottom of each page.

 Item submission
 Instructor comment
 Course grade

Note: Depending on the settings in place at your school, this area and some of its contents may not be available to you. Contact your instructor with any questions about which grades appear to students in this area.

 Give Feedback and Grade from the Document Viewer
 You can access an ungraded assignment from the Reminders section on your Home page. The grade entered in the Grade field of the Document Viewer will automatically sync with your gradebook. The comments you add in this form will also automatically sync with the gradebook.

 Toggle between submissions by students in the course.
 Toggle between revisions submitted by the selected student.
 Access Annotation Tools.
 Download the submission as a file.
 Grade the current submission and provide a comment (syncs with the gradebook).
 Provide feedback and upload files back to the student.

 Add Feedback Directly to Question Responses in Assessments
 You can provide feedback on each students' responses to help students improve their outcomes.

See this for more information about how:   GRADE BY QUESTION FOR ASSESSMENTS


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Assigning SpringBoard in Schoology
 keywords: Schoology, Springboard, Assign

[Assistant]
 Keywords: Schoology, Springboard, Assign
 Aliases:

 To assign SpringBoard to students in Schoology, use the common cartridge files.  Here's a guide on how to do that.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Changing the Grading Periods of a Course
 keywords: Grading Periods, curent courses, add grading period, setting the grading period

[Assistant]
 Keywords: Grading periods, current courses, add grading period, setting the grading period
 Aliases: Schoology
 You should only change the grading period of a course that you created. You will NOT be able to change the grading period of a course that was created through PowerSchool.

 &lt;span class="fr-mk" style="display: none;"&gt;&amp;nbsp;&lt;/span&gt;&lt;span class="fr-mk" style="display: none;"&gt;&amp;nbsp;&lt;/span&gt;
 Adding Grading Periods at the Course Level
 To add a grading period to a self-created course:
 Enterprise teachers whose courses are not managed at the school or district level may add grading periods with the following steps:

 Click Course Options under the course profile photo.
 Select Edit Info.
 Select an active grading period. (Note: Place your curser in the Grading Period box to activate the scroll bar and move up and down list of dates.)
 Click Save to complete.


[System] You are a tech assistant in a school district. Staff submit tickets to you concerning their tech issues. Using explicit, compassionate and respectful languages, walk them clearly through the detailed steps based on the given title and keywords, on how to solve their problems.

[User]
title: Copy Grade Settings from One Course to Another in Schoology
 keywords: Schoology, Grades, Copy, Course

[Assistant]
 Keywords: Schoology, Grades, Copy, Course
 Aliases:

 Copy Settings
 You can copy these settings to other courses you administer using the Copy Settings button.

 Click Copy Settings in the upper right corner.

 Choose to copy Categories, Grading Scales, Rubrics, or all three. Grading Periods and Final Grade Settings cannot be copied.
 Select the course(s) to which you'd like to copy the grade settings. You can only copy to courses for which you are a Course Admin.
 Click Copy to complete.