| query_id,user_query,language_code,detected_intent,confidence_score,is_urgent,resolution_status | |
| REQ-901,I cannot access my account after the update,en,account_access,0.98,true,open | |
| REQ-902,Mi pedido no ha llegado todavia,es,order_tracking,0.95,false,pending | |
| REQ-903,Je voudrais annuler mon abonnement,fr,subscription_cancellation,0.92,false,open | |
| REQ-904,Wie kann ich mein Passwort zuruecksetzen,de,password_reset,0.99,false,resolved | |
| REQ-905,Posso avere un rimborso per il prodotto difettoso,it,refund_request,0.89,true,pending | |
| REQ-906,The battery life is much shorter than advertised,en,product_complaint,0.87,false,open | |
| REQ-907,Quando sara di nuovo disponibile questo articolo,it,stock_inquiry,0.91,false,resolved | |
| REQ-908,Quero alterar meu endereco de entrega,pt,shipping_update,0.94,false,open | |
| REQ-909,How do I apply the discount code to my cart,en,billing_inquiry,0.96,false,resolved | |
| REQ-910,Is there a student discount available,en,promo_inquiry,0.93,false,resolved | |
| REQ-911,Il software continua a bloccarsi all avvio,it,technical_issue,0.97,true,open | |
| REQ-912,Können Sie mir die Rechnung schicken,de,invoice_request,0.98,false,resolved | |
| REQ-913,J ai recu le mauvais article dans mon colis,fr,wrong_item,0.94,true,pending | |
| REQ-914,My credit card was charged twice for one order,en,billing_error,0.99,true,open | |
| REQ-915,Necesito ayuda para configurar mi nuevo dispositivo,es,setup_assistance,0.90,false,open | |
| REQ-916,Onde encontro o manual do usuario,pt,documentation_request,0.95,false,resolved | |
| REQ-917,The delivery driver was very professional and helpful,en,feedback_positive,0.88,false,resolved | |
| REQ-918,Pouvez vous livrer en Belgique,fr,shipping_inquiry,0.91,false,resolved | |
| REQ-919,Ich möchte mein Konto löschen,de,account_deletion,0.96,false,open | |
| REQ-920,Qual e o prazo de garantia deste produto,pt,warranty_inquiry,0.93,false,resolved | |
| REQ-921,My app crashes every time I open the camera,en,technical_issue,0.98,true,open | |
| REQ-922,Deseo hablar con un agente humano,es,escalation_request,0.97,true,pending | |
| REQ-923,Est ce que ce produit est compatible avec Mac,fr,compatibility_check,0.89,false,resolved | |
| REQ-924,Voglio cambiare il metodo di pagamento,it,payment_update,0.92,false,open | |
| REQ-925,What are your opening hours during holidays,en,general_info,0.99,false,resolved | |
| REQ-926,A encomenda esta presa na alfandega,pt,shipping_delay,0.90,true,pending | |
| REQ-927,I want to upgrade to the premium plan,en,subscription_upgrade,0.95,false,open | |
| REQ-928,El codigo de seguimiento no funciona,es,order_tracking,0.96,false,pending | |
| REQ-929,Veuillez mettre a jour mes informations de contact,fr,profile_update,0.93,false,resolved | |
| REQ-930,Haben Sie eine API Dokumentation,de,technical_inquiry,0.94,false,resolved | |
| REQ-931,Is shipping free for orders over fifty dollars,en,shipping_info,0.97,false,resolved |