| ==Phrack Magazine== |
|
|
| Volume Six, Issue Forty-Seven, File 14 of 22 |
|
|
|
|
| The Glenayre GL3000 Paging and Voice Retrieval System |
| by armitage |
| (armitage@dhp.com) |
|
|
| Welcome |
| ------- |
| I am glad you decided to read this article. This article will explain |
| the basis of what this system is, show many features, and guide you through |
| a few basic operations (pager reactivation, and meet-me setup). This system |
| is one of many different paging systems, but I have found many scattered |
| through the nation, so if you are wondering what you can do with all those |
| carriers found while scanning, compare them to the login screen shown later |
| in the article. |
|
|
| Summary |
| ------- |
|
|
| The Glenayre GL3000 paging and voice retrieval system is a fully featured |
| digital radio paging terminal which also provides integrated voice mailbox |
| facilities. |
|
|
| I'm sure this is not important, but so you know, the gl3000 family comes |
| in 5 different respective sizes (es, s, m, l, and xl). All of the systems |
| have same features except the only thing that differs is their bandwidth, and |
| their capabilities. |
|
|
| Analog and digital paging formats are supported, it provides for tone only, |
| voice, numeric, and alphanumeric paging. |
|
|
| Features |
| -------- |
| Voice Mail Box Features |
| ----------------------- |
|
|
| The voice mail box feature of the system complements the pager router |
| system very nicely. This voice mail system is just like any other, so I |
| won't go into detail over it. |
|
|
| Programming |
|
|
| Mailbox access code |
| Main menu : 1 |
| Subscriber Information Menu : 1 |
| Search for subscribers to edit/create |
|
|
| Meetme access code |
| Supervisors Main Menu : 5 |
| System Setup Menu : 3 |
| Trunk Setup Menu : 11 |
| Meet-me parameters |
|
|
| Audio Billboard |
| Supervisors Main Menu : 5 |
| System Setup Menu : 9 |
| Voice Storage and Mailbox Setup Menu : 2 |
| Voice Mailbox Setup parameters |
|
|
| Pager Alert |
| Supervisors Main Menu : 5 |
| System Setup Menu : 3 |
| Trunk Setup Menu : 10 |
| Caller Notification Message Setup |
|
|
| Voice Main Menu Hierarchy |
| ------------------------- |
|
|
| Supervisor's Main Menu |
| 1 < Subscriber Information Menu |
| 1 < Edit/Create Subscribers |
| 2 < Delete A Subscriber |
| 3 < Report Subscriber Information |
| 4 < Report Extended Group Members |
| 5 < Report Unused Customer Numbers |
| 6 < Report Initialized Centirecords |
| 7 < Stop Current Report in Progress |
| 8 < Send Test Page |
| 9 < Block Change Subscribers |
| 10 < Delete Several Subscribers |
| 11 < Clear Subscriber Call Statistics |
| 12 < Report Pager Type Summary |
| 13 < Block Create Subscribers |
| 2 < User Number Information |
| 3 < System Activity Monitoring and Logging Menu |
| 1 < Trunk Status & Activity Monitor |
| 2 < UOE Status & Activity Monitor |
| 3 < Buffer Memory Status & Activity Monitor |
| 4 < Transmit Queue Status Activity Monitor |
| 5 < Voice Storage Usage Activity Monitor |
| 6 < Voice Storage Report Setup |
| 7 < Voice Storage File Activity Monitor |
| 8 < Activity Logging Setup |
| 9 < Activity Logging Monitor |
| 10 < Subscriber Database Information |
| 11 < System CPU Activity Monitor |
| 12 < Memory Pool Status Monitor |
| 13 < RTC Status & Activity Monitor |
| 14 < RTC Diagnostic Console |
| 4 < System Maintenance Menu |
| 1 < Save Database and System Setup Parameters to floppy |
| 2 < Add Customer Numbers |
| 3 < Remove Customer Numbers |
| 4 < Change Customer Numbers |
| 5 < System Setup Menu |
| 1 < System Parameters |
| 2 < Subscriber Setup Menu |
| 1 < Subscriber Default Parameters |
| 2 < Subscriber Reports Default Parameters |
| 3 < Trunk Setup Menu |
| 1 < Individual Trunk Parameters |
| 2 < Trunk Group Parameters |
| 3 < Trunk Card Parameters |
| 4 < Common Trunk Parameters |
| 5 < Common Trunk Statistics |
| 6 < Common Trunk End of Call Parameters |
| 7 < Roaming Caller Location Code Setup |
| 8 < Digital Trunk Card Alarm Parameters |
| 9 < Digital Trunk Address Signalling Protocol |
| 10 < Caller Notification Message Setup |
| 11 < Meet-me Parameters |
| 4 < Buffer Memory Setup Menu |
| 1 < Individual Buffer Memory Parameters |
| 2 < Common Buffer Memory Parameters |
| 5 < Universal Output Encoder (UOE) Setup Menu |
| 1 < Individual UOE Parameters |
| 2 < Common UOE Parameters |
| 3 < UOE Test |
| 6 < Transmitter Controller Setup Menu |
| 1 < Individual Transmitter Controller Parameters |
| 2 < Common Transmitter Controller Parameters |
| 7 < Page Routing Setup Menu |
| 1 < Logical Area Parameters |
| 2 < Coverage Region Parameters |
| 8 < Printer and Serial Port Setup Menu |
| 1 < Serial Port Configuration Parameters |
| 2 < Printer Message Parameters |
| 9 < Voice Storage and Mailbox Setup Menu |
| 1 < Voice Storage Setup Parameters |
| 2 < Voice Mailbox Setup Parameters |
| 3 < Voice Mailbox Retrieval Mode Key Translation Map |
| 4 < Language Syntax Configuration |
| 10 < Pager Parameter Setup Menu |
| 1 < PUP/Repeat Page Options |
| 2 < PUP/Repeat Page Function Code Setup |
| 3 < Voice To Alpha Transcription Setup |
| 4 < Numeric/Voice Function Code Setup |
| 11 < RTC Port Configuration Parameters |
| 6 < Remote Sign-on |
| 7 < Network Menu |
| 1 < Operator Services Menu |
| 1 < Netmail Transmission |
| 2 < Netmail Configuration |
| 2 < Network Setup Menu |
| 1 < Common Network Parameters |
| 2 < Network Port Configuration Parameters |
| 3 < Network Node Configuration Parameters |
| 4 < Frequency Code to Coverage Region Map |
| 3 < Network Activity Menu |
| 1 < Port Status and Activity Monitor |
| 2 < Node Status and Output Queue Activity Monitor |
| 8 < Traffic Statistics Menu |
| 1 < Statistics Parameters |
| 2 < Report Statistics |
| 9 < Superhex Patch Screen |
|
|
|
|
| Operations |
| ---------- |
|
|
| *** Quick Reference Key Usage*** |
|
|
| <DEL> - Deletes character to the left |
| <CTRL-R> - Re-draws Screen |
| UP - Moves pointer up |
| DOWN - Moves pointer down |
|
|
|
|
| System Menus and Options - Navigating the System |
| -------------------------------------------------- |
|
|
| ***Changing Subscriber Info*** |
|
|
| Screen Shot Below |
| ----------------------------------------------------------------------------- |
| GLENAYRE GL3000 PAGING TERMINAL Version 3.06 |
|
|
| 1. User Number:________ |
| 2. Password: |
|
|
| Optional Feature Status |
| Agency: ON |
| Networking: ON |
| RTC: ON |
| Meet-me: ON |
|
|
|
|
| Software Creation Date: MMM DD/YY HH:MM:SS |
|
|
| Command: |
|
|
| ----------------------------------------------------------------------------- |
| Logging in is the first step, as you can see you are prompted for a user |
| number and password. The Default for every account is unpassworded, the |
| password does not echo on the screen. |
|
|
| Please Note that the menu options are configured by the access level of your |
| account, (for example, an administrators account will have more options than |
| a base operators account). The Menus displayed in this article account that |
| a supervisors account is being used. |
|
|
|
|
| Screen Shot Below |
| ----------------------------------------------------------------------------- |
|
|
| GLENAYRE GL3000 PAGING TERMINAL Version 3.06 |
|
|
| 1. Subscriber Information Menu |
| 2. User Number Information |
| 3. System Activity Monitoring and Logging Menu |
| 4. System Maintenance Menu |
| 5. System Setup Menu |
| 6. Remote Signon |
| 7. Network Menu |
| 8. Statistics Menu |
| 9. SUPERHEX Patch Screen |
|
|
| Currently Signed On: User 1 |
| System Supervisor |
|
|
| Command:_________ |
|
|
| ----------------------------------------------------------------------------- |
| This is the Main menu of the system. On a normal operators account, not all |
| of the options will be available. |
|
|
| *** To Add (Reactivate a pager) *** |
| You want to is Add or "Create" a subscriber. Go to menu 1 (Subscriber |
| Information Menu). |
|
|
| Screen Shot Below |
| ----------------------------------------------------------------------------- |
|
|
| SUBSCRIBER INFORMATION MENU |
|
|
| 1. Edit/Create Subscribers |
| 2. Delete a Subscriber |
| 3. Report Subscriber Information |
| 4. Report Extended Group Members |
| 5. Report Unused Customer Numbers |
| 6. Report Initialized Centi records |
| 7. Stop Current Report in Progress |
| 8. Send Test Page |
| 9. Block Change Subscribers |
| 10. Delete Several Subscribers |
| 11. Clear Subscriber Call Statistics |
| 12. Report Pager Type Summary |
| 13. Block Create Subscribers |
|
|
| Command:____________ |
|
|
| ----------------------------------------------------------------------------- |
| Now you need to go into option 1 again, to Create a new subscriber. |
|
|
| Screen Shot Below |
| ----------------------------------------------------------------------------- |
|
|
| Record 1 of 900 SEARCH FOR SUBSCRIBER TO EDIT/CREATE Page 1 of 2 |
|
|
| 1. Customer Number: _____ 17. Language Choice: |
| 2. Partition: 18. Answer Type: |
| 3. Agency Number: 19. Custom Answer: |
| 4. Encoding Format: 20. PUP/Repeat Option: |
| 5. Service Type: 21. Group PUP Option: |
| 6. Capcode: 22. Repeat Voice: |
| 23. Mailbox Type: |
| 24. Purge Time (Hrs): |
| 7. A-Tone Length: 25. Maximum Messages: |
| 8. B-Tone Length: 26. Voice Time: |
| 9. Account Number: 27. Activate Caller Pwd: |
| 10. Account Status: 28. Access/Caller Pwd: |
| 11. Account Code: 29. Autoretrieval: |
| 12. Valid: 30. Meet-me: |
| 13. Customer Absent: 31. Secondary Number: |
| 14. Coverage Region: |
| 15. Priority: |
| 34. Extended Group: |
| 35. Sort Field #1: 37. Sort Field #2: |
| 36. Sort Order #1: 38. Sort Order #2: |
|
|
| Command: |
|
|
| ----------------------------------------------------------------------------- |
|
|
| It is important at this point, not to enter information into any field other |
| than field number 1, as after you enter the customer number, you enter the |
| other information later. |
|
|
| If you are entering a new subscriber, you want to enter a customer number |
| that is not being used. There will be a record number in the top left to |
| show you which records are being used. In this example we will use number 1. |
| So enter the new number and then <RETURN>. The type CREATE <RETURN> into |
| the command line. |
|
|
| Screen Shot Below |
| ----------------------------------------------------------------------------- |
|
|
| Record 1 of 900 SEARCH FOR SUBSCRIBER TO EDIT/CREATE Page 1 of 2 |
|
|
| 1. Customer Number: 1____ 17. Language Choice: ENGLISH |
| 2. Partition: A 18. Answer Type: SYS 216 |
| 3. Agency Number: 0 19. Custom Answer: YES |
| 4. Encoding Format: TWOTONE 20. PUP/Repeat Option: NO |
| 5. Service Type: VOICE 21. Group PUP Option: NONE |
| 6. Capcode: 000001F1 22. Repeat Voice: 3 |
| A=0 B=0 23. Mailbox Type: VOICE |
| 24. Purge Time (Hrs): NO PURGE |
| 7. A-Tone Length: 8 25. Maximum Messages: 10 |
| 8. B-Tone Length: 16 26. Voice Time: 8 |
| 9. Account Number: 4 27. Activate Caller Pwd: YES |
| 10. Account Status: 3 28. Access/Caller Pwd: ####/#### |
| 11. Account Code: 7 29. Autoretrieval: NO |
| 12. Valid: YES 30. Meet-me: NO |
| 13. Customer Absent: NO 31. Secondary Number: |
| 14. Coverage Region: 1 |
| 15. Priority: 5 |
| 34. Extended Group: NO |
| 35. Sort Field #1: 37. Sort Field #2: |
| 36. Sort Order #1: 38. Sort Order #2: |
|
|
| Command: |
|
|
| ----------------------------------------------------------------------------- |
| The values that are filled into this screen are the defaults that were set |
| by the supervisor. Provided you have all the technical information on |
| the inactive pager you have, you will transcribe the pager's technical |
| information into this record. |
|
|
|
|
| List of fields |
|
|
| Field 1 - Customer Number |
| Customer number, you may not use wild cards. |
| Field 2 - Partition |
| Any Partition Letter may be used. ['A'..'Z'] or a NOT sign followed |
| by a partition letter. |
| Field 3 - Agency Number |
| You may use any search conditions except wild cards. |
| Field 4 - Encoding Format |
| Any encoding format name, or a not sign followed by an encoding |
| format. |
| Field 5 - Service Type |
| You may use any service name, or a not sign w/service type name. |
| Service Names |
| VOICE |
| TONE-ONLY |
| NUMERIC |
| ALPHANUMERIC |
| NUMERIC/VOICE |
| MAILBOX ONLY |
| ROAMER |
| 0 TONE ONLY |
| GREETING |
| ALPHAMAIL |
| TAS |
| MEET-ME |
| AUTORETRIEVAL |
| Field 6 - Capcode |
| You may use wild card characters to replace digits. |
| Field 7,8 - A,B-Tone Length |
| You can use any search but the wild card search. |
| Field 9 - Account Number |
| You can use any search but the wild card search. |
| Field 10 - Account Status |
| You can use any search but the wild card search. |
| Field 11 - Account Code |
| You can use any search but the wild card search. |
| Field 12 - Valid |
| YES or NO (valid/invalid account number) |
| Field 13 - Customer Absent |
| YES or NO (absent customer or not) |
| Field 14 - Coverage Region |
| You can use any search but the wild card search. |
| Field 15 - Priority |
| You can use any search but the wild card search. |
| Field 16 - Trace Calls |
| YES or NO |
| Field 17 - Language Choice |
| Simply enter a language of choice. |
| Field 18 - Answer Type |
| Use any search. |
| Field 19 - Customer Answer |
| YES, NO, INSERT, or APPEND |
| Field 20 - PUP/Repeat Option |
| Field 21 - Group PUP Option |
| Field 22 - Repeat Mailbox |
| You can use any search but the wild card search. |
| Field 23 - Mailbox Type |
| You can enter: |
| NO MAILBOX |
| VOICE |
| NUMERIC |
| BOTH |
| Field 24 - Purge Time (Hrs) |
| You can use any search. |
| Field 25 - Maximum Messages |
| You can use any search but the wild card search. |
| Field 26 - Voice Time |
| You can use any search but the wild card search. |
| Field 27 - Activate Caller Password |
| YES or NO |
| Field 28 - Access/Caller Password |
| Field 29 - Autoretrieval |
| YES or NO |
| Field 30 - Meet-me |
| YES or NO to have this subscriber given access to meet-me features. |
| Field 31 - Secondary Number |
| You can use any search but the wild card search. |
| Field 34 - Extended Group |
| YES or NO |
|
|
|
|
| Now we will move on to the second page of the Section |
|
|
|
|
| Screen Shot Below |
| ----------------------------------------------------------------------------- |
|
|
| Record 1 of 900 SEARCH FOR SUBSCRIBER TO EDIT/CREATE Page 2 of 2 |
|
|
| Extended Group Members |
|
|
| 81. Customer Number: 41. System Recording: |
| 82. Customer Number: 42. Empty Data Pages: |
| 83. Customer Number: 43. Primary Numbers: |
| 84. Customer Number: |
| 85. Customer Number: |
| 86. Customer Number: |
| 87. Customer Number: |
| 88. Customer Number: |
| 89. Customer Number: |
| 90. Customer Number: Statistical Fields: |
| 91. Customer Number: 51. Number of Calls |
| 92. Customer Number: 52. Mailbox Storage |
| 93. Customer Number: 53. Character Count: |
| 94. Customer Number: 54. Meet-me Time (mins): |
| 95. Customer Number: 55. Date Created: |
| 96. Customer Number: 56. Date Altered: |
|
|
| Command: |
|
|
| ----------------------------------------------------------------------------- |
| This page has little significance besides if you are using extended group |
| members. The one thing that is important is field 56. Look out. |
|
|
|
|
|
|
| ***Setting up a Meet-me and its settings*** |
|
|
|
|
| Screen Shot Below |
| ----------------------------------------------------------------------------- |
|
|
| GLENAYRE GL3000 PAGING TERMINAL Version 3.06 |
|
|
| 1. Subscriber Information Menu |
| 2. User Number Information |
| 3. System Activity Monitoring and Logging Menu |
| 4. System Maintenance Menu |
| 5. System Setup Menu |
| 6. Remote Signon |
| 7. Network Menu |
| 8. Statistics Menu |
| 9. SUPERHEX Patch Screen |
|
|
| Currently Signed On: User 1 |
| System Supervisor |
|
|
| Command:_________ |
|
|
| ----------------------------------------------------------------------------- |
| First you want to go into choice "5", The System Setup Menu. |
|
|
| Screen Shot Below |
| ----------------------------------------------------------------------------- |
|
|
| SYSTEM SETUP MENU |
|
|
| 1. System Parameters |
| 2. Subscriber Setup Menu |
| 3. Trunk Setup Menu |
| 4. Buffer Memory Setup Menu |
| 5. Universal Output Encoder (UOE) Setup Menu |
| 6. Transmitter Controller Setup Menu |
| 7. Page Routing Setup Menu |
| 8. Printer and Port Setup Menu |
| 9. Voice Storage and Mailbox Setup Menu |
| 10. Page Parameter Setup Menu |
| 11. RTC Port Configuration Parameters |
|
|
| Command:_________ |
|
|
| ----------------------------------------------------------------------------- |
|
|
| >From this menu you want to go to the trunk setup menu which is choice "3". |
|
|
| Screen Shot Below |
| ----------------------------------------------------------------------------- |
|
|
| TRUNK SETUP MENU |
|
|
| 1. Individual Trunk Parameters |
| 2. Trunk Group Parameters |
| 3. Trunk Card Parameters |
| 4. Common Trunk Parameters |
| 5. Common Trunk Statistics |
| 6. Common Trunk End Of Call Parameters |
| 7. Roaming Caller Location Code Setup |
| 8. Digital Trunk Card Alarm Parameters |
| 9. Digital Trunk Address Signalling Protocol |
| 10. Caller Notification Message Setup |
| 11. Meet-me Parameters |
|
|
| Command:_________ |
|
|
| ----------------------------------------------------------------------------- |
| >From this menu you want to select "11. Meet-me Parameters". |
|
|
| Screen Shot Below |
| ----------------------------------------------------------------------------- |
|
|
| MEET-ME PARAMETERS |
|
|
| 1. Length of Time to Play Initial Ring(s): |
| 2. Wait Time Before Sending Meet-Me Page(s): |
| 3. Meet-Me Help Message Interval(s): |
| 4. Maximum Number of Meet-Me Help Message(s): |
| 5. Tone Played While Waiting for Meet-Me: |
| 6. Disable Disconnect Digital During Connection: |
| 7. Meet-Me Maximum Hold Time (min): |
| 8. Maximum Simultaneous Meet-Me connections: |
| 9. Prompt for Access Code Before Meet-Me: |
|
|
|
|
| Command:_________ |
|
|
| ----------------------------------------------------------------------------- |
| There is online help to guide you to conduct this meet-me. So go with the |
| system on this one. |
|
|
|
|
| Glossary of Terms |
| ----------------- |
|
|
| I have listed some terms you might have trouble with while you are |
| playing around with this system, this is nowhere near as many as there are, |
| but the most vital are listed below. |
|
|
| Address - 1. The telephone number dialed by a calling party which identifies |
| the party called. 2. A location or destination in a computer |
| program. |
| Bell 103 - The North American standard for 300 bps modems. |
| Bell 212A - The North American standard for 1200 bps modems. |
| Blocking - The process of grouping data into transmission blocks. The |
| inability of a pabx to service connection requests, usually because |
| its switching matrix can only handle a limited number of connections |
| simultaneously. Blocking occurs if a call request from a user |
| cannot be handled due to an insufficient number of paths through the |
| switching matrix; blocking thus prevents free stations from |
| communicating. |
| Borscht - Acronym for the functions that must be performed in the Central |
| office at the subscriber's analog interface of a digital system. |
| (battery, overvoltage, ringing, supervision, coding, hybrid, and |
| test) |
| Broadband - A communication system with a large bandwidth. |
| Channel - Electronic communications path, usually of 4,000 Hz (voice) |
| bandwidth. |
| Crossbar - A type of telephone switch. |
| Crossbar Switch - (In PABX technology) a switch that has multiple vertical |
| paths, multiple horizontal paths, and electromagnetically operated |
| mechanical means for connecting any vertical path with any |
| horizontal path. Modern PABXs often use an electronic version of |
| the crossbar switch. |
| Data - In phone systems: any information other than speech or tones. |
| Data Set - The telephone companies term for a modem. |
| Decoder - A device that converts information into another form of signals. |
| (A DTMF decoder converts dtmf tones to numerical dtmf values) |
| Dial Long Line - Special Service device which extends loop signalling |
| distance. |
| Digital - Variable as opposed to constant. Data characters are coded in |
| discrete, separate pulses or signal levels. Contrast with Analog. |
| Duplex - Simultaneous two-way independent transmissions in both directions. |
| Echo - A faint return of transmitted data. |
| ESS - (Electronic Switching System): A telephone switching machine using |
| electronics, often combined with electro-mechanical crosspoints, |
| and usually with a stored program computer as the control element. |
| FCC - (Federal Communications Commission): A government agency that monitors |
| and regulates all use of the electromagnetic spectrum for |
| communications. |
| Handshake, Handshaking - A preliminary process that is part of a |
| communications protocol that establishes a data connection. |
| Interface - The connection between two separate and distinct mechanical or |
| computerized systems. |
| Interoffice Trunks - Shared facilities connecting CO switches. |
| Link - A communications circuit. |
| Local CO - Central office (end office) capable of switching calls between |
| local subscriber circuits. |
| Local Loop - The voice-band channel connecting the subscriber to the central |
| office. |
| Logging - Recording data associated with a system. |
| Multiplexing - The division of a transmission facility into two or more |
| channels. |
| Network - An interconnection of computer systems, terminals, or data |
| communications facilities. |
| Parameters - Variables designed for system uses. |
| Port - A computer interface capable of attaching a communication protocol. |
| PBX or PABX - (Private <Automatic> Branch Exchange) A system providing |
| switching in an office or building. |
| Voice PABX - Voice only PABX for voice circuits. |
|
|
| ---------------- |
|
|
|
|
| I hope you could use this information. If anyone has any questions |
| or comments, or is wondering if they can get manuals to this system somehow, |
| please feel free to email me, I will assist you as much as my schedule will |
| allow. I would like to thank erikb for telling me to write this, abstract |
| thought for pointing out all my spelling errors among other things, panzer |
| for everything he has done, and all the dc hackers. |
|
|
| Knowledge is the nemesis of all evil, Digital Anarchy!!! |
| Later, and remember to always cover your tracks in anything you do. |
|
|
|
|
| Armitage |
|
|
| armitage@dhp.com |
|
|
| finger/email for PGP key if desired. |
|
|
