Datasets:
Finalize dataset card
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README.md
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---
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license: mit
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task_categories:
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- text-classification
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size_categories:
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- n<1K
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---
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# SupportTickets-Mini
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## Dataset Summary
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SupportTickets-Mini is a small English dataset of anonymized customer support messages, each labeled with the routing category a triage agent assigned to it. It is intended for lightweight text-classification experiments and teaching demos.
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## Label Definitions
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- billing: Questions about invoices, charges, refunds, or payment methods.
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- technical: Bug reports, errors, outages, and how-to configuration help.
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- account: Login, password, profile, and access-management requests.
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- feedback: Feature requests, praise, and general product feedback.
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## Splits
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| Split | Rows |
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|---|---|
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| train | 42 |
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| validation | 9 |
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| test | 12 |
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| **Total** | 63 |
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