If the item doesn't match the listing description, or if it is faulty or arrived
damaged, you may be eligible for eBay Money Back Guarantee.
This means that you can return it even if the seller's returns policy says they don't accept returns
Open a return request
To request a return, select the item you want to send back from your recent purchases above, or
use the button below. You can also start a return request from your Purchases in My eBay.
Start a return
How the seller may respond to your request
The seller has 3 business days to get back to you. How they can respond depends on the reason for your return: